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P23-24- Centre _ SMART Staff Training

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DAY CENTRE AND SMART APPROACH STAFF TRAINING



As a registered service provider, we are committed to enhancing the service at all levels.

The Centre Manager is already registered with Scottish Social Services Council. This

became effective when the register for Adult Day Care Services opened in 2009. Staff

will also register at the appropriate time when the register for their role opens. A

requirement for registration is that the applicant is qualified to an appropriate level to

carry out their role.



A major factor for us as an approved provider is staff training. We are very fortunate to

have a stable staff team with few changes in personnel. The staff have between them a

vast amount of experience. However, we are dedicated to ensuring continuous

personal & professional development across all disciplines within each project.



The Management team have compiled a four year training plan. This allows them to

forward plan in order to cover both mandatory and individual skills development.



Annually we also create a training plan which includes any training needs highlighted

through the employee appraisal system.



In addition we create a record of actual training undertaken. This takes account of

training which may have either become available, or sought, over the financial year and

although not previously planned for, is deemed necessary or essential for staff

development, or to meet changing needs of service users.



An annual training review is held at Divisional Headquarters in February each year. This

is facilitated by the Learning and Development Officer and gives Managers the

opportunity to discuss any budgetary or other issues related to staff development.



The register opened in January 2011 for Managers of Housing Support and Care at

Home Services. The S.M.A.R.T. Approach Project is registered under both headings.

The Manager has completed all formal paperwork and has submitted a record of

qualifications to the Scottish Social Services Council for approval and processing.



All staff are aware that on completion of any training they should give a completed

Continuous Professional Development Record to their supervisor for endorsement and

verification that training has been completed and learning evidenced.



Each year the team participates in training events, research and professional

discussions which enhance their practice. This past year has been no exception and

below you can see from the list, a flavour of training and skills development undertaken





Appointed Person First Aid 5 staff

SVQ Workshops 4 staff

Management Skills Development Centre Manger & Deputy

Managing Difficult Epilepsy 16 staff

Elementary Food Hygiene 12 staff

Yes it is what you do 2 staff

Introduction to Sexual Health 3 staff

Independent Quality Inspectorate Workshop Manager & Deputy









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Moving & Handling 18 staff

Essential Life Plans 10 staff

Managing your Wellbeing 1 staff

Protection of Vulnerable Groups Manager & Deputy

SSSC registration and qualifications workshop Manager & Deputy

Learning Disability & Dementia 19 staff

SVQ workshop (A1 Assessor) Deputy Manager

SVQ workshop (Health & Social Care 3) 2 staff

Equality & Diversity 6 staff

Adult Support & Protection 8 staff

Managing Behaviour Change 2 staff

Social Services Conference 2 staff





It is to our benefit as employees that the Salvation Army recognises the importance of

ongoing professional development and to this aim set aside an appropriate budget for

training.



The management and staff within each project have committed to the learning and

development culture, which is fully endorsed by the organisation. This in turn supports

staff in their objective to improve both their skills and knowledge base.









Teri McKeand

Centre Manager









24



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