Aspire Vertical Markets
Manufacturing and Warehouse
Solutions
Manufacturing and Warehouse Solutions
Manufacturing and Warehouse
Aspire Wireless Telephone
- Why the need for Wireless telephones?
Shop managers and foreman doesn't set by the telephone
waiting for a call
Warehouse men can be anywhere in a huge warehouse
With Wireless Telephones calls can reach these people
wherever they are.
No longer need loud bells and flashing “Bee Hive” lamps to
announce a telephone call
No longer need page system to announce a calls
No more searching for a telephone to respond to page or loud
bell
Faster response time improves productivity
Manufacturing and Warehouse
Aspire Wireless Telephones
- Wireless Telephones operate over larger area than
Cordless telephones
Just add Zone Transceivers to cover larger area
- Wireless telephone can be linked to a desk telephone
so both ring when a call is received
- Multi-button wireless telephone offers many features
of digital desktop telephone
- Optional Headset allows telephone conversation while
using you hands
Manufacturing and Warehouse
AspireMail and IntraMail – cost effective solutions
for providing Voice Mail
- A circuit card that plugs into the telephone system
No need for external computer to provide Voice Mail
- Voice Mail ends the frustration and cost of missed
calls.
- Busy or unanswered calls are sent to Voice Mail to
record a message
- No more illegible handwritten message or telephone
tag
- Improves office productivity
Manufacturing and Warehouse
Auto Attendant – a Voice Mail Feature
- Quickly answers incoming calls
- Plays company greeting and give guidance to the
caller
- Offers company directory to assist caller
- Directs the call to the appropriate department or
extension
- No need for a full time operator to answer calls
Manufacturing and Warehouse
Advanced Voice Mail Features
- Personal Answer Machine Emulation
Screen calls as you would with an Answer Machine
Monitor calls without callers knowledge
Prioritize and choose which calls to answer
- Conversation Record
Keep a record of important conversations
Other conversation recording options (other than Voice Mail)
- PGDAD with Analog Recording Device
- Voice Security Recorder connected to a computer
Manufacturing and Warehouse
Advanced Voice Mail Features
- Universal Desktop Messaging
A feature of some NEC Voice Mail systems
Provides management of Voice Mail, e-mail and fax
Integrates with E-Mail software for easy control of voice
messages
- Playback
- Annotate
- Forward to a co-worker
- Attach to e-mail
- Delete
Manufacturing and Warehouse
More Voice Mail Features
- Park and Page
Places call on hold and plays announcement over paging
system
User retrieves call from the closest extension
- Message Notification
Visual Message Waiting indication on the telephone
VM calls locally or off premise to announce a message
Manufacturing and Warehouse
Caller ID
- Caller ID information displayed on telephone
See who is calling before answering
- May include both Telephone Number and Name
- Can be used by connected computer to display patient
information (Screen Pop) from a database
- Caller information passed with the call as it is
transferred
- Caller information stored with Voice Mail Message to
allow easy return of the call
- Requires Caller ID service from telephone company
Manufacturing and Warehouse
Station Message Detail Recording (SMDR)
included in every system
Provides written record of telephone traffic
- Record includes user, trunk used, number dialed, user
entered account codes for incoming or outgoing calls
With optional Ultra CallAnalyst (for single site)
- Track telephone usage
- Summarize call records
- Analyze utilization of trunks and agents.
Optional CallAnalyst Enterprise (for networks)
Manufacturing and Warehouse
Analog Ports for Analog Devices
- For Fax or Modem
Analog Device Connection (PGDAD)
- Connections for Music / Message on Hold source
- Connection for analog recording device
Manufacturing and Warehouse
Extensive Page capabilities
- Zone paging
Selectively page only desired areas of office, factory or
warehouse
- Ring over Page
Have incoming calls play ring tones over the paging system
- No need for external Loud Ringers
- Universal Page Answer
When calls Ring over Page, it is answered by any telephone in
the zone by dialing a pickup code
- Meet Me Page
Locate an employee with a page. You are connect when they
answer at a telephone in the zone and dial a pickup code
Manufacturing and Warehouse
User convenience features
- Softkeys provide user guidance – makes feature use
easier
- Directory Dialing – search on screen directory for
name
- Call Log Display
Shows Missed Calls (requires Caller ID)
Shows Dialed Calls
- Call Announce Options
Voice Announce with Handsfree Answer
Voice Over to busy telephone
Ringing telephone
Manufacturing and Warehouse
E911 compatible (Enhanced 911)
- Sends number of extension originating the call to
identify location of problem
- Requires ISDN or CAMA trunk
- Compatible with 3rd party CAMA interface box
911 Priority – Always connects to E911 Service
Bureau overriding other calls if necessary
Easy to use – no need to press line key or dial
trunk access code – just dial 911
Sounds alarm and displays message at operator
telephone or designated telephones