Resume _ Cover Letter Writing

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					Resume & Cover Letter Writing
By Rick Smith, CWDP, GCDF
Director, Career Development
Jones College
September 6, 2010
What is a resume?
•A self-promotional document that presents you in the
best possible light for the purpose of getting invited to a
Job Interview. This tool outlines your skills and
experiences so an employer can see, at a glance, how you
can contribute to the employer’s workplace.
Types of Resumes
•Curriculum Vitae
Types of Resumes
•Functional  - A functional resume highlights
the job seeker's skills and abilities and puts
less emphasis on actual work experience.
• If you are new to the working world this
type of resume could help you get a foot in
the door.
   •Focuses on skills and experience
   •Helps with gaps in employment
   •Highlights specialty area of your
   accomplishments and strengths
                                          Kristen Taylor Allen
                                             123 Paradise Way
                                        Smooth Sailing, Florida 32289
                                          Home: (904) 555-0221
                                          Work: (904) 555-9083
Administrative support position in a major marketing division; to use and develop my clerical, organizational,
   and planning experience to better serve our customers.

• Kept extensive, detailed records on several market-research projects at one time.
• Edited, composed, and word-processed all documents for these and for several others in development.
• Used responses to generate a $1.5 million ad campaign which resulted in $5.5 million in new business.

• During extensive cutbacks and start of closure of bank's marketing department, reconfigured department
    for optimal operations.
• Helped create market research projects, restructured duties in department to accommodate each project.

• Suggested and implemented hire of research associates, data analysts, and other specialists.
• Developed flex-time schedule for work to maximize use of office space during research projects.

• 2005-Present - Bilksteal Bankshares, Administrative Aide

•   Proficient on Hewlett-Packard D2-4000 Data Processor.
•   Use various Windows Personal Computers
•   Advanced proficiency in Macintosh, and Lotus
•   Advanced proficiency in Microsoft Office Suite 2010 – Word, Excel, Access
    and PowerPoint.
•   Advanced proficiency in Internet Explorer – Research and Data Collection
•   Other specialized programs: Intermediate proficiency Microsoft Outlook.
•   Typing: 67wpm
•   Data Entry: 1086ksph
•   Learn quickly.
•   Solve problems efficiently.

South Virginia Community College, Associate in Secretarial Science, 2008,
  Cum Laude.
American Banking Institute Coursework, 2008-2009.
Southside University, courses in computer graphics and organizational
  behavior, 2009-2010.
Types of Resumes
   Chronological - The chronological
    resume, which is designed to highlight the
    job seeker's work experience, continuity,
    and career growth. This resume format
    has traditionally been the most common.
    ◦ Applicants Information according to time and
    ◦ Logical Order
     o Easy to Read
     o Stresses work history
                                               Kyle A. Ruter
                                             1013 Orion Avenue
                                            New York, NY 10000
                                               (212) 555.0264

INTEREST                                 Financial Operations
Solid technical understanding of financial instruments, trading, and operations.
Excellent memory for policies, procedures, and details. Excellent training and supervisory skills.
Efficient and accurate.

Smith Exchange, New York, New York
Floor Broker, NYSE June 1995-Present
•  Hand-picked for this position by Chief Executive Officer. Execute orders on the floor of the NYSE.
•  Relay information on market conditions to clients, solve problems as they arise.
•  Supervise Floor Manager, Wire Operators, and runners.

Stock Associates, Syracuse, NY
Order Desk Clerk, Cincinnati OH January 1991-May 995
   Coordinated between floor brokers and international clients on options transactions.
   Also cross-trained as an Assistant on the Currency Desk, interacting with Canadian and US-based
    currency traders.
   Worked full time while completing a degree in night school.
Stock Options Clerk (Intern)June 1990-December 1990
 Coordinated between brokers and traders to ensure
  accurate trading on accounts.
 Verified margin accounts stayed within credit limits.
  Communicated directly with clients as necessary.
 Balanced and posted trades to accounts daily.

Michael Skinner & Company
Sales Assistant (Intern) March 1990-May 1990
 Sales assistant to a major equities broker.
 Handled customer inquiries and requests for quote,
  prioritized and qualified incoming calls, gained knowledge of
  investment instruments.
 Also did some cold-calling on behalf of the broker.

EDUCATION Syracuse University, Syracuse, NY
Bachelor of Science Degree, Finance, 1995
Types of Resumes
   Combination Resume
    • Focuses on a specific job target
    • Clear, concise objective about what you are
      looking for
    • Lists skills, academic achievements, student
    • List significant assets first
                                     SHIRLEY ADAMS
                                      1234 56th Avenue
                                       Apartment #203
                                  Jacksonville, Florida 32208
                                       (904) 555-1212
   Dependable General Office Worker with more than 10 years of transferable
    experience. Proven clerical, customer service, and communication skills in a variety
    of settings. Upbeat, positive attitude with a history of producing quality results and
    satisfied customers. Computer literate.
    General Office
   Organized and implemented group activities in an efficient manner
   Scheduled appointments and assured timely arrival
   Maintained accurate financial records, and paid all invoices on time
   Answered phones and took accurate messages
   Prepared reports and created documents using MS Word and WordPerfect
   Located desired information using the Internet
    Customer Service
   Welcomed customers and visitors in a friendly and courteous manner
   Provided customers/clients with desired information in a timely manner
   Listened, calmed, and assisted customers with concerns
   Established friendly and lasting relationships

 Utilized Internet email as an effective communication tool
 Answered phones in a courteous and professional manner
 Established rapport with diverse individuals and groups
 Demonstrated ability to express ideas in a team environment and influence action


• General Office Volunteer    Salvation Army – Tucson, AZ 5 Years
• Elected Secretary Parent Teachers Association (ISD 01) – Tucson, AZ 5 Years
 Event Coordinator - Neighborhood Involvement Program – Phoenix, AZ 3 Years
 Group/Activities Leader - Girl Scouts of America – Phoenix, AZ 4 Years
 Family Manager - Self-employed – Tucson, AZ 7 Years

 Bachelor of Science Degree Business Administration, Jones College, Jacksonville,
  Florida 2009
Types of Resumes
  What is a Federal Resume?
 The Federal Resume is one of three documents accepted as an
  official application for position vacancies within the Federal
  government.The other two are the OF-612 and the traditional
  SF-171.The SF–171 is considered “obsolete”, no longer available
  and some agencies prefer it not be used; however, some agencies
  prefer it. It is not always easy knowing which one to use. We
  recommend going with the “latest and greatest” Federal resume,
  as this tends to be the most widely accepted and it can help your
  image to go with what is current.
 Read the job vacancy announcement VERY carefully. Some agencies
  have their own requirements for presenting your experience. If a
  Federal resume is permitted, please read the format for
  constructing it as explained in this document. Federal resumes
  should be developed in the “Chronological” resume format.The
  Federal staffing specialist who reviews the resume for initial
  qualifications must know where, when and how long you were at
  the position mentioned, along with a lot of other information.
  The Functional resume format will not work for a Federal
 As you may have noticed if you have begun your Federal job
  search, agencies have varying and unique application
  procedures to meet their hiring needs. One application
  format may be acceptable for one agency and not another. In
  the past, this proved to be frustrating for job seekers
  applying to multiple positions.
  Building Your Resume On USAJOBS
 In an effort to drive the Federal hiring process toward a
  universal application format, the Office of Personnel
  Management (OPM) gathered together several agencies
  from around the government to create one resume format
  that would include all of the crucial data required for Federal
  application into one uniform resume format.
 The product that resulted was the USAJOBS Resume Builder.
  The USAJOBS Resume Builder allows you to create one
  uniform resume that provides all of the information required
  by government agencies. Instead of creating multiple resumes
  in different formats, you can build your resume once and be
  ready for all job opportunities.
 USAJOBS Resume Builder -
Types of Resumes
    When to Use a Curriculum Vitae

 When should job seekers use a curriculum vitae, commonly
  referred to as CV, rather than a resume? In the United States,
  a curriculum vitae is used primarily when applying for
  academic, education, scientific or research positions. It is also
  applicable when applying for fellowships or grants.
 When asking for a job in Europe, the Middle East, Africa, or
  Asia, expect to submit a CV rather than a resume. Keep in
  mind that overseas employers often expect to read the type
  of personal information on a curriculum vitae that would
  never be included on an American resume, such as date of
  birth, nationality and place of birth. United States law on
  what information job applicants can be asked to provide
  does not apply outside the country.
Types of Resumes
    The Differences between a Resume and a CV

   There are several differences between a curriculum vitae and a
    resume. A curriculum vitae is a longer (up to two or more pages),
    more detailed synopsis of your background and skills. A CV
    includes a summary of your educational and academic backgrounds
    as well as teaching and research experience, publications,
    presentations, awards, honors, affiliations and other details. As with
    a resume, you may need different versions of a CV for different
    types of positions.
   Like a resume, a curriculum vitae should include your name, contact
    information, education, skills and experience. In addition to the
    basics, a CV includes research and teaching experience,
    publications, grants and fellowships, professional associations and
    licenses, awards and other information relevant to the position you
    are applying for. Start by making a list of all your background
    information, then organize it into categories. Make sure you include
    dates on all the publications you include
Curriculum Vitae Format
                                                        Cell Phone
Personal Information
    Date of Birth
    Place of Birth
    Visa Status
Optional Personal Information
    Marital Status
    Spouse's Name
Employment History
    List in chronological order, include position details and dates
    Work History
    Academic Positions
    Research and Training
    Include dates, majors, and details of degrees, training and certification
    High School
    Graduate School
    Post-Doctoral Training
Professional Qualifications
    Certifications and Accreditations
    Computer Skills
Professional Memberships
Creating a Resume
 Personal Information
 Professional Objective
 Employment Experience
 Educational Background
 Awards and Honors
 Campus and Community Activity
 Professional Memberships and Activities
 Summary of Skills
Personal Information
 Name
 Address
 Email address
 Telephone Number
    ◦ Home
    ◦ Cell
Following are the few professional and technical free
                resume writing tips
   Use Titles or Headings That Match The Jobs You
   Use resume designs that grabs attention.
   Analyze advertisement for job description and
    identify the key words. Use these keywords in
    your resume.
   Identify the employer's hidden needs. Solve these
    hidden needs in your resume.
   Create an image of yourself that matches with
    the salary you are expecting. For example,
    language used in a resume for an $9 an hour
    position is much different than the language used
    for a $16 an hour position.
    Following are the few professional and technical
                free resume writing tips
    Resume and KSA (knowledge, skills & abilities) tips: Pay Attention to Keywords
    Whether you're writing your first resume, updating an existing one, or answering a
     position's Knowledge's, Skills, and Abilities (KSA's), stop and think about which
     keywords you need to add.You could be the most qualified person for the position,
     but you could be lost in a sea of applicants without the right keywords.
    A Single Keyword Communicates Multiple Skills and Qualifications
    When a recruiter reads the keyword "analyst," he or she might assume you have
     experience in collecting data, evaluating effectiveness, and researching and
     developing new processes. Just one keyword can have tremendous power and
     deliver a huge message.
    Study Job Announcements
    This is the best way to determine important keywords. Review several job
     announcements and their questions for your ideal position. The jobs don't have to
     be in your geographic target area. The idea is to find skills, experience, education and
     other credentials important in your field.You will probably find keywords frequently
     mentioned by different agencies. Focus on the "requirements," "skills" or
     "qualifications" sections of job ads, and look for “buzzwords” and desirable
     credentials for your ideal job.
    Following are the few professional and technical
                free resume writing tips
     Be Concise
    Don't confuse telling your story with creating your autobiography. Recruiters are inundated with
     applications and are faced with weeding out the good from the bad. The first step involves
     quickly skimming through submissions and eliminating candidates who clearly are not qualified.
     Therefore, your application needs to pass the skim test. Look at your resume and/or KSA's and
     ask yourself:
    Can a hiring manager see my main credentials within 10 to 15 seconds?
    Does critical information jump off the page?
    Do I effectively sell myself on the top quarter of the first page?
    The Sales Pitch
    Because applications are quickly skimmed during the first pass, it is crucial your resume and
     KSA's get right to work selling your credentials.Your key selling points need to be prominently
     displayed at the top of the first page of the resume and directly address each question asked in
     the KSA section. For example, if an advanced degree is an important qualification, it shouldn't be
     buried at the end of a four-page resume. If a KSA question asks about your writing ability,
     immediately detail your experience instead of enjoyment of it.
    Use an Editor's Eye
    Many workers are proud of their careers and feel the information on a resume should reflect
     everything they've accomplished. However, a resume shouldn't contain every detail and KSA's
     should only address the question at hand. So be judicious. If your college days are far behind you,
     does it really matter that you pledged a fraternity or delivered pizza? The editing step will be
     difficult if you are holding on to your past for emotional reasons.
    Following are the few professional and technical
                free resume writing tips
     Use Numbers to Highlight Your Accomplishments
    If you were a recruiter looking at a resume or an answer to a
     KSA, which of the following entries would impress you more:
    Wrote news releases.
    Wrote 25 news releases in a three-week period under daily
    Clearly the second statement carries more weight. Why?
     Because it uses numbers to quantify the writer's
     accomplishment, giving it a context that helps the
     interviewer understand the degree of difficulty involved in
     the task. Numbers are powerful resume tools that will help
     your accomplishments draw the attention they deserve from
     prospective employers. With just a little thought, you can find
     effective ways to quantify your successes on your resume.
    Following are the few professional and technical
                free resume writing tips
     Think Money
    For-profit, nonprofit, and government organizations alike are and always will be concerned about
     money. So as you contemplate your accomplishments and prepare to present them on your
     resume or in your KSA's, think about ways you've saved money, earned money, or managed
     money in your internships, part-time jobs and extracurricular activities so far. A few possibilities
     that might appear on a typical college student's resume:
    Identified, researched and recommended a new Internet Service Provider, cutting the company's
     online costs by 15 percent.
    Wrote prospect letter that has brought in more than $25,000 in donations to date.
    Managed a student organization budget of more than $7,000.
     Think Time
    You've heard the old saying, "Time is money," and it's true. Companies and organizations are
     constantly looking for ways to save time and do things more efficiently. They're also necessarily
     concerned about meeting deadlines, both internal and external. So whatever you can do on your
     resume or in your KSA's to show that you can save time, make time or manage time will grab
     your reader's immediate attention. Here are some time-oriented entries that might appear on a
     typical college student's resume:
    Assisted with twice-monthly payroll activities, ensuring employees were paid as expected and
     on time.
    Attended high school basketball games, interviewed players and coaches afterward, and
     composed 750-word articles by an 11 p.m. deadline.
    Suggested procedures that decreased average order-processing time from 10 minutes to five
Objective Statement
 Career experience
 Emphasize and streamline experience for
  the reader
 Establish professional Identity
Employment Experience
 List job titles
 Start from most recent to last job
 Include dates you were employed
 Description of duties
 Identify jobs beneficial to working career
Using Action Words
 Power verbs that enhance your resume
 Positive Achievement Statements
 List
 Don’t use the action word over and over
 Look to job description to determine
  what words to use
Action Words
Accomplished   Conducted      Enforced      Installed   Originated Resolved
Achieved       Constructed    Enhanced      Instructed Oversaw        Reviewed
Adapted        Consulted      Enlarged      Integrated Performed Revised
Administered   Contributed    Equipped      Invented    Persuaded Selected
Alleviated     Controlled     Established   Investigated Planned      Sold
Analyzed       Coordinated    Estimated     Launched Presented        Solved
Appraised      Corrected      Evaluated     Led         Produced      Strengthened
Arranged       Created        Facilitated   Marketed Projected        Supervised
Audited        Demonstrated   Forecasted    Maximized Promoted Tested
Authored       Designed       Formulated    Modeled     Published   Trained
Balanced       Developed      Guided        Modified    Qualified   Translated
Built          Diagnosed      Handled       Monitored Rated           Updated
Chaired        Directed       Identified    Motivated   Recommended Wrote
Communicated Documented       Implemented Negotiated Reconciled
Completed      Edited         Improved      Offered     Repaired
Computed       Employed       Increased     Operated    Reported
Conceptualized Enabled        Initiated     Organized    Researched
Certain words evoke confidence and authority. When you explain your duties and
accomplishments, be sure to start each sentence with an action word, like:
Achieved            Adapted              Advised              Assembled
Assisted            Built                Cleaned              Completed
Convinced           Coordinated          Created              Decided
Delivered           Designed             Developed            Directed
Equipped            Established          Experience           Generated
Guided              Handled              Improved             Initiated
Learned             Led                  Maintained           Managed
Operated            Organized            Performed            Persuaded
Planned             Processed            Produced             Programmed
Reduced             Repaired             Served               Set up
Sold                Supervised           Taught               Trained
Treated             Wrote
Keep your resume simple!
•Proofread     for spelling and factual errors
•Keep     bullets brief, under 12 words – start the bullet with #’s, $’s, %’s
•Bold or CAPITALIZE important headlines so they stand out (Not applicable
to an HTML resume)
•Single   space with Sections – Double space between sections
•Pour   on the SIZZLE! – give important details
•DON’T       exaggerate – you’ll have to back up every claim during your job
•Include “KEYWORDS”          – the names of important tools, duties, skills,
abilities, and systems for your job
•Use   standard size 8.5” by 11” white or off-white resume paper
•Keep     at least a one inch margin on all four sides of the page
•AVOID      fancy type such as outline, script, or other difficult to read styles
•Try   to limit your resume to no more than 3 pages
      15 Tips to help you write a
            winning resume
1.    Determine your job search Objective prior to writing the resume. Once you have
     determined your objective, you can structure the content of your resume around that
     objective. Think of your objective as the Bull’s-eye to focus your resume on hitting. If you
     write your resume without having a clear objective in mind, it will likely come across as
     unfocused to those that read it. Take the time before you start your resume to form a clear
     objective. Note: If you have more than 10 years of experience – A Career Summary
     replaces the Objective.
2.   Think of your resume as a Marketing Tool. Think of yourself as a produce, potential
     employers as your customers, and your resume as a brochure about you. Market yourself
     through your resume. What are your features and benefits? What makes you unique? Make
     sure to convey this information in your resume.
3.   Use your resume to obtain an Interview, not a job. You don’t need to go into detail
     about every accomplishment. Strive to be clear and concise. The purpose of your resume is
     to generate enough interest in you to have an employer contact you for an interview. Use
     the interview to provide a more detailed explanation of your accomplishments and to land a
     job offer.
4.   Use bulleted sentences. In the body of your resume, use bullets with short sentences
     rather than lengthy paragraphs. Resumes are read quickly. This bulleted sentence format
     makes it easier for someone to quickly scan your resume and still absorb it.
5.   Use Action Words. Action words cause your resume to pop. To add life to your resume,
     use bulleted sentences that begin with action words like prepared, developed, monitored,
     and presented.
             15 Tips to help you write
                 a winning resume
6.    Use #’s, $’s, and %’s. Numbers, dollars, and percentages stand out in the body of a resume.
      Use them. Here are two examples:
      Managed a department of 10 with an annual budget of $1,000.00.
      Increased sales by 25% in a 15-state territory.
7.    Lead with your strengths. Since resumes are typically reviewed in 30 seconds, take
      the time to determine which bullets most strongly support your job search objective.
      Put those strong points first where they are more apt to be read.
8.    Play the Match game. Review want ads for positions that interest you. Use the key
      works listed in these ads to match them to bullets in your resume. If you have missed any
      key words, add them to your resume.
9.    Use Buzzwords. If there are terms that show your competence in a particular field, use
      them in your resume. For marketing people, use “competitive analysis.” For accounting
      types, use “reconciled accounts.”
10.   Accent the positive. Leave off negatives and irrelevant points. If you feel your date of
      graduation will subject you to age discrimination, leave the date off your resume. If you do
      some duties in your current job that don’t support your job search objective, leave them off
      your resume. Focus on the duties that do support your objective. Leave off irrelevant
      personal information like your height and weight, marital status, sex, hobbies, and the phrase
      “references available upon request”, this is assumed by the employer and you will provide
      this information on the application for employment.
             15 Tips to help you write
                 a winning resume
11.   Show what you know. Rather than going into depth in one area, use your resume to
      highlight your breadth of knowledge. Use an interview to provide more detail.
12.   Show who you know. If you have reported to someone important such as a Vice
      President or Department Manager, say so in your resume. Have reported to someone
      important causes the read to infer that you are important.
13.   Construct your resume to read easily. Leave White Space. Use a font size no small
      than 10 point. The recommended type face is Times New Roman with 12 point font. Limit
      the resume to no more than 3 pages. Remember, resumes are reviewed quickly. Help the
      reader to scan your resume efficiently and effectively.
14.   Have someone else review your resume. Since you are so close to your situation, it
      can be difficult for you to hit all your high points and clearly convey all your
      accomplishments. Have someone review your job search objective, your, resume, and listings
      of positions that interest you. Encourage them to ask questions. Their questions can help
      you to discover items you inadvertently left off your resume. Revise your resume to include
      these items. Their questions can also point to items on your resume that are confusing to
      the reader. Clarify your resume based on this input. Do not get angry or frustrated with
      your reader – they are providing input to make your resume read better and clearer to the
15.   Submit your resume to potential employers. Have the courage to submit your
      resume. Think of it as a game where your odds of winning increase with every resume you
      submit. You really do increase your odds with every resume you submit. Use a Three-Tiered
           15 Tips to help you write
               a winning resume
   Apply for some jobs that appear to be Beneath You. Perhaps
    they will turn out to be more than they appeared to be once
    you interview for them. Or perhaps once you have your
    foot in the door you can learn of other opportunities.
   Apply for jobs that seem to be just at your level. You will get
    interviews for some of those jobs. See how each job stacks
   Try for some jobs that seem like a stretch. That’s how you
    grow – by taking Risks.
   Don’t rule yourself out. Trust the process. Good Luck in
    your search.
   Beneficial Resources to develop an effective RESUME:
    ◦ Bureau of Labor Statistics – Occupational Outlook Handbook
    ◦ ONET Online
Awards and Honors
 Awards and Honors related to career
 Examples of Awards and Honors:
    ◦   Trainer of the Year
    ◦   Deans List
    ◦   Perfect Attendance
    ◦   Student / Employee of the Month
Campus and Community Activities
 Leadership abilities and willingness to
 Volunteer Experience
     Professional Memberships and
 Professional Memberships relevant to
  your career
 Activities relevant to your career
 Examples:
    ◦ National Center for Competency Testing – NCCT
    ◦ American Association of Medical Assistants – AAMA
    ◦ American Medical Technologists – AMT
    ◦ Northeast Florida Paralegal Association, Inc.
    ◦ National Federation of Paralegal Associations
Summary of Skills
 Skills acquired in school and your
  externship or other place of employment
 Administrative or Clinical Skills
 Typing speed – 80wpm
 Data Entry – 1160ksph
 Microsoft Software – Suite 2010 Word,
  Excel, PowerPoint, and Outlook
 Practical Management Software
Designing your Resume
   Content
   Formatting
    ◦ Use the Whole Page
   Type of Paper
   Organizing the Headers
    ◦   Clean
    ◦   Professional Appearance
    ◦   Neat Margins
    ◦   Adequate White Space
    ◦   Indenting
Resume – One Page or Two?
              Rule of Thumb
 One page resume for 5-10 years of
    ◦ Concise and to the point
    ◦ Volume of responses
   Two page resumes are generally for 10 or
    more years of experience
    ◦ Compelling…tells the story
    ◦ Overkill….fluff
   Resumes are reviewed by recruiters 10-
    30 seconds
    ◦ First Impressions are lasting impressions
 Check for Misspellings and Grammar
 Verify dates of employment and Education
 Make sure your Employment History
  correlates with the position advertised
 Draft / Review / Draft Again!
Cover Letters
Rick Smith, CWDP, GCDF
Director, Career Development
What is a Cover Letter?
   A letter of Introduction that allows you
    to elaborate on specific duties in your
    cover letter that will accompany your
Purpose of a Cover Letter
 To introduce you to the employer
 To explain why you are qualified for the
Types of Cover Letters
 Newspaper advertisement
 Cold Call
 Inquiry (informational) Cover Letter
 Referral Cover Letter
 Job Specific Cover Letter
Organization of a Cover Letter
 Introduction
 Body
 Conclusion
Introduction of a Cover Letter
 Capture the employer’s interest
 Identify the position for which you are
  applying or your career objective
 Mention your source of information
 Describe your interest in that particular
Body of the Cover Letter
   1-3 paragraphs
    ◦ Explaining your qualification for the position
    ◦ Discuss the relationship between the position
      and your qualifications
    ◦ Elaborate on how you are a strong candidate
      for the position
   Do NOT repeat your resume!
Closing of the Cover Letter
 Suggest what you would like the reader
  to do or how you re going to maintain
 Request an Interview and/or a statement
  of your Intent to follow up in the near
  future with a phone call.
 Provide a closing – i.e. “sincerely or
 Sign the Cover Letter
Overall Goal – Cover Letter
 Interest in working for the company. Be
  sure to mention the company by name.
 Explain what you want to do for the
 Elaborate on how your skills will benefit
  the company.
 Conclude by requesting an interview and
  thanking the reader for his or her
  consideration of the position.
Common Cover Letter Mistakes
 No enclosure of resume
 Typographic errors
 Tone
 Unrelated career goals
 Grammar issues
 Lack of knowledge about the organization
 Wrong pronouns
 Inappropriate Paper
 No Signature
              Sample Cover Letter for a
                 New College Grad
                                          7 Apple Court
                                          Eugene, OR 97401
Mr. Archie Weatherby
California Investments, Inc.
25 Sacramento Street
San Francisco, CA 94102
Dear Mr. Weatherby,
My outgoing personality, my sales experience, and my recently completed education make me a
strong candidate for a position as an insurance broker for California Investments, Inc.
I recently graduated from the University of Oregon with a degree in marketing, where I was
president of both the Future Business Leaders of America and the American Marketing
Although a recent graduate, I am not a typical new graduate. I attended school in Michigan,
Arizona, and Oregon. And I've put myself through these schools by working such jobs as radio
advertising sales, newspaper subscription sales, and bartending, all of which enhanced my formal
I have the maturity, skills, and abilities to embark on a career in insurance brokering, and I'd like
to do this in California, my home state.
I will be in California at the end of this month, and I'd like very much to talk with you
concerning a position at California Investments. I will follow up this letter with a phone call to
see if I can arrange a time to meet with you.
Thank you for your time and consideration.

John Oakley
Letter Requesting an Informational
August 15, 2010

Mark Steppe, Esq.
1313 Avenue of the Harbors
Suite 4444
Jacksonville, Florida 32202

Dear Mr. Steppe:
I am student at Jones College, Jacksonville, Florida, beginning my third trimester towards
my Bachelor of Science Degree in Paralegal Studies. Labor law has been of interest to me
since I took a class in that subject as an undergraduate.Your firm has an outstanding
reputation in that field of practice.
My area of interest in school will be labor law. I would appreciate the opportunity to meet
with you or one of your designed representative to briefly discuss the practice of your
specialty. I am especially interested in your views regarding public vs. private employment
experience. Any further insights you have would be greatly appreciated.
I will contact your office the week of October 2 to set up a mutually convenient time for
this informational meeting.

Jeremy D. Muller
Sample Thank You Notes and Etiquette
 Etiquette is defined as "the conduct or procedure
  required by good breeding or prescribed by authority
  to be observed in social or official life". In other
  words, it's something you do if you were raised right
  or if you want to be part of society.
 Alas, just writing a thank you note isn't guaranteed to
  demonstrate your good breeding or make you part of
  society. There are rules of etiquette you must follow
  or run the risk of being seen as even ruder than the
  person who writes no note at all.
 Congratulations on doing the right thing by even
  preparing to write this note in the first place. Now
  don't blow it. Remember a few simple rules of
  etiquette, and check the sample thank you notes for
  additional guidance:
    Sample Thank You Notes and Etiquette
 ·Multiple gifts
  If Aunt Tina gives you a gift at your wedding shower and then
  also gives you one on your wedding day, send her an
  individual thank you note for each gift. It doesn't matter how
  close together you received the gifts-- write two notes.
 Thank you note appearance
  They should always be handwritten. There are some cases
  where email is acceptable, but never type an email on your
  computer, print, and send via mail. If it is going in the real
  mail, it should have your handwriting. And use dark blue or
  black ink over colored ink. It is more easily readable and you
  are probably not a 10-year-old girl.
 How long do you have?
  It's a good habit to send your thank you notes as soon as
  you get your gift. It's easier to think of things to say when the
  gift is fresh in your mind and it's nice for the giver to hear it
  arrived safely as soon as possible. But officially:
    Sample Thank You Notes and Etiquette
    What occasions require a thank you note?
   Wedding gifts. See wedding sample thank you notes.
   Sympathy letters, flowers, or mass cards. See sympathy sample thank you
   To the hostess after a party that was hosted in your honor. (You may thank
    them for their gift and the party in the same note.) Check party sample
    thank you notes.
   Bridal or baby shower gifts. See baby sample thank you notes.
   Gifts that were received by mail.
   After being entertained by your boss. Check business sample thank you
   Gifts received during a hospital stay, as soon as you are well enough to do
    so. See illness sample thank you notes.
   After being hosted as a houseguest for one or more nights (unless it's a
    close relative or friend who is doing the hosting, in which case it still
    doesn't hurt). Check hospitality sample thank you notes.
   After a dinner party for which you received a hand-written
    invitation.You're off the hook for an Evite or verbal "come over
    tomorrow night"-- but a thank you phone call or email the next day is a
    good idea.
   Gifts of congratulations.
    Sample Thank You Notes and Etiquette
   Notes from children not old enough to write
    Parents should write on their children's behalf but encourage their participation.You can ask
    your 3-year-old why he likes his new truck and he might say, "I like the fire stickers", which gives
    you something original and personal to add to the note.You can also let children add stickers or
    draw a picture on the other half of the card. More on that here.
   Gifts of money
    Treat the same as a gift, but standard etiquette dictates you do not mention the exact amount.
    More on this here.Also, if you have a particular item you intend to buy with the money, you can
    include that, such as "I have been craving a massage but would never treat myself to such an
    extravagance. But thanks to your gift, I have an appointment for next week!" However, make
    sure the item you say you'll purchase is a gift for the true recipient. For example, the previous
    example with the massage would not have been appropriate if the money had been meant for
    you and your spouse.
   How to start
    Personalize it. Starting your note with generic statements like "Thank you for the gift" are too
    impersonal. Even a brief description warms it up like, "Thank you for the fuzzy blue sweater."
   Terrible gifts
    What if you don't like the gift? Well it really is the thought that counts. Remind yourself that the
    giver spent time and money selecting the gift, and that is why they deserve thanks.
   Addressing them
    Thank you notes should be addressed to whomever signed your gift card. If your card was
    signed by Mrs. Crumb, write to her but mention the rest of the family if you know them, such as
    "Please send my best to Todd and the kids."
   ·Mass production
    Apparently at some weddings, the bride and groom have "thank you for coming" printed on
    many pieces of paper, and guests are to pick one up on their way out, and that is supposed to
    serve as their thank you note. I do not recommend this. Yes it's a ton of work to handwrite
    personal notes to each guest, but consider how much work it was for your guests to pick out
    and pay for your gift and travel to your wedding.
 Assignment – Complete your resume and
  provide a copy to Career Development
 Assignment – Draft a cover letter for a
  position advertised in the Sunday
  newspaper and submit to Career
 Assignment – Draft an Information
  Interview Cover Letter using the
  Jacksonville Regional Chamber of

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