JOB DESCRIPTION AND PARTICULARS OF APPOINTMENT
ABOUT NEW KEYS CHILDCARE
Keys Childcare has a long history in child protection – and our years of experience
have shown us that high quality therapeutic childcare helps children and young
people learn to deal with their past experiences and prepare for the future.
Vulnerable children and young people who have experienced trauma
through significant abuse deserve the very best help to put their lives back on track.
At Keys Childcare, we are committed to providing the quality of care that will
accomplish this. Residential care is for 5 to 18-year olds, and our focus is centred on
the needs of the child.
Challenging behaviours are often the result of significant
abuse and negative earlier experiences. But no matter how difficult the behaviour, we
don’t give up.
All our children and young people are respected with a positive
regard—we support and help them build safe and appropriate attachments and
relationships with others.
An all-embracing therapeutic model meets the needs of each child
in all aspects of their life. Skilled care supported by therapists, clinical psychologists,
health and education professionals help us support our young people to deal with
their past experiences and prepare for the future.
They are encouraged to become involved with local communities and learn how to
make life choices that help them fulfil their potential.
Successful outcomes depend absolutely on the quality of our
people. We demand a high level of commitment from our team of course—with an
emphasis on experience, qualifications and training to guide their professional
We take children either on a same-day placement, or a
planned longer term basis.
Keys ChildCare is a growing organisation now with
homes across the North West, The South West, The South East and the North of
England. We are the biggest independent provider in the UK with over 70 homes, 13
schools a therapy suite and an outdoor education centre,
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MAIN PURPOSE OF POST
The Registered Manager is accountable for delivering high quality care to the
children and young people resident within the home. This means that they are
responsible for delivery of all care services, as well as the strategic planning for
developments within the home, and all day to day management matters. They will
demonstrate the ability to build on the well established principles and practice
standards existing within Keys Childcare and proactively contribute to the continuous
improvement of childcare standards across the company.
The Registered Manager is responsible for delivering childcare that is focussed on
obtaining the best outcomes for each child and young person within the home.
Consequently, they are expected to demonstrate practical leadership in childcare, as
well as organise and support staff to provide the best possible care for each child and
young person. This involves being personally available, as well as the supervision
and mentoring of staff, organisation of work patterns, facilitation of care focussed
training, and accessing of appropriate services to support the childcare practices
within the home.
As this is a vital role in the lives of children and young people cared for at Keys
Childcare, it requires an active and long term commitment. The Operations Manager
and staff from Head Office work closely with each Registered Manager, assisting
them to provide high quality care.
While the Registered Manager is employed for thirty seven and a half hours per
week, they are expected to arrange their own work rota which may involve evening,
weekend and sleeping-in duties. The Registered Manager is wholly responsible for
ensuring an appropriate staff presence to meet the childcare needs of the children
and young people in the home.
LEVEL OF POST
The Registered Manager is a vitally important role within Keys Childcare. They will
be accountable to the Operations Manager, who in turn reports to the Managing
Director of your particular division.
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PRINCIPAL DUTIES AND RESPONSIBILITIES
Care for Children
Enrich the lives of young people in our care, helping them create a positive
Ensure the effective implementation of the Children Act 1989 and the
accompanying guidance and regulations (Vol.4 Residential Care), the Care
Standards Act 2000 and the Children’s Homes Regulations 2001. This will be
achieved in consultation with the relevant statutory body.
Ensure that any matters relating to child protection are managed in line with
current legislation, national standards and best safeguarding practice.
Maintain the highest possible standards of childcare and ensure that each
child and young person’s agreed placement plan is fully implemented.
Co-ordinate and access the appropriate services (health, education, therapy)
to ensure the needs of each child and young person is met.
Provide leadership and coaching in childcare practice within the home to
ensure best outcomes for children and young people.
Mentor and support the Assistant Manager and/or Senior Residential
Childcare Workers in provision of best possible childcare practices.
Stewardship of Keys Childcare underpinning philosophy and practice
framework, ensuring that care standards are never compromised.
Ensure that all of Keys Childcare policies and procedures are implemented
To achieve the best outcomes for all children and young people, ensure that
the home is managed effectively and efficiently in a warm and caring manner.
Ensure the Seniors and Residential Childcare staff are focussed on providing
the best childcare for the children and young people.
Ensure full participation and co-operation with Keys Childcare’s
comprehensive and integrated Quality Assurance systems, including taking
responsibility for all duties associated with regulatory compliance. This
includes the annual inspection process.
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Make sure that best practice is maintained by conducting regular quality
Sustain and develop the administration systems, recording systems, and
repair work, so that a warm and caring home environment is maintained.
Manage the home within the agreed budget, taking full responsibility for all
incidental costs as well as direct costs such as repairs to the property and
appliances, new fridges and TV’s, staff costs, food, heating, agency costs etc.
Effectively manage the homes devolved budget and ensure full financial
compliance with year end reporting.
This must, as a minimum, meet with Children’s Homes Regulations and
National Minimum Standards.
Supervise and support the staff group ensuring that the team are developed
appropriately to meet the specific needs of children and young people in the
With the Assistant Manager and/or Seniors, ensure that staff supervision
continues to support both childcare delivery and staff development.
Develop individual staff training programmes in line with company plans and
needs and supervise/provide observations for staff through their NVQ Level 3
Award (Health and Social Care - Children and Young People).
Complete probationary and annual performance appraisals for all staff to
ensure that they are able to continue to provide appropriate levels of
Undertake any other duties that may be required.
Health & Safety
To implement the Health & Safety policies and ensure that all staff are aware of
all Health & Safety procedures.
To undertake risk assessments as appropriate.
Ensure that all incidents/accidents are recorded and reported according to
To undertake fire drills and tests in accordance with procedure and record the
CONDITIONS OF SERVICE
The post is subject to a six month probationary period.
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Annual leave is 25 days per annum plus Bank Holidays initially, with
additional days following years of service.
The company has a contributory pension scheme which can be joined
following successful completion of probation period.
A mobile phone is available.
Mileage at an agreed rate is payable for business purposes.
The post is subject to one months notice on either side other than for
disciplinary or malpractice issues.
The successful candidate will need to be approved by the appropriate
statutory body. This will require full OfSTED/CSSIW registration in
accordance with their respective conditions and timescales.
Home Managers will need to be flexible in terms of their specific location.
The post exists, in the first instance, with the company of Keys Childcare.
Post holders may be required to relocate within region in the interests of
maintaining the overall service.
PERSON SPECIFICATION – REGISTERED MANAGER
ATTRIBUTES ESSENTIAL DESIRABLE
Qualifications NVQ 3 (Caring for Children Diploma in Social Work
and Young People) Post Qualifying Award
NVQ Level 4 Management D32/33 or A1 Assessor
or NVQ 4 Care Award
Work Experience Residential childcare (5 Social Work management
years minimum) Therapeutic work
2 years as a senior Advocacy
residential childcare worker
Supervision of staff
Specialist Children Act 1989 Management systems
Knowledge Care Standards Act 2000 Children’s rights
Direct work skills
Skills Leadership skills Time management
Staff supervision Delivering training
Well developed written and Computer literacy
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Management of budgets
and staff rotas
Personal Attributes Enthusiastic disposition Creative
Committed to achieving
best outcomes for children
Flexible in achieving
to ongoing personal
Proactive and solution
Special Working Registered Manager on-call
Provide cover as needed for
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