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How to face an Interview

VIEWS: 25 PAGES: 76

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									FICCI                         CE




        FACING INTERVIEW

                   DR. VK JACOB
FICCI                                                     CE

           OBJECTIVE S OF THIS PROGRAM


                          HOW TO BE A WINNER


                           INDIRECT QUESTIONS

                          IMPORATNT PARTS
                          OF AN INTERVIEW


                     COMMONLY ASKED QUESTIONS




                TO FAMILIARISE THE PARTICIPANTS
        WITH THE VARIOUS TCHNIQUES USED IN AN INTERVIEW
FICCI                                  CE
                DEFINITION

        AN INTERVIEW IS A TOOL
        EMPLOYED BY THE INTERVIEWER
        TO ASSESS SKILLS, TALENTS
        AWARENESS LEVELS,
        INQUISITIVENESS AND MORE

        AS AN INTERVIEWEE , PRESENT
        YOURSELF WELL AND ANSWER THE
        QUESTIONS CONFIDENTLY TO BE
        SUCCESSFUL.
FICCI                                   CE

         APPEARANCES & ACTION COUNT

        ARRIVE ON TIME - CONVEYS, YOU
        KNOW THE VALUE OF TIME

        GREET HIM & AND THANK HIM
        BEFORE YOU TAKE YOUR SEAT

        AVOID THE TIRED LOOK ( TIRED LOOK
        CONVEYS LACK OF INTEREST)
FICCI                                   CE
        APPEARANCES & ACTION COUNT

    • ALWAYS KEEP EYE CONTACT WITH
      THE INTERVIEWER - CONFIDENCE
    • DO NOT MOVE TOO MUCH IN THE
      CHAIR - EXPRESS RESTLESSNESS
    • KEEP ENOUGH COPIES OF BIO-DATA
      AND ALSO PEN & PAPER- SHOWS YOU
      ARE ORGANISED
    • ANSWER IN MODERATE TONE -
      DON’T SOUND TOO EXCITED
FICCI                                  CE
        APPEARANCES & ACTION COUNT

    • LISTEN & ANSWER - DO NOT
      INTERRUPT THE INTERVIEWER TO
      ANSWER QUESTIONS BEFORE HE
      FINISHES WITH IT. HE MIGHT
      CONCLUDE THAT YOU ARE A PERSON
      IN HASTE.
FICCI                                    CE
        APPEARANCES & ACTION COUNT

    • DONOT USE BODY LANGUAGE AS
      THEY SPEAK LOUDER THAN WORDS
    • YOU APPEARANCE , SITTING POSTURE
      AND THE STYLE OF TALKING ALSO
      COUNTS
    • LOOK ENTHUSIASTIC AND
      INTERESTED
FICCI                                    CE
        HOW TO ANSWER YOUR QUESTIONS

        SIMPLE APPEARNCE AND
        CONFIDENCE ALONE DOESNOT
        CREATE AN IMPRESSION
        SHARP ANSWERS TO THE QUESTIONS

        ANTICIPATE QUESTIONS AND BE
        READY WITH THE ANSWERS FOR
        THEM
FICCI                                 CE
        FEW MOST COMMON QUESTIONS

        TELL US ABOUT YOURSELF
    •   DONOT GIVE FULL LENGTH OF
        AUTOBIOGRAPHY
    •   SHORT AND CONCISE ANSWER
    •   HIGHLIGTS THE BEST IN YOU
    •   SUMMARISE YOUR BACKGROUND ,
        SKILLS AND EXPERIENCE
    •   BE HONEST
FICCI                                   CE
        FEW MOST COMMON QUESTIONS

        TELL US ABOUT YOURSELF OR
        DESCRIBE YOURSELF IN THREE
        ADJECTIVES

    • THE NORMAL ANSWER IS
      I AM HARDWORKING
      IT HAS ALREADY EXHAUSTED 3
      WORDS, FIRST IS PRONOUN, SECOND
      IS A VERB, AND THE THIRD IS AN
      ADJECTIVE
FICCI                                   CE
         FEW MOST COMMON QUESTIONS

         TELL US ABOUT YOURSELF OR
         DESCRIBE YOURSELF IN THREE
         ADJECTIVES
        THE DESIRABLE ANSWER COULD BE


        HARDWORKING, CONSISTENT,
        DYNAMIC
FICCI                                 CE
        FEW MOST COMMON QUESTIONS

      WHAT ARE YOUR STRENGTHS &
      WEAKNESS
    • COMFORTABLE IN HIGHLIGHTING
      THE STRENGTH
    • WEAKNESS - BE CAREFUL AND
      TRUTHFUL. JUST MENTION SOME
      NEGATIVE TRAIT OF YOURS WHICH
      WILL NO WAY AFFECT TO YOUR
      EFFICIENCY AT WORK.
FICCI                                       CE
        FEW MOST COMMON QUESTIONS

      WHAT ARE YOUR STRENGTHS &
     WEAKNESS
    • STRENGTHS : PUNCTUALITY,
     DEDICATION, ABILITY TO ACHIEVE IN
     SHORT SPAN, FAR SIGHTEDNESS AND
     ASSERTIVENESS
    • WEAKNESS : MY GREATEST WEAKNESS IS
      MY INABILITY TO ADHERE TO ILLOGICAL
      RULES. I ALWAYS STRIVE TO GET THEM
      REFRAMED
FICCI                                CE

        FEW MOST COMMON QUESTIONS
       WHAT MADE YOU INTERESTED IN THIS
      JOB
      WITH THIS QUESTIONS INTERVIWER
      WILL KNOW
    • WHAT MAKES THIS JOB ATTRATIVE
    • WHETHER YOU RESEARCHED THE JOB
      WELL BEFORE INTERVIEW
FICCI                                             CE


         FEW MOSTCOMMON QUESTIONS

         WHY SHOULD WE SELECT YOU OVER OTHERS, THIS
        IS AN ATTEMPT TO ASSES YOUR GOAL
        ORIENTATION AND CONFIDENCE
    • EXPLAIN HOW YOUR SKILLS WILL BE
      IMPORTANT
    • AWARENESS OF SUCH SKILL WILL
      HELP YOU TO DO A GOOD JOB
    • ANY PREVIOUS INSTANCES - MET
      TOUGH TARGETS WITH YOUR SKILLS
FICCI                                      CE
         FEW MOSTCOMMON QUESTIONS

        WHY YOU WANT TO LEAVE THE
        PRESENT JOB
        CANDIDATES START TALKING BAD
        ABOUT THE PRESENT JOB (X)

        JUST SAY YOU ARE IN THE PURSUIT OF A
        JOB WITH MORE RESPONSIBILITIES
        AND GROWTH PROSPECTS OR
        SOMETHING IN SIMILAR LINES
FICCI                                     CE
         FEW MOSTCOMMON QUESTIONS

        SKILLS , STRENGTH, ACHIEVEMENTS

        SKILLS
        ORGANISE A PICINIC

        STRENGTH
        EFFECTIVE COMMUNICATION

        ACHIEVEMENTS
        AWARDS WON, PAPERS PUBLISHED
FICCI                                  CE
        FEW MOSTCOMMON QUESTIONS

        WHAT DO YOU SEEE YOURSELF IN
        NEXT FIVE YEARS
FICCI                                   CE
        FEW MOSTCOMMON QUESTIONS

        GIVEN A CHANCE TO ASK, DO NOT
        HESITATE
        ASK RELEVANT QUESTIONS AND
        CREATE THE IMPRESSION IN THE
        INTERVIEWERS MIND THAT YOU
        ARE CONFIDENT
FICCI                                   CE
            SOME Do's & Don'ts

      EACH ONE OF US HAS AT SOME
     POINT OR THE OTHER FACED AN
     INTERVIEW
    BRAVE FEW AMONG US MANAGE TO
     RETAIN OUR COMPOSURE AND FEEL
     RELAXED
    FOR A SIZEBLE NUMBER INTERVIEW IS
     AN ORDEAL
    SUCH NERVOUS NELLIIES CONSIDER
     INTERVIEW AS CHOPPING OF THEIR
     HEAD
FICCI                                    CE
               SOME Do's & Don'ts

        SOME SYMPTOMS
        HEAVY BREATHING
        STREAMS OF SWEAT TRICKLING
        DOWN
        COMPULSIVE DESIRE TO DRIK WATER

        IT IS OUT OF SHEER NERVOUSNESS
         ENTERPRISING & BRILLIANT
         INDIVIDUALS END UP LOSING THE
         RACE
FICCI          SOME Do's & Don'ts           CE




        FRIGHT AND ANXIETY CAN LOWER
         YOUR CHANCE OF SUCCESS
        THERE IS NO MAGIC PILLS TO CREATE
         CONFIDENCE

        BUT OBSERVING A FEW Do's & Don'ts
         AND MASTERING A FEW TECHNIQUES
         WILL BETTER EQUIP YOU TO DEAL
         WITH THE SITUATION
FICCI                                      CE
                     Do's

    •    ARRIVE BEFORE TIME

    •    DRESS SUITABLY- AVOID SHABBY
        OUTFITS, BE CLEAN,TIDY AND SOBER

    • TAP GENTLY AND GREET - BARGING
      WILL INDICATE LACK OF ETIQUETTE

    • WAIT TO BE SEATED - GRABBING A
      CHAIR IS A BAD MANNER
FICCI                                     CE
                    Do's

    •     BE ENTHUSIASTIC AND CONFIDENT
          YOU MAY FEEL THAT IT’S A
        FUTILE EXERCISE BUT EMPLOYERS
        RATHER SELECT AN ENTHUSIASTIC
        CANDIDATE

    • PRESENT IDEAS SYSTEMATICALLY
      INTERVIEWS ARE NOT ELOCUTION
      CONTESTS. EACH IDEA SHOULD
      CONNECT TO THE NEXT
FICCI                                   CE
                 Don'ts

    •  DO NOT ARGUE - IF YOU WISH TO
      DISAGREE DO IT IN POLITE MANNER
    • DO NOT BLUFF - BE HONEST AND
      ADMIT THAT YOU DO NOT KNOW
      THE ANSWER
    • DONOT SERMONIZE - TAILOR YOUR
      ANSWER TO WHAT THE
      INTERVIEWER NEEDS TO KNOW
FICCI
         MOST CRITICAL PART OF THE       CE


                INTERVIEW


        1. QUESTION SESSION   X
        2. COMPANY TOUR       X

        IT IS TIME SPENT FOR PREPARING
        FOR IT
FICCI                                 CE


         FOUR SESSIONS OF INTERVIEW


        1. THE GREETING

        2. THE WARM UP

        3. THE Q&A

        4. THE CLOSING
FICCI                                     CE

                 GREETING

         THIS 10 SECONDS EVENT SETS THE
        STAGE
        1. GREETINGS
        2. HAND SHAKE
        3. SMILE
        4. EYE CONTACT
FICCI                                   CE
                WARM UP

      A GOOD WARM UP IS NON PERSONAL
      BUT OPTIMISTIC COMMENT
    • THIS IS A NICE BUILDING
    • THE WEATHER HAS BEEN GREAT

    • THAT IS A NICE DRESS - TOO
      PERSONAL
    • THE TRAFFIC IS MISERABLE - POOR
      CHOICE
FICCI                                     CE
               WHY WARM UP


        INTERVIEWER MAY ALSO BE JUST
        AS COMFORTABLE AS YOU ARE

        A POLITE AND POSITIVE START PUT
        EVERY ONE AT EASE
FICCI                Q&A                   CE




        THIS IS THE HEART OF THE SESSION

        BEFORE ANSWERING THE QUESTION
         ASK YOURSELF WHAT IS THE REAL
         QUESTION
        E.g.. WHY YOU LEFT THE LAST JOB

        THE REAL QUESTION IS , WILL THIS
        PERSON BE LOYAL AND RELIABLE
FICCI                                    CE
                    Q&A

        HENCE A LONG STORY ABOUT
        OFFICE PLACE NOT REQUIRED

        CONCENTRATE ON PUTTING THE
        INTERVIEWER’S MIND AT EASE AND
        MOVING THE CONVERSATION
        BACK TO YOUR SKILLS AND
        SELLING POINTS
FICCI                             CE
                     Q&A

         ANSWER QUESTIONS FULLY

         USE THE “NO,BUT” &
        “YES,AND” RULE
FICCI                                    CE
                    Q&A

        E.g.. CAN YOU USE MSWord
        DON’T JUST SAY YES OR NO
        NO, BUT I’VE USED Word Perfect AND
        I UNDERSTAND THERE ARE CLASSES IN
        WORD AND I WILL BE ABLE TO LEARN
        IT QUICKLY
FICCI                                   CE
                    Q&A

        E.g.. CAN YOU USE MSWord

        YES, AND I HAVE BEEN SKILLED WITH
        IT . IN MY CURRENT JOB I CREATED
        REPORTS AND OTHER REQUIREMENTS
        OF MY SECTION.
FICCI                                         CE
                    CLOSING

         MANY CANDIDATES ARE SO RELIEVED AT
         THE END , THEY JUST TELL THANK YOU
         AND RUN AWAY
        THIS IS WASTING AN OPPORTUNITY
        AS A CANDIDATE YOU MUST CREATE AN
        IMPRESSION THAT YOU NEED THIS JOB

        IDENTIFY ONE OR TWO THINGS THE
         INTERVIEWER NEED TO KNOW TO HIRE
         YOU, HIGHLIGHT THIS INFORMATOIN
FICCI                                     CE
                  CLOSING

         SAMPLE CLOSING
         I ENJOYED THE INTERVIEW

        I LIKE THE JOB REQUIREMENTS YOU
        MENTIONED FOR THIS JOB DURING
        THE INTERVIEW

        THANK YOU VERY MUCH
FICCI                                      CE

            DIFFERENT TYPES OF QUESTIONS

        •    INTRODUCTORY QUESTIONS
        •   REMINDER QUESTIONS
        •   FOLLOW-UP QUESTIONS
        •   LEADING QUESTIONS
        •   DIRECT QUESTIONS
        •   INDIRECT QUESTIONS
        •   OPEN-ENDED QUESTIONS
        •   HYPOTHETICAL QUESTIONS
        •   PROJECTIVE QUESTIONS
FICCI                                      CE

            INTRODUCTORY QUESTIONS

        DID YOU HAVE ANY TROUBLE GETTING
         HERE
        WAS YOUR ACCOMMODATION
         SATISFACTORY
FICCI                                         CE

               REMINDER QUESTION

        • WHAT WERE SOME OF THE BEST
          THINGS YOU LIKED IN YOUR LAST JOB
        • WHAT WOULD YOU SAY, WERE YOUR
          MAJOR ACCOMPLISHMENTS IN YOUR
          LAST JOB
FICCI                                        CE

              FOLLOW UP QUESTIONS

        • DID YOU HAVE ANY OPPORTUNITY
          TO GET INTO OUTSIDE ACTIVITIES -
          SPORTS OR SOCIAL
        • HAVE YOU HAD ANY SPECIALISED
          TRAINING AFTER LEAVING COLLEGE
FICCI                                        CE

               LEADING QUESTIONS

        • DID YOU GET GOOD GRADES IN
          COLLEGE
        • DO YOUR FRIENDS FIND YOU EASY TO
          GET ALONG WITH
FICCI                                      CE

                DIRECT QUESTIONS

        • HOW DID YOU ORGANISE YOUR DAY
          TODAY
        • DESCRIBE A TYPICAL DAY ON YOUR
          LAST JOB
FICCI                                CE




        SOME
        •   INDIRECT QUESTIONS,
        •   OPEN-ENDED QUESTIONS
        •   HYPOTHETICAL QUESTIONS
        •   PROJECTIVE QUESTIONS
FICCI                                          CE


             DEALING WITH CHANGE

        PLEASE DESCRIBE A SPECIFIC
         SITUATION IN WHICH YOU
         WERE PROUD OF YOUR ABILITY
         TO DEAL WITH CHANGE
        PLEASE DESCRIBE A SPECIFIC SITUATION
        IN WHICH YOUR COPING SKILLS FAILED
        YOU, DUE TO THE INTENSITY OF CHANGE
FICCI                                       CE

             TOLERANCE OF AMBIGUITY

   PLEASE TELL US ABOUT A SITUATION
    IN WHICH YOU COPED EFFECTIVELY
    WITH UNCLEAR DELAYED OR
    CONFLICTING INFORMATION

         PLEASE DESCRIBE AN EXPERIENCE
        THAT YOU FOUND FRUSTRATING DUE TO
        UNCLEAR POLICIES OR AN EXCESSIVE
        NUMBER OF DELAYS IN RECEIVING
        INFORMATION
FICCI                                      CE

                 DEDICATION

   TELL AN EXAMPLE OF A TIME WHEN YOU
   SACRIFICED A PERSONAL ACTIVITY IN
   ORDER TO COMPLETE AN IMPORTANT
   PROJECT OR HANDLE A LAST MINUTE
   REQUEST AT WORK
   TELL US ABOUT A TIME WHEN THE
  DEMAND TO TAKE ON ADDITIONAL
  ASSIGNMENTS OR WORK LONG HOURS WAS
  EXCESSIVE AND YOU HAD TO ASSERT
  YOURSELF , DRAW THE LINE AND SAY NO IN
  ORDER TO BALANCE YOUR PERSONAL AND
  PROFESSIONAL LIFE
FICCI                                     CE

           COMMITMENT TO CONTINUOUS
                  LEARNING
        DURING THE PAST 4 YEARS IN WHAT
        DEVELOPMENTAL ACTIVITIES, YOU
        HAVE INVESTED A LOT OF YOUR OWN
        TIME OR MONEY


  PLEASE PROVIDE A SPECIFIC EXAMPLE OF
  MANDATORY COURSE AT WORK THAT YOU
  RESENTED TAKING
FICCI                                       CE

               ACCOUNTABILITY

   DESCRIBE A TIME NO ONE AVAILABLE
    FOR YOU TO CONSULT AND YOU WERE
    PROUD OF YOUR ABILITY TO MAKE AN
    IMPORTANT DECISION WITH LIMITED
    INFORMATION
  PLEASE DESCRIBE A SPECIFIC SITUATION IN
  WHICH YOU WERE UNFAIRLY BLAMED OR
  HELD RESPOSIBLE FOR A WORK PROBLEM
  OR ERROR. WHAT STEPS DID YOU TAKE TO
  RESOLVE THE SITUATION
FICCI                                            CE
                SPEED AND ACCURACY


        WHEN HAVE YOU ACCURATELY PREPARED
        OR CHECKED A DETAILED DOCUMENT
        WITH A LOT OF TEXT , TABLES OR NUMBERS
        ?. WHAT STEPS DID YOU TAKE TO ENSURE
        ACCURACY

    WHEN HAVE YOU PREPARED AND PROOF
    READ A DOCUMENT WITHIN SUCH A TIGHT
    TIME THAT YOU MISSED TYPOS OR OTHER
    ERRORS
FICCI                                       CE
               CREATIVITY

        PLEASE DESCRIBE A VERY CREATIVE
         APPROACH    THAT YOU USED FOR A
         SPECIAL EVENT OR A PRESENTATION


        PLEASE DESCRIBE AN EVENT       OR
        PRESENTATION   YOU ATTENDED    IN
        WHICH    THE    CREATIVE  ASPECTS
        OVERPOWERED THE MESSAGE TO THE
        EXTENT THAT IT WAS LOST
FICCI                                          CE

                   MULTI TASKING

        PLEASE TELL US ABOUT A SITUATION
        IN   WHICH   YOU    SUCCESSFULLY
        HANDLED     A NUMBER OF TASKS
        SIMULTANEOUSLY . WHAT FACTORS
        CONTRIBUTED TO YOUR SUCCESS
        SOMETIMES THE NUMBER OF ASSIGNMENTS THAT
        WE ARE    EXPECTED  TO HANDLE     CAN BE
        EXCESSIVE . PLEASE DESCRIBE A TIME WHEN
        THIS HAPPENED    TO YOU. WHAT WAS THE
        NEGATIVE IMPACT ON THE QUALITY OF YOUR
        WORK AND YOUR RELATIONSHIP OTHERS
  AREAS OF ASSESSMENT




OPEN COMMUNICATION        INFLUENCING


    INTEGRITY           EMBRACING CHANGE


    FLEXIBILITY        DEALING WITH STRESS


PROJECT MANAGEMENT   TOLERANCE OF AMBIGUITY


  TECHNICAL SKIL          MULTITASKING
FICCI                                           CE



           TYPES OF ANSWERS PREFERED
    MORE SPECIFIC AND DETAILED, DESCRIBE
    SPECIFIC EVENTS   AND EXPERIENCES IN
    DETAILS     INCLUDING   DATES, NAMES,
    LOCATIONS AND TIME FRAMES



        THERE IS NO RUSH, JUST RELAX AND TAKE
        YOUR TIME AND COME UP WITH SOMETHING
        SPECIFIC.
FICCI                                            CE



           TYPES OF ANSWERS PREFERED
    NOBODY IS PERFECT : ONE OF THE THINGS
    ASSESSED WILL BE THE INSIGHT THAT A
    PERSON HAVE INTO HIS/HER STRENGTHS
    AND DEVELOPMENT NEED



        IT IS IMPORTANT THAT YOU SHARE SOME OF
        YOUR MISTAKES AND WHAT DO YOU LEARNED
        FROM THOSE EXPERIENCES
FICCI                                      CE


           ASSESSMENT - MULTI TASKING

  • EVIDENCE OF VERY WEAK SKILL
    BECOMES UPSET OR COMPLAINS WHEN THERE
    IS A NEED TO JUGGLE A VARIETY OF TASKS ,
    ACCURACY DECLINES ERRORS INCREASE


    • EVIDENCE OF VERY STRONG SKILL SET
    THRIVES IN A BUSY ENVIRONMENT, HAS NO
    DIFFICULTY MAINTAINING WORKING RELATION
    SHIP AND QUALITY WHEN JUGGLING A NUMBER
    OF PROJECTS OR TASKS
FICCI                                       CE

          ASSESSMENT - TOLERANCE OF
                  AMBIGUITY
  • EVIDENCE OF VERY WEAK SKILL
   HIGHLY       UNCOMFORTABLE            IN
     UNSTRUCTURED    ENVIRONMENTS,    FINDS
     DELAYS AND UNCLEAR POLICIES      VERY
     FRUSTRATING AND UPSETTING, QUALITY OF
     WORK    DETERIORATES    WITH UNCLEAR
     GUIDLINES
    • EVIDENCE OF VERY STRONG SKILL SET
     PRODUCES   HIGH   QUALITY   RESULTS    IN
    AMBIGOUS SITUATIONS. DISPLAYS A HIGH
    DEGREE OF COMFORT IN THE FACE OF UNCLEAR
    GUIDELINES
FICCI                                         CE


            ASSESSMENT - FLEXIBILITY

  • EVIDENCE OF VERY WEAK SKILL
   RIGID IN SOCIAL DEALINGS, “ME” ORIENTED,
    HARD HEADED, BRITTLE, UNCOMPROMISING,
    INTOLERANT, CRITICAL OF OTHERS ACTION



    • EVIDENCE OF VERY STRONG SKILL SET
     SOCIALLY FLEXIBLE “YOU” AND “WE” ORIENTED
    ABLE TO WILFULLY COMPROMISE, ACCEPT
    OTHERS TOLERANT OF DIFFERENCES
FICCI                                          CE



            SAMPLE ANSWER- CREATIVITY

   • PLEASE TELL US A SPECIFIC EXAMPLE OF A
     TIME WHEN YOU DISPLAYED CREATIVITY
     TO RESOLVE A PROBLEM AT WORK


        ABILITY TO GENERATE NEW IDEAS AND
        INNOVATIVE APPROACHES TO ADDRESS
        COMPANY,DEPARTMENT OR INDUSTRY NEEDS
FICCI                                            CE



             SAMPLE ANSWER- CREATIVITY

        • WHEN I WORKED AT A&A WIRELESS 2
          YEARS AGO ,OUR DEPT. HAD A VERY POOR
          IMAGE. I PUT IN A LOT EXTRA TIME AND
          DEVELOPED A CREATIVE MARKETING
          STRATEGY COMPLETE WITH ADS POSTERS
          AND CONTESTS. I HAD TAKEN THE
          INITIATIVE TO REVIEW THE RESULTS OUR
          OUR EMPLOYEE ATTITUDE SURVEYS.
FICCI                                           CE



            SAMPLE ANSWER- CREATIVITY

        I PRESENTED THIS IDEA TO MY BOSS . HE
          READILY AGREED FOR IMPLEMENTATION.
          THERE WAS A MARKED IMPROVEMENT I
          RECEIVED CEO’s AWARD OF EXCELLENCE
          FOR IMPACT OF THE INITIATIVES.
FICCI                                           CE


          SAMPLE ANSWER- TOLERANCE OF
                   AMBIGUITY


        PLEASE TELL US ABOUT A TIME WHEN YOU
         HAD DIFFICULTY COPING WITH DELAY IN
         WORK


        ABLE TO WITHHOLD SPEECH OR ACTION
        AND MAINTAIN COMPOSURE WHEN
        DEALING WITH CONFLICTING , DELAYED OR
        INCOMPLETE INFORMATION
FICCI                                           CE


          SAMPLE ANSWER- TOLERANCE OF
                   AMBIGUITY

        ONE MORNING MY BOSS ASKED US TO
        CLEAR OUR SCHEDULE AS DY.
        COMMISSIONER IS COMING TO MEET US
        AFTER LUNCH. SHE PROVIDED NO DETAILS
        ABOUT THE PURPOSE OF THE MEETING. SHE
        ALSO REFUSED TO ANSWER ANY QUESTIONS
        AND HER MANNER WAS ABRUPT. I WAS
        FRUSTRATED BY HER ATTITUDE AND WAS
        EAGER TO KNOW WHAT THE MEETING
        WAS ABOUT
FICCI                                         CE


          SAMPLE ANSWER- TOLERANCE OF
                   AMBIGUITY

        I CHECKED WITH OTHER MANAGER THEY
         ALSO DON’T KNOW AND EVEN THEY WERE
         NOT INVITED. MY BOSS WAS NOT  VERY
         PLEASED WITH ME FOR APPROACHING
         ANOTHER MANAGER.

        IT TURNED OUT THAT OUR COMMISSIONER
        WAS ASKED GO ON         LONG LEAVE
        REGARDING PROBLEM CONNECTED WITH
        ONE OF OUR TEAM PROJECTS
FICCI                                          CE



         SAMPLE ANSWER- PROBLEM SOLVING

        PLEASE DESCRIBE A TIME WHEN YOU
        WERE PROUD OF    YOUR   ABILITY TO
        HANDLE A CRISIS AT WORK




        THE    ABILITY TO RESOLVE  BUSINESS
        RELATED ISSUES THROUGH AN ANALYSIS
        OF AVAILABLE DATA AND A LOGICAL STEP
        BY STEP APPROACH
FICCI                                        CE



          SAMPLE ANSWER- PROBLEM SOLVING


        LAST JUNE WHILE I WAS CALLING ON A
        CUSTOMER     DOWNTOWN , THERE WAS A
        SEVERE STORM . I LEFT THEIR BUILDING IN
        THE MIDDLE OF THE STORM . THE PARKING
        SLOT WAS VERY SLIPPERY. JUST BEFORE I
        REACHED MY CAR      ONE OF THEIR CLIENT
        CARE REPRESENTATIVE SLIPPED AND FELL.
FICCI                                       CE



          SAMPLE ANSWER- PROBLEM SOLVING


        SHE HAD DIFFICULTY   IN GETTING UP AND
        COMPLAINED THAT HER ANKLE WAS HURTING.
        FORTUNATELY I HAD MY CELL PHONE AND I
        CALLED FOR HELP RIGHT AWAY.
FICCI                     CE

        SOME ASSESSMENT
           CRITERIA
FICCI                                           CE
                   RED SIGNALS

        • NON-PARTICIPATION IN GAMES & SPORTS
        • NON-PARTICIPATION IN EXTRA-
          CURRICULAR, AND GROUP ACTIVITIES
        • NO LEADERSHIP EXPERIENCE
        • NO INTEREST & HOBBIES
        • BREAK IN STUDIES
        • LACK OF MOTIVATION
        • POOR WORK HISTORY
        • FREQUENT JOB CHANGES
FICCI                                CE


            INDIVIDUAL ASSESSMENT

        •   PROFESSIONAL KNOWLEDGE
        •   EXPERIENCE
        •   COMPETENCIES
        •   STRENGTHS & WEAKNESSES
        •   DEVELOPMENT POTENTIAL
        •   APTITUDE & TEMPRAMENT
FICCI                              CE




                  COMPETENCIES


        • PLANNING
        •   SOCIAL ADJUSTMENT
        •   SOCIAL EFFECTIVENESS
        •   DYNAMISM
        •   SELF INSIGHT
        •   BUILDING RELATIONS
FICCI                                 CE



                  PERSONALITY

        • SOCIAL ADAPTABILITY
        •   WILLING COPERATION
        •   SENSE OF RESPONSIBILITY
        •   SELF-CONFIDENCE
        •   DECISIVENESS
        •   LIVELINESS
        •   INFLUENCING ABILITY
FICCI                                           CE

                GIFTED INDIVIDUAL
  • GOOD ACADEMIC RECORD
  •     HOBBIES AND INTERESTS
  •     ACHIEVEMENT(S) IN SPORTS
  •     LEADERSHIP EXCELLENCE
  •     SPECIAL ACHIEVEMENT(S) IN OWN FIELD
  •     MEMBERSHIP OF PROFESSIONAL BODIES
  •     REALISTIC PROFESSIONAL/PERSONAL GOALS
  •     GOOD WORK-HISTORY
  •     SOUND HEALTH
FICCI                                          CE


          ATTRIBUTES DIFFICULT TO
               COMPENSATE

        • LACK OF AMBITION / DRIVE CANNOT BE
        OFFSET BY HIGH LEVEL OF INTELLIGENCE
        OR PERSONALITY


         • PERSONAL ADJUSTMENT CANNOT BE
         OFFSET BY JOB KNOWLEDGE & SKILL
FICCI                                         CE


         ATTRIBUTES THAT CAN BE
             COMPENSATED
        LACK OF FORMAL EDUCATION CAN BE OFFSET
         BY AN UNUSUALLY VARIED & BROAD
         EXPERIENCE


        DEFFICICENCY IN INTELLECTUAL DEPTH
        CAN BE COMPENSATED BY AN ABUNDANCE
        OF PERSISTENCE, DEDICATION & ENERGY
FICCI                                                                             CE




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