21.12. 2011
Electronic Services for Retail (R) and Business (B)
i-bank
Electronic Services (by using NBG Credit Cards)
ATM
INFORMATION
Credit cards balance √
Current aggregate debt √
Amount of future instalments √
Credit limit √
(1)
Credit cards Activity √
(Transaction date, description, amount)
TRANSACTIONS
Cash withdrawal √
Cash payment of credit cards' instalment, without using PIN √
Multichoice - Vodafone - Unicef √
Air time renewal : √
Vodafone - Wind
Change of PIN √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
INFORMATION
(Deposits - Cards)
Time Deposit Accounts: Information on active Time Deposit Accounts.
(Beneficiary, Date Account Opened, Currency, Book Balance & Available Balance, Interest Rate & Start and √ √ √
Maturity Dates of Time Deposit, etc.)
i-Statements: View the statement of your account √
Remittances to NBG accounts : The Beneficiaries' names displayed √ √ √ √
Account details (co-Beneficiaries, Interest Rates, Credit Balances etc) √ √ √
Account Balances √ √ √ √ √
(2)
Account Statement √ √ √ √ √
Real time information concerning on going daily transactions via the Banks' cashiers √
NBG Credit Cards’ information
√ √ √
(Credit cards' balance, current aggregate debt, Information on last account)
(1)
NBG Credit Cards’ activity
√ √ √
(Credit cards' future instalments, Credit limit, e.t.c.)
Information of the activity of NBG - issued cards via P.O.S. (for merchants) √
INFORMATION
Financial (B) - Loans (R)
Financing Accounts Balances (Currency, kind of financing, date) √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
Financing accounts Statements √
Financing accounts future Instalments √
Interest Rate Charge Analysis √
Merchants loans details √
Housing /Consumer /Open Loan balances √ √
Housing /Consumer /Open Loan statements √ √
Housing /Consumer /Open Loan instalments √ √
REMITTANCES
Remittance to NBG accounts (same or third person's) √ √ √ √ √
Multiple Remittances to NBG Accounts
√ √
(via electronic file up to 50 remittances per file)
Remittance to other Domestic Banks -via DIASTRANSFER-, choices SHA or OUR or BEN for the payment of
charges:
Individuals amounts 10€ -150.000€, √ √ √
For Businesses amounts up to 9.999.999,99 € (Additional deed Corporate Customer's money transfer limit)
(3)
Cancelation option
Multiple Remittances to Domestic Banks (via DIASTRANSFER)
(3) √ √
(via electronic file, up to 50 remittances per file) with cancelation option
Remittance Status to other Domestic Banks √ √ √
Remittance to Banks of E.U. countries or overseas territories (STEP2) -IBAN, BIC necessary- :
Individuals: amounts up to 12.500€
√ √ √
Businesses : amounts up to 50.000€ (Additional deed Corporate Customer's money transfer limit).
(3)
Cancelation option
Multiple Remittances to E.U. Banks or oversea territories (STEP2)
√ √
(via electronic file, up to 50 remittances per file) with cancelation option (3)
Remittance in euro to emigrants countries (4) √
Payroll payments to:
• NBG Accounts √
• Other Domestic and E.U. Banks (via multiple remittances - ΕΤΗΝΟfiles)
electronic - FILES TRANSFER (ETHNOfiles)
ETHNOfiles service via Internet Banking enables Business Customers to send and receive files, related to
√
information generated by the Bank's IT Systems and/or perform mass transactions.
e-Factoring Services
• Information on assigned debtors’ transactional conduct & account activity
• Accounts receivable monitoring
• Search for related documents √
• Communication with accounts monitoring officers
• E- mail communication with our services
MULTIPLE DEBITS
Direct debit of business associates' accounts via Internet Banking.
√
(electronic file, standing order of business associates signed in NBG Branch).
Status of Business Associates' Standing Orders √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
Information about Debit Orders (for business associates) √ √ √
PAYMENTS
With Cancellation option (3)
PUBLIC SERVICE COMPANIES
D.E.H.
√ √ √ √ √
(Electricity Bills)
E.Y.D.A.P. √ √ √
Ι.Κ.Α. Direct Payment √ √ √
Ι.Κ.Α. Order for Payment Employer's Contributions √ √ √
Ι.Κ.Α. Order Status √ √ √
Ο.Α.Ε.Ε. - Direct Payment
√ √ √
(Freelance Professionals’ Social Security Fund)
Ο.Α.Ε.Ε. - Order Payment √ √ √
O.A.E.E. - Order Status √ √ √
V.A.T. Direct payment
√ √ √ √
(following application via Taxisnet)
V.A.T. Payment order
√ √ √
(following application via Taxisnet)
Payment for Income Tax for Individuals √ √ √ √
Payment for Income Tax for Legal Entities √ √ √
Ε. Τ. ΑΚ √ √ √
Municipality of Athens √ √ √ √
Contributions/Levies due under articles 29, 30 & 31 of Law 3986/2011 √ √ √
E.T.A.A. - T.S.M.E.D.E :Independent Professionals’ Contributions √ √ √
Fine for retaining building permit violation spaces √ √ √ √
Tax Debt Settlement (L. 3888/2010) √ √ √
Provisional Declaration of Tax & Stamp Duty Payment √ √ √
Clearance Fee for Building Permit Violations √ √ √
Flat Penalty for Building Permit Violations √ √ √
Civil Servants' Auxiliary Pension Fund (MTPY) √ √ √
Multiple Payments to Public Authorities (I.K.A. - O.A.E.E. - V.A.T.) √ √
CREDIT CARDS
Payment of NBG- issued Credit Card instalments √ √ √ √ √
Payment of other Domestic Banks- issued Credit Cards (via DIASTRANSFER) √ √ √
Status of other Banks Credit Card Payment √ √ √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
TELEPHONY / INTERNET SERVICE PROVIDERS
Ο.Τ.Ε. √ √ √ √ √
COSMOTE √ √ √ √ √
VODAFONE √ √ √ √ √
TELLAS √ √ √
VIVODI √ √ √
FORTHNET √ √ √
COSMOLINE √ √ √
WIND √ √ √ √
ΟΤΕΝΕΤ √ √ √ √
HELLAS ONLINE √ √ √ √
CYTA HELLAS S.A. √ √ √ √
NET ONE √ √ √
HELLASFON NETWORKS S.A. √ √ √
AIR TIME RENEWAL
WIND √
VODAFONE √
INSURANCE FUNDS
Jurists' Fund & T.E.A.D. - E.T.A.A. √ √ √
T.E.A.GE (Geotechnicians' occupational Fund) √ √ √ √
E.T.A.O (Economists' Occupational Funds) √ √ √ √
T.S.A.Y. (Sanitary Social Security & Pension Fund) √ √ √
INSURANCE COMPANIES
ETHNIKI INSURANCE - Premiums √ √ √ √
ETHNIKI INSURANCE - "Flexible payment" √ √ √ √
AXA LIFE INSURANCES & AXA GENERAL INSURANCES √ √ √
DIETHNIS ENOSIS INSURANCES √ √ √
AIGAION INSURANCE √ √ √
ALLIANZ √ √ √
GENERALI LIFE & GENERALI HELLAS √ √ √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
GROUPAMA PHOENIX √ √ √
EUROPEAN RELIANCE √ √ √
ING Life & ΙΝG General insurance √ √ √
INTERASCO S.Α. √ √ √
INTERNATIONAL LIFE GROUP S.A. (Life & General Insurance) √ √ √
METLIFE ALICO √ √ √
A.E.E.G.A. MINETTA LIFE
√ √ √
A.E.G.A. EUROPEAN RELIANCE - MINETTA INSURANCE
MY DIRECT INSURANCE √ √ √
OTHER COMPANIES
(WATER SUPPLY & SEWERAGE)
D.E.Y.A. AG. NIKOLAOS CRETE, D.E.Y.A. AIGIO, D.E.Y.A. ALEXANDROUPOLIS, D.E.Y.A.B.A. REGION OF
CHANIA.D.E.Y.A. CORFU, D.E.Y.A. ERETRIAS, E.Y.A. THESSALONIKIS, D.E.Y.A. THIRAS, D.E.Y.A. KABALA,
D.E.Y.A. KALYMNOS, D.E.Y.A. KARDITSA, D.E.Y.A. KASTORIA, D.E.Y.A. KATERINI, D.E.Y.A. KORINTHOS, √ √ √
D.E.Y.A. LAMIA, D.E.Y.A. LARISA, D.E.Y.A. LEROS, D.E.Y.A. LESBOS, D.E.Y.A. LOYTRAKI, D.E.Y.A. MESOLOGGI,
D.E.Y.A XYLOKASTRO, D.E.Y.A. RHODES-AFANTOY-PETALOUDES RHODES, D.E.Y.A. SERRES, D.E.Y.A.
SPARTIS, D.E.Y.A. SYMH, D.E.Y.A. TRIKALA, D.E.Y.A. TRIPOLI.
• E.P.A. ATTIKIS
• E.P.A. THESSALONIKIS • BMW AUSTRIA BANK GMBH • BMW FS • FIREN • IATA BSP
• E.P.A. THESSALIAS • IATA CASS • SERFIN • SFS HELLAS FINANCE CONSUMER √ √ √
• MICHELEN TIRES • VOLKSWAGEN BANK (VW, AUDI)
• PLAISIO COMPUTERS
• ARGOS S.A.
√
• EYROPI S.A.
ACS Athens - American Community Schools √ √ √
ACS COURIER √ √ √
ACTION AID √ √ √
AMERICAN COLLEGE OF GREECE (ACG DEREE COLLEGE) √ √ √ √
AVON COSMETICS √ √ √ √
BRINK'S SECURITY SERVICES S.A. √ √ √
GREEN–GREEK ENVIRONMENTAL & ENERGY NETWORK SA √ √ √
DEMCO INSURANCE LIMITED √ √ √
Ε.Β.Ε.Α. (Athens Chamber Commerce and Industry) √ √ √ √
ELPEDISON EMPORIKI S.A. √ √ √
CREDICOM CONSUMER FINANCE
√ √ √
EMPORIKI CREDITCOM BANK S.A.
ΕΤΗΝΙΚΙ LEASING, ETHNIKI AUTORENT √ √ √ √
FGA BANK GMBH & FGA CAPITAL HELLAS √ √ √
GOOD YEAR √ √ √
GREEK YELLOW PAGES √ √ √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
GREENPEACE - Donations √ √ √
G4S SECURE SOLUTIONS S.A. √ √ √
G4S TELEMATIX √ √ √
CHAMBER OF ACHAIA √ √ √
HELLAS POWER S.A. √ √ √ √
HELLENIC CHAMBER OF HOTELS √ √ √
HELLENIC NATIONAL CADASTRE √ √ √ √
HELLENIC SOCIETY FOR THE PROTECTION OF INTELLECTUAL PROPERTY (AEPI) √ √ √
HELLENIC TELECOMMUNICATIONS & POST COMMISSION √ √ √
INDUSTRIAL PROPERTY ORGANISATION √ √ √
INTERAMERICAN GROUP √ √ √
Multichoice - NOVA √ √ √ √
MUNICIPALITY OF LARISSA √ √ √
NATIONAL SECURITIES √
ON TELECOMS √ √ √ √
PA.SO.K. √ √ √ √
REVMAena (Greek electricity supplier) √ √ √
RILKEN S.A. √ √ √
SKROUTZ.GR √ √ √
SPARTAN SECURITY √ √ √
TEC HELLAS Ltd √ √ √
VERBUND AUSTRIAN POWER TRAIDING ENERGA HELLAS S.A. √ √ √
VIVA Online Services √ √ √ √
TRANSACTIONS WITH CASH - CHEQUEBOOKS IN ATMs
Deposit of cheques in connected account √
Cash withdrawal of money, from connected Account √
Cash deposit in connected Account √
Fast Cash √
CHARITY DONATIONS
Donations to UNICEF √ √ √ √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
INVESTMENTS
(3)
Share Purchase Order √ √ √
(Choices: LIMIT/MARKET/ATO/ATC)
(3)
Share Sale Order √ √ √
(Choices: LIMIT/MARKET/ATO/ATC)
Outstanding Order (Purchase-Sale) Status √ √ √
Information of share portofolio (with NBG) √ √ √
Share Portofolio Statement √ √ √
Mutual Funds Portfolio √ √ √
Participation in Public Offerings (3) √ √ √
Share Allocation √ √ √
APPLICATIONS
(3)
Chequebook Order √ √ √
Chequebook Order Status √ √ √
Chequebook Order Journal (review chequebook applications & number of cheques supplied) √ √ √
Application for Credit Card issuance √ √
Application for Phone banking User ID (for Internet Banking users) √
Application for e-Code (for Internet Banking users, non residents) √
STANDING ORDERS
Schedule future payments by Standing Order entry √ √ √
Cancel of Standing Order √ √ √
Information on standing order status √ √ √
Enquiry information about Standing Orders √ √ √
PROFILE - SECURITY
Change Password √ √
Change PIN (ATMs) √
Block Password √ √
Block i-Code device √ √ √
(5)
Transaction History √ √ √
i-bank
INTERNET BANKING
INTERNET BANKING
MOBILE BANKING
PHONE BANKING
(Smart Phones)
(ΕΤΗΝΟcash)
Electronic Services
for Retail (R) and Business (B)
ATM
(R)
(R)
(B)
Connect Accounts & Investor Codes to Internet / Mobile / Phone Banking √ √ √
Disconnect Accounts & Investor Codes from Internet / Mobile / Phone Banking √ √ √
Activate ETHNOcash Card & ETHNOcash Business via ΑΤΜ √
Monetary transactions via Internet Banking (for Business) with approval from up to three Users (Job Positions) √
Determine the maximum authorized limit amount per Job position, for money transaction √
Connect or Disconnect Corporate Accounts / Investor Codes / Transactions per User (Job Position) √
User Library
√ √ √
Transaction Template - Friendly names - Frequent Used Items
MANAGEMENT OF BUSINESS INTERNET BANKING JOB POSITIONS
FROM ADMINISTRATOR
Set up new Job Position (by defining authorization rights and profile) √
Change the Profile of a Job Position √
Supervision of Job Positions activity √
Comments:
(1)
• Internet Banking : Information about your NBG credit cards' activity (transaction dates, descriptions, amounts) for the last 100 days.
• Phone Banking : Information about your NBG credit cards' activity for the last 100 days (through an NBG agent) or about your last 7 transactions
(through Interactive Voice Response -IVR- system) .
• ATMs: ‘‘mini-statement‘‘, including the last 7 transactions.
• Mobile Banking "Smart Phones" : The last 10 transactions.
(2)
• Internet / Phone Banking: transactions for selected time period during the last 3 months.
• ATMs: ‘‘mini-statement‘‘, including the last 7 transactions.
• Mobile Banking "Smart Phones": The last 10 transactions.
(3) Cancellation option follows instructions and time limits mentioned to the "Help" of each transaction.
(4) Amounts up to €900 to :
Albania, Armenia, Bulgraria, Georgia, India, Moldova, Ukraine, Pakistan, Rumania, Russia, Phillipines
(5) Only the last three months’ executed transactions appear to Transactrion History