Perfume
Training Outline
What is a perfume?
• categories: how are perfumes categorized
• notes: common notes used in perfumes
• process: how is a perfume made
• how to wear a perfume
• cost: why do some perfume cost less or more
• quality: how long does a perfume last
t op i c s
How to sell a perfume
• language: words and phrases used
to sell a perfume
• customer relationship: how to build
and maintain trust
• customer questions: how to answer
the most commonly asked questions
• passion: my philosophy on selling a
perfume
Store Maintenance
• how to maintain the fragrance wall
Questions
• answer any questions the cast
members may have about perfume
or selling
Objective: To allow cast members to feel more confident selling perfumes.
Time: 45-60 minutes.
Proposal by Yves Cloutier
February 2008