Registered Manager by keralaguest



Keys Childcare has a long history in child protection – and our years of experience
have shown us that high quality therapeutic childcare helps children and young
people learn to deal with their past experiences and prepare for the future.

               Vulnerable children and young people who have experienced trauma
through significant abuse deserve the very best help to put their lives back on track.

At Keys Childcare, we are committed to providing the quality of care that will
accomplish this. Residential care is for 5 to 18-year olds, and our focus is centred on
the needs of the child.

                        Challenging behaviours are often the result of significant
abuse and negative earlier experiences. But no matter how difficult the behaviour, we
don’t give up.

                     All our children and young people are respected with a positive
regard—we support and help them build safe and appropriate attachments and
relationships with others.

                    An all-embracing therapeutic model meets the needs of each child
in all aspects of their life. Skilled care supported by therapists, clinical psychologists,
health and education professionals help us support our young people to deal with
their past experiences and prepare for the future.

They are encouraged to become involved with local communities and learn how to
make life choices that help them fulfil their potential.

                Successful outcomes depend absolutely on the quality of our
people. We demand a high level of commitment from our team of course—with an
emphasis on experience, qualifications and training to guide their professional

                        We take children either on a same-day placement, or a
planned longer term basis.

                               Keys ChildCare is a growing organisation now with
homes across the North West, The South West, The South East and the North of
England. We are the biggest independent provider in the UK with over 70 homes, 13
schools a therapy suite and an outdoor education centre,                   Page 1                                  17/01/2012
The Registered Manager is accountable for delivering high quality care to the
children and young people resident within the home. This means that they are
responsible for delivery of all care services, as well as the strategic planning for
developments within the home, and all day to day management matters. They will
demonstrate the ability to build on the well established principles and practice
standards existing within Keys Childcare and proactively contribute to the continuous
improvement of childcare standards across the company.

The Registered Manager is responsible for delivering childcare that is focussed on
obtaining the best outcomes for each child and young person within the home.
Consequently, they are expected to demonstrate practical leadership in childcare, as
well as organise and support staff to provide the best possible care for each child and
young person. This involves being personally available, as well as the supervision
and mentoring of staff, organisation of work patterns, facilitation of care focussed
training, and accessing of appropriate services to support the childcare practices
within the home.

As this is a vital role in the lives of children and young people cared for at Keys
Childcare, it requires an active and long term commitment. The Operations Manager
and staff from Head Office work closely with each Registered Manager, assisting
them to provide high quality care.

While the Registered Manager is employed for thirty seven and a half hours per
week, they are expected to arrange their own work rota which may involve evening,
weekend and sleeping-in duties. The Registered Manager is wholly responsible for
ensuring an appropriate staff presence to meet the childcare needs of the children
and young people in the home.

The Registered Manager is a vitally important role within Keys Childcare. They will
be accountable to the Operations Manager, who in turn reports to the Managing
Director of your particular division.                 Page 2                                17/01/2012

Care for Children
        Enrich the lives of young people in our care, helping them create a positive

        Ensure the effective implementation of the Children Act 1989 and the
         accompanying guidance and regulations (Vol.4 Residential Care), the Care
         Standards Act 2000 and the Children’s Homes Regulations 2001. This will be
         achieved in consultation with the relevant statutory body.
        Ensure that any matters relating to child protection are managed in line with
         current legislation, national standards and best safeguarding practice.
        Maintain the highest possible standards of childcare and ensure that each
         child and young person’s agreed placement plan is fully implemented.
        Co-ordinate and access the appropriate services (health, education, therapy)
         to ensure the needs of each child and young person is met.

        Provide leadership and coaching in childcare practice within the home to
         ensure best outcomes for children and young people.
        Mentor and support the Assistant Manager and/or Senior Residential
         Childcare Workers in provision of best possible childcare practices.
        Stewardship of Keys Childcare underpinning philosophy and practice
         framework, ensuring that care standards are never compromised.
        Ensure that all of Keys Childcare policies and procedures are implemented

Home Management
        To achieve the best outcomes for all children and young people, ensure that
         the home is managed effectively and efficiently in a warm and caring manner.
        Ensure the Seniors and Residential Childcare staff are focussed on providing
         the best childcare for the children and young people.
        Ensure full participation and co-operation with Keys Childcare’s
         comprehensive and integrated Quality Assurance systems, including taking
         responsibility for all duties associated with regulatory compliance. This
         includes the annual inspection process.                   Page 3                                17/01/2012
        Make sure that best practice is maintained by conducting regular quality
         assurance inspections.
        Sustain and develop the administration systems, recording systems, and
         repair work, so that a warm and caring home environment is maintained.
        Manage the home within the agreed budget, taking full responsibility for all
         incidental costs as well as direct costs such as repairs to the property and
         appliances, new fridges and TV’s, staff costs, food, heating, agency costs etc.
        Effectively manage the homes devolved budget and ensure full financial
         compliance with year end reporting.

Team Management
        This must, as a minimum, meet with Children’s Homes Regulations and
         National Minimum Standards.
        Supervise and support the staff group ensuring that the team are developed
         appropriately to meet the specific needs of children and young people in the
        With the Assistant Manager and/or Seniors, ensure that staff supervision
         continues to support both childcare delivery and staff development.
        Develop individual staff training programmes in line with company plans and
         needs and supervise/provide observations for staff through their NVQ Level 3
         Award (Health and Social Care - Children and Young People).
        Complete probationary and annual performance appraisals for all staff to
         ensure that they are able to continue to provide appropriate levels of
        Undertake any other duties that may be required.

Health & Safety
    To implement the Health & Safety policies and ensure that all staff are aware of
        all Health & Safety procedures.
    To undertake risk assessments as appropriate.
    Ensure that all incidents/accidents are recorded and reported according to
    To undertake fire drills and tests in accordance with procedure and record the
       necessary data.

        The post is subject to a six month probationary period.                   Page 4                               17/01/2012
         Annual leave is 25 days per annum plus Bank Holidays initially, with
          additional days following years of service.
         The company has a contributory pension scheme which can be joined
          following successful completion of probation period.
         A mobile phone is available.
         Mileage at an agreed rate is payable for business purposes.
         The post is subject to one months notice on either side other than for
          disciplinary or malpractice issues.
         The successful candidate will need to be approved by the appropriate
          statutory body. This will require full OfSTED/CSSIW registration in
          accordance with their respective conditions and timescales.
         Home Managers will need to be flexible in terms of their specific location.
          The post exists, in the first instance, with the company of Keys Childcare.
          Post holders may be required to relocate within region in the interests of
          maintaining the overall service.


    ATTRIBUTES                     ESSENTIAL                          DESIRABLE

 Qualifications               NVQ 3 (Caring for Children        Diploma in Social Work
                               and Young People)                 Post Qualifying Award
                              NVQ Level 4 Management            D32/33 or A1 Assessor
                               or NVQ 4 Care                      Award
                              RMA

 Work Experience              Residential childcare (5          Social Work management
                               years minimum)                    Therapeutic work
                              2 years as a senior               Advocacy
                               residential childcare worker
                              Child Protection
                              Supervision of staff

 Specialist                   Children Act 1989                 Management systems
 Knowledge                    Care Standards Act 2000           Children’s rights
                               Children’s Home
                              Safeguarding children
                              Direct work skills

 Skills                       Leadership skills                 Time management
                              Staff supervision                 Delivering training
                              Well developed written and        Computer literacy
                               verbal communication                     Page 5                                  17/01/2012
                             Management of budgets
                              and staff rotas
                             Project management

 Personal Attributes         Enthusiastic disposition         Creative
                             Committed to achieving
                              best outcomes for children
                             Flexible in achieving
                             Demonstrated commitment
                              to ongoing personal
                             Proactive and solution

 Special Working             Registered Manager on-call
 Conditions                   duties
                             Provide cover as needed for
                              other homes
                             Driving license                   Page 6                           17/01/2012

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