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A B C D E F G H
1 QUEST ANSA ANSB ANSC ANSD ANSE SPECIAL
providing written or oral consists of senders and
2 Communications is best described as: an exchange of information. directions. receivers effective listening. All of the above
Fixed Price contracts place more risk on
3 the: owner buyer seller contractor C or D
Life cycle costing is the total cost to the
customer for the acquisition and ownership
over its full life. Life cycle costing
categories include the cost of _____, R & D, maintainability, operation and R & D, production, Acquisition, operations, Production, operations,
4 _____, and _____. support. operation and support. maintenance. maintenance. None of the above
Management By Objectives assumes that is receptive to an unstructured does not require close possesses a self directed identifies with project
5 the team: environment. supervision. philosophy objectives. All of the above.
continuous improvement of
6 Quality may be defined as: conformance to requirements. fitness for use. products and services appeal to the customer All of the above except B
ignore the risks, since
nothing can be done
about them and move eliminate all known risks identify various risks and
Since risk is associated with most projects, cover all project risks by buying forward with the project in avoid projects with clear prior to the execution implement actions to mitigate
7 the best course of action is to: appropriate insurance an expeditious manner. and present risks phase of the project their potential impact
The process of choosing/documenting the
best approach to achieve the project
8 objectives is part of: The scope baseline. Scope authorization Scope definition Scope planning. All of the above.
Time management is the allocation of time
in a project's life cycle through the process
9 of: Planning Estimating. Scheduling. Controlling All of the above.
Approved detailed planning
Managing a project in terms of its including budgets, resource
objective through the concept, allocation, linear responsibility
A comprehensive definition of scope development, implementation, and Approval of the scope Approval of the detailed charts and management
10 management would be: termination phases of a project. baseline. project charter. Configuration control. sponsorship.
Cost Plus Percentage of Cost contracts
11 are more desirable for the: owner buyer seller contractor C or D
Management styles associated with assumption that workers
production environments, such as a lack of confidence in lack ambition and dislike a Theory X style of
12 assembly lines commonly include: a directing style of leadership. their workers responsibility leadership All of the above.
is primarily the is primarily the
is inversely related to responsiblity of responsibility of the is essentially a motivational
13 Quality management: is another name for careful inspections. productivity. management. workers. technique.
Risk management allows the project eliminate most risks during the planning identify impacts of various
14 manager and the project team to: phase of the project identify project risks risks plan suitable responses B, C and D only
Personnel/organization
Scheduling is the process by which that will be assigned to Time when the tasks are to
15 decisions are made concerning: Tasks to be accomplished. accomplish the task. be completed. All of the above. A and C only.
Communicator, encoding,
message, medium,
The basic elements of communication decoding, receiver, and Clarity of speech and good Reading, writing and
16 include: Listening, talking and sign language. feedback listening habits listening All of the above
Which of the following would most likely Talking to people who
increase the accuracy of estimating the Pricing out the work at lower levels in have worked on similar
17 project cost? the work breakdown structure. Using historical data. projects. All of the above. A and C only.
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A B C D E F G H
A variance envelope has been established The accuracy of the
on a project. The envelope goes from +- estimates in
30% in R&D to +-5% during manufacturing are worse Tighter controls are always
manufacturing. The reason for the change The management reserve has been than the estimates in R & needed as a project begins Of the personal desires of
18 in thickness of the envelope is because: used up. D. to wind down. the project sponsor. Of none of the above
primarily caused by poor
workmanship of workers used to determine whether
who are building or a quality management
associated with non-conformance to manufacturing the program is suitable for a negligible for most large
19 Cost of quality is: specifications and requirements. product. given project. projects. A and B
Management plans include all of the
20 following except: Organization of project. Job descriptions. Policies and procedures. Linear responsibility charts. Scope baseline.
The Japanese resource management non-specialized career frequent changes in team a Theory Z style of
21 model exhibits: a cooperative spirit of goal setting. paths assignments management All of the above.
The highest degrees of project risk and
uncertainty are associated with the
22 following phase of the project: conceptual execution cut-over post project evaluation A and D only
The most common types of schedules are
Gantt charts, milestone charts, line of Calendar integrated
23 balance, and: Networks. Time phased events. activities. A and C only. B and C only.
Which of the following is often overlooked
24 in achieving effective communication? speaking clearly listening interpreting maintaining eye contact manipulating the conversation
Which type of contract requires that the
buyer keep the tightest labor/material cost Cost Plus Percentage of Firm Fixed Price Plus
25 control? Cost Plus Incentive Fee Costs Cost Plus Fixed Fee Firm Fixed Price Incentive
Linear responsibility Cost account coding
26 A task-oriented family tree of activities is a: Detailed plan. chart. Work breakdown structure. system. Work package description.
Adding 5 people to a 4 person team
increases the communication channels by
27 a factor of: 2 times 3 times 4 times 5 times 6 times
Cost budgeting/cost
28 Cost management includes: Cost estimating/forecasting. control. Cost applications. All of the above. A and B only.
assumes that members suggests the sharing of
involves the solicitation of information avoid work and power and decision employs a Theory X style
29 Participative Management: from all team members. responsibility. making. of leadership. A and C
The auditing function that provides
feedback about the quality of output is
30 referred to as: quality control. quality planning. quality assurance. quality improvement All of the above.
The lowest dollar amount 'at stake' is
associated with the following phase of the
31 project: conceptual execution cut-over post project evaluation A and D only
Cannot be related to does not show activity Cannot be related to Cannot be related to cost
32 The major disadvantage of a bar chart is: Lack of time-phasing. calendar dates. interrelationships. manpower planning. estimates.
Which contract type consists of - target
costs & profit, ceiling prices and shared Cost Plus Percentage of Firm Fixed Price Plus
33 ratio of risk? Cost Plus Incentive Fee Costs Cost Plus Fixed Fee Firm Fixed Price Incentive
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Methods and techniques used to examine
cost and technical data are called
feasibility studies. The economic aspects
of a feasibility study include interest rates,
present worth factors, operating costs, Technical skill Strategic marketing
34 depreciation and _____. Capitalization costs. requirements. Technology forecasting. intelligence. All of the above.
reduces the risk of reduces cost of purchasing
35 Standard of purchased material: Simplifies inventory control obsolescence and storage All of the above. A and C only.
The "control points" in the work breakdown
structure used for isolated assignments to
36 work centers are referred to as: Work packages. Subtasks. Tasks. Code of accounts. Integration points.
Provides information on
resource requirements,
Facilitates "what if" time requirements and
37 The utility of network-based schedules: Reveals interdependencies. exercises. Highlights critical activities. tradeoffs. All of the above.
The project manager's
The way a project manager sends and How others relate to the project level in the organizational the size and nature of the the project manager's the number of projects going
38 receives information depends upon: manager hierarchy project salary and age on at one time in the company
neither the outcomes nor probabilities of various states
the outcomes are known but their the outcomes and their their probabilities are states of nature can of nature can change at any
39 Uncertainty refers to a situation where: probabilities are high probabilities are known known change at any time time
Which of the following is closet to continuous improvement of
40 Deming's definition of Quality: conformance to requirements. fitness for use. products and services. customer focus. All of the above.
It is useful to conduct project risk
41 assessment according to the project's charter statement of work Work Breakdown structure network budget
Modification or updating of
42 Management decision-making includes: Analysis of alternatives. Revisions/replanning. Resource allocation. goals and objectives. All of the above.
Activities, documentation, Time estimates, slack, Time estimates, slack time,
The basic terminology for networks Activities, events, manpower, skill levels events, manpower and Slack, activities, events, sponsorship involvement, report writing, life cycle
43 includes: and slack. skill levels. and time estimates. and activities. phases, and crashing times.
The project manager must receive reports
and briefings from engineers, contracting
officers, procurement personnel and
marketing people. The project manager's
44 communication dilemma is one of: encoding decoding choice of a medium one-way communication All of the above.
The technique most commonly used to
determine the profitability of a project Return on investment Discounted cash flow Payout time and risk
45 includes _____ methods. Net present value (NPV). (ROI). (DCF) sensitivity analysis. All of the above.
Which of the following are part of the prepare and issue
46 purchasing cycle: define need purchase order inspect incoming goods All of the above. A and B only
Which of the following is closest to Juran's
47 definition of Quality: conformance to requirements. fitness for use. continuous improvement. customer focus. All of the above.
A project element which lies between two
48 events is called: An activity. A critical path method. A slack milestone. A timing slot. A calendar completion point.
Employee unions would most likely satisfy
which level in Maslow's hierarchy of
49 needs? Belonging Self-actualization Esteem Safety Empowerment
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Management calls a meeting to explain to
all employees the new benefits package Downward
50 for the rank and file. This is an example of: Upward communication communication One-way communication Two-way communication None of the above.
Project management/project planning is Long range/strategic planning (5 years Intermediate range Short range/tactical
51 most closely aligned with: or more). planning (1 to 5 years) planning (1 year or less). All of the above. B and C.
The profitability and technical data studies
are provided in report format to owners
and funders for acceptance. This type of
report, used to solicit funding, is referred to Economic evaluation
52 as a(n) _____. Project feasibility study. analysis. Risk management manual. Prospectus. None of the above
Which of the following constitute Juran's planning, improvement, planning, organization,
53 "quality trilogy": planning, inspection, control. control. control. product, price, customer. design, build, deliver.
Which of the following is most closely
54 associated with business risk: profit and loss personnel turnover workmen's compensation liability insurance All of the above.
Which of the following types of contracts is Fixed price plus incentive
55 equivalent to a cost plus contract: Fixed firm price Cost reimbursable fee progress payments All of the above.
A project manager recently rewarded an
individual with a promotion that carried
with it a very small salary increase but
substantially more responsibility. The
project manager appears to be appealing
56 to the employee's _____ need. Monetary Physiological Esteem Self-actualization Team-building
Most project (and non-project) managers
57 prefer _____ communications. Oral Written Upward Downward Lateral
On a precedence diagram, the arrow
58 between two boxes is called: An activity. A constraint. An event. The critical path. None of above.
Quality control charts show a control limits based on control limits based on six
characteristic of the product or service three standard deviations standard deviations in each
59 against: the specification limits. customer requirements. in each direction. direction. A and D only
The identification, definition, and selection
of the project objectives as well as the best
approach to achieving the project
objectives are indentified in the _____
phase of the project but first documented Conceptual, master Development, Development, master
60 in the project _____. Conceptual, charter/baseline. schedule. charter/baseline. schedule. Development, masterplan.
The work breakdown structure, the work
packages, and the company's accounting
61 system are tied together through the: Code of accounts. Overhead rates. Budgeting system. Capital budgeting process. All of the above.
Which of the following is an element of
62 procurement management: inspection purchasing estimating expediting A, B and D only
Which of the following is most closely
63 associated with pure risk: profit and loss personnel turnover insurance market fluctuations A and D only
is indicated when a run of is indicated when a run of
is indicated when a point seven or more points fall seven or more points fall
is indicated when a point falls outside falls outside the above the center line of a below the center line of a
64 Assignable cause or special variation is: the control limits. specification limits. standard control chart. standard control chart. A, C, and D.
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In the arrow diagramming method (ADM),
65 _____ do not consume time or resources. Events. Activities Slack elements. B and C only. All of the above.
Management reserve is generally intended compensate for cover major unforeseen cover unforeseen problems
66 to be used to: implement additional unbudgeted scope inaccurate estimates catastrophes in the project All of the above.
Project management has been proven to
be successful because employees get to
see the entire effort, from beginning to
end, rather than just small pieces. This Linking performance to
67 could be considered an example of: Behavioral modification pay Positive job reinforcement Job enrichment All of the above
Project managers that are available to
answer questions, provide guidance when
need, and generally do not interfere with
day-to-day activities have a(n) ______
68 managerial style. Autocratic Conciliatory Ethical Facilitative Judicial
The scope baseline once established and to accomplish verification to evaluate potential
69 approved, is used: as the basis for making future decisions. measures. changes. All of the above. A and C only.
The three most common types of project Order of magnitude, parametric, and Parametric, definitive and Order of magnitude, Order of magnitude, budget Analogy, parametric and top
70 cost estimates are: budget. top down. definitive and bottom up. and definitive. down.
divide the value of the
desired outcome by the multiply the value of each use linear regression to
To calculate the expected value of an divide the value of each outcome by its value all possible outcome by its probability, assess the expected value
71 outcome: probability, then add the results. outcomes then add the results of the outcome B and D only
Activities with zero time duration are
72 referred to as: Critical path activites. Noncritical path activities. Slack time activities. Dummies None of above.
For a given characteristic in a construction
process, the standard deviation associated
with production variation is 0.8", and the
standard deviation associated with
measurement variation is 0.6". The total
73 standard deviation for this characteristic is: 1.4" 1.2". 1.0" 0.8" 0.2"
Project cash reserves are often used for
adjustment in escalation factors which may
be beyond the control of the project
manager. Other than possibly financing
(interest) costs and taxes, the three most
common escalation factors involve Overhead rates, labor rates and Overhead rates, schedule Rework, cost-of-living Material costs, shipping Labor rates, material costs,
74 changes in: material costs. slippages, and rework. adjustments, and overtime. cost, and scope changes. and cost reporting.
Selective perception is _____ of new
conflicting information that may result, in a
75 breakdown in communication. Encoding Blocking out Transmission Acceptance Decoding
The work breakdown structure (WBS) is
an excellent tool for objective control and
evaluation. Which of the following is Management
generally NOT validated through the coordination and Work methods and Risk and impact decision-
76 WBS? Time, schedule and cost. organization structuring. accountability. Quality of work. making.
When working in an environment that uses
learning curves, the most effective plan for
creating the perception that pay is related
to performance is to provide the team
members with an individual salary plus Rating system developed
77 bonus based upon Individual productivity Cost effectiveness Group or team productivity by the project manager All of the above
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Which of the following is not part of the All of the above are parts of
78 acquisition process: source selection invitation to bid contract award notice to proceed the acquisition process.
An individual who is working on the
satisfaction of physiological needs has
79 essentially satisfied which needs? Safety Empowerment/authority Esteem Self-actualization None of the above
80 In the PDM, common constraints include: Start-to-start Finish-to-start Finish-to-finish B and C only A, B, and C.
Scope reporting is the timely
determination, _____, and _____ of project
progress, status data, and transforming
this into structured documentation
(reports) necessary to judge project
performance (reporting on work Recording, graphical Accumulation, graphical Graphical display,
81 packages). Recording, accumulation. display. display. interpretation. Interpretation, analysis.
There are two major types of reserves
used on projects. The _____ is for (usually
major) scope changes that were not
considered as part of the original plan,
whereas the _____ is to compensate for
minor changes in estimating, escalation Management reserve, unplanned Management reserve, Contingency fund, Unplanned allowance fund, Unplanned reserve, planned
82 factors. allowance fund. contingency. management reserve. budgetary reserve. reserve.
To determine what causes the majority of
quality problems in a process, a very
83 useful tool is the: cause and effect diagrams. flow chart. control chart. pareto chart. trend chart.
Which of the following is not part of All of the above are parts of
84 contract administration contract award performance control financial control contract closeout contract administration.
A(n) _____ system is designed to ensure
the timely availability of nonhuman
resources, and includes the cost in
procurement, shipping/freight, storage and
85 loss. Inventory control. Materials management. Procurement. All of the above. A and C only.
Employees will work
Team members will work hardest for those project
The more rewards that hardest for those project goals which are
The team will work the hardest on those the project manager goals that also bring accompanied by high
Expectancy theory as applied to project goals that are clearly explained by the provides, the better the satisfaction to personal levels of authority for the
86 management implies that: project manager performance of the team goals individual team members None of the above
The way we move our
87 Non-verbal communication includes: Body movement Gestures Facial expressions hands All of the above
The formal invitation to submit a price for
specified goods/services is usually
88 referred to as: request for proposal request for quotation tender invitation bid invitation A and B only
Organization, authority Resource requirement
The project scope/charter baseline Summary of background conditions and responsibility schedule including time
89 includes: defining the project. relationships. Functions to be performed. estimates. All of the above.
Which of the following is not an input to
90 quality planning? scope statement. regulations. work results. standards. quality policy.
Which of the following networking methods
allows us to show that the last 10% of one
element cannot be completed until 62% of
91 a previous element has been completed? PERT ADM PDM All of the above. A and C only.
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Which of the following utility functions
92 reflects risk-aversion: uniform increasing decreasing exponential B and D only
A deficiency in characteristics that render
the quality of the material/service
93 unacceptable is usually referred to as: defective defect non-conformance poor workmanship lack of fitness for use
A line manager possesses information
which the project team needs, but
withholds the information. The results in Communication power
94 a(n): Blindspot Facade region of influence base None of the above
Cradle-to-grave activities Any undertaking with a
Coordinated effort of which must be definable time frame, well-
related activities accomplished in less than defined objectives, and
Series of non-related activities designed designed to accomplish a one year and consumes consumes both human and
to accomplish single and multiple goal without a well- human and non-human non-human resources with
95 A project can best be defined as: objectives. established end point. resources. certain constraints. All of the above.
Guidelines for estimating time durations Assuming a normal level of labor and Assuming a normal work Using past actual durations All or part of each of the
96 include: equipment. week. Using consistent time units as guides. above.
Herzberg identified factors which, if
present, will lead to increased motivation.
97 A typical factor would be: Good supervision Job security Regular promotions Good salary A dental plan
Statistical cost estimating techniques
(based upon history), are called _____
98 estimates and are a _____ approach. Definitive, bottom up. Analogy, top down. Parametric, bottom up. Parametric, top down. Analogy, bottom up.
Which quality management tool would be
used to determine potential causes of a
99 production problem? control chart. Ishikawa diagram. scatter diagram. histogram. run chart.
show the relationship categorize large amounts
100 Affinity diagrams are used to: determine if a process is in control. determine root cause. among variables. of data. None of the above.
One of your project team members has
made a technological breakthrough on an
R & D project. The result will be new
business for the company, as well as a
company patent. The team member
received a company bonus. The Linking pay and
101 motivational strategy used here is: Job enrichment performance Behavior modification Freedom in the work place All of the above
Smoothing out resource requirements from
102 period to period is called resource _____. Allocation. Partitioning Leveling. Quantification None of above.
The most precise or accurate estimate for
determining project costs is the _____
103 estimate. Definitive. Analogy Budget Modified standards. Rule of thumb.
When subordinates know pertinent
information that is not known by the project Communication power
104 manager, the result is: Blindspot Facade region of influence base None of the above
Which of the following scheduling methods
uses more of the risk management
105 concepts: ADM PDM CPM PERT Gantt
Which of the following terms refers to the
situation where the work is being used for
106 the purpose intended and so certified: beneficial completion substantial completion project completion contract closeout final completion
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A _____ estimate prepared from layouts,
sketches and flowsheets, should be
107 accurate within (-10, +25%). Parametric Definitive. Budget Bottom up. Top down.
Assigning resources in an attempt to find
the shortest project schedule consistent
with fixed resource limits is called resource
108 _____. Allocation. Partitioning Leveling Quantification. None of above.
For communication to occur, there must the transmittal of
109 be: Two or more people involved information a communication process All of the above B and C only
The ability to get an individual or group to
110 perform a given task is best described as: Authority Power Influence Leadership Coerciveness
The comprehensive review of a
contractor's technical performance, cost
performance, and delivery schedule, is procurement performance contractor's performance
111 referred to as: post project evaluation post contract evaluation post mortem evaluation evaluation
The financial closeout of a project dictates No charge numbers have No follow-on work from this No further charges can be
112 that: All project funds have been spent. been overrun. client is possible. made against the project. All of the above.
Two sources of variation in the length of
hex bolts exist. Production variation and
measurement error. The QC manager
knows that the standard deviation from
these sources is 0.24" and 0.43" ,
respectively. What is the total standard
113 deviation. .10 inch. .19 inch. .34 inch. .49 inch. .67 inch.
Which of the following activities can be
114 considered as part of risk mitigation risk identification purchasing insurance assessment of outcomes assessment of probabilities C and D only
In general, attempts to smooth out period
to period resources will _____ the Increase, increase or
115 scheduled time and _____ project costs. Increase, decrease. Increase, increase decrease. Decrease, decrease. Decrease, increase.
Risk management methodology should be
116 adhered to in: construction projects system projects complex projects large projects All of the above.
The most common form of written project
117 communication is Publications Bulletin boards Reports Letters and memos All of the above
Authorizing budget
The most difficult decision for the Authorizing scope increases for the next
executive sponsors to make at the end-of- changes for the next phase based upon scope
118 phase review meeting is: Budget allocations for the next phase. phase. changes. Canceling the project. All of the above.
The most expensive phase of life cycle
119 costing is: R & D. Applied research. Production Operations and support. Termination.
The rule of seven used by quality control
engineers states that if a run of seven or
more samples lays on one side of the
process mean, then the process is out of
control. What is the probability that this
120 condition is the result of random variations. 14.30% 3.12% 2.73% 1.56% 0.78%
The term that best describes the 'right' to
121 manipulate or change others is called? Authority Power Leadership Coerciveness Project charter
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Which of the following is associated with a
buyer's request for material to meet a implied warranty of implied warranty of fitness
122 particular need: material warranty material guarantees salability for a particular purpose A and C only
A project manager trying to communicate the language of the
123 accurately to the team should use: the language of the team members project manager non-verbal methods written memos All of the above.
An advertiser who uses a movie or sports
star to endorse a product is trying to use
124 power. Expert Legitimate Reward Influential Referent
Control chart theory is based on the
differentiation of the causes of variations in
quality. Variations may be produced by
assignable causes. All of the following are differences among differences among differences in each of these None of the above (all are
125 examples of assignable causes except: differences among machines. workers. materials. factors over time. examples)
Giving a part of project work to a
126 contractor is an example of: risk mitigation risk assignment risk delegation risk deflection risk assumption
Proper implementation of project Schedules will be Quality/performance will be The project will be a
127 management will guarantee that: Budgets will be met. adhered to. met. success. None of the above.
The most effective means of determining
the cost of a project is to price out the Linear responsibility
128 _____. Work breakdown structure. chart. Project charter. Scope statement. Management plan.
Which method shown below is acceptable Performing activities in
for reducing cost or shortening the parallel rather than in
129 schedule? "Crashing" Changing scope. series. All of the above. A and C only.
Which of the following terms is used to
describe the receipt issued by a carrier for
130 items to be delivered to a third party: free on board receipt for merchandise packaging list loading list bill of lading
A computer tape which contains historical
131 project information is called ____ tape. Database Baseline. Archive. Lessons learned. Life cycle summary.
According to Herzberg, which of the
132 following is a motivational factor? Pay Hygiene needs Achievement Working conditions Vacation time
Communication in both project and non-
project-driven organizations should occur
133 in directions. one two three four five
During project execution, a line manager Ask the line manager to set
informs you that he will not have sufficient Ask the line manager to up a meeting with you and
resources available next month to support work with senior the other project managers
your and two other projects. The best way Ask the line manager to make the management to prioritize Ask your sponsor to meet to work out the problem Prepare a purchase order to
134 to handle this problem would be to: decision. the work. with the line manager. yourselves. outsource the work.
Japanese quality control has improved small, continuous
dramatically in the last 30 years for all of improvements in quality the use of worker the use of quality control focusing quality control efforts
135 the following reasons except: the use of quality circles. control. suggestion systems. charts. on production outputs.
Management reserves are normally
defined as a % of the total budget. As a
project progresses, the project manager
wants the $ value of management reserve
to _____, whereas the customer wants the Remain the same, return to
136 management reserve to _____. Increase, increase. Increase, decrease. Decrease, decrease. Decrease, increase. customer.
137 The utility of a risk seeker is: negatively exponential positively skewed increasing decreasing symmetrical
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Which of the following is equivalent to a
138 lump sum contract: fixed price contract price fixing contract purchase order All of the above. B and C only
the cost of corrective
action taken by the owner
adjusting payments to and charged to the
transferring charges from sub- reflect late invoices contractor for non- gaining restitution from the
139 Back charges refers to: contractors to the owner consequence conformance owner for non payment C and D only
Company expenses such as auditing Contracts and
costs, supervision, office supplies, building administration costing
140 rent and maintenance are elements of the: Capital budgeting process. Overhead rates. system. Fringe benefits packages. None of the above.
Job continuity would be an example of
141 _____ in Maslow's hierarchy of needs. Self-actualization Esteem Physiological Belonging Safety
Overlapping activities on a project, such as
142 design and construction, is referred to as: Fast tracking Risk conversion. Parallel management. Process improvement. Synchronous manufacturing
The major reason why a project manager
would use written instead of oral
143 communication is: documentation feedback cost barrier elimination All of the above.
A basis for future decisions about the A baseline to accomplish A baseline to evaluate
144 The scope management provides: project. verification measures. potential scope changes. All of the above. B and C only.
the sum of the probabilities of project the sum of the products the sum of the
risks events times the sum of of each project risk event consequences of all the sum of the probabilities 1 - the sum of the probabilities
145 Total project risk can be defined as: consequences of those risks times its consequences project risk events of all project risk events of all project risk events.
the cost of quality are quality control programs
mostly the direct should be implemented
the cost of quality is the expense of responsibility of workers when the cost of quality
Which of the following statements about nonconformance to requirements and who are manufacturing are deemed affordable by
146 the cost of quality are true? specifications. the product. management. A and B. A and C
A line manager who is asked to wear two
hats and function as a project manager at
147 the same time is likely to exercise: Authority Power Influence All of the above] A and B only
Essential in the definition Unnecessary because
Including the customer in the process of and documentation of Necessary, but of limited project goals are defined in
148 project planning is: Slow and counterproductive. project goals. value. the proposal stage. None of the above.
It is argumentative whether project
managers actually control costs. Which of
the following is the most common element
over which the project manager may have
149 some degree of control? Direct labor dollars Direct labor hours. Overhead rates. Procurement costs. None of the above.
are the results of
originate in the quality department originate on the shop management inattention to could be eliminated if shop
where the ultimate responsibility for floor because of waste potential quality supervisors monitored their
150 Most quality problems: quality rests. and product rework. improvement ideas. work more closely. A and B
The "buy or make" decision is usually at any time that is convenient
151 made during the: acquisition cycle contract evaluation cycle requirements cycle pre-award cycle for the project manager
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The logical relationship that communicates
a delay between the start/finish of one
activity and the start/finish of another
152 activity is referred to as: Slack Free float. Restricted float. Level float. Lag
wait until a problem
reduce the probability of reduce the consequences actually happens, then deal
Which of the following actions is an adjust project parameters (scope, time, potential project risk of potential project risk with it in the most effective
153 example of risk response: quality ...) events events and efficient manner. A, B and C only
A comparison of completion status to
154 baseline is referred to as _____. Earned value measurement. Percent complete. ACWP. BCWS None of above.
155 An example of coercive power would be: Demotion Reduction in wages Disciplinary layoff Reprimand All of the above
Job descriptions are examples of
156 ______communications. upward downward horizontal diagonal None of the above
assumes the future risk
events will occur at
Is a European technique random according to
for assessing project predetermined probability is a technique to stimulate
157 Monte Carlo simulation: Was originally developed by Dr. Carlo risks distributions create risk event resolution A, B and C only
the majority of defects generally, 80% of the
The Pareto Principle is a technique used are caused by a small in order to achieve zero quality control problems
to determine which quality control percentage of the defects, all quality control are justifiable for correction
problems in a particular process should be In order to minimize financial losses identifiable problems. problems, including those via cost-benefit analysis.
corrected. Which of the following from quality control problems, all Improvement efforts which do not have a direct The remaining 20% are not
statements best represents the philosophy problems which have a measureable should be reserved for financial cost should be financially worthy of
158 employed by this principle? cost should be corrected these vital problems. corrected. improvement efforts. A and D
Only required on large
complex projects where
separately identifiable work
An organization oriented family tree of A task oriented family A cost centered structure packages are difficult to
159 The WBS is: the project. tree of the project. of the project. construct. None of the above.
Which of the following processes allow an
unsuccessful bidder to seek remedy for any of the above processes
160 contract award to another bidder. bid protest bid review award Protest award review can be used
A project team member submits a
suggestion on how to improve the
corporate procurement process. This is an
161 example of _____ communication upward downward horizontal diagonal None of the above.
Financial compensation is the primary
motivational tool for which of the following
162 management theories of programs. Zero-defects program. theory X management. theory Y management. Quality control circles. A and C
In which of the following contract types is it fixed price plus incentive cost plus percentage of
163 easier to change the scope of the contract: firm fixed price fee cost letter contract None of the above.
Planning activities such that
predetermined resource availability pools Manpower contingency
164 are not exceeded is called: Resource leveling. Manpower leveling. Resource limited planning. Manpower planning. planning.
Provides that authority by Establishes that Specifies overall objectives
Expresses upper management which the project will be organizational structure and timeframe of the
165 The project charter: commitment to the project. run. with the project. project. All of the above.
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Which of the following areas are
166 addressed in risk identification: environmental technical legal All of the above. A and B only
Which of the following types of power
comes through the organizational
167 hierarchy Coercive Reward Referent Legitimate Expert
A calendar that identifies when a project
may be performed on an activity is called
168 a: Project calendar. Resource calendar. Milestone point. Key point. Work unit.
Charisma would be an example of _____
169 power. Legitimate Reward Coercive Expert Referent
For every situation, several methods
usually exist for effective communication to
take place. Which of the following is least
likely to be used for explaining to the team
170 project planning guidelines? project office memo project office directive project team meeting formal report counseling sessions
the company's quality
control manager who The head of the production
must work with the department who retains the customer who must
The line workers who must strive "to do project members to ultimate quality control The project manager who ensure that he is receiving a
In the project environment, the individual things right the first time" to avoid ensure the quality control responsibility for all the has ultimate responsibility quality product from the
171 ultimately responsible for quality control is: quality problems. program is effective. company's projects. for the entire project. vendor.
In which of the following types of contracts
is it most important for the contractor to
maintain control of cost, schedule and
172 scope changes. unit price cost plus incentive fee cost plus fixed fee firm fixed price B and D only
Middle (functional) managers have the
greatest influence in the direction of the
project in which type of organizational
173 structure? Project. Strong matrix. Weak matrix. Project coordinator. Project expeditor.
Which of the following risks are generally
174 considered unpredictable: business risk financial risk inflation natural hazards taxes
A clear definition of the user's needs
175 serves as the direct basis for the: Work breakdown structure. Functional requirements. Project cost estimate. Selection of personnel. Termination decision.
R & D project managers in high-tech
companies most often motivate using
176 _____ power. Expert Reward Referent Identification None of the above
PERT is used for PERT addresses only time
PERT requires three time estimates construction projects whereas CPM also PERT requires computer PERT is measured in days
The major difference between PERT and whereas CPM requires one time whereas CPM is used for includes cost and resource solutions whereas CPM is whereas CPM uses weeks or
177 CPM networks is: estimate. R & D. availability. a manual technique. months.
Make a concerted effort
The majority of product defects could be Increase the use of acceptance control to eliminate the potential
prevented in most processes if charts instead of standard three-sigma for product defects in the Create a quality control
178 manufactures would do the following: control charts. design stage. department. A and B. A and C
Which of the following diagrams is most
179 useful in impact analysis: arrow diagrams precedence diagrams decision trees Pareto diagrams cause and effects diagrams
Which of the following is least likely to be
used in explaining to a team member why
you consider his/her performance
180 substandard? Project office memo counseling session project team meeting formal letter individual conversation
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Which of the following types of contracts
allows the owner to transfer risk to the
181 contractor: cost plus incentive fee cost sharing firm fixed price cost plus fixed fee performance guarantees
A contractor estimates that a project has a
0.5 probability of $200,000 profit and 0.3
probability of $50,000 loss. The expected
182 monetary value of this project is: $200,000 $150,000 $85,000 $50,000 None of the above.
A project manager who allows the team to
make the majority of the decisions is
183 demonstrating a(n) ____ leadership style. Laissez-faire Boss-centered Subordinate centered Autocratic Demographic
Historical records during close-out are
useful to _____ and _____ for future Analyze successes, Analyze strengths, Support litigation, defend
184 projects. Predict trends, highlight problems. shortfalls. document results. claims. Justify results, set standards.
In a fishbone diagram, the effect you are at the end of the diagonal at the left-hand end of the
185 concerned about is placed: at the right-hand end of the spine. line (i.e. "fin"). on a branch of a fin. spine. None of the above.
Sound, prudent, but often unsophisticated
186 judgement is called: common sense rational management smoothing confrontation None of the above
Which of the following types of
specifications gives measurable performance process capability
187 capabilities of the product: functional specifications specifications conformance specifications technical specifications specification
A graphical display of accumulated costs
and labor hours for both budgeted and
actual costs, plotted against time, is called
188 a(n) _____. Trend line. Trend analysis. S curve. Percent completion report. Earned value report.
By using Project Risk Management
techniques, project managers can develop identify risks, their
strategies that do all but which of the provide a rational basis for impact(s), and any
189 following: Significantly reduce project risks eliminate project risks better decision making appropriate responses None of the above.
In a flowchart, the diamond form is used to
190 represent: a starting point. an operation. a written report. a decision point. an end point.
In small companies, project managers and Sometimes the same Always in disagreement Forced to act as their own
191 line managers are: Never the same person Always the same person person with each other sponsors
Make or buy decisions are usually made
192 during the _____ phase of a project. Conceptual Development. Implementation Execution Close-out
Managers who adopt a sound, but prudent
193 managerial style are called authorization conciliatory ethical judicial promotional
Will elongate the project
if the activities on this
The critical path in a network is the path path take longer than Must be completed before
194 that: Has the greatest degree of risk. anticipated. all other paths. All of the above. A and B only.
There are four general classes of products
that the purchasing department seeks to
obtain for production. Which is not one of Standard production
195 these categories: Raw materials items Special items Items of small value Semi-precious materials
A good team leader must be concerned Organizational goals; Legitimate power; referent Group efficiency; power Tasks to be accomplished;
196 not only with _____ but also with _____ . Long term goals; short term goals personal goals power and authority needs of the team members
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The project stakeholders should be
actively involved with the _____ phase(s)
197 of the life cycle. Conceptual Development. Execution Finish All of the above.
The starting point in the development of a Customer's deliverable Customer's milestone Listing of customer team
198 top-down PERT/CPM chart is the _____ . Project specification tree. list. dates. Work breakdown structure. meeting dates.
is particularly effective in allows workers the
overcoming opportunity to generate
has proven ineffective in both Japan and labor/management provides a quick fix for solutions for chronic quality
199 The use of quality circles: the U.S. conflicts. most quality problems. problems. A and B only
Which phase of the project life cycle
typically has the highest uncertainty and
200 risk associated with it? concept development execution conclusion All of the above.
Your sponsor announce to you and your
team that his/her door is open to everyone
wishing to discuss project problems. Yet,
the sponsor seems to be annoyed
whenever someone does stop by, even
when discussing a serious problems. This
201 is an example of. semantics credibility inconsistent signals perceptual differences misunderstood role
_____ is associated with a buyer's request
for materials or equipment to meet a
particular need or accomplish a specific Implied warranty of Implied warranty of fitness
202 purpose. Express warranty merchantability for a particular purpose Prescribed warranty None of the above.
ADM is an activity-on-arrow method. In Denotes any dependency Identifies customer Identifies customer team
203 this method, a dummy activity: Denotes a critical path relationship. relationship. Shows slack. deliverables dates. meeting dates.
An informal communication network on a
project and within an organization is called unrestricted
204 a(n): free upward flow free horizontal flow communication flow grapevine open network
By which process may an unsuccessful
205 supplier seek remedy for unjust awards? Contract dispute Stop work order Bid protest Coffective action None of the above.
Risk classified as unknown unknowns (i.e., should be ignored, since
those which cannot be identified or should be deflected to the contracting should be handled via should be ignored, since they are not covered in the
206 evaluated): officer contingency allowances they cannot be identified Project Risk Assessment C and D
The "zero defect" concept was proposed
207 by: Deming Juran Crosby Tagushi A and D only
The major difference between project and
line management is that the project
manager may not have any control over
208 which basic management function? Decision-making Staffing Rewarding Tracking/monitoring Reviewing
Which of the following planning Qualified project manager Insuring top management
209 considerations is often overlooked? Planning for project termination. assignment. support. Clearly defined tasks. All of the above.
A recurring communication pattern within
the project organization or company is
210 called a: free-form matrix structured matrix network rigid channel None of the above.
During a project review meeting, you
discover that your $250,000 project has a
negative schedule variance of $20,000
which equates to 12% of the work Overtime will be required to
scheduled to this point of time. You can The critical path has been the costs are being maintain the original critical
211 therefore conclude that: The project will be completed late. lengthened. overrun. path. None of the above.
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Once the logic of a network is laid out, the
project manager will conduct a forward
pass and backward pass through the
network. This will provide information on Slack for each activity, Manpower shortages, high High risk activities, non- Manpower availability,
212 the _____ and identification of the _____ . Slack for each activity, critical path. high risk activities. risk activities. critical paths. contingency plans.
Project managers need exceptionally good They must provide
communication and negotiation skills They may be leading a team over which Procurement activities They are expected to be executive/customer/sponso
213 primarily because: they have no direct control mandate this technical experts r briefings All of the above
Risk can be divided into two basic types;
business risk and pure (or insurable risk).
Of the following, which one(s) fall(s) under
214 business risk? liability loss direct property loss profit loss personnel-related loss B and C
The purpose of project Risk Management Identify those factors that will adversely Assess the impact of Assess the probability of
215 is to: impact project objectives. adverse project factors. adverse project factors. A and C All of the above.
Which of the following factors has
historically been the greatest contributor to Planning performed by a planning Lack of sufficient Lack of management Not using an automated
216 project failure? group. Poor financial estimates. management reserve. support. tracking tool.
Which type of process involves the agency
holding discussions with each of the
offerors, after receipt of their proposals, in
the process of arriving at an agreement
217 prior to the award of a contract? Sealed bidding Competitive proposals Noncompetitive proposals Formal bid Verbal bid
The slack in the path Manpower from this activity
A non-critical path activity is completed in containing this activity will The total cost for this can be assigned to other
218 half the time. Then, The critical path is also reduced. increase. activity has decreased. activities. All of the above.
An element in the WBS was estimated to
require 1 month for completion with 1000
hours of labor and a burdened cost of
$50K. The task was completed in 1000
hours but a burdened cost of $60K. The
most likely reason for the increase would Higher salaried employees were The overhead rate Employee salaries had
219 be: assigned. Overtime was required. increased. increased. Any of the above
In the past, most project managers have
come from _____ fields without proper Marketing; technology- Business; manufacturing
220 _____ training or education in skills Technical; accounting/finance Technical; management Technical; psychological oriented know-how
will be reflected in the "in-
The Risk of NOT meeting project quality can be minimized through continuous considered a long term service" life of the product
221 objectives: monitoring. risk. or service. B and C All of the above.
The main player in project communication
222 is the sponsor project manager functional manager functional team All of the above.
The type of contract (payment mechanism) Is accomplished by paying
chosen for a project is often a reflection of Is accomplished by for the budgeted costs of
the degree of risk associated with paying the contractor for Is an undisclosed dealing with risks, as
completing that project. For a firm fixed Is accomplished by paying the actual his costs plus a fixed fee contingency in the predicted in the project risk
223 price contract, payment for risk _____ . costs to the contractor. (profit). contractor's bid. assessment. B and C
Which is not an element of procurement
224 management? Purchasing Expenditure Marketing Inspection B and D
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Which percent of the total project labor
hours are typically expended by the end of
225 the second phase of the project life cycle? 5% 10% 15% 25% 50%
Showing which activities
Comparing actual to planned Showing critical path can be rearranged in
226 Bar charts are most appropriate for: performance to each activity. Showing slack time. dependencies. parallel. All of the above.
Formal authority is often referred to as
legitimate power. Which two other forms of
power are also considered to be legitimate
227 power? Reward and penalty Reward and referent Referent and expert Expert and reward Penalty and referent
Power games, withholding information,
228 and hidden agendas are examples of-. noise communication barriers indirect communication mixed messages All of the above
a work authorization considers Cost, Quality and
229 Scope management is: a project control function. employs change control. process. Schedule. All of the above.
The most common method for pricing out Price out the work using Price out the work using a
non-burdened labor hours for a three year Price out the hours at the actual salary a company-wide average functional group average
230 project would be to: of the people to be assigned. labor rate. labor rate. All of the above. A and B only.
The principles of risk management should
231 be followed only for: complex projects simple projects large projects A and C All of the above.
considers the risk propensity of the is based on proven deals with the usefulness is a key element of ISO
232 Utility Theory: decision makers. statistical methods. of the end product. 9000 B and C
Prepare and issue
233 Which is not part of the purchasing cycle? Defined need Transmit need Inspection purchase order A and D
A network has been developed with
resources from six different departments.
One of the six departments has just
informed you that they can increase the A through D are possible
number of employees from 5 to 8. This will A shortening of the A decrease in the total cost An increase in the cost of based upon where the
234 result in: A shortening of the critical path. noncritical path. of the project. the project. resources are deployed.
Conflict management requires problem-
solving. Which of the following is often
referred to as a problem-solving technique
235 and used extensively in conflict resolution? Confrontation Compromise Smoothing Forcing Withdrawal
Cost Reimbursable contracts are Progress payment
236 equivalent to: Cost plus contracts Fixed plus contracts contracts Back charge contracts None of the above.
In project-driven companies, costs are The burdened labor rate The burdened labor rate of The burdened labor rate of
usually billed againest the project based The burdened labor rate of the actual of the line organization the company average the average salary of the
237 upon: employees who performed the work. average salary. salary. project team members. None of the above.
Project Risk Management is based on unknowns can result in we cannot control risk project risk impact can be
238 which of the following premises: the future is unknown. risks or opportunities. events. measured and controlled All of the above.
The project manager that allows and
supports group discussions and decision
239 making is called a(n) _____ manager. autocratic consultant autocratic consensus shareholder None of the above.
To document the To document the To document Parametric To document Order of
240 What is the purpose of the Project Plan? To document the Preliminary estimates. Definitive estimates. Budgetary estimates. estimates. Magnitude estimates.
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Management has decided to "crash" a
project in order to avoid penalty payments Those activities on the
for late deliveries. To crash the project, Only those activities with critical path begining with
either overtime or additional resources the longest time the longest time duration Those activities with the
241 should be assigned to: All activities. durations. activities. greatest degree of risk. None of the above.
Of the following, who has the ultimate
responsibility for meeting project quality Quality Assurance
242 objectives? Project Engineer Project Manager Functional Manager Manager Project Owner
Risk mitigation involves all but which of the developing system standards (policies, obtaining insurance identification of project performing contingent developing planning
243 following: procedure, responsibility standards) against loss risks planning alternatives
The cost of corrective action taken by the
purchaser and chargeable to the supplier
244 under the terms of the contract is: Payment authorization Bid cost considerations Release payment Back charge None of the above.
The sequential steps that define the
process for successfully completing a
245 project is: Implementation Plan a life cycle Development Plan a critical path Management Plan
Which of the following time robbers end up
creating additional work for the project Changes without Unreasonable time
246 manager and the project office? Failure to delegate notification or direction constraints Over directing people All of the above
You are giving your team instructions on
how to perform a new test which is
different from the way that the team had
performed it previously. The best way to
verify that the learn understands what you analyze the team's uses gestures in analyze the team's analyze the team's encoding
247 want is to: obtain feedback perceptions barriers presenting the instructions decoding skills skills
A common way by which executives
provide the project manager with written A common job description for all project
248 authority is through: managers An appointment letter A project charter All of the above B and C only
Surveys have shown that the primary skill
needed to be a project manager is
communication skill. The typical project
manager spends approximately
______percent of his or her time
249 communicating. 40-50 50-60 60-75 75-90 90-95
Project objectives,
The Work Breakdown Structure (WBS) is Project scope, cost control, schedule, dependencies, plan, cost Project scope, schedule, Project scope, quality, Project budget, schedule, risk
250 the basis for communicating: quality control staffing, cost control schedule, dependencies factors, work assignments.
The quality objectives are approved in the Quality Assurance
251 conceptual stage of the project by the: Project Engineer Project Manager Functional Manager Manager Project Owner
is the probability of each
project risk event times Is the cumulative sum of
the sum of the the probability of each
consequences of individual project risk event
individual project risk times the consequences of
should not be calculated for small events which could occur occurrence of that risk
252 Total Project Risk: projects during the project. event. A and B A and C
_____ is a narrative description of the
work to be accomplished or resource to be
253 supplied. Purchase order Level of effort work Scope of work Contract stipulation None of the above.
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A line manager provides you with three
estimates for his activity in your PERT
network. His estimates are 2 weeks
optimistically, 4 weeks most likely, and 12
weeks pessimistically. The expected time
254 which would appear on the chart would be: 4 weeks 5 weeks 6 weeks 7 weeks None of the above.
change the scope,
budget, schedule or reduce the consequences
In Project Risk Management, Risk quality specifications of or severity of impacts of a
255 Response may include actions to: reduce the probability of risk events the project potential risk event A and C All of the above.
Researching, organizing and recording
256 pertinent information is called: Alternative analysis Information gathering Configuration management Post project analysis All of the above
The budget associated with scope
changes that have been approved but not
planned for yet, is referred to a(n) _____
257 budget. Unauditable. Undistributed. Preauthorized. Contingency. In-process.
The project manager must be concerned
with building a closely knit team. During
the project kickoff meeting, the project
manager can get a good start at team Proposed salary increases if the project Bonuses for early A promise of future Well-defined project
258 building by providing the team with: is successful completion date assignments objectives Linear responsibility charts
To determine whether or not the employee
correctly understands the message, the
259 project manager needs to: reduce the filtering eliminate barriers obtain feedback use more than one medium use all of the above.
What is the relative priority of project Cost, 1)Quality - 2)Schedule - 1)Quality - 2)Cost - 1)Schedule - 2)Quality -
260 Schedule and Quality? 1)Cost - 2)Schedule - 3)Quality 3)Cost 3)Schedule 3)Cost All are of equal priority
_____ is a method of procurement where a
contract results from a bid which may be
261 changed through bargaining. Acquisition Contract negotiation Procurement Purchase negotiation None of the above.
revise quality
A proven effective means to insure quality specifications to match train workers in proper inspect quality into the make quality a higher priority
262 conformance is to: delegate accountability to subordinates quality measurements quality methods product than cost or schedule
Communication management is best the exchange of perfect documentation
263 described as conducting or supervising the way we listen the way we speak the way we feel information activities
Established without
considering resource Measurable, intangible and
264 Good project objectives must be: General rather than specific bounds Realistic and attainable Overly complex verifiable
Safety, OSHA and EPA
may have placed Adding more resources
restrictions on the may create additional work
Certain activities are time-dependent number of people used The skill level of the added and produce inefficiencies
Increasing resources on the critical path rather than resource-dependent (i.e., on certain activities or in resources might not be (i.e., additional people may
activities may not always shorten the using three ovens rather than one to the physical location of appropriate for the need training and
265 length of the project because: bake a cake). the project. activities to be performed. supervision.) All of the above.
Universal characteristics of effective
project managers include such skills as
communication, decision-making, being close to the None of the above are
266 planning, ability to identify problems and: Performing feasibility studies Proposal preparation customer Maturity universal characteristics
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Which of the following is not a measure of
267 the profitability of a project or program? Return on original investment. Net present value. Depreciation. Discounted cash flow. None of the above
_____ is a formal invitation containing a
scope of work which seeks a formal
response (proposal) describing both
methodology and compensation to form
268 the basis of a contract. Request for proposal Invitation to bid Request for quotation Intention for bid None of the above.
By which means is a contractor able to
control cost overruns due to changing Purchase order
269 requirements? Project data review Change order amendment Change control None of the above.
Must be closely
supervised and even
Douglas McGregor's Theory Y advocates Dislikes work and avoids it whenever threatened with Avoids increased
270 that the average worker: possible punishment responsibility Wants self-respect None of the above
Feasibility studies occur in which life cycle Conceptual or
271 phase (s)? Conceptual Development Execution Preliminary planning any life cycle phase
how to translate the
message into a language
to whom to send the that everyone can
272 Project managers must know: What kind of message to send message understand All of the above A and B only
are specific quality
characteristics for which a
are used to determine how effectively can be objective or product is designed, built,
273 Quality attributes the organization accomplishes its goals subjective in nature and tested. A and B. B and C
the total number of
the total number of possible events the fraction of the total possible events divided into
divided into the expectations or the number of times the project tasks which may be the consequences of the
274 Risk event probability is defined as: frequency of the risk event risk event may occur affected by the risk event risk event. A and B
Scheduling systems such as PERT, ADM,
and PDM are project management tools to The project manager and project office The project team and
275 be used by: personnel. functional managers. The project sponsor. All of the above. A and B only.
The planned cost for the total project at its
276 inception is called the _____. Cost of goods sold. Depreciable value. Budgeted cost. All of the above. B and C only.
A process characteristic has a true mean
of 150 and a true standard deviation of 20.
A sample of 25 items is taken from this
process. The standard error of the
277 estimate is: 0.2 0.8 4 5 7.5
Network schedules are prepared during
the _____ phase and updated during the Development,
278 _____ phase. Conceptual, execution. implementation. Development, close-out. Implementation, close-out. Planning, finishing.
is a subset of is concerned with naming
configuration all activities performed, the
management and as end products which results
entails managing the project's work such is performed by CM and the resources is not a concern of the
279 Scope Management: content. specialists. consumed. project manager. None of the above.
The methods and techniques for
determining the economic costs, the
environmental impact, the economic
returns, and the probability for success are
280 called: Feasibility studies. Bills of materials. Pert charts. Managerial reserves. None of the above
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The traditional organizational form has the Poorly established No single focal point for
281 disadvantage of: Complex functional budgeting communication channels clients/sponsors Slow reaction capability Inflexible use of manpower
Things that distort, distract, or muddle the
282 communication process are called: noise selective filtering selective perception medium problems All of the above.
Existence of sufficient
Which is not a consideration in a make or Competitors' method of administration/technical
283 buy decision? Cost factors (least cost alternatives) sourcing personnel Political and social factors None of the above.
subdivides the project provides the project
into manageable sponsor with a time-phase
284 A Work Breakdown Structure: assures all work is identified segments task summary both A and B All of the above.
A project manager can exchange
information with the project team using
285 which media? tactile audio olfactory visual All of the above.
Is amended to reflect the
During project execution, the customer Is still the original scope change, but the Is meaningless since every Is the same since baseline
authorizes and funds a scope change Now becomes the new schedule, baseline but annotated to original baseline is still schedule update changes schedules cannot change
which requires a major change in the including the changes, and the original reflect that a change has maintained for post-project the baseline (i.e., a rubber once the development phase
286 schedule. The baseline schedule: baseline is disregarded. taken place. review. baseline.) is completed.
estimate the effect of
estimate the level of risk change of one project
Sensitivity analysis can be used in risk Substitute for uncertainty analysis in risk aversion adopted by variable on the overall
287 analysis to: quantification management project A and B All of the above.
The Pareto Principle is a technique used the majority of defects generally, 80 % of the
by quality managers to determine which are caused by a small in order to achieve zero quality control problems
quality control problems of a particular In order to minimize financial losses percentage of the defects, all quality control are justifiable for correction
service or manufacturing process should from quality control problems, all identifiable problems. problems, including those via cost-benefit analysis.
be corrected. Which of the following problems which have a measurable cost Improvements efforts which do not have a direct The remaining 20% are not
statements represents the philosophy of associated with them should be should be reserved for financial cost should be financially worthy of
288 the principle? corrected. these vital few problems. corrected. improvement efforts. A and D
Multiplying the budgeted Dividing the actual hours
The budgeted cost of the work performed hours to complete the required to complete the
(BCWP) for a task that has just been Multiplying the actual hours worked on task by the budgeted task by the budgeted labor
289 completed can be calculated by: the project by the budgeted labor rate. labor rate. rate. Cannot be determined. None of the above
The project manager has, as a prime
responsibility, to assure proper integration
of activities. In which organizational form
does the project manager probably have
290 the easiest time in integrating work? Matrix Classical Expediter Coordinator Pure project
There are four methods of government
procurement. Which is not one of these
291 methods? Assistance Sealed bidding Competitive proposals Acquisition Small purchases
A scientist is informing techs. about a new
product which is starting and the type of
work that the lab techs. will be expected to
do. The barriers which could hinder the lab reputation, authority,
techs. ability to filter the information intelligence and knowledge organizational status and relative location of the lab to
292 include all of the following except: language and semantics culture and ethics base position the scientist's office
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failure to reserve funds to handle worst
Many companies self insure against some case scenarios (low probability events)
risk. Problems which can arise from self- resulting in severe financial damage to stiff competition from confusion of business risks
293 insurance include: the company insurance companies with insurable risks. A and C All of the above.
Perhaps the biggest problem facing the Unclear functional
project manager during integration Coping with employees who report to Too much sponsorship understanding of the
294 activities within a matrix structure is: multiple bosses involvement technical requirements Escalating project costs All of the above
The Japanese Quality Control (QC) Circle
movement motivated its participants in
many ways. Which of the following
represents the most important motivation improving the performance of the recognition among co- strengthening of relationships
295 for the QC circle participants? company self-improvement financial incentives workers between co-workers
The _____ specification delineates specific
measurable capabilities or parameters for
which a product can be tested as part of
296 the acceptance procedure. Performance Functional Technical Base Line None of the above.
project planning, project
project planning, work control, project definition, project concept, project
project concept, project planning, project authorization, and project WBS development, and execution, and project
297 The project life-cycle can be described as: execution, and project close-out. reporting. project termination. reporting. All of the above.
The value that an asset The costs that have been The expected cash value at
The value of the scrap metal if a new has on the books after sunk into the project to the end of an assets useful
298 The salvage value of an asset is: asset were taken to a scrap yard. one year of depreciation. date. life. A and D only.
Your team has prepared a CPM schedule
for your review. You notice that one node This is invalid because a
has six inputs (including two dummy node can have a This is invalid because This is invalid because a
activities) and four outputs (which include maximum of one dummy nodes cannot have both This is a invalid because maximum of two inputs and
one dummy activity). Select the correct This is a valid representation if the logic input representation if the dummy inputs and dummy the number of outputs must two outputs are allowed using
299 statement from the following: is correct. logic is correct. outputs. equal the number of inputs. the critical path method.
Assume that you have a network where an
activity on the critical path can be crashed The available slack on
by two weeks. If the activity is actually The project's schedule will be reduced the noncritical paths will A new critical path may
300 crashed by two weeks, then: by 2 weeks. increase. appear after the crash. All of the above. A and B only.
a means for
communication of work
an audit trail of all work activity between the project
a means of effective internal authorized from project manager and the
301 Documented work authorization provide: coordination of the project's activities. initiation to completion. performing activities. All of the above A and B only.
Fixed-price and incentive-type contracts
place responsibility for performance and
financial risks associated with delay or non-
302 performance on the: Buyer Third party Contractor All of the above None of the above
The customer will incur no
The contractor incurs the further costs for the work
The customer incurs the total financial total financial the contractor performs in
In a contract, the point of total assumption responsibility for each additional dollar responsiblity for each The schedule and cost the completion of the
303 refers to the point where: spent. dollar spent. variance are zero. contract. B and D only.
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Unless the project
If the functional employees are manager has an input Unless the project and line Unless the project and line
In a matrix organizational form, MBO may supervised closely by the line manager into the employee's managers agree on the managers agree to the None of the above are correct
304 be difficult to implement: rather than the project manager performance review ultimate objective duration of the task answers
is the technical process
is an auditing function that include the
that provides feedback to construction of control
the project team and charts which specify
refers to the prevention of product client about the quality of acceptability limits for
305 Quality assurance defects output being produced. conforming output. A and B. B and C
Which of the following communication
306 media is least accepted by organizations? tactile audio extrasensory visual olfactory
Formal written communication is scope changes not part of the original taking exception to a procurement of raw
307 mandated for which of the following? project specification materials All of the above. A and B only
In performing an impact analysis, the most
effective tool to ensure all risks are milestone review and cost/schedule control planning programming program and evaluation
308 identified on large projects is the: Work breakdown structure schedule technique system budget system review technique
the company's quality
control manager who The head of the production
must work with the department who retains the customer who must
The line workers who must strive "to do project members to ultimate quality control The project manager who ensure that he is receiving a
In the project environment, the individual things right the first time" to avoid ensure the quality control responsibility for all the has ultimate responsibility quality product from the
309 ultimately responsible for quality control is: quality problems. program is effective. company's projects. for the entire project. vendor.
In which organizational form do project
managers usually get to know the
employees well enough to provide an input
310 into their performance review? Expediter Coordinator Pure project Matrix Line-staff
The critical path in a schedule network is Must be done before any Allows some flexibility in Is not affected by schedule
311 the path that: Takes the longest time to complete other tasks scheduling a start time. slippage All of the above.
provides a means provides insight into
whereby various levels of project areas and the
authority can judge effectiveness of the control
312 The use of the project reports: are not necessary on small projects project performance systems All of the above B and C
You must produce 27 widgets. You can
only produce 9 widgets per production run.
Each production line setup costs $1000.
Each widget consumes $10 worth of
material and $5 worth of labor. What is the
313 total fixed cost for producing the widgets. $3,000 $27,000 $27,270 $1,335 $1,000
_____ is based on information gathered
and analyzed about demand and supply.
This forecast provides a prediction of short
and long term prices and the underlying
314 reasons for those trends. Demand forecast Price forecast Supply forecast Production forecast None of the above.
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an undertaking of
a large, complex interrelated activities a group of activities headed
undertaking with many directed toward a specific by a project manager who
a coordinated undertaking of interrelated objectives, multiple goal that can be has cradle-to-grave cycle
activities directed toward a specific goal sources of funding, and a accomplished in less than responsibility for the end
315 A project is defined as: that has a finite period of performance. not discernible end point. one year. product. All of the above.
An acceptance control chart has limits that
are based on the spec. limits for the When the number of
product rather than limits which samples outside the
differentiate between random and current control chart
assignable causes. Under which of the When the engineering tolerance on a limits become too costly When a process is subject
following circumstances should a QC dimension greatly exceeds the natural and cumbersome to to constant but stable tool
316 manager consider this type chart dispersion of the manufacturing process investigate. wear. A and B. A and C
detemining the sum total of
the most probable
variances of the various
Budgeted contingencies can be detemined applying standard risk items properly
317 by: past experience allowances identified. All of the above. None of the above.
It is a generally acceptable practice that if
one of your clients makes an informal
318 request of you, then you should respond: formally in writing with a memo informally nonverbally All of the above
Company management
Ouchi's Theory Z relates more to _____ philosophy in treating
whereas Theory X / Theory Y relates to employees; the average Project sponsors; project The functional team; Recruitment policy; wage and
319 _____ . Project managers; team members worker managers project sponsors salary administration
The first step in building a PERT/CPM Determine the critical Create a work breakdown
320 network is to: Create a flow chart path Show task relationships structure None of the above.
Which is not one of the five classifications
321 of work found in a purchasing operafion? Management Buying Follow-up and expediting Marketing Clerical
You must produce 27 widgets. You can
only produce 9 widgets per production run.
Each production line setup costs $1000.
Each widget consumes $10 worth of
material and $5 worth of labor. What is
total variable cost for producing one
322 widget. $1,020 $1,010 $1,015 $20 None of the above
is accomplished by
allows for data collection and analysis selection of measurable
and progress reporting against which variables against which is required before funding
standards of performance can be performance can be of the project by the project
323 Creation of project objectives: measured. judged. sponsor. all of the above. A and B only
During which phase of the project life cycle
324 is the amount at stake lowest? concept development execution conclusion C and D
using redundancy (i.e.
Techniques that can improve establishing a single, one-way avoiding face-to-face saying it two different disregarding the sensitivity
325 communication include: communications channel communication ways) whenever possible of your receiver All of the above.
326 The Delphi Method is well-suited for: Decision-making Forecasting Overhead rate estimating All of the above A and B only
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is used by management to
is a motivational communicate to all
technique that promotes employees that everyone
is a performance standard for "doing it right the first should do things right the
327 The zero defects concept management time". first time. A and C. B and C
What tool have project managers come to
use to identify all of the costs associated A work breakdown
328 with a project. A bill of materials A Gantt chart An arrow diagram network. structure. B and C only.
_____ is a receipt issued by a carrier for
merchandise to be delivered to a party at
329 some destination. Proforma invoice Inspection certificate Packing list Bill of lading None of the above.
a grouping of similar
projects having no definite
a unique undertaking end that supports the
a grouping or related tasks lasting one having a definite time product(s) from cradle to a project with a cost over
330 A program is characterized as: year or less. period. grave. $1 million. None of the above.
The development of a contingency
allowance determined by combining the development of
Contingency planning should include all (layering) various estimate segments to schedule alternatives and the management of a an assessment of project
331 but which of the following? form larger estimate segments. work-around contingency budget shut-down liabilities. A and C
From an operating or functional To support company
perspective, there are various objectives of operations with an To achieve maximum
purchasing and materials management. uninterrupted flow of To develop reliable and integration with the other To attain approval from each
332 Which is not one of these objectives? To buy competitively materials and services effective sources of supply departments of the firm department of every purchase
Create a quality control
department and give the Implement of a formal
In order to achieve long-term quality Motivate the employees with seminars, head of the department quality control program
improvements, management must do the contests, and institute programs such ultimate responsibility for with worker and Establish financial incentive
333 following: as "Quality Improvement' day. quality improvement. management involvement. packages for worker. A and D
Team members want to work for a project
manager that can provide them with career
path planning. In which organizational form
is career path planning difficult for project
334 employees? Matrix Pure project Project coordinator Project expediter Classical/traditional
The swiftest and most effective
communications take place among people the ability to reduce
335 with common points of view dissimilar interests advanced degrees perception barriers good encoding skills
Typically, during which phase in a project
life cycle are most of the project expenses Development of design
336 incurred. Concept phase phase Execution phase. Termination phase. None of the above
337 Communication always makes use of. symbols words language gestures All of the above.
Fixed-price contracts place more risk on
338 the _____ . owner contractor seller B and C All of the above.
The best way to insure quality distribute the responsibility to train each worker to inspect quality into the
339 conformance is to _____. subordinates. maintain total control. implement the work. project. None of the above.
340 The project charter is developed by: senior management the customer the project manager both A and C None of the above.
When a project manager is running over Incur a schedule slippage
the budgeted costs, the project manager (to obtain more favorable
can typically _____ to attempt to get the pricing due to lengthened
341 project back on budget. Reduce features and/or functionality Increase risk. delivery times) All of the above. A and B only
Which of the following fall(s) under the Discrimination and equal
342 responsibilities of a project manager? Labor relations with project personnel Affirmative action Personnel training employment opportunity All of the above
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A legally binding document offered
343 unilaterally is a _____ . purchase order scope of work description contract stipulation level of effort proposal request for proposal
a communication tool typically describe physical
A technical requirement has which of the between the user and the written in non-technical developed in cooperation dimensions and performance
344 following characteristics: easy to understand design team language with the user requirements
If a project manager communicates a
verbal message to a subordinate, and the
subordinate leaves without saying a word, the message was not the subordinate discarded the information was not
345 the project manager should assume: the message was understood understood the information appropriate None of the above.
Inspection of a complex project according
to specifications is accomplished by quality conformance
346 _____. inspection by attributes. cyclical inspection inspection original inspection None of the above.
The behavioral responsibilities of a project
347 manager may also include dealing with: The public Regulatory personnel The legal environment Environmental issues All of the above
The difference between the BCWS and the Actual cost of the work
348 BCWP is referred to as the: Schedule variance Cost variance. Estimate of completion performed None of the above
"Paraphrasing" is most closely associated
with which part of the communication
349 process? encoding decoding barriers feedback None of the above.
when a task starts and how tasks are related to who is assigned to do a
350 A Gantt chart is useful in determining: the level of effort for a task stops each other task All of the above.
A contract originated bilaterally may be
351 developed by _____ . quotation request from suppliers proposal request bid invitation release B and C All of the above.
In a matrix organizational form, which Not being knowledgeable
factor(s) make it difficult for a project Employees spend only a enough to evaluate
manager to provide a valid input into the Not working directly with the assigned short amount of time employees on technical
352 employee's performance review? functional employees assigned to the project judgment All of the above A and B only
Upon completion of 75% of the project, the
original schedules and cost estimates that
were submitted at the inception of the Estimates upon completion
353 project are referred to as the: Baseline costs Budgeted costs. costs Scheduled costs None of the above
Which of the following is not a definition to
determine a product's ability to operate as
354 intended? distance performance function condition All are definitions
A work breakdown structure is most useful scheduling the start of determining potential
355 for: identifying individual tasks for a project tasks developing a cost estimate delays A and C
Reaching an understanding of
concessions is accomplished in the _____
356 stage of negotiations. protocol probing scratch bargaining closure agreement
ability the product has to ability of a product to be
The primary consideration of product probability of product's performance with perform its intended produced within existing functionality the product will
357 management is to know the _____. specified parameters function parameters provide over its useful life All of the above
Project managers do not
care about tracking costs,
Projects by definition and nature are non- as only schedules are
The reason that cost management is so recurring events and are therefore There are no tools for important to all project
358 difficult in project management is that: difficult to predict. identifying project tasks. managers. A and B only B and C only
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strengthen the learning
process by adding a stay in view longer, thus
Using visual aids during visual dimension to the bringing back listeners who
359 management/customer presentations will: hold the interest of the audience auditory dimension may have strayed All of the above. A and B only
Which of the following organizational
forms would be likely to have an individual
with the title of Vice President for Project
360 Management? Classical / traditional Pure project Matrix Project coordinator None of the above
A contract is legally binding and must
361 comprise all but one of the following: legal capacity mutual assent approved negotiations consideration legality
History has shown that project managers
can be trained in a combination of ways. Formal education and
Which method is usually preferred by most special course (degreed Professional activities,
362 companies? Experiential learning, on-the-job programs) seminars Individual readings None of the above
The purpose of configuration management control change control change during the generate engineering inform the project manager of
363 is to: insure drawings are updated throughout the project production only change proposals changes
Three types of written media used in individually-oriented,
organizations are _____, _____, and legally-oriented, guidelines, forms, letters, guidelines,
364 ______. manual, letters, guidelines organizationally oriented procedures brochures letters, contracts, policies.
The labor costs of the The rent for the building in The salary of senior
Which of the following is considered a The cost of the materials used to workers who actually which the widget was management and the
365 direct cost for producing a widget? produce a widget. produced the widget. manufactured project sponsor A and B only
_____ best describes the goal of a project
in its relationship with the customer, from conformance to
366 initial contact through delivery. fitness for use customer satisfaction requirements fitness for purpose All of the above.
A communicator can present information
367 using the following media except: Visual Audio Tactile Performal Both A and B
Advantages of the functional (hierarchical)
form of organization include _____ and High information
368 creation of technical competence. Ease of horizontal coordination Clearly defined authority processing capability Single voice to customers
369 Quality and _____ are directly related. productivity cost overruns scope control Pareto diagram None of the above.
Resource leveling will often affect the More responsive to
370 project by making it: Shorter. Longer customer needs. A and C B and C.
Selection criteria for project selection contribution towards
371 include: cost versus benefit risk organizational goals rate of return All of the above.
The Statement of Work (SOW) is
372 developed during the _____ cycle. Award Solicitations requirements contractual requisitions
Which of the following depreciation
methods provides for accelerated Double sum of the years
373 depreciation of an asset: Double declining balance. Straight line. Exponential depreciation digits Double increasing balance
A plan has budgeted three weeks of effort
for consultants, but the job was done in
374 only two weeks. Calculate the variance: 1.50% 33% 75% 67% None of the above.
the products delivered the plans and
the PM has knowledge of the product, comply with the plans specifications produced by
A warranty may not be a remedy for inspected it without relying on the and specifications of the the seller match the
375 products delivered unfit when _____ . seller's skill client completed product. A and B None of the above.
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Graphical displays of accumulated cost
and labor hours, plotted as a function of
376 time, are called: Variance reports S curves Trend analysis Earned value reporting Baseline control
Quality control is normally performed by
377 the _____ . QA personnel project team operating personnel project management None of the above.
Situations calling for a matrix organization
include outside pressure for dual focus,
_____ and pressure for high information Pressure for reduced Pressure for shared Pressure for formalized
378 processing capability. Pressure for clear accountability duplication of effort resources communication
The net present value of $110 one year
379 from now at 10% is: $100 $120 $121 $100 less taxes $100 less taxes and interest
The receiver filters messages based on all
380 but the following: Language Distance Culture Knowledge Authority/Reputation
A greater likelihood that
Going from Level 2 to Level 4 in the work Better control of the Lower status reporting something will fall through
381 breakdown structure will result in Less estimating accuracy project costs the cracks None of the above
On November 1, $1000 worth of work on
task A was supposed to have been done
(BCWS); however, the BCWP was $850.
382 Calculate the schedule variance: ($100) $100 ($150) $150 85%
will be reflected in the in-
is minimized through continuous is considered a long term service life of the project
383 The Quality Risk _____ . monitoring. risk. result. B and C All of the above.
The act of conducting or supervising the Communications Communications
384 exchange of information is: Consulting Project Management Management Enhancement None of the above
385 The core function of the project manager is Systems design Client interfacing Quality assurance integration
The future value of an annual income flow
386 of $1000 for 2 years at 10% is: $2,200 $2,280 $2,300 $2,310 None of the above
The initial cost of a product and the are incidental to each provides perceived function are integrally related with
product's operation and maintenance costs increases perceived value when other because initial decreases design costs as value and product social each other because initial
387 _____ . balanced. costs are "sunk" operation periods increase dysfunction costs are "sunk".
All of the following may hinder a person's
ability to transmit/receive a message
388 except: Unfamiliarity with topic Withholding information Assuming Noise Preoccupation
Quality Improvement Programs are
normally associated with which two of the
389 following? Juran and Crosby Juran and Deming Crosby and Deming Deming and the Japanese Crosby and the Japanese
attempts to formalize
considers risk propensity of the decision management's risk works well with decision is considered highly
390 The Utility Theory _____ . maker. considerations. tree analysis. theoretical. All of the above.
The document authorizing functional areas
391 to charge against the project is the: Work authorization form Scope baseline Project charter Management plan Linear responsibility chart
The purpose of a dummy activity in an Identify a task that could be replaced by Take the slack time into Show a task that is not Show a dependency
392 activity-on-arrow diagram is to: another. account. necessarily needed. Denote a milestone. relationship.
When planning, organizing, coordinating, Communicating orally and
and controlling a project an important in writing with all levels of Involving senior
393 human resources skill or ability would be Building multi-disciplinary teams Managing conflict personnel management All are important
person with authority is
394 Which is not a negotiation tactic? Imposing deadlines surprises absent reasoning together all are negotiations tactics
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Which of the following is referred to as cost budgeted for expended funds over which
395 sunk cost: management reserve contingency fund construction under waterthere is no further control forecasted budget over-runs
Postpone the modification
until a separate enhancement
A project manager believes that modifying project is funded after this
the scope of the project may provide project is completed
added value for the customer. The project Call a meeting of the Change the project's according to the original
396 manager should: Change the scope baseline Prepare a variance report configuration control board objectives baseline
As a project is carried out and slack time is
consumed on individual tasks, the slack
397 left over for the remaining tasks is: Insignificant. Reduced. Unchanged. Increased. Doubled.
Group brainstorming encourages all of the
398 following except: Team building Uninhibited verbalization Decision making Analysis of alternatives Convergent thinking
Non-conformance penalties are a form of quality assurance
399 _____. quality incentive risk sharing contract negotiations programs None of the above.
the severity of the how likely the event is to (Cost + Benefit + Business
400 Risk Event Status is defined as _____ . Risk Probability x Amount At Stake. consequences. occur with risk. Risk) / Insurable Risk. B and C
There are hard causes of conflict (e.g.
conflicting schedules) and soft causes.
Soft causes are as important as hard
causes. Soft causes include diversity of
disciplinary expertise, _____, and the
project manager's power of reward and
401 punishment. Performance tradeoffs Ambiguity of roles Administrative procedures Determining earned value
the number of periods
required to bring project
cost back to the original
Which of the following is referred to as the number of periods required to the rate of return on the budget, based on current
402 payback period: recover the initial investment investment performance loan payment schedule None of the above
Which one of the following is not an
403 acquisition method? advertising invitation negotiation purchase all are acquisition methods
At least _____of the cost of quality are the
404 direct responsibility of management. 25% 85% 50% 100% 33%
Speed up a project through parallel Swap one task for Reduce the number of
405 Fast tracking means to: tasks. another. tasks if possible. B and C. None of the above.
Formal written correspondence is Client requests additional
mandated in which of the following Product undergoes casual in-house work not covered under Project manager calls a
406 situations: testing contract meeting B and C only None of the above
useful in determining used with questionnaires continued as an iterative
used to derive a consensus arriving at a probability relating to based on established process until a solution is
407 The Delphi Method is _____ . convergent solution future events. scenarios. reached. All of the above.
Conflictive situations are Conflictive situations are in
The positive value of conflict is in their early stages and their late stages and
underestimated. Properly managed, emotional involvement is Conflict may cause a loss
emotional involvement is
408 conflict is a valuable tool, particularly when A diversion is needed low high of status or position power
settle the invoice with 2
deduct 2% of the invoice incurs a penalty on 10% equal payments; one within
Under the terms of 2/10 net 30, the buyer deduct 10% of the invoice amount for for payment within 10 for payments more than 30 10 days and the other
409 may: payment within 30 days days days late within 30 days None of the above
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Mixing tasks,
specifications, special
Which of the following can result in Using imprecise language (i.e. nearly, instructions and No pattern, structure or Wide variation in the size
410 misinterpretation of the statement of work? approximately) approvals chronological order of tasks or details of work All of the above
risk identified in (Standard Project cost of investment loss + inherent risk at conception
function of planned time/real time successful project Deviation + Expected least cost to restore status altered by standard project
411 Amount at Stake is the _____ . project costs. completions. Costs)/6 quo. deviations.
In communications management, to
assimilate through the mind or senses (as
412 in new ideas) is the process of Understanding Communicating Receiving Decoding Comprehending
In general, the best long-lasting approach
to settling project conflict is the _____
413 approach . Problem solving Compromise Withdrawal Smoothing Forcing
In which of the following cost estimating parametric cost
414 techniques are statistics models used: nonparametric cost estimating estimating life cycle cost estimating bottom-up estimating All of the above.
The _____ specification delineates specific
end use capabilities which can be tested in
415 the acceptance procedure. performance functional technical base line operational
Can be at a different level
of detail (i.e. WBS level) Identifies the contractor's
The contractual statement of work Must be the same as the proposal Does not identify than the proposal organizational structure for
416 (CSOW) statement of work reporting requirements statement of work the project All of the above
technical quality
administration, the quality evaluation methods,
management's quality philosophy, quality evaluation technical quality quality progress reviews
The key ingredient to a successful quality operational quality assurance and methods and functional specifications, and the and the technical quality
417 management program are _____. operational quality control. quality integrators. quality process review. specifications. All of the above.
Develop the project road
418 The key purpose of project control is to: Plan ahead for uncertainties. Generate status reports. Keep the project on track. map. All of the above.
CIP embodies which of the following customer focus and
419 principals? constancy of purpose involvement total involvement teamwork All of the above.
Excessive flexibility in specifying
requirements will _____ the likelihood of
420 time overruns. Reduce. Eliminate. Double Increase Not affect
Listening involves more than hearing Finishes the speaker's
421 sounds. The good listener Repeats some of the things said sentences Writes everything down Nods his head frequently
Project life cycles provide a better means
of measurement of progress and control.
The four phases of a project are Development,
conceptual development, _____, _____, Preliminary planning, detail planning, Implementation, implementation, Execution, reporting, Implementation, termination,
422 and _____. closeout reporting, termination termination finishing post-audit review
Response Planning is the responsibility of
423 the functional areas and considers mitigation. deflection. contingency planning. unforeseen occurrences. All of the above.
The definitive terms of a contract are
written during which of the following
424 contract phases? Contract Phase Post-Award Phase Award Phase Pre-Award Phase Requirement Phase
The sending or conveying of information
425 from one place to another is the process of Networking Transmitting Interacting Promoting Interfacing
Which of the following types of cost are
426 relevant to making financial decisions: sunk cost opportunity cost material cost A and C only B and C only
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Realize that only the "tip
of the iceberg" may be Understand that a project
Concentrate mainly on the end product showing. As a project definition/plan is a dynamic
In preparing a good project definition, rather than costs or benefits. These manager, you must get rather than static tool, and Try to convert objectives
427 experienced project managers will: come later. beneath it. thus subject to change. into quantifiable terms. All of the above
In which of the following is the cost of risk Fixed Price Plus Cost Plus Percentage of
428 hidden by the contractor? Firm Fixed Price Contract Incentive Cost Plus Fixed Price Cost A and B
Management of a certain building was
receiving complaints about slow elevator
service. The solution adopted was to add
mirrors in the lobbies to reduce boredom
while passengers waited. This is an Potential problem
429 example of _____ . Kepner-Tregoe method analysis Decision analysis Creative problem solving None of the above
include chances of loss
and no chances for profit must incur business liability
Pure Risk differs from Business Risks include chances of both profit or loss associated with the must incur personal loss associated with loss of
430 because Pure Risk's _____ . associated with the business. business. with business liability. pure profit. B and C
The actual configuration of a PERT/CPM
network _____ the amount of resources Is the only means of
431 that can be devoted to the project. Increases. Is not affected by Does not require Is heavily dependent upon determining
The following types of costs are relevant to
432 making a financial decision except: opportunity costs direct costs sunk cost unavoidable costs None of the above
The standard types of communication
433 include all but Written Verbal Telepathic Nonverbal None of the above
_____ of the extra costs of the project can
434 often be attributed to a lack of quality. 12% 15% 20% 25% less than 10%
A budget estimate should give the -25 to +75 percent of -30 to +75 percent of -10 to +25 percent of actual
435 manager cost data accurate to within: -5 to +10 percent of actual cost actual cost actual cost cost None of the above
All of the following are categories of a
436 milestone in a schedule except: End date. Contract dates. Key events scheduled. Imposed dates. Task duration.
How much time does the typical project
manager spend communicating (formal
437 and informal)? 40% - 60% 30% - 70% 60% - 80% 75% - 90% 25% - 55 %
In which type of organization is team
438 building likely to be most difficult? Functional Projectized Matrixed Project expediter Project coordinator
The plan was "too loose," Too much communication
Problems can occur in properly defining a Project goals may not be agreeable to thus allowing priorities to Low turnover of project between the client and The project objectives were
439 project because: all parties change personnel project personnel quantified
The cost of a quality program should be
440 budgeted at _____ of the total project. 10-12% 2-3 % 6-8% 3-5% more than 15 %
The review for the specification
completeness is performed during which of
441 the following cycles. Award cycles requirements cycle requisition cycle solicitation cycle contractual cycle
Critical Path when highest risk path that
the accumulated "expected' durations Critical Path adjusted by highest risk path that calculated with "most likely" contributes the most risk
442 The schedule risk is the _____ . which maintain project completion. "high-risk" activity float. maintains quality. duration. toward the project completion.
Screening of risk events for potential risk
443 is known as _____ . problem structuring. risk identification risk quantification risk modeling risk mitigation
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budget cost of work
budget cost of work budget cost of work scheduled divided by actual cost of work scheduled
The Cost Performance Index is computed budget cost of work performed divided performed minus actual performed minus budget budget cost of work divided by budget cost of work
444 as: by actual cost of work performed cost of work performed cost of work scheduled performed performed
Clearly distinguishes one
work package from all Limits the work to be
Typical characteristics of a work package Representation of units of work at a others assigned to a performed to relatively
445 include: level where work is performed single functional group short periods of time All of the above A and B only
Which of the following is not a cost of non-
446 conformance? maintenance and calibration warranty repairs scrap rework All of the above.
Which of the following is not a method of
447 government procurement. Assistance sealed bidding competitive proposals acquisition small purchases
Which of the following would most likely
not be an essential objective of a project Get team members to Identify project problem Obtain individual and group
448 team kick-off meeting Create a project technology master plan know one another areas commitments Identify the project coordinator
You are in a meeting with someone who
just ate a slice of garlic bread. Your are
distracted by his pungent breath. Which of
the following communication barriers Varying Alertness of
449 describe these distractions? Sign Detection Sensory Limitations Selective Perception Perception None of the above
Arbitration is a _____ approach to conflict
450 management in resolving conflict disputes. lose-lose win-win win-lose lose-win closed door
As project manager, you wish to impose a
standard method by which subordinates
calculate project costs. Which level of
communication should be required for this All of the above should be
451 effort? Face-to-face Telephone Written Non-verbal required.
In general, groups will ____ the average
individual problem solver on problems with
452 multiple stages. Perform better than Perform worse than Take less time than Do about as well as
Project manager, project
The scope baseline/project charter is Project manager and Project manager, project office, functional team and Project manager, project
453 prepared by the: Project manager project office office and functional team project sponsor sponsor and customer/user
454 Warranty cost is an example of an _____ . internal failure cost appraisal cost external failure cost customer satisfaction cost All of the above.
Which of the following does not contribute
455 to increased Schedule Risk? labor shortage contractor claims lack of access sponsor scope changes all may increase schedule risk
Which of the following is considered a
456 method of accelerated depreciation: sum-of-the-years digit straight-line double-declining-balance A and C All of the above.
Cost management includes processes that
are required to maintain financial control of
457 projects. These processes may include: economic evaluation cost estimating cost forecasting B and C All of the above.
Accelerating performance Accelerate performance by
458 In crashing a task, you would focus on: As many tasks as possible. Non critical tasks. of tasks on critical path. minimizing cost. A and D.
Inspection processes are considered an effective corrective a necessary control insults to production line
459 _____. an investment in the future process process employees None of the above.
an indicator of project
Standard deviation of project completion is a relationship of the uncertainty of end date target a function of critical path,
460 _____ . critical path activities. confidence leveling and project costs. A and B All of the above.
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The project team form of organization
confers both advantages and Loss of developed
disadvantages. Disadvantages of the Conflict in authority between project Dual allegiance on part of Complex prioritization ofprocedures on project
461 project form include: manager and functional managers team members resources dissolution All of the above
Which of the following contract types has Cost plus incentive fee
462 the highest risk to the contractor: Firm fixed price (FFP) Time and material (T&M) Cost plus fixed fee (CPFF) (CPIF) A and B only
Develop a structured
Work authorization forms are needed in Authorize line organizations to charge methodology for release of
463 order to: against the project Establish an audit trail funds All of the above A and C only
Your client, with which you have good
relations, wants you to provide him with
office supplies. This task is not supported
under your contract. You respond to your
client's informal request using which
464 medium? Speech Written Oral A and C Form letter
A project manager wants to transmit a
complex message to several subordinates.
What is the best medium by which the
465 manager can get his message across? Oral Written Nonverbal A and B only A, B, and C.
A technique that can be used to measure
the total income of a project compared to
the total moneys expended at any period discounted cash flow
466 of time is: return on investment (ROI) net present value (NPV) (DCF) B and C All of the above.
risks and opportunities contingency requirements
Range estimating in determining cost risk ranked in order of bottom for expected level of probability of cost overrun
467 probabilities requires _____ . an amount of financial exposure. line importance confidence occurrences All of the above.
Satisfaction of the functional requirements
468 of a product is called _____ . usability reliability maintainability producibility All of the above.
The project charter is a document
designed to tell _____ exactly what the Anyone associated with the
469 project entails. The project manager The project office The project team The project sponsor project
Which of the following control types has Cost plus incentive fee
470 the highest risk to the owner: Firm fixed price (FFP) Time and material (T&M) Cost plus fixed fee (CPFF) (CPIF) A and B only
Theory Y managers view Theory X managers tend to
Which of the following statements is in subordinates as being be autocratic whereas
agreement with McGregor's concepts Theory X managers view subordinates imaginative, creative, and Theory Y managers are
concerning Theory X and Theory Y as being lazy, irresponsible, and willing to accept more likely to delegate
471 managers? resistant to change responsibility responsibility A and B. All of the above
Ensuring that all work is both authorized
and funded by contractual documentation
472 is the responsibility of: The project manager The functional manager The project sponsor The client All of the above
Forecasting human resource requirements
necessitates making predictions about
both the supply and demand of human
resources. Which of the following is not a
method used to forecast the demand for
473 human resources? Delphi Method Regression Analysis PERT Charts Staffing Tables Time Series Analysis
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Free float is the amount of time that an
activity may be delayed with out affecting Late start of the
474 the _____. Early start of the succeeding activities. succeeding activities. Project finish. Cost of the project. None of the above.
should be ignored, since
Risks that cannot be identified or should be deflected to the contracting should be handled via should be ignored, since they are not covered in the
475 evaluated _____ . officer. contingency allowances. they cannot be identified. Risk Assessment. C and D
sampling, design
specifications, QA considerations,
prevention, appraisal, internal failures, programs, QC programs, Staffing, Training, reviews, manufacturing
The five major cost categories of quality external failures, and equipment parts rejected and parts equipment and rejected considerations, training and
476 are _____ . (measurement and test). returned goods rework. None of the above
477 The process of interpreting a message is: Decoding Receiving Encoding Feedback A and C
Which of the following is a formal invitation
that requests a formal response that
describes the method of work and Request for proposal
478 associated compensation. Request for quotation (RFQ) (RFP) Request for bids (RFB) Invitation for bids (IFB) Letter of intent (LOI)
A grouping of projects,
similar in nature, which
support a product or
A grouping of related activities which The first major product line and have no
479 A program can best be described as: last two years or more subdivision of a project definable end point A product line Another name for a project
480 Cost of quality includes: Appraisal cost detection cost prevention cost maintenance cost A, B, and C only
Flextime and compressed workweeks are Fatigue is a disadvantage
two popular alternative work schedules Both flextime and Both flextime and of compressed workweek
used by employers to improve the quality compressed workweek compressed workweek schedules because
of work life of their employers. Which of Flextime schedules alter the employee's schedules make schedules can complicate employees must work Under flextime schedules, the
the following statements concerning these working hours but not the number of scheduling more complex compliance with overtime longer than the traditional working hours are established
481 alternative work schedules is not true? hours worked each day for the employer regulations eight hour work day by the employer
The formalization of management's
482 attitude toward risk is called _____ . Decision Theory. Utility Theory. Decision Tree Analysis. Sensitivity Analysis. Probability Analysis.
The range of time allowed for an activity to Float time (LS - ES, or LF Critical time (when ES =
483 be completed in is the _____. Planned time (Duration). - EF). LS, or EF = LF). Scheduled time (LF - ES). Event.
the supplier is held liable
When items to be purchased for a project the supplier is held liable the supplier is held liable for that the item meets the
are specified by performance for the operation of the for the maintenance of the design, dimensions, and
484 characteristics: paperwork is greatly reduced item item tolerance specifications. B and D only
You have assembled your thoughts into a
message. As you pass this information to
a second party, you are giving this person
485 your: Input Output Data Feedback A and C
Establishing functions
Developing schedule under the project manager Disaster planning and
486 Deflection involves the transfer of risk by: Contracting out to another party alternative. to handle risk events. responses. None of the above.
Can help provide new and
Filling vacant positions by recruiting within Is exempt from equal employment Is less expensive than innovative ideas to the Is more time consuming
487 the organization opportunity laws recruiting externally organization than recruiting externally A and B
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The accounting head asks an assistant to
cut the payroll checks today. The head
later arrives to sign the checks, only to find
that the assistant shredded (cut) the blank
check forms. Which phrase best describes Faulty perception of
488 this lack of communication. Bypass instruction reality Bad attitude of listener Lazy listening Emotionalism
the measurement system is
Which of the following are among Phil the performance of standard is zero do everything right the constantly improve each the cost of
489 Crosby's "absolutes of quality'. defects first time, each time product and each service nonconformance A and D only
Which of the following impacts the critical Reduce the free float of Executing a backward
490 path? Changing the task duration. an activity. pass A or B None of the above.
A(n) _____ is defined as a specified
accomplishment in a particular instant in
time which does not consume time or Event constrained within
491 resources. Activity Event. Correlation Constant planned effort.
According to labor law, which of the Forbidding unions from
following management actions are Forbidding employees from distributing Implementing previously soliciting workers during Circulating anti-union
492 prohibited during a union organizing drive? union literature in working areas scheduled pay raises working hours petitions All of the above
All of the following statements define the Controls irrelevant Resolves strong
493 role of a meeting chairperson except: Initiates and concludes discussion discussion disagreements Produces meeting agenda Consolidates agreements.
reflect measurements on a
quality data for which the continuous scale of a indicate management's
products or services is characteristic of the understanding of the
494 Attributes quality data are: quantitative or qualitative data designed and built. product or service concept of variability A and B only
Lessons learned are most often based Predict trends, highlight
upon project historical records. Lessons See how others have problems and identify
495 learned can be used to: See what mistakes others have made solved problems alternatives All of the above A and B only
Risk mitigation includes all but which of Developing system (policies, Obtaining insurance performing contingent developing planning
496 the following: procedures, responsibilities) against loss planning alternatives identification of project risks.
Rephrase unclear ideas
All the techniques described below can be Summarize discussion Encourage pursuit of presented by group
497 used to keep a meeting focused except: Recall agenda items/purpose of meeting periodically interesting new ideas members All are acceptable techniques
Approval to proceed is normally made at
the end of the _____ phase of a typical
498 project. conceptual development implementation execution close-out
requires a supervisor and
is a method used to evaluate personnel a subordinate to jointly should be the responsibility should always involve the
by objectively comparing them to establish performance of the organization's establishment of objectives
499 Management by Objectives (MBO) common performance standards objectives personnel department that are quantifiable B and D
is the probability of each is the cumulative effect of
risk event minus the sum uncertain occurrences
should not be calculated for small of the consequences of which will adversely affect cannot be quantified for
500 Project Risk _____ . projects. potential risk events. project objectives. first time projects. B or D
Smoothes out resource Smooths out resource Attempts to reduce
Allocates resources to activities to find requirements by requirements by resource requirements
shortest schedule within fixed resource rescheduling activities substituting activities with within a constraint on
501 Resource leveling _____. limits. within their float time. unassigned resources. project duration B or D
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reflect measurements on a
quality data for which the continuous scale of a Indicate management's
product or service is characteristic of the understanding of the
502 Variables quality data are: quantitative or qualitative data designed and built produce or service. concept of variability B and C only
Five people are involved on a project that
requires significant communication
between all project participants. How many
lines of communication exist on this
503 project? 5 6 8 10 9
a coordinated a group of activities an undertaking with a
an integrated approach to managing undertaking of directed by a project defined starting point and
504 A project may be defined as _____ projects interrelated activities. manger over a life cycle defined objectives All of the above.
Quality control charts show a control limits based on control limits based on six
characteristic of the product or service three standard deviations standard deviations in each
505 against: the specification limits customer requirements in each direction direction A and D only
The performance review interview is a vital
component of any personnel evaluation
system. Which of the following is not a Discusses the Discusses the employee's Focuses on a limited number
characteristic of an effective personnel Performed by a supervisor who has employee's future undesirable personality Completed during a single, of topics so that each topic
506 evaluation interview? adequately prepared for the interview performance goals traits uninterrupted block of time can be discussed in detail
Releasing resources
Which may be employed to shorten a earlier from tasks which
schedule without changing the scope of were scheduled with a late
507 the task? Fast tracking. Crashing start. Alter to task priorities. A or B
"Fast-tracked" projects awarded and
begun before all planning and risk be in a higher risk not be compatible with
assessment information is complete and be completed in reduced overall time category than other project risk and
508 available may _____ . than other projects. projects. assessment A and B All of the above.
is expensive, ineffective
the best proven method to ensure approach to quality can still leave some
509 100 % inspection of output is: quality management can never be, justified defects undetected B and D only
A summary WBS is usually developed in
510 the Conceptual phase implementation phase planning phase close-out phase All of the above phases
Management by objectives assumes that is receptive to an unstructured does not require close possesses a self-fulfillment
511 the team environment. supervision philosophy all of the above A and C
Achieving effective upward
communications in an organization
requires that the sender consider which of
512 the following: entropy position the medium A and B. All of the above.
Configuration (baseline) control monitors
513 performance against the scope baseline original schedule original budget All of the above. None of the above.
Japanese resource management models non-specialized career frequent changes on team
514 exhibit. a cooperative spirit of goal settings paths assignments A and B. All of the above.
is an activity of appraising
is an activity devoted to the cost and technical
is the concept of including all costs optimizing performance of a is a process of predicting
515 Life Cycle Costing: within the total life of a project. cost/performance completed project. the life of a project. None of the above.
risk identification must be
the degree of greatest uncertainty directly aligned with the it is merely advanced
Risk management requires an occurs in the Conceptual Phase of the Work Breakdown preparation for possible it does not imply complete
516 understanding that _____ . Life Cycle. Structure. adverse future events. control of events All of the above.
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The centerline of a standard "Shewhart' the nominal dimension the nominal dimension the true process average or the process sample average
517 control chart represents: the process target specified by the customer specified by the designer mean or mean
determining which tasks
subtracting the end date of task one have the least amount of totaling the time for all determining the shortest Determining which tasks have
518 The critical path is calculated by from the start date of task two. total slack. activities. path through the network. the most slack
defer the decision on type of approach be interpreted as passive tend to emphasize the task be frequently utilized by a
519 Delegation may to be used. and uncaring over the people involved. project manager. All of the above.
Final risk quantification considers total risk translates the impacts into economic concentrates on schedule may not consider safety
520 impacts and _____ . terms for analysis. impacts and environmental impacts A and B A and C
incentive fees paid to funds used to offset poor accounts to allocate and
allowances to account for price changes managers for good cost or schedule maintain funds for
521 Managerial Reserves are: that can occur over the life of a project. performance. estimates. contingency programs All of the above.
Become more efficient and effective in Provide guidance in
Project management provides accomplishing goals that cannot be Manage high risk Provide clients with accomplishing repetitive
522 organizations with a methodology to: handled well by the traditional structure repetitive work multiple points of contact activities All of the above
the responsibility of the the responsibility of the the responsibility of
523 Random cause or system variation is: generally present in every process inspection of the process workers of the process management A and D only
The most frequently used construct in
524 Precedent Diagramming Method is: Start to Start. Finish to Finish. Start to Finish. Finish to Start. Dummy activity.
The person sending a message is NOT receiver's evaluative and receiver's attitude and
525 influenced by which of the following sender's credibility receiver's assumptions tendency needs sender's knowledge
A common mistake in communications is underestimate the underestimate the overestimate the
526 to _____ of the receiver. overestimate the knowledge knowledge intelligence intelligence None of the above.
allowing employees to
A key to successful Management by insuring that employees have clearly involving employees in permitting employees to perform their own
527 Objectives (MBO) is defined objectives decision meetings set their own objectives evaluations A or C.
costs invested in expended costs over which expended costs over which
528 Sunk costs are: future costs held in reserve. commodities. we have no control. we have no more control tax credits
The degree to which a company accepts
and utilizes project management is often
dependent upon the _____ and _____ of Type of industry, Quality requirements,
529 the project. Competition, dollar value manpower requirements Size, nature manpower requirement Type of industry, risk
The specification for a particular part is 10"
+ or - 0.015". The standard associated
process produces parts with a means of
10" and standard deviation of 0.002'. The
530 process capability index is: 0.002 1.0 2.5 7.5 None of the above
The early finish date is
Which of the following is indicative of The late start date is earlier than the The critical path supports equal to the late finish When leads are employed
531 negative float? early start date. the imposed end date. date. in the schedule. The project is sinking.
Line of balance charts are used most
532 frequently in: Engineering Marketing Manufacturing Accounting Contracts and procurement
Project tradeoffs are usually made by Risk, quality, and Cost, quality, and technical
533 comparing _____ and constraints. Time, cost, and quality Time, risk, and quality manpower availability performance Cost, quality, and risk
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Standard "Shewhart" control charts
assume that the distribution of sample
534 means is: uniform normal discrete symmetrical B and D only
The type of power most infrequently used
535 by the PM is formal authority reward power referent power expert power penalty
Which of the following is NOT a
536 characteristic of message filtering? semantics media ethics organizational status reputation
Feasibility studies evaluate alternatives in
537 terms of Cost-effectiveness Ease of performance Risk Safety All or part of A through D
the rate of return on an
investment when we take
the value to us today of future cash account of cash inflows the current estimates of the dollars worth of work
538 Present value measures flows. and outflows our project budget accomplished as of today All of the above.
The Project Manager has the responsibility
of knowing what kind of message to send
because his _____ may avoid
539 communications barriers. business interfaces output technical experience priorities training methods
The ability to reduce risk is _____ to how
far you have progressed through the the responsibility of the risk is directly proportional to the
540 project life cycle. inversely proportional directly proportional not related executive amount at stake.
The risk of accepting a lot of poor quality,
541 in acceptance sampling, is referred to as: buyer's risk consumer's risk producer's risk type I error B and D only
Which influence reflects an informal
542 organization? formal authority reward power referent power expert power penalty
A life cycle project manager tends to have stronger administrative stronger technical skills stronger human resource
543 the following characteristics: balanced training skills than technical skills than administrative skills skills None of the above.
In acceptance sampling, if the sample size
is kept the same but the acceptance
number is increased, which of the vendor's risk will producer's risk will consumer's risk will
544 following will be true: buyer's risk will decrease decrease decrease increase C and D only
545 Risks include the following types: Business risk pure risk Insurable risk A and B All of the above.
being an effective
546 Traits of a participative manager include: being accessible delegator holding social gatherings All of the above. A and C
Acceptance sampling
plans are never effective at Acceptance sampling plans
rejecting nonconforming do not directly control the
Acceptance sampling plans are Acceptance sampling units as 100 percent quality of a series of lots; Acceptance sampling plans
beneficial when the cost of inspection is plans are necessary inspection, even when the they instead specify the are not very effective for
All of the following statements about high and the resulting loss of passing when destructive inspection process is very risk of accepting lots of inspecting small lots of
547 acceptance sampling are true except: nonconforming units is not great. inspections are required. tedious. given quality. custom-made products.
All of the above are possible,
Interfacing with the customer after project based upon the size and
548 go-ahead is the responsibility of: Project sponsor Project team Project manager Functional manager complexity of the project
calculating the individual
using the WBS to do bottom up defining the perimeters of estimates of work using a statistical model to
549 Parametric cost estimating involves estimates the life-cycle packages estimate costs A and C
who is going to be held
550 Risk exposure refers to _____ . the amount at stake. what might happen. the likelihood of something accountable All of the above.
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is used when resolution is
The compromise conflict resolution is necessary when both participants results in both sides more important than
551 technique must win. losing relationships B and C All of the above.
the project manager will
future group most likely have to utilize a
When a majority of team members must some team members may become effectiveness may conflict resolution
552 agree before a decision is reached _____. alienated become damaged. the PM may lose credibility technique All of the above.
You are managing an internal project See the sponsor after you
where a vice president from the user group have evaluated Inform your senior
is acting as the sponsor. You have just alternatives, management of the problem
been informed by your team that the recommendations, and and tell them that you will get
critical path has slipped by three weeks. Immediately inform the sponsor and ask Do nothing until the performed an impact Look for someone to blame back to them after you
553 You should: for advice slippage occurs analysis before you see the sponsor assessed the situation
A quality control manager decides to
increase his daily sample size from three not determinable from
554 to six. The size of the control band will: increase decrease remain unchanged given data None of the above.
consensus on project involvement in developing
555 Obtaining team commitment depends on: clear and interesting job assignments goals task objectives All of the above. B and C
reducing uncertainty on identifying all possible risk monitoring status and
556 Risk mitigation is the process of _____ . transferring risk to another party. the project events making adjustments All of the above.
The low levels of the work
breakdown structure are
Marketing is unsure of known with certainty for
what the customer the next three to six
actually wants and months, but the remaining
The "rolling wave" or "moving window" The baseline is frozen for the duration of reserves the right to tasks are based upon the
concept is used most frequently on the project and no scope changes are make major scope results of the first three to Networking techniques are
557 projects where: permitted changes six months of work not appropriate All of the above
The Cost Performance Index (CPI) performance over a
558 measures total costs period of time costs at a point of time variable costs All of the above.
control charts are used to
detemine acceptance
limits when no limits are
stipulated by the product
specification; otherwise, all data points outside the
one should use the limits control chart limits are
All of the following statements about Control charts can be used to establish dictated by the variations explained by
559 control charts are true except: as well as maintain process control specification. assignable causes. A and B. B and C
As a control tool, the bar chart (Gantt) depicting actual versus showing the outer
560 methods is most beneficial for: rearranging conflicting tasks planned tasks dependencies of tasks A and C. A and D
561 Cost forecasting calculations include: EAC = ACWP + (BAC - BCWP) EAC = BAC/CPI EAC = ACWP + (BAC/CPI) All of the above. A and B
Whether the organization
The appointment or selection of a project is project or non-project- The profitability of the
562 sponsor is often based upon: The strategic importance of the project Who the customer is driven project All of the above
team members are more likely to be functional managers no
assigned to the project office in a strong strong matrix is more the balance of power has longer has control over the
563 The strong matrix versus a weak matrix. matrix difficult to manage. shifted away from the PM. technical processes. All of the above.
When all members must unanimously decisions are reached future decision making
564 agree before a decision is reached all members become committed slowly integrity is developed ability is enhanced All of the above.
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A team may not be fully functional until feels personal depends on the team
565 each member seeks consensus in decision making acceptance leader for direction A and B. All of the above.
Quality management deals with all of the conformance to satisfying the needs of making products more
566 following except: requirements/specifications the customer desirable and luxurious A and C. B and C
A program requires at A project is a one-shot
The difference between a project and a A program is made up of multiple least three times longer deal while a program is on-
567 program is that: projects to plan than a project going A and C B and C
The functional organization is effective
with a mature product or single product
568 line. true false
The most common non-behavioral reason
for projects being completed behind Selecting the wrong person as the Selecting the wrong Accepting a high-risk
569 schedule and over budget is: project manager person as the sponsor project Ill-defined requirements All of the above
You have summarized the project and note
that 28,000 hours have been scheduled,
25,000 hours have been earned and
26,000 hours paid. The correct conclusion The project is operating at a favorable the project is spending the project is behind the project is ahead of
570 is: cost efficiency ratio. more than planned schedule schedule B and C
Considering alternate suppliers is a form of
571 _____. Value engineering. Risk Analysis Contract Management Project integration All of the above.
The project manager is
The project manager must provide cost Oversimplification assigned after the project
The scope of a project can be expected to estimates without having a design (underestimating) of the is defined, and the cost A clear objective is not All of the above are possible
572 change if: concept nature of the work occurs and schedule are approved provided based upon the situation
Which of the following organizations has
573 the best technical project control? matrix functional projectized B and C A and B
cause inner tension
Clearly defined group goals are important within team members encourage member
574 because they _____. motivate team behavior until they are met interaction All of the above. A and C
The estimated cost to complete (ETC) is the forecasted and final (ACWP-BCWP)/BCWP *
575 _____. BCWP/ACWP cost - cost to date 100 Total estimate - ACWP None of the above.
Within time, cost and Within time, cost,
The most common definition of project technical performance performance and accepted
576 success is: Within time Within time and cost requirements by the customer/user None of the above
Which of the following results are Win/Win
577 conflict resolution? compromising forcing problem solving smoothly withdraw
During the planning phase of a project, you
realize that more than one functional
department possesses the skill and Let the affected line
technical know-how to perform a given Make the decision, document it in the groups decide among
task. The best way for the project manager linear responsibility chart, and distribute themselves who will Ask the executive sponsor Allow each line group to
578 to handle this would be to: the chart to all departments. perform the work to make the decision perform part of the task All of the above
The ability to achieve cost savings is the estimated costs to
579 inversely proportional to _____. the earned value achieved to date complete empowerment to the P.M. productivity None of the above.
the satisfaction of understanding the the individual's professional
580 The most effective team motivator is: the visibility of the team's contribution meeting a challenge importance of the project challenge All of the above.
Which of the following is based on an
individual identification with a more
581 powerful person. expert power reward power referent power A and B. A and C
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assuming that because a
One of the most common pitfalls in nor considering the message is sent, it has
582 effective communication is: not selecting the correct medium position of the receiver been received All of the above. A and B
583 The core function of the PM is client interfacing project integration quality assurance personal administration All of the above.
Value engineering/Analysis is the provide the required
systematic use of techniques which does establishing values for required functions at the lowest identifies the required seeks to trade performance
584 not include _____. functions overall cost. function of an item for cost None of the above.
You have been assigned as a project
leader and must first review the statement
of work provided by the customer. Which Customer-furnished Long-lead procurement Customer-imposed Other subcontractor interface
585 of the following is most often overlooked? Data item deliverables equipment and facilities items milestones requirements
Project team building is most difficult in strong matrix
586 which type of environment? weak matrix organization organization projectized organization functional organization expediter organization
The role of the _____ can be invaluable in
587 problem solving. recognition seeker devils advocate dominator topic jumper A or C
Which of the following are types of status document, variance, trend and cost, trend, schedule and cost, schedule, technical analysis, cost, performance
588 reports? exception acquisition performance and schedule All of the above.
Continually measuring and monitoring the
actual cost versus the budget is done to
589 _____. analyze the reasons for variances establish the variances identify the problems All of the above. None of the above.
Using "I" or "My' instead of "most people"
590 or "our group" ______ message credibility. decreases increases has no effect on distorts A and B
Which of the following can be tracked
591 using the WBS? time cost performance scope None of the above.
they provide MIS with an
Cost and schedule data are usually optimized project cash flow can affect integrated system to they control escalation they account for omissions they predict future
592 integrated because: financial requirements produce reports allowances in the definitive estimate performance
In which of the following organization(s)
does the Functional Manager have the
593 LEAST authority? coordinator weak matrix strong matrix functional expediter
When a project incorporates an
Organizational Breakdown Structure
594 (OBS), it is integrated with the WBS at the task level of effort sub-task project work package
An effective Project Manager does not
share project _____ with the team
595 members. Vision responsibility solution to problems accountability status
Parametric estimates are based on Physical characteristics The WBS and similar Project objectives and Precise measurements and
596 variables such as: Detailed planning and cost restraints. and historical data. projects. manpower allocations. multiple inputs.
The time necessary to complete a project
597 is called the _______ of a project. Implementation Time Life Cycle Operation Time Critical Path Completion Phase
Selection of appropriate
The Communications Management Plan media to meet specific
598 should contain the following: Communications policy Communications media Reporting channels needs All of the above
The Cost Performance Index (CPI) cost of work performed vs planned work performed vs cost work performed vs planned direct costs vs indirect
599 measures: costs. of work performed. work. costs. floating costs vs. sunk costs.
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The extent of project management
techniques to be used on a project are
determined mainly by the _____ and quality requirements,
600 _____ of the project. budget, schedule schedule size, type of industry nature, size project manager, sponsor
Which theory(s) prescribes a form of
601 participative management? theory X theory Y theory Z A or B B or C
Most project management leadership
theories focus on all of the following Personal characteristics of the project Personal traits of the Behavioral styles of the Usefulness of authority and
602 except: manager The situation at hand subordinates project manager power in leadership
direct cost, indirect cost, contract terms, scope and
603 Project trade-offs vary between risk, cost and schedule. and resource availability quality, schedule and time cost, quality and schedule budget
The following individuals are responsible
for determining the content of the Director of
604 Communications Management Plan. Project Sponsor Task Manager(s) Communications Project Manager
When comparing the cost of competing
projects, which of the following is typically
605 NOT considered? Opportunity costs. Direct costs. Sunk costs. Indirect costs. Burden rates.
Input into the Communications
Management Plan includes the following
606 information from the stakeholder analysis: Information needs Information content Frequency of distribution Method of distribution All of the above
The computation for Cost Performance
607 Index is: BCWP/ACWP BCWP-ACWP BCWP-BCWS ACWP/BCWP ACWP-BCWS
We assign human and non-human
resources in the _____ phase of the
608 budget. conceptual planning development implementation close-out
Which of the following can the project
manager use as a means of measuring Sponsor-approved salary
609 project team effectiveness? Absenteeism increases Efficiency of the team Turnover of personnel Grievances
Project alternatives are examined during
610 the _____ phase of the project conceptual finish development implementation A and C
Project leadership requires that the project
manager pay attention simultaneously to Tasks to be performed and needs of the Quantity and quality of Efficiency and Time, cost and
611 the: team the work to be performed effectiveness of the team performance deliverables All of the above
A project manager believes that the best
way to manage is to form a good,
harmonious working relationship with the
team, and high performance will follow.
The project manager could be defined as a
612 _____ manager. 1,9 9,1 1,1 9,9 5,5
Which of the following are included in the
Acquisition phase(s) of the project life development and planning and
613 cycle. concept and development planning execution and phase-out implementation concept and planning
Budgetary estimates are the output of the
614 _____ phase(s) of the project. conceptual development implementation finish All of the above.
The capacity to get an individual or group
615 to perform a given task is described as: Authority Power Influence Leadership Motivation
Orientation and Opportunities for dialogue and
616 A team that is just forming needs: An organization chart Alternatives and choices Structure and specificity organization conflict resolution
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A B C D E F G H
subdivides the project provides the project
into manageable sponsor with a time-phase
617 A work breakdown structure: assures all work is identified. segments. task summary. both A and B. All of the above.
For effective communication, the message
618 should be oriented to the _____. Initiator Receiver Media Management style Corporate culture
A basis for future decisions about a A baseline to accomplish A baseline to evaluate
619 The scope statement provides project. verification measures. potential scope changes. All of the above B and C only
A Work Berakdown Structure is most Scheduling the start of Developing a cost Determining potential
620 useful for: Identifying individual tasks for a project. tasks. estimate. delays. A and C.
621 Communication plays a major role in: Planning Organizing Controlling Directing All of the above
The LEAST effective form of
622 communication for complex situations is: verbal - face to face written formal informal A and C
The most common form of organizational Downward to
623 communication is Upward to management subordinates Horizontal to peers Horizontal to customers All of the above
The most common form of project Downward to Lateral to the team and Diagonally to the client's
624 communication is: Upward to executive sponsor subordinates line organizations Lateral to customers senior management
The primary source document for
establishing the content of the Project The ASTM Project The summary work
625 Status Report is: The project charter The Project Plan Document Guide breakdown structure
A Project Status Report would include all Changes to scope. cost Narrative explanation of Personnel problems on the
626 of the following except: Cost and schedule reports or schedule variances project Upcoming activities
The project is over The project will be overrun
A negative cost variance and positive The project is under budget and ahead budget and behind The project is over budget but ahead of schedule at
627 schedule variance means: of schedule schedule and ahead of schedule completion
Records Archive, Closure
The following reports are normally Report, lessons learned Records Archive, Closure Communications
developed during the project closure Communications Management Plan and & Formal Acceptance Report, & Specifications Management Plan and
628 phase? Lessons Learned Report Document Closure report None of the above
Which of the following tools and
techniques can be used to collect Document and
629 information for the project closure reports? Customer Surveys Brainstorming Performance Analysis Lessons Learned All of the above
A project manager who, in a deference of
opinion with the project controls engineer
on how costs are to be reported, dictates
the format of the cost report may be said
630 to have a conflict management style. Withdrawing Forcing Confrontational Authoritarian Combative
His decisions will
promote high satisfaction His decisions will require
631 Using the situation the the Special window: Productivity will increase among his team less time All of the above A and C only
Using the situation stated in the Special
window, which WBS element is behind
632 schedule but under budget? Element P Element Q Element R Element S None of the above.
Using the situation stated in the Special
window, which WBS element has a
633 favorable cost variance of $150? Element P Element Q Element R Element S None of the above.
43/99
A B C D E F G H
Using the situation stated in the Special
window, the cost performance index (CPI)
634 for WBS Element R is: 0.875 1.14 0.952 0.833 1.20
Using the situation stated in the Special
window, the schedule performance index
635 (SPI) for WBS Element P is: 1.10 0.90 0.956 1.15 0.869
Using the situation stated in the Special
window, WBS Element Q is _____ budget
636 by _____ percent. Over, 16.66 Under, 16.66 Over, 10.0 Under, 10.0 None of the above.
Using the situation stated in the Special
window, a comparison of the cost
schedule of August as compared to July
shows that the magnitude ($ value) of the
variance has _____ and the percentage
637 change has _____. Become worse, become worse Become worse, improved Improved, increased Improved, become worse None of the above are correct
Using the situation stated in the Special
window, the total price variance of direct
638 material is: $80,245 -$4236 -$3479 $0.69 $83,994
Using the situation stated in the Special
639 window, the labor rate cost variance is: $66,927 $68,329 $386 -$0.22 $18.36
Using the situation stated in the Special
window, what is the total fixed costs for
640 manufacturing the widgets? $3,000 $27,000 $27,270 $1,335 $1,000
Using the figure in the Special window,
641 The critical path is: A-B-G C-G C-D E-F A-B-G and C-D
Using the figure in the Special window, By
how many weeks can activity "F" slip
without extending the end date of the
642 project? 0 1 2 3 4
Using the data shown in the Special
window, Activities P, Q, and T are critical
path activities. In order to shorten the time
duration of the project, which activity
643 should be "crashed" first? P Q R S T
Using the possible profit and loss
outcomes shown in the Special window,
644 find the expected profit (loss) ($1000) $1000 $2000 $1200 None of the above
Using the figure in the Special window,
645 The Critical path is _____ weeks. 21 22 23 24 25
Using the possible loss outcomes shown
in the Special window, find the expected
646 (loss) $0 ($1300) ($2000) ($ 3000) None of the above
Using the diagram in the Special window,
what is the probability that Alternative I will
647 be adopted and completed below budget: 1.4 0.8 0.2 0.12 None of the above
Using the figure in the Special window,
Activity "L" has an early start time of _____
weeks and an early finish time of _____
648 weeks. 11, 13 12, 14 13, 15 14, 16 15, 17
Using the figure in the Special Window,
what is the probability of success for
649 Project B? 0.30 0.20 0.35 0.15 0.12
44/99
A B C D E F G H
Using the figure in the Special window,
Activity "D" has a latest start time of _____
weeks and a latest finish time of _____
650 weeks. 2, 10 4, 12 6, 14 7, 15 9, 17
Using the figure in the Special window,
The slacktime in Activity "G" is _____
651 weeks. 2 3 4 5 7
Using the WBS in the Special window, an
652 instance of a work package is: Build house Excavate Prepare Foundation B and C None of the above
Using the problem stated in the Special
window, Calculate the expected value of
duration (in days) using the PERT concept
653 of the expected duration of a task 8.0 8.8 9.1 9.7 10.5
Using the problem stated in the Special
window, Calculate the deviation of duration
for the task, using the PERT concept of
654 standard deviation of task duration. 0.5 1.0 1.8 2.2 2.8
Using the situation stated in the Special
window, what is the total variable costs for
655 producing one widget? $1,020 $1,010 $1,015 $20.00 None of the above.
Using the situation stated in the Special
window, what is the total price variance for
656 direct material? $140.00 $736.00 $0.02 -$350.00 $5850.00
Using the situation stated in the Special
window, what is the labor rate cost
657 variance? $5500.00 $1500.00 -$100.00 -$0.10 $5600.00
Using the situation stated in the Special
window, what is net present value of an
annual income flow of $1600 at 14% over
658 the next three years? $3713.60 $0.68 $1080.00 $476.19 $2.32
Using the situation stated in the Special
window, what is present value of $1000 at
659 12% at the end of 5 years? $3605.00 $0.57 $567.00 $892.86 $3.61
Using the situation stated in the Special
window, what is the cost variance for Case
660 #9? -$1000 1000 -2000 2000 0
Using the situation stated in the Special
window, what is the schedule variance for
661 Case #8? 1000 2000 -1000 -2000 0
Using the table in the Special window,
662 Which task is completed? dig hole remove debris survey set forms place concrete
Using the situation stated in the Special
window, what is the cost performance
663 index for Case #9? 1.10 1.91 0.83 1.20 None of the above
Using the WBS shown in the Special
664 window, a typical work package would be: Software development Systems design Coding A, B, and C None of the above.
Which of the statements regarding benefit-
cost analysis in the Special window are
665 true? 1 and 2 2 and 3 1 and 3 1, 2 and 3 None of the above.
45/99
A B C D E F G H
Using the cumulative cost curve in the total budgeted costs for
666 special window, height B represents actual cost to date the project planned cost for month 6 cost variance earned value
Using the situation stated in the Special
window, a comparison of the cost variance
of August as compared to July shows that
the magnitude ($ value) of the variance
has _____ and the percentage change has
667 _____. Become worse, become worse Become worse, improved Improved, increased Improved, become worse None of the above are correct
Using the situation shown in the Special
window and assuming continues efficiency
for work-in-progress and fixed price
contract for task four. The estimate at
668 completion is: $19K $21K $26K $29K indeterminate
Using the scenario in the special window,
the project manager appears to be a
669 _____ manager. 1, 9 9, 1 1, 1 9, 9 5, 5
Using the scenario in the special window, will probably spend the weekend Won't ask for the report Has a preference for Has chosen an Is experiencing
670 the project manager: reviewing the data. again. written communication. inappropriate medium. communication overload.
In which of the following scope
management processes are subject matter
671 experts used? Initiation Scope planning Scope Definition Scope change control Scope verification
The work breakdown structure (WBS) is
first developed in which scope
672 management process? Initiation Scope planning Scope change control Scope Definition Scope verification
The project charter is prepared in which
673 scope management process? Initiation Scope planning Scope Definition Scope change control Scope verification
In which of the following scope
management processes is the scope
674 management plan prepared? Initiation Scope planning Scope Definition Scope change control Scope verification
Which of the following is not a scope
675 management process? Initiation Scope planning Scope Definition Scope change control Scope verification
The initial document that formally
recognizes the existence of a project is the
676 _____ . Scope baseline Management plan Project charter Configuration control report None of the above
Which of the following are included as part
677 of a scope statement? Project justification Project deliverables Project objectives All of the above B and C
Configuration
Project life cycles are very useful for Objective setting, management, weekly
678 _____ and _____ . Configuration management, termination information gathering Standardization, control status updates Approval, termination
Clearly distinguish one
work package from all Limit the work to be
Represent units of work at a level where others assigned to a performed to relatively
679 Work packages are used to: work is performed. single functional group. short periods of time. All of the above. A and B only
"Hard logic" in the preparation of a network
680 refers to: Discretionay dependencies External depenencies Mandatory dependencies All of the above A abd B only
The erection of foundation formwork
before the placement of foundation
concrete would be an example of a _____
681 dependency. Discretionary Mandatory External Soft logic Subcontracted
Sources for data on activity durations and Commercial techniques Past project team
resource requirements can be gathered (standard practices, rules members knowledge
682 from which of the following: Past project records (historical data) of thumb) (experience, oldtimers) All of the above A and C only
46/99
A B C D E F G H
Which of the following can affect network
683 durations? Skills of the resource pool Calendar dates Constraints All of the above A and B only
A completion of a local government study
resides on your critical path. This would
684 most likely be referred to as: Soft logic Hard logic An external dependency A mandatory dependency A lost cause
685
686 Program Home Page
Page created with PrimaSoft DB-HTML
687 Converter Pro
688
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A B C D E F G H
1043
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I J K L M N O P Q
1 ANSWER
2 E
3 E
4 B
5 E
6 E
7 E
8 D
9 E
10 A
11 E
12 E
13 C
14 E
15 E
16 B
17 D
55/99
I J K L M N O P Q
18 E
19 A
20 E
21 E
22 A
23 A
24 B
25 B
26 C
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28 D
29 E
30 C
31 A
32 C
33 E
56/99
I J K L M N O P Q
34 A
35 E
36 C
37 E
38 A
39 C
40 C
41 C
42 E
43 C
44 E
45 E
46 E
47 B
48 A
49 A
57/99
I J K L M N O P Q
50 C
51 E
52 D
53 B
54 A
55 B
56 C
57 A
58 B
59 C
60 A
61 A
62 E
63 C
64 E
58/99
I J K L M N O P Q
65 A
66 D
67 D
68 D
69 D
70 D
71 C
72 D
73 C
74 A
75 B
76 D
77 A
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81 A
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83 D
84 A
85 B
86 C
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90 C
91 C
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I J K L M N O P Q
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93 C
94 B
95 D
96 E
97 C
98 D
99 B
100 D
101 B
102 C
103 A
104 A
105 D
106 B
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108 A
109 D
110 B
111 E
112 D
113 D
114 B
115 B
116 E
117 D
118 D
119 D
120 D
121 A
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122 D
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124 E
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129 D
130 E
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133 E
134 D
135 E
136 E
137 C
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140 B
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144 D
145 B
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150 C
151 C
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154 A
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157 C
158 B
159 B
160 A
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163 C
164 C
165 E
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166 D
167 D
168 A
169 E
170 D
171 D
172 D
173 C
174 C
175 B
176 A
177 A
178 B
179 C
180 C
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I J K L M N O P Q
181 C
182 C
183 C
184 A
185 A
186 A
187 B
188 C
189 B
190 D
191 C
192 B
193 D
194 B
195 E
196 E
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197 E
198 D
199 D
200 A
201 C
202 C
203 B
204 D
205 C
206 B
207 C
208 B
209 A
210 C
211 E
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212 A
213 A
214 C
215 E
216 D
217 B
218 B
219 E
220 B
221 E
222 B
223 C
224 C
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233 C
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236 A
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238 E
239 C
240 C
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244 D
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246 E
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248 E
249 D
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280 A
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358 A
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375 D
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409 B
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425 B
426 E
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541 B
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631 B
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