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JOB DESCRIPTION PERSON SPECIFICATION

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JOB DESCRIPTION PERSON SPECIFICATION Powered By Docstoc
					Std AD02010
77202




                                                                   Ref:   AD7-437
Post
                  OUTREACH OFFICER - QUALITY AND TRAINING
Area              FAMILY INFORMATION SERVICE
Directorate
                  ADULT SERVICES DEPARTMENT


VACANCY DETAILS


Closing date      11-October-2007 (12 noon)
Remuneration      Sc4/6 £16,137 - £22,293 per annum
Hours             37 hours per week
Status            Fixed term contract unitl the 31 March 2008

Reference         Please ensure you put the job reference number on
                  your Application form so we know which Job you have
                  applied for



If you would like some feedback on your application, please wait until four weeks after the closing
date and contact Jackie Bateson on 01204 338122.Bolton Metropolitan Borough Council




The 2004 National Agreement between the employers and Trades Unions across local
government requires all local Authorities to undertake and implement a fundamental pay and
grading review by 2007. This means that every job type within the organisation will be subject to
review. Please be aware that the grade advertised is, therefore, a provisional grade. We will be
able to confirm a final grade by 2007
JOB DESCRIPTION
Department               Adult Services
Job Title                Families Information Outreach Officer – Training and Quality


Grade                    Scale 4/6
                         Fixed Term to 31st March 2008 Full-time 37 hrs per week.
                         Applications from people wishing to job- share this post are welcome.
Primary Purpose of       To promote information for children, young People and families and to
the Job                  train and support individuals and groups to deliver information to families

Responsible to           Team Leader – Bolton Families Information Service (FIS)
Responsible for
Principal                    1.     The promotion, development, co-ordination and training in the
Responsibilities                    use of information on childcare, working with children and
                                    services for children and families in Bolton.
                             2.     To provide current information on childcare services and
                                    issues and ensure quality standards are met in liaison with
                                    other childcare organisations and agencies in the public,
                                    private and voluntary sector.
                             3.     To assist the Team Leader (FIS) to develop links and good
                                    working relationships with statutory organisations, voluntary
                                    groups and the private sector
                             4.     To undertake other duties which contribute to the efficient
                                    working of the Families Information Service.

MAIN DUTIES
1.      To increase awareness of the information for children, young people and families through
        one to one sessions talks and events targeted at parent and support organisations.
2.      To improve the accessibility of information for children and families in Bolton and ensure
        quality standards are maintained
3.      To liaise with Children’s Centres , Extended Services and Early Start Officers to provide
        information and training for children, young people, parents, carers and childcare workers.
4.      To answer enquiries providing advice and guidance when appropriate on children’s
        services issues in conjunction with the Team Librarians
5.      To assist with information maintenance and revision, with particular responsibility for
        information on services in areas of disadvantage.
6.      To assist with staff development and training in relation to information on services for
        children, young people and families and childcare recruitment.
7.      To contribute to the monitoring and evaluation of the Service
8.      To keep abreast of national trends and developments affecting Families Information
        Services and services for children, young people and families, and acquire any necessary
        knowledge and skills to implement new policies in this field.
MAIN DUTIES
9.     Customer Care - To provide quality services that are what our customers want and need.
       To give customers the opportunity to comment or complain if they need to. To work with
       customers and do what needs to be done to meet their needs. To inform your manager
       about what customers say in relation to the services delivered.


10.    Develop oneself and others - To make every effort to access development opportunities
       and ensure you spend time with your manager identifying your development needs
       through your personal development plan. To be ready to share learning with others.

11.    Valuing Diversity -To accept everyone has a right to their distinct identity. To treat
       everyone with dignity and respect, and to ensure that what all our customers tell us is
       valued by reporting it back into the organisation. To be responsible for promoting and
       participating in the achievement of the departmental valuing diversity action plan.



Date Job Description prepared/updated              Mary Keane
Job Description prepared by                        18/06/07
Bolton Metropolitan Borough Council

PERSON SPECIFICATION
Department               ADULT SERVICES
Job Title                FAMILIES INFORMATION OUTREACH OFFICER – TRAINING AND
                         QUALITY ASSURANCE

STAGE ONE         Disabled Candidates are guaranteed an interview if they meet the essential
                  criteria

MINIMUM ESSENTIAL REQUIREMENTS                                        METHOD OF ASSESSMENT
1.     Skills and Knowledge

1.1    Information skills and an awareness of services for                   Application/Interview
       children and young people
1.2    Presentation and training skills, applying a range of                 Assessment at interview
       activities to develop and train staff in a range of settings
       including Extended Services and Children’s Centres.
1.3    Familiarity with ICT systems                                          Application/interview
1.4    Ability to work well under pressure.
1.5    Ability to work in a team.
1.6    Ability to communicate effectively with individuals and
       groups
1.7    Ability to promote information for children, young people
       and families
1.8    Customer Care - Listen and respond to customer                 Application Form/Interview
       need, seek out innovative ways of consulting service
       users and engaging partners. Network with others to
       develop services for the benefit of the service users.
1.9    Valuing Diversity - Listen, support and monitor the
       diverse contributions made to service development
       without prejudice. Challenge behaviours and processes
       which do not positively advance the diversity agenda
       whilst being prepared to accept feedback about own
       behaviour. Recognise people’s strengths, aspirations
       and abilities and help to develop their potential.
       Understand how Valuing Diversity can improve our ability
       to deliver better services and reduce disadvantage.
1.10   Developing Self and Others - Ability to question, &
       request right training & development that links to the
       post, to seek opportunities that add to skills & knowledge,
       to respond positively to opportunities that arise & to
       support others’ learning & share learning with others
2.    Experience/Qualifications/Training etc
2.1   Must be willing to undertake appropriate training and
      development in order to meet the requirements of the
      post.


2.2   NVQ Level 3 or above (or equivalent qualification) in a
      relevant field e.g. community development, childcare or
      library/information skills.

3.    Work Related Circumstances
3.1   Willingness to be flexible and able to change hours                  Application/Interview
      when necessary. This post will involve evening and
      weekend work.


3.2   This post is subject to standard/enhanced disclosure
      from the Criminal Records Bureau.

STAGE TWO          Will only be used in the event of a large number of applicants meeting the
                   minimum essential requirements

ADDITIONAL REQUIREMENTS                                            METHOD OF ASSESSMENT
1.    Skills and Knowledge

1.1   Ability to communicate in an additional language e.g.        Application/Interview
      Gujerati, Urdu, British Sign Language. (Could also
      include other languages used by asylum seekers).

2.    Experience/Qualifications/Training etc

2.1   Possession of, or in the process of attaining, European      Application Form/Interview
      Computer Driving Licence.

Note to Applicants: Please try to show in your application form, how best you meet these
requirements

Date Person Specification prepared/updated                    18/06/07
Person Specification prepared by                              Mary Keane
                          BOLTON ADULT SERVICES DEPARTMENT

                                   ENHANCED DISCLOSURE


Thank you for your interest in applying for this post within Bolton Adult Services Department. The
post you are applying for involves working with young people or vulnerable adults. It is therefore
exempt from the Rehabilitation of Offenders Act and any offer of employment will be subject to an
Enhanced Disclosure.

As this post is exempt from the Rehabilitation of Offenders Act you must declare at application if
you have any convictions, including pending convictions, cautions, reprimands and warnings,
which would otherwise be regarded as ‘spent’ under this Act.

An Enhanced Disclosure is carried out by the Criminal Records Bureau and will check criminal
records for information on any convictions, cautions, reprimands and warnings held on the Police
National Computer and on local Police records.

The Disclosure will also include information from lists held by the Department of Health and the
Department for Education and Skills of those considered unsuitable for working with children or
vulnerable adults.

Bolton Metro Ex-offenders Policy

The disclosure of a criminal record will not prevent you from appointment unless we consider the
conviction renders you unsuitable for appointment. In making this decision we will consider the
nature of the appointment, the nature of the offence, when the offence occurred and the frequency
of offending. Failure to disclose information on a criminal record may disqualify you from
appointment or result in immediate dismissal if this discrepancy comes to light.


All information on criminal records provided both by you and within the Enhanced Disclosure will
be used, stored and disposed of in confidence and in line with Bolton Metro’s ‘Criminal Records
Bureau Code of Practice for Registered Bodies’.

If your application is successful you will receive further information on how to apply for an
Enhanced Disclosure. If you would like to discuss, in confidence, what effect any conviction may
have on your application then please contact our Personnel Team on 01204 337220.

				
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