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Preparing Your Business for a Bird Flu Pandemic (PDF download)


Preparing Your Business for a Bird Flu Pandemic

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How would your business operate if half your work force were out sick? Would your business continue to
function if several of your top key employees died? How many employees are cross-trained in other

bird flu, H5N1, bird flu articles, avian influenza, avian, pandemic, flu, birdflu, avian flu

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How would your business operate if half your work force were out sick? Would your business continue to
function if several of your top key employees died? How many employees are cross-trained in other

A recent study showed the threat that most preoccupies the world's business leaders is a global influenza
pandemic. This is why you need to start asking these questions now so your business can be prepared for a
possible bird flu pandemic. A bird flu pandemic will not discriminate. Everyone from the janitor to the CEO
would be affected. Worst-case scenario could leave millions sick and any where from 5 million to 1.5 billion
people dead around the world.

The World Bank, which has estimated that a bird flu pandemic lasting a year, could cost the global economy
up to $800 billion. The economic toll on the world economy will be catastrophic. There would be major
economic losses due to worker absences and interruptions in supply and delivery chains. Even a ìmildî
pandemic would have lasting effects on your business. Because a global flu pandemic is such a threat,
current business and disaster response plans may not be adequate to deal with it. What steps should you start
to take now to prepare?

As with any worst-case scenario you should be aware of the risks and have a contingency plan in place
before you need it. By planning now you will help keep your business running, your employees safe and
head off possible legal issues. Some of the steps you may want to consider are:

Establish a pandemic coordinator or team with responsibilities for preparedness and response planning.
Provide current avian influenza information to all employees. Identify and make available information on
community resources.
Identify key essential areas and current employees responsible. Cross-train other employees in those areas so
they are able to fill in for sick employees. Have written documentation for those employees filling in for

Identify key suppliers and alternative sources for critical materials and supplies. Increase raw material
inventories to keep production going for several months. Plan for ìjust in timeî inventory shortages. Products
and inventory from Asian countries may not be available if Asian factories are shut down due to illness.

Play "what if?" What if Joe in accounting was out sick for a month? Or Sam in IT died? Who could fill in,
how would the business run? It is estimated that between 30-60% of the workforce will be out sick.

Maintain a healthy work environment. Encourage hand washing, offer hand sanitizers, consider quality air
purifiers. Limit face-to-face contact with employees and customers. Limit large group meetings, shared
workstations and public events. Limit or eliminate non-essential business travel. Make use of conference
calls and video conferencing.

Review employment policies to see if you can require employees to stay home if they are sick. Establish
new sick time policies. Check employee agreement clauses for business closure plans, hours of work and
position changes. Establish policies and procedures for sending staff home, staff leaving work on their own,
unauthorized absences and returning to work. Plan to offer additional sick time pay or wage and salary
advances to staff unable to work. Plan for family member illness, community quarantines, school/business
and public transportation closures.

Offer telecommuting options to as many employees as possible. Offer flextime and other creative job

Back up essential files off site, provide access to a network of key employees.

Establish a communication plan for employees and business contacts. Include key contacts and tracking for
employee status. Employees will be hungry for up to date information about their business, jobs and co-
workers. Good communication with your employees is essential to avoid rumors, panic and misinformation.

To encourage employees to stock up on food and supplies for an extended home stay, purchase supplies for
them in bulk to take advantage of discounts, offer the savings to employees. Or offer them a SAMís Club or
Costco membership at no charge.

Taking these steps today will help your business be prepared for a possible bird flu pandemic, survive for
the duration and return to business as normal faster than those who are not prepared.
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