System Performance Annual Report Fiscal Year 2009

System Performance Annual Report Fiscal Year 2009 I. General Information Facility name - Metropolitan Sewerage District of Buncombe County 2028 Riverside Drive, William H. Mull Building Asheville, North Carolina 28804 General Manager Director of Wastewater Treatment (WRF) Operations Manager (WRF) Director of System Services (Collection System) Thomas E. Hartye, P.E. John Kiviniemi (ORC) (828) 254-9646 (828) 225-8223 Dennis Lance (ORC-Backup) (828) 225-8226 Barry Cook (ORC) (828) 255-0061 (828) 255-0061 System Services Coordinator (Collection System) Ken Stines (ORC-Backup) Permit • • • • • Numbers: NPDES Permit # NC0024911 Marketing & Distribution Permit # WQ0007174 (class A residuals) General Storm water Permit # NCG110003 Air Quality (WNCRAPCA) Permit # 11-0772 Collection System # WQCS00004 II. Description of Facilities A. Collection System- System Services Division The MSD service area covers approximately 180 square miles. The MSD provides service to areas along the French Broad River Valley and the Swannanoa River Valley as far as Ridgecrest. There are over 960 miles of public sanitary sewer line, 31 public pump stations within the collection system and approximately 26,800 manholes system wide. Less than 65 miles are large interceptors with diameters ranging from 24" to 66". One third of the balance is small 6" lines and two-thirds are medium size lines ranging from 8" up to 24". Most of this pipe is between 50 and 100 years old, and is in dire need of rehabilitation or replacement. The District’s 49,000 customers reflect a service population of an estimated 135,000 people. In FY 2009, about 28% of the water treated at the Districts Wastewater Reclamation Facility was Infiltration (groundwater seeping in from cracks in pipes and manholes), and Inflow (rainwater entering through manhole lids and unauthorized Storm Water connections). The District has been aggressively working to abate this problem. B. Wastewater Reclamation Facility (WRF) The present Wastewater Reclamation Facility (WFR) is a 40MGD secondary treatment plant serving Buncombe County (specifically Asheville, Biltmore Forest, Black Mountain, Montreat, Weaverville, Woodfin and Buncombe County at large). Overall, the MSD services approximately 49,000 separate sewer customers, a combined customer population of 135,000, and over 20 separately billed industries. In 2009 the facility treated an average daily flow of 16.5 million gallons per day. The WRF is an attached growth design, comprised of 152 rotating biological contactors (RBC’s), which provide full secondary treatment. These RBC’s provide 450-500 acres (3+ acres each unit) of surface area for biological growth. It has been said that MSD’s facility is the largest RBC plant in the world. The plant consists of: Preliminary Treatment Components • IDI Barscreens (2 units) w/screenings compactor and shaftless screw conveyer • Influent Pumps (3 units) – 35 MGD rated capacity each • Aerated Grit Chambers (3 units) w/associated grease removal Primary Treatment Components • Primary Microscreens (7 units) – 250 micron screens Secondary Treatment Components • 1st Stage RBC’s (44 units) • 2nd Stage RBC’s (72 units) • 3rd Stage RBC’s ( 36 units) • Intermediate Pumps (3 units) – pump water to clarifier from 3rd RBC stage • Intermediate Clarifier (4 cells – total volume 2 MG) • Secondary Microscreens (18 units) – 27 micron screens Disinfection Components • Sodium Hypochlorite solution – average feed 1000 gallons/day at 8% solution strength with dechlorination of effluent prior to exiting the treatment facility Residuals Handling Components • Gravity Thickeners (2 units) – 100 foot diameter each • Gravity Belt Thickeners (4 units) • 2.5 Meter Belt Presses (2 units) • Anaerobic Digesters (2 units) – 100 foot diameter each • Fluidized Bed Incinerator (40DT/day rated) • Alkaline Stabilization Facility (40DT/day rated) Energy Management Components • 2 Megawatt Diesel Generator (full back-up/emergency power for WWTP) • 450 Kilowatt Gas Generators (2 units) – operate on natural, digester or landfill gas • 850 Kilowatt Hydro Turbines (3 units) – induction units (French Broad River source) Automation Components • Foxboro Distributed Control System (DCS) – full automated control of WWTP Sludge Management Plan • MSD utilizes its fluidized bed incinerator as its primary residual management option, with alkaline stabilization as a secondary management option – as well as maintains an arrangement with the Buncombe County landfill (lined) for emergencies. Presently the facility is managing 12-15 DT’s per day of residuals. The facilities are designed for 40DT’s per day. Due to the lack of true primary clarifiers, most of the sludge generated at the facility is secondary in nature (i.e. sloughings from the RBC’s). Sludge is thickened in on-site gravity thickeners to a consistency of 4-7% solids at which time it is then pumped to the 2 1/2-meter belt presses. These units dewater the sludge to over 24% solids and then it is pumped to the incinerator. The facility maintains gravity belt thickeners and anaerobic digesters; however these units are presently not being utilized. Air emissions from the incinerator are of excellent quality. Recent air emissions testing place removal efficiency of the air scrubbers at 99+% for regulated parameters. Incinerator ash is thickened on-site via a gravity ash thickener and then pumped to an on-site lagoon. Groundwater is monitored in accordance with NCDENR requirements (up & down gradient). When alkaline stabilization operations are activated, a class A product is produced and distributed to the public. The alkaline add-mixtures utilized in the process are fly ash, cement kiln dust (CKD) and lime kiln dust (LKD). The process incorporates the use of the "N-Viro" process when these alkaline products are utilized in accordance with the patented mix recipe. Due to the fact that the incinerator operations provide much more cost-effective management, it is utilized as the primary option. Supplementary fuel of natural gas is required due to the 24% solids content. However, reclaimed methane gas from a closed county landfill can be utilized for partial operations. MSD also maintains an "agreement" with the local county landfill (lined) to dispose of dewatered sludge during emergency and/or maintenance/breakdown instances; this provides a 3rd residuals management alternative. III. Improvements to Facilities A. Collection System Improvements MSD assumed ownership and maintenance of the various local public collection systems in 1990, and since that time MSD has undertaken an aggressive program to correct existing known collection system problems. Between 1990 and 2009, over 746,000 linear feet of pipe have been replaced and over $204 million has been re-invested in sewer rehabilitation projects. However, due to the large size of the MSD system, there is much work still to be done. From 2009 to 2019, the District expects to rehabilitate or replace an additional 500,000 lineal feet. Approximately $146 million will be spent for the Districts Capital Improvement Program (CIP) over the next 10 years. Of this, 14% will be spent on rehabilitating medium to large interceptors, 72% on rehabilitating or replacing small collection lines, and 12% on the treatment plant and pump station projects. The total estimated cost to rehabilitate the Districts aged collection system and WRF facilities over the next twenty year period is estimated at over $275 million. MSD continues to use its “Pipe Rating” program to evaluate the structural condition of aged sewer lines and prioritize rehabilitation projects. This award winning program accomplishes this through a combination of Closed Circuit Television (CCTV) review, pipe-defect rating, a Geographic Information System (GIS), and engineering analysis. MSD maintains an aggressive Preventative Maintenance Program whereby approximately 920,000 lineal feet of sewer lines were cleaned by high pressure water jetting equipment. In addition, about 164,000 linear feet of sewer lines are mechanically or chemically treated to remove tree roots and blockages. A program to clear MSD Right-of-Ways has been implemented with 40,203 ft cleared this year. B. Wastewater Reclamation Facility Improvements Recently completed and upcoming facility rehabilitation includes the following; • • • • Installation of new sludge cake (Schwing) pump & associated controls Installation of 2 new RBC blowers & associated controls Rehabilitation of the Grit and Grease Removal Process Replacement of the aged intermediate pumps. The old pumps are inefficient, hydraulically-driven pumps which use “fluid to pump fluid”. The new pumps will be efficient electrically-driven units, and will save an estimated $72,000 per year in energy costs. Replacement of the final microscreen system. This system has been problematic since its installation, and is scheduled for replacement. The new system will; utilize a microfiltration system, and is expected to be far better performing, and easier to maintain. • IV. Performance Measures A. Collection System, System Services Division • The District has an aggressive Preventative Maintenance program of high pressure cleaning and root control. This year over 1 million lineal feet of pipeline was treated by MSD in this way or approximately 21% of the 960 miles of system. System Services division completed and submitted to NCDNR-DWQ two-six month High Priority Line Inspection Reports and one Increased Inspection and Maintenance Report as required. The High Priority Line report documents inspection of aerial lines, siphons and lines in proximity to vulnerable creeks and streams. The Increased Inspection Report documents oversight of problem sewer lines in the 10 year CIP, all of which must be inspected once every three years until replaced. The collection system recorded 23 sanitary sewer overflows (SSO’s). All SSO’s were remediated according to the District’s standard operating procedures for sanitary sewer overflow cleanup and no severe environmental impact occurred. • • Attachments (These documents are in Adobe Acrobat format. To download a free Acrobat Reader CLICK HERE) • Customer Service response • Night Call response • Pipeline Maintenance totals • SSO Report - monthly • SSO's greater than 1000 gallons • SSO’s by cause • Construction totals (In S.S. division) • SSO’s charted • WEB Charts for System Services B.Wastewater Reclamation Facility (WRF) Performance measures were successfully achieved during the FY09 annual reporting period. The WRF continues to provide effective/efficient treatment services to the community averaging CBOD & TSS removal efficiencies of 93% and 91% respectively. Flow to the WRF continues to remain well below hydraulic capacity for the plant, with an average flow of 16.5 million gallons per day – the continued combination of the near drought conditions and losses of industrial flows were the main contributors to the reduced flows. The WRF remained in compliance for all permitted parameters and received a favorable review by NC-DENR regional office staff with respect to the annual facility inspections. The regional air quality agency provided MSD with a similar inspection review/report. MSD maintained its service contract agreement with Pace Analytical, Inc. (NC certified lab). This agreement incorporates the exchange of full laboratory testing services for use of the existing laboratory space. This progressive opportunity continues to yield significant long-term savings to MSD. MSD was again recognized for outstanding wastewater treatment efforts by the National Association of Clean Water Agencies (NACWA – formerly AMSA) and received the prestigious NACWA Silver Award signifying consistent NPDES permit compliance during the 2008 calendar year. This marks the ninth consecutive year MSD has been honored with a Peak Performance Award representing continued excellence in environmental protection. The WRF successfully participated in a surveillance audits (both internal & external) regarding ISO14001 certification – coming through with zero (0) non conformances. This program, also referred to as an Environmental Management System, continues to provide significant benefits to MSD both in the short & long-term. Some of the significant divisional accomplishments this fiscal year were: 1. Received the National Association of Clean Water Agencies (NACWA) “Peak Performance Award” acknowledging Treatment Plant compliance 2. Completed replacement of venturi air emission device & heat exchanger improvements 3. Completed design & bidding for intermediate pump replacement CIP project 4. WRF SCADA – continued improvements to plant, remote pump station & flow monitoring SCADA 5. Completed design for replacement of final micro-screens (Aqua-Disk Filter CIP project) 6. Completed ash lagoon dam & emergency spillway clearing (tree) project 7. Continued comprehensive WRF process monitoring/evaluation – RBC & solids separation process 8. Continued comprehensive WRF cyanide monitoring & evaluation –NPDES permit 9. Initiated performance improvement program for plant process operations 10. Continued hydrogen sulfide (H2S) gas detection/monitoring system at Carrier Bridge Pump Station – liquid and vapor phase odor control program 11. Completed hydro-electric process improvement – turbine replacement 12. Completed 2nd of two gravity thickener drive replacements 13. Numerous structural systems improvements at WRF and pump stations 14. On going revisions/updates to SUO, ERP, head-works analysis, IW survey – IW/pretreatment 15. Continued Media Campaign – Grease Education Program (electronic billboards, city buses, etc.) 16. On going background lake testing for spill response procedures – bacteriological testing Performance Measures Task Daily (average) flow, treated MGD Maximum daily flow treated, MGD Dry tons of bio-solids processed Cost per million gallons (MG), treated Energy costs per MG, treated Carbonaceous biochemical oxygen demand (CBOD) removal efficiency, % 7. Total suspended solids (TSS) removal efficiency, % 8. Number of NPDES permit non-compliance 9. Preventative to corrective maintenance ratio 10. Equipment availability percentage 1. 2. 3. 4. 5. 6. FY07 18.2 47.9 5294 $786 $178 91 90 0 70:30 >95% FY08 15.8 33.2 4956 $937 $184 93 92 0 70:30 >95% FY09 16.5 40.7 4934 $877 $179 93 91 0 70:30 >95% Attachments (These documents are in Adobe Acrobat format. To download a free Acrobat Reader CLICK HERE) • Plant location map with contours ( This is a large file) • Schematic of Wastewater Reclamation Facility • Wastewater Reclamation Facility site • WRF performance chart • WRF pollutant removal chart • Biosolids production • Air Emissions V. Certification I certify under penalty of law that this report is complete and accurate to the best of my knowledge. I further certify that this report has been made available to the users and customers of the MSD system and that those users have been notified of its availability. ____________________________________________ Thomas E. Hartye, P.E. August 31, 2009 General Manager Metropolitan Sewerage District of Buncombe County, NC If you would like a hard copy or more information... Write to webmaster@msdbc.org CUSTOMER SERVICE RESPONSE - Monthly From 7/1/2008 to 6/30/2009 Month Beginning 7/1/2008 8/1/2008 9/2/2008 10/1/2008 11/3/2008 12/1/2008 1/2/2009 2/2/2009 3/2/2009 4/1/2009 5/1/2009 6/1/2009 Number of Jobs Average Response Average Time Spen 108 100 106 105 82 126 115 130 135 134 130 128 1399 117 0.47 Hrs. 0.52 Hrs. 0.44 Hrs. 0.45 Hrs. 0.45 Hrs. 0.52 Hrs. 0.44 Hrs. 0.52 Hrs. 0.54 Hrs. 0.55 Hrs. 0.56 Hrs. 0.47 Hrs. 0.49 Hrs. 0.71 Hrs. 0.59 Hrs. 0.60 Hrs. 0.70 Hrs. 0.69 Hrs. 0.70 Hrs. 0.66 Hrs. 0.66 Hrs. 0.74 Hrs. 0.71 Hrs. 0.74 Hrs. 0.84 Hrs. 0.70 Hrs. TOTALS Avg Jobs/ Month Night Call Response - Monthly From 7/1/2008 to 6/30/2009 Number of Jobs Average Response Average Time Spent July 2008 1ST RESPONSE 37 39 3 0.48 Hrs. NIGHT CREW 0.71 Hrs. REGULAR 0.35 Hrs. 0.47 Hrs. 0.87 Hrs. 0.51 Hrs. August 2008 1ST RESPONSE 36 55 5 0.48 Hrs. NIGHT CREW 0.73 Hrs. REGULAR 1.33 Hrs. 1.79 Hrs. 1.72 Hrs. 0.73 Hrs. September 2008 1ST RESPONSE 38 38 5 0.69 Hrs. NIGHT CREW 0.51 Hrs. REGULAR 0.28 Hrs. 0.59 Hrs. 1.09 Hrs. 0.47 Hrs. October 2008 1ST RESPONSE 31 58 0.63 Hrs. NIGHT CREW 0.55 Hrs. 1.45 Hrs. 0.90 Hrs. November 2008 1ST RESPONSE 33 73 5 0.60 Hrs. NIGHT CREW 0.57 Hrs. REGULAR 3.06 Hrs. 0.47 Hrs. 1.17 Hrs. 0.37 Hrs. December 2008 1ST RESPONSE 49 71 0.70 Hrs. NIGHT CREW 0.81 Hrs. 1.44 Hrs. 0.57 Hrs. January 2009 1ST RESPONSE 36 58 0.54 Hrs. NIGHT CREW 0.79 Hrs. 0.70 Hrs. 0.59 Hrs. Night Call Response - Monthly From 7/1/2008 to 6/30/2009 Number of Jobs Average Response Average Time Spent February 2009 1ST RESPONSE 46 30 2 0.60 Hrs. NIGHT CREW 0.62 Hrs. REGULAR 0.59 Hrs. 1.00 Hrs. 0.88 Hrs. 0.67 Hrs. March 2009 1ST RESPONSE 49 50 2 0.62 Hrs. NIGHT CREW 0.55 Hrs. REGULAR 0.90 Hrs. 0.25 Hrs. 1.22 Hrs. 0.47 Hrs. April 2009 1ST RESPONSE 34 63 3 0.68 Hrs. NIGHT CREW 0.54 Hrs. REGULAR 0.81 Hrs. 1.06 Hrs. 0.92 Hrs. 0.56 Hrs. May 2009 1ST RESPONSE 31 48 6 0.46 Hrs. NIGHT CREW 0.74 Hrs. REGULAR 0.94 Hrs. 1.33 Hrs. 1.54 Hrs. 0.62 Hrs. June 2009 1ST RESPONSE 30 34 6 0.45 Hrs. NIGHT CREW 0.49 Hrs. REGULAR 1.12 Hrs. 0.65 Hrs. 0.58 0.63 1.17 0.82 Hrs. 0.90 Hrs. 0.58 1.21 0.90 92 1.48 Hrs. 0.51 Hrs. TOTALS 1ST RESPONSE NIGHT CREW REGULAR 1104 450 617 37 Avg Jobs/ Month 1st Response: CSR Calls by First Responder Night Crew: Assistance to First Responder or CSR Calls after 11:30 weekdays or nights and holidays Regular: Non CSR Calls by First Responder Pipeline Maintenance Totals By Date Completed - Monthly From 7/1/2008 to 6/30/2009 ML Wash Ftg: SL Wash Ftg: Contr. Ftg: Rod Ftg: 1,056 0 7,113 Cleaned Ftg: * 77,743 Root Ftg: ** 0 TV Ftg: MH Loc: Other: July 2008 70,630 35,114 0 197 August 2008 68,039 1,185 0 6,437 74,476 0 16,499 0 94 September 2008 73,859 1,310 0 5,165 79,024 0 20,671 0 87 October 2008 84,166 2,651 0 6,739 90,905 0 16,652 0 91 November 2008 45,501 1,537 0 4,324 49,825 0 18,263 0 87 December 2008 62,536 3,952 0 8,192 70,728 0 16,224 0 89 January 2009 88,697 2,151 0 5,426 94,123 0 24,072 0 109 February 2009 78,566 2,850 0 5,643 84,209 0 21,277 0 110 March 2009 99,381 4,692 0 8,731 108,112 0 21,841 0 142 April 2009 85,063 2,390 0 12,023 97,086 41,111 26,588 0 341 May 2009 74,079 2,355 0 8,908 82,987 27,327 19,216 0 222 June 2009 62,562 Grand Total Avg Per Month 893,079 74,423 1,317 27,446 2,287 0 0 0 10,585 89,286 7,441 73,147 982,365 81,864 6,740 75,178 6,265 28,014 264,431 22,036 0 0 0 141 1,710 143 * Total Cleaned ftg does NOT include SL ftg. ** Chemical Root Application. Tuesday, August 18, 2009 Page 1 of 1 SSO Report - Monthly From 7/1/2008 to 6/30/2009 # SSOs July 2008 1 Avg. Avg. Avg. Avg. Spills Spills Response SSOVolume SurfaceVol Rainfal >=1000 >=15000 47.00 50.00 300 2,565 200 500 0.13 0.19 0.06 31.50 6,280 6,280 0.06 0.05 21.67 937 1,091 0.15 0.08 6.33 31.00 9.00 25.00 17.33 20.17 465 505 700 1,181 1,002 1,333 465 500 700 1,181 802 1,239 0.07 0.13 0.12 0.30 0.22 0.13 0 0 0 2 0 1 0 0 0 0 1 1 5 0 0 0 0 0 0 0 0 0 0 0 0 0 Total SSOVol 300 2,565 Total SurfaceVol 200 500 August 2008 1 September 2008 0 October 2008 2 12,559 12,559 November 2008 0 December 2008 3 2,812 2,182 January 2009 0 February 2009 6 2,792 505 1,400 4,723 3,006 30,662 2,792 500 1,400 4,723 2,406 27,262 March 2009 1 April 2009 2 May 2009 4 June 2009 3 Grand Total 23 Tuesday, August 18, 2009 Page 1 of 1 SSOs Over 1000 Gallons Reaching Surface Waters From 8/18/2008 to 8/18/2009 Date 10/6/2008 10/28/2008 12/10/2008 5/28/2009 6/15/2009 8/10/2009 Volume 7,197 5,362 1,882 2,923 1,306 1,710 SSOSurfaceName CHRISTIAN CREEK UNNAMED TRIBUTARY SWEETEN CREEK TRIBUTARY TRIBUTARY TO SWANNANOA RIVER TOWN BRANCH WO# 407833 430179 431373 421939 421945 SSOLocation 12 OLD JIMS BRANCH RD - SWANNANOA DAVENPORT RD - ASHEVILLE 1 CORNELL ST - ASHEVILLE 221 SCHOOL RD - ASHEVILLE 5 CHESTNUT LODGE RD - BLACK MOUNTAIN 240 BILTMORE AVE - ASHEVILLE UNNAMED TRIBUTARY FOR FRENCH BROAD RI 427495 Tuesday, August 18, 2009 Page 1 of 1 SSOs By Cause For Fiscal Year: 08-09 Severe Natural Condition 1 Debris in Line 2 Grease 1 Roots 3 Debris in Line Grease Inflow/Infiltration Severe Natural Condition Other Inflow /Infiltration Severe Natural Condition 1 Pump Station Equipment Failure Pum p Station Equipm ent Failure 1 Roots Severe Natural Condition Total SSOs = 23 Other 14 Construction Totals By Date Completed - Monthly From 7/1/2008 to 6/30/2009 EM DigUps Digups July 2008 23 19 9 14 10 12 18 13 14 14 10 13 13 159 Ftg 344 108 287 421 55 555 546 316 456 402 468 415 4,373 MH Repair Taps 36 50 25 40 20 26 39 45 48 45 44 40 458 27 20 15 18 8 12 17 18 17 22 18 19 211 ROW # IRS IRS Ftg Repairs Ftg 0 8,899 2,616 3,147 0 0 1,601 6,559 0 1,069 0 10,240 34,131 3 7 2 13 5 0 0 3 9 3 7 8 60 156 1,011 358 1,294 529 0 0 391 894 341 1,667 1,539 8,180 Const Rehb Accept Ftg Ftg 0 0 0 0 0 0 301 77 0 0 100 490 968 156 1,011 358 1,294 529 0 0 391 894 341 1,667 1,539 8,180 D-R 1 2 0 2 0 1 0 2 5 0 0 1 14 D-R Ftg 120 1,719 0 1,024 0 546 0 878 1,368 0 0 884 6,539 Total #MH Rehb Ftg 0 13 0 7 0 5 0 8 9 0 0 10 52 276 2,730 358 2,318 529 546 301 1,346 2,262 341 1,767 2,913 15,687 August 2008 32 September 2008 31 October 2008 27 November 2008 13 December 2008 29 January 2009 24 February 2009 42 March 2009 35 April 2009 46 May 2009 37 June 2009 30 Grand Total 369 Tuesday, August 18, 2009 Page 1 of 1 Sanitary Sewer Overflows 350 300 250 SSOs 200 150 100 50 0 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 221 137 114 78 78 55 52 41 23 Fiscal Year SSOs 289 System Services Division Sanitary Sewer Overflows By Month, 2002-2008 Performance Measures 50 40 30 SSOs 20 10 0 2002 2003 2004 2005 2006 2007 2008 2009 January 10 12 4 5 4 7 5 0 February 7 14 17 5 6 2 5 6 March 7 8 12 8 7 3 4 1 April 7 7 3 6 3 3 1 2 May 5 21 6 7 10 7 2 4 June 7 4 7 3 6 3 2 3 July 9 9 6 1 5 3 1 1 August 9 8 5 4 2 5 4 1 September 5 5 5 17 5 4 4 0 October 10 9 2 9 1 6 5 2 November December 6 5 7 8 2 5 4 0 12 12 4 5 4 5 4 3 Month System Services Division Customer Service Requests Performance Measures 3,000 2,500 2,000 Calls 1,500 1,000 500 0 Normal Hours Night Call 99-00 2,962 1,903 00-01 2,748 1,681 01-02 2,408 1,335 02-03 1,721 1,371 03-04 1,476 1,207 04-05 1,665 1,249 05-06 1,450 1,077 *06-07 1,386 820 07-08 1,424 948 08-09 1,399 842 Fiscal Year *October 2006 added Night First Responder as a full time position. System Services Division Average Response Times Performance Measures 3 2.5 2 Hours 1.5 1 0.5 0 Normal Hours Night Call 99-00 1.19 1.99 00-01 0.93 1.67 01-02 0.73 1.52 02-03 0.66 1.55 03-04 0.65 1.47 04-05 0.66 1.54 05-06 0.68 1.5 *06-07 0.58 0.78 07-08 0.53 0.76 08-09 0.49 0.71 Fiscal Year *October 2006 added Night First Responder as a full time position. System Services Division Total Lines Washed Performance Measures 1,000,000 800,000 Lineal Feet 600,000 400,000 200,000 July 1999 June 2000 512.52 399,764 July 2000 June 2001 556.56 434,114 July 2001 June 2002 918.01 716,044 July 2002 June 2003 585.02 456,315 July 2003 June 2004 724.69 565,257 July 2004 June 2005 654.09 510,187 July 2005 June 2006 818.82 638,683 July 2006 June 2007 849.03 662,245 July 2007 June 2008 1,145.14 893,206 July 2008 June 2009 1,180.16 920,525 Feet/Truck/Day Total Feet Fiscal Year System Services Division Lines CCTV Inspected Performance Measures 300,000 250,000 200,000 Lineal Feet 150,000 100,000 50,000 0 July 1998 - July 1999 - July 2000 - July 2001 - July 2002 - July 2003 - July 2004 - July 2005 - July 2006 - July 2007 - July 2008 June 1999 June 2000 June 2001 June 2002 June 2003 June 2004 June 2005 June 2006 June 2007 June 2008 June 2009 184.96 96,179 206.87 161,361 182.10 142,036 268.76 209,635 378.73 295,410 318.97 248,793 312.82 162,668 333.49 173,413 459.46 238,919 496.26 258,055 508.52 264,431 Feet/Truck/Day Total Feet Fiscal Year 200,000 System Services Division Lines Rodded - Root Removal Performance Measures 150,000 Lineal Feet 100,000 50,000 0 92-93 93-94 94-95 95-96 96-97 97-98 98-99 99-00 00-01 01-02 02-03 03-04 04-05 05-06 06-07 07-08 08-09 Feet/Truck/Day 114.08 116.03 153.67 79.18 Total Feet Chemical 96.01 185.88 260.92 240.38 288.08 303.78 341.46 491.18 161.85 213.22 257.03 275.95 343.41 30,000 35,993 38,379 40,749 55,000 75,178 29,661 30,169 39,955 20,587 24,963 48,328 67,838 124,997 149,800 157,966 177,560 127,707 42,082 55,436 66,829 71,748 89,286 Fiscal Year *A second rod truck was added in May 1999. **Second rod truck surplused in Dec 2003. System Services Division Dig Up Repairs Performance Measures 1,000 800 600 Repairs 400 200 0 July 1999 June 2000 780 518 July 2000 June 2001 865 509 July 2001 June 2002 983 667 July 2002 June 2003 677 535 July 2003 June 2004 614 531 July 2004 June 2005 636 485 July 2005 June 2006 602 483 July 2006 June 2007 542 406 July 2007 June 2008 513 411 July 2008 June 2009 528 458 Construction Manhole Fiscal Year Tap installation information is reported in the next chart. System Services Division Dig Ups By Month, 2002-2009 Performance Measures 100 90 80 70 Digups 60 50 40 30 20 10 0 2002 2003 2004 2005 2006 2007 2008 2009 January 60 61 57 62 65 57 39 37 February 65 72 49 57 58 41 52 56 March 61 57 71 54 65 49 45 49 April 72 75 46 72 49 45 51 56 May 83 45 50 56 45 39 55 50 June 43 55 59 39 38 53 35 43 July 64 50 47 40 49 36 42 42 August 76 41 52 53 47 37 33 41 September 54 47 45 57 42 35 29 44 October 68 69 70 49 60 37 53 37 November December 57 45 28 40 48 47 34 25 48 60 40 50 36 53 45 47 Month System Services Division Construction Rehab Footage - IRS & Dig and Replace Performance Measures 30000 29000 28000 27000 26000 25000 24000 23000 22000 21000 20000 19000 18000 17000 16000 15000 14000 13000 12000 11000 10000 9000 8000 7000 6000 5000 Lineal Feet July 2002 - June 2003 6303 July 2003 - June 2004 17868 July 2004 - June 2005 17155 July 2005 - June 2006 22570 July 2006 - June 2007 23764 July 2007 - June 2008 28048 July 2008 - June 2009 15687 Rehab Fiscal Year . System Services Division Taps Installed Performance Measures 400 350 300 Taps Installed 250 200 150 100 50 0 July 1999 June 2000 202 July 2000 June 2001 209 July 2001 June 2002 225 July 2002 June 2003 251 July 2003 June 2004 211 July 2004 June 2005 305 July 2005 June 2006 294 July 2006 June 2007 308 July 2007 June 2008 260 July 2008 June 2009 211 Taps Fiscal Year *One six man construction crew was used throughout the period. Wastewater Reclamation Facility Performance in FY09 35.0 30.0 Concentration (mg/l) 25.0 20.0 15.0 10.0 5.0 0.0 Ju ly O ct ob er Ja nu ar y Fe br ua ry Au gu st Se pt em be r N ov em be r D ec em be r M ar ch Ap ril M ay CBOD (wastewater strength) TSS (total suspended solids) CBOD LIMIT TSS LIMIT Ju ne Month July August September October November December January February March April May June Average % Removal INF CBOD EFF CBOD % Removal Req'd % Removal 171.5 10.9 94% 85% 195.0 9.2 95% 85% 205.7 12.1 94% 85% 277.6 12.9 95% 85% 202.2 12.0 94% 85% 193.9 12.5 94% 85% 185.6 13.2 93% 85% 152.9 10.9 93% 85% 186.3 12.7 93% 85% 219.0 17.9 92% 85% 200.9 16.6 92% 85% 208.0 17.3 92% 85% 199.9 13.2 93% WRF CBOD%Removal Data 98% 96% 94% 92% 90% 88% 86% 84% 82% 80% 78% Au gu Se st pt em be r O ct ob er N ov em be D r ec em be r Ja nu a Fe ry br ua ry M ar ch Ju ly % Removal Req'd % Removal %-Removal Ap ri l ay ay M M FY09 Au gu Se st pt em be r O ct ob er N ov em be D r ec em be r Ja nu a Fe ry br ua ry M ar ch Ju ly Ap ri l Average % Removal 214.6 19.6 91% FY09 Ju ne Month July August September October November December January February March April May June INF TSS 238.6 248.6 229.6 198.8 212.6 208.1 193.7 204.4 234.6 182.2 207.0 217.3 EFF TSS % Removal Req'd % Removal 16.1 93% 85% 17.8 93% 85% 17.1 93% 85% 15.8 92% 85% 17.8 92% 85% 20.4 90% 85% 19.3 90% 85% 20.1 90% 85% 26.1 89% 85% 27.9 85% 85% 19.6 91% 85% 17.5 92% 85% WRF TSS %Removal Data 94% 92% 90% 88% 86% 84% 82% 80% % Removal Req'd % Removal %Removal Ju ne BIOSOLIDS PRODUCTION FY09 DRY TONS BURNED POUNDS POLYMER LBS/PER TON POLYMER B.F.P. FEED SOLIDS % B.F.P. CAKE SOLIDS % LANDFILL GAS (MCF) NATURAL GAS (MCF) FUEL OIL (GAL) Dry Tons Sludge - Truck Dry Tons Sludge - Nutri-Lime Dry Tons - Alkaline AdMix Wet Tons Nutri-Lime Final Product Distr. - (DT) Dry Tons Sludge - Landfill Wet Tons Sludge - (scales) TOTAL JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN FY09 399 2200 5.1 3.6 24.2 0 2.17 0 0 0 0 0 0 0 0 397 1786 4.5 2.9 24.5 0 2.10 0 0 0 0 0 0 0 0 333 1931 5.8 3.0 24.5 0 2.04 0 0 0 0 0 0 0 0 342 2120 6.2 2.4 23.3 0 1.98 0 0 0 0 0 0 0 0 317 1840 5.8 3.1 23.3 0 1.62 0 0 0 0 0 0 0 0 355 1347 3.8 4.2 24.0 0 1.55 0 0 0 0 0 0 0 0 454 1206 3.0 4.6 23.8 0 1.72 0 0 0 0 0 0 0 0 432 1925 4.4 4.7 24.4 0 1.57 0 0 0 0 0 0 0 0 522 1980 3.7 5.0 25.3 0 1.86 0 0 0 0 0 0 0 0 453 1723 3.8 4.7 26.1 0 1.44 0 0 0 0 0 0 0 0 403 1449 3.6 4.5 25.4 0 1.66 0 0 0 0 0 0 0 0 527 3336 6.3 3.8 25.0 0 2.17 0 0 0 0 0 0 0 0 4,934 22,843 4.7 3.9 24.5 0 21.88 0 0 0 0 0 0 0 0 METROPOLITAN SEWERAGE DISTRICT B.F.P. SLUDGE METALS DATA ARSENIC BERYLLIUM CADMIUM CHROME COPPER NICKEL LEAD ZINC MERCURY PRESSURE DROP OXYGEN CARBON MONOXIDE Removal Efficiency AIR EMISSIONS DATA FY09 RSC ug/M3 0.023 LIMITS Mg/Kg 1,419 JUL 1.50 0.26 AUG ND 0.53 4.40 41.6 403 62.7 59.6 2010 ND 21/5 12.0 4.9 1452 397 576 SEP ND ND 1.80 27.8 331 36.2 47.1 1490 ND 23/5 11.4 3.8 1464 333 491 OCT ND ND 1.80 37 339 49.2 51.9 1520 0.41 21/5 13.9 4.1 1418 342 510 dispersion factor = 26 NOV DEC JAN FEB ND ND 1.30 31 258 37.3 35.4 1310 0.21 22/5 11.5 2.9 1484 317 428 ND 0.31 2.50 31 255 40.5 36.8 1440 0.61 21/5 13.6 5.0 1476 355 476 ND ND 0.96 21 208 35.5 28.9 1300 0.38 21/5 11.2 2.3 1498 454 461 2.50 ND 0.85 26 238 37.5 32.9 1330 0.29 22/5 11.3 3.2 1502 432 454 MAR 3.10 0.40 ND 35 267 31.0 25.7 1060 0.61 21/5 12.0 3.6 1488 522 587 APR ND ND ND 25 246 33.0 31.4 1200 0.48 22/5 13.8 2.9 1485 453 490 MAY 1.90 ND 0.73 26.8 272 43.7 38.2 1330 0.73 21/5 12.2 5.6 1486 403 448 JUN ND 0.36 1.00 32.2 341 55.3 50 1630 1.10 22/5 12.6 3.6 1478 527 642 99.83% 99.83% 99.89% 99.85% 99.99% 99.83% 99.81% 99.99% 25% 0.057 0.65 5,433 45,435 1.40 45.8 340 2.0 0.15 123,354 8,278 48.5 46.5 1510 3,200 0.03 22/5 13.1 2.8 1518 399 522 Venturi & Tray Scrubber In Stack Gas In Stack Gas COMBUSTION TEMP. In Sand Bed TONS BURNED HOURS OPERATED

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