Applied ICT

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					Unit 2 Lesson objectives
Students will be able to:
• Understand types of organisation and their use of ICT
• Understand how organisations vary by objective, size
  and sector
• Understand how organisations use ICT to:
  –   capture and process data
  –   present and exchange information
  –   conduct transactions
  –   market goods and services
  –   distribute goods
  –   manage customer relations
  –   optimise just-in-time purchasing of stock and components
Students will be able to:
• Understand the factors underlying the growth
  of the web as a transactional medium
• Understand why organisations set up
  transactional websites
• Understand what makes a successful web
Students will be able to:
• Understand the information processing which is going on in the
  background before, during and after a transaction occurs
• Understand the maintenance of the virtual shopping basket
• Describe:
   –   identification and authentication routines
   –   real-time tracking of customers’ actions
   –   payment processing
   –   stock control
   –   despatch and delivery
• Understand how to draw diagrams to illustrate:
   – the chain of events leading up to an online purchase
   – the chain of events that an online purchase triggers
   – the information that flows into and out of the organisation and between
Students will be able to:
• Understand the overt and covert techniques which
  organisations use to gather customer information
• Understand how organisations use ICT to gain a
  competitive advantage by building-up a profile of their
  customers, so as to be able to:
   –   offer a personalised service
   –   persuade customers to spend more
   –   predict market trends
   –   reduce wastage
Students will be able to:
• Understand how to:
   –   select appropriate field types and formats
   –   create simple validation rules
   –   create a one-to-many relationship between tables
   –   import a given data set
   –   use sorts to group and order data
   –   use searches to extract valid and meaningful information
   –   produce reports to present information clearly
• Understand how to interpret output from a database
  in order to identify significant features/trends and
  make recommendations based on the information you
  have extracted
Students will be able to:
• Understand:
     –   what information is held about you by organisation
     –   show it is protected
     –   how accurate it is
     –   what it is being used for
     –   who has access to it
     –   potential threats such as identity theft and fraud
• Describe the legislation which affects organisations and individuals
  exchanging information and conducting transactions online,
                  – data protection -- civil rights -- distance selling

• Understand the methods by which an organisation can protect itself
  from data security threats, including:
           – risk assessment -- physical security -- user ID and access rights
                – Encryption -- secure electronic transactions (SET)
                          – Firewalls -- virus protection.
Students will be able to:
• Complete the eportfolio

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