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911 Central Dispatch 2008 Annual Report

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911 Central Dispatch 2008 Annual Report Powered By Docstoc
					 Clinton County
Central Dispatch



          POLICE



   9-1-1
   FIRE            EMS




       2008
   Annual Report
                             TABLE OF CONTENTS

Mission Statement ......................................................................................1
A Message from the Director ................................................................... 2
Status of Major Projects ............................................................................ 3
Team Member Pictures ..............................................................................5
Organizational Chart ..................................................................................6
2008 Telecommunicator of the Year ..........................................................7
Employee Training .....................................................................................8
Telephone Call Activity .............................................................................9
Telephone Call Volume and Source........................................................ 10
Law Enforcement ................................................................................... 11
Law Enforcement Officer Initiated Activity .......................................... 12
Fire Departments..................................................................................... 13
Fire/Rescue Data Chart of Call Totals .................................................... 14
Ambulance Services................................................................................ 15
Township Activities ............................................................................... 16
City, Village, and Neighboring Counties ............................................... 17
Tours and Public Safety Training............................................................ 18
Freedom of Information Act Requests .................................................... 19
Kindergarten 9-1-1 Presentations ........................................................... 20
Public Relations Events........................................................................... 21
Radio Loans to Civic/Public Safety Agencies ........................................ 22
Revenue and Expenditure Summary ...................................................... 23
Administrative Policy Board................................................................... 24
Central Dispatch on the Web ................................................................. 25
            MISSION STATEMENT




              The mission of

             Clinton County

          9-1-1 Central Dispatch
          is to contribute to the

         safety and quality of life
       in our community by linking

      the citizens of our community,

      our neighboring communities,
     and our associated public safety
     agencies with efficient, reliable,

    responsive, and professional public
         communication services.



1
A MESSAGE FROM THE DIRECTOR . . .
The data within this report supports the ever increasing demand
being placed upon our dedicated team of telecommunicators as
they continue to serve the citizens of, and those traveling
through, this great county. I continue to be impressed with the
team’s professionalism and accuracy in handling the increasing
degree of stress placed upon them.

You will notice that the total call volume activity level is down from previous years.
These reduced levels have not reduced the demand and resulting stress placed on the
team, as they provide the high level of professional service. Case in point, on page 10 is
the Telephone Call Volume and Source report. Please note that the majority of our
emergency calls are now received from devices other than traditional landline phones.
Cellular calls account for over 80 percent of these calls! Due to the way that technology
delivers cellular calls, it takes a telecommunicator at least three times longer to accurately
process the cellular call for service than a landline call. As more people “cut the cord,”
we are going to continue to see an increase in cellular call volumes.

During 2008, we continued with two of the same challenges we experienced in 2007,
technological enhancements and state legislative issues. Clinton County Central
Dispatch was very active in the development and the December 2008 passage of Public
Act 379 of 2008. As we strive to keep up with technology, and our ability to pay for that
technology, Public Act 379 is pivotal as our 9-1-1 operation is entirely funded from
Clinton County subscribers who pay the surcharge that we receive from all devices
capable of dialing 9-1-1.

Public Act 379 of 2008 has provided the surcharge parity that we sought permitting our
previously, rapidly declining landline surcharge to be reduced from $4.00 per line, to a
$2.00 assessment on all devices capable of dialing 9-1-1. Now, any device that can dial
the digits of 9-1-1 pays the same $2.00 assessment. A provision of the legislation is that
phone providers no longer have to remit the operational surcharge collected and paid to
counties on a monthly basis, but now they remit quarterly. This placed a cash flow
concern and delay in our ability to evaluate if the state’s “estimated” income for counties
from the all-device surcharge will actually be received. As accurate cash flow amounts
will not be known for a year, the Clinton County Board of Commissioners elected to
move slowly with large capital improvement projects scheduled for 2008. Our largest
improvement project continues to be the need to enhance our countywide, emergency
public safety 800 MHz trunked radio system. Page 3 explains this project in more detail.

Pages 20-22 highlight our commitment to return, as directly as we can, our support to the
community that provides us with our operational funds. We appreciate the cooperation
received from local schools to bring our 9-1-1education program directly to our children.
As scheduling permits, we look forward to bringing our educational booth to your local
community event. It is our chance to talk directly with you, provide adult and children
educational material, and thank you for your support.

                                                                                            2
                     STATUS OF MAJOR PROJECTS
Voice 800 MHz Radio – Ongoing

Our countywide, emergency public safety communication system was built in 1998, and it
continues to perform as designed. Unfortunately, what has occurred over the last ten years is
significant construction of large metal and heavy brick commercial buildings. Some of these
buildings also have radio-signal-reflective materials. Most of the radio-signal-blocking
construction is primarily in the southern tier of our townships, our most densely populated area.
These types of buildings restrict or stop radio signals, resulting in a serious public safety
concern. Police, fire, and EMS personnel inside the building cannot communicate with dispatch
and other responders outside the building. Preliminary work continues on the solution for
improved in-building coverage.

Stable funding for this large of a project continues to be a major concern. Legislative changes in
December 2008 have provided some degree of hope, but also just as much uncertainty on the
amount we will actually collect. Public Act 379 of 2008 goes a long ways in attempting to
provide surcharge-assessment parity between all devices that can access 9-1-1. The law changes
the monthly receipt of operational surcharge that is paid to counties to quarterly payments. It
will take a year (four quarterly payments being received) before we may know if it truly results
in adequate funding that we can rely on to pay for the improvements required of our public
safety communication system. The South End Enhancement project was designed during 2008,
and ballpark construction costs were obtained from two vendors. Although the project is called
the South End Enhancement project, two phases of this project include a tower in Maple Rapids
area to cover the low-lying Maple River basin area and another in the Ovid/Elsie area.

The Board of Commissioners approved the retention of a consultant to assist the Administrative
Policy Board of Central Dispatch in completing an unbiased evaluation to either improve our
current MA Com/Tyco radio system or switch to the Michigan Public Safety Communication
System (MPSCS). The MPSCS does not provide handheld, guaranteed coverage that meets our
needs. In order for our public safety personnel to have the handheld coverage required with the
MPSCS, we would have to build additional towers within Clinton County, and turn them over to
MPSCS.

The Technical Advisory Committee reviewed the consultant’s information and recommended to
the Administrative Policy Board to remain with MA Com/Tyco and enhance the current radio
system. The Administrative Policy Board reviewed the consultant’s presentation and came to the
same conclusion.

While we continue to monitor our sole source of funding (surcharge on all devices that can dial
9-1-1) to ensure it will be adequate to fund this project, we also continue to research new tower
site locations as engineered by MA Com/Tyco and work toward putting together a detailed cost
projection for this project.

I/P Telephones (Internet Protocol) – Ongoing

Clinton County Central Dispatch is taking a lead in the research of switching our 9-1-1 fixed-
phone line, antiquated telephone system to an I/P-based system. We must make this switch
before we can receive text messages or live pictures of the crime scene from victims or witnesses
of crimes.

3
            STATUS OF MAJOR PROJECTS (Continued)
We also need this enhancement to permit us to work more closely with our neighboring 9-1-1
centers in the exchange of timely and accurate relay of calls for service.

Clinton County hosted several meetings with various vendors of I/P 9-1-1 technology that many
of our neighboring 9-1-1 operations attended. We are actively exploring a regional approach to
an I/P solution. Not only will a regional solution provide quick and accurate transfer of caller
data between 9-1-1 centers, but it will also permit cost savings to all involved.

Clinton, Eaton, and Ingham counties’ 9-1-1 directors are working toward a virtual back-up
dispatch center governed by an intergovernmental agreement, whereby, each dispatch center will
be able to use each other’s centers as physical back-up sites for emergencies. I/P telephony is
required if the dispatch centers are going to work together and save the construction and
operational costs of a fixed back-up site.

800 MHZ Rebanding – Sprint/Nextel – Ongoing

Sprint/Nextel cellular phones use 800 MHz frequencies that have been intermixed with those
used by public safety. Across the United States, several dangerous instances of the Sprint/Nextel
use interfering with radio signals of public safety responders during emergencies have occurred.
The Federal Communication Commission (FCC) ordered Sprint/Nextel to pay for the
reprogramming or “rebanding” of all 800 MHz public safety radios to frequency ranges
separated from the cellular industry. The process has now arrived for Clinton County’s 600-plus
radios to be rebanded.

The process is very complicated; at the same time our public safety radios are being
reprogrammed, we have to keep our communications going. To that end, the Board of
Commissioners approved the hiring of a consulting firm to assist, not only in the actual
rebanding, but also in the huge amount of federal paperwork required to ensure the cost of the
rebanding is paid by Sprint/Nextel and not our local public safety agencies.

The expected completion of the Sprint/Nextel rebanding project is scheduled for the end of
summer in 2009.

REVERSE 9-1-1® - Completed

The year 2008 finally brought our emergency public notification system to conclusion with the
installation and training of our team members on REVERSE 9-1-1®. REVERSE 9-1-1® will
permit targeted segments of our county to be directly notified either by their landline or cellular
phones of emergencies, i.e. chemical spill, water main break, or the need for citizens to assist us
by watching for missing children or Alzheimer patients that may have walked away from home.
REVERSE 9-1-1® combines 9-1-1 calling data and GIS mapping technology to a geographical
target and notifies affected individuals.

The Administrative Policy Board approved operational policies for the use of REVERSE 9-1-1®
by other public safety agencies within Clinton County so that they too may use the internet-based
tool to assist the citizens we serve.


                                                                                                 4
                       TEAM MEMBERS




         Director        Operations Manager       Secretary
       James Fyvie          Ellen Guinn       Diane Kirkpatrick
        May 1996          September 1992          May 2004




      Supervisor            Supervisor        Telecommunicator
     Angelia Beals         Ross Lauback           Jean Kemp
     October 2001         September 2004           July 1991




    Telecommunicator      Telecommunicator    Telecommunicator
       Linda Epkey         Linda Morrison     Barbara Spagnuolo
     February 1992            July 1997          August 1999




    Telecommunicator     Telecommunicator     Telecommunicator
       Jared Spears       Suzzette Bunge        Andrea Melzer
      January 2000         August 2000          February 2003




    Telecommunicator     Telecommunicator     Telecommunicator
    Mary Birchmeier      Cynthia Goldman        Scott Walton
     December 2003           May 2005           January 2006
5
CLINTON COUNTY 9-1-1 CENTRAL DISPATCH
       ORGANIZATIONAL CHART



                        Board of Commissioners




    Secretary                     Director
Diane Kirkpatrick               James Fyvie                Administrative Policy Board




                             Operations Manager           Technical Advisory Committee
                                Ellen Guinn



              Supervisor                           Supervisor
             Angelia Beals                        Ross Lauback



                                   9-1-1
                             Telecommunicators




   Jean Kemp                   Linda Epkey                  Linda Morrison




Barbara Spagnuolo              Jared Spears                 Suzzette Bunge




Andrea Melzer                Mary Birchmeier               Cynthia Goldman



                               Scott Walton




                                                                                     6
         2008 TELECOMMUNICATOR OF THE YEAR
Each year Clinton County Central Dispatch team members vote for the team member that they
feel has gone above and beyond the normal requirements of the job in completing the
responsibilities of a Telecommunicator. The recipient receives an individual plaque and his/her
name added to the department plaque.

Team members are to consider the following factors when making their selection:

    1. The individual that provides assistance to the citizens that call us, the public service
       agencies that we serve, and to his/her fellow team members.
    2. The individual who demonstrates a superior performance or actions in carrying out
       his/her responsibilities.
    3. The individual who, because of his/her diligence and perseverance, has performed tasks
       under unusual circumstances and goes beyond that which is normally expected of most
       telecommunicators.
    4. The individual who has demonstrated exemplary conduct, initiative, and dedication to
       duty.
In summary, the ballot is cast for the Telecommunicator that has an overall attitude, work record,
and image during the entire year. The Director is not eligible and may only vote to break a tie.

This year’s honor for Telecommunicator of the Year belongs to Linda Epkey. Linda was also
chosen as Telecommunicator of the Year in 1997.




7
              EMPLOYEE TRAINING COMPLETED

January:    All Central Dispatch team members completed employee training at the courthouse.
February:   Supervisor Beals, telecommunicators Spagnuolo, Bunge, and Walton completed MACNLOW
            Associates’ Dispatching Officer Down Calls course in Lansing.
            Supervisor Lauback and telecommunicators Kemp, Epkey, Spagnuolo, Bunge, Melzer,
            Goldman, and Walton completed MACNLOW Dispatching Suicide Calls course in Lansing.
            Telecommunicator Walton completed MACNLOW Handling Domestic Violence Calls
            dispatcher course in Lansing.
March:      Secretary Kirkpatrick completed Management Skills for Secretaries, Administrative
            Assistants, and Support Staff at the Waterford Estates’ Lodge in Lansing.
            Telecommunicators Birchmeier and Goldman completed MACNLOW Advanced Dispatch
            course in Lapeer.
            Telecommunicator Morrison attended Weather Spotting class.
April:      Director Fyvie attended MCDA (Michigan Communication Directors’ Association) Legal
            Update training in Bay City.
May:        Secretary Kirkpatrick attended and completed the Fred Pryor Mistake-Free Grammar and
            Proofreading seminar at the Quality Inn-University in East Lansing.
            Director Fyvie and Operations Manager Guinn attended the NENA (National Emergency
            Number Association) Conference at the Sheraton Hotel in West Lansing.
            Operations Manager Guinn, Supervisor Beals, Supervisor Lauback, telecommunicators Kemp,
            Epkey, Morrison, Spagnuolo, Bunge, Birchmeier, and Goldman completed PSTC (Public
            Safety Training Consultants) Being the Best dispatcher training in Okemos.
            All Central Dispatch team members completed employee training at the courthouse.

June:       Director Fyvie attended the NENA National 9-1-1 Conference in Tampa, Florida.
July:       Director Fyvie attended MCDA (Michigan Communication Directors’ Association) Summer
            Training Conference in Marquette.
August:     Supervisor Lauback and Telecommunicator Kemp attended APCO (Association of Public-
            Safety Communications Officials) Conference in Kansas City, Missouri.
            Telecommunicator Spagnuolo attended DeWitt Area Fire training.
October:    Director Fyvie attended the MCDA training session Strategic Planning and Training Fund
            Success in Traverse City.
            All Central Dispatch team members completed employee training at the courthouse.

            Director Fyvie, Operations Manager Guinn, Supervisor Beals, and Supervisor Lauback
            attended REVERSE 9-1-1® training at the courthouse.
November:   Telecommunicator Spears attended three-day Spanish for 9-1-1 course in Pentwater.
                                                ®        ®
            Secretary Kirkpatrick attended Adobe Acrobat training in East Lansing.



                                                                                                 8
                     TELEPHONE CALL ACTIVITY
Telephones continue to be the primary           location’s phone, permitting CAD
means from which we receive requests for        (computer-aided dispatch) data to enter the
service. The type of technology used            cross streets as well as indicating which
through the telephone has become the            police, fire, or EMS agency should be sent
major factor in our ability to receive,         to that fixed location. Wireless calls may
process, and dispatch quickly and               indicate the cellular tower location
efficiently. We currently receive 9-1-1         receiving the call, which direction (face)
calls from both conventional telephones         of the antenna received the signal and
(landline) and cellular (wireless). Our         sometimes, the cellular phone owner’s
telecommunicators must also be aware that       name and cellular telephone number. All
they may receive 9-1-1 calls from satellite     other necessary information to determine
telephones or Voice over Internet Protocol      the caller location needed to properly
(VoIP) that could originate from anywhere       dispatch public safety to an incident must
in     the     world,      PCS     (personal    be verbally obtained from the cellular
communication systems - palm pilots) as         caller and typed into CAD by the
well as laptop computers that are               telecommunicator.
connected to cellular signals from
traditional wireless or satellite.              Cellular (wireless) calls are also subject to
                                                “signal bounce.” If the tower closest to
Landline telephones are the most location       the caller is busy, the call will be bounced
accurate and reliable device to dial 9-1-1.     to the next tower, and so on, until the
As more and more people disconnect their        signal finds an available tower and is
landline phones for other devices, we are       transferred to a landline for delivery to the
receiving an increasing number of               dispatch center. We continue to receive
emergency calls from citizens that we           cellular calls originating from individuals
cannot hear well enough to determine what       located outside of Michigan and routinely
type of emergency they are having and at        from Detroit, Grand Rapids, Lansing,
times, are unable to determine their            Flint, and other locations within Michigan.
location to adequately respond to their call    Out-going calls are calls made by
for help. This situation is very frustrating    telecommunicators when they handle the
and dangerous. Our dispatch center is           citizen’s request, calling for wreckers,
capable       of      receiving       Federal   utility companies, courts, etc. Many times
Communication Commissions (FCC)                 out-going calls take longer for a
Phase II cellular location technology from      telecommunicator to handle than in-
all of our known cellular phone providers,      coming calls due to busy signals and the
providing the subscriber has a phone            need to call back, explaining the situation,
capable of sending longitude and latitude,      giving directions, etc.
and they are able to obtain a strong signal.
Phase II capable cellular phones can            The Telephone Call Volume and Source
provide the cellular caller’s location within   chart on the next page compares 9-1-1
125 meters.                                     cellular to 9-1-1 landline and indicates the
                                                percentage of the total 9-1-1 calls that are
A non-landline 9-1-1 call takes an average      received from cellular phones. Cellular
of three times longer to process than does      call volumes are directly related to bad
a landline 9-1-1 call. This is due to the       weather and the resulting accidents. It is
fact that a landline 9-1-1 call sends the       not unusual for Central Dispatch to receive
data of the name and address of the calling     10-30 cellular calls for a single incident.
9
           TELEPHONE CALL VOLUME AND SOURCE
IN is the number of telephone calls received from all types of sources: landline, cellular, VoIP,
etc. OUT is the number of outgoing telephone calls made by telecommunicators on behalf of
citizen requests, calls for a wrecker response, etc.



       MONTH                    2006                 2007                  2008                   SOURCE OF 2008
                                                                                                  INCOMING CALLS
                           IN           OUT     IN           OUT      IN           OUT

January                   7264          3333   7066          3013    6532          2770    9-1-1TRUNKS..............................22636

February                  6386          2686   6581          3215    6821          3063    CELLULAR...................................18181

March                     6298          2920   7247          3245    6209          2509    VOIP.................................................221

April                     6848          2986   7032          3015    6599          2702    GENERAL....................................44421

May                       7830          3317   7858          3008    7392          2647    TOTAL......................................... 85459

June                      7436          2921   7856          3378    8142          3130

July                      8114          3336   7683          3334    8282          3162

August                    7801          3217   7882          3297    7016          2731         2008 CELLULAR CALLS
                                                                                               ACCOUNT FOR 80%
September                 7417          3199   7324          2816    6768          2698      OF ALL OUR EMERGENCY
                                                                                                 INCOMING CALLS
October                   7791          3479   7522          2894    7263          2998

November                  7212          3192   6876          2592    7169          3098

December                  7193          2970   6933          2880    7266          3282          Cellular 91-1 calls require
                                                                                                   three times more time
Subtotal                  87590     37556      87860     36687       85459     34790                  to process than a
                                                                                                     landline 9-1-1 call.


TOTAL CALLS                   125146              124547                120249                       Cellular call volume is
                                                                                                     very much affected by
Average Per Day           240           103    241           101     234           95                 weather conditions.
                                                                                                      One accident on the
Average Per Hour          10.0          4.3    10.0          4.2      9.7          4.0               expressway results in
                                                                                                     multiple calls reporting
TOTAL AVERAGE                                                                                          the same incident.
PER HOUR                         14.3                 14.2                  13.7




                              2008 AVERAGE HOURLY CALL VOLUME

 Midnight -       3:00 AM -      6:00 AM -      9:00 AM -            Noon -         3:00 PM -           6:00 PM -              9:00 PM -
 2:59 AM           5:59 AM        8:59 AM       11:59 AM            2:59 PM          5:59 PM             8:59 PM               11:59 PM


    6.8             5.1            12.8              18.8            18.3                20.4                16.2                   11.4




                                                                                                                                                10
                               LAW ENFORCEMENT
Law enforcement totals indicate the calls received by Central Dispatch and handled by
the respective law enforcement agency. The law enforcement agency’s annual report
may be different from the totals listed here due to reporting procedures by that
agency. Central Dispatch totals reflect calls a telecommunicator handled by telephone
that did not require a police response.

Examples of types of telecommunicator handled calls: car/deer not requiring a police
report, property damage when only a complaint number is sought for insurance,
delivery of messages, vehicle in the ditch when no police report is required, etc.

                                                                                                     3-Year
             AGENCY                              2006                 2007             2008
                                                                                                     Totals
 9-1-1 CENTRAL DISPATCH                                 12992           14075            14946            42013
 BATH TOWNSHIP POLICE                                    4535            4781             4418            13734
 CAPITAL REGION AIRPORT                                    61              91               75              227
 DEWITT CITY POLICE                                      1312            1308             1275             3895
 DEWITT TOWNSHIP POLICE                                  7613            7743             7646            23002
 ELSIE POLICE                                             349             279              337              965
 MAPLE RAPIDS POLICE                                      202             210              205              617
 MICHIGAN STATE POLICE                                   1127            1023              950             3100
 OVID POLICE                                              653             672              805             2130
 SHERIFF’S OFFICE                                       12261           12717            13130            38108
 ST. JOHNS POLICE                                        7969            8371             9607            25947
 TOTALS                                                 49074           51270            55402           153738

                          2008 LAW ENFORCEMENT CALLS RECEIVED

     9-1-1 CENTRAL DISPATCH                                                                              14946

            SHERIFF’S OFFICE                                                                     13130

           ST. JOHNS POLICE                                                     9607

     DEWITT TOWNSHIP POLICE                                            7646

      BATH TOWNSHIP POLICE                              4418

         DEWITT CITY POLICE               1275

      MICHIGAN STATE POLICE              950

                OVID POLICE             805

               ELSIE POLICE         337

       MAPLE RAPIDS POLICE         205

     CAPITAL REGION AIRPORT        75

                               0          2000   4000          6000   8000    10000     12000    14000    16000

                                                               NUMBER OF CALLS




11
                                  LAW ENFORCEMENT
                              (OFFICER INITIATED ACTIVITY)

The totals below indicate patrol activities the law enforcement officer initiated. When
an officer makes an arrest, a traffic stop, or comes across other reportable incidents,
the officer will request a complaint number from Central Dispatch to track the
incident.
                                                                                                                   3-Year
                  AGENCY                                    2006                 2007              2008            Totals
BATH TOWNSHIP POLICE                                           6737                     7828           7686            22251
CAPITAL REGION AIRPORT                                               79                   36               27               142
DEWITT CITY POLICE                                             1230                      851              673              2754
DEWITT TOWNSHIP POLICE                                         4520                     4594           4209            13323
ELSIE POLICE                                                       627                   583              564              1774
MAPLE RAPIDS POLICE                                                675                   391              306              1372
MICHIGAN STATE POLICE                                          2290                     2416           1860                6566
OVID POLICE                                                    1191                     1073              626              2890
SHERIFF’S OFFICE                                              17940                 19005             20026            56971
ST. JOHNS POLICE                                               5035                     7743           8400            21178
TOTALS                                                        40324                 44520             46385           131229



                                                2008 OFFICER INITIATED CALLS



                  CAPITAL REGION AIRPORT        27

                     MAPLE RAPIDS POLICE        306

                             ELSIE POLICE        564

                             OVID POLICE         626
                                                 673
         Agency




                       DEWITT CITY POLICE
                   MICHIGAN STATE POLICE               1860

                  DEWITT TOWNSHIP POLICE                       4209

                   BATH TOWNSHIP POLICE                                      7686

                        ST. JOHNS POLICE                                         8400

                         SHERIFF’S OFFICE                                                                          20026

                                            0        2500     5000        7500   10000   12500   15000 17500    20000 22500

                                                                             Num ber of Calls




                                                                                                                              12
                      FIRE/RESCUE DEPARTMENTS
 The fire department totals indicate calls received by Central Dispatch from
 individuals, EMS, and police agencies requesting a fire department and/or Medical
 First Responder (MFR-fire rescue) to be dispatched. MFR and actual fire requests are
 separated for a more accurate reflection of departmental activities. Respective fire
 departments’ reports for total calls may be different from those listed due to reporting
 procedures by the departments.

                                                                                       3-YEAR
      AGENCY                 2006                 2007                 2008
                                                                                       TOTALS
                      FIRE       RESCUE    FIRE       RESCUE    FIRE       RESCUE    FIRE       RESCUE
BATH TOWNSHIP
FIRE/RESCUE
                        139         384      150         441      131         420      420         1245
CLINTON AREA
FIRE/RESCUE
                        133         207      111         250      135         231      379         688
DALLAS-FOWLER
FIRE/RESCUE
                         20          52       15          44       21          47       56         143
DEWITT AREA
FIRE/RESCUE
                         59         236       53         281       88         256      200         773
DEWITT TOWNSHIP
FIRE/RESCUE
                        178         835      171         883      159         1006     508         2724

ELSIE FIRE               50           0       56           0       61           0      167           0
GRAND LEDGE
FIRE/RESCUE
                             1        0           1        0           2        0           4        0
HUBBARDSTON
FIRE/RESCUE
                             4        5           0        3           7        4       11          12

LAINGSBURG FIRE              3        0           3        0           1        0           7        0
LOOKING GLASS
FIRE/RESCUE
                        149         369      187         397      164         367      500         1133
MAPLE RAPIDS
FIRE/RESCUE
                         33           0       39           0       55          31      127          31
OVID-MIDDLEBURY
FIRE
                        119           0       96           0      125           0      340           0
PEWAMO
FIRE/RESCUE
                             6        6           1        3           3        7       10          16

PORTLAND FIRE                0        0           0        0           1        0           1        0

ST. JOHNS FIRE           76           0       61           0       68           0      205           0
WESTPHALIA
FIRE/RESCUE
                         12          66       20          69       19          55       51         190

        SUBTOTALS       982         2160     964         2371     1040        2424    2986         6955

             TOTALS          3142                 3335                 3464                 9941




 13
                B AT
                      HT                                                                                          Number of Calls
                          OW
                                 N SH




                                                                  0
                                                                                          200
                                                                                                            400
                                                                                                                        600
                                                                                                                                     800
                                                                                                                                                                       1000
                                                                                                                                                                              1200




                  C LI                 IP F
                       N TO                 I RE
                              NA                  / RE
                DA                  RE A                S CU
                     LLA
                          S -FO           FIR                E              131                       420
                                                E /R
                                 WL                   E SC
                    DEW               ER                    UE
                          I TT
                                          FI R
                                                E /R                        135                 231
              DEW                ARE                  ES C
                   I TT                 AF                 UE




                                                                  21
                        TOW                IRE                          47
                                 N SH             /RE
                                                       SC U
                                       IP F                  E                             256
                                            I RE
                                                  /RE                   88
                   GR                                   S CU
                       AND                                   E               159                                              1006
                                                E LS
                                LED                  IE F
                 HU                  GE                    IRE
                                                                       61




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                      BB A                FIR
                             RD                 E /R
                                  ST O               E SC
                                        NF                 UE




                                                                       2
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                                                  /RE




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                 LOO               LAI                  SC U
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                               RA P                RE S
                                     ID S                CU
                        OV                FIR                E               164                      367
                              I D- M            E /R
                                    I DD              E SC
                                                            UE
                                                                       55 31
                                          LE B
                           PE W                  UR
                                   AM                 Y FI
                                        OF                  RE




                                                                                      0
                                           I RE
                                                  / RE                      125
                                                       S CU
                                      POR                    E




                                                                       3
                                                                       7
                                            TL A
                                                   ND
                                                         FIR
                      WE                 ST .                E
                                                                                                                                           Fire Calls




                                                                       1
                                                                       0
                          S TP                J OH
                                 HA                  NS
                                                                                                                                                                                     FIRE/RESCUE 2008 CALL TOTALS




                                     L IA                 FIR
                                                                                                                                                        Rescue Calls




                                                              E




                                                                                  0
                                          FI R                         68
                                                E /R
                                                      ES C
                                                            UE




                                                                  19
                                                                        55




14
                             AMBULANCE SERVICES
The totals for ambulance service reflect calls received by Central Dispatch from
individuals as well as from police or fire requesting an ambulance to be dispatched.
Respective ambulance service reports for total calls may be different from those listed
here due to reporting procedures by the respective agency.


                                                                                    3-YEAR
               AGENCY                 2006             2007          2008
                                                                                    TOTALS
      CLINTON AREA                       2073             2115              2120            6308
      ELSIE                                  229              223           269              721
      GRAND LEDGE                              0              129           120              249
      LAINGSBURG                               1                0              3               4
      LANSING MERCY                      1843             2035              2102            5980
      OVID                                   401              456           478             1335
      PORTLAND                               137               89            65              291
      TOTALS                             4684             5047              7165            16896




                               2008 AMBULANCE CALLS

                                                   PORTLAND
                               OVID                   1%
                                                                             CLINTON AREA
                                9%
                                                                                  42%

             LANSING MERCY
                  41%




                                                                       ELSIE
                                                                        5%
                                LAINGSBURG
                                    0%                        GRAND LEDGE
                                                                  2%




15
                                                   TOWNSHIP ACTIVITIES
The totals for police, fire, EMS, and rescue (MFR) indicate all public safety activity within the township including
activity handled by Central Dispatch and law enforcement initiated traffic stops. Townships with their own law
enforcement may also have traffic stops and complaints handled by Sheriff’s deputies and Michigan State Police
troopers. The inclusion of traffic stops in this report is to better reflect total law enforcement activity and not just
formal complaints.


TOWNSHIP              POLICE                    FIRE            RESCUE (MFR)                        EMS                       TOTALS                     DAILY

              ‘06       ‘07      ‘08     ‘06     ‘07    ‘08    ‘06       ‘07       ‘08       ‘06    ‘07       ‘08     ‘06       ‘07      ‘08     ‘06      ‘07     ‘08

BATH         11405     11986    11635    134     151    133     372       435       405       403    481       443   12314     13053    12616    33.73    35.76   34.57
BENGAL         739       658      621     10       9      7          8     10            6     26     28        24     783       705      658     2.14     1.93    1.80
BINGHAM       4190      4227     4849     36      49     69      69        88        88       108    139       130    4403      4503     5136    12.06    12.34   14.07
DALLAS         578       533      474      8       5      5      16        11        14        22     15        22     624       564      515     1.70     1.54    1.41
DEWITT       14467     14544    14343    189     170    165     842       874      1007       881    924      1050   16379     16512    16565    44.87    45.20   45.38
DUPLAIN        809       645      787     15      18     20          0         1         1     64     63        76     888       727      884     2.43     1.99    2.42
EAGLE         3646      4084     4789     23      40     35     121       138       114       123    149       129    3916      4411     5067    10.72    12.08   13.88
ESSEX          494       522      463     18      10     25          2         2     21        31     41        42     545       575      551     1.49     1.57    1.51
GREENBUSH     3694      3493     3821     43      26     29      50        52        64       100     90        93    3888      3661     4007    10.65    10.03   10.98
LEBANON        270       282      220     11       5     10          9         4         9     13         8     13     313       299      252     0.80     0.81    0.69
OLIVE         3217      3265     3585     27      25     29      80        88        67       118    134       104    3442      3512     3785     9.63     9.62   10.37
OVID          1527      1356     1189     27      30     32          3         0         0     96     77        76    1653      1463     1297     4.52     4.00    3.55
RILEY          696       621      652      8       7     12      23        34        33        41     56        53     768       718      750     2.10     1.96    2.06
VICTOR        1337      1421     1260     32      28     26      65       100        78        95    142       105    1529      1691     1469     4.18     4.63    4.03
WATERTOWN     5470      5828     5760     81      65     73     199       205       208       217    231       230    5967      6329     6271    16.34    17.30   17.18
WESTPHALIA     471       524      449      7      10      6      38        42        27        45     52        41     577       628      523     1.58     1.72    1.43

TOTALS       53010     53989    54897    669     648    676    1897      2084      2142      2383   2630      2631   57989     59351    60346

PER DAY      145.23    147.91   150.40   1.83    1.77   1.85   5.19      5.71      5.87      6.53   7.20      7.21   158.87    162.61   165.33
PER HOUR       6.05      6.16     6.27   0.07    0.07   0.08   0.21      0.23      0.25      0.27   0.30      0.30     6.61      6.78     6.89
                            CITY, VILLAGE, AND NEIGHBORING COUNTIES
The totals for police, fire, EMS, and rescue (MFR) indicate all public safety activity within the municipality including activity
handled by Central Dispatch and law enforcement initiated traffic stops. Municipalities with their own law enforcement
may also have traffic stops and complaints handled by Sheriff’s deputies and Michigan State Police troopers. The inclusion
of traffic stops in this report is to better reflect total law enforcement activity and not just formal complaints.

Central Dispatch totals reflect all calls received and handled by Central Dispatch within the county, for neighboring
counties, and other agencies within the United States. An example: notification from a police agency outside the area
requesting message delivery, relaying of calls, and assists in warrant confirmations.

NOTE: Capital Region Airport Authority (CRAA) has its own dispatch center. TOTALS reflect requests from CRAA or
9-1-1 calls received from outside the airport terminal and dispatched to CRAA.


   CITY/VILLAGE/
                            POLICE                  FIRE           RESCUE (MFR)                   EMS                         TOTALS                    DAILY
      AGENCY

                    ‘06       ‘07    ‘08     ‘06     ‘07    ‘08    ‘06    ‘07    ‘08    ‘06       ‘07       ‘08       ‘06       ‘07     ‘08     ‘06      ‘07     ‘08
   9-1-1             4083     4005   4153      8       7      6      2      1      1      43        31        32      4404      4044    4192    12.06    11.07   11.49
   CRAA (AIRPORT)     249      258    226      5       7      2      3      3      5      11            6         9    268       274     242     0.73     0.75    0.66
   DEWITT            2408     2121   1957     28      24     41    132    161    162     144       170       171      2712      2476    2331     7.43     6.78    6.39
   EAGLE              143      223    111      2       4      2      6      7      7          5     11            7    156       245     127     0.42     0.67    0.35
   ELSIE              838      710    732      7       6     10      1      0      0      68        71        73       914       787     815     2.50     2.15    2.23
   FOWLER             557      492    447      5       4      3     29     27     26      47        38        40       638       561     516     1.74     1.53    1.41
   MAPLE RAPIDS       911      570    494      7      14      9      1      1     12      25        26        20       944       611     535     2.58     1.67    1.47
   OVID              1639     1470   1336     48      24     45      2      2      0     225       238       295      1914      1734    1676     5.24     4.75    4.59
   ST. JOHNS        13720    15859   17596    73      68     75      7      7      7    1334      1415      1426      15134    17349    19104   41.46    47.53   52.34
   WESTPHALIA         261      283    297      1       1      3     19     24     23      25        30        28       306       338     351     0.83     0.92    0.96

   TOTALS           24809    25991   27349   184     159    196    202    233    243    1927      2036      2101      27390    28419    29889

   PER DAY          67.97    71.21   74.93   0.50    0.43   0.54   0.55   0.63   0.67   5.27      5.50      5.76      75.04     77.86   81.89
   PER HOUR          2.83     2.96    3.12   0.02    0.01   0.02   0.02   0.02   0.03   0.21      0.23      0.24       3.13      3.25    3.41
    TOURS AND PUBLIC SAFETY TRAINING

February:    Several groups of home-schooled students participated in tours of
             Central Dispatch

             Paramedic students from Lansing-Mason Ambulance participated in
             sit-ins at Central Dispatch

             Operations Manager Guinn conducted a tour and demonstration for
             firefighters


April:       Clinton Area Ambulance personnel participated in sit-ins at Central
             Dispatch


May:         Fifth grade students from Oakview South Elementary in St. Johns
             participated in tours of Central Dispatch


June:        Central Dispatch participated in Capital Region Airport Authority’s
             disaster drill

             Clinton Area Ambulance personnel participated in sit-ins at Central
             Dispatch


July:        Supervisor Beals conducted radio training for the Elsie Dairy Festival


September:   RESA health students participated in two-hour sit-ins at Central
             Dispatch on September 22 and September 29


October:     RESA health student participated in a two-hour sit-in at Central
             Dispatch on October 13

             Paramedic students from Lansing-Mason Ambulance participated in
             sit-ins at Central Dispatch

             Supervisor Beals attended Victims’ Support Team meeting to answer
             questions about pagers


November:    RESA health students participated in two-hour sit-ins at Central
             Dispatch on November 5 and November 12

             Paramedic students from Lansing-Mason Ambulance participated in
             sit-ins at Central Dispatch


December:    Lansing-Mason Ambulance paramedic students’ sit-ins at Central
             Dispatch


                                                                                      18
       PUBLIC AND GOVERNMENT FREEDOM OF
           INFORMATION ACT REQUESTS

                                 Public Act 442 of 1976

Public Act 442 of 1976, the Michigan Freedom of Information Act, provides for public
access to certain public records of public bodies and permits certain fees.

The following table shows the number of requests that Clinton County 9-1-1 Central
Dispatch received from citizens and governmental agencies along with the
approximate processing time involved in completing Freedom of Information Act
(FOIA) requests. The requests may be a written, computer-aided dispatch (CAD)
report, and/or an audio reproduction of the actual call.

You can obtain a Freedom of Information Act request form on Clinton County
Central Dispatch’s website. The website link is:

           http://www.clinton-county.org/911/central_disp_forms.htm

                       Citizen        Government          Request       Processing
         Year
                      Requests         Requests            Totals         Time
        2006                 121                80              201        78 Hours
        2007                 126                60              186        95 Hours
        2008                 112                61              173        75 Hours




                            2006 - 2008 FOIA Requests


                    250
                    200
                           80         60
         Number of 150                        61
         Requests 100                                       Government Requests
                           121        126     112           Citizen Requests
                     50
                      0
                          2006      2007     2008
                                    Year




19
               KINDERGARTEN 9-1-1 PRESENTATIONS

Central Dispatch offers 9-1-1 presentations to Clinton County kindergarten classes as a
public service to the citizens of Clinton County. These presentations are geared towards
children that are four to seven years old. The 9-1-1 presentation consists of an oral
presentation with colorful pictures, a short 18-minute video called The Great 9-1-1
Adventure, students individually practicing on a special 9-1-1 telephone, and viewing an
ambulance at the teacher’s request.

Each year, hundreds of students learn how and when to dial 9-1-1. Each student is given
a 9-1-1 coloring/activity book and practice cell phone to take home. Schools are sent a
reminder each year of this public service.
                                                   PRACTICE         COLORING
                                           # OF                                   TOTAL
        SCHOOL               DATE                   PHONES            BOOKS
                                        STUDENTS                                   COST
                                                   $1.71 EACH       $0.44 EACH
BATH                            -          -                    -             -                -

DEWITT FUERSTENAU               -          -                    -             -                -

EAST ESSEX                      -          -                    -             -                -

EAST OLIVE                      -          -                    -             -                -

E E KNIGHT (ELSIE)           06/02/08      70           119.70            30.80      150.50

GATEWAY NORTH                05/21/08      42            71.82            18.48       90.30

LEONARD (OVID)               10/29/08     105           179.55            46.20      225.75

OAKVIEW SOUTH                05/21/08      42            71.82            18.48       90.30

PEWAMO                       05/08/08      76           129.96            31.92      161.88

RESA (Imagination Station)   04/24/08      72           123.12            30.24      153.36

RILEY                        04/23/08      44            75.24            18.48       93.72

ST. JOSEPH CATHOLIC          04/30/08      39            66.69            16.38       83.07

ST. PETER LUTHERAN           05/05/08      35            59.85            14.70       74.55

WACOUSTA                     05/16/08      53            90.63            22.26      112.89

WALDRON (FOWLER)             04/25/08      81           138.51            34.02      172.53

WESTPHALIA                      -          -                    -             -                -


TOTAL                                     659       $1126.89           $281.96    $1408.85




                                                                                          20
                2008 PUBLIC RELATIONS EVENTS
     March:        Public relations booth at the Clinton County Special Olympics

     April:        Public relations booth at the courthouse for Crime Victims’ week

     May:          Public relations booth at the Clinton County Chamber of Commerce
                   Expo/Touch-a-Truck event

     July:         Public relations booth at the Elsie Dairy Festival

                   Public relations booth at the DeWitt Granger Meadows’ event

     August:       Public relations booth at Bath Days

                   Public relations booth at the St. Johns Mint Festival

                   Public relations booth at the DeWitt Ox Roast

     September:    Public relations booth at the Clinton Commons Senior Day

                   Public relations booth at the Ovid Carriage Days

     October:      Public relations booth at the Looking Glass Regional Fire open house

                   Public relations booth at Waldron Elementary (Fowler) Fire
                   Prevention Week event for kindergarten and third grade students




     SUPERVISOR ROSS LAUBACK WORKED CENTRAL DISPATCH’S PROMOTIONAL BOOTH
     AT THE CLINTON COUNTY CHAMBER OF COMMERCE EXPO & TOUCH-A-TRUCK EVENT




21
                  RADIO LOANS TO CIVIC GROUPS
                  AND PUBLIC SAFETY AGENCIES
Central Dispatch maintains a cache of handheld radios that are primarily used by our
public safety personnel. If a public-safety-owned radio needs to be taken out of
service due to a required repair, we will loan one of the cache radios out to the agency
until the agency’s radio is returned to service.

As availability of inventory permits, we will short-term loan the radios to not-for
profit organizations for specific events. We have a separate talk group (frequency) for
these groups to use that does not interfere with public safety operations, but it
permits the organization to have the ability to directly contact Central Dispatch in the
event an on-scene emergency occurs.

The in-kind contribution amount is an estimate of the cost that users would have to
pay, if they leased radios from a private provider.

                                      Civic Group                           In-Kind
                                            or                            Contribution
                                                                           ($20 per radio
                                  Public Safety Agency                        per day)
        Civic Group Events
        4-H/MSU Extension events                                               $7,800.00
        Chamber of Commerce events                                                 $80.00
        DeWitt Ox Roast                                                           $840.00
        Elsie Dairy Festival                                                    $1440.00
        Granger Meadows' event                                                  $1020.00
        Maple Rapids Lamplighter Festival                                         $700.00
        Ovid Carriage Days                                                        $320.00
        Relay for Life                                                            $480.00
        Special Olympics                                                          $340.00
        St. Johns Mint Festival                                               $10,800.00
        Public Safety Agencies
        Fire/EMS- Special events/training/etc.                                 $1,200.00
        Law Enforcement - Special events                                        $5420.00
        Radios loaned to agencies while their radios are being repaired         $5180.00
        Road Commission (winter crew)                                          $6,000.00
        Road Commission (other)                                                   $740.00
        ESTIMATED TOTAL                                                     $42,360.00




                                                                                            22
        REVENUE AND EXPENDITURE SUMMARY
                                     2006              2007             2008
 REVENUE                            ACTUAL            ACTUAL           ACTUAL
 TELEPHONE SURCHARGE LAND LINE        1,504,393.32      1,502,921.84     1,601,873.11
 TELEPHONE SURCHARGE CELLULAR           152,007.00        158,071.00       169,644.00
 TELEPHONE SURCHARGE TRAINING             9,514.00         10,363.00        10,552.00
 DELINQUENT TAX                              24.87              0.00             0.00
 TAX INTEREST                                30.22              0.00             0.00
 INTEREST/ADJUST TO MARKET               45,324.86         39,230.77         33698.44
 SALE OF COUNTY EQUIPMENT                     0.00            150.00             0.00
 RADIO TOWER RENT                        16,930.44         24,547.50        32,130.00
 REIMBURSEMENT - MISC.                   14,730.81         14,296.81        14,894.06
 COPS IT REIMBURSEMENT                  617,170.99         84,599.25         2,244.75
 INSURANCE REIMBURSEMENT                  2,918.50          2,181.00             0.00
 LEASE PROCEEDS                         212,877.92              0.00             0.00
 TOTAL REVENUE                        2,575,922.93      1,836,361.17     1,865,036.36
 EXPENSES
 SALARIES – PER DIEMS                         0.00              0.00           360.00
 SALARIES & WAGES PERMANENT             531,908.35        557,811.44       578,017.90
 SALARIES & WAGES OVERTIME               25,692.07         27,304.97        28,401.74
 WAGES TEMPORARY                          5,841.84          4,548.75         4,718.22
 FICA COUNTY SHARE                       42,681.23         44,744.92        46,203.03
 HEALTH INSURANCE                       158,538.70        160,266.48       174,437.50
 HEALTH INSURANCE BUY OUT                     0.00            332.13             0.00
 HEALTH INSURANCE RETIREE                16,012.02         30,528.16        36,738.18
 RETIREMENT                              63,698.98         64,262.01        59,997.55
 WORKERS COMPENSATION                     1,857.25          1,884.17         1,884.39
 UNEMPLOYMENT COMPENSATION                2,323.14          2,433.34         2,520.90
 LIFE INSURANCE                             912.04            910.58           917.76
 HOLIDAY PAY                             16,527.25         17,708.64        18,210.60
 LONGEVITY                                  800.00            800.00           800.00
 OFFICE SUPPLIES                          2,548.30          3,550.75         2,683.40
 PRINTING & BINDING                         156.89            173.04           590.15
 POSTAGE                                    508.22            399.63           800.21
 COMPUTER SUPPLIES                        3,404.02          2,705.06         2,114.43
 UNIFORMS & ACCESSORIES                   1,699.67          2,136.01         1,508.38
 CONSULTANTS (TAFT TOWER PROJECT)        51,298.00              0.00         2,600.00
 SERVICE AGREEMENTS                      83,097.60         79,454.00        74,389.32
 MEMBERSHIPS & SUBSCRIPTIONS                720.95            482.00           601.50
 INSURANCE & BONDS                        5,800.00              0.00             0.00
 LEGAL                                    1,173.53            918.66         1,252.32
 TELEPHONE                               15,113.19         17,513.38        17,155.16
 TRAVEL                                   2,548.92          2,663.16         3,230.93
 CONFERENCE & TRAVEL                      4,347.64          4,366.00         5,523.21
 INDIRECT COSTS                         151,396.00        153,820.00       186,668.00
 TAX ADJUSTMENT REFUNDS                      103.97             0.00              0.00
 ADVERTISING                               4,707.07         4,923.39          4,898.95
 UTILITIES                                 5,123.45         5,686.06          4,732.03
 EQUIPMENT REPAIR & MAINTENANCE           11,889.70         8,506.98          6,062.27
 REPAIRS/MAINTENANCE - 911                 1,745.15         1,116.07          2,464.00
 EMPLOYEE TRAINING                         1,806.59         1,326.33          1,421.68
 EMPLOYEE TRAINING-CELLULAR                8,363.88         5,951.32          7,571.53
 NEW EQUIPMENT                            28,206.73        63,280.90         44,173.71
 MACH & EQUIP/COPS IT                   822,894.65        112,799.00              0.00
 MACH & EQUIP/9-1-1TAFT                 248,018.00         54,303.00          2,993.00
 MACH & EQUIP/9-1-1MDCs                      663.00             0.00              0.00
 LEASED EQUIP-MDCs                      212,877.92              0.00              0.00
 PRINCIPAL                                     0.00             0.00              0.00
 PRINCIPAL-MDCs                           50,000.00        35,653.04         38,920.49
 INTEREST-MDCs                                 0.00        14,346.96         11,079.51
 TOTAL EXPENSES                       2,587,005.91      1,489,610.78      1,376,641.95
 NET                                    (11,082.98)       346,750.84        488,394.41
 PRIOR YEAR FB                        1,286,212.64      1,275,129.66      1,621,880.50
 YEAR END FB                          1,275,129.66      1,621,880.50      2,110,274.91


23
ADMINISTRATIVE POLICY BOARD MEMBERSHIP LIST
                               (*Chairperson, ** Vice-Chairperson)
COMMISSIONER LIAISON
Lois Bracey                      1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998
Robert Ditmer                    1991, 1992, 1993, 1994
Richard Hawks                    1995, 1996, 1997, 1998, 1999
Scott Hummel                     1999, 2000, 2001
Robert Showers                   2001, 2002, 2003, 2004, 2005
David Pohl                       2006, 2007, 2008
SHERIFF REPRESENTATIVE (by state law)
Sheriff Terry Haneckow           1991, 1992
Sheriff Don Hengesh              1993 (**March-December), 1994, 1995, 1996, 1997**, 1998**, 1999, 2000
Sheriff Wayne Kangas             2001, 2002**, 2003, 2004, 2005, 2006, 2007, 2008
MSP REPRESENTATIVE (by state law)
F/Lt. Robert Powers               1991*, 1992
Lt. Tom Ambs                      1993, 1994, 1995, 1996, 1997, 1998, 1999
F/Lt. Paul Cryderman              1999, 2000, 2001, 2002, 2003
F/Lt. Gary Nix                    2003, 2004
F/Lt. Pat Richards                2005
F/Lt. Eric Johnson                2006
F/Lt. Edward Hay                  2007
F/Lt. Douglas Wright              2008
CITIZEN REPRESENTATIVE (appointed by the Board of Commissioners)
Carol Bashore                     1991, 1992, 1993 (**January-February), 1994 , 1995**, 1996*, 1997*, 1998*, 1999*,
                                           2000*, 2001*, 2002*, 2003*, 2004*
Ken Hafner                                 2005, 2006, 2007
Marilyn Irrer                              2008
CITY POLICE REPRESENTATIVE (alternate DeWitt city and St. Johns city – per 9-1-1 Plan)
St. Johns Chief Michael Madden 1991, 1992, 1993 (*January-February), 1995, 1996**, 1999, 2000, 2003, 2004, 2007,
                                           2008
DeWitt City Chief Wendell Myers     1993 (February-December), 1994
DeWitt City Chief Robert McClean    1997, 1998, 2001, 2002
DeWitt City Chief Lawrence Jerue    2005, 2006*
TOWNSHIP POLICE REPRESENTATIVE (alternate Bath Township and DeWitt Township – per 9-1-1 Plan)
DeWitt Township Chief Thad Taylor   1991, 1992 (January-August)
DeWitt Township Chief Doug Rogers   1994, 1995*, 1998, 1999, 2002, 2003
Bath Township Chief Jack Phillips   1992 (August-December), 1993, 1996, 1997, 2000, 2001, 2004, 2005
DeWitt Township Chief Brian Russell 2006, 2007
Bath Township Chief Scott Rose      2008
FIRE REPRESENTATIVE (appointed by the Board of Commissioners)
DeWitt City Fire Chief Brent Newman 1991, 1992
St. Johns Fire Chief Dick Cornwell  1993, 1994, 1995
Westphalia Twp. Chief Kevin Thelen  1996, 1997, 1998, 1999 (until March 1)
DeWitt Twp. Fire Chief Fred Koos    1999 (from March 1), 2000, 2001, 2002, 2003**, 2004**, 2005*, 2006, 2007**, 2008**
EMS REPRESENTATIVE (appointed by the Board of Commissioners)
Ovid Ambulance Director Joe Coleman 1991, 1992, 1993 (*March-December), 1994*, 1995, 1996, 1997
                                           1998 (position not filled)
Paramedic Lynn Weber                       1999 (March), 2000, 2001, 2002, 2003, 2004, 2005**, 2006**, 2007*, 2008*
9-1-1 CENTRAL DISPATCH DIRECTOR (appointed by the Board of Commissioners)
Andy Goldberger               1991, 1992, 1993 (January-March)
Amy Graves                    1993 (March), 1994, 1995, 1996 (March)
Interim Director Doug Saylor  1996 (March-May)
James Fyvie                   1996 (May), 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008


                                                                                                                      24
             CENTRAL DISPATCH ON THE WEB
Stay current on Clinton County Central Dispatch activity by logging on to Clinton
County’s website at www.clinton-county.org or Central Dispatch’s homepage at
www.clinton-county.org/911/central_dispatch.htm.




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