INTERN JOB DESCRIPTION
Title Campaigns Administrative Assistant Intern
Responsible to Operations Manager – Oxfam’s Biggest Coffee Break (OBCB) 2012
Duration At least 24 hours a week (3 days) for 4 months
Start date February 2012 (TBC)
Location Oxfam New Zealand Auckland office
Oxfam New Zealand (ONZ) is an independent humanitarian, advocacy and development agency
affiliated to Oxfam International.
In a world rich in resources, we believe that poverty is an injustice that can be overcome. We work
with people caught in extreme poverty in many regions overseas, by providing practical support to
achieve essentials like safe water, basic education and a reliable food supply. And when natural
disasters or conflicts strike, we are there, not only to save lives but to help communities recover.
We also ensure there are lasting solutions by advocating for change to the structures and policies
that keep communities in poverty.
The post sits within the Advocacy & Campaigns Department, which is headed up by an Advocacy
and Campaigns Director. The department comprises an advocacy and campaigns team with staff
based at ONZ’s Auckland and Wellington offices. Currently the team comprises a Senior
Campaigns Coordinator, Fair Trade Senior Advisor (part time), Operations Manager, a Senior
Policy Advisor (part time) and Control Arms Coordinator (fixed term, part time). Other contract
staff, interns and volunteers are also employed from time to time to undertake specific tasks or
Working closely with the Communications team, the Campaigns team seeks to challenge the
structural causes of poverty through campaigns that bring together lobbying, research, media and
popular mobilisation. The main role of the Campaigns team is to mobilise the New Zealand public
to help achieve ONZ’s priority advocacy objectives.
ONZ’s advocacy goals are determined through an annual planning process. Current (2011/12)
priorities include mobilising widespread New Zealand demand for Fairtrade products,
improvements in agricultural sustainability and food security within the region and creating greater
public pressure for action on climate change.
Oxfam’s Biggest Coffee Break (OBCB)
Oxfam’s Biggest Coffee Break (OBCB) is our principal fair trade campaign which takes shape as
an annual event each Fair Trade Fortnight May. Since our inaugural event in 2007 ONZ has
sought to significantly increase the number of Coffee Creaks held each year and promote the
concept of fair trade beyond Oxfam’s traditional supporter base.
Last updated October 2010
The concept in a nutshell:
Members of the public register to host a Coffee Break during Fair Trade Fortnight (5-20 May
Oxfam sends the organiser a Coffee Break pack, including Fairtrade coffee and drinking
chocolate, materials about Fairtrade, a DVD about Fairtrade and materials to help them promote
their event and fundraise
The organiser invites their friends or work mates to the Coffee Break
The organiser hosts the Coffee Break using the materials in the pack to introduce their guests to
The organiser asks their guests to make a donation towards Oxfam’s work
In 2011 more friends, workmates, community groups and families got together in celebration of
Oxfam and Fairtrade than ever before with over 1000 Coffee Breaks taking place across the
country, reaching out to more than 40,000 people.
SCOPE OF INTERNSHIP
In collaboration with the Operations Manager, carry out administrative tasks as required. Act as a
key point of contact for people with queries about Oxfam’s Biggest Coffee Break and ensure
excellent customer care and strong administrative support is provided to ensure the success of this
1. Maintain a schedule of mail, email and phone communications with potential and current
Coffee Break hosts
2. Assist with direct mail outs to potential Coffee Break hosts
3. Collate and organise delivery for sponsorship material from sponsors for in-store Coffee
Break packs, as well as media and celebrity Coffee Break packs
4. Collate sponsorship material from sponsors for inclusion in Coffee Break host packs
5. Assist with identifying potential Coffee Break supporters and with the outreach to potential
Coffee Break supporters in schools, local businesses and network groups. This will
involve working with a database of prospects, administering contact details, helping
putting promotional material and proposals together for businesses, assisting with direct
mailing & following up the mailing with phone calls to prospects.
6. Answer incoming phone and email queries about Coffee Break.
7. Assist put together promotional material and updates on Coffee Break for the Oxfam
website and newsletters.
8. Provide any other support that may be required by the Manager as necessary and
undertake any other tasks delegated by the Coffee Break Coordinator that are in keeping
with the scope of the internship.
Qualifications, knowledge and experience
Experience in administration of events/campaigns/projects
Experience in supporter relations/customer care
An active interest in Fairtrade, social justice, in particular an interest and understanding of
the issues that Oxfam campaigns on
A good knowledge of Microsoft Office and Excel
Experience using The Raiser’s Edge is desirable
Last updated October 2010
Strong verbal and written communication skills, including an excellent, confident telephone
IT, data entry and numeracy skills
Ability to handle confidential information
Ability to complete projects to a high standard
Personable and mature
Excellent attention to detail
Interested in learning and developing new skills
Able to show initiative and work without close supervision
Sensitivity in dealing with people
Reliable and flexible
A commitment to the ideals and values of Oxfam and fair trade
STRUCTURE OF INTERNSHIP
The Communications and Campaigns team will ensure that the intern is provided with opportunities
for learning about Oxfam’s campaigns and communication work within an international
development NGO, opportunities for skills development in events, advice on career development
issues and regular feedback on performance.
Last updated October 2010