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Auto Attendant Configuration Template

Example: Three level Configuration

Ann No: 1.1 Default 011 562 XXXX



Welcome to Mgembu African Bank , Press 1 for Bank Accounts, for Car Finance Press 2, for Home Loan Press 3, for An Operator Press 4.

Level 1

1 2 3 4





011311XXXX









Ann No: 2.1 Default 012311XXXX Ann No: 2.2 Default 031489XXXX Ann No: 2.3 Default 012311XXXX



For Credit Card Account Press 1, for Cheque Account For New Car Insurances Press 1, for Insurance Claim Press For New Applications Press 1, for Bond Settlements Press

Level 2 Press 2, for Saving Account press 3. To go to the main 2, for Operator Assistants Press 3. To go to the main menu 2, for Bond Account Enquiries Press 3. To repeat the menu

menu press * press *. press #.

1 2 3 1 2 3 1 2 3 4







012311XXXX 012311XXXX 012311XXXX

021425XXXX 01231XXXX 031311XXXX 031507XXXX 031311XXXX









Ann No: 3.1 Default 021465XXXX Ann No: 3.2 Default 041478XXXX



For Stolen your Cards Press 1, for Account Credit For less than R100,000 Press 1, for beteen R100&500,000 Press 2, for

Press 2, for An Operator Press 3 R1M up press 3, for an Operator press 4

Level 3

1 2 3 1 2 3









021311XXXX 021238XXXX 021658XXXX 041652XXXX 041360XXXX 041358XXXX


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