A World Research Group Healthcare Quality Conference
Building and Streamlining
STROKE CENTERS OF EXCELLENCE
Optimize Patient Care and Increase Revenue
Through Proven Clinical, Operational and Financial Strategies
July 13-15, 2005 • Wyndham Chicago • Chicago, IL
Hear groundbreaking case studies from 8 of Learn how becoming a center of excellence will improve stroke-patient outcomes.
the leading JCAHO certified stroke centers. Hear from these healthcare leaders how to move your hospital to the forefront
Learn how to improve patient stroke care. of stroke patient care and rehabilitation.
You will learn specifically how to:
• Educate your community in Emergency Medicine Treatment of Acute Catheter-Based Interventions for Acute
recognizing the symptoms of stroke in Stroke: Progress, Problems and Politics Ischemis Stroke: A Function of
order to facilitate early diagnosis and Comprehensive Stroke Center Programs
intervention University of Michigan
The Stroke Center at Hartford Hospital
• Create a community presence for your The Emergency Department in the New
stroke center through simple, proven Marketing, Education and Community
World of Stroke Centers: Barriers to
marketing strategies Outreach to Increase Community
Success and Ways Around Them Presence and Improve Outcomes
• Collaborate with EMS for more University of Cincinnati, Mid-America Brain and Stroke Institute
efficient pre-hospital care, which is College of Medicine
vital to the success of your stroke Developing a Stroke Program in a Multi-
center Leveraging of Regional Stroke Campus Hospital System
• Prepare your emergency department Center Consortia Florida Hospital Neuroscience Institute
staff for standardized stroke diagnosis Northwestern Memorial Hospital
and treatment procedures National Health Line Responses to a
“Telestroke”: Expert Acute Stroke Patient Stroke Scenario: Implications for Early
• Understand and utilize the latest Intervention
stroke care technologies to improve Assessment for Hospitals with Limitations
Cabell-Huntington Hospital,
patient outcomes The Mount Sinai School of Medicine Huntington, WV
• Provide 24 hour stroke care & Medical Center
Strategies for Overcoming Obstacles in
• Acquire JCAHO certification as a Pre-Hospital Management of Strokes and Stroke Care: Addressing the Concerns of
Primary Stroke Center Creating a Unified Approach to Your Stroke Team Including ED Physicians,
• Accelerate recovery and reduce Establishing a Successful Stroke Center Neurologists, Nurses and Administrators
complications and mortality rates West Virginia School of Medicine West Virginia School of Medicine
Cabell-Huntington Hospital
• Minimize the need for long-term The Role of Rehabilitation in Improving
stroke patient care and rehabilitation The Mount Sinai School of Medicine &
Outcomes of Stroke Patient Care Medical Center
• Reduce the cost associated with Rehabilitation Institute of Chicago Florida Hospital Neuroscience Institute
stroke-patient care
Co-Sponsored by: DON’T MISS OUR EXCLUSIVE IN-DEPTH WORKSHOPS!
• The Journey Toward Excellence: Understanding the Fundamentals, Failures, and
Future of Stroke Care
Organized by: • Building a Business Case: Cost/Benefit Analysis & Implementation of a JCAHO
Certified Primary Stroke Center
• Successful Strategies for Marketing Your Stroke Center
TO REGISTER CALL 1-800-647-7600 or 1-781-939-2438 • Fax: 781-939-2490 or 781-939-2495 • e-mail: info@worldrg.com • www.worldrg.com
Dear Stroke Care Professional:
Are your patients losing valuable time and at risk for long-term consequences • Ensure a higher level of care for facilities in rural areas
because your facility is not on the cutting edge of stroke diagnosis and • Increase public awareness and education of stroke symptoms for more
treatment? rapid diagnosis
Like most hospitals, you are clearly seeking to improve stroke-patient
• Increase ROI by decreasing the cost of long-term care
outcomes, reduce mortality, and ultimately reduce long-term care and extensive
stroke rehabilitation. You are working to develop winning creative marketing Over 50% of speakers at this conference represent hospitals which are JCAHO
strategies and public awareness campaigns with a limited budget. certified Primary Stroke Centers. Others are in the midst of the certification
Inadequate diagnosis and care for stroke patients has spearheaded the push process. Hear from these leaders how:
for establishment of certified stroke centers. Without a proper stroke response • University of Michigan Hospital encourages its emergency physicians to
system in place, a hospital staff is often slow to diagnose stroke victims, and may administer t-PA
miss the 3 hour window that could reverse or reduce the symptoms of a stroke • University of Cincinnati Hospital and its emergency department
by administering the drug tissue plasminogen activator (t-PA), the sole drug overcame barriers in the implementation process of their stroke center
approved for strokes. Only about 3% of patients end up receiving it. Trepidation
by ER physicians to administer this controversial drug has been a contributing • Northwestern University Hospital improved public education and
factor. Some leading hospitals in the country have recently adopted alternative awareness in regions with high incidence and mortality from stroke
techniques for reversing strokes. • The Mount Sinai Medical Center uses “Telestroke” to provide expert
By mid-2005, it is estimated that there will be approximately 100 hospitals stroke care for community hospitals
across the country certified by JCAHO as Primary Stroke Centers. JCAHO’s • West Virginia School of Medicine created a collaborative with its EMS
guidelines are partially based on recommendations by the Brain Attack Coalition teams for a more efficient level of pre-hospital care
(BAC), a group of professional, voluntary and government organizations, including
the American Stroke Association. • Rehabilitation Institute of Chicago utilizes the most advanced
treatments and therapies for greater patient outcomes and quality of life
Improve Patient Outcomes and Employee Satisfaction Simultaneously!
• Mid-America Brain and Stroke Institute implemented various marketing
WRG’s Building and Streamlining Stroke Centers of Excellence conference strategies and community outreach programs to greatly increase the
will focus on the key issues and obstacles involved in improving stroke patient
stroke intervention rate in its region
care. This conference will educate hospitals about the proper diagnosis and early
treatment of strokes, how to build a stroke center or stroke unit, and strategies • The Stroke Center at Hartford Hospital pioneered the use of the
for marketing your stroke center to your professional and lay community. It will sophisticated “MERCI” system for stroke treatment
provide tested solutions for hospitals that are limited by a host of geographical, • Florida Hospital Neuroscience Institute developed a stroke program
monetary and political constraints. for a multi-campus hospital
Learn from the leading Primary Stroke Centers how to: Don’t miss this opportunity to learn from the leading stroke centers in the
• Improve stroke patient outcomes country! Join the hospitals paving the way with the most efficient methods of
• Understand and implement standards for JCAHO Primary Stroke Center stroke patient care.
certification Register yourself and a team of key people today by calling 1-800-647-7600 or
• Prepare and empower your emergency department staff for successful 781-939-2438! Discounts are available if you register early, and when you bring
collaboration with your stroke team a team of 3 the 4th is free.
• Overcome resistance to controversial methods of treatment Don’t miss the in-depth post-conference workshops!
WHO SHOULD ATTEND
Presidents, Chairmen, Medical Directors, Vice Presidents, Service Line Managers, Directors and Managers of:
Neurology • Neurosurgery • Neuro-Imaging • Emergency Services • Emergency Department • EMS • Laboratory Services
Neuro-Rehabilitation Services • Administration • Operations • Nursing
As Well As:
Practitioners and executives at physician clinics, hospital management groups and neuro-rehabilitation centers
Building a Stroke Center of Excellence is a team process. Register 3 and the 4th is free!
Day One Wednesday, July 13, 2005 2:00 Building and Streamlining Stroke Centers of Excellence
Launched in late 2003, the Joint Commission has devised a way to
12:15 Conference Registration
certify Primary Stroke Centers. Developed in collaboration with the
12:45 Chairman’s Opening Remarks American Stroke Association, this certification program requires a
1:00 Emergency Medicine Treatment of Acute Stroke: systematic and standardized method of care delivery, an organized
Progress, Problems and Politics approach to performance measurement, and implementation of the
This presentation will present the data supporting the use of Brain Attack Coalition recommendations on the establishment of
thrombolytic agents for victims of acute ischemic stroke. Currently, Primary Stroke Centers, published in JAMA, June, 2000. Find out
less than 2% of stroke patients in the U.S. receive thrombolytics for what it takes to be a JCAHO-certified Primary Stroke Center. In this
acute stroke and the reasons for this will be discussed. Emergency session you will learn:
physician groups have been particularly vocal about not accepting • The conceptual framework of Disease-Specific Care certification
t-PA as standard of care for acute stroke, and the position statements • The specific requirements for Primary Stroke Center certification
from various emergency medicine organizations and the reasons for • The logistics of getting certified
their positions will be discussed. Actual case presentations of M.J. Hampel, MPH, MBA
patients presenting with acute stroke and the outcomes after Senior Associate Director
treatment with thrombolytic agents will be presented. Disease Specific Care Certification Program
William G. Barsan, MD JOINT COMMISSION ON ACCREDITATION
Professor and Chair OF HEALTHCARE ORGANIZATIONS
Department of Emergency Medicine
UNIVERSITY OF MICHIGAN 3:00 Networking and Refreshment Break
TO REGISTER, PLEASE CALL 1-800-647-7600 OR
3:15 The Emergency Department in the New World of Stroke • How can it be used to link community hospitals with
Centers: Barriers to Success and Ways Around Them Comprehensive Stroke Centers to develop a network for acute
This session will focus on the many roles of the Emergency stroke clinical trials?
Department in hospitals wishing to be designated as stroke centers Steven R. Levine, MD
as well as addressing barriers to successful implementation. The Professor of Neurology
uncountable interfaces that an emergency department has with other Director of Cerebrovascular Education, Stroke Program
areas, services and specialists within any medical center make daily THE MOUNT SINAI SCHOOL OF MEDICINE & MEDICAL CENTER
operations challenging. The advent of “Stroke Centers” has created
considerable stress for many ED teams. A review and practical advice 9:00 Pre-Hospital Management of Strokes and Creating a Unified
on weathering this process will be presented. This session will Approach to Establishing a Successful Stroke Center
answer the questions: This session will examine the critical steps in managing the acute
• What is “required” of the ED team in a Stroke Center? stroke patient in the pre-hospital setting. Special attention will be
• What barriers exist for each of these functions? paid to those elements of pre-hospital care that are often overlooked.
• How can we overcome them and succeed for our patients? Helpful suggestions will be made in reference to attaining JCAHO
• What support do we need and from whom? Primary Stroke Center certification. Unique considerations for urban
Arthur M. Pancioli, MD and rural EMS systems will be discussed. Attendees of this session
Associate Professor and Vice Chairman will:
Department of Emergency Medicine • Obtain an understanding of the essential steps in the pre-hospital
UNIVERSITY OF CINCINNATI, COLLEGE OF MEDICINE care of the acute stroke patient
• Learn to describe the integration of pre-hospital care within
4:15 Leveraging of Regional Stroke Center Consortia hospital patient-care
There are significant regional differences in terms of stroke • Gain an understanding of the differences in urban versus rural EMS
incidence and mortality, risk factors, acute care and post-stroke systems
recovery. This has led to the development of regional stroke • Appreciate the possible future roles of EMS in stroke care
consortia. Todd Crocco, MD
In general, these entities function to address issues of importance Director of Clinical Research
in various regions related to diverse aspects of stroke. Some may Department of Emergency Medicine
focus on educational programs, while others may address acute care, WEST VIRGINIA SCHOOL OF MEDICINE
risk factors, care delivery, or transfer of patients.
The membership of each consortia may differ significantly. Some 10:00 Networking and Refreshment Break
are quite diverse, while others focus on health-care providers. Major
stroke consortia include the Stroke Belt Consortium, the Tri-States 10:30 Panel Session: Strategies for Overcoming Obstacles in
Stroke Network, the Delta States Stroke Consortium, the Western Stroke Care: Addressing the Concerns of Your Stroke Team
States Stroke Consortium and the Great Lakes Stroke Network. Including ED Physicians, Neurologists, Nurses and
The funding and operations of each consortium differ, as do the Administrators
mission statements. However, all have been successful at addressing Steven R. Levine, MD
regional issues of importance related to one or more aspect of stroke. Professor of Neurology
The overall principle is that by involving people from different Director of Cerebrovascular Education, Stroke Program
organizations and exchanging experiences and ideas, new solutions THE MOUNT SINAI SCHOOL OF MEDICINE & MEDICAL CENTER
to old problems can be identified and implemented. These consortia Todd Crocco, MD
have often led to the development of other ongoing programs and Director of Clinical Research
efforts that have positively affected some aspect of stroke care Department of Emergency Medicine
and/or prevention.
WEST VIRGINIA SCHOOL OF MEDICINE
This session will focus on the key step of engaging the proper mix
of participants to ensure that effective programs can be planned, Brett Jarrell, MD
funded, and implemented, and then track outcomes to ensure a good Staff Physician
net result. CABELL-HUNTINGTON HOSPITAL
Mark J. Alberts, MD HUNTINGTON, WV
Professor of Neurology Debbie Lombardi
Director, Stroke Program Administrative Director
NORTHWESTERN UNIVERSITY MEDICAL SCHOOL FLORIDA HOSPITAL NEUROSCIENCE INSTITUTE
NORTHWESTERN MEMORIAL HOSPITAL
5:15 Day One Concludes 11:15 The Role of Rehabilitation in Improving Outcomes of
Stroke Patient Care
Day Two Thursday, July 14, 2005 This presentation will examine the role that physical medicine and
7:15 Continental Breakfast rehabilitation plays in the early and long-term care of patients with
stroke. The impact that rehabilitation services has on acute and
7:45 Chairman’s Recap long-term outcomes from research on stroke units will be
emphasized. The importance of physiatric and rehabilitation
8:00 “Telestroke”: Expert Acute Stroke Patient Assessment for
specialist leadership in the development of the acute stroke center
Hospitals With Limitations
will be discussed as well as post-acute care and the stroke
Telemedicine, through virtual real-time video and audio
rehabilitation continuum. Finally the exciting new developments in
connections, offers the promise of bringing timely stroke expertise
stroke rehabilitation and recovery will be highlighted. This session will
into the emergency room for the care of acute stroke patients.
discuss:
This virtual consultation system has been shown to help increase the
• Stroke units to improve acute and long-term outcomes
proper use of t-PA for acute ischemic stroke in the experience of
several centers around the world. This lecture will focus on: • Physiatrist and rehabilitation specialists who are particularly adept
• What is telemedicine for stroke: “Telestroke?” at leading interdisciplinary teams in the care of people with
disability
• “Telestroke’s” potential to improve acute stroke care (both
diagnosis and management), especially in neurologically • Acute stroke rehabilitation in improving recovery and preventing
underserved areas or urban areas with traffic gridlock complications
• How can it be used to improve patient selection for t-PA? • The multiple levels of rehabilitation care available following acute
hospital management of stroke
• How can it be used to reduce hemorrhagic complications from t-PA?
R 1-781-939-2438 • Fax 781-939-2490 or 781-939-24
• The new technology which will likely have a significant impact on 3:15 Refreshments Break
functional outcomes following stroke in the next two decades
Richard L. Harvey, MD 3:30 Developing a Stroke Program in a Multi-Campus Hospital
Assistant Professor, Physical Medicine and Rehabilitation System
Hospitals have an opportunity to improve the care of stroke patients
FEINBERG SCHOOL OF MEDICINE, NORTHWESTERN UNIVERSITY
through a well-coordinated, interdisciplinary team approach. JCAHO is
Medical Director, Stroke Rehabilitation Center now certifying hospitals that meet certain standards. This presentation
Dixon Chair for Stroke Research will focus on the key elements of a stroke center, proven success
THE REHABILITATION INSTITUTE OF CHICAGO factors, and strategies to deploy the team approach across multiple
12:15 Marketing, Education and Community Outreach to Increase hospital campuses. Attendees will gain knowledge on:
Community Presence and Improve Outcomes • Partnering with emergency medical service providers
Learn how a leading stroke program utilized strategies and • Engaging an interdisciplinary team
innovations to attain a stroke interventional rate of 29%. Internal and • Developing evidence-based care protocols
external marketing partners will be identified. • “Stroke Alert”, “Drip and Ship” and “Inpatient Stroke” models of care
This session will examine informal, formal, internal and external • Developing and executing program education, communication and
marketing opportunities. The session will show how professional/ orientation plans
community education and telling patient stories can be utilized as a • Monitoring clinical, operational and financial performance
powerful marketing tool. Practical advice will be presented, along with • Preparing for JCAHO certification
challenges, successes, and strategies that have led to national Debbie Lombardi
recognition of the Mid-American Brain and Stroke Institute. In this Administrative Director
session, attendees will learn to: FLORIDA HOSPITAL NEUROSCIENCE INSTITUTE
• Identify key customers, any barriers or possible adversaries prior to
developing a marketing strategy, educational or outreach program 4:30 National Health Line Responses to a Stroke Scenario:
• Categorize strategies according to value and impact Implications for Early Intervention
• Identify innovations used to market informally and formally, as well Acute stroke is a time-dependent emergency where patients often
as internally and externally present to the hospital outside of the therapeutic window for
• Identify ways to make your presence known thrombolytic therapy. This session will discuss the role of health lines
• Discuss how education has been used to impact and grow stroke and hospital operators in promoting early intervention for stroke
programs patients.
• Utilize clinical quality outcomes to impact stroke programs Part one will examine the time-dependent nature of thrombolytic
therapy, and examine obstacles to patient presentation within the
Debbie Summers, APRN-BC
2003 treatment time window. Part two will examine the role that hospital
Advanced Practice Nurse/Stroke Program Coordinator BALDRIGE health lines and operators can have in promoting early patient
MID-AMERICA BRAIN AND STROKE INSTITUTE WINNER! presentation to emergency departments. The only known study
SAINT LUKE’S HOSPITAL OF KANSAS CITY examining health line responses to a stroke scenario will be presented.
1:15 Luncheon for Delegates and Speakers Attendees will learn how to:
2:15 Catheter-Based Interventions for Acute Ischemic Stroke: • Review the time-dependent nature of thrombolytic therapy in the
A Function of Comprehensive Stroke Center Programs treatment of ischemic stroke patients
This session will examine the role of catheter-based, intra-arterial • Describe common obstacles and problems that create delays in
interventions for treating acute ischemic stroke. The session will touch stroke patient presentation to emergency departments
upon early clinical trials in this area, and the organizational structure • Examine the role that hospital health lines and operators play in
involved in coordinating these procedures at the hospital level. One expediting patient presentation to emergency departments
focus will be the “MERCI” clot retrieval device system. This session will • Offer recommendations regarding the education of health line
focus on: personnel to promote the early presentation and treatment of stroke
• Demonstrating the utility of catheter-based, interventional, neuro- patients
radiologic procedures, and a patient case study to illustrate the Brett Jarrell, MD
complex clinical processing Staff Physician
• Examining the early track record of the “MERCI” clot retrieval system CABELL-HUNTINGTON HOSPITAL
• Discussing core staff and resources to build an Acute Stroke Team HUNTINGTON, WV
and a Comprehensive Stroke Center program
Isaac E. Silverman, MD 5:30 Conference ConcludesW
Co-Medical Director
THE STROKE CENTER AT HARTFORD HOSPITAL
In-Depth, Pre-Conference Workshop • Wednesday, July 13, 2005
Workshop Registration 8:30 a.m.
Workshop A • 9:00 a.m. - Noon
The Journey Toward Excellence: Understanding the Fundamentals, Failures and Future of Stroke Care
The rush to achieve JCAHO certification is on and • How to overcome the challenges that prevent Jim has an MS in Physiology, a PhD in Pharmacology
will ultimately improve care for those suffering from organizations from achieving true excellence, and is an internationally recognized neurosurgeon for
strokes. While the goals and outcomes are well including interdisciplinary politics, misaligned his work in stroke. He has developed successful
documented, the challenges facing organizations is physician-hospital incentives, non-acute care practices and centers in different parts of the country.
less understood, let alone how best to overcome them. services integration and multi-hospital coordination He has pioneered new treatments for diseases of the
Long-term sustainable excellence will be elusive. • The critical success factors for sustaining excellence nervous system, has written 300 scientific articles and
Furthermore, as an increasing number of in stroke and the neurosciences overall has been an invited speaker in nearly 50 countries.
organizations achieve certification and recognition in • About a future vision of stroke care David Church, MBA is a Manager at TIBER GROUP.
stroke care, competitive differentiation will become • Assess how prepared your organization is to take David helps lead Tiber’s neuroscience practice and has
more difficult in both stroke care and the broader advantage of the inevitable changes in diagnosis worked with both academic and community health
neurosciences market. In this interactive workshop, and treatment systems on a range of neuroscience planning
you will learn: engagements including stroke and global vascular
ABOUT YOUR WORKSHOP LEADERS:
• The fundamentals of comprehensive stroke program development as well as implementing
James Ausman, MD, PhD is a Clinical Consultant
programs neurosciences centers of excellence.
with TIBER GROUP, a healthcare strategy firm.
495 • e-mail: info@worldrg.com • www.worldrg.com
In-Depth, Dinner Workshop • Wednesday, July 13, 2005
Workshop B • 6:00 p.m. - 9:00 p.m.
Building a Business Case: Cost/Benefit Analysis & Implementation of a JCAHO Certified Primary Stroke Center
Although robust clinical evidence of improved patient overcome common and unique barriers to PSC project ABOUT YOUR WORKSHOP LEADER
outcomes supports the implementation of Primary completion. The final outcome for participants is to Dr. Timothy J. Shephard, Principal of
Stroke Centers, many institutions face the barrier of leave with a plan for building a sound business case STROKE SYSTEMS CONSULTING, has assisted
obtaining the necessary administrative and fiscal for administrative support of a PSC and a written with the analysis, design and implementation
support for initial development costs. In addition, action plan for prioritizing the design and of stroke centers across the US, many of which are
dedicated stroke clinicians require methods to implementation of the major components of a Primary now JCAHO-certified Primary Stroke Centers. He has
prioritize the implementation of PSC components in an Stroke Center. Workshop participants will learn to: provided consultation to a wide range of clients on
effort to realize early fiscal and clinical gains to insure • Apply the primary data elements required for a national stroke performance improvement projects
continued motivation towards project completion. cost/benefit analysis of implementing a Primary including national stroke organizations, neurological
This workshop will define the specific clinical and Stroke Center and where to find them specialty organizations, academic and community
fiscal data needed to build a sound business case for • Integrate the baseline data into a business case hospitals and hospital systems. Dr. Shephard worked
administrative support of the Stroke Center. In presentation for administrative support of with the CDC Stroke Expert Panel on the initial design
addition, each of the 11 components of a Primary development costs of a PSC of the National Coverdell Stroke Registry and served
Stroke Center are reviewed with respect to the JCAHO • Analyze the current state of acute stroke care on the Brain Attack Coalition Executive Committee.
PSC Certification requirements and then discussed in within your institution with respect to the JCAHO He is an author on the seminal publication
detail with workshop participants. The goal of this requirements for PSC Certification “Recommendations for the Establishment of Primary
interactive session is to assist participants to create a • Complete a written plan for prioritizing PSC project Stroke Centers” and was lead
sound business case to gain administrative support, to components to optimize benefits and prepare for the author on the initial ASA/JCAHO
prioritize the most difficult PSC components, and to JCAHO PCS certification process criteria for PSC site review.
Post-Conference Workshop • Friday, July 15, 2005
Workshop C • 9:00 a.m. - Noon
Successful Strategies for Marketing Your Stroke Center
In this workshop, case studies will be presented of • Tactics that support your organization’s goals winning, results-oriented marketing strategist with
three stroke organizations who have implemented • Marketing mix: branding, website, collateral, signage keen perception and focus, who can craft the
public education and communications campaigns and public relations messages required to target customers, partners,
which dramatically increased stroke victims’ treatment • Press releases, media relations and news media, analysts and investors.
success by immediate access to certified emergency conferences, with tips on building rapport and As an executive marketer within the technology and
rooms. Case studies include the Stroke Awareness interview survival healthcare sectors, Ms. Edwards has achieved
Foundation in San Jose, Temple Project in Rural Texas, ABOUT YOUR WORKSHOP LEADERS: milestone results throughout the marketing discipline.
and University of Texas Medical Center in Houston. Catherine Edwards is the President and Her experience has made her highly proficient in new
Participants will brainstorm their marketing challenges Founder of CSE CONSULTING GROUP, where product introductions, business and market
as well as barriers to successful stroke treatment. she provides marketing strategy, business development, partner and channel management, press
Participants will have the opportunity to craft their own development and integrated communications to and analyst relations, corporate positioning and
compelling messages during this workshop. Topics emerging high technology companies and financial integrated marketing communication and events
discussed will include: services, healthcare and legal clients. As a consultant, management. Ms. Edwards has earned many awards
• The strategic planning process and the importance Ms. Edwards provides the Stroke Awareness from PRSA, Galaxy and Health
of creating your vision, mission and goals Foundation with ongoing strategic and tactical Academy for her branding and
• Marketing & communications strategies marketing and communications. She is an award- brochures, PR campaigns and
websites.
Here are some of the hospitals and healthcare organizations that have recently attended World Research Group conferences
Affinity Medical Communications Florida Hospital Michigan Brain & Surgery Institute St. Lukes Roosevelt Hospital
Alexian Neurosciences Institute Forsyth Medical Center Mid-State Neurosurgery St. Marys Health Care
Aurora Health Care Freeman Health System Mission Hospital Suncoast Neuroscience Associates
Baptist Health Medical Center Georgia Neurological Surgery NeuroSource Inc. Susquehanna Health Systems
Baylor All Saints Medical Center Greenview Regional Hospital Neurosurgical Consultants Sutter Neuroscience Institute
Baystate Health System Hamot Medical Center Nevada Neurosciences Institute Teva Neuroscience
Black Hills Neurology Hoag Memorial Hospital Presbyterian New Mexico VA Health Care System
Texas Neurology PA
Borgess Medical Center Inova Fairfax Hospital New Hampshire NeuroSpine Institute
Trinity Mother Frances Health System
Brackenridge Brain & Spine Center JCAHO North Broward Medical Center
University of Illinois at Chicago
Bronson Methodist Hospital JFK Medical Center North Shore LIJ Health System
University of Maryland Medical Center
Cedars-Sinai Medical Center Kadlec Medical Center Northridge Hospital Medical Center
University of Michigan
Central Kentucky Neuroscience Center Loma Linda University Children’s Hospital Peninsula Neurosurgical Associates of
University of South Florida
Central Wyoming Neurosurgery Long Beach Memorial Medical Center Pennsylvania
Clarian Health Neurosciences Loyola University Health Systems Providence Medical Center University of Utah
CNOS Medical College of Georgia Sioux Valley Hospital University South Florida
Colorado Imaging Assoc Medtronic Inc. Sparrow Health System Washington Hospital
Covenant Health System Memorial Hospital at Gulfport St Alexius Medical Center WellSpan Health
Deaconess Health System Mercy General Health Partners St Josephs Hospital Winchester Medical Center
Decatur Memorial Hospital Merit Care Health System St. Jude Medical Center Wyoming Spine & Neurosurgery Associates
A World Research Group Healthcare Quality Conference
Building and Streamlining
STROKE CENTERS OF EXCELLENCE
Optimize Patient Care and Increase Revenue
Through Proven Clinical, Operational and Financial Strategies
July 13-15, 2005 • Wyndham Chicago • Chicago, IL
WRG Research, Inc.
500 West Cummings Park, STE 5200 PRSRT STD
Woburn, MA 01801 U.S. POSTAGE PAID
SALEM, NH
HW561 PERMIT #151
ion’s ATTENTION MAILROOM: If undeliverable to addressee, this important time-sensitive
the nat
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information should be forwarded to your Director of Stroke Care
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Hea s sharin Please do not remove label YOUR KEYCODE =
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Registration Information:
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Also register me for: ❍ Workshop A ❍ Workshop B ❍ Workshop C
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Conference and of the rest for you. Your first issue will arrive in 4 weeks. Offer valid for New Subscribers Only in the continental U.S.
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cancellations received on or before July 1, 2005 will be subject to a $195 administrative charge. We regret COMPANY DIVISION
that no refund for cancellations will be made after this date. In case of conference cancellation, World
Research Group’s liability is limited to refund of the conference registration fee only. World Research Group ADDRESS
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or before 14 days prior to the conference date in order to receive a refund,minus cancellation fee. CITY STATE/COUNTRY ZIP/POSTAL CODE
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Sponsorship & Exhibit Opportunities ❍ Enclosed is a check for payment in full (No personal checks accepted)
Don't miss out on this opportunity to showcase your products and services to executives at the MC/Visa: ❍ ■
■ ■ ■ ■ -■ ■ ■ ■ -■ ■ ■ ■ -■ ■ ■ ■ ■ ■
highest levels of stroke care. Your competitors will be networking and selling their services to
this targeted group, shouldn't you? For more information on sponsoring a Lunch, Cocktail
Amex: ❍ ■
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Reception, Breakfast, Welcome Pack or Badges, please contact Robin Trifari at 973-335-2093
NAME (AS APPEARS ON CARD) EXP. DATE
or robin@worldrg.com.
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