Balance Inquiry Get information regarding the balance of your Loan and Repayment Account. Last 5-10 Transactions Get details regarding the last 5-10 transactions carried out on your Loan and Repayment Account. Statement Generation (Email and Fax) Request for the statement of your Loan and Repayment Account, either through Fax or Email. Account Maintenance You can request for the following facilities related to your Loan account including: . Change/modification in your Contact Details . Partial Payment . Early Settlement Car Theft/Damage In case of car theft/damage, please inform any of our Phone Banking Officers and your notification will be forwarded to the Car Loan department. You will be provided complete assistance in resolving the issue promptly and efficiently. Detailed Transaction History Our Phone Banking Officers can give you the details of transactions made in the past 6 months on your Loan and Repayment Account. T-PIN Generation/Change Your TPIN (Telephone Personal Identification Number) is generated the first time you call and you can use it as your password for verification purposes, Self- service Banking through IVR System and additional services through our Phone Banking Officers. You can even change your TPIN any time after its initial generation. Product Facilitation You can speak to any of our Phone Banking Officers and inquire about our product offerings and request facilitation through registering your interest in the product(s) and forwarding the same to our countrywide sales team for follow-up with you.