Setting the Gold Standard
In
Document Management Services
Table of Content
1. Overview………………………………………………………………………………………2
2. About Us………………………………………………………………………………….……3
3. Our Growth………………………………………………………………….………………...4
4. Our Services………………………………………………………….…………………..……5
5. Our Presence……………………………………………………….………………………….7
6. Management…………………………………………………………………………………..8
7. Organizational Structure………………………………………………..……..……….…….9
8. Our Clients…………………………………………………………………………………....10
9. Contact Us……………………………………………………………………………….……11
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Document:
Worth its weight in gold
Documents are power. In the modern business world, managing physical
documents plays an important role. The organizations today face many
challenges managing the high volume of sensitive documents.
Sources say “Fortune 500 companies as a whole lose an average of $12 Billion
per year to inefficiencies caused by the lack of a structure for managing their
documents and digital assets.”
“It is said that the average person spends over 150 hours per year, just looking for
lost information. Based on a 260 days year, excluding weekends & holidays, that
is almost 35 minutes per day, 2.9 hours per week and 12.5 hours per month.”
Recent research has indicated that nearly 10% of an average office worker's day
is spent in trying to locate existing information and documents. Considering the
above facts it is important to manage documents more effectively.
Streamlining business processes and increasing efficiency are fundamental
concerns for any organization. Time and effort wasted in tracing & retrieving
documents amounts to a lot more.
Most of developed countries have a legal compliance to retain documents for a
particular period of time in many of the industries.
There is a need to manage these documents to ensure that these important
documents can be referred or used for future purposes and all the documents are
very important to be kept safe to avoid any loss of revenue to the company.
We now live in a world where chasing the information that you need has become
increasingly a dead-end pursuit. Don't work so hard for your documents–make
your documents work for you instead
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About Us:
Our solid gold performance
SoftAge Information Technology Limited
We pride ourselves as one of the leaders in the field of SoftAge at glance
Document Management Services since last 17 years. We are an
ISO 9001:2008 Certified Company, member of NASSCOM & Founded in 1994 as
PRISM International, with presence over India, UAE and proprietorship firm
Kenya.
Incorporated in year 2000 as
“SoftAge gets the Business Gaurav SME Awards 2011.Rated as limited company
the Best Medium Enterprise in the IT & ITES sector”
More than 9000+ Employees
SoftAge offer a one-stop solution in complete Document life-
cycle management. It helps businesses meet the challenges Our business model for
associated with document management, data protection and DMS represents unique
document destruction with strategic solution and proven combination of man and
expertise. machine
Today, the company is standing on the threshold of a 100 crores Processed over 300 Million
turnover with a vision to widen to reach newer heights with forms till date
global presence of our company and workforce.
Process around 4,00,000
We offer our clients broader capabilities and deeper expertise to documents per day
give them easy and uncomplicated solutions to their needs.
Over 900 Million documents
SoftAge leads industry in designing and implementing already stored in our
document management solutions that bridge gap between warehouses
physical and digital information management with its integrated
solutions service offering. 64 hub offices & warehouses
across India
Our Vision Global Presence
To be leaders in solutions and services we offer
Globally
SoftAge Foundation
“SoftAge Foundation” is formed with a thought of social
contribution to bring attention to need for childhood healthcare
and education. The foundation is also working on mentally
deranged and unstable children, giving them medical attention
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Excellence:
golden journey
On analyzing turnover graph of SoftAge, it could be clearly seen that most of the growth is
in the last 3 years. Financial year 2008-2009 recorded a tremendous growth of 98 percent
which continues in successive years and the recent mount was recorded as 94% in 2010-
2011.
Branches Turnover
18 1000
16
14 In Millions 800
12
10 600
8
400
6
4 200
2
0 0
Documents Employees
250 10
200 8
In Millions
In Thousands
150 6
100 4
50 2
0 0
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What we do:
our 24-carat services
At SoftAge, we understand the pressures and the challenges associated with your business.
For many businesses, the focus of document management is on the organization and storage
of documents. They want to be able to store documents in an organized and secure way that
still allows documents to be found easily.
And that's precisely why we have chosen to keep our service philosophy very simple. We
follow a rigorous process based approach to ensure the highest quality standards in our
pursuit to deliver error free services to you each and every time.
Our state-of-the-art infrastructure with superior domain expertise gives you reliability and
end-to-end management of your needs. We are proud to bring you our unique suite of
services:
Document Management
A .Document Collection:
Documents can be picked up from any location across India. At the moment our document
collection services are in the states of Delhi, Uttar Pradesh, Uttaranchal, Haryana, Gujarat,
Maharashtra, Goa, West Bengal, Sikkim, Andaman, Rajasthan, Bihar, Jharkhand, Punjab,
Madhya Pradesh, Karnataka and Himachal Pradesh.
B. Document Verification:
Subsequently, the documents get audited carefully and verified as per the client's norms by
our specially trained verification executives. Verification involves reviewing, inspecting, and
testing to establish that the document meets the regulatory standards, or specified norms.
C. Data Compilation:
Data Compilation is gathering information from various sources into a predefined database
for utilizing and analyzing the results for further suggestions, improvements, and
recommendations.
D. Data Processing:
Data Processing means creating, handling, and indexing of documents for retrieval based on
their content which involves the following processes:
Inwarding: For easy tracking of each and every document that enters our premises, a
Unique Identification Number is allotted. This enables fast and accurate document retrieval.
Batching: Another set of batch numbers are allotted for easy tracking of documents.
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Data Entry: Done on our customized software, this involves the keying of information from
handwritten text, printed document or scanned images to a database. Although data entry is
done by our thoroughly trained and experienced Data Entry Operators, our intuitive software
conducts checks at every stage of data entry. This ensures that at the very first stage data
entry is 99% accurate.
Validating: This is done to clean the data further and to ensure 100% accuracy.
E. Document Scanning:
Document scanning allows immediate access to documents in an electronic format. The
images are indexed in a manner that allows retrieval quickly and efficiently. Your
documents can be accessed from any PC, network or the web.
At any time of the process, customers can request a document or file to be returned to
them. Duplicate CDs are recommended and are stored with us, if required.
F. Document Storage:
You have the option of safely storing your boxes of documents at our computerized
warehouse. This is an efficient and space saving solution for archiving your hard copy
documents.
G. Search & Retrieval:
Along with being a cost-effective option, our computer- aided retrieval system ensures
quick access to stored documents. In fact, unlike many of our competitors, we offer same
day retrieval service.
H. Address Verification:
As it is a critical requirement for some of our clients, we carry out address verification for
them. Our Address Verification Agents visit even the remotest locations to verify
addresses.
I. Tele Calling:
We undertake all types of outbound tele-calling for customer verification as well as to pass
on information to the customer.
J. IT Support: We provide customized software for the managing the whole life cycle of
document. Various MIS are also provided as per requirement for reporting, analyzing and
surveying purposes.
Server monitoring
On-site technical consultancy
Network/Server support
Software/Hardware procurement
Data backup and recovery
Permanent on-site personnel or teams
K. HR Support:
Trained human resource is provided at any level of the document management process. We
provide manpower if required by client throughout the document management process for
data entry, scanning, auditing / complete life cycle. We help our clients save costs with our
managed service programs.
6
Our Presence:
same gold standard across
No matter where your business resides at, we're never far from you.
All our offices are well-equipped with the best infrastructure to cater to clients needs. Overall,
over 2650 workstations, office space exceeding 55,800 sq ft with a warehouse capacity
of more than 207,930 sq ft are available round-the-clock to ensure you enjoy the best-in-class
experience.
7
Our People:
a pot of gold
At SoftAge, it is important that we hire only the most talented people. By doing so, we offer
the expertise and knowledge our clients require and expect. And by encouraging our
employees to continue their professional development, we ensure our services are at the
forefront of our industry.
Some of our key people who continue to lead us and guide us to become a force to reckon
with in the industry:
An industry stalwart with over 25 years experience, Mr.
Yasin has done pioneering work in the field of Information
Technology and Document Management. A visionary, he laid
the foundation of SoftAge when the industry was just at an
inception stage. He is the one behind business transformation
at SoftAge.
Ozair Yasin
Managing Director
Armed with a Masters degree in Economics and PGDCA, Ms.
Fahmida Ozair came on board in the year 1996. With her
sharp business acumen, strong decision making skills,
strategic inputs, she has built this organization from strength
to strength. She has over 20 years' experience in Information
Technology and Finance Services Industry.
Fahmida Ozair
CEO
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Organizational Structure:
the golden line up
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Our Clients:
our most valuable assets
At SoftAge, we offer customized solutions for our clients. We believe in providing
uncompromising services, reason why our clients have invested their unquestioning faith on
us. Some of our esteemed clients include:
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Contact Us:
anytime. anywhere
For any query, please call us at +91 9873687819
or email us at info@softageindia.com
Visit us at www.softageindia.com
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