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					       Post Office
      GUIDE
Issued by the Postmaster General Hong Kong




        The services and charges set out in
           this guide are liable to change.
       Up-to-date information can be obtained
                 at any Post Office.
POST OFFICE GUIDE




                      OUR PURPOSE
              Linking people Delivering business

                        OUR VISION
   To be recognized in Hong Kong as an outstanding service
                         organization
        To be recognized worldwide as an outstanding
                        postal service

                       OUR MISSION
        To be a totally committed and valued workforce
         To achieve consistently the highest levels of
                      customer satisfaction
   To be a viable business with sufficient resources to invest
                          in our future
        To anticipate changes and respond proactively

                       OUR VALUES
       To care about our customers and our colleagues
   To excel through development, teamwork and innovation
POST OFFICE GUIDE




             CUSTOMER SERVICE PLEDGE

              We are committed to fulfilling your needs

                    and exceeding your expectations.
               We pledge to provide professional and

                        caring services which are :
                                  Ÿ    on time

                                  Ÿ    reliable
                              Ÿ       convenient

                    Ÿ   outstanding value for money
POST OFFICE GUIDE

CONTENTS
SECTION                                                                                  PAGE

               GENERAL INFORMATION

   1           1.1
               1.2
               1.3
                      Hongkong Post Headquarters
                      Enquiries
                      Feedback and Suggestions
                                                                                            1
                                                                                            2
                                                                                            4
               1.4    List of Post Offices                                                  5
               1.5    Exclusive Rights of the Postmaster General                           17

               SUMMARY OF PRINCIPAL SERVICES AND

   2           CHARGES
               2.1
               2.2
                      Local Mail
                      Air Mail
                                                                                            1
                                                                                            2
               2.3    Overseas Surface Mail                                                 3
               2.4    Other Services                                                        4

               POSTAGE STAMPS, PREPAYMENT OF POSTAGE,

   3           PHILATELIC SERVICES
               3.1
               3.2
                      Postage Stamps and Postal Stationery
                      Miscellaneous Regulations on Stamps
                                                                                            1
                                                                                            3
               3.3    Franking (Postage Meter) Machines                                     4
               3.4    Postage : Prepayment in Money                                         5
               3.5    Permit Mailing System                                                 7
               3.6    Postage-Rebate Scheme                                                10
               3.7    Postage : Deposit Account                                            11
               3.8    Philatelic Services                                                  12

               POSTAL SERVICES

   4           4.1
               4.2
               4.3
                      Categories and Supplementary Services
                      Limits of Weight and Size
                      Letters
                                                                                            1
                                                                                            2
                                                                                            4
               4.4    Literature for the Blind                                              5
               4.5    Parcels                                                               6
               4.6    Postcards                                                             8
               4.7    Printed Papers                                                        9
               4.8    Small Packets                                                        14
               4.9    Collection                                                           16
               4.10   Delivery                                                             17
               4.11   Non-delivery                                                         19
               4.12   Miscellaneous                                                        21




January 2005                                                       Contents   • page 1
POST OFFICE GUIDE
CONTENTS
SECTION                                                                                     PAGE

               SUPPLEMENTARY SERVICES

   5           5.1
               5.2
               5.3
                      Bulk Airmail Service
                      Bulk Bag Service
                      Business Reply Service
                                                                                               1
                                                                                               5
                                                                                               7
               5.4    International Business Reply Service                                    10
               5.5    Certificate of Authority for the Reception of Correspondence            13
               5.6    Compensation                                                            14
               5.7    Direct Agents Bag Service                                               20
               5.8    Express                                                                 22
               5.9    Insurance                                                               23
               5.10   Poste Restante                                                          27
               5.11   Private (Locked) Bags                                                   28
               5.12   Private Post Office Boxes                                               30
               5.13   Recorded Delivery                                                       35
               5.14   Redirection                                                             38
               5.15   Registration                                                            42
               5.16   Reply Coupons                                                           46

               PACKING, ADDRESSING AND PROHIBITIONS

   6           6.1
               6.2
               6.3
                      Method of Addressing
                      Packing and Make-up : Letter Post and Parcel Post
                      Prohibitions
                                                                                               1
                                                                                               9
                                                                                              17

               PERFORMANCE PLEDGES

   7
               LOCAL POST

   8




January 2005                                                          Contents   • page 2
POST OFFICE GUIDE
CONTENTS
SECTION                                                                                    PAGE

               OVERSEAS POST

   9           9.1
               9.2
               9.3
                      General Information
                      Air Mail Services
                      Letters
                                                                                              1
                                                                                              3
                                                                                              5
               9.4    Literature for the Blind                                                7
               9.5    Parcels                                                                 8
               9.6    Postcards                                                              12
               9.7    Printed Papers                                                         13
               9.8    Small Packets                                                          16
               9.9    Speedpost                                                              17
               9.10   Articles Liable to Customs Duty or Other Restriction                   20
               9.11   Import, Export and Currency Control                                    23
               9.12   Services to Merchant Ship Abroad                                       26
               9.13   Overseas Post – Service Information by Destination                     27

               REMITTANCE SERVICES

10             10.1
               10.2
               10.3
                      Money Orders
                      Money Orders for Payment in Places outside Hong Kong
                      Money Orders for Payment in Hong Kong
                                                                                              1
                                                                                              2
                                                                                              4
               10.4   Table of Money Order Service                                            5

               INDEX

               APPENDIX : OVERSEAS POST –
               SERVICE INFORMATION BY DESTINATION




January 2005                                                         Contents   • page 3
POST OFFICE GUIDE                        GENERAL INFORMATION          1.1



SECTION         GENERAL

      1         INFORMATION

1.1    HONGKONG POST HEADQUARTERS
2 Connaught Place, Central, Hong Kong
Tel : 2921 2222
Fax : 2868 0094
E-mail : hkpo@hkpo.gov.hk
Web site : http://www.hongkongpost.com




February 2003                                      Section 1   • page 1
POST OFFICE GUIDE                                 GENERAL INFORMATION          1.2



1.2    ENQUIRIES
                                            TEL              FAX

PUBLIC ENQUIRIES

General Service Information                 2921 2222        2868 0094
(E-mail : hkpo@hkpo.gov.hk)

Hongkong Post E-Cert                        2921 6633        2775 9130
(E-mail : enquiry@hongkongpost.gov.hk)

Philatelic Service
        General Enquiries                   2310 1666        2785 1419
        (E-mail: spd@hkpo.gov.hk)
        Local Standing Order Service        2785 5711        2191 9296

Private Post Office Box                     2921 2255        2523 5220

Redirection Service                         2921 2323        2524 7679

Tracing of Postal Articles
       Registered letters, local recorded   2921 2560        2543 0469
       delivery letters and parcels         2921 2211

       Local Courierpost items              2921 2560        2868 4723
                                            2921 2211
BUSINESS ENQUIRIES

Permit Mailing Service                      2921 2243        2526 1198

Business Reply Service                      2921 2250        2526 1198

International Business Reply Service        2921 2250        2526 1198

Franking Machine                            2921 2250        2526 1198

Freepost Service                            2921 2250        2526 1198

Periodical Service                          2921 2277        2854 9623

Government Document Despatch Service        2921 2277        2854 9623




February 2003                                               Section 1   • page 2
POST OFFICE GUIDE                             GENERAL INFORMATION          1.2




                                        TEL              FAX

SPEEDPOST SERVICE

General Enquiries                       2921 2288

Account Opening                         2921 2277        2541 4868
(E-mail : pmd@hkpo.gov.hk)

Account Enquiries                       2921 2248        2501 0542

Enquiries on Outward and Inward Items   2921 2560        2868 4723
                                        2921 2211

Speedpost Telephone Pickup Centre
      Hong Kong                         2921 2266        2868 1440
      Kowloon and New Territories       2921 2266        2365 3398




February 2003                                           Section 1   • page 3
POST OFFICE GUIDE                                     GENERAL INFORMATION              1.3



1.3    FEEDBACK AND SUGGESTIONS
For any feedback or suggestions regarding postal service, please contact our Customer
Care Hotlines or write to us:

                                                                Customer Care Hotlines
  Postal Services on         Correspondence Address
                                                              Telephone    Fax Number
Counter services        General Manager (Retail Business)     2525 5856    2868 1442
                        General Post Office,
                        2 Connaught Place,
                        Central, HK.

Mail delivery           General Manager (Mail Distribution)   2723 3454      2312 1455
                        M/F, Middle Road Carpark Building,
                        15 Middle Road,
                        Tsim Sha Tsui, Kowloon.

Street posting boxes    General Manager (Mail Processing)     2356 2516      2765 7363
                        1M/F International Mail Centre,
                        80 Salisbury Road,
                        Tsim Sha Tsui East, Kowloon.

To facilitate our prompt handling, feedback regarding mishandling of mail should preferably
be accompanied by the envelope or wrapper of the item to which the feedback refers.




November 2004                                                         Section 1 • page 4
POST OFFICE GUIDE                                 GENERAL INFORMATION             1.4

1.4     LIST OF POST OFFICES
NAME OF OFFICE                                    HOURS OF BUSINESS

HONG KONG (ISLAND)

      Aberdeen                                    Mon to Fri 9:30 am – 5 pm
      (G/F, Kam Fung Building,                    Sat 9:30 am – 1 pm
      171 Aberdeen Main Road, Aberdeen)

      P.O. Box Lobby                              Mon to Fri 7 am – 8 pm
      (G/F, Kam Fung Building,                    Sat 7 am – 6 pm
      171 Aberdeen Main Road)                     Sun 2 pm – 6 pm

      Ap Lei Chau                                 Mon to Fri 9:30 am – 5 pm
      (G/F, Shop 13-16, Lei Ning House,           Sat 9:30 am – 1 pm
      Ap Lei Chau Estate)

      Causeway Bay                                Mon to Fri 9:30 am – 5 pm
      (Shops 1015-1018, 10/F, Windsor House,      Sat 9:30 am – 1 pm
      311 Gloucester Road, Causeway Bay)

      Chai Wan                                    Mon to Fri 9:30 am – 5 pm
      (G/F, Administration Building,              Sat 9:30 am – 1 pm
      Yue Wan Estate, Chai Wan Road)

      Cloud View Road                             Mont o Fri 9:30 am – 5 pm
      (Shop 6-7, G/F, Dairy Farm Shopping         Sat 9:30 am – 1 pm
      Centre, 33 Cloud View Road)

      Cyberport                                   Mon to Fri 9:30 am – 5 pm
      (Shops 5-8, Level 1, Service Annex,         Sat 9:30 am – 1 pm
      Cyberport, 100 Cyberport Road, Hong Kong)

      Eastern Delivery Office                     Mon to Sat 9 am – 5 pm
      (1/F, Eastern Law Courts Building,
      29 Tai On Street, Sai Wan Ho)

      General Post Office                         Mon to Sat 8 am – 6 pm
      (2 Connaught Place, Central)                Sun 9 am – 5 pm
                                                  Public Holidays 9 am – 5 pm

      P.O. Box Lobby                              Mon to Sat 7 am – 8 pm
      (2 Connaught Place, Central)                Sun 8 am – 7 pm
                                                  (except Lunar New Year’s Day)
                                                  Public Holidays 8 am – 7 pm
                                                  (except Lunar New Year’s Day)

      Philatelic Counter                          Mon to Sat 10 am – 6 pm
      (2 Connaught Place, Central)

      Gloucester Road                             Mon to Fri 9:30 am – 5 pm
      (1/F, Revenue Tower,                        Sat 9:30 am – 1 pm
      5 Gloucester Road, Wan Chai)

      Happy Valley                                Mon to Fri 9:30 am – 5 pm
      (G/F, 14-16 Sing Woo Road, Happy Valley)    Sat 9:30 am – 1 pm


June 2011                                                        Section 1 • page 5
POST OFFICE GUIDE                                    GENERAL INFORMATION             1.4


NAME OF OFFICE                                       HOURS OF BUSINESS

     Heng Fa Chuen                                   Mon to Fri 9:30 am – 5 pm
     (G/F, West Car Park Block,                      Sat 9:30 am – 1 pm
     Heng Fa Chuen)

     Hennessy Road                                   Mon to Fri 9:30 am – 5 pm
     (G/F, Asian House, 1 Hennessy Road,             Sat 9:30 am – 1 pm
     Wan Chai)

     Hing Fat Street                                 Mon to Fri 9:30 am – 5 pm
     (G/F, Causeway Bay Kaifong Welfare              Sat 9:30 am – 1 pm
     Association Building, 30 Hing Fat Street)

     Hing Man Street                                 Mon to Fri 9:30 am – 5 pm
     (G/F, Shop 1, Wing Hing Court,                  Sat 9:30 am – 1 pm
     50-52 Hing Man Street, Sai Wan Ho)

     Kennedy Town                                    Mon to Fri 9:30 am – 5 pm
     (G/F, Kennedy Town Community Complex,           Sat 9:30 am – 1 pm
     12 Rock Hill Street, Kennedy Town)

     King’s Road                                     Mon to Fri 9:30 am – 5 pm
     (Shops 204-205A and 208-210,2/F,                Sat 9:30 am – 1 pm
     Olympia Plaza, 255 King’s Road, North Point)

     Lei Tung                                        Mon to Fri 9:30 am – 5 pm
     (Shop 303, 305 and 307, Level 3,                Sat 9:30 am – 1 pm
     Lei Tung Commercial Centre,
     Phase 1, Lei Tung Estate, Ap Lei Chau)

     Morrison Hill                                   Mon to Fri 9:30 am – 5 pm
     (G/F, 28 Oi Kwan Road, Wan Chai)                Sat 9:30 am – 1 pm

     Peak                                            Mon to Fri 10:30 am – 6 pm
     (Shop P116, P1, the Peak Tower,                 Sat 10:30 am – 2 pm
     128 Peak Road, the Peak)

     Perkins Road                                    Mon to Fri 9:30 am – 5 pm
     (G/F, 5 Perkins Road, Jardine’s Lookout)        Sat 9:30 am – 1 pm

     Pok Fu Lam                                      Mon to Fri 9:30 am – 5 pm
     (G/F, Block H-19, Fu Wing Yuen,                 Sat 9:30 am – 1 pm
     Chi Fu Fa Yuen, Pok Fu Lam)

     Queen’s Road                                    Mon to Fri 9:30 am – 6 pm
     (Shop Nos. 2A & 2B, Entrance Hall Floor,        Sat 9:30 am – 1 pm
     The Center, 99 Queen’s Road Central, Central)




June 2011                                                           Section 1 • page 6
POST OFFICE GUIDE                                GENERAL INFORMATION             1.4


NAME OF OFFICE                                   HOURS OF BUSINESS

     Repulse Bay                                 Mon to Fri 9:30 am – 5 pm
     (Shop C, G/F, 2H South Bay Road)            Sat 9:30 am – 1 pm

     Sai Ying Pun                                Mon to Fri 9:30 am – 5 pm
     (27 Pok Fu Lam Road)                        Sat 9:30 am – 1 pm

     Shau Kei Wan                                Mon to Fri 9:30 am – 5 pm
     (G/F, Perfect Mount Gardens,                Sat 9:30 am – 1 pm
     1 Po Man Street, Shau Kei Wan)

     Shau Kei Wan Delivery Office                Mon to Sat 9 am – 5 pm
     (5/F, Eastwood Centre,
     5 A Kung Ngam Village Road, Shau Kei Wan)

     Sheung Wan                                  Mon to Fri 9:30 am – 6 pm
     (1/F, Hong Kong Telecom CSL Tower,          Sat 9:30 am – 1 pm
     322-324 Des Voeux Road Central)

     Siu Sai Wan                                 Mon to Fri 9:30 am – 5 pm
     (Unit 1-2, G/F, Sui Yick House,             Sat 9:30 am – 1 pm
     Siu Sai Wan Estate, Chai Wan)

     Stanley                                     Mon to Fri 9:30 am – 5 pm
     (2 Wong Ma Kok Road)                        Sat 9:30 am – 1 pm

     Tai Koo Shing                               Mon to Fri 9:30 am – 5 pm
     (Shop G1020-1022, G/F,                      Sat 9:30 am – 1 pm
     Kam Sing Mansion, 1-3 Tai Fung Avenue,
     Tai Koo Shing)

     Tsat Tsz Mui                                Mon to Fri 9:30 am – 5:30 pm
     (Shops 1, 6, 7 & 11, G/F, Block C,          Sat 9:30 am – 1 pm
     Model Housing Estate, 770 King’s Road,
     North Point)

     Wah Fu                                      Mon to Fri 9:30 am – 5 pm
     (Flat No. 423-424, Wah Chun House,          Sat 9:30 am – 1 pm
     Wah Fu Estate)

     Wan Chai                                    Mon to Fri 9:30 am – 5 pm
     (2/F, Wu Chung House,                       Sat 9:30 am – 1 pm
     197-213 Queen’s Road East)

     P.O. Box Lobby                              Mon to Fri 7 am – 8 pm
     (2/F, Wu Chung House,                       Sat 7 am – 6:30 pm
     197-213 Queen’s Road East)                  Sun 2 pm – 6 pm

     Wyndham Street                              Mon to Fri 9:30 am – 5 pm
     (G/F, Hoseinee House,                       Sat 9:30 am – 1 pm
     69 Wyndham Street)




November 2007                                                   Section 1 • page 7
POST OFFICE GUIDE                                    GENERAL INFORMATION                 1.4

NAME OF OFFICE                                            HOURS OF BUSINESS

KOWLOON

     Cheung Sha Wan                                       Mon to Fri 9:30 am – 5:30 pm
     (G/F, 650 Cheung Sha Wan Road)                       Sat 9:30 am – 1 pm

     Cheung Sha Wan Delivery Office                       Mon to Sat 9 am – 5 pm
     (G/F, Ka Ming Factory Building,
     688 Castle Peak Road)

     Choi Hung Chuen                                 Mon to Fri 9:30 am – 5 pm
     (G/F, Shop 9B, Kam Wah House, Choi Hung Estate) Sat 9:30 am – 1 pm

     Chuk Yuen                                            Mon to Fri 9:30 am – 5 pm
     (Shop No. S10, Chuk Yuen Plaza,                      Sat 9:30 am – 1 pm
     Chuk Yuen (South) Estate)


     Fu Shan                                              Mon to Fri 9:30 am – 5 pm
     (G/F, 1-2 Fu Shun House, Fu Shan Estate)             Sat 9:30 am – 1 pm

     Gillies Avenue                                       Mon to Fri 9:30 am – 5 pm
     (G/F, 140 Gillies Aveune North, Hung Hom)            Sat 9:30 am – 1 pm

     Granville Road                                       Mon to Fri 9:30 am – 5 pm
     (Shop G3, G/F, Albion Plaza,                         Sat 9:30 am – 1 pm
     2-6 Granville Road)

     Ho Man Tin                                           Mon to Fri 9:30 am – 5 pm
     (Unit 2, G/F, Tim Man House, Homantin Estate)        Sat 9:30 am – 1 pm

     Hung Hom Bay                                         Mon to Fri 9:30 am – 5 pm
     (G/F, Block 14, Cherry Mansion,                      Sat 9:30 am – 1 pm
     Whampoa Garden, Hung Hom)

     International Mail Centre                            Mon to Fri 9:30 am – 5 pm
     (80 Salisbury Road)                                  Sat 9:30 am – 1 pm

     Kowloon Bay                                          Mon to Fri 9:30 am – 5 pm
     (Shop 1 & Shop 3, 1/F, Tower 1, Enterprise Square,   Sat 9:30 am – 1 pm
     9 Sheung Yuet Road, Kowloon Bay)

     Kowloon Central                                      Mon to Fri 9:30 am – 6 pm
     (G/F, 405 Nathan Road, Yau Ma Tei)                   Sat 9:30 am – 1 pm

     P.O. Box Lobby                                       Mon to Sun 8 am – 8 pm
     (1/F, 405 Nathan Road, Yau Ma Tei)

     Kowloon City                                         Mon to Fri 9:30 am – 5 pm
     (G/F, 28 Lung Kong Road, Kowloon City)               Sat 9:30 am – 1 pm




July 2010                                                            Section 1 • page 8
POST OFFICE GUIDE                                  GENERAL INFORMATION                1.4


NAME OF OFFICE                                         HOURS OF BUSINESS

     Kowloon City Delivery Office                      Mon to Sat 9 am – 5 pm
     (G & 1/F, Hing Wah Centre,
     82-84 Tokwawan Road)

     Kowloon East                                      Mon to Fri 9:30 am – 5:30 pm
     (Kowloon East Government Offices                  Sat 9:30 am – 1 pm
     G/F, 12 Lei Yue Mun Road, Kwun Tong)

     P.O. Box Lobby                                    Mon to Fri 8 am – 8 pm
     (Kowloon East Government Offices                  Sat 8 am – 7 pm
     G/F, 12 Lei Yue Mun Road, Kwun Tong)              Sun Closed

     Kwong Wa Street                                   Mon to Fri 9:30 am – 5:00 pm
     (Shop No.11-14, G/F, Kwong Fai Mansion,           Sat 9:30 am – 1 pm
     3-13 Kwong Wa Street, Mong Kok)

     Kwun Tong                                         Mon to Fri 9:30 am – 5 pm
     (G/F, Kwun Tong District Branch Offices           Sat 9:30 am – 1 pm
     Building, 6 Tung Yan Street)

     Lai Kok                                           Mon to Fri 9:30 am – 5 pm
     (Shops 5-6, 1st Level, Lai Huen House,            Sat 9:30 am – 1 pm
     Lai Kok Estate)

     Lam Tin                                           Mon to Fri 9:30 am – 5 pm
     (Shop No. 115, Kai Tin Shopping Centre,           Sat 9:30 am – 1 pm
     Kai Tin Estate, Lam Tin)

     Lei Cheng Uk                                      Mon to Fri 9:30 am – 5 pm
     (Shop 114, G/F, Lei Cheng Uk                      Sat 9:30 am – 1 pm
     Shopping Centre)

     Lok Fu                                            Mon to Fri 9:30 am – 5 pm
     (Shop No.3152, 3/F, Lok Fu Plaza,                 Sat 9:30 am – 1 pm
     198 Junction Road, Wang Tau Hom, Kowloon)

     Lok Wah                                           Mon to Fri 9:30 am – 5 pm
     (Shop No.109, G/F, Lok Wah Commercial             Sat 9:30 am – 1 pm
     Centre, Lok Wah North Estate)

     Mei Foo Sun Chuen                                 Mon to Fri 9:30 am – 5 pm
     (Shop No. 115, G/F, MTR Mei Foo Station           Sat 9:30 am – 1 pm
     ,West Rail Line)

     Mongkok                                           Mon to Fri 9:30 am – 6 pm
     (1/F, Mongkok Exchange, 37 Bute Street, Mong Kok) Sat 9:30 am – 1 pm

     Ngau Chi Wan                                      Mon to Fri 9:30 am – 5 pm
     (Shop A2-10, G/F, Commercial Complex,             Sat 9:30 am – 1 pm
     Choi Wan Estate)




May 2009                                                          Section 1 • page 9
POST OFFICE GUIDE                                      GENERAL INFORMATION           1.4

NAME OF OFFICE                                           HOURS OF BUSINESS

      Ngau Tau Kok                                       Mon to Fri 9:30 am – 5 pm
      (Shop 24, G/F,                                     Sat 9:30 am – 1 pm
      On Kay Court Commercial Centre)

      Oi Man                                             Mon to Fri 9:30 am – 5 pm
      (Shop no. G13, G/F, Oi Man Shopping Centre,        Sat 9:30 am – 1 pm
      Oi Man Estate)

      San Po Kong                                        Mon to Fri 9:30 am – 5 pm
      (Shop Nos. 111-114, 1/F, Yue Xiu Plaza,            Sat 9:30 am – 1 pm
      9 Ning Yuen Street, San Po Kong, Kowloon)

      Sau Mau Ping                                       Mon to Fri 9:30 am – 5 pm
      (Shop 25, G/F, Sau Mau Ping Shopping Centre,       Sat 9:30 am – 1 pm
      Sau Mau Ping Estate, Sau Ming Road, Kowloon)

      Sham Shui Po                                       Mon to Fri 9:30 am – 5 pm
      (G/F, 55 Un Chau Street)                           Sat 9:30 am – 1 pm

      Shek Kip Mei                                       Mon to Fri 9:30 am – 5 pm
      (Shop 132 & 134, G/F, Block 19, Shek Kip Mei       Sat 9:30 am – 1 pm
      Estate, Nam Cheong Street, Kowloon)

      Shun Lee                                           Mon to Fri 9:30 am – 5 pm
      (Shops 17-18, Lee Foo House,                       Sat 9:30 am – 1 pm
      Shun Lee Estate)

      Tai Kok Tsui                                       Mon to Fri 9:30 am – 5 pm
      (G/F, 67 Anchor Street, Tai Kok Tsui)              Sat 9:30 am – 1 pm

      To Kwa Wan                                         Mon to Fri 9:30 am – 5 pm
      (Arcade Shop D, G/F, Hang Chien Court,             Sat 9:30 am – 1 pm
      Wyler Garden, 108 Mei King Street, To Kwa Wan)

      Tsim Sha Tsui                                      Mon to Sat 9 am – 6 pm
      (G & 1/F, Hermes House, 10 Middle Road)            Sun 9 am – 2 pm

      P.O. Box Lobby                                     Mon to Sat 8 am – 8 pm
      (G & 1/F, Hermes House, 10 Middle Road)            Sun 8 am – 7 pm

      Tsz Wan Shan                                       Mon to Fri 9:30 am – 5 pm
      (Shop 330, 3/F, Tsz Wan Shan Shopping              Sat 9:30 am – 1 pm
      Centre, 23 Yuk Wah Street)

      Wong Tai Sin                                       Mon to Fri 9:30 am – 5 pm
      (Shop No. 2, G/F, Lung Lok House,                  Sat 9:30 am – 1 pm
      Lower Wong Tai Sin Estate)




July 2011                                                           Section 1 • page 10
POST OFFICE GUIDE                                        GENERAL INFORMATION              1.4
NAME OF OFFICE                                             HOURS OF BUSINESS

     Yau Tong                                              Mon to Fri 9:30 am – 5 pm
     (Unit 14, G/F, Wing Tong House,                       Sat 9:30 am – 1 pm
     Yau Tong Estate, Kowloon)

     Yau Yat Tsuen                                         Mon to Fri 9:30 am – 5 pm
     (G/F, 11A Fa Po Street, Yau Yat Tsuen)                Sat 9:30 am – 1 pm


     NEW TERRITORIES

     Butterfly                                             Mon to Fri 9:30 am – 5 pm
     (Shop Nos. L161 and L162, G/F, Tip Sum House,         Sat 9:30 am – 1 pm
     Butterfly Estate, Tuen Mun)

     Cheung Fat                                            Mon to Fri 9:30 am – 5 pm
     (Unit 113-114, G/F, Chun Fat House,                   Sat 9:30 am – 1 pm
     Cheung Fat Estate, Tsing Yi)

     Choi Ming                                             Mon to Fri 9:30 am – 5 pm
     (Shop No. 240, G/F, Choi Ming Shopping                Sat 9:30 am – 1 pm
     Centre Extension, Choi Ming Court,
     Tseung Kwan O)

     City One Shatin                                       Mon to Fri 9:30 am – 5 pm
     (G/F, G1-A, Ngan Shing Street,                        Sat 9:30 am – 1 pm
     Fortune City One, Shatin)

     Fairview Park                                         Mon to Fri 9:30 am – 5 pm
     (G/F, Shop No. 3D, Town Centre,                       Sat 9:30 am – 1 pm
     Ginkgo Road, Fairview Park, Yuen Long)

     Fanling                                               Mon to Fri 9:30 am – 5 pm
     (G/F, North District Government Offices Building,     Sat 9:30 am – 1 pm
     3 Pik Fung Road, Fanling)

     Fo Tan                                                Mon to Fri 9:30 am – 5:30 pm
     (G/F, Shatin Galleria, 18-24 Shan Mei Street,         Sat 9:30 am – 1 pm
     Fo Tan, Sha Tin)

     Fu Shin                                               Mon to Fri 9:30 am – 5 pm
     (1/F, Shop No. 106, Fu Shin Shopping Centre,          Sat 9:30 am – 1 pm
     Fu Shin Estate, Tai Po)

     Fu Tai                                                Mon to Fri 9:30 am – 5 pm
     (Shop No. 1, G/F, Fu Tai Shopping Centre,             Sat 9:30 am – 1 pm
     Fu Tai Estate, Tuen Mun)

     Heng On                                               Mon to Fri 9:30 am – 5 pm
     (Shop 232, Level 2, Heng On Commercial                Sat 9:30 am – 1 pm
     Centre, Heng On Estate, Ma On Shan, Sha Tin)

     Hin Keng                                              Mon to Fri 9:30 am – 5 pm
     (Shop No. 202, 1/F, Wing A,                           Sat 9:30 am – 1 pm
     Hin Keng Estate Commercial Centre,
     Hin Keng Estate, Sha Tin)


September 2011                                                        Section 1 • page 11
POST OFFICE GUIDE                                     GENERAL INFORMATION               1.4



NAME OF OFFICE                                              HOURS OF BUSINESS

      Kam Tai                                               Mon to Fri 9:30 am – 5 pm
      (Shop No. 6, G/F, Kam Tai Shopping Centre,            Sat 9:30 am – 1 pm
      Kam Tai Court, Ma On Shan, N.T.)

      Kam Tin                                               Mon to Fri 9:30 am – 5 pm
      (G/F, Kam Tin Government Offices                      Sat 9:30 am – 1 pm
      Building, Kam Tin Main Road)

      Kwai Chung                                            Mon to Fri 9:30 am – 5 pm
      (Unit 11, G/F, Chau Kwai House,                       Sat 9:30 am – 1 pm
      Kwai Chung Estate)

      Kwai Fong                                             Mon to Fri 9:30 am – 5 pm
      (Shop 4-10, G/F, Kwai Kin House,                      Sat 9:30 am – 1 pm
      Kwai Fong Estate)

      Kwai Shing                                            Mon to Fri 9:30 am – 5 pm
      (Unit No. 1A, G/F, Block 7, Kwai Shing West Estate)   Sat 9:30 am – 1 pm

      Kwong Yuen                                            Mon to Fri 9:30 am – 5 pm
      (Unit 4, G/F, Commercial Block 4                      Sat 9:30 am – 1 pm
      Kwong Yuen Estate, Sha Tin)

      Lai King                                              Mon to Fri 9:30 am – 5 pm
      (G/F, Lok King House, Lai King Estate,                Sat 9:30 am – 1 pm
      Kwai Chung)

      Lee On                                                Mon to Fri 9:30 am – 5 pm
      (Shop No. LG202, Level 2, Lower G/F, Commercial       Sat 9:30 am – 1 pm
      Centre, Lee On Estate, Ma On Shan)

      Lei Muk Shue                                          Mon to Fri 9:30 am – 5 pm
      (G/F, Wing B, Chung Shue House,                       Sat 9:30 am – 1 pm
      Lei Muk Shue Estate)

      Leung King                                            Mon to Fri 9:30 am – 5 pm
      (Shop No. L105, Level L1, Leung King Shopping         Sat 9:30 am – 1 pm
      Centre, Leung King Estate, Tuen Mun)

      Ma On Shan                                            Mon to Fri 9:30 am – 5 pm
      (Unit 2, G/F, Sunshine City, Phase 4,                 Sat 9:30 am – 1 pm
      18 On Luk Street, Ma On Shan)

      P.O. Box Lobby                                        Mon to Sat 7 am – 7 pm
      (Unit 2, G/F, Sunshine City, Phase 4,                 Sun 2 pm – 6 pm
      18 On Luk Street, Ma On Shan)

      Mei Lam                                               Mon to Fri 9:30 am – 5 pm
      (Shop 35-37, 1/F, Mei Lam Commercial                  Sat 9:30 am – 1 pm
      Centre, Mei Lam Estate, Sha Tin)




July 2011                                                              Section 1 • page 12
POST OFFICE GUIDE                                    GENERAL INFORMATION               1.4



NAME OF OFFICE                                             HOURS OF BUSINESS

     On Ting                                               Mon to Fri 9:30 am – 5 pm
     (Shop No. 128-130, G/F, Ting Lung House,              Sat 9:30 am – 1 pm
     On Ting Estate, Tuen Mun)

     Po Lam                                                Mon to Fri 9:30 am – 5 pm
     (G/F, Restaurant Block,                               Sat 9:30 am – 1 pm
     Po Lam Estate, Tseung Kwan O)

     Sai Kung                                              Mon to Fri 9:30 am – 5 pm
     (G/F, Sai Kung Government Offices Building,           Sat 9:30 am – 1 pm
     34 Chan Man Street, Sai Kung)

     San Tin                                               Mon to Fri 9:30 am – 5 pm
     (1A Castle Peak Road,                                 Sat 9:30 am – 1 pm
     San Tin Section)

     Sha Kok                                               Mon to Fri 9:30 am – 5 pm
     (2/F, Commercial Complex,                             Sat 9:30 am – 1 pm
     Sha Kok Estate, Sha Tin)

     Sha Tau Kok                                           Mon to Fri 9 am – 4:30 pm
     (G/F, Sha Tau Kok Government Offices                  Sat 9 am – 12:30 pm
     Building, Sha Tau Kok Main Road)

     Sha Tin Central                                       Mon to Fri 9:00 am – 5 pm
     (1/F, Sha Tin Government Offices,                     Sat 9:00 am – 1 pm
     1 Sheung Wo Che Road)

     P.O. Box Lobby                                        Mon to Sat 7:30 am – 7 pm
     (1/F, Sha Tin Government Offices,                     Sun 2 pm – 6 pm
     1 Sheung Wo Che Road)

     Shek Lei                                              Mon to Fri 9:30 am – 5 pm
     (Unit 303, 3/F, Phase II, Shek Lei Shopping Centre)   Sat 9:30 am – 1 pm

     Shek Wai Kok                                          Mon to Fri 9:30 am – 5 pm
     (Unit Nos. 8 and 9, G/F, Shek Fong House,             Sat 9:30 am – 1 pm
     Shek Wai Kok Estate, Tsuen Wan)

     Shek Wu Hui                                           Mon to Fri 9 am – 6 pm
     (112-116 San Fung Avenue, Shek Wu Hui,                Sat 9 am – 1 pm
     Sheung Shui)

     Sheung Tak                                            Mon to Fri 9:30 am – 5 pm
     (Shop 229, 2/F, Sheung Tak Shopping Centre,           Sat 9:30 am – 1 pm
     Sheung Tak Estate, Tseung Kwan O)

     Sun Chui                                              Mon to Fri 9:30 am – 5 pm
     (Shop No. 8, G/F, Commercial Centre,                  Sat 9:30 am – 1 pm
     Sun Chui Estate, Sha Tin)




October 2011                                                          Section 1 • page 13
POST OFFICE GUIDE                                   GENERAL INFORMATION            1.4

NAME OF OFFICE                                         HOURS OF BUSINESS

     Tai Hing                                          Mon to Fri 9:30 am – 5 pm
     (G/F, Shop 63, Commercial Complex,                Sat 9:30 am – 1 pm
     Tai Hing Estate, Tuen Mun)

     Tai Po                                            Mon to Fri 9 am – 5 pm
     (G/F, Tai Po Government Offices Building,         Sat 9 am – 1 pm
     1 Ting Kok Road)

     P.O. Box Lobby                                    Mon to Sat 8 am – 6:30 pm
     (G/F, Tai Po Government Office Building,          Sun 2 pm – 6 pm
     1 Ting Kok Road)

     Tin Yiu                                           Mon to Fri 9:30 am – 5 pm
     (Shop L122, 1/F, Tin Yiu Plaza,                   Sat 9:30 am – 1 pm
     Tin Yiu Estate, Tin Shui Wai)

     Tin Yuet                                          Mon to Fri 9:30 am – 5 pm
     (Unit 1, G/F, Wing B, Yuet Tai House,             Sat 9:30 am – 1 pm
     Tin Yuet Estate, Tin Shui Wai)

     Tseung Kwan O                                     Mon to Fri 9:30 am – 5 pm
     (Shop 30-32, G/F, Hau Tak Shopping Centre,        Sat 9:30 am – 1 pm
     Hau Tak Estate, Tseung Kwan O)

     Tsing Yi                                          Mon to Fri 9:30 am – 5 pm
     (Shop 1, G/F, Hong Kwai House,                    Sat 9:30 am – 1 pm
     Cheung Hong Estate)

     Tsuen Wan                                         Mon to Fri 9 am – 5 pm
     (1/F, Tsuen Wan Government Offices Building,      Sat 9 am – 1 pm
     38 Sai Lau Kok Road, Tsuen Wan)

     P.O. Box Lobby                                    Mon to Sat 7 am – 7 pm
     (1/F, Tsuen Wan Governemnt Offices Building,      Sun 2 pm – 6 pm
     38 Sai Lau Kok Road, Tsuen Wan)

     Tsuen Wan Delivery Office                         Mon to Fri 9 am – 5 pm
     (1/F, Tsuen Wan Government Offices Building,      Sat 9 am – 1 pm
     38 Sai Lau Kok Road, Tsuen Wan)

     Tsuen Wan West                                    Mon to Fri 9:30 am – 5 pm
     (G/F, Bayview Garden, 633 Castle Peak Road,       Sat 9:30 am – 1 pm
     Tsuen Wan)




December 2010                                                     Section 1 • page 14
POST OFFICE GUIDE                                     GENERAL INFORMATION              1.4


NAME OF OFFICE                                           HOURS OF BUSINESS

     Tuen Mun Central                                    Mon to Fri 9 am – 5 pm
     (Podium Level, Library and Post Office              Sat 9 am – 1 pm
     Building, 1 Tuen Hi Road, Tuen Mun)

     P.O. Box Lobby                                      Mon to Sat 7 am – 7 pm
     (Podium Level, Library and Post Office              Sun 2 pm – 6 pm
     Building, 1 Tuen Hi Road, Tuen Mun)

     Wah Ming                                            Mon to Fri 9:30 am – 5 pm
     (Shop No. 119, G/F, Commercial Centre,              Sat 9:30 am – 1 pm
     Wah Ming Estate, Fanling)

     Wan Tau Tong                                        Mon to Fri 9:30 am – 5 pm
     (Shop No. CX28, Shopping Centre,                    Sat 9:30 am – 1 pm
     Wan Tau Tong Estate, Tai Po)

     Wo Che                                              Mon to Fri 9:30 am – 5 pm
     (Shop No. B1A, G/F, Wo Che Plaza,                   Sat 9:30 am – 1 pm
     Tak Hau Street, Wo Che Estate, Sha Tin)

     Yeung Uk Road                                       Mon to Fri 9:30 am – 5 pm
     (Shop 15, 1/F, Indihome,                            Sat 9:30 am – 1 pm
     138 Yeung Uk Road, Tsuen Wan)

     Yuen Long                                           Mon to Fri 9 am – 5 pm
     P.O. Box 1501-2100                                  Sat 9 am – 1 pm
     (Shop B, G/F, 8 Yuen Long Pau
     Cheung Square, Yuen Long)

     P.O. Box Lobby (1-1500)                             Mon to Sat 7:30 am – 7 pm
     (1/F, District Branch Offices Building,             Sun 2 pm – 6 pm
     Yuen Long Main Road)

     Yuen Long Delivery Office                           Mon to Sat 9 am – 5 pm
     (G/F, District Branch Office Building,
     Yuen Long Main Road)

     OUTLYING ISLANDS

     Airport                                             Mon to Sat 8 am – 8:30 pm
     (Shop 7T/082, Hong Kong International Airport       Sun 8 am – 5 pm
     Terminal 1, 1 Cheong Hong Road, Lantau Island)      Public Holidays 8 am – 5 pm

     Cheung Chau                                         Mon to Fri 9 am – 4:30 pm
     (G/F, Cheung Chau Municipal Services Building,      Sat 9 am – 12:30 pm
     2 Tai Hing Tai Road, Cheung Chau)




August 2010                                                         Section 1 • page 15
POST OFFICE GUIDE                                     GENERAL INFORMATION            1.4

     Discovery Bay                                       Mon to Fri 9:30 am – 5 pm
     (Shop 12A, G/F, Block C, Discovery Bay              Sat 9:30 am – 1 pm
     Plaza, Discovery Bay, Lantau Island)

     Lamma                                               Mon to Fri 8:30 am – 4 pm
     (G & 1/F, 2 Main Street,                            Sat 8:30 am – 12 noon
     Yung Shu Wan, Lamma Island)

     Mui Wo                                              Mon to Fri 9 am – 4:30 pm
     (G/F, Mui Wo Government Offices Building,           Sat 9 am – 12:30 pm
     2 Ngan Kwong Wan Road, Mui Wo)

     Peng Chau                                           Mon to Fri 9:30 am – 5 pm
     (G/F, Government Building, Wing On Side Street)     Sat 9:30 am – 1 pm

     Tai O                                               Mon to Fri 9 am – 4:30 pm
     (G/F, Tai O Government Offices Building,            Sat 9 am – 12:30pm
     102 Shek Tsai Po Street, Tai O, Lantau Island)

     Tung Chung                                          Mon to Fri 9:30 am – 5 pm
     (G/F, 6 Mei Tung Street                             Sat 9:30 am – 1 pm
     Tung Chung, Lantau Island)

Except otherwise stated, all post offices are closed on Sundays and hours of business on a
public holiday are advertised in advance.




June 2011                                                            Section 1 • page 16
POST OFFICE GUIDE                                       GENERAL INFORMATION                1.5



1.5     EXCLUSIVE RIGHTS OF THE POSTMASTER GENERAL
Subject to certain exceptions, the Postmaster General possesses, by virtue of the Post
Office Ordinance, the exclusive privilege of carrying letters from place to place, and of
performing all incidental services such as those of collecting and delivering letters.

The principal exceptions are :

Ÿ     Letters sent by a private friend, on his journey, to be delivered to the person to whom
      they are directed;

Ÿ     Letters sent by the servant of the sender or the addressee or by a special messenger
      employed by them;

Ÿ     Letters concerning goods sent by carrier, such letters being carried gratuitously and
      delivered with the goods to which they relate; and

Ÿ     Packets containing news intelligence, that is, matter or pictures for publication in a
      newspaper.

                                                                                s
No collection of letters of any kind (whether exempt from the Postmaster General’ privilege
or not) can be made for the purpose of conveyance or delivery, and carriers are specially
prohibited from carrying letters.

                                                                    s
Penalties are imposed for any infringement of the Postmaster General’ right.




December 1999                                                           Section 1   • page 17
POST OFFICE GUIDE         SUMMARY OF PRINCIPAL SERVICES AND CHARGES                   2.1



SECTION         SUMMARY OF

      2         PRINCIPAL SERVICES
                AND CHARGES
2.1    LOCAL MAIL
LETTERS AND POSTCARDS

                                                STANDARD AND NON-STANDARD
Weight not over 30 g                            $1.40
Weight not over 50 g                            $2.20
Weight not over 100 g                           $3.00
Weight not over 150 g                           $3.70
Weight not over 200 g                           $4.00
Weight not over 250 g                           $4.40
Weight not over 500 g                           $8.20
Weight not over 1 kg                            $16.40
Weight not over 2 kg (Max. 2 kg)                $28.00


LITERATURE FOR THE BLIND

                                                CHARGES
(Max. 7 kg)                                     Free


PARCELS

                                                CHARGES
First 1 kg                                      $27
Each additional kg (Max. 20 kg)                 $10


Standard item

Item weighing 50 g or below meeting the following conditions may enjoy the rates
appropriate to standard items :-

Minimum size              :   90 mm x 140 mm
Maximum size              :   167 mm x 260 mm
Minimum thickness         :   0.25 mm
Maximum thickness         :   7 mm
Envelope                  :   Non-glossy paper of a light colour
Clearance zone            :   The bottom 15 mm zone of the envelope are left blank for
                              printing bar codes




March 2002                                                         Section 2   • page 1
POST OFFICE GUIDE          SUMMARY OF PRINCIPAL SERVICES AND CHARGES                        2.2



2.2    AIR MAIL
In general the limits of weight and dimensions and other conditions (except postage rates)
prescribed for surface mail, apply also to articles to be sent by air. Destinations are divided
into two zones according to distance for the purpose of charging air postage on letter mail.
The air postage rates for letter mail to the two zones are shown in the table below :-


LETTER AND POSTCARDS

                                                        ZONE 1                ZONE 2
Weight not over 20 g                                    $2.40                 $3.00
Weight not over 30 g                                    $4.50                 $5.30
Each additional 10 g or part thereof (Max. 2 kg)        $1.20                 $1.30


SECOND CLASS MAIL

                                                        ZONE 1                ZONE 2
Weight not over 20 g                                    $1.90                 $2.50
Weight not over 30 g                                    $3.10                 $4.10
Each additional 10 g or part thereof (Max. 2 kg)        $0.80                 $1.00


The postage rates for letters, postcards, and parcels and the appropriate zone for each
destination are shown in detail in the Postage Rates and Services Leaflet.




March 2002                                                               Section 2   • page 2
POST OFFICE GUIDE         SUMMARY OF PRINCIPAL SERVICES AND CHARGES                 2.3



2.3    OVERSEAS SURFACE MAIL

LETTERS AND POSTCARDS

                                          MAINLAND CHINA,   ALL OTHER TERRITORIES
                                          MACAU, TAIWAN     ZONE 1        ZONE 2
Weight not over 20 g                      $1.80             $2.30             $2.90
Weight not over 50 g                      $3.00             $4.40             $5.00
Weight not over 100 g                     $5.70             $5.80             $6.60
Weight not over 250 g                     $11.40            $11.60            $13.10
Weight not over 500 g                     $22.10            $22.60            $24.80
Weight not over 1 kg                      $38.50            $39.60            $42.90
Weight not over 2 kg (Max. 2 kg)          $59.40            $66.00            $68.20


PRINTED PAPERS

                                          MAINLAND CHINA,   ALL OTHER TERRITORIES
                                          MACAU, TAIWAN     ZONE 1        ZONE 2
Weight not over 20 g                      $1.50             $1.90             $2.50
Weight not over 50 g                      $2.40             $4.10             $4.40
Weight not over 100 g                     $3.30             $5.20             $5.60
Weight not over 250 g                     $6.90             $10.60            $11.40
Weight not over 500 g                     $12.90            $19.80            $20.90
Weight not over 1 kg                      $22.00            $35.20            $37.40
Weight not over 2 kg (Max. 2 kg)          $33.00            $51.70            $55.00
Each additional kg                        $16.50            $25.90            $27.50
(Books only, max. 5 kg)


LITERATURE FOR THE BLIND

                                          ALL TERRITORIES
(Max. 7 kg)                               Free


SMALL PACKETS

                                          ALL TERRITORIES
Weight not over 100 g                     $5.60
Weight not over 250 g                     $11.40
Weight not over 500 g                     $20.90
Weight not over 1 kg                      $37.40
Weight not over 2 kg (Max. 2 kg)          $55.00


PARCELS

See Postage Rates and Services Leaflet.




March 2002                                                       Section 2   • page 3
POST OFFICE GUIDE           SUMMARY OF PRINCIPAL SERVICES AND CHARGES                       2.4



2.4    OTHER SERVICES
SERVICE                                               CHARGE

      Advice of receipt of a registered or            $11
      recorded delivery or insured article

      Business Reply Licence                          Free

      Certificate of authority for the reception of   $125 per annum
      correspondence

      Certificate of posting of an unregistered       $1.2
      article

      Enquiry in respect of the disposal of a         Free
      registered or recorded delivery or insured
      item or a parcel

      Express                                         $6

      Franking (postage meter) machines               A licence must be obtained although no
                                                      fee is payable.

      Insurance (overseas post only)                  Insurance fee for insured letters and
                                                      parcels : $2.5 for each $500 of insured
                                                      value, or part thereof, up to a maximum
                                                      insured value $46,000.

                                                      Insured letters : The insurance fee is
                                                      payable in addition to the postage at the
                                                      appropriate letter rate and the usual
                                                      registration fee.

      International Business Reply Licence            Free

      Postage prepaid in money                        No additional charge, the number of
                                                      items must not be less than 100.

      Private (locked) bag service                    $270 per annum.

      Private post office boxes

                                                      LARGE                SMALL
      General Post Office                             $650 per annum       $500 per annum
      Tsim Sha Tsui Post Office                       $650 per annum       $500 per annum
      Kowloon Central Post Office                     -                    $320 per annum
      Any other post office                           $320 per annum       $270 per annum




January 2010                                                              Section 2 • page 4
POST OFFICE GUIDE        SUMMARY OF PRINCIPAL SERVICES AND CHARGES                       2.4



SERVICE                                         CHARGE

     Recorded Delivery                          A fee of $11 is charged on items
                                                addressed locally.

     Redirection                                FIRST 3 MONTHS        THEREAFTER
                                                Business : $300       $750 per annum
                                                Residential &         $250 per annum
                                                others : $100

     Reply coupons                              International

                                                SELLING PRICE
                                                $14

                                                SURRENDER VALUE IN HONG KONG
                                                $3 postage stamps, prepayment
                                                impressions

     Registration                               A fee of $13 is charged to all
                                                destinations.

     Speedpost                                  Please call the Speedpost General
                                                Enquiries Hotline 2921 2288 or see the
                                                Hongkong Post Speedpost Service
                                                Guide.

     Parcel remaining unclaimed at the expiry   Demurrage charge of $2 for each day
     of 7 working days from the posting of a    that it remains unclaimed after the
     notification of arrival                    expiration of that period, with a minimum
                                                charge of $16. (If parcels from overseas
                                                are not collected within two months from
                                                the posting of a notification of arrival, it
                                                may be returned to the sender or
                                                otherwise disposed of as the Postmaster
                                                General thinks fit. Local parcels
                                                remaining uncollected for 14 days after
                                                the date of a notification of arrival will be
                                                returned to the sender.)




January 2010                                                          Section 2 • page 5
POST OFFICE GUIDE          PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                      3.1



SECTION         POSTAGE STAMPS,

      3         PREPAYMENT OF POSTAGE,
                PHILATELIC SERVICES
3.1     POSTAGE STAMPS AND POSTAL STATIONERY
The following values of stamps and postal stationery are on sale at all post offices :


AEROGRAMMES

Plain aerogramme printed with $2.30 stamp at $2.30.


P O S TA G E S TA M P S

10¢, 20¢, 50¢, $1, $1.40, $1.80, $1.90, $2, $2.40, $2.50, $3, $5, $10, $13, $20, $50.


P O S T PA C K PA C K A G I N G

M U LT I PA C K S

Multipack is made of heavy duty, professionally shape-cut corrugated cardboard. It gives
superior protection to items sent by post. The “shape-cut” design facilitates assembling
which makes posting more simple and convenient. Four sizes are available with the
following prices* :

             Code                     Dimensions (mm)                    Price (each)
              M1                       370 x 250 x 210                        $16
              M2                       430 x 350 x 260                        $22
              M3                       455 x 425 x 335                        $33
              M4                       730 x 550 x 460                        $44

*     If a customer uses the Multipack for sending Speedpost packages, the purchase cost
      incurred for Multipack will be deducted from their Speedpost postage.




March 2010                                                                Section 3 • page 1
POST OFFICE GUIDE           PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                   3.1



P O S T PA C K C A R T O N S

Postpack carton is made of heavy duty, professionally shape-cut corrugated cardboard. It
gives superior protection to parcel items sent by post. The “shape-cut” design facilitates
assembling which makes posting more simple and convenient. Three sizes are available
with the following prices:

             Code                     Dimensions (mm)                  Price (each)
              P1                        310 x 225 x 170                    $12
              P3                        225 x 170 x 150                    $10
              P5                        180 x 155 x 100                     $7


P O S T PA C K M A I L I N G T U B E S

Postpack Mailing tube is made of strong material with the inner waterproof lining and cover
cap. It provides the safe way to mail posters, maps and drawings, etc. Adhesive address
label is provided to make posting simple and easy. Three sizes are available with the
following prices:

             Code                     Dimensions (mm)                  Price (each)
              T1                            445 x 50                        $9
              T2                            740 x 50                       $14
              T3                            740 x 80                       $16


P O S T PA C K PA D D E D E N V E L O P E S

PostPack padded envelope is made of heavy duty Kraft paper laminated to an Air cap
cushion liner which provides superior protection to mail items. It is light and easy to seal.

Five sizes are available with the following prices :

             Code                     Dimensions (mm)                  Price (each)
              00                           225 x 125                        $7
              CD                           184 x 200                        $7
               2                           280 x 215                        $8
               5                           380 x 265                       $10
               7                           480 x 360                       $13


R E P LY C O U P O N S

International $14.




March 2010                                                             Section 3 • page 2
POST OFFICE GUIDE         PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                       3.2



3.2 MISCELLANEOUS REGULATIONS ON STAMPS
I M P E R F E C T O R D E FAC E D S TAM P S

Imperfect or defaced stamps are not valid for payment of postage. Stamps are cancelled by
Hongkong Post as evidence of service rendered, and the re-use of stamps with intent to
defraud is a punishable offence.


O B S O L E T E S TAM P S

Postage stamps bearing signs of British Sovereignty are no longer valid for prepayment of
postage and are not repurchased by Hongkong Post.


R E P R O D U C T I O N O F P O S TAG E S TAM P S ,
P O S T M AR K S AN D P O S TAL F O R M S

Unauthorised reproduction of postage stamps and postmarks is prohibited. Information as
to the conditions under which reproduction may be authorised can be obtained from the
Postmaster General, Hongkong Post Headquarters, 2 Connaught Place, Central, Hong
Kong.

The Post Office Ordinance also forbids the unauthorised manufacture or issue of forms in
imitation of postal forms.

Penalties are prescribed for any contravention of the Post Office Ordinance.

R E P U R C H AS E O F U N U S E D O R S P O I L E D S TAM P S

Stamps sold are not refundable or exchangable but allowance is made under certain
conditions for the purchase of unused postage stamps which :-

(a)    have been purchased for postal purposes, or
(b)    have been inadvertently and undesignedly spoiled or rendered unfit for use.

Stamps which have been removed from any material or cut out or detached from stationery
will not be accepted. If the stamps are affixed to or imprinted on envelopes or other
stationery, the envelopes and so on must be surrendered entire, any confidential matter
being obliterated if necessary. No allowance can be made for the value of the stationery
apart from the value of the stamps.

Commission is normally charged at the rate of 30% of the face value of stamps repurchased.
A minimum charge of $50 is made. The Postmaster General reserves the right to determine
a higher percentage of commission in certain cases. Requests for repurchase together with
the stamps should be forwarded to the Director (Finance), Hongkong Post Headquarters, 2
Connaught Place, Central, Hong Kong for consideration.

C U T- O U T P O S TAG E S TAM P S
Embossed or impressed postage stamps/insignia cut out from those postage prepaid
envelopes, picture card, postcards or aerogrammes Hongkong Post issued and bearing an
indication or statement that such cut-out postage stamps/insignia are not valid on other mail
items should not be used and accepted as valid postage prepayment or used in lieu of
postage stamps for payment of postage charges.


September 2008                                                          Section 3 •   page 3
POST OFFICE GUIDE        PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                       3.3



3.3    FRANKING (POSTAGE METER)
       MACHINES
Users of these machines must conform to the following conditions :-

1.     They must obtain a licence from the Postmaster General.

2.     Payments in advance in respect of postage must be made from time to time at a
       specified post office where the machine must be presented for meter setting or
       registering.

3.     The correspondence franked by the machine must be faced, securely tied in bundles
       (certain separations are required) and handed in at specified post offices – not
       necessarily that at which the machine is periodically taken for purposes of control.
       Posting cannot be made at an office other than the designated ones without prior
       approval.

4.     At the end of every week whether the franking machine has been used or not, a
       docket must be tendered showing the reading of the meter or meters of the machine.
       If, under exceptional arrangements, anything has been franked and held back for
       despatch on another day, particulars must be furnished on the docket.

5.     Franking machines and dies must be maintained in good condition and licensees are
       required to enter into a maintenance agreement with the manufacturer or agent to
       that end.

6.     Allowance is made under certain conditions for franking machine impressions made
       in error. Commission is charged at the rate of 15% of the face value of impressions
       made in error with a minimum charge of $50 on surrender of the envelopes,
       wrappers, address labels or forms, provided that the impressions are legible and that
       the entire envelopes, wrappers, labels or forms are produced and surrendered within
       two weeks of the date of stamping.




December 1999                                                          Section 3   • page 4
POST OFFICE GUIDE            PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                  3.4



3.4      POSTAGE : PREPAYMENT IN MONEY
GENERAL ARRANGEMENTS

Postage on any postal packets may be prepaid in money.     Posting can be made at any of
the following post offices :

      Aberdeen Post Office
      Air Mail Centre (For Bulk Air Mail Only)
      Cheung Sha Wan Post Office
      Fo Tan Post Office
      Gillies Avenue Post Office
      General Post Office
      Gloucester Road Post Office
      International Mail Centre Post Office
      King’s Road Post Office
      Kowloon Central Post Office
      Kowloon City Post Office
      Kowloon East Post Office
      Kwai Fong Post Office
      Ma On Shan Post Office
      Morrison Hill Post Office
      Sai Kung Post Office
      Sha Tin Central Post Office
      Shau Kei Wan Post Office
      Shek Wu Hui Post Office
      Sheung Wan Post Office
      Tai Po Post Office
      Tsim Sha Tsui Post Office
      Tsuen Wan Post Office
      Tuen Mun Central Post Office
      Wan Chai Post Office
      Yuen Long Post Office

Intending users of this service must furnish at the time of posting, their names and
addresses and the number of items tendered for posting.


CONDITIONS

The conditions under which such packets are accepted are as follow :-

1. The number is not less than 100 packets.

2. The packets, with the addresses arranged in the same direction are securely tied in
   bundles of 50 or, in the case of bulky packets, in bundles of a convenient size (each
   containing 10 packets or multiple of 10), the articles in each bundle being chargeable
   with a uniform rate of postage, which must be shown, and air mail and surface mail
   items bundled separately.

3. Prepayment cannot be made partly in money and partly in stamps, and the money must
   be paid at the time the packets are handed in at the post office.




January 2009                                                            Section 3 • page 5
POST OFFICE GUIDE              PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                   3.4



4. It is of material assistance to the Post Office if these special postings, especially when in
    large numbers, can be made early in the day. Prepaid items can be posted at the bulk
    acceptance offices during the following hours :-

    Aberdeen Post Office                    Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Air Mail Centre                         Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    (For Bulk Air Mail Only)                Sun & Public Holiday 1 pm – 4 pm
    Cheung Sha Wan Post Office              Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Fo Tan Post Office                      Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Gillies Avenue Post Office              Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    General Post Office                     Mon to Sat 8 am – 4 pm       Sun 9 am – 2 pm
    Gloucester Road Post Office             Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    International Mail Centre Post Office   Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    King’s Road Post Office                 Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Kowloon Central Post Office             Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Kowloon City Post Office                Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Kowloon East Post Office                Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Kwai Fong Post Office                   Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Ma On Shan Post Office                  Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Morrison Hill Post Office               Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Sai Kung Post Office                    Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Sha Tin Central Post Office             Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
    Shau Kei Wan Post Office                Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Shek Wu Hui Post Office                 Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
    Sheung Wan Post Office                  Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Tai Po Post Office                      Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
    Tsim Sha Tsui Post Office               Mon to Sat 9 am – 4 pm       Sun 9 am – 2 pm
    Tsuen Wan Post Office                   Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
    Tuen Mun Central Post Office            Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
    Wan Chai Post Office                    Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
    Yuen Long Post Office                   Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm

5. Postal packets for local addresses must be separated from those for overseas
   destinations.

6. Articles for prepayment in money are not accepted on Sundays or public holidays.




January 2009                                                              Section 3 • page 6
POST OFFICE GUIDE         PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                     3.5



3.5    PERMIT MAILING SYSTEM
AVA I L A B I L I T Y

Firms who regularly have large quantities of commercial printed papers such as catalogues,
prospectuses, price lists etc. which are excluded from the bulk rate per bag may apply to the
Postmaster General for a permit to imprint a Postage Paid design on the envelopes of
wrappers. The addressed items may then be handed in at a designated post office without
further need for postage stamps or other indication of payment.


MAKE-UP AND METHOD OF ADDRESSING

This service can be used for posting unregistered first class correspondence and printed
papers for despatch by air and surface mail to places abroad and also unregistered first
class correspondence for delivery within Hong Kong. Posters are required to impress, by
printing or other mechanical means, such as a metal or rubber stamp, the words POSTAGE
PAID followed by HONG KONG followed by PORT PAYE at the top right hand corner of the
cover, wrapper or adhesive label. The indication must be framed in a rectangular box
measuring 40 mm length and 20 mm width and when used on envelopes the impression
should be within 40 mm of the top edge, e.g.

            POSTAGE PAID
 (1 or 2                        Permit
             HONG KONG
  or E)                          No.
             PORT PAYE

The words 1, 2 and E in bracket refer to the categories of First Class (letter), Second Class
(printed papers) and Bulk Economy (letter) respectively.

The words PORT PAYE may be omitted from designs imprinted on articles posted for local
delivery. Printed papers must bear the words PRINTED PAPERS in bold letter on the
address side at the top left-hand corner beneath the sender’s name and address where
these are given.

Printed papers (only applicable to overseas mail) under the Permit Mailing system may be
sent in closed covers. Such items must bear the indication IMPRIME or PRINTED
PAPERS in addition to the permit number.


A P P L I C AT I O N S F O R U S E O F S E R V I C E

Applications for the use of this service should be forwarded to the Director (Finance),
Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong, who will allot the
permit number and designate the post office at which the postings should be made.




June 2003                                                              Section 3 • page 7
POST OFFICE GUIDE             PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                   3.5



POSTING

It is of material assistance to the Post Office if postings of permit mail items, especially in
large numbers, can be made early in the day. Permit mail items can be posted at the bulk
acceptance offices during the following hours :-

   Aberdeen Post Office                    Mon to Fri 9:30 am – 4 pm     Sat 9:30 am – 1 pm
   Air Mail Centre                         Mon to Fri 9:30 am – 4 pm     Sat 9:30 am – 1 pm
   (For Bulk Air Mail Only)                Sun & Public Holiday 1 pm – 4 pm
   Cheung Sha Wan Post Office              Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Fo Tan Post Office                      Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Gillies Avenue Post Office              Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   General Post Office                     Mon to Sat 8 am – 4 pm       Sun 9 am – 2 pm
   Gloucester Road Post Office             Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   International Mail Centre Post Office   Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   King’s Road Post Office                 Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Kowloon Central Post Office             Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Kowloon City Post Office                Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Kowloon East Post Office                Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Kwai Fong Post Office                   Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Ma On Shan Post Office                  Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Morrison Hill Post Office               Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Sai Kung Post Office                    Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Sha Tin Central Post Office             Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
   Shau Kei Wan Post Office                Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Shek Wu Hui Post Office                 Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
   Sheung Wan Post Office                  Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Tai Po Post Office                      Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
   Tsim Sha Tsui Post Office               Mon to Sat 9 am – 4 pm       Sun 9 am – 2 pm
   Tsuen Wan Post Office                   Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
   Tuen Mun Central Post Office            Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm
   Wan Chai Post Office                    Mon to Fri 9:30 am – 4 pm    Sat 9:30 am – 1 pm
   Yuen Long Post Office                   Mon to Fri 9 am – 4 pm       Sat 9 am – 1 pm

The postings intended for overseas transmission by surface or for local delivery must be
presented at the designated post office, faced and tied in convenient bundles, and in no less
a quantity than 100 identical items at a time, except as a residue of a bulk permit mailing
handed in on the previous working day. Overseas and local items must be bundled
separately.

Items intended for transmission by air to places abroad must be faced and tied in convenient
bundles, pre-segregated into the two air mail postage charging zones according to the
information given in the current Postage Rates and Services Leaflet and presented in no
less a quantity than 100 items identical in weight, size and make-up at any one time.




January 2009                                                             Section 3 • page 8
POST OFFICE GUIDE         PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                    3.5



PAY M E N T O F P O S TA G E

Postage on these items should normally be prepaid in cash at the time of posting unless
approval has been obtained for payment by cheque or through a deposit account system.


D AT E S TA M P I N G

Articles posted under this system will not be datestamped.


O T H E R I N F O R M AT I O N

Further information regarding the application and operation of the Permit Mailing System can
be obtained from the Financial Services Division at 2921 2243.




November 2003                                                          Section 3 • page 9
POST OFFICE GUIDE          PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                        3.6



3.6     POSTAGE-REBATE SCHEME
A rebate is applicable on the bulk posting of pre-sorted local mail items subject to the posting
conditions stipulated below. The rebate amounts to 10% of the total postage payable for
items pre-sorted to delivery districts; and 20% for items pre-sorted to postmen delivery
routes. For items at or below 50 g, the 10% rebate is applied to the appropriate
standard/non-standard rate (that is standard rate for standard items and non-standard rate
for non-standard items) while the 20% rebate is applied to the standard rate irrespective of
whether the item are standard or non-standard.


CONDITIONS

1.    Each posting should consist of 2,000 or more local mail items each one of which must
      be sent by the same sender and chargeable at the same postage rate.

2.    The items should be identical in shape and size.

3.    The items must be available for posting at the same time.

4.    The items must be posted under the Permit Mailing system.

5.    The items must be segregated before posting into the respective delivery districts in
      accordance with a sorting plan provided by Hongkong Post.

6.    Rebate postings will only be accepted at the General Post Office and the International
      Mail Centre Post Office from office opening to 4 pm on weekday and up to 1 pm on
      Saturdays.

7.    All items should be securely tied in bundles of 50 or in the case of bulky packets in
      bundles of a convenient size (e.g. each containing 10 items or multiple of 10).

8.    Items should be arranged with the addresses in the same direction.

9.    Each bundle must be labelled to show clearly the district in which the items are to be
      delivered.

10. Rebate items are liable to the held back in favour of fully-paid letters and are generally
    dealt with in off-peak periods. Subject to these restrictions they are despatched and
    delivered as quickly as Post Office considers practicable with delivery usually being
    completed within 7 days (excluding Sundays and Public Holidays) after posting.




April 2002                                                                Section 3   • page 10
POST OFFICE GUIDE        PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                     3.7



3.7    POSTAGE : DEPOSIT ACCOUNT
The payment due in respect of the postage on postal articles sent by Speedpost service,
bags sent under the Bulk Bag Service and by the Permit Mailing system may be made
through a deposit account maintained with the Postmaster General unless some other
arrangements are approved for this purpose.

The deposit may be paid in cash or by cheque made payable to the Postmaster General. It
should be sufficient to cover the normal postage for six weeks. Accounts will be rendered
monthly by Hongkong Post for the value of all items posted during the month of the account.
Applications to open a deposit account should be forwarded to the Director (Finance),
Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong.




June 2003                                                            Section 3   • page 11
POST OFFICE GUIDE         PREPAYMENT OF POSTAGE, PHILATELIC SERVICES                    3.8



3.8     PHILATELIC SERVICES
For the convenience of stamp collectors, philatelic services are provided at special counter
positions at 37 post offices during normal business hours. They are :-

HONG KONG (ISLAND)                            NEW TERRITORIES
      Aberdeen Post Office                        Butterfly Post Office
      Cyberport Post Office                       Cheung Fat Post Office
      General Post Office                         City One Shatin Post Office
      Hennessy Road Post Office                   Hin Keng Post Office
      King’s Road Post Office                     Ma On Shan Post Office
      Peak Post Office                            Sai Kung Post Office
      Shau Kei Wan Post Office                    Sha Tin Central Post Office
      Sheung Wan Post Office                      Shek Wu Hui Post Office
      Tai Koo Shing Post Office                   Tai Po Post Office
      Wan Chai Post Office                        Tseung Kwan O Post Office
                                                  Tsuen Wan Post Office
                                                  Tuen Mun Central Post Office
                                                  Yuen Long Post Office
KOWLOON
      Cheung Sha Wan Post Office              O U T LY I N G I S L A N D S
      Gillies Avenue Post Office                  Airport Post Office
      Granville Road Post Office                  Cheung Chau Post Office
      Hung Hom Bay Post Office
      Kowloon Central Post Office
      Kowloon City Post Office
      Kwong Wa Street Post Office
      Kwun Tong Post Office
      Mongkok Post Office
      Sham Shui Po Post Office
      To Kwa Wan Post Office
      Tsim Sha Tsui Post Office




March 2008                                                             Section 3 • page 12
POST OFFICE GUIDE                                               POSTAL SERVICES               4.1



SECTION           POSTAL

      4           SERVICES

4.1      CATEGORIES AND SUPPLEMENTARY SERVICES
Details of the following categories of postal articles generally admitted in the post are
provided in this Section.

Ÿ     Letters
Ÿ     Literature for the Blind
Ÿ     Parcels
Ÿ     Postcards
Ÿ     Printed Papers
Ÿ     Small Packets

Details of the following supplementary services are given in Section 5 :

Ÿ     Bulk Airmail Service
Ÿ     Bulk Bag Service
Ÿ     Business Reply Service
Ÿ     International Business Reply Service
Ÿ     Certificate of Authority for the Reception of Correspondence
Ÿ     Compensation
Ÿ     Direct Agents Bag Service
Ÿ     Express
Ÿ     Insurance
Ÿ     Poste Restante
Ÿ     Private (Locked) Bags
Ÿ     Private Post Office Boxes
Ÿ     Recorded Delivery
Ÿ     Redirection
Ÿ     Registration
Ÿ     Reply Coupons




December 1999                                                              Section 4   • page 1
POST OFFICE GUIDE                                         POSTAL SERVICES             4.2



4.2      LIMITS OF WEIGHT AND SIZE
The limits of weight and size are summarised in the following schedule. Please refer to
Sections 4, 5 and 9 for individual application in the local and overseas post.

CATEGORY                         LIMITS OF WEIGHT       LIMITS OF SIZE
Ÿ     Letters                    2 kg max.              MAXIMUM
                                                        Length, width and depth
                                                        combined :
                                                        900 mm but the greatest dimension
                                                        may not exceed 600 mm.

Ÿ     Literature for the blind   7 kg max.              Roll shape : length plus twice the
                                                        diameter, 1,040 mm but the greater
                                                        dimension may not exceed 900
                                                        mm.

Ÿ     Printed papers             2 kg max.              MINIMUM
                                 (5 kg for books)       To have a surface measuring not
                                                        less than 90 x 140 mm.

Ÿ     Small packets              2 kg max.              Roll shape : length plus twice the
                                                        diameter : 170 mm but the greater
                                                        dimension may not be less than
                                                        100 mm.

Ÿ     Parcels                    20 kg max.             MAXIMUM
                                 (local)                1.50 metres for length; 3 metres for
                                                        the sum of the length and girth
                                                        combined.
                                 30 kg max.             Roll shape : same
                                 (overseas)
                                                        MINIMUM
                                                        Same as for letters.
                                                        Roll shape : same as for letters.
                                                        (Some countries only accept
                                                        parcels weighing up to 10 kg and
                                                        with the size limits of : 1.05 metres
                                                        for length, 2 metres for the sum of
                                                        the length and girth combined.
                                                        Relevant details of these countries
                                                        are shown in the Postage Rates
                                                        and Services Leaflet.)

Ÿ     Postcards                                         MAXIMUM
                                                        120 x 235 mm.

`                                                       MINIMUM
                                                        90 X 140 MM.

                                                        THICKNESS
                                                        not less than 0.25 mm.




February 2001                                                      Section 4   • page 2
POST OFFICE GUIDE                                             POSTAL SERVICES              4.2



The following diagrams show the size limits for categories other than parcels and postcards :




D
                                                                                                 D
                                                    B
                                                                          L
                  L




IN CYLINDRICAL FORM                               IN OTHER THAN CYLINDRICAL FORM

Maximum : L plus 2D                 1,040 mm      Maximum :     L plus B plus D                900 mm
          Greater dimension           900 mm                    Greatest dimension             600 mm

Minimum : L plus 2D                   170 mm      Minimum :     L                              140 mm
          Greater dimension           100 mm                    B                               90 mm




December 1999                                                           Section 4   • page 3
POST OFFICE GUIDE                                                POSTAL SERVICES           4.3



4.3     LETTERS
R AT E S O F P O S TA G E

See Postage Rates and Services Leaflet.

WEIGHT AND SIZE

All envelopes, cards or folders sent at the letter rate must be rectangular in shape.

The limits of size are shown under LIMITS OF WEIGHT AND SIZE in this Section.

The limit of weight to all destinations is 2 kg.

PA C K I N G A N D M A K E - U P

Letter post items may take the form of envelopes, cards, folders, rolls or packages but
unenveloped or unwrapped correspondence, other than cards or folders, will not be
accepted. Cards and folders must be made of ordinary cardboard or paper not less than
0.25 mm thick, and must be rectangular in shape. The packing must ensure the integrity of
the contents during transport. Special regulations apply to the packing and make-up of
certain items are shown under PACKING AND MAKE-UP in Section 6.

G E N E R A L R E G U L AT I O N S

The world Letter should be placed on the address side of letter packets, which, by reason of
their size or make up, could be mistaken for other classes of packets.

A R T I C L E S O F VA L U E S E N T B Y L E T T E R P O S T

Only registered letters in a closed envelope and insured letters may contain coin, banknotes,
currency notes, securities of any kind payable to bearer, travellers’ cheques, platinum, gold
or silver (manufactured or not), precious stones, jewels or other valuable articles.

SENDER’S ADDRESS

It is strongly recommended that the sender’s name and address should be written on the
back of the envelope in order to facilitate return in the event of non-delivery.

U N PA I D A N D U N D E R PA I D L E T T E R S

An unregistered letter posted unpaid or underpaid is forwarded and charged on delivery with
the amount of the deficiency plus a fee equivalent to $4. In the Local Post Service such a
letter is charged on delivery with double the amount of the deficiency. An unregistered
letter found to contain valuables of any description will be compulsorily registered and
charged a compulsory registration fee of $26. See Compulsory Registration under
REGISTRATION in Section 5.

ENQUIRIES

For registered and insured letters, see ENQUIRIES ABOUT LOSS OR NON-DELIVERY
under REGISTRATION and INSURANCE respectively in Section 5. Enquiries about
ordinary mail items will not be accepted.



October 2011                                                              Section 4 • page 4
POST OFFICE GUIDE                                                POSTAL SERVICES             4.4



4.4    LITERATURE FOR THE BLIND
DEFINITION

Periodicals, books, and papers of any kind including unsealed letters, impressed in Braille or
other special type for the use of the blind, may be sent.

R AT E S O F P O S TA G E

Postage free (surface only).

WEIGHT AND SIZE

See under LIMITS OF WEIGHT AND SIZE in this Section.

MAKE-UP

The packets should conform to the regulations applicable to printed papers. In addition, in
the upper left-hand corner of the address side, they should be clearly marked Literature for
the Blind (Ce’cogrammes). The name and address of the sender should also be shown.
For packets to overseas, it is recommended that a white label with the following symbol be
affixed on the side which bears the addressee’s address :




                                      Black and white symbol
                                      in white background


                                      (size : 52 x 65 mm)




ADMISSIBLE ARTICLES

The following articles are also admitted free of postage as Literature for the Blind : plates for
embossing blind literature; discs, tapes or wires bearing voice recording and special paper
intended solely for the use of the blind provided that they are sent by or addressed to an
officially recognised institution for the blind.

ENCLOSURES

The item may contain a card, envelope or wrapper which is prepaid for return and bearing
the printed address of the sender of the item or his/her agent in Hong Kong or in the country
of destination of the item.




January 2006                                                               Section 4 • page 5
POST OFFICE GUIDE                                              POSTAL SERVICES             4.5



4.5 PARCELS
DEFINITION

The parcel post service is available for the transmission to practically any place locally or
abroad, of goods of the more heavy and bulky sort. Most things can be sent by the service,
although many destinations do not allow the inclusion of letters in parcels. Details are found
in Section 9.


R AT E S O F P O S TAG E

See Postage Rates and Services Leaflet.


WEIGHT AN D SIZE

The maximum weight is 20 kg for local and 30 kg for overseas post. However, some
countries may have a different limit. Please see Postage Rates and Services Leaflet.

The limits of size are shown under LIMITS OF WEIGHT AND SIZE in this Section.


PAC K I N G AN D M AK E - U P

Recommended methods of packing for certain articles are described under PACKING AND
MAKE-UP in Section 6.


T Y I N G AN D S E AL I N G

Parcels should be securely fastened either with strong string or stout adhesive tape or with a
combination of both. If string is used it should be passed round the parcel in at least two
directions and be knotted separately each way. If adhesive tape is used it should be wide,
strong and well fastened down.


OTHER CONDITIONS

Local Parcel Post

Hongkong Post does not enter into a contract of carriage either express or implied. It
accepts postal parcels for transmission by post under, and subject to, the provisions of the
Post Office Ordinance and the Regulations and Rules made thereunder.

Overseas Parcel Post

See PARCELS in Section 9.




January 2006                                                            Section 4 •   page 6
POST OFFICE GUIDE                                              POSTAL SERVICES            4.5



AD DRESS ING

The address should be written in ink, preferably in bold block letters on the cover of the
parcel itself and not merely on a label, which may become detached.

In case the wrapping becomes damaged or the parcel cannot be delivered, the sender’s
address should appear both inside the parcel and on the cover. On the cover itself it should
be kept distinct from the address to which the parcel is sent and should preferably be to the
left of and at right angles to the name and address of the addressee. The name and full
address of both the sender and addressee must be written in a precise and complete
manner on each parcel sent as part of a batch of parcels.

For additional information, see METHOD OF ADDRESSING in Section 6 and in particular
the entry relating to Parcels.


P R E PAY M E N T AN D P O S T I N G

The postage on a local parcel must be prepaid. It should be marked at the top left Parcel
Post and posted at the counter of a post office. The sender must affix the postage stamps
and see that the weight, size and postage are in order before leaving.


PROHIBITED AR TIC LES

See PROHIBITIONS in Section 6.


N O N - D E L I V E RY

A local parcel, which cannot be delivered or remains uncollected at the post office 14 days
from the date of issue of the collection card, will be returned to the sender.


E N Q U I RY

Enquiries about local and outward parcels must be made within five months from the date of
posting. The enquiry period for inward parcel is six months from the date of posting. For
insured parcels, see Enquiries about Loss or Non-delivery under INSURANCE in Section 5;
for ordinary parcels posted to overseas, see Enquiries under PARCELS in Section 9.




September 2008                                                         Section 4 •   page 7
POST OFFICE GUIDE                                               POSTAL SERVICES             4.6



4.6    POSTCARDS
DEFINITION

A postcard is a single card posted unenclosed and may bear a current or personal
communication.


RATES OF POSTAGE

See Postage Rates and Services Leaflet.


SIZE AND MATERIAL

See LIMITS OF WEIGHT AND SIZE in this Section for size limits.

The material for private cards to be used as postcards must be ordinary cardboard or paper
not less than 0.25 mm thick. It must be rectangular in shape.


CONDITIONS

The right-hand half at least of the front is reserved for the address of the recipient and any
necessary postal service indications, for example Registered, Advice of Delivery, an the
postage stamps must be affixed in the top right-hand corner of this portion. The remaining
space is available for the use of the sender for written communications. Non-illustrated
postcards must bear on the front the heading POSTCARD.

An address slip or label, completely adherent to the card and bearing the name and address
of the person to whom the card is sent, may be affixed to the whole of the address side of
the card. Illustrations, photographs, stamps of every kind not liable to be mistaken for
postage stamps, labels (other than address labels) and cuttings of every kind, of paper or
other very thin substance, may be affixed to the back or the left-hand half of the front of the
card, provided that they also are completely adherent and that they are not such as to alter
the nature of the card. Stamps of any kind liable to be mistaken for postage stamps,
completely adherent to the card, may only be affixed to the back.

A sample of merchandise or other similar article may not be attached to a postcard.
Postcards must be sent unenclosed, that is, without wrapper or envelope. They must not
have projecting or raised relief parts, nor must they be embellished with cloth, embroidery,
spangles or similar materials.




December 1999                                                            Section 4   • page 8
POST OFFICE GUIDE                                              POSTAL SERVICES             4.7



4.7     PRINTED PAPERS (Only applicable to overseas mail)
DEFINITION

The printed papers rates appearing in this Guide are only applicable to the items posted via
the Air Mail and Overseas Surface Mail services. It refers to printed impressions or copies
produced on paper, cardboard or other materials commonly used in printing produced in
several identical copies by means of a mechanical or photographic process, involving the
use of a block, stencil or negative.

No printed papers which text has been modified after printing, or which bears any marks
whatever, capable of constituting a correspondence, is allowed except as mentioned in
Additions and Alterations under PRINTED PAPERS in this Section.


RATES OF POSTAGE

See Postage Rates and Services Leaflet.


WEIGHT AND SIZE

The limit of weight is 2 kg for overseas destinations. Packets of books or pamphlets sent
abroad may, however, weigh up to 5 kg. A periodical or magazine may be regarded as a
book if it is published not more frequently than once a year.

The exceptional weight limit of 5 kg does not apply to commercial publications such as
catalogues, price lists, etc.

For limits of size, see LIMITS OF WEIGHT AND SIZE in this Section.


MAKE-U P

Printed papers must bear the words Printed Papers in bold letter on the address side at the
                                            s
top left-hand corner beneath the sender’ name and address where these are given, and
they must be made up in such a way that their contents are sufficiently protected while
permitting quick and easy postal examination. They must be placed in a wrapper, on a
roller, between cardboard or in an open envelope or a container, which can be easily and
safely opened and re-closed or tied with a string which is easy to un-knot. When a wrapper
or roller is used it must extend over the full length of the item which it encloses. Envelopes
must not be fastened with staples or with paper fasteners with sharp edges or points, but
they may be closed by means of an adhesive flap or strip which allows the envelope to be
opened and re-closed easily, provided that the adhesive used is still effective after the
envelope has been opened and re-closed a number of times. Such envelopes must bear,
on or near the flap on the reverse, the following or similar words, — Unsealed item — may
be opened for inspection in the postal service. To examine contents — LIFT FLAP; to
re-close — PRESS DOWN FIRMLY. Printed papers of the dimensions and consistency of a
postcard may be sent unenclosed without wrapper or envelope provided it satisfies the
general conditions applicable to printed papers. Folded cards may also be sent under the
same conditions and subject to a maximum size of 260 mm x 167mm.




April 2002                                                              Section 4   • page 9
POST OFFICE GUIDE                                                POSTAL SERVICES             4.7



In view of the risk of small letters, cards or packets becoming entrapped when open covers
are used, posters are reminded that ‘   trap packets are prohibited from the post. Please see
Envelopes under PROHIBITIONS in Section 6 for further details and for information about
acceptable types of envelope.


ADDITIONS AND ALTERATIONS

The sender may, either outside or inside a packet of printed papers :-

(a) indicate by hand or by any mechanical process, the name and the address of the
    sender and the addressee with or without showing the status, profession and style; the
    place and date of despatch of the packet and the serial or registration number referring
    solely to the packet;

(b) delete, mark or underline certain words or certain parts of the printed text;

(c) correct errors in printing.

The following kinds of printed papers may bear additions and alterations made by any
process, to the extent indicated in each case :-

Advices of the departures and arrivals of ships and aircraft

The dates and times of departures and arrivals and the name of the ship, aircraft, ports of
departure, call and arrival.

Cuttings from newspapers and periodicals

The title, date, number and address of the publication from which the article is taken.

Forms used by lending services of libraries

The title of the work, the number of copies asked for and sent, the name of the authors and
of the publishers, the catalogue number, the number of days allowed for reading, the name
of the person wishing to consult the work in question.

Notices of change of address

The old and the new address of the sender and the date of change.

Order forms for books and publications

Order forms or subscription forms or forms of offer for publications, books, newspapers,
engravings and pieces of music may bear the names of the works and number of copies
asked for or offered; the price and notes representing essential elements of the price; the
method of payment,; the edition and names of the authors and publishers; the catalogue
numbers and the words Paper Covered, Stiff Covered or Bound.

Price lists and so on

Price lists, tenders for advertisements, stock and share lists, market quotations, trade
circulars and prospectuses may bear figures and any other notes representing essential
elements of the price. The figures which price lists may bear may represent dates,
percentage, quantities available and so on.




December 1999                                                             Section 4   • page 10
POST OFFICE GUIDE                                               POSTAL SERVICES             4.7



Printed cards

Illustrated printed cards, printed visiting cards and printed cards expressing felicitations or
condolences may bear conventional formulae of courtesy expressed in five words or five
initials at the most.

Printed literary and artistic productions

Printed literary and artistic productions may bear a dedication consisting of a simple
conventional expression of regard.

Proofs of printing

Alterations and additions concerned with the correction, layout and printing, as well as notes
such as Passed for press, Read – Passed for Press or any similar note concerned with the
production of the work. In case of lack of space the additions may be made on special
sheets.

Travellers’advices

The name of the traveller, the date, time and place of his intended visit and the address at
which he is staying.


ADMISSIBLE ARTICLES

The following articles or documents are transmissible as printed papers in the local post :-

Ÿ   Address cards
Ÿ   Advertisements
Ÿ   Albums containing photographs
Ÿ   Bills of lading
Ÿ   Books
Ÿ   Calendars
Ÿ   Catalogues
Ÿ   Copies of or extracts from deeds under private seal written on stamped or unstamped
    paper
Ÿ   Correspondence course sent by schools, to their pupils and pupils’ exercises in the
    original or with corrections but without any note which does not relate directly to the
    performance of the work
Ÿ   Diaries (except when sent as goods)
Ÿ   Documents of all kinds drawn up by public officials
Ÿ   Drawings
Ÿ   Engravings
Ÿ                                                                        Printed cards’under
    Greetings and visiting cards (subject to the conditions published in ‘
    the previous heading Additions and Alterations).




December 1999                                                            Section 4   • page 11
POST OFFICE GUIDE                                               POSTAL SERVICES             4.7



Ÿ   Impressions obtained by means of computer printers
Ÿ   Invoices
Ÿ   Letter post items exchanged between pupils of schools, provided that these items are
    sent through the principals of the schools concerned
Ÿ   Maps
Ÿ   Manuscripts of works or for newspapers
Ÿ   Musical scores or sheets of music in manuscript
Ÿ   Newspapers
Ÿ   Notices of various kinds, printed, engraved, lithographed, mimeo-graphed or
    photographed
Ÿ   Out-of-date correspondence (unclosed letters and postcards) which has already fulfilled
    its original purpose, and copies thereof
Ÿ   Pamphlets
Ÿ   Papers of legal proceedings
Ÿ   Paper patterns to be cut out
Ÿ   Periodical works
Ÿ   Pictures
Ÿ   Photographs
Ÿ   Plans
Ÿ   Proofs of printing, corrected or uncorrected, with or without the relative manuscript
Ÿ   Proposals and policies of insurance and formal papers necessarily incident to insurance
Ÿ   Prospectuses
Ÿ   Receipts
Ÿ   Sheets of music (but not perforated sheets intended for use with automatic musical
    instruments)
Ÿ   Statements of accounts and similar commercial documents
Ÿ   Way bills

Please also see PRINTED PAPERS in Section 9 for articles or documents transmissible as
printed papers in the overseas post.


ENCLOSURES

The sender may enclose in a packet of printed papers addressed to destinations other than
Canada, Iraq and the U.S.A. a card, envelope or wrapper bearing the printed address of the
sender of the item or his agent in Hong Kong or in the country of destination of the packet.
The enclosure may be prepaid by means of postage stamps or postal prepayment
impressions of the country of destination of the original item. It is permissible to enclose
with literary or artistic printed works the relative open invoice, reduced to its essential
elements




December 1999                                                            Section 4   • page 12
POST OFFICE GUIDE                                                POSTAL SERVICES           4.7



together with copy of the invoice, a delivery bill inpayment form or international or internal
money order forms of the country of destination of the item. Cut-out patterns may be
enclosed with fashion papers of which, according to the indications appearing on them, they
form an integral part.


INADMISSIBLE ARTICLES

The following articles are not admissible as printed papers :-

Ÿ    Blank paper, note-paper or envelopes (with or without printed address), notebooks,
     empty seed packets, and all other articles of stationery; exceptionally up to three blank
     forms are admitted;
Ÿ    Completed invoices, statements of account and similar commercial documents except
     as provided under the previous heading Enclosures;
Ÿ    Documents produced on any kind of typewriter; any kind of hand-written or typewritten
     copies; copies obtained by means of stamps with or without moveable type;
Ÿ    Letters, or any messages that constitute personal correspondence, except as permitted
     under the previous heading Additions and Alterations;
Ÿ    Newspapers and periodicals containing completed crossword puzzles;
Ÿ    Postage stamps or forms of prepayment, except as provided under Enclosures, whether
     cancelled or not, or any paper representing a monetary value, including lottery tickets,
     cake coupons;
Ÿ    Punched paper tapes and ADP cards bearing perforations, marks or signs which could
     constitute annotations;
Ÿ    Receipts, unless entirely printed or containing only the annotations generally admissible
     under Additions and Alterations, the amount may not be added by hand;
Ÿ    Sound recordings and films of any kind.




April 2002                                                              Section 4   • page 13
POST OFFICE GUIDE                                                  POSTAL SERVICES             4.8



4.8      SMALL PACKETS
DEFINITION

The Small Packet post is specially provided for the transmission of goods (including trade
samples), whether dutiable or not, in the same mail as Printed Papers, which as a rule travel
more quickly than the parcel mail.


R AT E S O F P O S TA G E

See Postage Rates and Services Leaflet.


WEIGHT AND SIZE

The limit of weight is 2 kg in general.

The limits of size are shown under LIMITS OF WEIGHT AND SIZE in this Section.


PA C K I N G A N D M A K E - U P

The sender must show his name and address at the top left-hand corner of the address side
and mark in bold letters beneath this space the indication SMALL PACKET.

Small Packets must be packed so that they may be easily examined without breaking any
seal. String may be used to secure the wrapping if tied with a simple knot easy to untie.
Staples must not be used. Sealing with adhesive tape in such a way that the tape must be
broken or removed to allow examination of the contents is not permitted. The packing must
ensure the integrity of the contents during transport. Exceptionally, the packing regulations
which apply to certain articles (e.g. fragile materials, liquids, etc.) apply also to such articles
sent in Small Packets, see PACKING AND MAKE-UP in Section 6.


POSTING

Small Packets may be posted in a posting box or handed over the counter.            They may be
registered but not insured.


INADMISSIBLE ARTICLES

Articles prohibited from the letter post are also excluded from transmission in Small Packets.
The following also may not be sent in Small Packets :-

      banknotes, currency notes;
      coin;
      jewels and other valuable articles;
      platinum, gold or silver, manufactured or not;




January 2006                                                                Section 4 • page 14
POST OFFICE GUIDE                                               POSTAL SERVICES           4.8



    postage stamps whether cancelled or not,
    or any paper representing a monetary value;
    precious stones;
    securities of any kind and instruments payable to bearer.



EXTENT OF THE SERVICE

Small Packets may be sent to the places indicated by the entry Small Packets under the
respective destination in the Appendix. The Small Packet service is not available in the
local post.


C U S T O M S D E C L A R AT I O N S

A green customs label must be affixed to the address side of every packet. If the country of
destination so requires, the packet should be accompanied by the required number of
non-adhesive customs declaration forms. Also, if the value of the item posted exceed
HK$3,000, one or more non-adhesive customs declaration forms, as required for parcels or
as separately required by the country of destination, must be furnished. The customs
declaration forms should be securely fastened to the packet. Where separate declarations
are provided, only the upper part of the green label (Douane (peut être ouvert d’office)) need
be affixed to the packet. The label or declaration should be made out in English and also,
when the country of destination requires, in the appropriate foreign language. See entry of
the respective destination in the Appendix.




January 2006                                                            Section 4 • page 15
POST OFFICE GUIDE                                                  POSTAL SERVICES           4.9



4.9 COLLECTION
Posting boxes are installed at convenient places throughout Hong Kong and are cleared at
the times stated on them.

POSTINGS

Postmen are not allowed to accept from the public anything for the post. Postal packets
sent in considerable numbers should be handed over the counter at post offices, preferably
all faced in one direction and tied in bundles. They should not be posted in posting boxes.


P R I VAT E P O S T I N G B O X E S

Arrangements may be made for the collection by postmen of letters and postcards from
private letter-boxes of approved pattern on payment of collection fees, subject to the
discretion of the Postmaster General. Applications for private posting boxes should be
addressed to the Postmaster General, Hongkong Post Headquarters, 2 Connaught Place,
Central, Hong Kong.

The following notice is required to be affixed to these boxes :-

    This is a private posting box. Letters posted in it will be handled by Hongkong Post as
    postal packets.

                                                              By Order of Postmaster General

Receiving boxes or mail chutes are considered as private posting boxes and any installation
of a mail chute and a receiving box in any building from which Hongkong Post will make
collections must be planned with the prior consent of the Postmaster General.

If articles other than letters and postcards are posted in a private posting box, the
arrangements for the clearance of the box may be discontinued.

The arrangements for the clearance of private posting boxes and the times of clearance
shall be determined by the Postmaster General; all keys of private posting boxes shall be
held by Hongkong Post.

The maintenance of private posting boxes and mail chutes is the responsibility of the owner
or tenant of the premises concerned. Should a defect occur, the Postmaster General will
seal the posting aperture(s) and suspend collection services until such time as it is rectified.




September 2008                                                            Section 4 •   page 16
POST OFFICE GUIDE                                                POSTAL SERVICES           4.10



4.10 DELIVERY
These are no postal deliveries on Sundays and announcements are made well in advance
about deliveries on public holidays.

LETTERS

Letters are delivered once on each weekday. Addressees may be requested to call for Bulk
Bags, Direct Agents Bags and large packets sent at printed papers rate of postage, the
weight and quantity of which would delay the distribution of first class correspondence.

PA R C E L S

Most ordinary parcels are delivered to the addressee’s premises, but certain parcels must be
collected from Hongkong Post by the addressee. These include :-

(a) Parcels for addressees on the outlying islands,
(b) Insured parcels,
(c)   Parcels on which charges have to be paid,
(d) Parcels which have been unsuccessfully tendered for delivery,
(e) Parcels which have been received in a damaged condition.

A written notification of the arrival of any such parcel is sent to the addressee, who is
requested to collect the parcel from a specified post office.

Any parcel remaining unclaimed at the expiry of 7 working days from the posting of a
notification of arrival shall be liable to demurrage charge of $2 for each day that it remains
unclaimed after the expiration of that period, with a minimum charge of $16. If parcels from
overseas are not collected within two months from the posting of a notification of arrival, it
may be returned to the sender or otherwise disposed of as the Postmaster General thinks fit.
Local parcels remaining uncollected for 14 days after the date of a notification of arrival will
be returned to the sender. An unclaimed parcel bearing an alternative address provided by
the sender will after the expiry of 20 days be offered for delivery to the alternative address,
demurrage charges raised against the first addressee will be cancelled and the parcel
treated as new arrival. A receipt will be given for charges collected.

A parcel addressed care of any post office in Hong Kong or Poste Restante will be retained
for a period of two months before being treated as undeliverable or abandoned. Such a
parcel will be subject to demurrage charges as indicated above. If, however, during the
period of retention at a post office the contents of a parcel become, or are likely to become,
worthless through natural decay, or are found to be offensive or injurious, they are liable to
be disposed of forthwith.




September 2008                                                            Section 4 • page 17
POST OFFICE GUIDE                                                 POSTAL SERVICES           4.10



D E L I V E RY T O C A L L E R S

Proof of identity is required when collecting registered, recorded delivery and insured articles,
parcels, Speedpost, Local Courierpost items and Poste Restante correspondence. Such
proof is usually a Hong Kong identity card, but any one of the following is also acceptable :-

    A valid travel document;
    Other identification documents issued by the Government of the Hong Kong Special
    Administrative Region bearing a photograph of the holder.

An addressee collecting such items personally must produce his/her original identification
document. An agent collecting registered, recorded delivery and insured articles, parcels,
Speedpost and Local Courierpost items on behalf of an addressee must produce his/her
original identification document and either the original or a photostat copy of the identification
document of the addressee. To safeguard the interest of both the sender and the addressee,
the counter staff will record the type and identification number (excluding the last 4 digits) of
the identity document on the delivery receipt.

An employee collecting on behalf of a firm or organisation must produce any one of the
following in addition to his own identification document :-

    Valid Business Registration Certificate, original or photostat;
    Letter of authority issued by the firm or organisation on proper letter-head;
    The company chop.

For items sent under the registered, recorded delivery, insured and parcel service, the agent
is required to sign on the reverse side of the delivery receipt/card concerned declaring that
he/she is authorised to take delivery of the item on behalf of the addressee.




December 2011                                                              Section 4 • page 18
POST OFFICE GUIDE                                               POSTAL SERVICES           4.11



4.11 NON-DELIVERY
LETTER POST

An undeliverable letter, postcard, small packet or printed papers, returned to Hong Kong
from abroad, bearing on the outside the full name and address of the sender, is returned
direct and unopened on payment of any charges due. Any other such undeliverable packet
is opened by an officer deputed for the purpose; and if it contains the sender’s address, is
returned to him.

An undeliverable letter is normally returned to the postal administration of origin whose
payment indicia appears on the item.

An undeliverable printed papers of no value is not returned unless the sender, by means of a
note on the outside of the packet in a language known in the country of destination, has
asked for its return.


PA R C E L S

A parcel which cannot be delivered abroad is normally returned to the sender in due course
(that is, after expiry of the normal period of which it may be held at the disposal of the
addressee in the country of destination), without previous notification, unless he has
requested otherwise at the time of posting. The sender of an undeliverable parcel which is
returned either by air or surface route is responsible for the return charges. The sender of a
parcel which has been abandoned, sold or destroyed in the country of destination is also
responsible for any charges which may subsequently be raised by the postal administration
of that country.

The return charges on an undeliverable parcel include postage, generally equivalent to the
outward charge, as in many case charges levied abroad for warehousing and administrative
cost and so on. Hence, the return charges from some overseas destinations may be higher
than the original postage. Customs duty raised on a parcel abroad is generally cancelled if
the parcel is returned.

Directions should always be given as to what is to be done with a parcel if it cannot be
delivered. Space is provided for this purpose on the multi-part address pack for overseas
parcels (Pos 652). If a despatch note is used, the instructions as to disposal must be
written on form CP71 (Pos 402) as well as on the despatch note and form CP71 stuck on the
cover of the parcel. Senders may select to return/redirect the parcel by air or surface. If the
selected mode of conveyance is not available at the country of destination, the parcel will be
returned by the most appropriate means in use. Undeliverable parcels which cannot be
returned to the sender are liable to be disposed of after two months.


E A R LY R E T U R N T O S E N D E R

If the sender’s name and address are written on the envelope or wrapper of a letter or
packet, Hongkong Post can return it immediately, if for some reason it cannot be delivered.
The sender’s name and address should wherever possible appear on the reverse side of the
envelope or wrapper, but can appear on the front so long as it is restricted to the top
left-hand corner, above and away from the name and address of the addressee. The return
address should not appear on the bottom left-hand corner.




December 2011                                                            Section 4 • page 19
POST OFFICE GUIDE                                                 POSTAL SERVICES            4.11



M A I L N O T I N T E N D E D F O R T H E O C C U PA N T

When receiving a postal packet which is not intended for the occupant, he/she could make
some endorsements on the envelope such as :

    When no such person is at the address – No such person
    When the addressee has moved – Moved
    When receiving a wrongly delivered postal packet – Incorrect location

and have it return to Hongkong Post through

    Dropping it in any street posting box; or
    Handing it over to counter staff at any post office; or
    Dropping it in the Return Letter Box set up by the building management, if any.

This will help effective postal delivery service and enable early return of mail if undelivered.




September 2008                                                              Section 4 • page 20
POST OFFICE GUIDE                                                 POSTAL SERVICES           4.12



4.12 MISCELLANEOUS
A F F I X I N G S TA M P S

It is no part of the duties of Hongkong Post to affix stamps to correspondence or parcels, or
to see that customers purchase or affix the proper amounts, nor can Post Office staff, in any
circumstances, undertake to do so. Stamps should be affixed to the top right-hand corner
of the address side of the envelope or wrapper.


C E R T I F I C AT E S O F P O S T I N G

Unregistered postal packets

If proof is desired that an unregistered letter, postcard, printed papers or small packet has
been posted to a particular person, it must be handed in at a post office and a certificate of
posting obtained. The charge is $1.2, payable by means of postage stamps which must be
affixed by the sender to the certificate.

A single certificate for several packets of the same kind posted at the same time can be
obtained if a list of the names and address borne by the packets is presented with them.
The fee will be $1.2 for each article.

It must be clearly understood that packets for which these certificates are issued are not
registered and that they will be treated as if they have been posted in a letter-box; that in the
event of loss, damage, or delay, the certificate will confer no title to compensation; and that it
furnishes no proof of the nature of the contents.

Recorded Delivery packets

A certificate of posting for a Recorded Delivery packet is issued free of charge at the time of
posting, and the sender should keep if for use in the event of enquiry regarding the packet.

Registered postal packets

A certificate of posting for a registered packet is issued free of charge at the time of posting,
and the sender should preserve it carefully for use in the event of enquiry regarding the
packet. A duplicate certificate of posting may be obtained at the time of posting for a fee of
$1.2.

Insured letters and parcels

A certificate of posting is issued free of charge and must always be obtained by the sender
or his representative at the time of posting. Particulars of the amount for which the packet
is insured are entered on the certificate, and the sender or his representative should at once
satisfy himself that the entry is correct.

Uninsured parcels

A certificate of posting is given as a matter of course for every parcel whether insured or not.
A duplicate certificate of posting may be obtained at the time of posting for a fee of $1.2.




September 2008                                                             Section 4 • page 21
POST OFFICE GUIDE                                              POSTAL SERVICES          4.12



CHANGE

Post Office staff are not bound to give change when receiving a payment, nor are they
authorised to demand it when making a payment; and when money is paid at a post office,
whether as change or otherwise, no question as to its right amount, goodness or weight can
be entertained after it has been removed from the counter.


CHEQUES

Cheques may be tendered in payment for licences, private box and bag rents, postage
meter deposits and, under certain conditions, stamps and so on. Firms and other
organisations transacting considerable business with a post office are invited to consult the
Postmaster General concerning payment by cheque. Cheques should be drawn in favour
of the Postmaster General and crossed.


CIRCULARS POSTED IN BULK

Circulars should be tied in bundles, with all the addresses in one direction, and should be
posted early in the day to secure due despatch.


C L U B B E D PA C K E T S

Clubbed packets cannot be sent or received unless authorised in the form of a licence
issued by the Postmaster General. Applications should be addressed to the Postmaster
General, Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong. See Item
27 in Letter Post under PROHIBITIONS in Section 6.


E VA S I O N O F P O S TA G E

Nothing sent through the post may contain an enclosure which is directed to a name and an
address different from the name and address borne on the cover, and which is enclosed with
the intention of evading postage. Any such forbidden enclosure if observed is liable to be
taken out and forwarded to the addressee charged with separate postage at the rate
properly prepayable.


EXCEPTIONAL DETENTION

Hongkong Post has power to delay the despatch or delivery of all other postal packets when
it is necessary to do so in order to secure the due despatch or delivery of letters.


FOREIGN CURRENCY

Foreign currency is not acceptable for the purchase of postage stamps, or in the payment for
postal services. All such purchases or payments must be made in Hong Kong currency.




September 2008                                                         Section 4 • page 22
POST OFFICE GUIDE                                                  POSTAL SERVICES            4.12



LARGE POSTINGS MADE ABROAD

Hongkong Post has the power to take action in regard to large numbers of letter post items
posted abroad for delivery in Hong Kong where these postings are made by or on behalf of
persons or firms resident in or carrying on business in Hong Kong. The action taken will
consist either of returning the items to the country of origin, or of charging postage on them
at the appropriate local rates.


LARGE POSTINGS ON BEHALF OF FOREIGN FIRMS

Any person or organisation in Hong Kong making large postings to another country on behalf
of persons or organisations resident or carrying on business in that country may find that the
Post Office in that country will require its inland postage to be paid before the mail is
delivered. If payment is not made, the mail is due to be returned to the sender.

Not all countries exercise these powers (which are similar to those explained in the previous
heading LARGE POSTINGS MADE ABROAD), but senders are advised to ask their clients
in the country of destination to check whether they may be liable for payment of inland
postage.

See also Item 32 in Letter Post under PROHIBITIONS in Section 6.


LETTER-BOXES

To ensure prompt receipt of mails, it is necessary to install a suitable and secure letter box
which is accessible to delivery staff. Ideally, suites of letter boxes should be set up at the
entrance lobby of the building and individual letter boxes to be used for private houses or
where the installation of the former is not feasible. All letter boxes should preferably be
made of non-reflective material. They should be kept in good condition and be fitted with a
secure lock. Floor number and unit number should be clearly indicated on the upper front
or middle front of the letter box. Such indication should at least be 12mm in height. The
recommended specifications of the letter boxes are given below:

(a)   Suites of letter boxes
      (i)    Minimum dimensions of each letter box (horizontal type)
                    Minimum dimensions of each letter box : 100mm (H) x 235mm (W) x
                    340mm (D)
                    Size of aperture : 20mm (H) x 235mm (W)
                    Height from lower part of the aperture to the base of letter box : at least
                    70mm




January 2011                                                                 Section 4 • page 23
POST OFFICE GUIDE                                                  POSTAL SERVICES             4.12



      (ii)     Height of letter box aperture from the ground
                   Maximum height of the top row : 1.5 m
                   Minimum height of the bottom row : 700 mm




      (iii)    Letter boxes should be arranged in vertical order and different flats of the same
               floor should be arranged in sequence in the same vertical block, from top to
               bottom and then left to right.




      (iv)     Letter boxes should be installed at a well illuminated, ventilated and easily
               accessible location in the building lobby.

(b)   Individual letter boxes
      (i)     Minimum dimensions of an individual letter box (vertical type)
                   Minimum dimensions of each letter box : 390mm (H) x 280mm (W) x 70mm
                   (D)
                   Size of aperture : 25mm (H) x 235mm (W)
                   Height from lower part of the aperture to the base of letter box : at least
                    355mm




      (ii)     Height of letter box aperture from the ground
                    Maximum height : 1.5 m
                    Minimum height : 700 mm
      (iii)    Letter boxes should be installed at a prominent location at the main entrance of
               the building.


January 2011                                                                Section 4 • page 24
POST OFFICE GUIDE                                                 POSTAL SERVICES           4.12



L E T T E R S N O T S U B J E C T T O P O S TA G E

Candidates at the Legislative Council and District Council elections are permitted, subject to
certain conditions, to send free of postage, election communication to electors registered on
the electoral roll. For the Legislative Council elections two letters for each elector are
permitted, whereas for the District Council election, one letter is allowed. Each letter must
not exceed 50 g in weight. Details of the facilities may be obtained from the General
Manager (Mail Distribution).


L I A B I L I T Y O F S E N D E R F O R PAY M E N T O F P O S TA G E

The sender is legally liable for any charges raised upon a postal packet which has been
posted either unpaid or underpaid, and if the addressee cannot be found, or if he refuses to
pay the charges or accept the packet, the charges can be recovered from the sender by
legal process. See Parcels under NON-DELIVERY in this Section regarding charges on
undelivered parcels.


L O S S , D A M A G E , D E L AY, N O N - D E L I V E RY,              MISSENDING           OR
M I S D E L I V E RY O F A P O S TA L PA C K E T

Hongkong Post is not legally liable for any loss or inconvenience which may arise from
damage, delay, non-delivery, missending, or misdelivery of a postal packet, but claims for
actual loss or damage are admitted on certain conditions in the case of registered or insured
packets.


POSTMARKS

Postmarks have two main purposes : (i) to cancel adhesive stamps so that they cannot be
used again; (ii) for internal control. While every effort is made to ensure that all letters are
properly postmarked, Hongkong Post is not liable for any results from its failure to do so.

Items to be postmarked are restricted to bona fide items of mail only. They must conform to
the regulations on the make up of postal articles, bear an address and bear no other
cancellation. No postmarks will be made on sheets or blocks of mint stamps, blank paper,
diaries, maps or on any other non-mail item.

The Hongkong Post Stamps pictorial datestamps are used for postmarking the following
items only :-

(a)   all terms processed by Hong Kong Stamps;
(b)   all items posted in the philatelic posting box of a philatelic counter;
(c)   first day covers collection from temporary posting boxes provided on the first day of a
      special stamp issue at post offices with philatelic counters.




September 2008                                                              Section 4 • page 25
POST OFFICE GUIDE                                                POSTAL SERVICES          4.12



R E C A L L , D E T E N T I O N O R D I V E R S I O N O F P O S TA L PA C K E T S

No letter, parcel or other postal packet, once it has been posted in a post office receptacle or
handed to any officer of Hongkong Post in the course of his duty, may be taken out of the
post, even if application be made for it by a person who can prove that he is the sender.
Nor can it be detained or delayed even if a request to that effect appears upon the cover. It
must be forwarded to its address, and cannot be diverted to any other address at the request
of the sender. Similarly, applications to enclose articles inadvertently omitted from a postal
packet cannot be entertained; nor can search be made for a letter, postcard or printed
papers packet on which postage has not been fully paid.

R E F U N D O F P O S TA G E

Full information regarding articles that can and that cannot be sent by post is published,
under the proper heads in this Guide. No application will be entertained for the refund of
the value of postage stamps on correspondence which is discovered, after the postage
stamps have been obliterated, to contain any prohibited article, or which exceeds the limit of
weight, or which for any other reason cannot be forwarded and has consequently to be
returned to the sender, and any loss resulting from a non-observance of the rules by the
sender of an article must be borne by him.

SECRECY OF THE POST

Post Office staff have no discretionary powers to supply information respecting letters, or any
kind of postal packet to persons other than those to whom they are addressed. They are
not allowed to make public any official information of a private character.

U N PA I D A N D U N D E R PA I D M A I L

The Post Office is not obliged to forward to local addressees or to the countries of
destination unpaid or underpaid items on which the sender is not indicated or whose sender
cannot be identified.

An unpaid or underpaid unregistered letter or other postal packet from abroad is charged on
delivery with the amount of the deficiency plus a handling charge of $4. Insufficiently paid
packets must be either accepted and the postage due paid, or forthwith refused. In the
case of local items the charge is double the deficiency. Postmen are not permitted to allow
a prior inspection of the contents.

No one to whom a letter or other postal packet is tendered for delivery should pay any
charge demanded in respect of unpaid postage unless a date-stamped postage due label (or
labels) to the face value of the amount demanded is affixed to the cover of the packet.

Enquiries respecting surcharges should be addressed to the Postmaster General, Hongkong
Post Headquarters, 2 Connaught Place, Central, Hong Kong. In some cases it will suffice
to enclose the cover, but if the packet was forwarded in an unsealed cover, the cover and its
contents must be sent. The whole packet, before being opened if sealed, must also be
produced if the surcharge is questioned on the ground of weight, and no question on this
point can be entertained in respect of a closed packet which has been opened. If more
convenient, the packet may be taken to any post office for the weight to be verified unless it
was posted abroad, in which case it should be taken to General Post Office.

The unit of weight for letters from countries using the metric system is 20 grams (less than
3/4 ounce), and not 1 ounce as in the case of countries using the avoirdupois system; and
surcharges may frequently be explained by the difference in the units of weight.


September 2008                                                            Section 4 • page 26
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.1



SECTION          SUPPLEMENTARY

      5          SERVICES

5.1      BULK AIRMAIL SERVICE
DESCRIPTION
The service is available to customers who post not less than 5 kg per posting to a
destination country, and not less than 1 kg each to other destination countries in the same
posting. Posters will be required to pre-sort their mail by destination country, city (Office of
Exchange) and weight step orders and post them at any of the following offices :

      Aberdeen Post Office
      Air Mail Centre
      Cheung Sha Wan Post Office
      Fo Tan Post Office
      Gillies Avenue Post Office
      General Post Office
      Gloucester Road Post Office
      International Mail Centre Post Office
      King’s Road Post Office
      Kowloon Central Post Office
      Kowloon City Post Office
      Kowloon East Post Office
      Kwai Fong Post Office
      Ma On Shan Post Office
      Morrison Hill Post Offcie
      Sai Kung Post Office
      Sha Tin Central Post Office
      Shau Kei Wan Post Office
      Shek Wu Hui Post Office
      Sheung Wan Post Office
      Tai Po Post Office
      Tsim Sha Tsui Post Office
      Tsuen Wan Post Office
      Tuen Mun Central Post Office
      Wan Chai Post Office
      Yuen Long Post Office

ADMISSIBLE ARTICLES

All unregistered articles admissible as letters/cards and as second class items in the
overseas post, e.g. letters, books, catalogues, pamphlets, advertisements etc. are
admissible in the Bulk Airmail Service. For details see PRINTED PAPERS in Section 9.



July 2010                                                                 Section 5 • page 1
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.1



MAKE UP OF ITEMS

The items contained in the bulk posted bags are subject to all the regulations governing the
contents and packing of overseas unregistered postal items. Both permit and postage
prepaid items are accepted for this service. The covers of individual items must bear the
full address of the recipient. The sender’s address, if any, must be located in Hong Kong. For
permit items, at the upper right corner the sender must print or stamp an indication of
payment of postage thus :-

            POSTAGE PAID
                                 Permit
    1        HONG KONG
                                  No.
             PORT PAYE

The box bearing the figure “1” at the left hand side of the design is not mandatory.   It serves
to indicate that the item should be handled as First Class mail.

This indication must be shown in bold letters in a clearly drawn frame which must not be less
than 40 mm long by 20 mm wide. An individual Permit Number, which must be
incorporated in the postage prepayment indicator, will be allocated by Hongkong Post to
those customers not already holding a permit. The cover of both permit and postage
prepaid items must bear an airmail label or airmail superscription.

If all the items are for the same addressee, then in addition to the normal destination label, a
white label (a little larger than Hongkong Post label) may be used to indicate the name and
address of the agent to whom the bag is consigned. The white label provided by the
sender must be made of canvas, strong cardboard with an eyelet, strong thick plastic
material or paper glued to wood.


WEIGHT LIMIT OF INDIVIDUAL ITEMS

No item in the bag should exceed 2 kg. This limit is raised to 5 kg for books or booklets
(other than books or booklets issued in consecutive numbers at intervals of less than one
year). For this purpose, booklets are defined as short printed publications or works of a
literary character in book form, sewn, bound or stapled within covers. The higher weight
limit does not apply to commercial publications such as catalogues, prospectuses, price lists
or advertisements.


MAKE UP OF BAGS

The poster will collect the necessary mail bags, labels and forms from the Post Office,
bundle the packets (where their size permits) and enclose them in the bags, close the bags
and affix the destination labels.

As far as possible bags should be made up to, or near, the maximum weight of 30 kg, and in
no circumstances may bags exceed this limit. However, bags destined for the United
Kingdom must not exceed 20 kg.




September 2008                                                            Section 5 • page 2
        POST OFFICE GUIDE                                       SUPPLEMENTARY SERVICES               5.1



        Posters will be required to make up bags the contents of which are all for a specific
        destination country and city (Office of Exchange). Residual mail and those for other
        destination countries weighing between 1 kg to 5 kg per destination country, should be
        bundled by weight step and by destination country, and placed in residual bags. The bags
        containing these residual mails should be clearly marked with the indication “MD on the bag
        label.
        To ensure speedy delivery of Bulk Air Mail at destination countries, customers are required to
        segregate mail items sent to USA, Australia, Canada, Japan, India and Mainland China
        according to the following sortation criteria. With effect from 26 July 2010, Hongkong Post
        will not accept any mail items that are not segregated and without remark on bag level.
Destination               City (Office of          Prefix of     Remarks   City (Office      Prefix of     Remarks
 Country                   Exchange)                Postal        on bag        of            Postal        on bag
                                                     code         labels   Exchange)           code         labels
USA                 New York                      0-3           JFK        Los Angeles      850xx -        LAX
                                                                                            891xx,
                                                                                            900xx -
                    Chicago                       4-7           ORD        Honolulu         967xx,         HNL
                                                                                            968xx
                    San Francisco                 8,9           SFO
Australia           Sydney                        0,1,2         SYD        Brisbane         4,9            BNE
                    Melbourne                     3,5,7,8       MEL        Perth            6              PER
Canada              Toronto                       A-P           YTO        Vancouver        R-Y            YVR
Japan               Osaka                         52 - 93       KIX        Tokyo and        -              NRT
                                                                           rest of the
                                                                           cities
India               Bombay / Mumbai               400           BOM        Calcutta         -              CCU
                                                                           and rest of
                                                                           the cities
China               Beijing         Beijing       10            BJS        Shanxi           03, 04         BJS
                                    Hebei         05, 06, 07               Nei Mongol       01, 02
                                    Liaonig       11, 12                   Jilin            13
                                    Heilongjian   15, 16                   Qinghai          81
                                    Tianjin       30                       Henan            45, 46, 47
                                    Gansu         73, 74                   Xinjiang         83, 84
                                    Shaanxi       71, 72                   Ningxia          75
                    Shanghai        Shanghai      20            SHA        Jiangsu          21, 22         SHA
                                    Anhui         23, 24                   Zhejiang         31, 32
                                    Shandong      25, 26, 27               Jiangxi          33, 34
                    Guangzhou       Guangdong     51, 52        CAN        Hainan           57             CAN
                                    Yunnan        65, 66, 67               Hunan            41, 42
                                    Guangxi       53, 54                   Fujian           35
                                    Sichuan       61, 62, 63,              Hubei            43, 44
                                                  64
                                    Guizhou       55, 56                   Xizang           85, 86
                                    Chongqing     40

        Apart from bagging off items according to destination country and city (Office of Exchange),
        separate bags should also be made up for the following categories of items :-
        (a)    Segregated permit items not exceeding 20 g, 30 g, 40 g and 50 g to be charged at per
               item rates;
        July 2010                                                                  Section 5 • page 3
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES              5.1



(b)    Mixed permit items weighing above 20 g to 50 g to be charged at per kg rates;

(c)    Permit items weighing more than 50 g but not exceeding 100g, to be charged at per
       kg rates;

(d)    Permit items weighing more than 100 g to be charged at per kg rates;

(e)    Segregated postage prepaid items not exceeding 20 g, 30 g, 40 g and 50 g to be
       charged at per item rates;

(f)    Mixed postage prepaid items weighing above 20 g to 50 g to be charged at per kg
       rates;

(g)    Postage prepaid items weighing more than 50 g but not exceeding 100 g to be
       charged at per kg rates.

(h)    Postage prepaid items weighing more than 100 g to be charged at per kg rates.

Posters must tie the neck of each bag securely with string and then tie the labels to one of
the ‘D’ rings of the bag. The label must show the number of items enclosed in the bag, the
bag number, the destination country, the city (Office of Exchange) and the weight of the bag
to the nearest one tenth of a kilogramme.

Posters of Bulk Air Mail may not enclose in their consignment mail sent on behalf of other
senders in Hong Kong. Such mail will be charged at the normal published rates.

No items should bear a return address located outside of Hong Kong.

When ready for despatch, mail bags should be taken to the acceptance office by
appointment with the Postmaster of the office of posting.

S TAT E M E N T O F P O S T I N G

For each consignment of bags, posters must complete a form to show the destination,
weight of each bag and the total amount of postage due.

PAY M E N T O F P O S TA G E
Payment will be made either through a deposit account maintained with Hongkong Post by
prepayment in cash or EPS or cheques (by prior arrangement with the Director (Finance)) at
the time of posting. Postage stamps or private franking machine impressions are not
permitted on individual items.

CHARGES

Countries are divided into different zones according to distance. The postage rates to these
zones are shown in the Postage Rates and Services Leaflet.

LARGE POSTINGS MADE IN HONG KONG
ON BEHALF OF FOREIGN FIRMS
Posters will wish to note the content of Item 24 in Letter Post under PROHIBITION in
Section 6.




July 2010                                                              Section 5 • page 4
POST OFFICE GUIDE                                  SUPPLEMENTARY SERVICES                5.2



5.2    BULK POSTING               OF     LIGHTWEIGHT             ITEMS       (JAPAN         &
       THAILAND)
DESCRIPTION

This service will be applied on bulk posting of lightweight items to Japan and Thailand
meeting the following conditions. Normal postage rates of all other services including Bulk
Air Mail service, Letters & Postcards / Second Class Mail services, etc will no longer be
applicable under such circumstances :-

       a)     items not exceeding 50g sent to Japan or Thailand, AND
       b)     posting of 1,500 items or more per day, or 5,000 items or more over a 2 weeks
              period to addressees in the same country by a single mailer

Customers are requested to presort mail items according to the requirements of “Bulk Air Mail”
service or a sortation fee will be charged.


S TAT E M E N T O F P O S T I N G

For each consignment of bags, posters must complete a form to show the destination,
weight of each bag and the total amount of postage due.


PAY M E N T O F P O S TA G E

Payment will be made either through a deposit account maintained with Hongkong Post by
prepayment in cash or EPS or cheques (by prior arrangement with the Director (Finance)) at
the time of posting. Postage stamps or private franking machine impressions are not
permitted on individual items.

Senders are required to settle any underpaid postage and related charges. Should there be any
underpaid items found by the administration of destination, Hongkong Post has the right to claim
the underpaid postage in accordance with the regulations of the Universal Postal Union.


CHARGES

Countries are divided into different zones according to distance. The postage rates to these
zones are shown in the Postage Rates and Services Leaflet.


LARGE POSTINGS MADE IN HONG KONG
ON BEHALF OF FOREIGN FIRMS

Posters will wish to note the content of Item 24 in Letter Post under PROHIBITION in
Section 6.




August 2006                                                            Section 5 • page 5
POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                  5.3



5.3 BULK BAG SERVICE
CONDITIONS

The Bulk Bag Service is available to firms who frequently post to places abroad :-

(a) large numbers of newspapers or periodicals printed and published in Hong Kong; or
(b) books, pamplets or maps printed and published in Hong Kong.

Articles sent under this service are accepted in bulk, without postage stamps and at a
reduced rate of postage. Application to use the service should be made to the Postmaster
General, Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong.

Commercial printed papers such as catalogues, prospectuses, price lists etc. may not be
posted by the Bulk Bag Service. However, these papers may be posted in bulk and without
postage stamps at the ordinary printed papers rate under the Permit Mailing system
described in Section 3.

M AK E - U P

The items contained in the bags are subject to all regulations governing the contents and
packing of oversea unregistered postal items. The covers of individual items must bear the
full address of the recipient. The sender’s address, if any, must be located in Hong Kong.

Posters are required to collect the necessary mail bags, labels and bag-ties from the Post
Office, to sort the packets into the mail bags so that each bag contains only items for one
office of destination, and then to label and seal the bags. Lists of offices of destinations to
which articles are to be segregated may be obtained from the Post Office. Each bag should
be made up as nearly as possible to weigh 30 kg, but must not exceed that weight, nor must
it weigh less than 26 kg. For bulk bags destined for the United Kingdom, they must not
weigh over 20 kg. If, after having made up at least one bag within those weight limits for a
single office of destination, some items for that office of destination are left over, but are not
enough to make up another bag weighing at least 26 kg (or 20 kg for bags destined for the
United Kingdom), such items may be handed in to Hongkong Post in an unsealed ‘residue’
bag. Hongkong Post will accept only one such residue bag with each single office-of-
destination consignment. Where the weight of mail for a single office of destination is less
than 26 kg (or 20 kg for bags destined for the United Kingdom), the Bulk Bag Service may
be used but the bag is charged at the minimum weight of 26 kg (or 20 kg for bags destined
for the United Kingdom) per bag in addition to the charge calculated on per item basis.

When the bags have been made up, labelled and tied, the gross weight of each bag,
rounded up to the nearest kg, should be written on the bag label. The bags should then be
taken to the designated post office for posting.

P O S TAG E PAI D I N D I C AT O R

The cover of any article posted under the Bulk Bag service must bear a printed or stamped
indicator similar to that shown below :-

  POSTAGE PAID
                       Permit
   HONG KONG
                        No.
   PORT PAYE




September 2008                                                             Section 5 •   page 6
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.3



The indicator must be shown in bold letters in a clearly drawn frame measuring 40 mm x
20 mm. The indicator may be printed or stamped in any colour provided it is distinctive, and
not glaring, vivid or dazzling in effect. When it is used on an envelope, the indicator must be
printed at the top right within 40 mm of the top edge. An individual Permit Number, which
must be incorporated in the indicator, will be allocated to each user upon application for the
service.


C H AR G E S

Countries are divided into different zones according to distance. The postage rates to these
zones are shown in the Postage Rates and Services Leaflet.




August 2006                                                              Section 5 •   Page 7
POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                  5.4



5.4 BUSINESS REPLY SERVICE
DESCRIPTION

Under this service a person who wishes to obtain a reply from a client without putting him to
the expense of paying postage, may enclose in his communication an unstamped reply card,
letter card, envelope, folder or gummed label of the special design shown below. He may
also incorporate in his advertisements in newspapers and other publications a special
design to be used as an address label when affixed to an envelope or card. The client can
post the card, etc. in the ordinary way, but without a stamp; and the addressee will pay the
charges on all the replies he receives.


CONDITIONS

Licence

Before any person uses business reply cards, etc., a licence must be obtained from the
Postmaster General.

Fee

In addition to the normal postage rate a fee of $0.5 is charged for each item delivered.

Design of cards and so on

Complete printed proofs of the cards, etc. conforming to the following design and regulations
must be forwarded to the Postmaster General for approval. Hongkong Post approval is
required not only for initial supply but also for subsequent supplies where the layout differs in
any way from the original supply.




1.    The design must not be less than 140 mm long and 90 mm wide.

2.    The name and full postal address of the licensee must be printed in types of the same
      size and parallel to the length below the panel containing the licence number.




September 2008                                                             Section 5 •   page 8
POST OFFICE GUIDE                                       SUPPLEMENTARY SERVICES                        5.4



3.   A space of not less than 40 mm must be left between the top edge and the top of the
     licence number panel; the space of at least 15 mm from the bottom and left-hand edge
     of the envelope should be left clear.

4.   The words No postage stamp necessary if posted in Hong Kong must be printed on the
     top right-hand side near the two vertical lines.

5.   The words Postage will be paid by Licensee must be printed in the top left-hand corner.
     The name of the licensee may be used instead of the word Licensee.

6.   There must be two wide vertical lines conforming to the following conditions near the
     right-hand edge :

           SIZE AND LOCATION OF THE VERTICAL LINES                      MINIMUM        MAXIMUM
                                                                            (mm)               (mm)

     (a)      Distance between the first line and the right-hand edge   5                  15

     (b)      Distance between the two vertical lines                   4                  6

     (c)      Width of the vertical lines                               4                  6

     (d)      Distance between the address and the nearest vertical     10                 -
              bar on the right

     (e)      Distance between the bottom end of the vertical lines     15                 25
              and the bottom edge

     (f)      Distance between the top end of the vertical lines and    5                  10
              the top edge

     (g)      Distance between the top right-hand box with words        4                  6
              No Postage Stamp Necessary if posted in Hong Kong
              and the nearest vertical bar on the right

7.   The design including the vertical lines and address should preferably be printed in black
     but any deep colour (e.g. dark brown and dark blue), except red, orange, green or
     yellow, will be accepted; black vertical bars printed on a light-coloured background will
     also be accepted provided that the printed contrast signal is not less than 80%. See
     also ‘Colour’ in Embarrassing Packets under PROHIBITION in Section 6.

8.   Nothing other than the design, licence number and address may appear on the address
     side.

9.   Cards must not be less than 0.25 mm thick.

10. Paper for a letter, folder or envelope must not be light blue in colour.

11. Labels must be printed on paper which will readily take an adhesive substance and
    which will allow the label to be securely pasted down.

12. The address must be arranged in correct sequence (see METHOD OF ADDRESSING
    in Section 6). Reference numbers and extraneous information, such as, “For the
    attention of” etc. should not be placed below or within the last four lines of the address.




August 2006                                                                  Section 5 •       page 9
POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                  5.4



13. The recommended character size and pitch of the address lines are as follows :
    Height : 2.80 mm – 5 mm
    Width   : 2 mm – 3.50 mm
    Pitch   : 4 characters per cm constant pitch.

Miscellaneous conditions

In other respects business reply cards, etc., will be subject to the general regulations relating
to the local letter, except that they cannot be redirected after delivery at the business reply
address, and, if re-transmitted, must be enclosed in a cover and postage prepaid. Business
Reply correspondence may be redirected by Hongkong Post under special conditions.
Business Reply envelopes and cards cannot be registered, insured or marked for express
delivery. If they are tendered for registration, insurance or marked for express delivery, they
will be treated as ordinary postal items and charged the normal postage plus the appropriate
registration fee etc.

The official redirection of Business Reply items will be undertaken for a maximum period of
three months.

Where the charges for Business Reply items exceed $100 per delivery, the licensee will be
required to collect the items and pay the charges at the designated post office.




September 2008                                                             Section 5 •   page 10
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES                 5.5



5.5 INTERNATIONAL BUSINESS REPLY SERVICE
DESCRIPTION

Under this service a person who wishes to obtain a reply from an overseas client without
putting him to the expense of paying postage may enclose in his communication an
unstamped International Business Reply item in the form of an envelope or a card of a
prescribed design. The client can post the International Business Reply item by airmail
service in the ordinary way, but without stamp; and the addressee will pay the charges for all
the replies he receives.

In the reverse direction, a member of the public may post an International Business Reply
item originating from abroad back to the sender by airmail service without stamp if Hongkong
Post provides International Business Reply service to the country concerned.


CONDITIONS

Licence

Before any person users International Business Reply service to obtain replies from his
overseas clients, a licence must be obtained from the Postmaster General.

Fee

A fee of $6 (including $0.5 handling fee) is charged for each International Business Reply
item delivered.

Design of International Business Reply item

Three completed printed proofs of the International Business Reply items must be forwarded
to the Postmaster General for approval. They must conform to the following design and
regulations. Hongkong Post approval is required not only for the initial supply but also for
subsequent supplies where the layout differs in any way from the original supply.




September 2008                                                          Section 5 •   page 11
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.5



1.   The minimum permitted size of an International Business Reply item in the form of an
     envelope is 140 mm in length and 90 mm in width; and the maximum permitted size is 5
     mm in thickness, 235 mm in length and 120 mm in width. The maximum weight limit of
     a letter posted by means of an International Business Reply envelope is 50 g.

2.   An International Business Reply item in the form of a card must not be less than 0.25
     mm thick. The minimum permitted size is 140 mm in length and 90 mm in width. The
     maximum permitted size is 235 mm in length and 120 mm in width. For Japan, the
     maximum permitted size is 148 mm in length and 105 mm in width. The card must be
     made of cardboard heavy enough to be sufficiently stiff to withstand mail processing.

3.   In the top right-hand corner the words NE PAS AFFRANCHIR and NO STAMP
     REQUIRED must be printed bilingually together with the symbol of the postage stamp
     with a bold diagonal line superimposed.

4.   An airmail indication with the words Par avion and By air mail must be printed bilingually
     in the top left-hand corner.

5.   The International Business Reply Service licence number must be printed below the
     airmail indication in the top left-hand corner.

6.   Above the address, two solid horizontal bars must be printed. Each bar must be at
     least 3 mm thick, and the bars must be at least 14 mm apart. Between the bars there
     must be printed two lines of text. On the first line must be printed the words RÉPONSE
     PAYÉE and REPLY PAID in a bilingual manner. On the second line must be printed the
     words HONG KONG. Both lines of text between the horizontal bars must be printed in
     capital letters.

7.   The name and full postal address of the licensee must be printed in types of the same
     size below the two horizontal bars.

8.   The address on the International Business Reply item must be arranged in correct
     sequence (see METHOD OF ADDRESSING in Section 6). Reference numbers and
     extraneous information, such as ‘For the attention of’ etc. should not be placed below or
     within the last four lines of the address.

9.   The recommended character size and pitch of the address lines are as follows :-
     Height :    2.80 mm – 5 mm
     Width   :   2 mm – 3.50 mm
     Pitch   :   4 characters per cm constant pitch.

10. A space of not less than 40 mm must be left between the top edge and top of the first
    horizontal bar. A space of at least 15 mm from the bottom and left-hand edge, and 27
    mm from the right-hand edge must also be left clear.

11. Nothing other than the design, licence number and address may appear on the address
    side.




August 2006                                                              Section 5 •   page 12
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.5



12. The print on the International Business Reply item including the horizontal bars and
    address should preferably be printed in black but any deep colour (e.g. dark brown and
    dark blue), except red, orange, green or yellow, will be accepted provided that the print
    contrast signal is not less than 80%. See also ‘Colour’ in Embarrassing Packets under
    PROHIBITION in Section 6.

13. The paper for an International Business Reply item must not be light blue or dark in
    colour. Light colour envelope is acceptable but white envelope is preferred. The
    envelope reflectance ratio should preferably be more than 60%.

14. The flap of an International Business Reply item in the form of an envelope must be
    gummed.

15. Envelopes with tuck-in flaps may be used up to the following limits of size :-
    Not over 90 mm in depth – opening not over 150 mm in length
    Not over 100 mm in depth – opening not over 140 mm in length
    Over 100 mm in depth – opening not over 115 mm in length

Availability

International Business Reply service is available to the United Kingdom, Singapore, France,
the Netherlands, Sweden, Norway, Israel, Australia, New Zealand, Denmark and Japan.

Miscellaneous conditions

The following conditions must also be observed :

1.    In other respects an International Business Reply item will be subject to the general
      regulations relating to the letter post, except that they cannot be redirected after
      delivery at the business reply address, and if re-transmitted, must be enclosed in a
      cover and postage prepaid.

.2.   The official redirection of International Business Reply item will be undertaken for a
      maximum period of three months.

3.    An International Business Reply item can only be posted through ordinary mail service
      to the licensee and cannot be registered, insured or marked for express delivery. If they
      are tendered for registration, insurance or marked for express delivery, they will be
      treated as ordinary postal items and charged the normal postage plus the appropriate
      registration fee etc.

4.    Where the charges for International Business Reply items exceed of $100 per delivery,
      the licensee will be required to collect the items and pay the charges at the designated
      post office.




August 2006                                                              Section 5 •   page 13
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.6



5.6    CERTIFICATE OF AUTHORITY FOR
       THE RECEPTION OF CORRESPONDENCE
Any person wishing to have his correspondence delivered to his accredited representative
may apply to the Postmaster General, Hongkong Post Headquarters, 2 Connaught Place,
Central, Hong Kong for such permission. A certificate of authority may be issued, on
production of which, at the normal office of delivery of mail for the applicant, mail covered by
the certificate will be handed over.
The fee for such a certificate is $125 for every or part of a year. The certificate
automatically lapses on 31 December if not renewed.




January 2010                                                              Section 5 • page 14
POST OFFICE GUIDE                                      SUPPLEMENTARY SERVICES                  5.7



5.7 COMPENSATION
G E N E R AL

Hongkong Post is not legally liable for the loss, damage, delay, non-delivery or misdelivery of
anything sent by post, whether insured or not, or to pay compensation in respect of an
insured packet (letter or parcel) or its contents.

Hongkong Post does not enter into a contract of carriage or of insurance either express or
implied. It accepts postal packets for transmission by post under, and subject to, the
provisions of the Post Office Ordinance, and the Regulations and Rules made thereunder.

Hongkong Post is not liable when the sender’s actions may be suspected of fraudulent
intent, aimed at receiving compensation.

Nevertheless, compensation is paid for the loss or theft of or damage to registered packets,
insured letters, postal parcels and Speedpost items subject to compliance with the
conditions regarding fastening, sealing, packing, marking and so on indicated under the
respective mail services in this Section and Section 9, PACKING AND MAKE-UP and
PROHIBITIONS in Section 6, and the regulations shown below. For Speedpost items, full
refund of postage paid is made in case of delay in delivery for one day or more.

In cases of liability, consequential losses or loss of profits will not be taken into account in
the indemnity to be paid. Hongkong Post will in no case be liable above the limits provided
for in the Universal Postal Convention and its Regulations.

Under the Regulations, the decision of the Postmaster General on all questions of
compensation shall be final and conclusive.

Compensation is not paid in respect of other unregistered postal packets.

Unless the contrary is specifically stated, the following regulations apply :-

(a) The compensation paid for the content of a postal packet will not exceed the value
    shown in the purchase invoice (or in the case of documents, the replacement cost) of
    the articles lost or the amount of the damage sustained and indirect loss or loss of
    profits will not be taken into consideration. The right is reserved of reinstating the
    contents of a packet instead of paying compensation.

(b) Hongkong Post must be satisfied that the loss or damage occurred in the post.

(c)   In the case of damage or loss of contents the parcel should be retained for inspection
      as nearly as possible in the state in which it was delivered.

(d) If complaint is made that the contents of a parcel have been abstracted, the cover must
    be produced.

(e) All claims for compensation must be supported by the original or photocopy of the
    certificate of posting for the items concerned. Hongkong Post cannot undertake to
    provide duplicates or to search records for posting particulars in respect of certificates
    of posting lost or destroyed by senders.

MONEY SENT BY POST
Compensation will not be paid for banknotes, currency notes, coin or any of the following
monetary documents:-



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(a) any uncrossed postal order in which the name of the payee has not been inserted;

(b) any cheque, travellers’ cheque or dividend warrant which is uncrossed and payable to
    bearer;

(c)    any bearer security (including a share warrant, scrip or subscription certificate, bond or
       relative coupon);

(d) any unobliterated postage or revenue stamp available for current use in Hong Kong or
    elsewhere;

(e) any coupon, voucher, token, card, stamp or similar document, exchangeable (single or
      with other such document) for money, goods or services;

For sending money overseas, the sender should be advised to use the Postal Remittance or
the Electronic Money Remittance services.

Identification of paper money

In the case of paper money as defined below, any compensation claims will not be
entertained.


DEFINITIONS

Money

The term money means :-

1.     Coin;
2.     Paper money.

The term coin means coins of all kinds, whether or not current in Hong Kong or elsewhere,
except those used or designed for purpose of ornament.

Paper money

The term paper money means :-

1.     Banknotes or currency notes, being current in Hong Kong or elsewhere;

2.     Money orders and postal orders;

3.     Unobliterated postage or revenue stamps;

4.     Bills of exchange, promissory notes, cheques, credit notes which entitle the holder to
       money or goods, and all order and authorities for the payment of money, whether
       negotiable or not; and

5.     Bonds and coupons relating thereto, and other securities for money, whether negotiable
       or not;

6. Coupons, vouchers, tokens, cards, stamps or similar documents exchangeable (single or
   with other such documents) for money, goods or services.




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POST OFFICE GUIDE                                       SUPPLEMENTARY SERVICES                  5.7



Jewellery

The term jewellery means :-

1.   Gold, silver or platinum or other precious metal in a manufactured state : that is to say,
     a state in, which value is added to the raw material by skilled workmanship, and in this
     definition are included any coins used or designed for purposes of ornament;

2.   Diamond and precious stones;

3.   Watches, the cases of which are entirely or mainly composed of gold, silver or platinum
     or other precious metal; and

4.   Any article of a like nature which, apart from workmanship, has an intrinsic or
     marketable value.

I N S U R E D L E T T E R S A N D PAR C E L S

Conditions governing payment of compensation

In general, under international regulations any compensation payable for the loss of or
damage to an insured packet (letter or parcel) or an uninsured parcel is paid to the sender.
Exceptionally, certain postal administrations may pay compensation to the addressee for
damage to or loss from a parcel (insured or uninsured) if the addressee makes reservations
when the parcel is delivered, in which case no compensation is payable to the sender. The
sender of a parcel (insured or uninsured) may waive his claim in favour of the addressee, or
a third party. Hongkong Post pays compensation for the loss of or damage to an insured
packet (letter or parcel) or an uninsured parcel or its contents, if it is established that the loss
or damage has occurred while the packet was in the custody of Hongkong Post.

On the transfer of the packet to another postal administration, the responsibility of Hongkong
Post ceases. Compensation is paid by Hongkong Post in respect of any packet which is lost
or damaged after transfer to another postal administration only if that administration decides
that compensation shall be paid.

Compensation of the content of an insured packet (letter or parcel) will not exceed the value
shown in the purchase invoice (or in the case of documents, the replacement cost) of the
article lost or the amount of the damage sustained and indirect loss or loss of profits will not
be taken into consideration. Nor will compensation exceed the amount for which the letter or
parcel was insured. In case of loss of, total theft from or total damage to an insured letter of
insured parcel, the charges and fees paid, with the exception of the registration charge
(applicable to insured letters only) and insurance charge, will be refunded to the sender or
the addressee as appropriate.

In any application for compensation for damage or loss of contents, the packet should be
retained for inspection as nearly as possible in the condition in which it was delivered.

The onus of making up properly any packet sent by post and of packing adequately any
article or articles enclosed therein lies upon the sender, and Hongkong Post does not accept
any responsibility for loss, theft of damage, arising from faulty or inadequate packing or
fastenings or seals, detachment of tie-on label, incomplete or incorrect address and so on or
for any failure to observe defects in these respects at the time of posting.

Hongkong Post is under no legal liability to pay compensation in respect of any packet for
which an insurance fee has been paid.



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POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.7



Cases in which compensation is not payable

Under international regulations no compensation will be paid in respect of :-

1.   Any packet which has been lost through a cause beyond control;

2.   Any packet which Hongkong Post cannot account for in consequence of the loss of
     official documents through a cause beyond control;

3.   Any packet confiscated under the internal legislation of the country to which it is
     addressed;

4.   Any packet containing a prohibited article if the item has been confiscated or destroyed
     by Customs or some other competent authority because of the contents;

5.   Any local/ outward packet in respect of which an enquiry is not made within five months
     from the date of posting or any inward packet in respect of which an enquiry is not
     made within six months from the date of posting;

6.   Any packet containing an article of a type specified under the respective destination in
     the Appendix as one for which compensation will not be paid;

7.   Any packet containing coin, bullion or jewellery not packed in accordance with the
     special regulations, see PACKING AND MAKE-UP in Section 6;

8.   Any packet lost or damaged in course of post by the fault or negligence of the sender,
     such as failure to provide adequate packing having regard to the nature of the contents;

9.   Any damage to an exceptionally fragile article which from its nature cannot reasonably
     be expected to travel by post, such as a clay figure, a soapstone or alabaster model, a
     collection of butterflies or months, a vacuum flask, and so on; or

10. Any packet fraudulently insured for a sum greater than the actual value of the contents.


R E G I S T E R E D PAC K E T S

Conditions governing payment of compensation

Hongkong Post pays a maximum sum of $320 and also the charges and fees paid, with the
exception of the registration charge, for the loss or theft of or damage to the contents of
registered packets whilst in its custody according to the regulations of the Universal Postal
Union. Compensation of the content of a registered packet will not exceed the value shown
in the purchase invoice (or in the case of documents, the replacement cost) of the articles
lost or the amount of damage sustained and indirect loss or loss of profits will not be taken
into consideration. However, no compensation will be paid in respect of :-

1. Any packet which has been compulsorily registered, or which has not been posted in
the prescribed manner;

2.   Any packet which has been lost through a cause beyond control, generally speaking
     where no question of negligence arises;

3.   Any packet which Hongkong Post cannot account for in consequence of the loss of
     official documents through a cause beyond control;



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POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                 5.7



4.    Any packet confiscated under the internal legislation of the country to which it is
      addressed;

5.    Any packet containing a prohibited article if the item has been confiscated or destroyed
      by Customs or some other competent authority because of the contents; and

6. Any local/ outward packet in respect of which an enquiry is not made within five months
     from the date of posting. For inward packet, the enquiry period is six months;

7.    Delay delivery.

Subject to the same conditions which are prescribed by the Universal Postal Convention,
member countries of the Universal Postal Union accept liability in respect of registered
packets lost, pilfered or damaged whilst in their custody. However, some individual countries
do not accept any liability for total loss, partial loss or partial damage to contents of
registered items. Details are given under the individual entry of the destination in the
Appendix.

On the transfer of a registered packet to another postal administration, the responsibility of
Hongkong Post ceases. Compensation is not paid in respect of a registered packet which is
lost after transfer to another postal administration, unless that administration decides that
compensation shall be paid.

If a registered packet considered to be lost is subsequently found, the person to whom
compensation has been paid may take possession of the packet against repayment of the
amount of compensation. The sender may waive his claim of compensation in favour of the
addressee.

Compensation, if applicable, will be made to sender only.


U N I N S U R E D PAR C E L S ( O V E R S E AS )
Hongkong Post pays compensation for the loss or theft or damage of an uninsured parcel
posted to overseas. In case of loss, total theft from or total damage to an uninsured parcel,
full refund of postage and express fee (if applicable) paid will also be made. However, no
compensation will be paid in respect of :-

1.    any parcel which has been lost or has sustained damage or loss of contents through a
      cause beyond control;

2.    loss, theft or damage which has been caused by the fault or negligence of the sender or
      arises from the nature of the contents;

3.    any parcel which Hongkong Post cannot account for in consequence of the loss of
      official documents through a cause beyond control;

4.    any parcel confiscated under the internal legislation of the country to which it is
      addressed;

5.    any parcel containing a prohibited article if it has been confiscated or destroyed by
      Customs or some other competent authority because of the contents; and

6.    any local/ outward parcel in respect of which an enquiry is not made within five months
      from the date of posting. For inward parcel, the enquiry period is six months.




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POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                  5.7



Compensation is paid in accordance with the provisions of the Parcel Post Regulations of
the Universal Postal Union. It varies according to the weight of the parcel. However, the
actual compensation of the content of an uninsured parcel paid will not exceed the value
shown in the purchase invoice (or in the case of documents, the replacement cost) of the
articles lost or the amount of damage sustained and no compensation is paid for indirect
loss or loss of profits.


U N I N S U R E D PAR C E L S ( L O C AL O N LY )

The maximum limit of compensation for a local parcel is $320. In case of loss of, total theft
from or total damage to an uninsured local parcel, full refund of postage paid will be made.
Applications for compensation must be supported by the certificate of posting.

Unless the contrary is specifically stated the following regulations apply :-

(a) The compensation of the content of an uninsured parcel paid will not exceed the value
    shown in the purchase invoice (or in the case of documents, the replacement cost) of
    the articles lost or the amount of damage sustained. The right is reserved of reinstating
    the contents of a parcel instead of paying compensation.

(b) Hongkong Post must be satisfied that the loss or damage occurred in the post.

(c)   In the case of damage or loss of contents the parcel should be retained for inspection
      as nearly as possible in the state in which it was delivered.

(d) If complaint is made that the contents of a parcel have been abstracted, the wrapping of
    the parcel must be produced.

Hongkong Post is not legally liable for loss, damage, delay, non-delivery or misdelivery of
any local parcel. The onus of making up properly any parcel and of packing adequately any
article or articles enclosed therein lies upon the sender. Hongkong Post does not accept any
responsibility for loss arising from faulty or inadequate packing or fastening, detachment of
tie-on label, incomplete or incorrect address or any failure to observe defects in these
respects at the time of posting. Compensation cannot be paid for loss of, or damage to, a
parcel containing anything not legally transmissible by post. Compensation may also be
refused in respect of a parcel not posted in the prescribed manner. No compensation is paid
for damage to any article which is composed wholly or in part of exceptionally fragile or brittle
material which from its nature or construction is particularly liable to damage however
carefully packed. No compensation is paid for injury or damage consequent on the loss,
damage, delay, non-delivery or misdelivery of a local parcel sent by post.


SPEEDPOST ITEMS

Full refund of postage paid is normally made in case of delay in delivery for one day or more.
Compensation for direct loss up to a maximum of $1,000 may be payable if it is proved to the
satisfaction of the Postmaster General that direct loss has been sustained by the claimant as
a result of loss or damage of the Speedpost item or delay in delivery for not less than 7 days.
No compensation or refund of postage is payable in case of delay resulted from customs
clearance.




September 2008                                                             Section 5 •   page 20
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES                 5.8



5.8 DIRECT AGENTS BAG SERVICE
CONDITIONS

The Direct Agents Bag service is available to firms who frequently post the following
categories of mail to one addressee or agent overseas :

(a) large numbers of newspapers or periodicals printed and published in Hong Kong; or
(b) books, pamphlets or maps printed and published in Hong Kong.

The following articles affixed to or combined with the accompanying printed papers are
admissible, provided that they are related to the printed papers with which they are being
mailed. The weight of each article must not exceed 2 kg. CN22 or CN23 has to be prepared
as appropriate.

   disks, tapes and cassettes;
   commercial samples shipped by manufacturers and distributors; or
   other non-dutiable commercial articles or information materials that are not subject to
    resale.

Canada does not accept or handle direct agents bags containing audio-visual articles or
information materials received from other countries.

Articles sent under this service are accepted in bulk, without postage stamps and at a
reduced rate of postage. Application to use the service should be made to the Postmaster
General, Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong.


M AK E U P

The bag or bags for an agent should be made up and handed over to the Post Office as
described in BULK BAG SERVICE in this Section. In addition, the sender should affix, under
Hongkong Post bag label, a white label not smaller than 140 mm x 90 mm bearing the full
name and address of the agent and the name and address of the sender. The label must be
made of sufficiently rigid canvas, strong cardboard, parchment, plastic material or paper
glued to wood and must be provided with an eyelet. An additional copy of the white label
should be enclosed in each bag for reference in case the bag label becomes detached in
transit.

Bags addressed to an agent must not contain any packet addressed to any person or firm
other than the agent. The usual limit of weight 2 kg for individual packets may be dispensed
with, provided the total weight of the bag does not exceed 30 kg. However, direct agents
bags destined for the United Kingdom must not exceed 20 kg.

The senders of all Direct Agents Bags are required to arrange for their agents to deliver the
empty mail bags to the nearest Post Office for return to Hong Kong. They will be so returned
without charge.




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POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.8



P O S TAG E PAI D I N D I C AT O R

The cover of any article posted under the Direct Agents Bag service must bear a printed or
stamped indicator similar to that shown below :-

  POSTAGE PAID
                      Permit
   HONG KONG
                       No.
   PORT PAYE

The indicator must be shown in bold letters in a clearly drawn frame measuring 40 mm x
20 mm. The indicator may be printed or stamped in any colour provided it is distinctive, and
not glaring, vivid or dazzling in effect. When it is used on an envelope, the indicator must be
printed at top right within 40 mm of the top edge. An individual Permit Number, which must
be incorporated in the indicator, will be allocated to each user upon application for the
service.


C H AR G E S

Countries are divided into different zones according to distance. The postage rates to these
zones are shown in the Postage Rates and Services Leaflet.




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POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                5.9



5.9    EXPRESS
Postal packets exchanged between Hong Kong and the destinations which show Express as
a supplemental service in the Appendix will, subject to the conditions and qualifications
shown under the heading of the destination concerned, receive accelerated delivery in the
country of destination. In the international service an Express packet travels in the ordinary
mails until it reaches the office of delivery, where it is then picked out for special delivery
treatment when appropriate. Incoming Express mail items from other counties will receive
special treatment to ensure that they are delivered as soon as possible.

A postal packet intended for express delivery must bear an Express label or have the words
EXPRESS written boldly in capital letters in red ink or pencil on the address side at the top
left-hand corner beneath the sender’s name and address where these are given and in the
case of a parcel, also at the left-hand top corner of the despatch note, if one is used. An
Express letter may be posted in a letter box, but should preferably be handed in at a post
office where it will have an Express label affixed to it. A fee of $6 must be paid by affixing
stamps to the packet in addition to the postage.




August 2006                                                              Section 5 • page 23
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                5.10



5.10 INSURANCE
DESCRIPTION

Local Post

There is no insured service in the Local Post.

Overseas Post

In the overseas service, insurance affords a means of cover against loss, part loss or
damage, beyond that covered by the registration service, for sums up to $46,000. The
service is not universal, but it extends to must countries, although some countries accept
only insured parcels and to many countries limits lower than the maximum of $46,000 are in
force. For particulars, see the letter and parcel post service information under the entry of
respective destination in the Appendix.

Provided that the appropriate service is available to the destination concerned, either letters
or parcels may be insured. Insured packets are not always sent by all the routes open to
ordinary mails and may therefore take longer in transit.

Hongkong Post does not offer a comprehensive insurance service in the normally accepted
sense of the word and does not enter into a contract of carriage or insurance, either express
or implied. The service is governed by international postal regulations which are framed to
meet the requirements of the various postal administrations throughout the world, some of
whom are prepared to offer only a limited insurance facility. The regulations prescribe the
manner in which insured packets must be made up, addressed, sealed etc. and it is
essential to comply with them in order to avoid disputes about claims or delays in
transmission. Any insurance effected contrary to the regulations governing the service as
set out below in invalid.


POSTING

Insured letters may only be posted at the General Post Office, Kowloon Central Post Office,
Tsim Sha Tsui Post Office or International Mail Centre. Insured parcels may be posted at
any post office.

Items intended for insurance must be presented at the counter of a post office and a
certificate of posting obtained for them. If an article tendered for insurance does not, in the
opinion of Hongkong Post staff to whom it is tendered, fulfil the prescribed conditions as to
packing and sealing, it is his duty to refuse to insure it. Nevertheless, the onus of properly
enclosing, packing and sealing the packet lies upon the sender; and Hongkong Post
assumes no liability for loss or damage arising from defects which may not be observed at
the time of posting.


C E R T I F I C AT E O F P O S T I N G

The certificate of posting given for an insured packet shows the amount for which the letter




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POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                 5.10



or parcel is insured, and the sender or his representative should see that the amount is
correctly stated. The certificate should be retained as it should be produced if a claim is
made in respect of the item.


AD DRESS ING

An insured item may not be addressed in pencil or bear an address composed of initials,
neither may it bear any erasure or correction in the address at the time of posting.


PAC K I N G AN D M AK E - U P

Insured items must be strongly packed and sealed in such a manner that any tampering with
the contents is immediately apparent. The requirements regarding the packing material to
be used vary according to the nature of the contents.

Insured Letters

An insured letter may be enclosed either in an envelope made in one piece in a strong cover
or strong packing, or in a box. An envelope or packing which is transparent or which has
one or more than one transparent panel must not be used.

If a box is used it must be made of strong metal, wood or plastic. The walls of a wooden box
must be at least 8 mm thick. The box may or may not be wrapped according to the wishes
of the sender. If the sender chooses not to wrap a box, then the surfaces of the top and
bottom must be covered with white paper for the inscription of the addressee’s name and
address and the insured value of the contents and for the impression of the official stamps.

Insured Parcels

Substantial packing should be used; the special regulations under PACKING AND MAKE-UP
in Section 6 also apply where appropriate.

Sealing

All insured items must be sealed but wax sealing is not obligatory. As a minimum
requirement an insured letter or parcel is acceptable for transmission if all joins and flaps are
sealed with effective means such as fine adhesive tape with a special uniform design or
mark of the sender. These sealing strips must normally be transparent or white but brown
paper strip is acceptable for sealing brown wrapping paper. They must be affixed in such a
way that unauthorized removal would be apparent. In case of insured items sealed with
transparent adhesive tape, the distinctive mark or stamp of the sender must be applied
directly on the closing flap of the envelope before the transparent adhesive type is affixed. It
should be impossible to remove any part of the contents without either breaking or tearing
the case, wrapper or cover, or forcing two adhesive surfaces apart. Non-temper-proof self-
adhesive envelopes must not be used.

If the joins and flaps are sealed by wax or lead each seal must bear a distinct impression of
the same private device or mark of the sender. A coin may not be used for this purpose, nor
may the device consist merely of straight, crossed or curved lines which could readily be
imitated. Finger-prints or thumb-prints are also unacceptable.




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POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                 5.10



Provided that a letter or parcel has been properly scaled as described above, it need not
normally be fastened with string, but string may be used if desired and need not be sealed.
However, if string is used to ensure the inviolability of a box, the ends of the string must be
joined under a wax seal bearing the sender’s private mark.


I N S U R AN C E F E E S A N D P O S TAG E

The insurance fee for a letter or letter packet is $2.5 for each $500, or part of $500, of the
declared value, up to a maximum of $46,000 and must be prepaid in addition to the normal
postage and registration fee.

The insurance fee for a parcel is the same as that for a letter and must be prepaid in addition
to the normal postage, but a registration fee is not charged.


L AB E L S A N D P O S TAG E S TAM P S

On all insured items, labels and postage stamps must be spaced so that they cannot
conceal injuries to the cover; they must never be folded over two sides of a letter or parcel
so as to hide the edge. Adhesive address labels, or any labels other than those relating to
the postal service, must not be affixed to insured letters. Adhesive address labels may,
however, be affixed to insured parcels provided that the label does not measure more than
150 mm x 107 mm.


I N S U R E D VAL U E

The amount for which an article is insured must be written in ink by the sender or his
representative both in words and in figures, at the top of the address side of the cover, thus :

                              INSURED FOR X DOLLARS (HK$X)

No erasure or other alteration of this inscription is allowed. A packet may not be insured for
more than the maximum sum appropriate for the destination to which it is addressed as
shown under the entry of respective destination in the Appendix. Within that limit it may not
be insured for a value exceeding the real monetary value of the contents and the packing.
See Insured Letters and Parcels under COMPENSATION in this Section.

An item may, however, be insured for part of its value. Also where the contents have no
monetary value, it is permissible to insure for a nominal amount, in order to obtain the
safeguards of the system.


A D V I C E O F D E L I V E RY

The sender of an insured item may obtain advice of its delivery. A form (AR card) for this
purpose will be provided on request at the time of posting. The fee is $11 which the sender
must pay by affixing stamps to the packet; he must also indicate his name and address on
the outside of the packet.




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POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                 5.10



The form should be completed by the sender, who should indicate clearly in the space
provided the address to which the form should be returned (overseas address are
acceptable). The form must then be handed to the counter staff together with the item to
which it refers; the weight of the form will be taken into account when the postage for the
item is assessed.

If the advice of delivery card has not been received back from abroad after a reasonable
time a duplicate may be sent free of charge. The certificate of posting must be produced
when a request is made for a duplicate advice of delivery.

The advice of delivery service is not available for insured parcels sent to Canada and
Namibia.


E N Q U I R I E S A B O U T L O S S O R N O N - D E L I V E RY

An enquiry about the loss or non-delivery of an insured letter or parcel should be made at
the office of posting. Each enquiry must be accompanied by an exact copy, if possible in the
original hand-writing or typescript, of the name and address on the envelope or packet.
Enquiries about loss of or damage to a local or outward postal packet must be made within
five months from the date of posting. However, the enquiry period for inward postal packet is
six months. As a general rule, if the enquiry is to be pursued abroad it will be sent by air, and
the reply will be returned by air.


C O M P E N S AT I O N

While appropriate compensation is paid under normal circumstances, the question of
whether to pay compensation, and if so, how much (subject to the appropriate maximum
indicated) is at the absolute discretion of Hongkong Post, there being no legal liability on
Hongkong Post. See COMPENSATION in this Section.


CUSTOMS REQUIREMENTS

See the respective mail categories and headings relating to customs requirements in
Section 9.


C O M P U L S O RY I N S U R AN C E

A parcel liable to insurance under the regulations (e.g. containing articles which are
acceptable only in insured parcels where the service is available) is normally despatched
abroad as an insured parcel; however, compensation is not payable in respect of it.

If a parcel containing any article which is proper to be sent in insured parcels is received
uninsured from a place to which the insured service extends, it is compulsorily charged with
the letter post registration fee which is collected on delivery.




September 2008                                                             Section 5 •   page 27
POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES                 5.11



5.11 POSTE RESTANTE
AD DRESS ING

Postal packets to be called for may be addressed to any post office. The address of these
items must show the name of the addressee, the town, the country of destination and, if
possible, the post office at which the item is to be collected with the indication Poste restante
in bold letters on the address side. The use of initials, figures, forenames only, fictitious
names or code marks of any kind is not permitted.


AVA I L AB I L I T Y AN D C O N D I T I O N S

The Poste Restante is provided only for the convenience of travellers. It may not be used by
people who reside in Hong Kong. At the expiry of two weeks (two months for a postal
packet from a place abroad) postal packets addressed Poste Restante are treated as
undeliverable. Redirection requests from Poste Restante addressees for items to be
redirected to an overseas address may be accepted. Aerogrammes, airmail letters and
airmail postcards are redirected by airmail free of charge, but surface letter post items and
second class airmail items are redirected by surface mail, also free of charge. Postal
packets may not be redirected from a private address in Hong Kong to a Poste Restante in
Hong Kong, or vice versa.

Postal packets addressed to initials, figures, code marks, or to fictitious names, or to a
Christian or forename without a surname, are not accepted for Poste Restante, but are at
once sent to the Returned Letter Office of the Post Office for disposal.


D E L I V E RY

To ensure delivery of Poste Restante letters to the proper person, callers must furnish
evidence of identity. See Delivery to Callers under DELIVERY in Section 4 for acceptable
means of identification.


PAR C E L S

In the service to Belgium, France and Spain, where parcels are delivered by the railway
companies and not by the Post Office, parcels intended to be called for should be addressed
to a railway station En Gare and not to Poste Restante.


FEE

In some foreign countries, the addressee is charged a special fee on postal packets
addressed Poste Restante.

Hongkong Post reserves the right to suspend delivery of correspondence to callers at post
offices when postal deliveries are suspended generally.




September 2008                                                             Section 5 •   page 28
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.12



5.12 PRIVATE (LOCKED) BAGS
A private bag may be used for the posting and receipt of correspondence. The bag, which
must be conveyed by the user or his agent, is locked at the Post Office before it is handed
over. The bag and key must be supplied by the user and the bag must be so constructed
that when locked its contents are secure against tampering.


R E N TA L C H A R G E S

The annual charge is $270. The initial minimum period of rental is twelve months with
effect from the first day of the month in which the service is provided, and this is renewable
at the discretion of the Postmaster General for further periods of twelve months upon
payment of annual rental. No refund will be made in respect of services surrendered before
date of expiry. The annual charge is subject to change from time to time.


R E N E WA L O F R E N TA L

Renewal Notices are sent to renters at their Post Office Private Box Address and if the
renewal fee is not received by the end date of the current period of rental, the box will be
closed and the post office private (locked) bag service ceased. Upon closing of the box, any
mails left uncollected in the box will be returned to their respective senders, if possible.


PROVISION OF BAGS

The user must provide two bags, each with a lock and two keys; the bags must be of a type
approved by the Postmaster General. Delivery bag holders must have a P.O. Box number
to which their correspondence is addressed.


C O L L E C T I O N A N D D E L I V E RY

The service may be used either for collecting mail from, or for posting it at, a nominated post
office. It may be used for both purposes; if it is, a double rental charge is made.


REGISTERED CORRESPONDENCE

Registered articles for posting may be sent in the bag to the post office and the relative
posting receipts will be duly returned; registered articles and parcels for delivery will be
advised to the bag user by means of the delivery receipts which will be sent for signature.
When these are signed the articles will be enclosed in the returned bag.




April 2009                                                               Section 5 • page 29
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES               5.12



GENERAL

The foregoing conditions are subject to amendment or revision by written notification, as the
Postmaster General may from time to time considers appropriate. Any amended or revised
conditions shall apply to all renters or users of the boxes or (locked) bags. Renters or users
will acknowledge and agree that they shall accept and be bound by such amended or
revised conditions or shall unconditionally discontinue the rental and/or using its related
service in case of non-acceptance of any of such amended or revised conditions.


W R O N G LY A D D R E S S E D O R W R O N G LY D E L I V E R E D I T E M S

Any mail item found in box or in a bag, which has been wrongly delivered for whatever
reason, should be handed in at the post office counter or alternatively, in the case of
unregistered items, placed in a posting box, with the reason for its return written on the
address side of the cover e.g.

               ‘NOT FOR BOX ………………. ‘PERSON UNKNOWN AT BOX’ ETC.



T E R M I N AT I O N O F R E N TA L

In the event of any non-compliance with the Conditions of Rental by a box renter, the
Postmaster General may either immediately terminate the rental or refuse renewal of the
rental with the box renter. In the case of immediate termination, the Postmaster General
shall not refund the rental charges or any part thereof for the unexpired rental period.




April 2009                                                              Section 5 • page 30
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES               5.13



5.13 PRIVATE POST OFFICE BOXES
AVA I L A B I L I T Y

A Private Box is used for the reception of postal packets to be collected by the renter or his
agent as an alternative to delivery by postman at the place of address. Private post office
boxes may be rented to Hong Kong residents of the age of 18 or over, or locally registered
businesses or organisations at the following post offices and are available for the collection
of correspondence during the hours of access as indicated.

POST OFFICE                                    NORMAL HOURS OF ACCESS

Main Offices

    General Post Office                        Mon to Sat 7 am – 8 pm
                                               Sun and Public Holidays 8 am – 7 pm
                                               (except Lunar New Year’s Day)
    Kowloon Central Post Office                Mon to Sun 8 am – 8 pm
    Tsim Sha Tsui Post Office                  Mon to Sat 8 am – 8 pm
                                               Sun 8 am – 7 pm

Other Offices

    Aberdeen                                   Mon to Fri 7 am – 8 pm
                                               Sat 7 am – 6 pm
                                               Sun 2 pm – 6 pm

    Wan Chai                                   Mon to Fri 7 am – 8 pm
                                               Sat 7 am – 6:30 pm
                                               Sun 2 pm – 6 pm

    Kowloon East                               Mon to Fri 8 am – 8 pm
                                               Sat 8 am – 7 pm
                                               Sun Closed

    Ma On Shan                                 Mon to Sat 7 am – 7 pm
                                               Sun 2 pm – 6 pm

    Sha Tin Central                            Mon to Sat 7:30 am – 7 pm
                                               Sun 2 pm – 6 pm

    Tai Po                                     Mon to Sat 8 am – 6:30 pm
                                               Sun 2 pm – 6 pm

    Tsuen Wan                                  Mon to Sat 7 am – 7 pm
                                               Sun 2 pm – 6 pm

    Tuen Mun Central                           Mon to Sat 7 am – 7 pm
                                               Sun 2 pm – 6 pm

    Yuen Long Delivery Office                  Mon to Sat 7:30 am – 7 pm
                                               Sun 2 pm – 6 pm




June 2011                                                               Section 5 • page 31
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES               5.13



     Cheung Chau             Mui Wo
     Cheung Sha Wan          Peng Chau
     Fanling                 Sai Kung
     Fo Tan                  Sai Ying Pun
     Gillies Avenue          San Po Kong
     Gloucester Road         San Tin
     Hennessy Road           Sha Tau Kok                      Boxes are accessible during
     Hing Fat Street         Sham Shui Po                     the normal office opening
     Hung Hom Bay            Shau Kei Wan                     hours.   The normal office
                                                              hours of access are subject
     Kam Tin                 Shek Wu Hui                      to change from time to time.
     King’s Road             Sheung Wan                       See under LIST OF POST
     Kowloon City            Tai O                            OFFICES in Section 1.

     Kwun Tong               To Kwa Wan
     Lamma                   Tsat Tsz Mui
     Mongkok                 Tseung Kwan O
     Morrison Hill           Tung Chung
                             Yuen Long




Further enquiries in relation to P.O. Box facilities at a particular office can be made to the
office concerned.


CHANGE OF LOCK

Application for a changed of lock should be made to the Postmaster General in writing.


C H A N G E O F P R I VAT E / B U S I N E S S A D D R E S S O R N A M E S O F
BOX RENTERS

Box renters must send written request to the Postmaster General for any change of
addresses (private or business) or names of box renters or authorized sharers registered
with Hongkong Post. The change will be effective upon the issue of acknowledgement letter
by Hongkong Post to the box renter confirming the change. Before the change is effective,
Hongkong Post will continue to use the existing register of addresses and names. Box
renters agree and acknowledge that the Postmaster General shall not be responsible for any
loss or damage arising from such use of the existing register of addresses and names for
providing services related to the box..


CONDITIONS OF RENT

A Private Box may not be rented in a fictitious name or for an improper purpose. The
Postmaster General may refuse to let or re-let a box to any person without assigning any
reason for such refusal.


April 2009                                                              Section 5 • page 32
POST OFFICE GUIDE                                      SUPPLEMENTARY SERVICES              5.13



DAMAGE TO BOX, ETC.

The renter of a box must defray all expenses for damage to such box, or to the lock or
damage to, or loss of the keys thereof, if caused by him or due to his negligence.


D E L I V E RY O F P O S TA L I T E M S

Proof of identity is required when collecting registered (including recorded delivery), insured,
Speedpost and Local CourierPost items and parcels in addition to the mail delivery
notification card withdrawn from the post office private box. Such proof is usually a Hong
Kong Identity Card but any one of the following proof of identity is also acceptable:

       A valid travel document;
       Other identification documents issued by the Government of the Hong Kong Special
       Administrative Region which bear a photograph of the renter.

If a box renter sends an agent, he/she must produce his/her original identification document,
the mail delivery notification card and either the original or a photostat copy of the
identification document of the addressee. An employee or agent collecting on behalf of a firm
or organization must produce any one of the following proof of identity in addition to his/her
own identification document:

       Valid Business Registration Certificate, original or photostat;
       Letter of authority issued by the firm or organization on proper letter-head;
       The Company Chop.

For items sent under the registered, recorded delivery, insured and parcel service, the agent
is required to sign on the reverse side of the delivery receipt/card concerned declaring that
he/she is authorised to take delivery of the item on behalf of the addressee.


FREQUENCY OF CLEARANCE

Box renters must clear their boxes regularly. In the event of inability to do so for any reason,
they must appoint an agent to clear the box, provide him/her with a written authorization for a
stated period and, in writing, notify the Postmaster General of such authorization and the
period so covered. When a private box is filled with uncollected mail items obstructing further
delivery of mail into the box, the uncollected mail items will be removed from the box and a
notice and one subsequent reminder will be sent to the registered address of the box renter
requesting collection of the mail items at the counter of the post office at which the box is
located by a date specified in the notice and reminder. If the mail items remain uncollected
for over one month after the date so specified, they will be returned to their respective
senders (if known) or otherwise destroyed by the Postmaster General. Box renter agrees
and acknowledges that the Postmaster General shall not be responsible for any loss or
damage arising from any return or destruction of any mail item under this Condition.

C O L L E C T I O N O F S P E C I A L M A I L I T E M S AT C O U N T E R

Box renters will be informed, by means of a notification card, to collect special mail items at
counter. These mail items include registered, recorded delivery, insured, Local CourierPost,
Speedpost, parcel, large packets, and any unregistered mail item that is too large for delivery
into the private box. If collection is not made within the prescribed period stated on the
collection card, the mail items will be returned to their respective senders, if possible.



April 2009                                                                 Section 5 • page 33
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.13



U S E O F P O S T O F F I C E P R I VAT E B O X

Post Office Private Box shall be used for the sole purpose of receipt of mail. It shall not be
used for storage of any item other than mail. If a box renter fails to observe this Condition,
the Postmaster General may immediately terminate the rental of the box or refuse to renew
the rental. In the case of immediate termination, the Postmaster General shall not refund the
rental charges or any part thereof for the unexpired rental period. If any item other than mail
is found in a private box, a notice and two reminders will be sent to the registered address of
the box renter requesting clearance of such item by a date specified in the notice and
reminders. Any item other than mail remaining in the private box after the date so specified
will be disposed of by the Postmaster General at his absolute discretion. Depending on the
circumstances of the case, the Postmaster General may refer it to the Police or other proper
authorities for follow-up action. Box renters agree and acknowledge that the Postmaster
General shall not be responsible for any loss or damage arising from the action(s) the
Postmaster General and the Government or the termination or non-renewal of the rental in
accordance with this Condition.


HOURS OF ACCESS

These may be varied at any time by the Postmaster General.

KEYS AND LOCKS

One key is supplied free of charge and additional keys will be supplied on payment of $10
each. No keys other than those supplied by the Postmaster General may be used. All
keys remain the property of the Postmaster General and are returnable to him on termination
of period of rental. In cases where the renter desires a change of lock he/ she will be
required to pay the sum of $40, and to return all keys supplied, or pay the sum of $10 in lieu
of each key not returned. One key to the new lock will be supplied free of charge.     A new
lock will be fitted free of charge whenever a box is allocated to a new renter. Renters
should take care that private box keys are not accessible to unauthorized persons.

METHOD OF ADDRESSING

Correspondence to Post Office Private Box must show an addressee’s name which matches
the name of the box renter or his/her authorized sharer registered at Hongkong Post (the
“registered name”) and the address (including the box number and the name of the post
office at which the box is located). Correspondence not complying with the above
requirements may be delayed or treated as undeliverable and the Postmaster General shall
not be responsible for any loss or damage arising from such delay or non-delivery. Delivery
into a private box is in all respects equivalent to personal delivery to the addressee.

R E N TA L C H A R G E S

                                               ANNUAL RENTAL
                                       LARGE BOX      SMALL BOX

General Post Office                    $650                 $500
Tsim Sha Tsui Post Office              $650                 $500
Kowloon Central Post Office            -                    $320
Other Post Office                      $320                 $270




April 2009                                                               Section 5 • page 34
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES              5.13



Persons sharing a box are each required to pay 75% of the full rental of the box. The initial
minimum period of rental is twelve months with effect from the day the box is taken up and
this is renewable at the discretion of the Postmaster General for further periods of twelve
months upon payment of annual rental. No refund will be made in respect of boxes
surrendered before expiry of the period of rental. The above rental charges are subject to
change from time to time.


R E N E WA L O F R E N TA L

Renewal Notices are sent to renters at their Post Office Private Box Address and if the
renewal fee is not received by the end date of the current period of rental, the box will be
closed and the post office private (locked) bag service, if any, ceased. Upon closing of the
box, any mails left uncollected in the box will be returned to their respective senders, if
possible.


SHARED BOXES

Applications for shared use of a box must be made in writing to the Postmaster General.
Each private person who is allowed to share a box registered in the name of a PERSON or
each firm who is allowed to share a box registered in the name of a FIRM will be required to
pay 75% of the full rental of the box.

“Free” shared use of a box is normally allowed in the following circumstances:

(a)     In the case of a FIRM: its proprietor and subsidiary companies with the same
       business registration number (relevant document such as business registration
       certificate copy verifying the relationship must be submitted);
(b)    In the case of a PERSON: his/her immediate family members (i.e. natural mother or
       father, wife or husband recognized by law, natural son or natural daughter) (relevant
       document such as birth or marriage certificate copy verifying the relationship must be
       submitted).

Application for “free” shared use of a box must be made in writing to the Postmaster
General.

The right of shared use shall be subject to the original rental agreement between the
Postmaster General and the renter and shall cease when the said agreement expired or is
terminated for whatever reasons. All share users shall observe the conditions under the
Conditions of Rental.

TRANSFER OF BOX RIGHTS, ETC.

Transfer from one person to another is subject to the approval of the Postmaster General
and will only be considered in the case of bona fide change of business or title or other
sufficient reason.




April 2009                                                              Section 5 • page 35
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.13



W R O N G LY A D D R E S S E D O R W R O N G LY D E L I V E R E D I T E M S

Any item of mail found in a box or bag and which has been wrongly delivered for whatever
reason, should be returned immediately to the Post Office with the reason for its return
written on the address side of the cover, e.g. ‘not for Box …….’, ‘Addressee unknown at
Box …’. Registered items should be returned to the post office counter.

T E R M I N AT I O N O F R E N TA L

In the event of any non-compliance with the Conditions of Rental by a box renter, the
Postmaster General may either immediately terminate the rental or refuse renewal of the
rental with the box renter. In the case of immediate termination, the Postmaster General
shall not refund the rental charges or any part thereof for the unexpired rental period.


P R O V I S I O N O F P O S T O F F I C E P R I VAT E B O X S E R V I C E

The provision of Post Office Private Box service at individual post offices is subject to review
by the Postmaster General from time to time. In case the service at a post office is
discontinued by the Postmaster General for any reason, for instance, alteration, relocation or
closure of the post office, the Postmaster General may terminate the rental of the boxes at
the post office by advance written notice. In that event the Postmaster General shall refund
to the box renter the rental charges on a pro rata basis for the unexpired rental period.


GENERAL

The foregoing conditions are subject to amendment or revision by written notification, as the
Postmaster General may from time to time considers appropriate. Any amended or revised
conditions shall apply to all renters or users of the boxes or (locked) bags. Renters or users
acknowledge and agree that they shall accept and be bound by such amended or revised
conditions or shall unconditionally discontinue the rental and/or using its related service in
case of non-acceptance of any of such amended or revised conditions.




April 2009                                                                Section 5 • page 36
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.14



5.14 RECORDED DELIVERY
DEFINITION

Recorded Delivery is a system whereby on payment of a fee in addition to the postage, a
certificate of posting is given to the sender at the time of posting and a receipt is signed by
the addressee when delivery is made. It differs from the registration service in that the
tracking of Recorded Delivery items at each processing stage is not provided as in the case
of registered items. This service will satisfy the demand of those senders who need a more
economical way to send important documents or other mail of little or no monetary value but
still require proof of posting and proof of delivery.


GENERAL

The Recorded Delivery service is only provided to a postal packet, other than a parcel, which
is sent by a local sender and is addressed to an addressee in Hong Kong.

The fee for Recorded Delivery is $11 and must be prepaid in addition to the postage.


I N S T R U C T I O N S F O R U S I N G R E C O R D E D D E L I V E RY S E R V I C E

A packet intended to be posted under Recorded Delivery service must be affixed with a
Recorded Delivery Pack (Pos 89A) or, for a batch of items, a Combined Recorded Delivery
Label and Delivery Receipt (Pos 89) together with a duly completed Certificate of Posting,
and handed to an officer of the Post Office. It must not be dropped into a posting box.
The Pos 89A and Pos 89 forms are available at the time of posting.

A local packet bearing the words RECORDED DELIVERY which has been posted without
passing through the normal procedure of acceptance will be treated as a Recorded Delivery
packet. Such packets will be surcharged on delivery if the Recorded Delivery fee have not
been fully prepaid.

Small packets, packets of printed paper (only applicable to overseas mail) and literature for
the blind intended for posting under the Recorded Delivery service must be made up in the
manner prescribed for unregistered packets of these categories.

A postal packet addressed in pencil cannot be posted under the Recorded Delivery service.

Addressing

Any postal packet intended for Recorded Delivery should be addressed to a person or firm
by name; exceptionally a packet addressed to The Occupier or equivalent phrase is
admissible. The address should be written on the cover or on a label securely affixed to the
cover by gum or other adhesive substance. The address must be clearly written as shown
under METHOD OF ADDRESSING in Section 6. An item posted under the Recorded
Delivery service may not bear an address composed of initials, neither may it bear any
erasure or correction in the address at the time of posting.




August 2006                                                              Section 5 • page 37
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.14



Payment of fee

The Recorded Delivery fee must be paid by postage stamps or franking machine
impressions affixed on the cover. For bulk postings where the number is not less than 100
packets, the postage and the fee may be prepaid in money at the designated post offices.
See POSTAGE : PREPAYMENT IN MONEY in Section 3 for other conditions.

Posting

The sender must :-

1.   affix a Recorded Delivery Pack (Pos 89A) or, in case of posting a batch of items, a
     Combined Label and Delivery Receipt (Pos 89) to each Recorded Delivery item, clear
     of the address and in such a way that it does not project beyond the edges of the
     envelope, and either form should be attached only by the gummed serial number slip;

2.   in case of posting a batch of items, also prepare a Certificate of Posting for Recorded
     Delivery Packets (Pos 65 or 65A) listing the relative Recorded Delivery numbers and
     details of the addressees; and

3.   hand in the item(s) together with the relevant forms at a post office counter.

Special marking

The sender should mark the packet in the bottom left-hand corner with the words Recorded
Delivery.


M O N E Y A N D A R T I C L E S O F VA L U E

Recorded Delivery item must not contain coins, banknotes, currency notes, securities of any
kind payable to bearer, travellers cheques, platinum, gold or silver (manufactured or not),
precious stones, jewels or other valuable articles. Such articles may be posted in
registered letters in the local post.


A D V I C E O F D E L I V E RY

The sender of a Recorded Delivery item may obtain advice of its delivery. A form (AR card)
for this purpose will be provided on request. The fee is $11 which must be prepaid at the
time of posting. The sender must also indicate his name and address on the outside of the
packet. The form should be completed by the sender, who should indicate clearly in the
space provided the address to which the form should be returned (overseas addresses are
not acceptable). The form must then be handed to the counter staff together with the item
to which it refers; the weight of the form will be taken into account when the postage for the
item is assessed.




August 2006                                                               Section 5 • page 38
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.14



E N Q U I R I E S A B O U T L O S S O R N O N - D E L I V E RY

A postal enquiry form (Pos 28B) which is obtainable at any post office should be completed
by the enquirer. Enquiries about loss of a Recorded Delivery item must be made within five
months from the date of posting.


LIABILITY FOR LOSS OR DAMAGE

Recorded Delivery items are simply transmitted in the same manner as unregistered items.
Hongkong Post shall not incur any liability by reason of the loss, non-delivery, misdelivery or
delay to Recorded Delivery items. However, if the delivery of a Recorded Delivery item
cannot be established, Hongkong Post may consider refund of postage, Recorded Delivery
fee and Advice of Delivery fee if applicable.




September 2008                                                           Section 5 • page 39
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES               5.15



5.15 REDIRECTION
Any kind of postal packet, other than a business reply packet, may be redirected to the same
addressee at another address, either by an officer of Hongkong Post, or at the original
address after delivery. Business reply packets may only be redirected by an officer of
Hongkong Post.


REDIRECTION BY THE PUBLIC

Letters, postcards, and printed papers are retransmitted by post without additional charge,
provided that the packet is re-posted not later than the day after delivery, Sundays and
public holidays not being counted, and that it has not, previous to redirection, been opened
or tampered with. If an adhesive label is used for the purpose of indicating the new address,
the name of the original addressee must not be obscured, otherwise the packet will be liable
to surcharge as unpaid.

Redirected packets re-posted later than the day after delivery will be liable to charge at the
prepaid rate. Any packet which appears to have been opened or tampered with will be
chargeable as freshly posted and unpaid.

This does not exempt from additional postage when a postal packet which, though fully
prepaid for the first transmission, is redirected to a country to which the postage is higher
than that originally prepaid. Thus a letter or packet prepaid at the local rate, sent from one
place to another in Hong Kong, and afterwards redirected by surface mail to a place abroad,
should have additional stamps affixed to it, representing the difference between the local and
the foreign rate of postage, otherwise the difference plus an additional fee equivalent to $4
will be charged on delivery. Letter post items posted overseas by surface are redirected
overseas by the same means free of charge. Likewise, aerogrammes, airmail letters and
airmail postcards posted overseas are redirected overseas by airmail free of charge.
However, second class airmail items can be redirected overseas either by air when fresh
postage has been prepaid or by surface free of charge.

In the case of a letter or packet fully prepaid for the local service of a country abroad and
redirected to Hong Kong, additional postage is chargeable if the postage to Hong Kong is
higher than that originally prepaid.

A letter originally posted unpaid, or a packet of any kind posted insufficiently paid, and
subsequently redirected, though not chargeable for redirection, is subject to surcharge on
delivery.

Whenever it may be though necessary, a receipt may be required from the addressee of a
redirected letter or packet at the second address.

Packets upon which fresh postage is payable

A packet which appears to have been opened or tampered with will be chargeable as freshly
posted and unpaid.

A packet returned to the sender so that he may rectify or complete the address is not, when
re-posted, treated as redirected, but is liable to fresh postage.

Sender’s restriction upon redirection

Redirection cannot be undertaken if the item bears “or occupant” in addition to the
addressee’s address.


May 2010                                                                Section 5 • page 40
POST OFFICE GUIDE                                     SUPPLEMENTARY SERVICES               5.15



Registered or insured articles

Registered or insured articles on being redirected may not be dropped into a letter-box, but
must be taken to a post office to be dealt with. No additional registration or insurance fee
will be charged if the packet is presented for re-registration or re-insurance not later than the
day after delivery.

As regards postage, the rules given in the preceding paragraphs apply.

If a local registered packet is redirected to an address abroad, it becomes liable to the
regulations and limitations in force in the international service.

An insured letter cannot be redirected to a place abroad unless there is an insured letter
service, as the case may be, to the country concerned, with a sufficiently high limit of value.

If any registered packet when redirected is dropped into a posting box instead of being given
back to the Post Office to be dealt with as registered, it is treated in all respects as a letter
intended for registration but irregularly posted.


REDIRECTION BY HONGKONG POST

Hongkong Post can undertake to redirect letters and packets on payment of the following
fee :

                                    FOR THE FIRST                FOR EACH SUCCEEDING
                                    THREE MONTHS                 12 MONTHS THEREAFTER

Business                            $300                         $750
Private                             $100                         $250

The prescribed fee should be charged for each redirection request. No extra charge will be
levied for inclusion of the personal name(s) of the owner(s) or subsidiary companies (bearing
the same business registration number, identifiable from the same set of numbers in the first
8 digits) under business redirection. In case of application for redirecting mail items
addressed to the personal name(s) of other employee(s) of a company which has already
applied for the business redirection, a separate redirection fee under the private rate should
be charged for each individual employee. Customers can renew the service for a
subsequent 12-month period, upon the expiry of the first 3 months’ service if they so desire.
The service period is limited to a maximum of 27 months. In the case of P.O. Boxes, the
maximum period is limited to 15 months. Once the service is effected, no refund nor partial
refund will be made for the charges paid. An advice of service completion would be sent to
the addressees before the expiry of the maximum service period. All notifications will be
sent through email if an email address is provided by the principal applicant on the
application form.

A business addressee is regarded as an applicant for redirection of mail from an address or
from a private box or bag service associated with an address at which business is carried on
for a profit.

After 15 months, the record of removal necessary for the operation of the service will be
maintained only so long as the prescribed fee for the succeeding 12 months thereafter is
paid for each name recorded. One fee only is charge in respect of the various members of
one family removing to one address and bearing the same surname.




Jan 2011                                                                   Section 5 • page 41
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES                5.15



Applications for redirection must be signed by the person(s)/responsible person(s) of the
company to whom any postal packet to be redirected is addressed. Every person aged 11
or above named in a single application should individually sign it and put down his/her
identity document number (e.g. Hong Kong Identity Card/ valid travel document) and full
name in both English and Chinese as appeared in the identity document (where applicable)
in the space provided. For private mail redirection application, the principal applicant must
also      submit    an    original     documentary      proof   of    old    address     (e.g.
electricity/telephone/water/gas bill of the current/previous month, banking statement of the
current/previous month, Demand for Rates of the current/previous quarter. Bills and
statements printed from the Internet are not acceptable).

If the application is submitted at post office, the applicant/agent should produce the original
documentary proof of old address of the principal applicant and his/her original identity
document and the copy(ies) of the identity document(s) of each applicant for verification
against the personal data and address information as shown on the application form. For a
private mail redirection application submitted by post, a copy of the relative identity
document of each applicant and the latest original documentary proof of old address of the
principal applicant should be attached to it. After processing, the copy(ies) of identity
document(s) and the original proof of old address will be returned to the principal applicant.
For children under the age of 11, it is only necessary to put down their names and state
under the identity document no. column ‘CHILD’.

In case of application made by a company, the applicant should include a valid Business
Registration Certificate number and an impression of the company chop in the space
provided, and attach a copy of the Business Registration Certificate. Business redirection
service can include mail addressed to the subsidiary company(ies) under the same business
registration number and personal name(s) of the owner(s) of the company. (In this context,
“owner” can be defined as director, proprietor, partner or authorised responsible person of
the company). The applicant(s) should write ‘owner’ by the side of the personal name(s) on
the application form. Other employees of a company which has applied for mail redirection
service may also request for redirection of mail items addressed to their personal names
provided that a separate application form together with the identity document are submitted
by each employee; in addition there should be a letter from the company certifying that the
applicant is its staff working at the address and that the company does not have objection to
the redirection application for redirecting the applicant’s letters to the company’s new
address.

If the redirection application is submitted via Internet, the applicant is required to submit at
post office counters or by post the relative identity document(s) of each applicant and an
original documentary proof of the old address of the principal applicant (for private mail
redirection) or copy of the valid Business Registration Certification signed by the responsible
person(s) and with an impression of the company chop (for business redirection) as
mentioned above for verification against the information given in the electronic application
form.

The printed application form which can be obtained from any post office should be used as
far as possible. The form with payment of the prescribed fee should preferably be handed
in at any post office or posted to the Redirection Section, Wanchai Delivery Office, G/F Wu
Chung House, 213 Queen’s Road East, Wanchai, Hong Kong, not less than five working
days before the redirection is due to commence. Once the service is effected, no refund
nor partial refund will be made for the charges paid.




May 2010                                                                  Section 5 • page 42
POST OFFICE GUIDE                                  SUPPLEMENTARY SERVICES              5.15



Hongkong Post does not undertake to redirect postal packets under the following
circumstances :-

(a) The postal packets can be redirected at the place of address. For example, Hongkong
    Post does not redirect postal packets addressed to a person who has temporarily left
    his address unless his premises is left uninhabited.

(b) The address of the postal packet is one where letters are delivered by the postman to a
    common agent or a common letter box, e.g. clubs, hotels, boarding houses, or
    lodgings.

(c)   Individual requests for redirection of personal correspondence from a company’s old
      address to a new address.

Letter post items posted overseas by surface are redirected overseas by the same means
free of charge. Likewise, aerogrammes, airmail letters and airmail postcards posted
overseas are redirected overseas by airmail free of charge. Hongkong Post cannot
undertake redirection of any other items overseas by air, including second class airmail
items posted overseas. Second class airmail items can however be redirected overseas by
surface free of charge by Hongkong Post. Local letter post items can be redirected
overseas by surface by Hongkong Post but a surcharge representing the difference between
the local and the foreign rate of postage, plus an additional fee equivalent to $4, will be
charged on delivery. However, a local parcel cannot in any circumstances by redirected by
Hongkong Post to a place abroad.

Correspondence addressed to a Post Office Box may be redirected only if the box has been
given up.
The redirection of Business Reply item will be undertaken for a maximum period of three
months.

For details on the Terms and Conditions of the mail redirection service, please refer to the
application form (Pos. 800).

Hongkong Post reserves the right to decline redirection in any case and to discontinue
redirection at any time.

REDIRECTION OF PARCELS

Where both the original address and the substituted address of a parcel are within Hong
Kong, redirection is free of charge. A parcel originating abroad and redirected from Hong
Kong to another country is charged the full postage to the new destination. A local parcel
cannot be redirected abroad unless fresh postage to the new destination has been paid and
the appropriate despatch papers supplied.

Customs charges upon redirected parcels

In most cases customs charges raised in a country abroad are cancelled on the redirection
of a parcel to another country; but there are certain exceptions. See NON-DELIVERY in
Section 4.

Insured parcels

When an insured parcel is redirected from one country to another, a further insurance fee
becomes payable for each transmission. If the fees are not prepaid they are collected from
the addressee on delivery.



May 2010                                                               Section 5 • page 43
POST OFFICE GUIDE                                      SUPPLEMENTARY SERVICES                5.16



5.16 REGISTRATION
DEFINITION

Registration is a system whereby on payment of a fee in addition to the postage, a certificate
of posting is given for an article at the time of posting, a record is kept while in course of post
and a receipt is taken before delivery. While Hongkong Post is not legally liable, it is
prepared under certain conditions to pay compensation for the loss or damage of the article,
see Registered Packets under COMPENSATION in this Section.


GENERAL

Any postal packet other than a parcel, may be registered. Although parcels cannot be
registered, they may be insured in many cases. Exceptionally, there is at present no
registration service to the British Indian Ocean Territory.

The registration fee of $13 per item is charged to all local and international destinations and
must be prepaid in addition to the postage.

The Certificate of Posting should be kept safety until confirmation of delivery.

Written proof of delivery is not provided for registered item.

INSTRUCTIONS FOR REGISTERING

A packet to be registered must be handed to an officer of the Post Office and a receipt
obtained for it; it must not be dropped into a letter-box.

A packet bearing the word REGISTERED, or other word, phrase, or mark to the like effect,
for example, any abbreviation of the word REGISTERED, the letter R, or a cross, and which
has been posted without being properly registered, will be treated as a registered packet.
No compensation will be payable in respect of any such registered packet. In the local
service, such packets will be surcharged on delivery if the registration fee and postage have
not been fully prepaid. Underpaid packets addressed to overseas destinations may be
returned to the sender.

Small packets, packets of printed papers, and literature for the blind intended for registration
must be made up in the manner prescribed for unregistered packets of these categories.

A postal packet addressed in pencil or bearing an address composed of initials cannot be
registered; but the address may be written in copying-ink pencil unless a window envelope is
used.

Addressing

Any postal packet intended for registration should be addressed to a person or firm by name;
but exceptionally a packet addressed to The Occupier or equivalent phrase is admissible.
The address should be written on the cover or on a label securely affixed to the cover by
gum or other adhesive substance. The address must be clearly written as shown under
METHOD OF ADDRESSING in Section 6. A registered item may not be addressed in
pencil or bear an address composed of initials, neither may it bear any erasure or correction
in the address at the time of posting.




September 2008                                                              Section 5 • page 44
POST OFFICE GUIDE                                    SUPPLEMENTARY SERVICES               5.16



For posting of local registered items, multi-part address pack (Pos 650) should be used. The
pack should be affixed onto the envelope and the name and address of the recipient should
be fully completed in the appropriate space. The packs are obtainable at all post offices. For
posting bulk volume of registered, customers can choose to use barcode label (Pos 653).
For posting of international registered items, registration barcode label should be used.

Latest time for registering

A postal packet can be registered at any time during the ordinary hours of business. When
intended for despatch by a particular mail it should, as a rule, be presented for registration
an hour before the latest time of posting for that mail at the post offices shown on the
Postage Rates and Services Leaflet.

Methods of fastening or sealing

A postal packet of any kind intended for registration must be made up in a reasonably strong
cover appropriate to its contents. Letters and packets must be fastened with wax, gum, or
other adhesive substance; it is not sufficient merely to tie them with string, but, if string is
used in addition to the fastening specified above, the string need not be sealed. Packets of
a suitable type are also accepted if securely tied with string which is sealed with wax or
which is secured at each end by means of a lead, steel or strong metal seal crushed with a
press. Whatever method of fastening or sealing is adopted, it is essential that it should not
be possible to remove any part of the contents of the letter without either breaking or tearing
the case, wrapper or cover of forcing two adhesive surfaces apart or breaking a seal.

The above rules concerning fastening and sealing do not apply to postcards or to small
packets, printed paper and newspaper packets, or packets consisting of articles for the use
of the blind, which must be open to inspection whether registered or not.

Packing

Any articles contained in a registered letter or packet must be adequately packed as a
precaution against damage in course of transmission. In particular, an article of a fragile
nature must be packed in a container of sufficient strength and must be surrounded in that
container with sufficient suitable soft material or wadding to protect the article against the
effects of concussion, pressure and knocks to which postal packets are ordinarily exposed in
transmission.     The packet must also bear the words Fragile With Care written
conspicuously on the face of the cover above the address. The presence of these words is
one of the conditions of compensation for damage to a fragile article sent by registered post.

Any officer to whom a packet of any kind is tendered for registration is instructed to refuse to
register it if the packing is, in his opinion, obviously inadequate; but the registration of a
packet will not in itself be regarded as evidence of satisfactory packing, and Hongkong Post
assumes no liability as a consequence of the registration of a packet afterwards found to
have been imperfectly packed.

Payment of fee

The registered fee of $13 must be paid by postage stamps, franking machine or permit
impressions affixed / impressed (applicable to certain bulk posting services only) to the
cover.

Posting lists

When several packets are sent by the same person for registration, it is desirable that they


September 2008                                                            Section 5 • page 45
POST OFFICE GUIDE                                      SUPPLEMENTARY SERVICES                5.16



should be accompanied by a list, in duplicate, of the addresses, one list to be retained at the
post office, and the other, when completed and signed, to be returned to the bearer.

Re-use of envelopes

An envelope which has previously passed through the post may be used again for
transmission by registered post only on the following conditions :-

1.   It must be over 255 mm by 125 mm or otherwise over 320 cm2 in area;

2.   It must not contain coin, banknotes, coupons, vouchers or tokens or other forms of
     readily negotiable money, or valuables such as jewellery or gold or silver articles;

3.   All old addresses on the envelope must be completely covered by a gummed label, and,
     if this is not of sufficient size to cover the postmarks and any registration label already
     on the envelope, strips of paper must be used to cover those also.

Special marking

The sender should mark the packet in the bottom left-hand corner with the word Registered.


C O M P U L S O RY R E G I S T R AT I O N

Any packet found open in the post or which cannot be delivered, and is found to contain an
uncrossed postal order in which the name of the payee has not been inserted, any cheque
or dividend warrant which is not crossed or made payable to order, any bearer security, any
bank or currency note, any postage stamps, any coupons, vouchers or tokens coin or
jewellery, of a value of $100 or over, will be subject to compulsory registration and surcharge
on delivery.

No compensation is paid in respect of any postal packet which has been compulsorily
registered.

The fee for compulsory registration is HK$26.


A R T I C L E S O F VA L U E

1.   The following articles must be registered, or insured :-
     Platinum, gold or silver (whether manufactured or not), precious stones, jewels, and
     other valuable articles.

     They may be sent only to countries accepting them, and in the manner prescribed.

2.   Where the total value exceed $2,500 such articles must be sent:-

     (i) by insured letter or parcel to countries to which there is an insured service; or

     (ii) by registered letter post to countries to which there is no insured service provided
          the country of destination admits them.




May 2007                                                                    Section 5 • page 46
POST OFFICE GUIDE                                   SUPPLEMENTARY SERVICES               5.16



See COMPENSATION in Section 5 for the regulations covering payment in the event of loss
or damage.

A D V I C E O F D E L I V E RY

The sender of a registered item may obtain advice of its delivery. A form (AR card) for this
purpose will be provided on request at the time of posting. The fee is $11 which the sender
must pay by affixing stamps to the packet; he must also indicate his name and address on
the outside of the packet.

In normal circumstances, the additional fee of $11 will serve the return on the AR card or the
written proof of delivery whichever is applicable.

The form should be completed by the sender, who should indicate clearly in the space
provided the address to which the form should be returned (overseas addresses are
acceptable). The form must then be handed to the counter staff together with the item to
which it refers; the weight of the form will be taken into account when the postage for the
item is assessed.

If the advice of delivery card has not been received back from abroad after a reasonable
time a duplicate may be sent free of charge. The certificate of posting must be produced
when a request is made for a duplicate advice of delivery.


E N Q U I R I E S A B O U T L O S S O R N O N - D E L I V E RY

Local registered items can be traced within 5 months after the day of posting. Overseas
registered items can be traced 2 weeks to a maximum of 5 months after the day of posting.
All enquiries and claims have to be supported by the Certificate of Posting and other relevant
documents.

On some occasions, overseas postal administrations may take two months to complete their
tracing enquiries for letters, packets and parcels and four months to finalize the
compensation, if any. HKP will endeavor to follow up with overseas postal administrations for
an early reply.

Enquiry can by made through the following channels: -

(i)     access to Hongkong Post website at www.hongkongpost.com, or
(ii)    call the enquiry hotline of the Track and Trace System at 2921 2560, or
(iii)   complete the enquiry form (Pos 28B) or the attachment to the leaflet Pos 815, which
        is obtainable at any post office.

If possible a facsimile of the envelope or the address of the packet should be furnished with
the enquiry.

HKP reserves the right to ask the sender to provide a written declaration of non-receipt of
mail item from the recipient in case of dispute or anomalous enquiries received.

PAY M E N T F O R L O S S

For conditions governing payment of compensation, see Registered Packets under
COMPENSATION in this Section.




December 2006                                                           Section 5 • page 47
POST OFFICE GUIDE                                SUPPLEMENTARY SERVICES             5.17



5.17 REPLY COUPONS
SCOPE OF SERVICE

International reply coupons are exchangeable at Post Office abroad for postage stamps and
thus enable the sender of a letter to a place abroad to prepay a reply.

These coupons may be purchased at any post office for HK$14, and are exchangeable in
any foreign country of the Universal Postal Union for one or more postage stamps
representing the minimum postage prepayable on an unregistered priority item or an
unregistered letter sent abroad by air. Coupons received from other countries may be
exchanged at any post office in Hong Kong for postage stamps, prepayment impressions or
postal stationery at a surrender value of HK$3.




August 2006                                                         Section 5 • page 48
POST OFFICE GUIDE                 PACKING, ADDRESSING AND PROHIBITIONS                      6.1



SECTION          PACKING,

      6          ADDRESSING AND
                 PROHIBITIONS
6.1    METHOD OF ADDRESSING

GENERAL

Delay to correspondence and mistakes in delivery are caused mainly by incorrect or
incompleted postal addresses. Hongkong Post cannot undertake to correct or complete a
wrong or insufficient address. The full address should therefore be typed or legibly written
in the lower part of the right-hand half of the front of the envelope, with a clear margin above
(not less than 40 mm deep) for the postage stamps and postmarks, leaving the left-hand
bottom corner blank. The names of the place and country of destination should be
indicated in capital letters, see also the following illustrations. It is recommended that the
sender’s name and address be written at the top left-hand corner of the front of the envelope
and be sufficiently separated from the addressee’s address to avoid any misunderstanding
or on the back of the envelope in order to facilitate return in the event of non-delivery. The
envelope or wrapping may bear only one sender’s address and one addressee’s address.


LOCAL POST

For Hong Kong, the address should always include :-
1. Name of addressee,
2. Flat and Floor numbers,
3. Name of building,
4. Number of building and name of street,
5. Name of village, town or district (in CAPITAL LETTERS),
6. Hong Kong, Kowloon or New Territories as appropriate (in CAPITAL LETTERS).



                                                                 Postage
                                                                  Stamp

                      Mr. CHAN Kwok-kwong
                      Flat 25, 12/F, Acacia Building
                      150 Kennedy Road
                      WAN CHAI
                      HONG KONG




September 2008                                                             Section 6 • page 1
POST OFFICE GUIDE               PACKING, ADDRESSING AND PROHIBITIONS                      6.1



LOCAL POST : P.O. BOX ADDRESS

For items addressed to P.O. Boxes in Hong Kong, the address should always include :-
1. Name of addressee,
2. P.O. Box number,
3. Name of the Post Office (in CAPITAL LETTERS) at which the box is located,
4. Hong Kong, Kowloon, or New Territories, as appropriate (in CAPITAL LETTERS).




                                                             Postage
                                                              Stamp

                    Mr. WONG Yat-ming
                    P.O. Box 42345
                    CAUSEWAY BAY POST OFFICE
                    HONG KONG




OVERSEAS POST

For Overseas, the address should always include :-
1. Name of addressee,
2. Flat and Floor numbers,
3. Name of building,
4. Number of house or building, name of street,
5. Name of village or town (in CAPITAL LETTERS),
6. The postal district number or postal code, if any,
7. Name of country, state or province (in CAPITAL LETTERS),
8. Name of country (in CAPITAL LETTERS).



                                                             Postage
                                                              Stamp

                    Mr. Hiram B. Green
                    Apartment 24
                    316 Capitol Boulevard
                    BOSTON MASS 02100
                    USA




December 1999                                                          Section 6   • page 2
POST OFFICE GUIDE                 PACKING, ADDRESSING AND PROHIBITIONS                       6.1



OVERSEAS POST : CHINESE ADDRESSEE

Delivery of correspondence for a Chinese addressee is facilitated if the name and address
are written in English as well as Chinese. The address in Chinese characters should be to
the left or above the English address and NOT below it, thus :-




                                                                Postage
                                                                 Stamp

                         Address zone*
                §õ ¤@    ¥x
                ·s ¤K ¥Ã ÆW
                ¥Í ¤» º~ ¥x       Mr. LI Shin-shen
                ¥ý ¤- ¸ô ¥_       1865 Yung Han Road
                ¥Í ¸¹    ¥«       TAIPEI
                ¦¬                TAIWAN



*    For definition of ‘Address Zone’, please refer to the diagram under Printing on Envelope
     mentioned latter in this Section.


OVERSEAS POST : USE OF LANGUAGE

It is equally important for the addressee’s address to be written in a language that can be
understood by both the local and overseas postal staff. Address should be written legibly in
Roman letters and Arabic numerals. Address may be written in the language of the country
of destination provided that the city and country names are in ENGLISH. Include the correct
postcode, if any.

Apart from local delivery, mail addressed solely in Chinese characters is acceptable for those
sent to Mainland China, Macau and Taiwan.




March 2007                                                                Section 6   • page 3
POST OFFICE GUIDE                                  PACKING, ADDRESSING AND PROHIBITIONS                                                6.1



PRINTING ON ENVELOPE

The diagram below outlines the address surface zones on an envelope. As indicated,
some zones are reserved for postal purposes. The zones in which information or
illustrations may be printed are designated. The area to the right of the address zone must
be left clear. The back of the envelope may also be used for printing.


     1.               Sender’s name and address.                                  Postage stamps, franking or
     2.               Service instructions.            40mm                       postage paid impressions to be
                                                     (minimum)                    applied in the tope right hand
                                                                                  corner of this area.
                                                                                        74mm (minimum)

                                                                                60mm (minimum)
     15mm (minimum)




                                                        15mm (minimum)




                                                                                                               15mm (minimum)
                                                                         ZONE           30mm preferred
                                        ADDRESS
                                                                                          (20mm min.)




                                                   15mm (minimum)


                      Area in which advertising or any other message may appear, which must not
                      contain anything which could be mistaken for an address.

                      Area for name and address of addressee (to be kept free of advertising).


                      Address/window panel shall occupy an area not less than 60 mm long and 20 mm
                      high, located anywhere within the address zone.



POSITION OF ADDRESS ON ENVELOPES AND WRAPPERS

With the introduction of letter mechanization, it is necessary to specify the requirements on
the position of address on envelopes and wrappers, including computer generated mail
items, which will greatly facilitate the quick and efficient sorting of letters. The address
should be kept as compact as possible and located within the address zone in the central
portion of the envelope face, window or label. In the case of hand-written mail the address
should preferably be neatly printed.

General Requirements

1.      A space of not less than 40 mm must be left between the top edge and the first line of
        the address so as to leave sufficient space for postage stamps or franking machine
        imprints as well as postmarking. For envelopes, the address must be located within
        the address zone, and be at least 15 mm clear of the bottom and the sides of the
        envelope.




December 1999                                                                                            Section 6              • page 4
POST OFFICE GUIDE                PACKING, ADDRESSING AND PROHIBITIONS                     6.1




                                    40 mm




 15mm                                                                   15mm
                            ADDRESS ZONE




                                    15 mm



2.   Ideally all lines of the address should have a uniform left margin and each address line
     should contain no more than 32 characters including all spaces between words.
     Excessively staggered address block where successive lines are indented should be
     avoided. Punctuation is not required unless two components of the address share the
     same line, in which case they should be separated by a comma. Underlining should
     not be used.




                          Mr. David SO
                          Rm. 2202 Tai Shing House
                          500 Nathan Road
                          KOWLOON




3.   The address lines should be kept parallel to the bottom edge of the envelope. A skew
     of the address block by more than 5º from the horizontal will create problems for
     reading by the letter mechanization equipment.




                A B C Co. Ltd.
                13 Sheung Yuet Road
                1/F, Shui Hing Centre
                KOWLOON BAY
                KOWLOON
                                                                                     5º




December 1999                                                          Section 6   • page 5
POST OFFICE GUIDE                  PACKING, ADDRESSING AND PROHIBITIONS                     6.1



4.    Reference numbers and extraneous information such as ‘For the attention of’ etc. may
      be placed within the address zone, but should not be placed below or within the last
      four lines of the address.


                                 ADDRESS ZONE*

                             Asia Trading Company
                             Attention: Mr. B.B. Cheung
                             Rm. 417 Man Yee Building
                             66-68 Des Voeux Road
                             CENTRAL
                             HONG KONG


*     For definition of ‘Address Zone’, please refer to the diagram under Printing on
      Envelopes mentioned later in this Section.

5.    If a stick-on address label is used, it should not be less than 80 mm long and 25 mm
      high (the preferred height is 30 mm) and should be affixed within the address zone and
      parallel with the bottom edge of the envelope. There should be a clear margin of at
      least 15 mm between the left, right and bottom edges of the label and the edges of the
      envelope.


                                       40mm


                               ADDRESS ZONE

    15mm                                                                  15mm
                                ADDRESS LABEL               30mm


                                       80mm

                                       15mm


6.    Clarity of Address Information

      (a) Dark, clear print on a light background, preferably black on white, or black on light
          manilla is desirable.

      (b) Well inked typewriter ribbons and printers with clean, unworn fonts, metal and
          plastic address plates etc. provide the most acceptable results.

      (c)    Light blue, green, yellow, red or purple inks generally offer poor contrast for
             automatic address reading and should be avoided. Black ink is preferred.




April 2000                                                               Section 6   • page 6
POST OFFICE GUIDE                PACKING, ADDRESSING AND PROHIBITIONS                     6.1



     (d) Acceptable background colours for the address block are a restricted range of
         single white and light pastel colour or half tones. Envelopes with background
         printing such as watermark and security printing should be avoided, but where this
         is not possible, the printing should be very faint having a Print Contrast Signal of
         less than 10%. The minimum opacity of the envelope material should be 75%.

     (e) The minimum average Print Contrast Signal for the address printing should be
         30%

7.   General, commonly used typewriters, computer line and matrix printers, Daisy Wheel
     and ‘Foundry’ fonts are acceptable. Italic and script style fonts should be avoided as
     should characters small than 2.8 mm or greater than 5 mm in height and less than 2
     mm or greater than 3.5 mm in width. Characters should be printed at a constant pitch
     and adjacent characters should not touch, the preferred pitch is 10 characters/inch
     (25.4 mm). Adjacent lines in an address should not touch; the line spacing should be
     between 2 mm to 1 line.

Overseas Mail

1.   No punctuation should be used for the bottom line, including full stops after country,
     geographical or other abbreviation, e.g. AUSTRALIA etc. A clear space should be left
     between the country abbreviation and the postcode and in general the country
     designation should be in capital letters.




                          H Gregory And Co
                          84 Wishbone Terrace
                          FREMANTLE WA 6160
                          AUSTRALIA




2.   Any postcode or zipcode should appear on the same line as the State/City and above
     the country.




                          Mr. P.R. McDonald
                          29 Ribchester Walk
                          HULME
                          MANCHESTER M15 5HH




December 1999                                                          Section 6   • page 7
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                      6.1



PARCELS

The directions about addressing letters apply equally to parcels but in the interest of all
concerned the following additional points should be observed:

1.   Write or type the address plainly, preferably in bold block letters, on the cover of the
     parcel itself and not merely on a label, which may become detached.

     Addresses in pencil are not allowed, nevertheless parcels of which the address is
     written in copying ink pencil on a previously damped surface are accepted.

2.   If a stick-on label is used see that it is securely affixed.

3.   Any printed advertising matter or other non-address particulars on the label should be
     confined to the left-hand half as shown by the following illustrations :-

     Stick-on label:

      This space may be used                      TO:-
      for any necessary printing.                 Mr. CHAN Kwok-kwong
      If the name and address                     Flat 25, 12/F,
      of the sender is shown                      Acacia Building
      it should preferably appear                 150 Kennedy Road
      at right angles to the                      WAN CHAI
      address of the addressee.                   HONG KONG



     Tie-on label
                            Mr. CHAN Kwok-kwong




                                                      TO:-
                            150 Kennedy Road




                                                      Mr. LI Shin-shen
                            Acacia Building




                                                      1865 Yung Han Road
                            HONG KONG
                            Flat 25, 12/F




                                                      TAIPEI
                            WAN CHAI




                                                      TAIWAN
                            FROM:-




4.   In case the wrapping becomes damaged, or the parcel cannot be delivered, the
     sender’s address should appear both inside the parcel and on the cover. On the cover
     it should be kept distinct from the address to which the parcel is sent and should
     preferably be to the left of and at right angles to the name and address of the
     addressee.




December 1999                                                              Section 6   • page 8
POST OFFICE GUIDE                    PACKING, ADDRESSING AND PROHIBITIONS                      6.2



6.2 PACKING AND MAKE-UP :
    LETTER POST AND PARCEL POST
G E N E R AL I N F O R M AT I O N

All articles for abroad should be securely packed. The packing used should be determined
by the weight and nature of the contents, the length of the journey, conditions of transit,
climate and so on. In the case of conveyance by air the item must be packed so as to be
protected against variations in atmospheric pressure. In general a higher standard of
packing than in the local post is necessary. Faulty or inadequate packing can lead to delay,
damage and/or detention of the item and is a bar to the payment of any compensation which
would normally be payable. Insecurely packed items which are liable to injure other postal
packets in the course of conveyance or postal equipment or any Hongkong Post staff must
not be sent by post, and the senders of such items are liable to penalties. Contents should
be evenly distributed within envelopes and should not be sealed by embossments,
perforations, staples, rivets, metal fasteners with sharp edges and similar devices. For
special conditions applicable to the make-up of letter packets, small packets, printed papers,
and insured articles, refer to the entry in this Guide for each particular category of mail.

Wooden or Metal Boxes

If a wooden or metal box is used for containing anything which is sent by parcel post the
corners and edges of the box must be padded so that they will not damage any other postal
packet or expose postal officials to injury. The box must then be securely wrapped in some
textile such as hessian or sacking. Alternatively a wrapping of paper may be used providing
the box is fully covered with a protective layer of corrugated cardboard.

Lightweight but bulky articles should preferably be packed in stronger wooden cases; while
items sent to a tropical country during the rainy season should be protected by a tin-lined
case or other good damp-proof packing.

For some countries special kinds of packing are required by the post offices of transit or of
destination. See entries of the respective destination in the Appendix.

Special regulations exist in many countries whereby the use as packing of hay or straw is
either prohibited or restricted.

The address of the addressee must be indicated, as far as possible, on the packing, or on
the article itself. If the packing or the article itself is not suitable for the inscription of the
address and service indications or for affixing the postage stamps, a tie-on label must be
securely attached. The same applies when date stamping is likely to damage the article.


S P E C I AL PAC K I N G R E G U L AT I O N S F O R C E R TAI N AR T I C L E S

Special packing regulations for certain articles are given below (but Hongkong Post will be
pleased to advise on the most suitable method of packing any particular article for
transmission by post).




September 2008                                                              Section 6 •   page 9
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                     6.2



China, crockery, glass or other fragile articles

The packing must consist of a box of metal, wood, strong plastic material, strong rigid
cardboard or stout fibreboard. Each article should be separately wrapped and must be
surrounded in the box by paper, wood shavings, wood wool or other protective matter to a
depth of at least 50 mm all round between the articles and the top, bottom and sides of the
box, in order to prevent any friction or shock, either between the articles themselves or
between the articles and the sides of the box. There should be no movement of the contents
when shaken. Compensation for damage will not be considered unless the articles are so
packed. See also ‘Packing’ in instruction for Registering under REGISTRATION in Section 5
for distinctive marking.

Coin, bullion, precious metals and jewellery (parcel post only)

There must be enclosed in a strong metal box or a case made of wood of a minimum
thickness of 10 mm or two seamless bags forming a double wrapping. If a plywood box is
used its thickness may be limited to 5 mm if the edges of the case are reinforced by metal
angle strips. The box or case must be sewn up or fastened in a wrapper of linen, canvas,
strong paper or other substantial material. The address must be written on the covering.

Seals must be placed along the edges of each join or loose flap, at distances of not more
than 75 mm. Further, if the contents exceed $2,500 in value, the box must measure at least
1,070 mm in length and girth combined.

Dry colouring powders (e.g. aniline blue)

These are admissible only if enclosed in a strong leakproof tin box, placed in turn in a box of
wood, strong plastic material or strong corrugated cardboard with sawdust between the
containers.

Dry non-colouring powders

These must be placed in a box of metal, wood, strong plastic material or cardboard, the box
itself being enclosed in a box made of one of these two materials.

Fatty substances which do not liquefy easily
(e.g. ointments, soft soap, resins, etc.) and silkworm eggs

Such articles must be enclosed in an inner cover (box, bag of cloth, plastic and so on) which
must itself be placed in a second box of wood, metal or other stout thick material.

Food and other articles attractive to rats

When sent to tropical or sub-tropical countries or through the tropics such articles must be
packed in receptacles which are rat-proof and do not allow the smell of their contents to
escape.

Gramophone records

1.   SHELLAC. These should be enclosed in their envelopes and sorted in sets according
     to size. Each set should be cross-tied to form a compact bundle. The bundle or
     bundles should then be firmly embedded in sufficient soft packing material in a rigid box
     of wood (or of stout fibreboard, preferably with a lid extending the full depth of the box)
     of sufficient size to permit at least 25 mm of packing above, below, and around the
     records.



September 2008                                                            Section 6 •   page 10
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                     6.2



2.   PLASTIC. These should be enclosed in their envelopes and sorted in sets according to
     their size. Each set should be placed between corrugated cardboard fillers and
     enclosed in a separate rigid box of stout cardboard of fibreboard, preferably with a tight-
     fitting sleeve or fold-over lid, so that the records cannot move about in the box. The box
     should be large enough to enable sufficient filler material to be packed inside all round
     to protect the edges of the records. To guard against scratching, it is recommended
     that the records should be interleaved with paper-faced corrugated cardboard. If the
     box is of cardboard, a final wrapping of strong waterproof material is advisable. When it
     may be desired to send records of more than one size in the same box, any empty
     spaces around the edges of the small records should be tightly filled with soft packing
     material.

Live bees, flies of the family Drosophilidae, leeches, parasites

Live bees or leeches must be enclosed in boxes so constructed as to avoid any danger and
to allow the contents to be ascertained. Parasites and destroyers of noxious insects
intended for the control of those insects, and flies of the family Drosophilidae for biomedical
research, exchanged between officially recognized institutions must be similarly packed.

Liquids, semi-liquids, and substances which liquefy easily

Two containers must be used, the inner container (a bottle, tin and so on) must be securely
sealed (hermetic sealing is necessary for the letter post). Bottles should also be wrapped
separately, special attention being paid to the packing around the shoulders, and, if more
than one is enclosed, they should be separated by at least 50 mm of soft packing. The outer
container must be a box of metal, tough wood, wood pulp or strong corrugated cardboard.
When the inner container is a bottle and cardboard is the choice of material for the outer
container, it is recommended that this should be solid fibreboard or double faced corrugated
fibreboard. Between the outer and inner container, space to a depth of at least 50 mm must
be left all round which must be filled with sawdust or other absorbent material. There must
be a sufficient quantity of this material to absorb all the liquid in the event of a breakage.
Should more than one bottle be despatched the bottles should be overpacked in a carton
sufficiently robust to withstand the hazards of transit.

Maps, plans, drawings and so on

These should be enclosed in strong cardboard tubes with rigid support in the form of a
wooden rod inside the roll, or stout strips of wood on the outside as recommended for
umbrellas and so on.

Metal casting, tiles, and similar articles

These should be securely tied in a wrapping of some textile such as hessian or sacking
before being placed in a stout wooden or fibreboard container with enough packing material
to prevent all movement and provide a 25 mm margin of packing on all sides.

Musical instruments

These should be enclosed in stout wooden cases with sufficient soft packing to prevent
movement and damage through jolting. Leather or American cloth cases do not afford
adequate protection, especially to stringed instruments. The bridges of stringed instruments
should be removed and packed separately.




May 2005                                                                  Section 6 •   page 11
POST OFFICE GUIDE                  PACKING, ADDRESSING AND PROHIBITIONS                     6.2



Non-flammable film

Any film sent by post must be of a non-flammable type classified as non-dangerous for
transport purposes. To avoid doubt the sender should affix a white label bearing the words
SAFETY FILM – NON FLAMMABLE or endorse the package clearly to the same effect. This
is not necessary, however, for ordinary film on general sale in shops for use in snapshot or
cine cameras by the general public which can be assumed to be of the non-flammable type.

Nuts, bolts, small machine parts and so on

Because of their very heavy weight, nuts, bolts, small machine parts and so on, are liable to
burst all but the strongest packing. Such articles should be wrapped in hessian, sacking or
similar stout material with sufficient soft packing to prevent movement and be tied securely
with strong string.

Paint, varnish, enamel and kindred substances

Those with flash point (closed cup test) of 37.8ºC and over may be sent by letter or parcel
post subject to compliance with the packing conditions for liquids. Paints and so on with a
flash point below 37.8ºC are totally prohibited from both the letter post and parcel post.

Paper goods – leaflets, brochures, books

Small quantities should be securely tied together in good quality brown paper or sheet
polythene with an inner protective layer of corrugated cardboard, or enclosed in
padded/heavy duty envelopes. Larger quantities should be secured by tying or banding the
contents together before enclosing in strong cardboard cartons. If the contents do not
completely fill the carton, cushioning material must be used to fill out the box. Separate
stacks of books or leaflets by using dividers or forms of corrugated board. Cartons and
packages must be completely strapped or taped across all flaps. A single sheet of brown
paper secured by adhesive tape is not enough.

Photographic prints

1.   UNMOUNTED. If not sent in cardboard tubes (see Maps, plans, drawings and so on),
     these should be enclosed in stout envelopes with at least one stiffener of fibreboard or
     good quality cardboard; if several prints are being sent they should be enclosed in a
     rigid box of fibreboard or good quality cardboard with sufficient soft packing to fill the
     box. The words DO NOT BEND should be marked on the cover.

2.   MOUNTED. These should be wrapped in tissue and firmly fixed between two stiffeners
     of rigid material such as fibreboard or strong plywood, at least 25 mm larger all round
     than the mounts. If more than three mounted photographs are to be sent they should
     be wrapped in tissue and corrugated paper and packed in a rigid box of solid
     fibreboard, preferably with a wooden frame round the inside of the box. The words DO
     NOT BEND should be marked on the cover.

Pictures in frames

Pictures in frames should be protected at the front and back by stout wooden boards each
rather larger than the frame. Soft packing should be placed firmly between the corners of
the frame and the boards, but not so as to press on the glass.




September 2008                                                           Section 6 •   page 12
POST OFFICE GUIDE                  PACKING, ADDRESSING AND PROHIBITIONS                    6.2



Plastics : articles of thin section moulded from plastic materials

Articles consisting wholly or partly of bakelite or other plastic materials, moulded in thin
section which are liable to damage on account of their shape, should be packed in rigid
boxes of wood, fibreboard or very strong corrugated cardboard. Ample soft packing should
be provided to prevent movement. Special care should be taken to protect adequately any
projecting fragile parts in order to avoid damage through jolting or pressure.

Powders and fine grains, such as tea, coffee, cocoa, flour

These must be so packed that the contents will not soil or taint other packets. They must
have an inner covering, securely closed, and a strong outer covering of metal, wood,
fibreboard or cardboard. Cardboard boxes are not suitable, however, for quantities
exceeding 1.5 kg in weight.

Racquets : Badminton, squash and tennis

Badminton, squash and tennis racquets must be firmly tied to a wooden board or wooden
cross slightly larger than the racquet and stout enough to give adequate protection both to
the frame and the handle. The strings must be fully protected on both sides by some rigid
material.

Radio and electrical equipment

Radio and electrical equipment should be packed in rigid boxes of wood, fibreboard or very
strong corrugated cardboard. Ample soft packing should be used to prevent movement and
additional support should be provided for heavy component parts. The valves, electric bulbs
and so on should be sent separately packed in ample soft packing such as cotton-wool and
enclosed in a rigid box of wood, fibreboard or very strong corrugated cardboard.

Sharp instruments

These may be sent by post only if the edges or points are carefully protected so as to
prevent risk of injury to any official of Hongkong Post or damage to other packets. The
protective material should be fixed in such a way that it cannot be dislodged during transit.

Suit, attaché, dressing, and similar cases

These should be protected by wooden boards covering the sides.

Tiles (Ceramic)

Each tile should be separated from its neighbours by thick cardboard. The tiles should be
tied together in batches of about six before being placed in a stout outer box of plywood or
strong fibreboard, large enough to allow at least 25 mm of firm packing material to be placed
around each batch and prevent movement.

Umbrellas, walking-sticks, fishing rods

These and similar articles should be protected by two stout strips of wood, each as long as
and slightly wider than the article protected, securely tied or fastened one on either side of
the article so that it cannot slip out.




September 2008                                                          Section 6 •   page 13
POST OFFICE GUIDE                  PACKING, ADDRESSING AND PROHIBITIONS                     6.2



Urgent medicines, chemical reference substances

To accelerate customs handing of packages containing urgent medicines or chemical
reference substances, it is recommended that customers should furnish, on the side which
bears the addressee’s address, a light green label with the following text and symbol :-




Pathological specimens – articles sent for medical examination or analysis

Perishable non-infectious biological substances, though otherwise prohibited from
transmission by post, may be sent for medical examination or analysis to a recognized
medical laboratory or institute, or to a qualified medical practitioner or a registered dental
practitioner or veterinary surgeon by letter post, but on no account by parcel post, under the
following special packing conditions :-

1.   Perishable biological substances which contain neither living pathogenic
     microorganisms nor living pathogenic viruses shall be packed in an inner non-porous
     container with an outer protective container. Some absorbent material should be
     placed between the inner and outer container so that, in case of breakage, all the liquid
     contained, or capable of being formed, can be absorbed. Moreover, the contents of the
     inner as well as the outer container shall be packed in such a way as to prevent any
     movement. Special provision, such as drying by freezing and packing in ice, shall be
     made to ensure the preservation of substances sensitive to high temperature. Air
     transmission involves changes in atmospheric pressure and therefore containers must
     be strong enough to withstand variations in pressure. The outer container as well as
     the outer wrapping of the item, shall be furnished, on the side which bears the
     addresses of the laboratories sending and receiving it, with a violet coloured ‘Perishable
     Biological Substances’ label with the following text and symbol :-




February 2001                                                            Section 6 •   page 14
POST OFFICE GUIDE                  PACKING, ADDRESSING AND PROHIBITIONS                    6.2



2.   Any packet of the kind found in the parcel post, or found in the letter post not packed
     and marked as directed, will be at once stopped and destroyed with all its wrappings
     and enclosures. Further, any person who sends by post a deleterious liquid or
     substance for medical examination or analysis otherwise than as provided by these
     regulations is liable to prosecution.

3.   All forms of packaging for pathological specimens intended for transmission by post
     must be approved by Hongkong Post. In all cases a complete specimen pack together
     with details of the nature and quantities of the contents must be submitted for approval
     to the Postmaster General, Hongkong Post Headquarters, Hong Kong. Approval is
     given only in respect of the contents described. Before a pack may be used for any
     other contents Hongkong Post must be consulted. See also Item 31 in Letter Post
     under PROHIBITIONS in this Section




September 2008                                                          Section 6 •   page 15
POST OFFICE GUIDE                     PACKING, ADDRESSING AND PROHIBITIONS                    6.3



6.3      PROHIBITIONS
PROHIBITED ARTICLES

Prohibited articles, if tendered for transmission, will be refused or, if detected in transit,
detained. They will be dealt with in such a manner as Hongkong Post thinks fit, and the
sender will in some cases be liable to prosecution.

FRADULENT ACT OR INTENT

Items sent in furtherance of a fraudulent act or with the intention of avoiding full payment of
the appropriate charges are prohibited.

LETTER POST

The following are prohibited :

Arms and drugs

1.    Arms and ammunition of any kind are prohibited from sending through the Post.

2.    Dangerous drugs; exceptionally and on production of an export licence, narcotics and
      psychotropic substances may be sent in insured letters for medical or scientific
      purposes to countries which admit them on these conditions.

Articles subject to packing regulations

3.    Articles which by their packing may expose officers of Hongkong Post or the general
      public to danger, or soil or damage other items, postal equipment or third-party property.
      Metal fasteners used for closing must not have sharp edges, nor shall they hamper the
      execution of the postal service.

4.    Perishable non-infectious articles. Anything liable to become offensive or injurious
      through decay during the time ordinarily occupied in transmission (particularly if
      addressed to a tropical or subtropical country, or having to pass through the tropics)
      unless sent in a hermetically sealed tin.

5.    Liquids unless packed in the prescribed manner.

Certain advertisements, tickets and circulars

6.    Betting advertisements if relating to an illegal business.

7.    Fortune-telling advertisements.

8.    Any lottery ticket, document or other thing relating to an unlawful lottery.

9.    Moneylender’s circulars if sent unsolicited.

Coin, bullion, paper money and valuable articles

DEFINITION OF BULLION. Uncoined and unmanufactured gold or silver, refined or
unrefiined, in the form of ingots or bars.




April 2011                                                                   Section 6 • page 16
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                    6.3



10. Coin and bullion and partly manufactured silver (not exceeding $100 in value),
    manufactured gold or silver, or partly manufactured gold, platinum, precious stones,
    jewels and valuable articles of a like nature unless sent in registered letter or, where the
    regulations of the country of destination require, in insured letters. Exceptionally,
    articles exceeding $2,500 in value must be sent by insured letters to countries to which
    the service extends or otherwise by registered letter post if the regulations of the
    country of destination allow.

11. Paper valuables such as banknotes, currency notes, securities payable to bearer and
    travellers’ cheques unless sent in registered letters or, where the regulations of the
    country of destination require, in insured letters. Exceptionally, articles exceeding
    $2,500 in value must be sent by insured letter to countries to which the service extends
    or otherwise by registered letter post if the regulations of the country of destination
    allow.

Dangerous, offensive and indecent articles

12. Dangerous articles including explosives, flammable, corrosive, oxidizing, toxic, noxious
    or deleterious, or otherwise harmful substances; and sharp instruments not properly
    protected. Also included are matches of all kinds, pressurized containers (aerosols),
    charged lighters and refills. Christmas crackers, however, are admitted.

     All dangerous goods including perfumery products and lithium batteries are prohibited
     to be sent to overseas destinations by air mail.

     The onus of deciding whether a particular substance is dangerous rests with the sender
     of the goods who must satisfy himself on this important point before deciding to use the
     post.

13. Raw celluloid and articles made of celluloid.

14. Infectious substances.

15. Flammable films.

16. Paints, varnishes, enamels and kindred substances which have a flashpoint (closed cup
    test) below 37.8ºC. Those with a flashpoint of 37.8ºC and over are however admitted
    exceptionally subject to compliance with the special conditions. See Special Packing
    Regulations for Certain Articles under PACKING AND MAKE-UP in this Section.

17. Radioactive materials, whether solid, liquid or gaseous, manufactured items such as
    luminous dials, luminous compounds, ores and residues, which have any significant
    alpha, beta, gamma or neutron radiation. Exceptionally, small quantities of such
    materials are admitted by registered letter post if suitably packed and sent airmail, and
    provided that when made up for the post the radiation measured at the outside surface
    of a package does not exceed 10 millirontgen per 24 hours. Packets containing
    radioactive materials must show the name and address of the sender on both inner and
    outer wrappings; the inner wrapping must also show clearly the description of the
    radioactive material. The outer packing must be plainly and durably marked with the
    words Matieres radioactives. Quantités admises au transport par poste (Radioactive
    materials. Quantities permitted for movement by post) and a request in bold letters for
    the return of the item in the event of non-delivery.

18. Oiled paper; carbon paper unless certified on the customs declaration, if one is
    furnished, in the following terms : Carbon paper coated with wax and containing no
    oxidizable oily or fatty substance.



December 2009                                                             Section 6 • page 17
POST OFFICE GUIDE                    PACKING, ADDRESSING AND PROHIBITIONS                   6.3



19. Filth.

20. Indecent or obscene communications, prints, photographs, books or other articles, and
    packets bearing grossly offensive, indecent or obscene words, marks or designs.

Dutiable goods

21. Articles liable to customs duty except under the conditions given under ARTICLES
    LIABLE TO CUSTOMS DUTY OR OTHER RESTRICTION in Section 9.

Living creatures

22. Living creatures. Exceptionally, the following are admissible in letter-post items other
    than insured items: bees, leeches and silkworms; parasites and destroyers of noxious
    insects intended for the control of those insects and exchanged between officially
    recognized institutions; flies of the family Drosophilidae for biomedical research
    exchanged between officially recognized institutions. However, senders or addressees
    must comply with any regulations in the country of destination as to the importation of
    insects and so on.

Oiled goods

23. Oilskins and similar oiled goods unless they have been properly stoved or otherwise
    properly dried to prevent spontaneous combustion. If sent by airmail the following
    special packing conditions apply :

      Where the nature of the articles permit, they must be tightly rolled or coiled and
      wrapped or sealed with heavy paper. Fabricated articles not suitable for such
      wrappings must be packed in sealed metal boxes or metal lined wooden boxes.

Posting which residents of one country make in another country

24. Under the provisions of the Universal Postal Convention a postal administration is not
    bound to forward or deliver to the addressee letter-post items :

             (a) which senders residing in its territory post or cause to be posted in a foreign
             country with the object of profiting by the more favourable rate conditions there;
             and

             (b) which senders post or cause to be posted in large quantities in a country
             other than the country where they reside.

      For items falling within category (a), the administration of destination may claim from
      the sender payment of the internal rates. If the sender refuses to pay these rates, the
      administration of destination may return the items to the administration of posting or
      handle them in accordance with it own legislation. For items in category (b), the
      administration of destination may either return the items to the administration of posting
      or handle them in accordance with its own legislation.

Miscellaneous

25.          Counterfeit bank or currency notes and counterfeit postage stamps.




May 2005                                                                  Section 6 • page 18
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                   6.3



26.         (a) Packets bearing any fictitious postage stamp or counterfeit impression of a
            stamping machine, or words, letters or marks which are unauthorized and which
            may reasonably lead the recipient to believe that the packet is sent On
            Government Service.
            (b) Packets purporting to be prepaid with any stamp, impression of a stamping
            machine or permit mailing impression which has previously been used to prepay
            any other postal packet.

27. Letters or packets containing documents having the character of current and personal
    correspondence exchanged between persons other than the sender and the addressee
    or persons living with them unless sent as clubbed packets under licence issued by the
    Postmaster General.       See also Clubbed Packets under MISCELLANEOUS in
    Section 4.

28. Articles infringing trademark or copyright laws.

29. Articles prohibited under import regulations abroad, or subject to restrictions unless the
    requirements of the country of destination are complied with. Lists comprising a
    selection of such articles as are likely to be sent in ordinary course are given in the
    service information of the letter and parcel services under the entries of respective
    destination in the Appendix.

      Apart from the articles mentioned in the service information referred to above many
      kinds of goods are entirely prohibited from entry into certain countries or are admitted
      only under licence. Exporters are advised not to despatch goods until they have
      satisfied themselves that the importer has obtained or will be able to obtain the
      necessary licence from the appropriate authority of the country of destination or that
      such a licence is not required.

      Hongkong Post accepts no responsibility for the return or seizure of any postal article
      through the failure of the sender or addressee to comply with the necessary formalities.

30. Articles prohibited from export by the law of Hong Kong or which, being subject to any
    restriction imposed by law are posted otherwise than in accordance with that restriction.

31. Perishable non-infectious biological substances, including pathological objects and
    articles for medical examination or analysis, except in registered air letter packets when
    sent by and to officially recognized laboratories and subject to special packing
    conditions and special labels. See also the respective entry under PACKING AND
    MAKE-UP in this Section. As for perishable infectious biological substances, they are
    prohibited from transmission by post.

32. Items for delivery in Hong Kong posted abroad by persons or firms resident or carrying
    on business in Hong Kong with intent to avoid payment of higher local postage rates.

33. Textile articles sent by post to all overseas countries must be covered by valid export
    licences. This requirement applies to all types of textile articles without exception, i.e.
    sending of used clothes and is irrespective of the value of the textile articles sent by
    post.




September 2008                                                           Section 6 • page 19
POST OFFICE GUIDE                     PACKING, ADDRESSING AND PROHIBITIONS                 6.3



PA R C E L P O S T

The undermentioned articles are prohibited from transmission by parcel post to any place
abroad :-

Certain letter post prohibitions applicable to parcels

1. Item 1 to 9, 12 to 20, 22 to 23, 25 to 31 and 33 above. The exception contained in item
   22 by which parasites and destroyers of noxious insects are admitted to the letter post
   does not extend to the parcel post.

Articles subject to packing regulations

2. Foodstuffs and other articles attractive to rats must be packed in airtight receptacles
   which are rat-proof and do not allow the smell of their contents to escape.

3. Dyes and similar substances unless packed in the prescribed manner.

Coin, bullion, paper money and valuable articles

4. Coin, bullion and silver partly manufactured, precious metals and jewellery (see definition
   below) unless packed in the prescribed manner (given under PACKING AND MAKE-UP
   in this Section), and unless in insured parcels if sent to a place to which the insurance
   service extends.

     DEFINITION OF JEWELLERY.           For the purpose of these regulations the term jewellery
     means :

        (a) Gold, silver, platinum and other precious metals in a manufactured state, that is,
         a state in which value is added to the raw material by skilled workmanship; and in
         this definition and included any coin used or designed for purposes of ornament;
         and gold in the form of grain, sheet, strip, foil, rod, wire, tube or other partly
         manufactured form;

             (b) Diamonds and precious stones;

             (c) Watches, the cases of which are entirely or mainly composed of gold, silver,
             platinum or other precious metals; and

             (d) Any article of like nature which, apart from workmanship, has an intrinsic or
             marketable value.

5. Banknotes, currency notes, securities of any kind payable to bearer and traveller’s
   cheques except in insured parcels if sent to a place to which the insurance service
   extends.

Dangerous goods

6.   All dangerous goods including perfumery products are prohibited to be sent to overseas
         destinations by air mail.

Miscellaneous

7. Apart from the prohibitions mentioned above, many countries abroad, for various



April 2007                                                                Section 6 • page 20
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                   6.3



   reasons, impose restrictions on the importation of certain articles. Thus, the importation
   of the undermentioned articles may be restricted for the reasons indicated :

        (a) Pharmaceutical preparations, fresh meat and other foodstuffs, soiled clothing, in
        the interests of public health;

         (b) Plants and parts of plants, including fruit, especially the vine in the case of
         vine-growing countries, usually for the prevention of the spread of phylloxera;

        (c) Hides, skins, wool and other external parts of animals, for the protection of
        animals against contagious disease;

        (d) Tobacco, playing cards, salt, as subject to state monopoly.

8. Articles so restricted can, as a rule, be sent if they comply with certain conditions and in
   some cases a sanitary certificate in a prescribed form is necessary. In general, plants
   must be packed securely in such a way that they can be easily examined and where a
   phylloxera or other sanitary certificate is required, the despatch note, customs
   declaration, and the cover of the parcel should be noted, for example, Phylloxera
   Certificate Annexed.

If, notwithstanding the information set out above, parcels containing articles known to be
prohibited from importation into the country of destination are observed in the post, they are
not forwarded but are returned to the senders. Parcels declared to contain articles of which
the importation is permitted only under certain conditions, will generally speaking, be
accepted and despatched. The onus of ensuring compliance with these conditions rests
with the sender, and Hongkong Post accepts no responsibility for the return or seizure of any
parcel through the failure of the sender or addressee to comply with the necessary
formalities.

E M B A R R A S S I N G PA C K E T S

Packets likely to impede the work of Hongkong Post staff are also prohibited. This may be
caused by the method of addressing; the position of the stamp; and the colour, type, shape
and dimensions of the envelope, packet or card.

Envelopes

The following types of envelopes are prohibited :-

1. A packet enclosed in a wholly transparent envelope, or an aperture envelope, that is an
   envelope with one or more open (cut out) panels.

2. A packet enclosed in a window envelope, that is an envelope with one or more
   transparent panels which does not conform to the following conditions :-

        (a) If an envelope has only one transparent panel, this panel must be used solely
        for the address of the addressee subject to the conditions set out below :

                 (i) The panel must be situated on the plain side of the envelope which is
             not provided with the closing flap.

                 (ii) The panel must be made of such a material (such as polystyrene) and
             in such a way that the address can be easily read through it. The maximum
             reflectance of the window material should be 65% and the maximum window
             opacity should be 25%.



September 2008                                                            Section 6 • page 21
POST OFFICE GUIDE                     PACKING, ADDRESSING AND PROHIBITIONS                  6.3



                   (iii) The extreme edge of the window panel should be securely adhered to
                the transparent material around the entire panel edge without excessive
                creasing or wrinkling.

                    (iv) The panel must be rectangular, its greatest dimension paralleled to the
                length of the envelope so that the address of the addressee appears in the
                same direction. However, for items of size 229 x 324 mm (C4 format) the
                panel can be placed transversely in such a way that its greatest dimension is
                parallel to the width of the envelope.

                   (v) A space of 40 mm must be left above the panel for the postage stamp
                and date-stamp impression.

                   (vi) A minimum space of at least 15 mm must be left between the sides
                and the base of the panel and the respective edges of the envelope.

                    (vii) Nothing other than the addressee’s name and address must be visible
                through the panel and no part of the address block should be closer than 2
                character widths from any edge of the panel.

                     (viii) Enclosures must be folded in such a way that they cannot move about
                in the envelope causing the address to be hidden.

                  (ix) The panel should occupy an area not less than 60 mm long and 20
                mm high (the preferred height is 30 mm).

                   (x) The panel must be located within the address zone (see diagram
                under Printing on Envelopes in METHOD OF ADDRESSING in this Section).

            (b) If an envelope has more than one transparent panel, the panel reserved for the
            address of the addressee must conform to the conditions laid down in paragraph
            2(a). For the other panels, they must conform to the conditions set out below :-

                    (i) They must be positioned to the left of the address panel and outside
                the address zone (see diagram under Printing on Envelopes in METHOD OF
                ADDRESSING in this Section).

                    (ii) They must be smaller than the address panel so that the address of
                the addressee stands out clearly.

                   (iii) Advertising panels must not contain an address.     They may contain
                advertisements for products or services.

3. A packet enclosed in an envelope of which the address portion had been divided into
   separate sections for the insertion of successive addresses.

4. Envelope that are sealed with staples or metal clip.




June 2003                                                                 Section 6 • page 22
POST OFFICE GUIDE                    PACKING, ADDRESSING AND PROHIBITIONS                     6.3



Addresses

A packet having anything printed or otherwise impressed upon or attached to the address
side which, either by tending to prevent the easy and quick reading of the address, or by
inconvenient proximity to the postage stamps, or in any other way, is likely to impede the
officers of Hongkong Post in dealing with it. Cards, envelopes, folders, labels and wrappers
are, however, admitted if the writing or printing is confined to the left-hand half of the address
side, the right-hand half being reserved exclusively for the postage stamps and the address.

A packet having its address parallel to the breadth instead of to the longer side.

Air mail envelopes in the local or overseas surface services

Envelopes bearing an airmail label, or printed in a distinctive airmail design, including
envelopes with coloured bar edges, should not be used for local or overseas surface
postings. Such items may be delayed during processing by Hongkong Post or in the case
of surface mail items they may be surcharged as if they were intended for air mail. Senders
using airmail envelopes for other than the airmail service do so at their own risk.

Quality

The use of flimsy paper is not recommended for making envelopes. Letters passing
through modern post-marking and sorting machines and some letter transfer systems,
frequently at high speed, are subject to considerable stress. The substance of the paper
from which envelopes are made should not be less than 63 grammes per square metre.

Colour

Cards, folders, labels or envelopes should preferably be white, but there is no objection to
any other colour provided it does not cause strain on the eyes of the officers of Hongkong
Post. Red coloured envelopes are not acceptable to some overseas destinations and are
therefore normally not accepted for overseas post. Dark coloured envelopes e.g. dark
brown, dark blue, dark grey and dark red should be avoided. The minimum average
reflectance should be 60% for white paper and 50% for darker shades such as manilla
(measured over the range 500 – 700 mm). It is essential, however, that the ink used for the
address should be in sharp contrast with the tint of the paper and the background to the
address should be of one colour only. Reverse colour printing (e.g. light characters on a
dark background) should not be used. The foregoing also applies to the visible portion of
enclosures with transparent panels.

Size

The introduction of letter mechanisation has made it necessary to specify dimensions of a
letter post item for machine handling. The size of a letter post item and the ratio of its
length to its height are factors which affect the quick and efficient sorting of letters. Square
or near square items do not travel easily through mail handling machines. Cards,
envelopes or folders with the following dimensions are most suitable for machine handling :-

    longest side at least 1.4 times shortest side
    no smaller than 90 mm x 140 mm




September 2008                                                             Section 6 • page 23
POST OFFICE GUIDE                  PACKING, ADDRESSING AND PROHIBITIONS                  6.3



    no larger than 167 mm x 260 mm
    no thinner than 0.25 mm
    no thicker than 7 mm
    no lighter than 2 g
    no heavier than 100 g

Re-use of envelopes

An envelope which has previously been used for postal purposes should not be re-used
unless it has been suitably reconditioned by completely covering all the old postage stamps,
stamp impressions, permit mailing impressions, Hongkong Post sorting barcode and
addresses (including the address of the sender if no longer relevant) with gummed white
slips which must be well stuck down. Used registered envelopes must not be re-used for
the unregistered post unless they are covered both back and front with suitable adhesive
paper in such a way as to hide effectively all date-stamping and registration marks.
Particulars of the conditions governing the re-use of envelopes for the registered post are
given under REGISTRATION in Section 5. Stamps in prepayment of fresh postage must
always be affixed along the top of the reconditioned envelope at the right-hand corner on the
same side as the new address in a position convenient for date-stamping.

Stamps

A packet should not bear on its address side an adhesive label or printed design resembling
a postage stamp in shape or size.

A packet having a postage stamp affixed elsewhere than at the right-hand top corner of the
address side – when using more than one stamp these should be affixed side by side in a
line across the length of the envelope from the top right hand corner of the face side.

‘Trap’ packets

A packet having an opening large enough to entrap small letters or postcards is called ‘trap’
packet. Envelopes with ordinary tuck-in flaps may be used up to the following limits of
size :-

    Not over 90 mm in depth : opening not over 150 mm in length
    Not over 100 mm in depth : opening not over 140 mm in length
    Over 100 mm in depth : opening not over 115 mm in length

If a larger envelope is necessary, senders should adopt a pattern having a special kind of
flap which can be so adjusted as not to leave a large opening or the packet can be fastened
with string which can be easily untied. If metal paper fasteners are used, they must be
covered with tape or other protective material to obviate risk of injury to the hands of
Hongkong Post staff. Paper clips or staples must not be used.

The maximum dimensions for a folder are 260 mm in length and 167 mm in breadth.




September 2008                                                         Section 6 • page 24
POST OFFICE GUIDE                   PACKING, ADDRESSING AND PROHIBITIONS                  6.3



The above restrictions on ‘trap’ packets may be relaxed in the case of magazines, booklets
and pamphlets being enclosed in paper wrappers with openings on both ends provided that
the following conditions are met :

     the magazine etc. must be securely attached to the paper wrapper;
     the wrapper must be tightly fit to the magazine, etc; and
     the items must be posted under the rebate scheme of the Permit Mailing System.


PLASTIC ENVELOPES OR WRAPPERS

Transparent plastic envelopes or wrappers are admissible in the local and overseas post
provided that the following conditions are met :-

1.   Plastic envelopes should preferably not be smaller than 167 mm x 260 mm otherwise
     they will cause transportation problems within the mechanisation equipment.

2.   Items accepted for transmission through the post must be posted in bulk and prepaid
     under the Permit Mailing System or by means of postage franking impressions made on
     self-adhesive labels of approved type. This facility is only available to posting made in
     bulk of no less than a quantity of 100 identical items for despatch by surface mail to
     places abroad and also for delivery within Hong Kong, or 100 identical items for
     transmission by air to overseas destinations.

3.   The surface of the plastic should have a non-slip and non-reflective quality.

4.   The contents are fairly rigid and reasonable fit to the envelope with not more than 25
     mm overlap overall.

5.   The envelopes are sealed completely at all edges and flaps. Sealing by pressing two
     seams together along the edge of the envelope is not acceptable.

6.   There must be a white opaque band of at least 127 mm long x 76 mm wide running
     lengthways along the middle. The band must be able to take lasting manuscript
     endorsements and have the Postage Paid Imprint, Permit No. and return address
     printed on it. An address label should be stuck on the outside of the band.

7.   Alternatively, the opaque band may consist of material which will not take a lasting
     endorsement, but only if the external label will. The label must then be not less than
     127 mm x 76 mm and the Postage Paid Imprint, Permit No. and return address may be
     printed on it or the band.

8.   Where a separate address label is used and appears beneath the cover it must be
     placed so that it cannot move about and can easily be read.

9.   The usual Printed Papers rate (only applicable to overseas mail) conditions apply (e.g.
     all items must bear the appropriate service superscription Printed Papers).

10. These items may be sent to any country.




November 2002                                                            Section 6 • page 25
POST OFFICE GUIDE                                            PERFORMANCE PLEDGES                     7



SECTION           PERFORMANCE

     7            PLEDGES

Local and International Mail                                                                TARGET

1. Deliver locally posted letters to local addressees by the following working day.           99.0%
2. Deliver Bulk Economy letters to addressees within 3 working days.                          99.5%
3. Deliver Hongkong Post Circular Service items within 4 working days.                        99.5%
4.i Despatch outward airmail items, posted before the advertised latest time for
    posting, to the designated air carrier, subject to availability of flights.
        Non-peak periods ii        Within the same day or the following working day           99.0%
                         iii
        Peak periods               Within 5 working days                                      90.0%
5. Deliver inward airmail items within 2 working days after arrival in Hong Kong.             99.0%
6. Deliver local and inward parcels within 2 working days after day of posting or             99.5%
   arrival, to Hong Kong, Kowloon and major commercial and industrial areas in
   the New Territories, and within 3 working days to other areas.
7.i Despatch outward air parcels, posted before the advertised latest time for
    posting, to the designated air carrier, subject to availability of flights.
      Non-peak periods ii         Within 2 working days
                                                                                             99.00%
      Peak periods iii            Within 5 working days                                      90.00%
8.iv Despatch outward bulk air mail items, posted before the advertised latest
     time for posting, to the designated air carrier, subject to availability of flights.
        Non-peak periods ii        Within 3 working days
                                                                                              90.0%
                         iii
        Peak periods               Within 7 working days                                      90.0%
S p e e dp o s t a n d L o c a l C o u r i e r P o s t

9.   Provide pick-up service for Speedpost items within the period as specified in            99.5%
     the Service Information Sheet.
10. Deliver outward Speedpost items accepted before the specified latest times                99.5%
    for posting to air carriers on the same day, subject to availability of flights.
11. Deliver inward Speedpost items on the same working day for items arriving                 99.5%
    before 6:00 am v.
12. Deliver Local CourierPost items according to the standards specified in the               99.5%
    Service Leaflet.




May 2011                                                                        Section 7 • page 1
POST OFFICE GUIDE                                       PERFORMANCE PLEDGES                       7




R e ta i l B u s i n e s s                                                               TARGET

13. Serve customers within 10 minutes during non-peak hours.                               98.0%
                                                                        vi
14. Serve customers within 25 minutes during peak hours or periods .                       98.0%
15. Reset private franking machines at counters within 15 minutes.                         98.0%


16. Deliver products under the Local Standing Order Service at counters within             98.0%
    15 minutes.
P h i l a t e l y & P o s t s h o p P r o d u c ts

17. Make products available for collection under the Local Standing Order                   100%
    Service on the first day of issue of the related special stamps.
18. Despatch overseas orders within 5 working days vii from date of receiving               100%
    the order.
19. Open new philatelic accounts within 6 working days from date of receiving               100%
    the application.
20. Deliver local orders for Postshop products within 6 working days from date             99.0%
    of receiving the order.
Certification Authority
21. Process applications for Hongkong Post e-Cert within the working days                  99.0%
    stipulated below :
        e-Cert (Personal) – 3 days
        e-Cert (Organisational) – 10 days
        e-Cert (Enciphement) – 10 days
        e-Cert (Server) – 10 days

Hotlines
2 2 . Answer calls to Hongkong Post Hotlines within 3 rings, i.e. within 12                90.0%
      seconds.




May 2011                                                                     Section 7 • page 2
POST OFFICE GUIDE                                        PERFORMANCE PLEDGES                       7



A p p l i c a t i o n f o r P o s ta l S e r v i c e s                                  TARGET

23. Process applications for the following services within 5 working days:                 100%
                 Post Office Boxes
                 Use of Private Franking Machine
                 Opening of Deposit Accounts for posting of mail in bulk
                 Redirection Service

     Process applications for the following services within 4 working days:
                 Freepost
                 Business Reply Service
                 International Business Reply Service

24. Process applications for Hongkong Post Circular Service within 1 working               100%
    day.
25. Process applications for Permit Mailing Service within 1 working day.                  99.0%

Notes:
i
    Revised pledge in 2011/12 to include peak and non-peak periods.
ii
    Non-peak periods include the whole period from January to August.
iii
    Peak periods include the whole period from September to December.
iv
    New pledge for 2011/12.
v
    Deliver inward Speedpost items on the same working day for items arriving before noon
    in 2010/11.
vi
    Peak periods include the first days of issue of philatelic products, seasonal pressure
    periods such as Christmas, Lunar New Year and the government bills peak collection
    time such as the whole month of January and the last week of April, July and October.
    Details of specific peak hours for individual post offices are displayed in the public hall.
vii
    Despatch overseas orders within 6 working days from the date of receiving the order in
    2010/11.




June 2011                                                                  Section 7 • page 3
POST OFFICE GUIDE                                                    LOCAL POST              8



SECTION          LOCAL

     8           POST


SCOPE OF THIS SECTION

The conditions of the Local Post apply generally to postal articles posted in Hong Kong for
delivery to an address within Hong Kong.


CATEGORIES

The categories of postal articles admitted in the local post are :

Ÿ    Letters
Ÿ    Literature for the Blind
Ÿ    Parcels
Ÿ    Postcards

Details about each category are provided in Section 4.


SUPPLEMENTARY SERVICES

The following supplementary services are available :

Ÿ    Business Reply
Ÿ    Certificate of Authority for the Reception of Correspondence
Ÿ    Compensation
Ÿ    Poste Restante
Ÿ    Private (Locked) Bags
Ÿ    Private Post Office Boxes
Ÿ    Recorded Delivery
Ÿ    Redirection
Ÿ    Registration

Details of each are given in Section 5.


LIMITS OF WEIGHT AND SIZE

The limits of weight and size for each category are summarized under LIMITS OF WEIGHT
AND SIZE in Section 4.




April 2002                                                            Section 8   • page 1
POST OFFICE GUIDE                                                OVERSEAS POST            9.1



SECTION           OVERSEAS

      9           POST

9.1      GENERAL INFORMATION
U N I V E R S E A L P O S TA L U N I O N

All the countries of the world, except a few lesser territories, are members of the Universal
Postal Union or have agreed to abide by the provisions which its members have drawn up in
the Universal Postal Convention, the Letter Post Regulations and the Parcel Post
Regulations for the control of international letter and parcel post. These acts have been
adopted as part of the international obligations of Hongkong Post.


SCOPE OF THIS SECTION

The conditions of the Overseas Post apply generally to postal articles addressed to all
places outside Hong Kong.

This Section describes the letter and parcel post services available to destinations abroad.
Detailed information for individual destinations are given in the Appendix.


C AT E G O R I E S

The categories of postal articles admitted to the Overseas Post are as follows :

      Air Mail Services
      Letters
      Literature for the Blind
      Parcels
      Postcards
      Printed Papers
      Small Packets
      Speedpost

Details about each category are provided in this Section.




January 2006                                                             Section 9 • page 1
POST OFFICE GUIDE                                              OVERSEAS POST              9.1



S U P P L E M E N TA RY S E R V I C E S

    Bulk Airmail Service
    Bulk Bag Service
    International Business Reply Service
    Compensation
    Direct Agents Bag Service
    Express
    Insurance
    Poste Restante
    Redirection
    Registration
    Reply Coupons

Details of the above supplementary services may be found in Section 5.


A R T I C L E S O F VA L U E S E N T A B R O A D

Articles of value cannot be sent abroad by ordinary post. In this connection, see under
REGISTRATION and INSURANCE in Section 5, and IMPORT, EXPORT AND CURRENCY
CONTROL in this Section. See also under the respective destination in the Appendix.




December 1999                                                            Section 9 • page 2
POST OFFICE GUIDE                                                  OVERSEAS POST             9.2



9.2     AIR MAIL SERVICES
GENERAL

Conditions and Supplementary Services

The limits of size and weight and other conditions for air mail items are the same as for mail
sent by surface routes.       For details of registration, insurance, express and other
supplementary services see under the respective destination in the Appendix.

Postage Rates and Services Leaflet

Full particulars of the services available by air and the appropriate postage rates for first and
second class mail and parcels are given in the Postage Rates and Service Leaflet available
at all post offices.

Air Mail Labels

All air mail items must bear the superscription BY AIR MAIL. Blue airmail labels are
available for this purpose free of charge at all post offices. The label should be affixed to
the top left hand corner of the address side of the envelope or close to the address on
parcels and packets (close to each address if it is shown in more than one place on the item).
Alternatively the words BY AIR MAIL may be stamped or written boldly in black or blue ink
on air mail items. In the case of parcels an air mail label must also be affixed to the
Despatch Note if one is used.

Air Mail Envelopes

Envelopes of distinctive design may be used for air mail. When selecting the paper stock, it
should be kept in mind that air mail charges are based on weight as well as distance and
heavy grade paper may add to costs. The envelopes should bear in the top left-hand
corner a representation of the air mail label. The representation of the air mail label should
be printed in royal blue with white lettering. (A specimen air mail label can be obtained from
any post office.) Any vari-coloured border should be confined to red, white and blue in a
uniform pattern of rectangles or parallelograms, preferably 5 mm in depth.

Insufficiently Prepaid Items

An underpaid item of correspondence (including cards, personal letter and documents
without enclosed items) on which 50% or more of the airmail postage has been paid, is
forwarded by air and charged on the amount of deficiency. If less than 50% of the airmail
postage has been paid, the item may be forwarded by surface route and, if not fully paid for
transmission by that route, charged on delivery with the amount of the deficiency, plus an
additional fee equivalent to $4.

All other underpaid items may be forwarded by surface route without prior notification. If the
prepaid postage is insufficient to cover the transmission by surface route, the underpaid item
will be charged on delivery with the amount of the deficiency, plus an additional fee
equivalent to $4.




February 2010                                                              Section 9 • page 3
POST OFFICE GUIDE                                               OVERSEAS POST           9.2



Aerogrammes

These may be sent to any address in the world for a postage rate of $2.3. As the
economics of the aerogramme service are closely related to the weight of the aerogramme
form itself, an aerogramme should not contain any enclosures or have an attachment other
than a postage stamp. If an aerogramme has an enclosure or an attachment, other than a
postage stamp, or in any way fails to comply with the conditions laid down by the Postmaster
General for the aerogramme service, it will be considered to be posted as an air mail letter
and air mail fees at the letter rate must be paid.

Plain stamped official aerogrammes are obtainable from any post office at $2.3 each.
Privately manufactured aerogrammes may be used if they bear an indication that they have
been approved by the Postmaster General. Forms which do not bear such as indication will
be treated as ordinary air mail letters and charged accordingly. The postage on privately
manufactured aerogrammes may be prepaid by means of a $2.3 postage stamp or,
alternatively, by a franking impression made directly on the aerogramme form and not affixed
by label.

Classes of Mail

Letters (including aerogrammes and letter packets) and Postcards are classified as First
Class Mail. Small Packets, Printed Papers and Literature for the Blind are classified as
Second Class Mail. Parcels may be sent by air to most countries.


P O S TA G E R AT E S

Countries are divided into different zones according to distance. The postage rates to these
zones are shown in the Postage Rates and Services Leaflet.




August 2006                                                            Section 9 • page 4
POST OFFICE GUIDE                                                OVERSEAS POST            9.3



9.3    LETTERS
R AT E S O F P O S TA G E

See Postage Rates and Services Leaflet.


WEIGHT AND SIZE

See LIMITS OF WEIGHT AND SIZE in Section 4.


PA C K I N G A N D M A K E - U P

See PACKING AND MAKE-UP in Section 6.


G E N E R A L R E G U L AT I O N S

See LETTERS in Section 4.


A R T I C L E S O F VA L U E S E N T B Y L E T T E R P O S T

Only registered letters and insured letters may contain coin, banknotes, currency notes,
securities of any kind payable to bearer, travellers’ cheques, platinum, gold or silver
(manufactured or not), precious stones, jewels or other valuable articles.

Some countries do not admit registered letters containing articles of value. Some other
countries do not admit articles of value in the letter post. Such information can be found
under the respective destination headings in the Appendix.

Dutiable articles by letter post

Dutiable articles may be sent by letter post to certain countries under the Green Label
system. A green label showing the precise particulars and the value of the articles must be
affixed to the address side of each packet; and, in addition, if the country of destination so
requires, the packet should be accompanied by the required number of non-adhesive
customs declaration forms. Also, if the value of the item posted exceed HK$3,000, one or
more non-adhesive customs declaration forms, as required for parcels or as separately
required by the country of destination (see under respective destination in the Appendix),
must be furnished. The customs declaration forms should be securely fastened to the
packet. Green labels and customs declaration forms may be obtained at any post office.

Letters containing dutiable articles which do not conform to these regulations, or letters
despatched under the Green Label system to a country which does not admit the service,
may be returned, subjected to fines or confiscation, according to the laws of the country of
destination.




January 2006                                                            Section 9 • page 5
POST OFFICE GUIDE                                                 OVERSEAS POST             9.3



The affixing of a green label and customs declaration form if applicable, to a letter confers no
title to compensation in the event of loss, damage or delay.

Some countries do not accept articles subject to customs duty in ordinary, registered, or
insured letters. Such information can be found under the entry of respective destination in
the Appendix.

Sound Recordings of Spoken Messages

Packets containing spoken messages (in the sense of verbal personal communications)
recorded on disc, tape or wire for despatch abroad are chargeable at the letter rate of
postage and are subject to the general conditions applicable to letters. The recordings
must be enclosed in a strong protective cover.

ENQUIRIES

For registered and insured letters, see ENQUIRIES ABOUT LOSS OR NON-DELIVERY
under REGISTRATION and INSURANCE respectively in Section 5. Enquiries about
ordinary mail items will not be accepted.




October 2011                                                              Section 9 • page 6
POST OFFICE GUIDE                            OVERSEAS POST          9.4



9.4    LITERATURE FOR THE BLIND
See LITERATURE FOR THE BLIND in Section 4.




December 1999                                    Section 9   • page 7
POST OFFICE GUIDE                                                 OVERSEAS POST              9.5



9.5 PARCELS
R AT E S O F P O S TAG E

Postage rates are related to the actual cost of handling and conveyance and vary
considerably for various parts of the world. Prepayment of postage is compulsory. For full
information see Postage Rates and Services Leaflet.


WEIGHT AN D SIZE

The maximum weight as a rule is 20 kg but in some countries the limit is different. See the
Postage Rates and Services Leaflet on the maximum weight and limit of size.


PAC K I N G AN D M AK E - U P

See PACKING AND MAKE-UP in Section 6.


C U S T O M S D E C L AR AT I O N S AN D D E S PAT C H N O T E

All parcels for places abroad are liable to be opened for examination in the country of
destination and contents are subject to the customs, assay, trade mark and other legal
requirements of the country of destination. The sender of a parcel is accordingly required to
make an accurate declaration of the nature and value of the contents. Completion of
customs declarations is the responsibility of the sender alone. Customs declaration forms
should be completed in full, in order to facilitate rapid clearance of items. Customs
declaration forms for this purpose can be obtained beforehand at any post office. The forms
should be filled up in ink, but where more than one copy is required carbon copies may be
used. Senders are recommended to avoid the use of abbreviations, ditto marks and so on
which may not be intelligible in the country of destination. The impression of a rubber stamp
is not sufficient signature for such declarations and in the case of a parcel sent by a firm, if
the declaration is not signed by a responsible member of the firm it must be signed thus – A.
B. clerk to … -. If the contents are not fully described or are under-valued, the parcel is
liable to seizure and penalties may be incurred. The declaration should be made out in
English and also, when the country of destination requires (see under respective destination
in the Appendix) in the appropriate foreign language. Exceptionally, parcels for Macau,
Mainland China and Taiwan may be declared in Chinese characters.

Types of Customs Declaration Form

Two kinds of customs declaration forms are in use, namely :

   An adhesive form to be affixed to the parcel,

   A non-adhesive form, of which one or more copies may be required. With non-adhesive
    forms a despatch note as indicated below is also required.




January 2006                                                              Section 9 •   page 8
POST OFFICE GUIDE                                                   OVERSEAS POST             9.5



Details of the type of customs declaration form to be used and, where appropriate, the
number of non-adhesive declaration forms required are given in the respective destination in
the Appendix.

Details to be shown

The value of the contents of the parcel must be shown in Hong Kong currency on the
customs declaration and the net weight or quantity and the value of the different kinds of
articles enclosed should be shown in details with such other particulars as are likely to
facilitate the customs clearance of the parcel, for instance, the material of which clothing is
made, and whether or not it is new. If an article is being returned to its country of origin, this
should be stated.

If a consular invoice, a certificate of origin, or other similar document accompanies a parcel,
this should be stated on the relative customs declaration under the list of contents, and also
on the cover of the parcel if the customs declaration is of the non-adhesive kind.

Preparation of despatch notes

With a non-adhesive form of declaration a despatch note is required. The address on the
despatch note should always be as complete as the address on the parcel.

Disposal instruction in the event of non-delivery

When sending a parcel overseas it is always necessary to show what is to be done with it if it
cannot be delivered. There is space for this on the multi-part address pack for overseas
parcels. Senders shall pay for the charges involved for the return of an undeliverable parcel.
Senders may select to return/redirect the parcel by air or surface. If the selected mode of
conveyance is not available at the destination, the destination postal administration shall
arrange for the return of the parcel by the most appropriate means in use. In this connection
it should be noted that the option for the return to sender in the event of non-delivery either
forthwith or at the end of a stated period will not necessarily have any practical effect in the
case of a parcel addressed Poste Restante (or En Gare, as the case may be) or to a place
where parcels are not addressed to the door, but have to be collected from the Post Office.


P R O H I B I T I O N S AN D R E S T R I C T I O N S

Articles which may not be sent by post are shown under the heading PROHIBITIONS in
Section 6. Most countries prohibit or restrict the entry of certain goods as will be seen under
the respective destination in the Appendix. Should further information be required, enquiry
should be made to the representative of the destination concerned, e.g. Consular Offices
and Trade Commissioners.


A I R PAR C E L P O S T

Parcels may be sent by air to some countries and the same customs declarations, despatch
notes, etc., are required as for surface parcels. In addition, a blue air mail label must be
affixed to the address side of the wrapping, and to the déspatch note if the country of
destination requires a despatch note. Air parcels are subject to the same general conditions
as are applicable to surface parcels. It should be understood that they may be subject to
delay in customs in the country of destination.




January 2006                                                               Section 9 •   page 9
POST OFFICE GUIDE                                                 OVERSEAS POST             9.5



POSTING

Parcels must be handed in at a post office and a certificate of posting should be obtained.
This certificate does not confer any title or claim on Hongkong Post in case of loss or
damage to the parcel, although compensation is paid in certain cases. See under
COMPENSATION in Section 5.

Parcels cannot be registered but may be insured if such a service is shown as available
under the entry of the respective destination in the Appendix. The regulations concerning
insurance may be found under INSURANCE in Section 5.

Parcels in bulk

Where adhesive declarations are used a separate declaration must be affixed to each parcel
except in the services to Canada and the U.S.A. To these countries one adhesive
declaration may be used for any number of ordinary parcels posted simultaneously from one
sender to one addressee. Further details are given under ‘Canada’ and ‘U.S.A.’ in the
Appendix.

Where non-adhesive declarations and despatch notes are used, one set of declaration forms
and a despatch note may be used for two or three (not more) ordinary parcels from one
sender to one addressee, unless the contrary is stated under the respective destination in
the Appendix. In such a case, each parcel must be clearly marked by the sender One of a
batch of… parcels. The name and full address of both the sender and addressee must be
written in a precise and complete manner on each parcel sent.

Separate forms, as appropriate, must accompany all insured and cash on delivery parcels.

It will be of material advantage to the sender, and to Hongkong Post, if persons wishing to
post a large number of parcels, ordinary or insured, will give due notice to Hongkong Post.
Arrangements will be made for a special form of receipt which will expedite the treatment of
such parcels.


L I AB I L I T Y

The sender of a parcel which has not been delivered to the addressee has to pay the
conveyance and other costs incurred as a result of non-delivery even if the parcel has been
abandoned, sold or destroyed, and Hongkong Post reserves the right to collect a deposit in
advance to cover such costs.


D E L I V E RY AB R O AD

In some countries a fee is charged for delivery.

In a number of countries parcels have to be collected from the post office by the addresses.
Where this is the case the local Post Office or other concern handling postal parcels, may
notify the addressee when a parcel is available for collection.

Such information as is available will be found under the entry of the respective destination in
the Appendix.




September 2008                                                           Section 9 •   page 10
POST OFFICE GUIDE                                              OVERSEAS POST             9.5



ENQUIRIES

Enquiries about a parcel sent abroad should be made by means of form Pos 28B, which
may be obtained at any post office. Enquiries about non-delivery cannot be undertaken until
sufficient time has passed to allow the parcel to reach its destination.




December 1999                                                         Section 9 •   page 11
POST OFFICE GUIDE                   OVERSEAS POST          9.6



9.6    POSTCARDS
See under POSTCARDS in Section 4.




December 1999                           Section 9   • page 12
POST OFFICE GUIDE                                              OVERSEAS POST             9.7



9.7 PRINTED PAPERS
DEFINITION

See under PRINTED PAPERS in Section 4.


R AT E S O F P O S TAG E

See Postage Rates and Services Leaflet.


WEIGHT AN D SIZE

The limit of weight is 2 kg for destinations abroad. Packets of books or pamphlets sent
abroad may, however, weight up to 5 kg.

A periodical or magazine may be regarded as a book if it is published not more frequently
than once a year.

The exceptional weight limit of 5 kg does not apply to commercial publications such as
catalogues, price lists, etc.

For size limits, see LIMITS OR WEIGHT AND SIZE in Section 4.


M AK E - U P

See PRITNED PAPERS in Section 4.


AD M ISS IBLE DOCUMENTS

The following articles or documents are transmissible as printed papers in the overseas
post :-

   Address cards
   Advertisements
   Albums containing photographs
   Books
   Calendars
   Catalogues
   Correspondence courses sent by schools to their pupils and pupil’s exercises in the
    original or with corrections but without any note which does not relate directly to the
    performance of the work
   Diaries (except when sent as goods)
   Drawings




December 1999                                                         Section 9 •   page 13
POST OFFICE GUIDE                                                    OVERSEAS POST                  9.7



   Engravings
   Greetings and visiting cards (subject to the conditions published in ‘Printed cards’ in
    Additions and Alterations under PRINTED PAPERS in Section 4)
   Impressions obtained by means of computer                   printers   or     typewriter     posted
    simultaneously in several identical copies
   Maps
   Newspapers
   Notice of various      kinds,   printed,   engraved,   lithographed,         mimeographed            or
    photographed
   Pamphlets
   Paper patterns to be cut out
   Periodical works
   Photographs
   Pictures
   Plans
   Prospectuses
   Proofs of printing, corrected or uncorrected, with or without the relative manuscript
   Sheets of music (but not perforated sheets intended for use with automatic musical
    instruments)
The following are also admitted at the printed papers rate :-
   Letter post items exchanged between pupils of schools, provided that these items are
    sent through the principals of the schools concerned
   Manuscripts of works or for newspapers
   Musical scores or sheets of music in manuscript


A D D I T I O N S AN D A LT E R AT I O N S , E N C L O S U R E S , I N AD M I S S I B L E
            AR TIC LES

See under PRINTED PAPERS in Section 4.


L I AB I L I T Y TO C U S T O M S D U T Y A B R O AD

Advertising matter is subject to customs duty on entry into certain countries, notably
Australia, New Zealand and South Africa. In some cases books also are liable to duty.
Printed matter is not however debarred from transmission at the printed paper rate because
of liability to customs duty.




September 2008                                                                  Section 9 •    page 14
POST OFFICE GUIDE                                             OVERSEAS POST             9.7



L AR G E P O S T I N G S O N B E H AL F O F F O R E I G N F I R M S

See under MISCELLANEOUS in Section 4.


BULK POSTINGS

Customers who frequently have large quantities of newspapers or periodicals published in
Hong Kong, books, pamphlets, sheets of music (not perforated rolls) or maps, regardless of
where they are published, for despatch abroad may make arrangements with Hongkong
Post for such postings to be accepted in bulk.

See BULK AIRMAIL SERVICE, BULK BAG SERVICE and DIRECT AGENTS BAG SERVICE
in Section 5.


P E R M I T M AI L I N G S Y S T E M

See PERMIT MAILING SYSTEM in Section 3.




September 2008                                                       Section 9 •   page 15
POST OFFICE GUIDE                 OVERSEAS POST          9.8



9.8    SMALL PACKETS
See SMALL PACKETS in Section 4.




December 1999                         Section 9   • page 16
POST OFFICE GUIDE                                               OVERSEAS POST            9.9



9.9    SPEEDPOST
DESCRIPTION

Speedpost

Speedpost is a specially designed service programmed to provide reliability and high speed
delivery overseas. Reliability and speed are built into the system by eliminating most of the
normal mail processing steps both in Hong Kong and overseas.

The Speedpost Contract Service

The Speedpost Contract Service is designed for customers who require to send packages to
the same address on a regular basis. It offers a system which guarantees reliability, the
best schedules and unquestioned security over a comprehensive and well-tried international
postal network. A special contract is drawn up between Hongkong Post and the customer
for a minimum period of the three months. Thereafter the contract can be terminated by
written notice of one month by either side.

The Speedpost On Demand Service

The Speedpost On Demand Service is also available for the despatch of packages which
cannot be made on a fixed schedule. This service is offered at all post offices (except Sau
Mau Ping Post Office and Mobile Post Offices).

The Speedpost On Demand Pick-up Service

The Speedpost On Demand Pick-up Service provides door-to-door collection service by
telephone orders. There is no limit to the frequency of postings and number of items
posted and also no restriction to the party receiving the items. Customers are required to
sign an undertaking. The undertaking will take effect for a minimum period of three months
and thereafter may be terminated by written notice of one month by either party. Postage is
either charged to the deposit account maintained with Hongkong Post or prepaid by franking
labels.

Samples of merchandise

Samples of merchandise can be sent to most of the participating countries and a full
merchandise service is available to some of them (see Hongkong Post Speedpost Service
Guide which is obtainable at any post office). Such items must bear appropriate Customs
Declarations. Except for those items on which the Customs authorities require ‘Entry
Documentation’, packages containing samples and merchandise will normally take one day
longer than other Speedpost packages.


WEIGHT AND SIZE

The limits of size and weight are shown in the Hongkong Post Speedpost Service Guide
which is obtainable at any post office.




September 2008                                                          Section 9 • page 17
POST OFFICE GUIDE                                                OVERSEAS POST            9.9



L I A B I L I T Y F O R D E L AY, L O S S O R D A M A G E

Every packet shall be accepted for transmission by Speedpost under, and subject to, the
provisions of the Post Office Ordinance, and the Regulations and Rules made thereunder.

Compensation on an ex-gratia basis may be payable in respect of loss of, damage to or
delay in the delivery of Speedpost items in the following manner:

(i) Full refund of postage paid may be made in case of total loss, total damage or delay in
    delivery of one day or more with reference to the delivery standard for a particular
    destination or area published in Speedpost website (www.hongkongpost.com/speedpost)
    on the day the item is posted.

(ii) Compensation for direct loss, up to a maximum of $1,500 may be payable if it is proved
     to the satisfaction of the Postmaster General that direct loss has been sustained by the
     claimant as a result of loss or damage of the Speedpost item or delay in delivery for not
     less than 7 working days (on the basis of the working days of destinations).
     Compensation amount is according to the declared value on the Certificate of Posting or
     maximum HK$1,500 (whichever is the lowest). The claimant must provide relevant
     invoice to substantiate the value of content.

In assessing claims for compensation in respect of Speedpost items, the following
regulations shall apply :-

(a) The compensation paid will not exceed the market value of the item (excluding the
    market value of any message or information which it bears), or the amount of the
    damage sustained. Hongkong Post reserves the right of reinstating the contents of an
    item instead of paying compensation.

(b) Hongkong Post must be satisfied that the loss or damage occurred in the post.

(c)   In the case of damage or loss of contents, the item should be retained for inspection as
      far as possible in the state in which it was delivered.

(d) If complaint is made that the contents of an item have been abstracted, the cover must
    be produced.

(e) All claims for compensation must be supported by the original or photocopy of the
    certificate of posting for the items concerned. Hongkong Post cannot undertake to
    provide duplicates or to search records for posting particulars in respect of certificates
    of posting lost or destroyed by sender.

No compensation or postage refund is payable to Sender in case of:

(1) Delay or confiscation resulted from customs clearance (Customs clearance will be
    counted as full day). The Customs will only inform the addressee about the progress of
    customs clearance.
(2) Delay or damage resulted from insufficient packing.
(3) Sending items destined to the following destinations:
    Armenia, Kyrgyzstan, Macedonia, Moldova (Republic of), Mongolia, Turkmenistan,
    Uzbekistan (Republic of).
(4) Unclear description (e.g. sample, merchandise without detailed description of items),
    false, misleading or incomplete declaration that leads to failure of clearing item from
    customs by delivery agent, seizure or detention of the package by customs.
(5) Sender’s failure to provide required documents needed by import and export regulation
    of the destination prior to posting that leads to confiscation or return of item.



May 2010                                                                 Section 9 • page 18
POST OFFICE GUIDE                                                  OVERSEAS POST             9.9



(6) Delay, loss or damage caused by disaster, political risk, strike, nuclear explosion or war.
(7) Content includes any of the prohibited items listed in Speedpost Posting Guide Section
    2 and Section 4.
(8) Delay or/and failure of special services, such as request made after posting to change
    the name or address of addressee after posting, or to retrieve item for return to origin.

Under the Regulations, the decision of the Postmaster General on all questions of
compensation shall be final and conclusive.


MAKE-UP

Every packet shall be made up in reasonably strong cover appropriate to its contents, and so
that no part of the contents can be removed without either breaking or tearing the case,
wrapper or cover or forcing two adhesive surfaces apart, or breaking a seal.

Any article contained in the packet shall be adequately packed as a protection against
damage in course of transmission and in particular :-

(a) An article which is of a fragile nature shall be packed in a container of sufficient strength
    and shall be surrounded in that container with sufficient and suitable material to protect
    the article against the effect of such concussion, pressure and knocks to which postal
    packets are ordinarily exposed in transmission, and the packet shall bear the words
    FRAGILE WITH CARE written conspicuously in capital letters on the face of the cover
    above the address.

(b) An article which is liable to be damaged by bending shall be packed in a container of
    sufficient strength to prevent the article from being bent in transmission, and the packet
    shall bear the words DO NOT BEND written conspicuously in capital letters on the face
    of the cover above the address.


CHARGES

Speedpost postage rates are shown in the Hongkong Post Speedpost Rate Plan which is
obtainable at any post office.


D E L I V E RY D E S T I N AT I O N S

See the Hongkong Post Speedpost Rate Plan obtainable at any post office.




May 2010                                                                   Section 9 • page 19
POST OFFICE GUIDE                                                 OVERSEAS POST            9.10



9.10 ARTICLES LIABLE TO CUSTOMS
     DUTY OR OTHER RESTRICTION
G E N E R AL

Where the value of the contents of any postal packet sent abroad or received from abroad is
$4,000 or over, a declaration must be lodged with the Customs & Excise Department.


L E T T E R P O S T : O U T G O I N G PAC K E T S

The facilities for sending goods abroad in the letter mails vary according to the country of
destination.

The general regulations are given below; any additional regulations are shown under the
respective destination in the Appendix.

Before posting a packet containing goods for abroad, the sender should make sure that the
regulations and laws of the country of destination are complied with, as failure to do so may
lead to the return or confiscation of the packet, or the payment of a fine in addition to
customs duty as a condition of delivery.

The Post Office abroad may charge a postal fee for customs clearance in addition to
customs duty.

Letter Packets

All packets posted for abroad at the letter rate of postage and containing goods (whether
dutiable in the country of destination or not) must bear on the outside a green customs label.
Green labels are obtainable from any post office and should be carefully completed and
affixed to the address side of the packet. Not all countries allow dutiable goods to be sent in
letter packets. Those that do are indicated under the respective destination in the Appendix.

If the country of destination so requires, the packet should be accompanied by the required
number of non-adhesive customs declaration forms. Also, if the value of the item posted
exceed HK$3,000, one or more non-adhesive customs declaration forms, as required for
parcels or as separately required by the country of destination must be furnished. The
customs declaration forms should be securely fastened to the packet. Where separate
declarations are provided, only the upper part of the green label (Douane (peut être ouvert
d’office)) need be affixed to the packet. The label or declaration should be made out in
English and also, when the country of destination requires, in the appropriate foreign
language. For details, see under the respective destination in the Appendix.

Printed Papers

Printed matter liable to customs duty is not debarred on that account from transmission by
the printed paper post and, except in certain cases, see under respective destination in the
Appendix, no customs declaration is necessary.




January 2006                                                             Section 9 •   page 20
POST OFFICE GUIDE                                                 OVERSEAS POST             9.10



The following special requirements apply to printed matter sent to Australia, Botswana,
Canada, Lesotho, New Zealand, Norfolk Islands, South Africa and Swaziland :

   Australia (including Cocos (Keeling) Islands) and Norfolk Islands
    Advertising matter (catalogues, price lists, circulars and loose advertisements inserted
    in magazines) is dutiable.

    The following are, however, exempt from duty : trade catalogues and price-lists not
    designed to advertise the sale of goods by any person, firm or company in Australia
    when sent into Australia in single copies addressed to merchants, firms or companies
    therein, and not exceeding one copy to each merchant, firm or company or branch office
    thereof and not being for distribution.

   Botswana, Lesotho, South Africa and Swaziland
    Advertising matter, including direct advertising matter sent to private addresses is
    subject to customs duty.

   Canada (including Newfoundland)
    Printed matter must be conspicuously and indelibly marked with an indication of the
    country of origin.

   New Zealand
    Advertising matter (catalogues, price list and so on) is subject to customs duty under the
    New Zealand customs tariff, but trade catalogues and price lists relative to the goods of
    firms or persons having no established business in New Zealand are not liable to duty.

   Norfolk Islands
    See under Norfolk Islands in the Appendix.

    Small Packets

    Dutiable articles may be sent by the Small Packet post; a green label is essential.



L E T T E R P O S T : I N C O M I N G PAC K E T S

Dutiable articles may be sent to Hong Kong in letter packets, small packets and by parcel
post.

Duty on goods imported by post is calculated in accordance with the duty rate for the time
being in force, and any inquiry regarding the duty on a packet from abroad should be
addressed to the Customs & Excise Department.

Any packet containing dutiable goods which are not properly declared is liable to seizure by
the Customs & Excise Department.

Printed Papers

If the contents of printed paper packet are dutiable they should be declared. If the packet is
sent from one private person to another a green label is required; if it is sent by way of trade
a full customs declaration is required in addition to the top portion of a green label, and
where the goods are purchased from abroad, an invoice should also be provided.




December 1999                                                             Section 9 •   page 21
POST OFFICE GUIDE                                                  OVERSEAS POST             9.10



PAR C E L P O S T : O U T G O I N G PAR C E L S

Most articles sent abroad are dutiable, but some countries make concessions in the case of
gifts of small value (see under respective destination in the Appendix). Hongkong Post
accepts no responsibility for loss, delay or charges arising from the customs or other
regulations to which the contents of the parcel are subject.


PAR C E L P O S T : I N C O M I N G PAR C E L S

Parcels received from places abroad are subject to examination by the Customs; and those
containing dutiable articles are liable to a duty calculated in accordance with the duty rate for
the time being in force. If the contents are not properly declared, the parcel is liable to
seizure. Any enquiry in regard to duty on a parcel from a place abroad should be addressed
to the Customs & Excise Department.


P R E F E R E N T I AL TAR I F F S

Some articles produced or manufactured in Hong Kong are entitled to preferential rates of
Customs duty when exported to certain countries if accompanied by a Certificate of Origin,
Form A. Detailed information can be obtained from Certification Branch of the Trade
Department.




September 2008                                                             Section 9 •   page 22
POST OFFICE GUIDE                                                 OVERSEAS POST             9.11



9.11 IMPORT, EXPORT AND CURRENCY
   CONTROL
G E N E R AL

Under the Import and Export Ordinance (Chapter 60), the Reserved Commodities Ordinance
(Chapter 296), the Ozone Layer Protection Ordinance (Chapter 403) and their subsidiary
legislation, the Director-General of Trade and Industry is the licensing authority for imports
and exports of certain prohibited articles. These articles may only be imported, exported in
accordance with a licence issued by the Trade and Industry Department to which
Department reference should be made in case of doubt. Hongkong Post staff are not in a
position to advise whether an export licence is required in respect of a particular article or
class of goods; and they should not express any opinion on the subject of export restrictions.
In any case of doubt a parcel or packet will be accepted for posting, but such acceptance
should not be taken as implying in any way that export licensing requirements have been
satisfactorily met. The responsibility for complying with these requirements rests with the
sender. Hongkong Post shall accept no liability for customs declarations in whatever form
these are made, nor for decisions taken by the customs examination of the items submitted
to customs control. The following points should be noted :-

(a) Certain items not listed are subject to licensing control by the Director-General of Trade
    and Industry and under import/export control by other departments of the Government
    of the Hong Kong Special Administrative Region; these include :-

    (i)     the import and export of dangerous drugs by the Department of Health
            (Dangerous Drugs Ordinance, Cap. 134);

    (ii)    the import and export of radio transmitting equipment by the Office of the
            Telecommunications Authority (Telecommunications Ordinance, Cap. 106);

    (iii)   the import of animals, birds and reptiles by the Agriculture, Fisheries and
            Conservation Department (Public Health (Animals and Birds) Ordinance, Cap.
            139);

    (iv)    the import and export of arms and ammunition by the Hong Kong Police Force
            (Firearms and Ammunition Ordinance, Cap. 238);

    (v)     the import of dogs or cats by the Agriculture, Fisheries and Conservation
            Department (Dogs and Cats Regulations, Cap. 167);

    (vi)    the import of sand by the Civil Engineering and Development Department (Sand
            Ordinance, Cap. 147);

    (vii)   the import of plants, plant pests and soil by the Agriculture, Fisheries and
            Conservation Department (Plant (Importation and Pest Control) Ordinance, Cap.
            207);

    (viii) the import of any artificial sweetener or food containing artificial sweetener by the
           Department of Health (Food Adulteration (Artificial Sweeteners) Regulations,
           Cap. 132).




September 2008                                                            Section 9 •   page 23
POST OFFICE GUIDE                                                  OVERSEAS POST            9.11



     (ix)    the export of poultry carcasses or poultry products to certain scheduled countries
             by the Agriculture, Fisheries and Conservation Department (Poultry (Slaughtering
             for Export) Regulations, Cap. 139);

     (x)     the import and export of endangered species, scheduled animal parts and
             controlled medicine by the Agriculture, Fisheries and Conservation Department
             (Animals and Plants (Protection of Endangered Species) Ordinance, Cap. 187);

     (xi)    the export of any local protected wild plant, or any part of it by the Agriculture,
             Fisheries and Conservation Department (Forest and Countryside Ordinance,
             Cap. 96);

     (xii)   the export of any protected wild animal, or any part or nest or egg of it by the
             Agriculture, Fisheries and Conservation Department (Wild Animals Protection
             Ordinance, Cap. 170);

     (xiii) the import and export of explosives by the Civil Engineering and Development
            Department (Dangerous Goods (General) Regulations, Cap. 295) and Dangerous
            Goods (Government Explosives Depots) Regulations, Cap. 295);

     (xiv) the import of game, meat, poultry and prohibited meat by the Department of
           Health (Imported Meat and Poultry Regulations, Cap. 132);

     (xv)    the import of food containing added colouring matter by the Department of Health
             (Colouring matter in Food Regulations, Cap. 132);

     (xvi) the import of food containing metals by the Department of Health (Food
           Adulteration (Metallic Contamination) Regulations, Cap. 132);

     (xvii) the import food containing aflatoxins and/or erucic acid by the Department of
            Health (Harmful substances in Food Regulations, Cap. 132);

     (xviii) the import of food containing preservatives and/or antioxidants by the Department
             of Health (Preservatives in Food Regulations, Cap. 132);

     (xix) the import of smokeless tobacco products by the Department of Health
           (Smokeless Tobacco Products (Prohibition) Regulations, Cap. 132);

     (xx)    the import and export of Ozone Depleting substances by the Environmental
             Protection Department (Ozone Layer Protection Ordinance Cap. 403);

     (xxi) the import of radioactive substances and irradiating apparatus by Department of
           Health (Radiation Ordinance Cap. 303).

(b) The import and export of dutiable commodities (tobacco, liquor, methyl alcohol,
    hydrocarbon oil and cosmetics) are controlled by the Commissioner of Customs &
    Excise. Applications for import and export licences should be made to the Customs
    and Excise Department.

(c) The import/export and transhipment of acetylating substances (acetic anhydride, acetyl
    chloride and acetyl bromide) must be covered by import/export authorization and
    transhipment permit approved by the Commissioner of Customs & Excise. Enquiries
    may be addressed to the Customs and Excise Department.




January 2006                                                              Section 9 •   page 24
POST OFFICE GUIDE                                                OVERSEAS POST             9.11



Where the value of the contents of any postal packet sent abroad or received from abroad is
$4,000 or over, a declaration must be lodged with the Customs & Excise Department.


B AN K N O T E S , C U R R E N C Y N O T E S E T C .

There is no restriction on the import or export of banknotes or currency notes.


IMPORT LICENCES

Certain goods require the production of a valid import licence before delivery can be
effected; all enquiries on this matter should be directed to Trade and Industry Department.
The following goods must be covered by valid import licences when imported from any
territory :-

(a)   Strategic commodities;
(b)   Reserved commodities;
(c)   Pesticides;
(d)   Radioactive substances and irradiating apparatus;
(e)   Pharmaceutical products and medicines;
(f)   Textiles;
(g)   Ozone depleting substances.


EXPORT LICENCES

Certain goods require the production of a valid export licence before exportation can be
effected; all enquiries on this matter should be directed to Trade and Industry Department.

The following goods must be covered by valid export licences when exported from Hong
Kong :-

(a)   Strategic commodities;
(b)   Reserved commodities;
(c)   Pesticides;
(d)   Textiles;
(e)   Pharmaceutical products and medicines;
(f)   Ozone depleting substances.




January 2006                                                             Section 9 •   page 25
POST OFFICE GUIDE                                                OVERSEAS POST             9.12



9.12 SERVICES TO MERCHANT SHIP
     ABROAD
GENERAL INFORMATION

Correspondence and parcels addressed to agents at a port overseas, or letters and
                                                              s
postcards for a ship overseas sent c/o the shipping company’ office in Hong Kong when the
company agrees to the arrangement, are subject to the normal overseas post regulations as
appropriate to the destination. See the respective destination in the Appendix.


METHOD OF ADDRESSING

As a general rule correspondence and parcels intended for delivery to a person on a
merchant ship overseas should be addressed to the ship c/o the agents of the shipping
company concerned at the appropriate port of call overseas. The address should include
the name of the person being written to, his rank or rating (and discharge book number, if
known) and the name of the ship, all in capital letters, c/o the agents at the appropriate port
overseas.

Example :

J. SMITH, FIREMAN
DIS. A. No. (123456)
S.S. (NAME OF SHIP)
c/o (Name of Owners or Owners’Agents)
(Number and Street)
(Name of Port)
(Country of Destination)

Alternatively if the shipping company so instructs, but not otherwise, letters and postcards
(whether prepaid for transmission by surface routes or by air mail) can be addressed to the
seafarer c/o the shipping company’s office in Hong Kong. The letter should not be put into
a separate envelope addressed to the shipping company. It is particularly important that
parcels should not be addressed to shipping companies’offices in Hong Kong.


POSTAL SERVICE BY
SURFACE ROUTES TO SHIPS IN FOREIGN WATERS

Conditions and rates of postage are the same as those for items posted to addresses in
countries abroad.


POSTAL SERVICES BY
AIR MAIL TO SHIPS IN FOREIGN WATERS

The normal civil air mail postage rates apply. See the Postage Rates and Services Leaflet
and the respective destination in the Appendix.




December 1999                                                            Section 9   • page 26
POST OFFICE GUIDE                                              OVERSEAS POST            9.13



9.13 OVERSEAS POST – SERVICE
     INFORMATION BY DESTINATION
Detailed service information is shown by destination in the Appendix. Information on
postage rates is shown separately in the Postage Rates and Services Leaflet, available free
of charge at any post office.


FREQUENCY OF SERVICE

Frequent air and surface despatches are made to most parts of the world and the latest
times of posting for airmail items can be found in the Postage Rates and Services Leaflet.
As for the latest times of posting for Speedpost, they are published in the Hongkong Post
Speedpost Service Guide.


PROHIBITIONS AND RESTRICTIONS

The prohibitions and restrictions shown under individual destinations are those imposed by
the destination concerned. Additional overriding general prohibitions and restrictions are
set out under PROHIBITIONS in Section 6.




December 1999                                                         Section 9   • page 27
POST OFFICE GUIDE                                        REMITTANCE SERVICES             10.1



SECTION          REMITTANCE

 10              SERVICES

10.1 MONEY ORDERS
SCOPE OF SERVICE

Money orders may be sent to or received from the countries/territories shown in the table at
the end of this Section, which gives in detail the special conditions relating to the various
countries/territories.


AM OUN T

No single order can be issued for a sum exceeding the maximum amount indicated in the
table at the end of this Section.


L I AB I L I T Y O F H O N G K O N G P O S T

After a money order has been paid, Hongkong Post is not liable to meet any further claim in
connection with the money order in question.


ENQUIRIES

Enquiries for money orders must be made within one year from the date of remittance. An
enquiry form for such purpose is obtainable at any post office.




September 2008                                                          Section 10 • page 1
POST OFFICE GUIDE                                           REMITTANCE SERVICES                10.2



10.2 MONEY ORDERS FOR PAYMENT IN
     PLACES OUTSIDE HONG KONG
MAXIMUM AMOUNT

The maximum amount for a single order issued to a place outside Hong Kong differs among
various countries/territories as indicated in the table at the end of this Section.


COMMIS SION

A commission of HK$40 plus 0.5% of the remitted amount is charged on each money order
issued for payment in a place outside Hong Kong.


PURCHASE

The appropriate printed application forms for the purchase of orders payable in places
outside Hong Kong should be used and completed in duplicate. Such forms are obtainable
at any post office.


TRANSMISSION OF REMITTANCE

A certificate for the issue of a money order (for retention as a receipt) is handed to the
remitter.    Payment is effected by means of a money order made out in the
countries/territories of payment. Particulars are transmitted by facsimile to the postal
administration concerned.


PAYMENT OF REMITTANCE

For details of payment in individual countries/territories, please refer to the table at the end of
this Section.


PERIOD OF VALIDITY

Orders are normally valid for three months after the month of issue. The validity of money
orders shall expire on the last day of the third month following the month of issue.


ALTERATION OF ADDRESS

If an alteration in the address of the payee or remitter is required, an application, preferably
on the form provided for the purpose, obtainable at any post office, should be made by the
remitter.




December 1999                                                               Section 10   • page 2
POST OFFICE GUIDE                                       REMITTANCE SERVICES               10.2



ADVICE OF PAYMENT

If the remitter wishes to know the date when the money order is paid to the payee, he is
required to complete a form Advice of Payment which is obtainable at any post office. A
request for an advice of payment should be made at the time a money order is issued.

At the time when the payee receives the payment, he will be asked to sign on the Advice of
Payment form. The paying office in the postal administration concerned will then return the
acknowledged form to the remitter by airmail.

The fee for this service is HK$11 per money order.


STOP PAGE OF PAYMENT

If the remitter wishes to apply for stoppage of payment of a money order, he is requested to
complete an enquiry form. The form for this purpose is obtainable at any post office.

The fee for this service is HK$40.


ISSUE OF A DUPLICATE OF A MONEY ORDER

If the remitter wishes to apply for issue of a duplicate of a money order, he is requested to
complete an enquiry form. The form for this purpose is obtainable at any post office.

The fee for this service is HK$40.


REFUND OF A VOID MONEY ORDER

A money order that has been remaining unpaid to the payee after its expiry shall be treated
as void. The amount of the money order will then be refunded to the remitter.

The fee for this service is HK$40, which will be deducted from the refunded amount.




December 1999                                                          Section 10   • page 3
POST OFFICE GUIDE                                      REMITTANCE SERVICES            10.3



10.3 MONEY ORDERS FOR PAYMENT IN
   HONG KONG
M AX I M U M A M O U N T

Money orders issued in places outside Hong Kong are normally in United States dollars and
are converted to Hong Kong dollars for payment to payees at the exchange rate prevailing
on the day of receipt. However, in abnormal circumstances where the exchange rates
between United States dollars and Hong Kong dollars fluctuate significantly, Hongkong Post
reserves the right to choose to pay the remittance in either United States dollars or Hong
Kong dollars. The maximum amount for a single order payable in Hong Kong differs among
the countries/territories of origin as indicated in the table at the end of this Section.


M E T H O D O F T R AN S M I S S I O N

Money orders issued in places outside Hong Kong are paid by means of a crossed cheque
sent to the address of the payee. These cheques are prepared from particulars supplied by
the country/territory of origin. Enquiries on these cheques can be made to the Remittance
Unit, 3/F, Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong or by
telephone at 2921 2469.


PAY M E N T

Through bank. The payee may deposit the crossed cheque to his bank account.

At Post Office. If the payee has no bank account, he should inform the Remittance Unit
located at 3/F, Hongkong Post Headquarters, 2 Connaught Place, Central, Hong Kong either
in writing or by telephone at 2921 2469 in order to arrange encashment of the crossed
cheque at a selected post office. Before a crossed cheque can be paid, the payee as
named by the remitter must sign on the back of the cheque, and produce some means of
identification.


P E R I O D O F VAL I D I T Y

A crossed cheque should be deposited to the payee’s bank account, or presented for
payment, within three months of the date shown on the cheque.




September 2008                                                       Section 10 • page 4
POST OFFICE GUIDE                                         REMITTANCE SERVICES             10.4



10.4 TABLE OF MONEY ORDER SERVICE
Remittance by money order is available to the countries shown in the following :

                     MAXIMUM
COUNTRY/             AMOUNT FOR A
TERRITORY            SINGLE ORDER           REMARKS

The Philippines      US$5,000               (i)    The remitter may choose to deposit the
                                                   amount of money order to the payee’s
                                                   bank account direct.

                                            (ii)   Philippines Postal Corporation will convert
                                                   the US$ remittance into equivalent
                                                   amount of Peso when accepting and
                                                   paying the remittance. The exchange
                                                   rate of US$ will be sent by Philippines
                                                   Postal Corporation.

The Mainland of      US$1,000               (i)    The remitter and payee must be an
China                                              individual and not a company or an
                                                   organization.

                                            (ii)   The remitter may choose RMB or US$ for
                                                   payment to the payee. If RMB is chosen,
                                                   the payee can only receive RMB. If US$
                                                   is chosen, the payee can choose to
                                                   receive either US$ or RMB after receiving
                                                   the notification of remittance collection.
                                                   The exchange rate from US$ to RMB will
                                                   be based on such rate as announced by
                                                   the People’s Bank of China on the date of
                                                   payment. The payee can collect RMB at
                                                   a designated post office nearby or US$ at
                                                   a designated post office in the major
                                                   cities.    Further information can be
                                                   obtained at any post office or the
                                                   Hongkong Post Remittance Unit at
                                                   telephone 2921 2469.

Japan                US$ 5,000              (i)    Remittance made in Hong Kong will be
                                                   converted from Hong Kong Dollars to US
                                                   Dollars equivalent and then remitted to
                                                   Japan. The currency to be collected by
                                                   recipients is Yen.




March 2010                                                               Section 10 • page 5
POST OFFICE GUIDE                                REMITTANCE SERVICES             10.4




Nepal                  US$ 2,000    (i)   Remittance made in Hong Kong will be
                                          converted from Hong Kong Dollars to US
                                          Dollars equivalent and then remitted to
                                          Nepal. The currency to be collected by
                                          recipients is Nepalese Rupees.

Indonesia              US$ 2,000    (i)   Remittance made in Hong Kong will be
                                          converted from Hong Kong Dollars to US
                                          Dollars equivalent and then remitted to
                                          Indonesia. The currency to be collected by
                                          recipients is Indonesian Rupiah.


Abbreviations :

US$         United States Dollars

RMB         Reminbi




March 2010                                                      Section 10 • page 6
POST OFFICE GUIDE                                                                                       INDEX        A/B

              DESCRIPTION                                                                            SECTION PAGE
              Addressing, method of .................................................................          6.1         1


   A          Advice of delivery
                  Insured articles ...................................................................... 5.10
                    Registered articles ................................................................ 5.16
                                                                                                                          26
                                                                                                                          46
              Aerogrammes ..............................................................................       9.2         3
              Affixing Stamps ............................................................................ 4.12           21
              Air mail services ...........................................................................    9.2         3
              Air Parcel Post .............................................................................    9.5         9
              Arms by post to places abroad ....................................................               6.3        16
              Articles liable to customs duty ...................................................... 9.10                 20


              Bags, Private Post Office ............................................................. 5.12                29
              Bank-notes by post


   B              Compulsory registration ........................................................ 5.16
                    Counterfeit ............................................................................
                    Insurance to places abroad ..................................................
                                                                                                               6.3
                                                                                                               6.3 17, 20
                                                                                                                          45
                                                                                                                          18


                    Restriction on transmission
                    -    Printed papers ................................................................       4.7         9
                    -    Small Packets .................................................................       4.8        14
              Bees by post ................................................................................    6.2        11
              Betting advertisements by post ....................................................              6.3        16
              Blind persons’ special postal facilities ..........................................              4.4         5
              Books by printed papers post ......................................................              4.7         9
              Boxes, Private Post Office ........................................................... 5.13                 31
              Braille books by post ....................................................................       4.4         5
              Bulk Airmail Service .....................................................................       5.1         1
              Bulk Bag Service .........................................................................       5.3         6
              Bulk Posting of Lightweight Items (Japan & Thailand) …………… 5.2                                               5
              Business Reply Service ...............................................................           5.4         8




August 2006                                                                                      INDEX •         page 1
POST OFFICE GUIDE                                                                                          INDEX        C/D

                DESCRIPTION                                                                             SECTION PAGE
                Callers’ delivery of correspondence ............................................. 4.10                       18


  C             Certificate of Authority ..................................................................
                Certificates of posting .................................................................. 4.12
                                                                                                                  5.6


                Change ........................................................................................ 4.12
                                                                                                                             14
                                                                                                                             21
                                                                                                                             22
                Charges, Principal
                      Postal services .....................................................................       2.1         1
                Cheques accepted by Post Office ................................................ 4.12                        22
                Christmas crackers by post ..........................................................             6.3        17
                Circulars
                      Bulk posting .......................................................................... 4.12           22
                Clubbed packet licences .............................................................. 4.12                  22
                                                                                                        6.3                  19
                Coin
                      Compensation for loss or damage ........................................                    5.7        15
                      Compulsory registration ........................................................ 5.16                  45
                      Definition ..............................................................................   5.7        16
                      Insured parcels, packing and make-up .................................                      5.7        18
                      Restrictions ...........................................................................    6.2        10
                                                                                                                  6.3        16
                Collection of postal packets
                      Private bags ......................................................................... 5.12            29
                      Private posting boxes ...........................................................           4.9        16
                Compensation for postal packets
                      General Information ..............................................................          5.7        15
                      Insured Letters and Parcels ..................................................              5.7        17
                      Registered Packets ..............................................................           5.7        18
                      Uninsured Parcels, Overseas ...............................................                 5.7        19
                      Uninsured Parcels, Local ......................................................             5.7        20
                Complaints and enquiries
                      Miscellaneous .......................................................................       1.2         2
                                                                                                                  1.3         4
                Postal
                      -    General ...........................................................................    1.2         2
                      -    Insured articles ............................................................... 5.10             26
                      -    Registered articles .......................................................... 5.16               46
                Counterfeit stamps .......................................................................        6.3        18




December 1999                                                                                       Contents •      Page 1
POST OFFICE GUIDE                                                                                          INDEX          C/D

              DESCRIPTION                                                                              SECTION PAGE


              Crockery by post, Packing ...........................................................               6.2          10
              Currency control .......................................................................... 9.11                 23
              Customs declarations for parcels to Overseas destinations generally
              ..................................................................................................... 9.5         8
              Customs charges abroad ............................................................. 9.10                        22
              Customs charges
                    Parcels, Incoming ................................................................. 9.10                   22
                    Parcels, Outgoing ................................................................. 9.10                   22
                    Postal packets, except parcels,
                    -     incoming ......................................................................... 9.10              21
                    -     outgoing .......................................................................... 9.10             20
              Customs declarations, Preparation
                    Letters, Green label ..............................................................          9.3            5
                                                                                                                9.11           23
                    Parcels .................................................................................     9.5           8
                    Printed papers ......................................................................         9.7          14
                    Small Packets .......................................................................         4.8          15
                                                                                                                  9.8          16
              Customs regulations overseas
                    Letters, Green label .............................................................. 9.10                   20
                    Parcels .................................................................................     9.5           8
                    Preferential tariffs ................................................................. 9.10                22
                    Printed papers ...................................................................... 9.10                 20


              Damage, Claims – see COMPENSATION ...................................                               5.7          15


   D          Dangerous articles
                    Letter post.............................................................................
                    Parcel post ...........................................................................
                                                                                                                  6.3
                                                                                                                  6.3
                                                                                                                               16
                                                                                                                               20
              Delivery charges
                    Business Reply items ...........................................................              5.4           8
              Delivery of postal packets
                    Alternative addresses ........................................................... 4.10                     17
                    Callers .................................................................................. 4.10            18
                    Holiday ................................................................................. 4.10             17
                    Large packets ....................................................................... 4.10                 17
                    Parcels from abroad ............................................................. 4.10                     17
                    Poste Restante ..................................................................... 4.10                  18
                    Private bags ......................................................................... 5.12                29

August 2006                                                                                         INDEX •           page 3
POST OFFICE GUIDE                                                                                          INDEX         D/E

              DESCRIPTION                                                                               SECTION PAGE
                    Private boxes ........................................................................ 5.13              31
                    Sunday ................................................................................. 4.10            17
              Demurrage charges on inward parcels ........................................ 4.10                              17
              Deposit Account ...........................................................................         3.7        10
              Detention of postal packets
                    Containing prohibited articles ...............................................                6.2        15
                    Exceptional ........................................................................... 4.12             22
                    Senders’ and third parties requests ...................................... 4.12                          23
              Dimensions of postal packets ......................................................                 4.2         2
              Diversion of postal packets .......................................................... 4.12                    23
              Drugs, dangerous, by post abroad ...............................................                    6.3 16, 17


              Embarrassing postal packets .......................................................                 6.3        21


   E          Enquires
                    Miscellaneous .......................................................................
                    Postal
                                                                                                                  1.2         2


                    -    Insured articles ............................................................... 5.10               25
                    -    Loss or Non-delivery of registered articles ...................... 5.16                             46
              Envelopes
                    Addressing ...........................................................................        6.1         1
                    Business Reply .....................................................................          5.4         8
                    Colour ...................................................................................    6.3        23
                    Plastic ...................................................................................   6.3        25
                    Position of address ...............................................................           6.1         4
                    Printed papers ......................................................................         4.7         9
                    Printing on ............................................................................      6.1         4
                    Prohibited styles ...................................................................         6.3        21
                    Quality...................................................................................    6.3        23
                    Registered letter ................................................................... 5.16               43
                    Re-use of .............................................................................. 5.16            45
                                                                                                              6.3            24
                    Size ......................................................................................   6.3        23
                    Trap packets .........................................................................        6.3        24
                    Window type .........................................................................         6.3        21
              Evasion of postage ...................................................................... 4.12                 22
              Exceptional detention of postal packets ....................................... 4.12                           22




August 2006                                                                                         INDEX •         page 4
POST OFFICE GUIDE                                                                                      INDEX        E/F/G

              DESCRIPTION                                                                           SECTION PAGE
              Exclusive rights of the Postmaster General .................................                    1.5        17
              Exemption from postage .............................................................. 4.12                 22
              Explosives by post prohibited ......................................................            6.3        17
              Export and currency control ......................................................... 9.11                 23
              Export licences ............................................................................ 9.11          25
              Express Service ...........................................................................     5.9        23


              Fashion papers by overseas printed papers post ........................                         4.7        13


   F          Fees, principal – see PRINCIPAL SERVICES AND CHARGES ...
              Films by post, Packing .................................................................
              Foreign currency .......................................................................... 4.12
                                                                                                              2.1
                                                                                                              6.2
                                                                                                                          1
                                                                                                                         12
                                                                                                                         22
              Forms, Post Office, Imitation prohibited .......................................                3.2         2
              Fortune-telling advertisements by post ........................................                 6.3        16
              Forwarding – see REDIRECTION ................................................ 5.15                         39
              Fragile articles, Distinctive marking ..............................................            6.2        10
              Franking (postage meter) machines ............................................                  3.3         3


              Glass by post, Packing ................................................................         6.2        10


  G           Gold by post ................................................................................


              Gramophone records by post, Packing ........................................
                                                                                                              6.2
                                                                                                              6.3
                                                                                                              6.2
                                                                                                                         10
                                                                                                                         16
                                                                                                                         10
              (For speech recordings, see also Sound recordings)
              Greasy substances by post ..........................................................            6.2        10
              Greetings Cards by printed papers post ......................................                   4.7        11




August 2006                                                                                     INDEX •         page 5
POST OFFICE GUIDE                                                                                     INDEX          H/I/J

              DESCRIPTION                                                                          SECTION PAGE


              Hours of Business ........................................................................     1.4           5


   H
              Identity, Evidence to be produced by caller .................................. 4.10                         18


     I              Poste restante packets ......................................................... 4.10
                    Private boxes ........................................................................ 5.13
                    Private bags ......................................................................... 5.12
                                                                                                                          18
                                                                                                                          31
                                                                                                                          29
              Import and Export Control ............................................................ 9.11                 23
              Import restrictions
                    Abroad .................................................................................. 9.11        23
              Indecent articles by post ..............................................................       6.3          17
              Insurance,
                    Advice of Delivery ................................................................. 5.10             26
                    Compensation ...................................................................... 5.10              27
                    Compulsory (Parcels) ........................................................... 5.10                 27
                    Description ........................................................................... 5.10          24
                    Enquiries .............................................................................. 5.10         27
                    Insured Letters ..................................................................... 5.10            25
                    Insured Parcels ..................................................................... 5.10            25
                    Insured Value ........................................................................ 5.10           26
              International Business Reply Service ...........................................               5.5          11
              International postal reply coupons ............................................... 5.17                     47


              Jewellery


    J               Compensation for loss or damage ........................................
                    Definition of term ..................................................................
                                                                                                             5.7
                                                                                                             5.7
                                                                                                             6.3
                                                                                                                          17
                                                                                                                          17
                                                                                                                          20
                    Insured Services ...................................................................     6.3          20
                    Packing and make-up ........................................................... 5.10                  25
                                                                                                     6.2                   9
                    Prohibition in unregistered packets .......................................              6.3          16
                                                                                                             6.3          20




August 2006                                                                                    INDEX •           page 6
POST OFFICE GUIDE                                                                                           INDEX             L

                 DESCRIPTION                                                                             SECTION PAGE
                 Leeches by post ...........................................................................       6.2        11


   L             Letters – boxes
                       Household, Size of apertures ............................................... 4.12
                       Private posting ......................................................................      4.9
                                                                                                                              23
                                                                                                                              16
                 Letter post
                       Addressing, Method ..............................................................           6.1         1
                       Airmail letters ........................................................................    9.2         3
                       Business Reply .....................................................................        5.5        11
                       Certificates of posting ........................................................... 4.12               21
                       Collection ..............................................................................   4.9        16
                       Compensation ......................................................................         5.7        15
                       Delivery ................................................................................ 4.10         17
                       Dutiable articles ....................................................................      9.3         5
                       Embarrassing packets ..........................................................             6.3        21
                       Insurance .............................................................................. 5.10          24
                       Large postings made abroad ................................................ 4.12                       23
                       Large postings on behalf of foreign firms .............................. 4.12                          23
                       Limits of weight and size .......................................................           4.2         2
                       Make-up ...............................................................................     6.2         9
                       Merchant ship abroad ........................................................... 9.12                  26
                       Non-delivery ......................................................................... 4.11            19
                       Preferential tariffs ................................................................. 9.10            22
                       Prohibited articles .................................................................       6.3        16
                       Rates of postage ..................................................................         2.1         1
                       Redirection ........................................................................... 5.15           39
                       Registration .......................................................................... 5.16           43
                       Reply coupons ...................................................................... 5.17              47
                                                                                                            4.12              24
                       Surcharge .............................................................................     4.3         4
                 Letters, Recall from the post forbidden ........................................ 4.12                        23
                 Liability for loss in the post – see COMPENSATION ....................                            5.7        15
                 Liability of Hongkong Post – see COMPENSATION ....................                                5.7        15
                 Liability of the sender for payment of postage, and other costs . . . 4.12                                   22
                                                                                        9.2                                    3
                 Licences
                       Business Reply postal packets .............................................                 5.4         8
                       Clubbed packet ..................................................................... 4.12              22




September 2008                                                                                       INDEX •         page 7
POST OFFICE GUIDE                                                                                        INDEX         L/M

              DESCRIPTION                                                                             SECTION PAGE
                    Export ................................................................................... 9.11         25


   L                Franking (postage meter) machine .......................................                     3.3
                    Import ................................................................................... 9.11
              Literature for the blind ..................................................................        4.4
                                                                                                                             3
                                                                                                                            25
                                                                                                                             5
              Living creatures by post ...............................................................           6.3        18
              Local, Definition of term ...............................................................           8          1
              Local mails ...................................................................................    2.1         1
              Local Parcel Post .........................................................................        4.5         6
              Loss and damage, Postal compensation .....................................                         5.7        15
              Lottery tickets and advertisements prohibited by post ..................                           6.3        16


              Mail chutes ..................................................................................     4.9        16


  M           Make-up of articles for the post – see PACKING AND MAKE-UP 6.2
              Manuscripts by post .....................................................................
              Maps by printed papers post ........................................................
                                                                                                                 4.7
                                                                                                                 4.7
                                                                                                                             9
                                                                                                                            12
                                                                                                                            12
              Matches by post ...........................................................................        6.3        17
              Meat by
                    Letter post, Prohibited by ......................................................            6.3        18
                    Parcel post ...........................................................................      6.3        20
              Medical analysis, articles for ........................................................            6.2        14
              Merchant Ship, Service to
                    Postal ................................................................................... 9.12         26
              Money by post
                    Compensation for loss ..........................................................             5.7        15
                                                                                                                5.16        46
                    Compulsory registration ........................................................ 5.16                   45
                    Currency control ................................................................... 9.11               23
                    Definition ..............................................................................    5.7        16
                    Insurance .............................................................................. 5.16           45
                                                                                                              6.3           16
                                                                                                              6.3           20
                    Registration .......................................................................... 5.16            45
              Money-lender’s circulars by post .................................................                 6.3        16




August 2006                                                                                       INDEX •          page 8
POST OFFICE GUIDE                                                                                           INDEX M/N/O

                 DESCRIPTION                                                                           SECTION PAGE
                 Money Orders
                       Advice of payment ................................................................ 10.2                  3
                       Alteration of address ............................................................. 10.2                 2
                       Commission .......................................................................... 10.2               2
                       Enquiries .............................................................................. 10.1            1
                       Liability of Hongkong Post .................................................... 10.1                     1
                       Payment ............................................................................... 10.2             2
                                                                                                               10.3             4
                       Period of validity ................................................................... 10.2              2
                       Refund .................................................................................. 10.2           3
                       Remittance ........................................................................... 10.1              1
                       Stoppage of payment ........................................................... 10.2                     3
                 Morphine by post abroad .............................................................              6.2        14
                                                                                                                    6.3        16
                 Music manuscripts and scores by post abroad ............................                           4.7        12


                 Newspapers by post ....................................................................            4.7        12


   N             Non-delivery of postal packets
                       Postal packets generally ....................................................... 4.11

                       Poste restante correspondence ............................................ 5.11
                                                                                                                               19

                                                                                                                               28
                       Parcels .................................................................................    4.5         7
                                                                                                                   4.11        19
                 Non-liability of Hongkong Post
                       Money orders ....................................................................... 10.1                1
                       Overseas post
                       -    Loss due to customs regulations .................................... 9.10                          22
                       -    Postal articles seized or returned ....................................                 6.3        19
                       -    Registered articles .......................................................... 5.16                43
                       -    Uninsured parcels ...........................................................           5.7        19
                       -    Miscelleaneous ............................................................... 4.12                22


                 Obscene articles prohibited by post .............................................                  6.3        18


  O              Oilskins by overseas post ............................................................
                 Overseas Parcel Post ..................................................................

                 Overseas surface mail .................................................................
                                                                                                                    6.3
                                                                                                                    9.5

                                                                                                                    2.3
                                                                                                                               18
                                                                                                                                8

                                                                                                                                3




September 2008                                                                                       INDEX •          page 9
POST OFFICE GUIDE                                                                                     INDEX                P

              DESCRIPTION                                                                        SECTION PAGE



   P
              Packing and make-up for the post
                  Articles for medical analysis ................................................. 6.2                  14
                  Blind persons’ literature ........................................................ 4.4                5
                  Business Reply items ........................................................... 5.4                  8
                  General ................................................................................. 6.2         9
                  Insured letters ....................................................................... 5.10         25
                  Insured parcels ..................................................................... 5.10           25
                  Letters .................................................................................. 4.3        4
                  Maps .................................................................................... 6.2        11
                  Paints ................................................................................... 6.2       12
                  Parcels ................................................................................. 4.5         6
                                                                                                             6.1        8
                  Postcards ............................................................................. 4.6           8
                  Printed papers ...................................................................... 4.7             9
                  Radio-active materials .......................................................... 6.3                17
                  Registered articles ................................................................ 5.16            44
                  Senders’ responsibility .......................................................... 6.2                9
                  Small Packets ....................................................................... 4.8            14
              Paper money by post
                  Compulsory registration ........................................................ 5.16                45
                  Definition, Postal ................................................................... 5.7           16
                  Overseas services
                  - Currency control ............................................................. 9.11                25
              Parcel post
                  Addressing, Method .............................................................. 6.1                 8
                  Air......................................................................................... 9.5      9
                  Bulk postings ........................................................................ 9.5           10
                  Certificates of posting ........................................................... 4.12             21
                                                                                                               9.5     10
                  Compensation for loss or damage ........................................ 5.7                         17
                  Consular invoices ................................................................. 9.5               9
                  Customs charges
                  - Incoming parcels ............................................................. 9.11                23
                  - Outgoing parcels ............................................................. 9.11                23
                  - Undertaking by sender to pay ......................................... 4.11                        19
                                                                                                      9.5              10
                  Customs declaration and despatch note ...............................                     9.5         8
                  Delivery, abroad ....................................................................     9.5        10
                  Delivery, General ..................................................................     4.10        17
                  Demurrage charges ..............................................................         4.10        17
                  Dutiable articles ....................................................................   9.11        24
                  Exceptional detention ...........................................................        4.12        22
                  Export licences .....................................................................    9.11        25




August 2006                                                                                    INDEX •           page 10
POST OFFICE GUIDE                                                                                      INDEX              P

              DESCRIPTION                                                                          SECTION PAGE
                    General regulations ..............................................................        4.5         6
                                                                                                              9.5         8
                    Import licences ..................................................................... 9.11        25
                    Incoming ............................................................................... 4.10     17
                    Insurance .............................................................................. 5.10     25
                    Limits of weight and size ....................................................... 4.2              2
                    Non-delivery, Disposal instructions ....................................... 9.5                    9
                    Non-delivery, General information ........................................ 4.5                     7
                                                                                                             4.11     19
                    Packing and make-up ........................................................... 6.2                9
                    Preferential tariffs ................................................................. 9.10       22
                    Prohibited articles ................................................................. 6.3         20
                    Redirection ........................................................................... 5.15      42
                    Returned parcels .................................................................. 4.11          19
              Pathological specimens by post ...................................................              6.2     14
              Perishable articles by post
                    Letter post, Prohibited by ......................................................         6.3     16
                    Parcel post ...........................................................................   6.3     20
              Permit Mailing ..............................................................................   3.5         7
              Philatelic Services ........................................................................    3.8     12
              Photographic films .......................................................................      6.2     12
              Photographic prints by printed papers post ..................................                   4.7     12
              Pictorial cards by printed papers post ..........................................               4.7         11
              Postage evasion .......................................................................... 4.12         22
              Postage Payment
                    Business reply service ..........................................................         5.4          8
                    Deposit Account ....................................................................      3.7         11
                    Meter machines ....................................................................       3.3          4
                    Permit Mailing .......................................................................    3.5          7
              Postage prepaid in money ...........................................................            3.4         5
              Postage rates
                    Inland post
                    - Blind, Articles for the .......................................................         4.4         5
                    - Business Reply ...............................................................          5.4         8
                    - Letters .............................................................................   4.3         4
                    - Parcels ............................................................................    4.5         6
                    - Postcards ........................................................................      4.6         8
                    - Printed papers ................................................................         4.7         9




August 2006                                                                                     INDEX •         page 11
POST OFFICE GUIDE                                                                                                             P


              DESCRIPTION                                                                            SECTION PAGE



   P
              Overseas post
                    Air mail .................................................................................    9.2      3
                    Blind, Articles for the .............................................................         4.4      5
                    Letters ..................................................................................    4.3      4
                    Parcels .................................................................................     9.5      8
                    Postcards .............................................................................       4.6      8
                    Printed papers ......................................................................         4.7      9
                    Small packets .......................................................................         4.8     14
              Postage, Sender’s liability ............................................................ 4.12               24
              Postage unpaid or underpaid
                    Letters ..................................................................................    4.3      4
                                                                                                                 4.12     25
                                                                                                                  9.2      3
                    Postcards ............................................................................. 4.12          25
                                                                                                             9.2           3
                    Printed papers ...................................................................... 4.12            25
                                                                                                           9.2             3
              Postal Services ............................................................................        4.1         1
                    Miscellaneous ....................................................................... 4.12            20
              Postal Union, Universal ................................................................            9.1         1
              Postcards
                    General
                    - Addressing, Method ........................................................ 4.6                      8
                    - Limits of size ................................................................... 4.6               8
                    - Make-up .......................................................................... 4.6               8
                    - Non-delivery ................................................................... 4.11               19
                    - Surcharge ....................................................................... 4.12              25
                    Overseas
                    - Air Mail ............................................................................ 9.2               4
                    Rates of Postage
                    - Inland .............................................................................. 2.1               1
                    - Overseas ........................................................................ 2.3                   3
              Poste Restante ............................................................................ 5.11            28
              Posting Boxes ..............................................................................        4.9     16
              Posting of parcels for abroad, Restricted acceptance ..................                             9.5         9
              Postmarks ....................................................................................      3.2      2
                                                                                                                 4.12     24
              Postmaster General’s exclusive rights .........................................                     1.5     17




August 2006                                                                                        INDEX •          page 12
POST OFFICE GUIDE                                                                                                           P


              DESCRIPTION                                                                           SECTION PAGE
              Postmen
                    Acceptance of packets from public .......................................                   4.9     16
              Post Offices, Hours of business ...................................................               1.4         5
              PostPack
                    Padded Envelopes ...............................................................            3.1         1
                    Cartons .................................................................................   3.1         2
              Preferential tariffs ......................................................................... 9.10       22
              Prepayment of postage in money ................................................                   3.4         5
              Principal services and charges ....................................................               2.1         1
              Printed papers
                    Admissible additions and alterations ..................................... 4.7                      10
                    Admissible documents, Examples ........................................ 4.7                         11
                    Air mail ................................................................................. 9.2       4
                    Bulk posting .......................................................................... 5.3          6
                    Customs duty abroad ........................................................... 9.10                20
                    Definition .............................................................................. 4.7        9
                    Exceptional detention ........................................................... 4.12              22
                    Inadmissible articles ............................................................. 4.7             13
                    Limits of weight and size ....................................................... 4.7                9
                    Make-up of packets .............................................................. 4.7                9
                    Non-delivery ......................................................................... 4.11         19
                    Permissible enclosure .......................................................... 4.7                12
                    Permit mailing system .......................................................... 3.5                 7
                    Rate of postage
                    - Inland .............................................................................. 2.1             1
                    - Overseas ........................................................................ 2.3                 3
              Private Post Office Bags .............................................................. 5.12              29
              Private Post Office Boxes ............................................................ 5.13               31
              Private posting boxes ..................................................................          4.9     16
              Prohibitions and restrictions, Postal
                    Currency control ................................................................... 9.11           23
                    Import restrictions abroad ..................................................... 6.3                16
                    Letters, General .................................................................... 6.3           16
                    Parcels, General ................................................................... 6.3            20




August 2006                                                                                       INDEX •         page 13
POST OFFICE GUIDE                                                                                                          R


              DESCRIPTION                                                                         SECTION PAGE
              Radio-active materials by post .....................................................           6.3       17


   R          Rebate scheme ............................................................................
              Recall of postal packets ............................................................... 4.12
              Recorded Delivery ....................................................................... 5.14
                                                                                                             3.6       10
                                                                                                                       25
                                                                                                                       36
              Redirection
                    General ................................................................................. 5.15     39
                    Postal packet, registered, or insured .................................... 5.15                    39
                    Poste restante correspondence ............................................ 5.11                    28
              Registered letter envelopes
                    Re-use .................................................................................. 5.16     45
              Registration of postal packets                                                                               6
                    Advice of Delivery ................................................................. 5.16          46
                    Compensation ......................................................................      5.7       15
                    Compulsory Registration ...................................................... 5.16                45
                    General Information .............................................................. 5.16            43
                    Enquiries .............................................................................. 5.16      46
                    Instructions for registering .................................................... 5.16             43
                    Money and articles of value .................................................. 5.16                45
                    Packing ................................................................................. 5.16     44
              Remittance Services to
                    Overseas destinations
                    -    Money orders, Ordinary .................................................. 10.2                    2
              Removal notices – see REDIRECTION ....................................... 5.15                           39
              Reply coupons .............................................................................    2.4        5
                                                                                                            5.17       47
              Repurchase of stamps .................................................................         3.2           3
              Restrictions – see PROHIBITIONS AND RESTRICTIONS ..........                                    6.3       16
                                                                                                             9.5        9
              Retention of postal packets
                    Poste restante ...................................................................... 5.11         28
              Return of undeliverable articles to sender
                    Inland post ............................................................................ 4.11      19
                    Overseas post ...................................................................... 4.11          19
                    Poste restante correspondence ............................................ 5.11                    28




August 2006                                                                                    INDEX •           page 14
POST OFFICE GUIDE                                                                                                            S


              DESCRIPTION                                                                            SECTION PAGE
              Sealing


   S                Insured articles ..................................................................... 5.10
                    Registered articles ................................................................ 5.16
              Secrecy of the post ...................................................................... 4.12
                                                                                                                         25
                                                                                                                         44
                                                                                                                         25
              Sender’s liability for postage ........................................................ 4.12               24
              Sender’s name and address on or in postal packets ...................                              6.1         1
              Service Information, country by country .......................................APPENDIX
              Sharp instruments by post ...........................................................              6.2     13
              Ships, Merchant, Services to
                    Postal ................................................................................... 9.12      26
              Size, Postal limits
                    Blind persons’ literature ........................................................           4.2         2
                    Letters ..................................................................................   4.2         2
                    Newspapers .........................................................................         4.2         2
                    Parcels .................................................................................    4.2         2
                    Postcards .............................................................................      4.2         2
                    Printed papers ......................................................................        4.2         2
                    Small packets .......................................................................        4.2         2
              Small Packets post
                    Dutiable articles .................................................................... 9.10          21
                    General information ..............................................................           4.8     14
                    Inadmissible articles .............................................................          4.8     14
                    Non-delivery ......................................................................... 4.11          19
              Sound Recordings
                    Spoken messages ................................................................             9.3         6
              Speedpost ...................................................................................      9.9     17
              Stamps, Postage
                    Affixed to                                                                                           27
                    -    Insured postal packets .................................................... 5.10                26
                    -    Postal packets generally ................................................. 4.12                 21
                    Cut-out ..................................................................................   3.2         3
                    Denominations .....................................................................          3.1         1
                    Fictitious and imitation ..........................................................          3.2         3
                    Imperfect stamps invalid for payment of Post Office
                    -    charges ........................................................................... .3.2            3
                    Inadmissible as enclosures
                    -    Printed papers post .........................................................           4.7     12
                    Obsolete ...............................................................................     3.2         3




August 2006                                                                                        INDEX •         page 15
POST OFFICE GUIDE                                                                                                        S/T/U


              DESCRIPTION                                                                             SECTION PAGE
                    Repurchase ..........................................................................          3.2         3


   S                Sale ......................................................................................
                    Spoiled, Commission on repurchase ....................................
                    Uncancelled stamps defined as paper money ......................
                                                                                                                   3.1
                                                                                                                   3.2
                                                                                                                   5.7      16
                                                                                                                               1
                                                                                                                               3


                    Unused .................................................................................       3.2         3
                    Used previously ....................................................................           3.2         3
              Stick-on label ...............................................................................       6.1         8
              Stoppage of payment of money orders ........................................ 10.2                                3
              Suggestions .................................................................................        1.3         4
              Surcharges, sender’s responsibility ............................................. 4.12                        22
              Surcharges, Verification of postal
              - see Unpaid and underpaid mail ................................................. 4.12                        25
              Surface Mail Services ..................................................................             2.3         3


              Tape recordings – see Sound recordings .....................................                         9.3         6


   T          To be called for
                    Letters .................................................................................. 4.10
                    Parcels ................................................................................. 4.10
                                                                                                                            18
                                                                                                                            18
              Trap packets ................................................................................        6.3      24


              Umbrellas by post, Packing .........................................................                 6.2      13


   U          Undeliverable packets – see NON-DELIVERY ............................ 4.11
              Underpaid correspondence ..........................................................                  4.3
                                                                                                                  4.12
                                                                                                                            19
                                                                                                                             4
                                                                                                                            25
              Universal Postal Union .................................................................             9.1         1
              Unpaid correspondence ...............................................................                4.3       4
                                                                                                                  4.12      25




August 2006                                                                                         INDEX •          page 16
POST OFFICE GUIDE                                                                                               V/W


               DESCRIPTION                                                                     SECTION PAGE
               Verification of Surcharges


   V           - see Unpaid and underpaid mail ................................................. 4.12             25




               Weight, Postal limits, Inland and Overseas Post ..........................                 4.2         2


 W             Window envelopes .......................................................................
               Withdrawal from the Post – see Recall ........................................ 4.12
                                                                                                          6.3     21
                                                                                                                  25




January 2005                                                                                 INDEX •        page 17
       Post Office
      GUIDE       APPENDIX
Issued by the Postmaster General Hong Kong




        The services and charges set out in
           this guide are liable to change.
       Up-to-date information can be obtained
                 at any Post Office.
OVERSEAS POST —
SERVICE INFORMATION
BY DESTINATION
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



ABU DHABI
See UNITED ARAB EMIRATES.



ADEN AND THE FEDERATION
OF SOUTH ARABIA
(including Kamaran Island and Mukalla)

See YEMEN (Republic of).



AEGEAN ISLANDS
Same as GREECE.




December 1999                                                         A•   page 1
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



AFGHANISTAN (Republic of)

LETTER POST                                      Ghazni, Herat, Kabul, Kandahar, Kataghan,
                                                 Maimena, Mazari-Sharif, Nangahar and
                                                 Polikomri.
Postage:
See the Postage Rates and Services               Supplemental services available:
Leaflet.
                                                 None.

Supplemental services available:
                                                 Customs declarations:
(1) Registration. (2) Printed papers. (3)
                                                 One non-adhesive form and despatch note
Small Packets (4) Blind literature. (5)
                                                 (a separate set for each parcel).
Express, limited to Kabul and provincial
cities only. (6) Speedpost.
                                                 Prohibitions:
Customs declarations:                            Alcoholic and non-alcoholic beverages;
                                                 ashtrays;     calendars;    chewing    gum,
(3) Green label.
                                                 decorative articles made of plastics, wood
                                                 and glass; drugs and similar substances
Prohibitions:                                    unless     under    licence   from   Afghan
Banknotes, coin, currency notes, documents       authorities; fancy postcards; handbags;
payable to bearer; drugs and similar             honey; jams; jewellery; knives except table
substances, except under licence from the        knives; leather boxes; living plants;
Afghan authorities; gold, jewellery, platinum,   macaroni; metal cabinets; olives; plywood;
precious stones, silver and other precious       pickles; plastic flower; travelling blankets
articles; dutiable articles in ordinary or       and rugs.
registered letters.
The importation of many classes of goods is      Invoice:
prohibited.                                      Parcels of merchandise must contain a copy
                                                 of the relative invoice.
Address:
To avoid delay, the address of all items         Compensation:
should be written in Roman letters. It is also   Is not payable for damage to porcelain,
strongly recommended that the sender’s           glassware and other exceptionally fragile
address should be placed on envelope,            articles, if the damage occurs in the Indian
inside the item and as far as possible on the    or Pakistani services.
contents.
                                                 Packing:
PARCEL POST
                                                 Parcels should be packed in outer canvas or
                                                 similar material.   See PACKING AND
Postage:                                         MAKE-UP in Section 6 of this Guide.
See the Postage Rates and Services
Leaflet.                                         Address:
                                                 See under LETTER POST
The service is available to the following
towns: Badakhshan, Djonoubi (Paktia),


AJMAN
See UNITED ARAB EMIRATES.




August 2010                                                                      A•    page 2
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



ALBANIA (People’s Socialist Republic of)

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Registration. (2) Printed papers. (3)         None.
Small Packets. (4) Blind literature. (5)
Speedpost.
                                                  Customs declarations and language:
                                                  Two non-adhesive forms and despatch note.
Customs declarations and language:                Albanian or French as well as English.
(3) Green label and two non-adhesive forms.
Albanian or French as well as English.
                                                  Prohibitions:
                                                  Letters; arms; articles prejudicial to the State
Prohibitions:                                     and to public order; foodstuffs in
Photographic films, plates and paper;             hermetically sealed containers; live animals
dutiable articles in ordinary or registered       of any species, including birds, leeches,
letters.                                          small crustaceans, parasites, destroyers of
                                                  harmful insects and non-dangerous reptiles;
Restrictions:                                     narcotics; saccharin.
Medicines for personal use are admitted
providing the addressee is in possession of       Restrictions:
a medical certificate.    Sport guns are          Apply to the importation of plants and parts
admitted under permit.                            of plants. Medicines for personal use are
                                                  admitted providing the addressee is in
Gifts:                                            possession of a medical certificate. Worn
                                                  clothing must be accompanied by a
May be sent in letter packets and small
                                                  certificate of disinfection which must be
packets. They are subject to the same
                                                  attached to a despatch note accompanying
conditions as gifts sent by parcel post (see
                                                  the parcel.
Gift Parcels).
                                                  The importation of many articles is subject to
                                                  the production of a certificate of origin, and
Refugees’ mail:
                                                  an import permit which must be obtained by
Mail in the ordinary letter-post category (i.e.   the addressee in advance.
excluding packets, postal parcels or EMS
items) can be sent to Kosovo refugees in
Albania. To facilitate delivery, such mail        Gift parcels:
should bear the accurate addresses of the         Gift parcels which must contain only articles
addressees on the envelope (name and first        for the personal use of the addressee or his
name, locality, name of the camp in which         family should be clearly marked Gift Parcel.
the addressee is living, and name of country
of destination).        In the event of           Compensation:
non-delivery, items will be returned to
                                                  Is not payable for damaged to parcels
sender.
                                                  containing liquids, fragile articles or
                                                  perishable goods if the damage occurs in
                                                  the Italian service.




May 2004                                                                             A•    page 3
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



ALGERIA
LETTER POST                                        equipments; textiles; tobacco, cigar and
                                                   cigarettes; travel articles.
Postage:
See the Postage Rates and Services                 Custom duty:
Leaflet.                                           Books are liable to customs duty.

Supplemental services available:
(1) Dutiable goods admitted in the letter          PARCEL POST
post. (2) Registration. (3) Insured letters, air
and surface, limit $7,620. (4) Printed papers.     Postage:
(5) Small Packets. (6) Blind literature. (7)
Express. (8) Speedpost.                            See the Postage Rates and Services
                                                   Leaflet.
Customs declarations and language:
(1) Green label. (5) Green label and one           Supplemental services available:
non-adhesive form.    French as well as            Insurance, air and surface, limit $9,200.
English.                                           Express.

Prohibitions:                                      Customs declarations:
Chain letters; chemicals; clocks and               One non-adhesive form and despatch note.
watches, except sent in insured service;           Customs declarations should show the Post
contraceptives; drugs unless an import             Office serial number of the parcel and
licence has been obtained; explosives and          should, as far as possible, be prepared in
inflammable      articles; feeding bottles;        French as well as English and in accordance
firearms or parts thereof*; funeral urns;          with the classification of the French customs
goods bearing false trademarks and pirated         tariff. Weights and measures should be
publications; live animals except bees and         shown in the metric system.
leeches; mineral water, carbonated water
and lemonade; obscene or seditious
publications; preserves; saccharin unless          Prohibitions:
under authorisation from the Ministry of           Letters. See also under LETTER POST.
Public Health; second-hand clothing;
securities, instruments of payment or proofs       Restrictions:
of debts and title deed unless authorised by
and addressed to the Central Bank of               See under LETTER POST.
Algeria; seeds of violet clover and lucerne;
vegetable and vegetable products.                  Sealing:
                                                   Parcels should be sealed with a distinctive
*Due to mail route arrangement.                    device.

Restrictions:                                      Delivery;
Apply to the importation of: Alcoholic drinks      The parcels service extends only to places
and vinegar; animal products and fish; arms        served by a railway. Parcels must normally
are admitted under permit; building                be collected by the addressee against
materials; celluloid and films; gold, pearl,       payment of certain charges. The onus is
platinum and precious stones are subject to        on the sender to ascertain whether the
an import licence issued by the Minister of        parcel post or supplementary services are
Finance; machinery; measuring instruments;         available to the place of destination.
medicaments and medical apparatus
and instruments; school and office



December 2006                                                                          A•   page 4
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



ANDORRA
Same as FRANCE.



ANGOLA (Republic of)

LETTER POST                                      Prohibitions:
                                                 Arms and related material (including
Postage:                                         weapons, ammunition, military vehicles,
                                                 military equipment and spare parts for any of
See the Postage Rates and Services               the foregoing); books, printed matter, films
Leaflet.                                         and drawings likely to cause a public
                                                 disturbance or being prejudicial to the law of
Supplemental services available:                 the country; sound recording equipment or
(1) Dutiable goods admitted in the letter        video cassettes.
post. (2) Registration. (3) Insured letters,
surface only, limit $2,500. (4) Printed          Restrictions:
papers. (5) Small Packets. (6) Blind             Drugs may only be sent under authority from
literature. (7) Express, limited to Luanda (8)   the Department of Health; patent medicines
Speedpost.                                       only under permit; foreign lottery tickets.
                                                 Equipment used in mining or mining
Customs declarations and language:               services, motorized vehicles or watercraft or
(1) to (5) Green label and one non-adhesive      their spare parts, and petroleum products
form. Portuguese or French as well as            may only be sent under the authority of a
English.                                         licence granted by the Chief Executive of the
                                                 Hong Kong Special Administrative Region of
                                                 the People’s Republic of China.
Prohibitions:
See under PARCEL POST.
                                                 Invoice:
                                                 For goods over 550 escudos in value, the
Restrictions:                                    invoice must show the origin of the goods
See under PARCEL POST.                           and be countersigned by a representative of
                                                 a Chamber of Commerce in the country from
                                                 which the merchandise originates, or failing
PARCEL POST                                      this, by the respective Customs or Port
                                                 Authority.      The invoice should not
Postage:                                         accompany the parcels but should be sent
                                                 direct to the addressee.
See the Postage Rates and Services
Leaflet.
                                                 Sealing:
Supplemental services available:                 Parcels should be sealed with a distinctive
                                                 device.
Express, limited to Luanda.

                                                 Delivery:
Customs declarations and language:
                                                 Addressees are notified of arrival of parcels
One non-adhesive form and despatch note.
                                                 and are required to arrange for their
Portuguese or French as well as English.
                                                 collection. Charges are collected.




December 1999                                                                      A•    page 5
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



ANGUILLA

LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       Insurance, surface only, limit $410.
post. (2) Registration. (3) Insured Letters,
surface only, limit $420. (4) Printed papers.   Customs declarations:
(5) Small Packets. (6) Blind literature. (7)
                                                One adhesive form.
Speedpost

                                                Prohibitions:
Customs declarations:
                                                Letters, except one of the addressee. See
(1) and (5) Green         label   and    one    also under LETTER POST.
non-adhesive form.
                                                Restrictions:
Prohibitions:
                                                See under LETTER POST.
Arms, ammunition and drugs, except under
licence from the Governor; currency.
                                                Address:
                                                See under LETTER POST.
Restrictions:
Apply to the importation of: parasites and
destroyers of harmful insects; plants and
fruit and parts thereof; second-hand
clothing.

Address:
All addresses should bear the following
postcode:
AI-2640




November 2006                                                                    A•    page 6
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



ANTIGUA AND BARBUDA

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         None.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations:
Speedpost.
                                                  One adhesive form.

Customs declarations:
                                                  Prohibitions:
(1) and (4) Green           label   and    one
non-adhesive form.                                Letters, except one for the addressee.    See
                                                  also under LETTER POST.
Prohibitions:
Coins; dangerous substances; narcotics,           Restrictions:
except under licence from the Governor;           See under LETTER POST.
perishable biological substances; radioactive
materials; soil.

Restrictions:
Apply to the importation of: Fruits including
dried, canned or crystallised fruits; nuts;
plants and vegetables (Pass granted by
Ministry of Agriculture); weapons and
ammunitions (Import licence granted by
Police).

Invoice:
Sender of letter packets and parcels
containing commercial goods are advised to
forward by airmail to the addressee invoices
showing separately the country of origin and
the value of each item enclosed in the
package. The Customs Department will
not process commercial packets or parcels
until the invoices are presented by the
addressee.




May 2004                                                                          A•       page 7
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



ARGENTINA

LETTER POST                                        Restrictions:
                                                   Apply to the importation of: Bees, leeches,
Postage:                                           silkworms and parasites or destroyers of
                                                   harmful insects; celluloid, marfilin and films;
See the Postage Rates and Services                 narcotics; plants and seeds, potato tubers;
Leaflet.                                           sugar-cane; used linen and clothing;
                                                   voltmeters. Products and by-products of
Supplemental services available:                   animal origin can only be imported provided
(1) Dutiable goods admitted in the letter          prior authorization is obtained from the
post. (2) Registration. (3) Insured letters, air   Argentine “Servicio Nacional de Sanidad
and surface, limit $46,000. (4) Printed            Animal (SENASA)” (veterinary service).
papers. (5) Small Packets. (6) Blind               The following items can be imported
literature. (7) Express. (8) Speedpost.            provided a permit is obtained from the
                                                   Export and Import Board of the Ministry for
Customs declarations and language:                 the Economy : -
(1) and (5) Green label and two
non-adhesive forms. Spanish or French as           •   cast iron, bar iron, round, square or slab
well as English.                                       iron ingots;
                                                   •   100% dichlorodipheny 1 trichlorethane
Prohibitions:                                          (DDT) and semi-manufactured products
                                                       or insecticides containing such products
Alcohols, brandies; alcoholic dyes or                  in any proportion;
infusions; antiseptics or disinfectants based
on corrosive substances; benzol or benzine;        •   cotton fibre;
chemicals intended for the whitening,              •   dry batteries (in the trade wet batteries);
improvement or correction of flour; coin,
banknotes, currency notes or bearer                •   penicillin;
securities, bills of exchange, cheques or          •   plastic tools (files);
travellers cheques, platinum, gold or silver,
manufactured or not, jewels, pearls,               •   sensitive photographic paper or plates;
precious stones and other precious articles,       •   sulphur, calcium carbide, barium chloride
except in insured items; earth or colour in            (unpurified), barium sulphate;
barrels; ether; explosive or inflammable
chemicals; foreign lottery tickets; gases,         •   X-ray films.
gasolene; glucose; glycerine; grease; hemp;
incense; jute; kerosene; live animals;             Green label service:
magnesium candles; matches; mineral                Packets sent under the green label system
fertilizers; natural rubber; oilcloths; rags;      must also bear a manuscript indication that
ready-made clothes and fabric (except as           the green customs label has been affixed.
gifts and of no commercial value); salt in
bags; scientific, literary and artistic works
infringing copyrights; sulphur-based inks;
talc in bags; tarred ropes; television sets,
radiograms, wireless sets, record-players
with radio and automatic record-changers;
tabacco in bales; twine for binders and all
fibre goods; varnishes, oil paints; vegetable
horsehair; wax; weapons, ammunition, war
materials and their spare parts.




December 1999                                                                         A•     page 8
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ARGENTINA (continued)

Customs duty:                                  PARCEL POST
Printed matter liable to customs duty must
bear a green customs label and be              Postage:
accompanied by two non-adhesive customs
                                               See the Postage Rates and Services
declaration forms. The packets must also
                                               Leaflet.
bear a manuscript indication that the green
customs label has been affixed.
                                               Supplemental services available:
Invoice:                                       Insurance, air and surface, limit $46,000.
                                               Express.
Three copies of a commercial invoice
bearing details of the date of posting and,
where applicable, the registration number,     Customs declarations and language:
should be prepared for every packet            Two non-adhesive forms and despatch note.
containing books of a commercial nature.       Spanish or French as well as English.
The three copies should be forwarded
directly to the addressee.
                                               Prohibitions:
                                               Letters.   See also under LETTER POST.
Delivery:
Letter post items subject to customs duty
are delivered to the place of address. A       Restrictions:
handling charge is collected at the time of    See under LETTER POST.
delivery.     However, when the customs
declarations are not clearly filled out, the   Gift Parcels
addressee will be called to make customs
verifications.                                 Containing any type of merchandise may be
                                               sent to private persons provided that

Address:                                       (a)   the value of the contents does not
                                                     exceed 5 Argentine dollars.
It is important that the relative postcode
should be included in the address of all       (b)   they are for the personal use of the
postal packets if they are known. This will          addressee and not intended for resale.
help to ensure a quicker delivery in
Argentina.                                     (c)   not more than one parcel containing
                                                     the same type of merchandise is sent
                                                     each year to the same addressee.
                                               The contents of gift parcels are subject to
                                               ordinary customs duties but are exempted
                                               from import surcharges if the value does not
                                               exceed 5 Argentine dollars.           Parcels
                                               containing merchandise valued between
                                               5-10 Argentine dollars may be admitted at
                                               the discretion of the Argentine Customs but
                                               most goods are subject to heavy surcharges
                                               in addition to ordinary customs duties. Gifts
                                               parcels must be clearly marked obsequio
                                               para persona particular.




December 1999                                                                   A•    page 9
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ARGENTINA (continued)

Invoice:                                         (h)   Items considered as forming part of
All parcels containing goods and samples of            the baggage of passengers, tourists
value     (unused     samples)    must     be          and immigrants.
accompanied by a commercial invoice (one
                                                 (i)   Items for the personal, domestic or
original and one copy) containing a
                                                       family use of officials of Ministry of
declaration by the sender that all the
                                                       Foreign Affairs returning to the country
information given on the invoice is true and
                                                       at the end of their assignment.
that the prices indicated are correct and not
subject to any alterations.                      (j)   Items intended for foreign diplomatic
                                                       representatives accredited to the
The following do not require consular                  Government of Argentina or for the
invoices:                                              warships of such nations lying in the
(a)   Books, reviews, newspapers, printed              country’s ports.
      papers and scientific and literary         (k)   Items intended for the personal,
      periodicals, on condition that no import         domestic or family use or consumption
      duty is payable.                                 of serving foreign diplomatic and
(b)   New or used effects or articles                  consular officials duly accredited to the
      imported for non-commercial purposes             Republic.
      or not for sale but for the personal use   (l)   Items procured by the armed forces of
      only and which do not exceed the                 the Republic and covered by special
      value above which import duty would              arrangements.
      have to be paid.
                                                 (m)   Samples of no commercial value
(c)   Goods in transit for other countries.            (unused).
(d)   Publicity materials namely brochures,      (n)   Spare parts and accessories for the
      posters, printed papers, diaries,                supply or repair of foreign ships or
      almanaes, negatives, photographs,                aircraft in the country which are
      films etc. advertising foreign goods or          considered      essential  for   the
      concerns but which are marked to                 continuation of journeys.
      prohibit their free sale.
                                                 (o)   Animals entering the country          for
(e)   Gold or silver coins or ingots, public           delivery to Argentinian zoos.
      funds and stocks and shares of all
      kinds.                                     (p)   Goods originating in neghbouring
                                                       countries being imported under the
(f)   Costumes, properties and other                   border traffic scheme and intended for
      belongings of visiting theatrical                consumption by border residents.
      companies or circuses.
(g)   Educational equipment or materials
      intended for schools or scientific
      research institutes, whether as
      purchases, gifts, loans or technical or
      financial aid, on condition that
      Argentine Ministry of Foreign Affairs
      and     Religion    gives   permission
      beforehand.




December 1999                                                                      A•   page 10
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination A



ARGENTINA (continued)

Packing:
Insured parcels should be packed in outer
covers of canvas or similar material. Each
article of celluloid or roll of film must be
packed, separately, see PACKING AND
MAKE-UP in Section 6 of this Guide.

Charges:
All commercial parcels are liable to postal
and customs duty. Private or gift parcels
are however only liable to a stamp duty of 3
Argentine dollars and a delivery charge of
0.20 Argentine dollars, provided that their
contents are of no commercial value.

Delivery:
Parcels subject to customs duty are
delivered to the place of address.         A
handling charge is collected at the time of
delivery.     However, when the customs
declarations are not clearly filled out, the
addressee will be called to make customs
verifications.

Address:
It is important that the relative postcode
should be included in the address of all
postal packets if they are known. This will
help to ensure a quicker delivery in
Argentina.




December 1999                                                        A•   page 11
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



ARMENIA (Republic of)
LETTER POST                                       Restrictions:
                                                  Apply to the importation of: Books,
Postage:                                          newspapers, magazines, other printed
See the Postage Rates and Services                papers and manuscripts (one copy of each
Leaflet.                                          kind only) are admitted after inspection by
                                                  the appropriate authorities. Items under
                                                  wrapper containing scientific and technical
Supplemental services available:                  reference material are admitted without an
(1) Registration. (2) Printed papers. (3)         import licence when sent by libraries or firms
Small Packets. (4) Blind literature. (5)          to State libraries, trade unions, scientific
Speedpost.                                        organization and so on. Fashion plates
                                                  (one copy only) are admitted without an
                                                  import licence provided they are sent trough
Customs declarations and language:
                                                  the printed papers service.
(3) Green label and two non-adhesive forms.
French, English, Armenian or Russian.             Engravings, maps and musical scores (not
                                                  more than one copy of each kind).
Prohibitions:                                     Medicines are admitted only if accompanied
                                                  by a prescription issued by a doctor in the
Cancelled or uncancelled postage stamps,
                                                  Republic of Armenia and bearing the stamp
and stamp collections sent to private
                                                  and seal of health centre in the Republic of
persons, corrected proofs and printed matter
                                                  Armenia. Written messages, other than
with marked words or phrases; documents,
                                                  brief information about the contents, are
printed matter, photographs, pictures and so
                                                  prohibited from insured letters. See also
on likely to be construed as prejudicial to the
                                                  under PARCEL POST.
views of the Republic of Armenia; knives*;
narcotics; local and foreign currency and
monetary documents except under permit;
coins, banknotes, currency notes or
securities of any kind payable to bearer,
travellers’ cheques, platinum, gold or silver,
whether manufactured or not, precious
stones, jewels or other valuable articles;
sulphate of copper; musical cards which,
when opened, play a sound recording. See
also under PARCEL POST.

* Due to mail route arrangement.




November 2007                                                                       A•   page 12
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



ARMENIA (Republic of) (continued)

PARCEL POST                                     Gift Parcels:
                                                Small quantities of certain articles may be
Postage:                                        imported without a licence up to a specified
                                                limits, provided they are intended for the
See the Postage Rates and Services              personal use of the addressee. Gift parcels
Leaflet.                                        may not contain perishable food, foodstuffs
                                                in hermetically sealed or glass containers,
Supplemental services available:                spirits, cloth cuttings, thread, or watches.
Insurance, air and surface, limit $10,000.
                                                Packing:
Customs declarations and language:              Parcels must be strongly packed in a
Two non-adhesive forms.      French, English,   manner adequate for the length of the
Armenian or Russian.                            journey and for the protection of the
                                                contents.
Prohibitions:
In addition to those mentioned under
LETTER POST, the following items are
prohibited: Letters, arms, except sporting
guns under permit; baby food; dairy
products; fish products; meat and meat
products; medicines to private persons;
pasta and bread products including
unleavened bread; military materials; used
cloth, clothing and footwear; musical cards.

Restrictions:
In addition to those mentioned under
LETTER POST, the following items are
admitted conditionally: Medicines, other than
to private person, are admitted only if
accompanied by a prescription issued by a
doctor in the Republic of Armenia and
bearing the stamp and seal of a health
centre in the Republic of Armenia. Soil,
seeds, plants and part of plants are admitted
only if addressed to a recognized
organization or institution and accompanied
by the relevant permits.

Licences:
The onus is on the sender to ensure that
where an import/export licence is required,
this is obtained before despatching the
goods.




July 2003                                                                       A•   page 13
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



ARUBA
See NETHERLANDS ANTILLES.



ASCENSION

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         Insurance, surface only, limit $710.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature.              Customs declarations:
                                                  One adhesive form.
Prohibitions:
Drugs unless an import licence has been           Prohibitions:
obtained from the Principal Medical Officer;
live animals; potatoes unless a permit has        Letters, except one for the addressee.
been obtained from the agricultural
authorities.                                      Restrictions:
                                                  See under LETTER POST.          For other
Restrictions:                                     prohibitions, see under LETTER POST.
Apply to the importation of: Plants; samples
of parasites and destroyers of harmful            Certificates of origin:
insects.                                          As required for commercial consignments.

Customs declarations:
                                                  Delivery:
(1) and (4) Green label.
                                                  Addressees are notified of the arrival of
                                                  parcels and are required to arrange for their
Address:                                          collection.
Postcode     ‘ASCN     1ZZ’   should     be
incorporated in the addresses of all mail to      Address:
Ascension.
                                                  See under LETTER POST.




December 1999                                                                      A•      page 14
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



AUSTRALIA (Commonwealth)
(including Lord Howe, Thursday Island, Tasmania and
Australian Antarctic Territory)

See separate entry for NORFOLK ISLAND.

LETTER POST                                       Address:
                                                  If the postal code is known, it should appear
Postage:                                          in the address of all postal packets after the
                                                  word AUSTRALIA, for example, BROKEN
See the Postage Rates and Services
                                                  HILL, N.S.W., AUSTRALIA, 2880.            This
Leaflet.
                                                  should help to ensure a quicker delivery in
                                                  Australia.
Supplemental services available:
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Printed papers. (4)   PARCEL POST
Small Packets. (5) Blind literature. (6)
Express (capital cities only, and within
                                                  Postage:
radius 2.4 km from post offices delivering
telegrams). (7) Speedpost.                        See the Postage Rates and Services
                                                  Leaflet.
Customs declarations:
                                                  Supplemental services available:
(1) and (4) Green label.
                                                  Insurance, air and surface, limit $29,000
                                                  (see Insurance below).
Prohibitions:
Registered items containing jewellery,
                                                  Customs declarations:
precious metals, precious or semi-precious
stones, securities, coins or any form of          One adhesive form.
negotiable financial instrument; registered
philatelic items bearing a fictitious address;    Prohibitions:
all items prohibited under PARCEL POST            All forms of meat and meat products from
below; and any insufficiently protected           animals and birds; apples, pears, quinces
cutting instrument.                               and walnuts sent to the State of Western
                                                  Australia; infections perishable biological
Restrictions:                                     substances; articles made by prison labour;
See under PARCEL POST.                            beans, lotus seeds, animal oil, ham, egg and
                                                  foodstuffs containing any of such products;
                                                  counterfeit coins; dried blood and dried
Import licences:
                                                  blood albumen; feathers; flock made from
See under PARCEL POST.                            rag; goods bearing the word ‘Anzac’’; bullion
                                                  or banknote; imitations of banknotes;
Customs duty:                                     matches     and     wax-vestas        containing
Advertising matter is subject to customs          phosphorus; milk in all forms except cheese;
duty, see entry under PARCEL POST.                opium pipes; organisms capable of causing
                                                  plant diseases; oysters in the shell;
                                                  radioactive materials; second-hand articles
Delivery:                                         or equipment used for the care of animals
If a signature of the addressee is required       other than second-hand harness; shaving
for delivery of a registered item, senders        brushes and tooth brushes made from or
must attach to the item an Advice of Delivery     containing the hair of animals; soil;
card and a Customs label indicating the           tuberculosis remedies; used beddings; used
value of the contents if appropriate.             beehives. Edible birds’ nests, fruit,




March 2009                                                                           A•   page 15
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



AUSTRALIA (Commonwealth) (continued)

vegetable, egg or meat cartons (new or
                                                  other substances which have an aphrodisiac
used), straw and other plant material must
                                                  effect; remedies for drunkenness, tobacco
not be used as packaging material.
                                                  habit or drug habit; second-hand carpets;
                                                  seditious literature; straw packings; sugar,
Articles containing, or suspected of
                                                  syrup and treacle; therapeutic apparatus;
containing, or resemble, or may reasonably
                                                  thermometers; used clothing; used jute
be taken for, weapons or items of weaponry
                                                  bags; vaccines, viruses and microbes;
including grenades, mortar shells or
                                                  valuables such as jewellery, precious
canisters, or parts thereof, even if rendered
                                                  metals, precious or semi-precious stones,
inert, including replicas and stage props; any
                                                  securities, coins or any form of negotiable
article, whether deleterious or not, that may
                                                  financial instrument unless they are insured.
reasonably be construed by its appearance
                                                  In addition, the following items can only be
or make-up as constituting a potential
                                                  imported if they are accompanied by an
security risk to persons or property;
                                                  import permit issued by the Australian
silencers for use with firearms. Live army
                                                  Quarantine and Inspection Service (AQIS):
ordnances or part thereof; inert army
ordnance articles or part thereof; replica        •    Beans, dried or fresh
army ordnance articles or part thereof;           •    Cheese
ammunition       (live,   inert  or   replica);   •    Fresh fruit and vegetables
improvised or hoax explosive devices;
suspect looking articles checked for              •    Fresh noodles containing egg or meat
explosives but found to be inert; articles        •    Mayonnaise
made to resemble hand grenades; military          •    Meat and meat products, fresh, dried,
style vests with accommodation for                     frozen, smoked, salted or canned,
explosives;      articles    resembling     the        including stock and meat snacks
above-mentioned articles which are used in        •    Milk and dairy products including butter
or for theatrical performances. If the
above-mentioned items are detected, they          •    Moon cakes
will be seized and destroyed.                     •    Packaged meals containing egg, dairy
                                                      products or meat
Restrictions:                                     •    Plant material
Apply to the importation of: animals and          •    Salami, fresh or preserved
animal products (including bees, milk by          •    Salmon and trout, fresh or dried
products, tinned meat); apparel and fabrics       •    Sausages, fresh or preserved
treated     with    dangerous      chemicals;
                                                  •    Seeds
non-infections      perishable      biological
substances (see ‘perishable biological
substances’ on P.15 of section 6, PACKING,        Import Licences:
ADDRESS AND PROHIBITIONS); brushes;               To be obtained in advance by the
children’s wear made from flammable               addressees, are required for certain goods
materials; cinema films; confectionery            but not for gifts, personal effects, bona fide
containing alcohol; culture property of Papua     trade samples, trade catalogues, etc.
New Guinea; drugs; electronic dog collars;
firearms and parts thereof must comply with       Insurance:
Customs requirements; food or drink               Does not cover damage to parcels
containing glycol; human bones and human          containing fragile articles (for example,
tissue; medicines; oil of wormwood; plants;       glassware, gramophone records and so on),
preparation containing cantharides and            liquids, semi-liquids, or perishable articles.




March 2009                                                                          A•   page 16
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AUSTRALIA (Commonwealth) (continued)

Customs duty:
Advertising matter (catalogues, price-lists,
circulars   and   so    on,    and   loose
advertisements inserted in magazines) is
subject to customs duty on importation into
the Commonwealth of Australia.
The following are, however, exempt from
duty: trade catalogues and price-lists not
designed to advertise the sale of goods by
any person, firm or company in Australia
when sent into Australia in single copies
addressed to merchants, firms or companies
therein and not exceeding one copy to each
merchant, firm or company or branch office
thereof and not being for distribution.

Gift parcels:
There are not duty free concessions for gift
parcels.    The customs declaration form
should however be clearly marked
Unsolicited gift.

Delivery:
Parcels on which customs and other
charges are payable are not delivered to the
addressee but must be collected from the
Post Office.

Address:
See under LETTER POST.




March 2009                                                           A•   page 17
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination A



AUSTRIA
LETTER POST                                       insects intended for the control of those
                                                  insects, and flies of the family Drosophilidae
Postage:                                          for biomedical research exchanged between
                                                  officially recognized institutions.
See the Postage Rates and Services
Leaflet.                                          Restrictions:
                                                  Apply to the importation of: Additives to
Supplemental services available:                  foodstuffs, colorants; armaments; Austrian
(1) Dutiable goods admitted in the letter         coinage, gold, gold coins if under permit
post. (2) Registration. (3) Printed papers. (4)   from the Austrian National Bank; coin, bank
Small Packets. (5) Blind literature. (6)          notes, currency notes or securities of any
Insured letter, air and surface, limit $46,000.   kind payable to bearer, travellers’ cheques,
(7) Speedpost.                                    platinum,     gold    or     silver,   whether
                                                  manufactured or not, precious stones,
                                                  jewels or other valuable articles unless they
Customs declarations and language:
                                                  are sent in insured items; egg-based
(1) and (4) Green label.   German or French       preparations; ethyl alcohol, brandy, alcoholic
as well as English.                               beverages; live or dead animals and parts
                                                  thereof, and products containing them;
Prohibitions:                                     medicaments; non-infectious perishable
Articles made of gold, platinum or silver that    biological substances unless they are
do not meet the requirement of the law on         exchanged between officially recongnized
hall-marking; articles sold by mail order;        qualified      laboratories;      photographic
books and other printed items which are           reproductions of banknotes; plants, fruit,
prohibited in Austria; essences intended for      trees; plant protection products; poisons;
distilled spirituous liquors; edible fungi;       portable firearms and ammunition; radio and
foodstuffs     containing    antiseptics    or    television sets; raw materials and products
antioxidants not conforming to the legal          of animal origin; salt, salt water and sea
provisions in force; live animals, except         water; tobacco, tobacco products and
bees, leeches and silkworms; parasites and        tobacco substitutes; vinestock.
destroyers of noxious insects intended for
the control of those insects and exchanged        Documentation:
between officially recongnised institutions
                                                  Customs       declaration       should  be
(these exceptions do not apply to insured
                                                  accompanied by invoice (two copies) and
letters); live venomous or dangerous
                                                  any other necessary documents which must
animals or those suffering or suspected to
                                                  be attached to the outside of the item.
be suffering from contagious diseases;
narcotics, except under permit and in
parcels; opium for smoking; radioactive           Packing and marking:
materials; tainted, semi-prepared, imitation,     See under PARCEL POST.
fake or damaged meat and meat products;
tickets relating to foreign games of chance;
weapons concealed in articles for everyday
use and firearms which can be rapidly
folded, telescoped, shotened or taken to
pieces as well as firearms fitted with a
silencer or rifle-grenade throwers.       Any
articles, specimens or animals subject to
veterinary or phytosanitary inspection upon
entry to Austria, including bees, leeches and
silk worms, parasites, destroyers of noxious




August 2011                                                                         A•   page 18
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



AUSTRIA (continued)
PARCEL POST                                      Packing and marking:
                                                 Parcels containing articles of celluloid must
Postage:                                         bear a white label with the words
                                                 CELLULOID-KEEP AWAY FROM FIRE in
See the Postage Rates and Services
                                                 plain block letters. See also PACKING
Leaflet.
                                                 AND MAK-UP in Section 6 of this Guide.

Supplemental services available:
Insurance, air and surface, limit $46,000.

Customs declarations and language:
One non-adhesive form and despatch note
(a separate set for each parcel). Parcels
accompanied by customs declarations which
are not fully completed in accordance with
Austrian requirements are subject to delay.
German or French as well as English.

Prohibitions:
See under LETTER POST.


Restrictions:
See under LETTER POST.


Documentation:
Customs        declarations     should     be
accompanied by invoice (two copies) and
any      other     necessary      documents.
Certificates of origin or import permits are
required for certain other types of goods (but
see Gift Parcels below). In cases where
import licences have to be obtained by the
addressee, the sender should ascertain that
the necessary documents are held before
the parcel is despatched.


Gift Parcels:
Import licences are not in general required
for gift parcels sent by private persons to
private persons when the value does not
exceed 500 Austrian schillings. Customs
duties are not raised on foodstuffs, used
clothing, or medicines sent to needy
persons.




December 1999                                                                     A•   page 19
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination A



AZERBAIJAN (Republic of)

LETTER POST                                   PARCEL POST

Postage:                                      Postage:
See the Postage Rates and Services            See the Postage Rates and Services
Leaflet.                                      Leaflet.

Supplemental services available:              Supplemental services available:
(1) Registration. (2) Printed papers. (3)     Insurance, air and surface, limit $10,000.
Small Packets. (4) Express. (5) Blind
literature. (6) Insured letters, air, limit
$10,000 and surface, limit $6,000. (7)        Customs declarations and language:
Speedpost.                                    Two non-adhesive forms and one despatch
                                              note. French or Russian.
Customs declarations and language:
(3) Green label, two non-adhesive forms and   Prohibitions:
one despatch note. French or Russian.         Azerbaijan Republic’s state loans, lottery
                                              tickets and abrogated securities; currencies
Prohibitions:                                 of Azerbaijan Republic and foreign
                                              countries; documentation dealing with the
Dutiable goods in ordinary or registered
                                              technology for manufacturing narcotics,
letters; knives*. See also under PARCEL
                                              psychotropic and toxic substances and
POST.
                                              explosives; edged weapons and any other
                                              items used for attack or self-defence;
* Due to mail route arrangement.              explosives; firearms with rifled bore,
                                              ammunition (except ammunition for hunting
                                              rifles), any article or material intended for
Restrictions:                                 military use; homemade sausages, milk and
Dutiable goods in ordinary or registered      fish products; items damaging to postal
letters. See also under PARCEL POST.          workers and ruining the postal despatches;
                                              items used to smoke opium and hashish;
                                              minerals, raw material, stones, bed-rocks;
Invoice:                                      motion picture film, video recordings,
See under PARCEL POST.                        records and other drawings and printings
                                              material damaging to the interests of the
                                              State and the rights of the citizens of
Import licences:                              Azerbaijan      Republic;     narcotic    and
See under PARCEL POST.                        psychotropic substances, and accessories
                                              for their use; natural fur and products made
                                              from it; propaganda or advertising promoting
Packing and marking:
                                              immorality, violence or terrorism; radioactive
Registered items and insured letters must     substances; Saykak’s horn and antlers,
be marked Deliver to the addressee in         speckled deer’s skin; sturgeon and salmon
person.                                       fish caviare; toxic and inflammable
                                              substances; undeveloped motion picture and
                                              photographic       film    photoplates    and
                                              photographic paper.




November 2007                                                                   A•   page 20
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination A



AZERBAIJAN (Republic of) (continued)

Restrictions:                                    Customs duty:
Apply to the importation of: Animals,            100% customs duty is required on work of
medicaments, biological and veterinary           art, antiques, historical, scientific and other
products used in veterinary medicine and         cultural values. Goods valued less than
raw materials of animal or plant origin unless   200 USD are exempted from customs duty.
with the authorization from the competent
veterinary bodies and State bodies
responsible for the quarantining of plants;      Packing:
dutiable goods unless they are sent in           Parcels must be strongly packed in a
insured items; gold, silver, platinum and        manner adequate for the length of the
non-ferrous metals including to the plastic      journey and for the protection of the
group, also expensive stones, pearls and         contents.
jewelry unless with the permission from the
Ministry of Foreign Trade and Finance;
hunting weapons and ammunition unless
with import authorization from the Ministry of
the interior of Azerbaijan; medicaments
imported for reasons other than personal
need unless with the authorization from the
Ministry of Public Health of Azerbaijan;
radio-electronic devices and high-frequency
equipment unless with the authorization
from the Ministry of PTT of Azerbaijan;
seeds and planting materials, live plants,
destructive parasites and insects except with
the permission from quarantine service;
work of art, antiques, historical, scientific
and other cultural values unless with the
authorization from the Ministry of Culture.

Sound recordings as literature for the blind
are only acceptable if these are sent by, or
addressed to, an officially recognized
institute for the blind.


Invoice:
An invoice is required.


Import licences:
The onus is on the sender to ensure that
where an import/export licence is required,
this is obtained before despatching the
goods.




May 2007                                                                           A•    page 21
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination A



AZORES

LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.


Supplemental services available:                 Supplemental services available:
(1) Dutiable goods admitted in the letter post   Insurance, air and surface, limit $17,500.
(packets must be conspicuously marked En
Douane in addition to bearing a green label).
(2) Registration. (3) Insured letters, air and   Customs declarations and language:
surface, limits $33,600. (4) Printed papers.     One non-adhesive form and despatch note.
(5) Small Packets. (6) Blind literature.         Portuguese or French as well as English.


Customs declarations and language:               Prohibitions:
(1) and (5) Green label.       Portuguese or     Same as Portugal.
French as well as English.
                                                 Restrictions:
Prohibitions:                                    Same as Portugal.
Same as Portugal.
                                                 Invoice:
Restrictions:                                    Two or more copies of the commercial
Same as Portugal.                                invoice should be supplied. A consular visa
                                                 is not required. These invoices should not
                                                 accompany the parcels but should be sent
                                                 direct to the addressee.


                                                 Packing:
                                                 Celluloid (seasoned), films and other articles
                                                 made of celluloid must be packed in
                                                 soldered tin boxes enclosed in strong
                                                 wooden boxes.


                                                 Delivery:
                                                 Addressees are notified of arrival of parcels
                                                 and are required to arrange for their
                                                 collection.




December 1999                                                                      A•   page 22
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B



BAHAMAS

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         Insurance, air and surface, limit $12,500 to
post. (2) Registration. (3) Printed papers. (4)   Nassau and Freeport.      $1,140 to other
Small Packets. (5) Blind literature. (6)          places.
Express (Nassau and Paradise Island only).
(7) Speedpost.                                    Customs declarations:
                                                  One adhesive form. The c.i.f. value (i.e.
Customs declarations:                             including insurance and postage) should be
(1) and (4) Green label. The c.i.f. value         declared, followed by the letter c.i.f.
(i.e. including insurance and postage)
should be declared, followed by the letters       Customs duty:
c.i.f.
                                                  Duty on imports into the Bahamas is levied
                                                  on the c.i.f. value.
Prohibitions:
Based or counterfeit currency; firecrackers;      Prohibitions:
foodstuff of all kinds not suitable for human
consumption; printed matter or picture of a       Letters.   See also under LETTER POST.
seditious or immoral nature or theatening to
national      security;    skimmed        milk;   Restrictions:
unauthorised reprints which contravene the        See under LETTER POST.
law of copright.

Restrictions:                                     Address:
Apply to the importation of: Bees, parasites      See under LETTER POST.
and destroyers of harmful insects; films and
celluloid; firearms; margarine and other          Invoice:
butter substitutes; narcotics.                    Commercial parcels destined for Bahamas
                                                  must be accompanied by a copy of the
Address:                                          invoice attached to the outside of the parcel;
All addresses should bear a four-digit            where the shipment for the same addressee
postcode for addresses ranged from 1000 to        consists of several parcels, the invoice
9999, preceded by the country code “BS”.          should be attached to the final parcel.
The appropriate postcode should be
incorporated in the last line of the address,
to the right of the name of the locality and      Preferential Tariffs:
above the country name.                           Apply under certain conditions to British
                                                  goods. Enquiries should be addressed to
                                                  Trade Industry and Customs Department.




October 2007                                                                       B•     page 1
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B



BAHRAIN (State of)
LETTER POST                                        Address:
                                                   The correct postal address is BAHRAIN.
Postage:                                           No other geographical description should be
See the Postage Rates and Services                 added.
Leaflet.
                                                   PARCEL POST
Supplemental services available:
(1) Dutiable goods admitted in the letter
                                                   Postage:
post. (2) Registration. (3) Insured letters, air
and surface, limit $4,830. (4) Printed             See the Postage Rates and Services
papers.(5) Small Packets. (6) Blind                Leaflet.
literature. (7) Speedpost.
                                                   Supplemental services available:
Customs declarations:                              Insurance, air and surface, limit $4,830.
(1) and (5) Green label.
                                                   Customs declarations:
Prohibitions:                                      One adhesive form.
Arms and ammunition or parts thereof; coin,
banknotes, currency notes or bearer                Prohibitions:
securities, travellers’ cheques, platinum,         See under LETTER POST.
gold or silver, manufactured or not, precious
stones, jewellery and other precious articles,
                                                   Restrictions:
except in registered or insured letters; wild
animals.                                           See under LETTER POST.

Restrictions:                                      Certificate of origin and invoice:
Apply to the importation of: Animal and            All parcels containing commercial goods
vegetable ghee; alcoholic beverages;               should be accompanied by a certificate of
articles of advertising nature for any brand of    origin and invoice.
cigarettes or tobacco; book, document, film,
picture, recording or other articles which is      Packing:
indecent, or obscene, or likely to throw
contempt on religious faith or traditions;         Parcels should be very strongly packed.
chemicals; children sweets manufactured in
the form of cigarettes; children toys              Address:
containing methyl chloride; cigarettes and         See under LETTER POST.
manufactured tobacco which must be
packed in boxes or tins bearing warning to
                                                   Delivery:
the effect that smoking is hazardous to
health and is prime cause for cancer, lung         Parcels are not delivered but have to be
diseases and arteriosclerosis; drugs and           collected from the Post Office by the
medicine; foodstuffs and drinks containing         addressees.
cyclamate as sweetening substance; fresh
eggs; goods from Israel or South Africa;
hypnotic or activating tablets; live animals;
methylated and industrial spirit; mini cars
with 4 wheels designed for use by children
in restricted areas; radio remote control
model aerplanes; slot machines imported for
gambling or game.



January 2006                                                                         B•    page 2
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B



BALEARES ISLANDS

LETTER POST                                 Address:
                                            The address on the parcel and despatch
See SPAIN.                                  note must include the name of one of the
                                            following places;
Postage:
See the Postage Rates and Services          Alaró               Montuiri
Leaflet.
                                            Alayor              Muro

                                            Alcudia             Paguera
PARCEL POST
                                            Andraitx            Palma de Mallorca
Postage:
                                            Artá                Petra
See the Postage Rates and Services
Leaflet.                                    Benisalem           Pollensa

                                            Buñola              Porreras
Supplemental services available:
Insurance, air and surface, limit $2,500.   Cala Mayor          Puerto Andraitx

                                            Calvia              Puerto de Pollensa
Customs declarations and language:
One non-adhesive form and despatch note.    Campanet            San Antonio Abad
Spanish or French as well as English.
Customs declarations must bear the Post     Campos del Puerto   San Francisco Javier
Office serial number of the parcel.
                                            Capedepera          San Juan

Prohibitions:                               Cartuja de          San Luis
                                            Valldemosa
Same as Spain.                                                  Santa Eulalia del Rio
                                            Ciudadela
Restrictions:                                                   Santa Margarita
                                            Felanitx
Same as Spain.                                                  Santa Maria
                                            Ferrerias
Import Licences:                                                Santany
                                            Ibiza
Same as Spain.                                                  Sineu
                                            Inca
                                                                Soller
                                            La Puebla
                                                                Son Servera
                                            Lloseta             Villacarlos

                                            Lluchmayor          Valldemosa

                                            Mahon

                                            Manacor

                                            Mercadal




December 1999                                                              B•     page 3
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B



BANGLADESH
                                                   PARCEL POST
LETTER POST
                                                   Postage:
Postage:                                           See the Postage Rates and Services
                                                   Leaflet.
See the Postage Rates and Services
Leaflet.
                                                   Supplemental services available:
Supplemental services available:                   Insurance, air and surface, limit $15,600.
(1) Dutiable goods admitted in the letter
post. (except insured letter). (2) Registration.   Customs declarations:
(3) Insured letters, air and surface, limit        Two non-adhesive forms and despatch note
$15,600. (4) Printed papers. (5) Small             (a separate set for each parcel). Customs
Packets. (6) Blind literature. (7) Speedpost.      declarations are required for all printed
                                                   papers.
Customs declarations:
                                                   Customs declarations should show clearly
(1) and (5) Green label and non-adhesive           the material of which goods are made, for
form.                                              example, silk stockings, cotton material,
                                                   silver-plated cutlery.      If books and
Prohibitions:                                      photographs are enclosed in a parcel with
                                                   other articles their value should be shown
See under PARCEL POST.
                                                   separately. The net weight of the contents
                                                   of parcels of tobacco, cigars and cigarettes,
Restrictions:                                      and in the case of cigars and cigarettes,
See under PARCEL POST.                             particulars of the brands and the number
                                                   and net weight of the cigars or cigarettes of
                                                   each brand should be clearly stated.
Customs duty and sales tax:
See under PARCEL POST.
                                                   Prohibitions:
                                                   Articles bearing any inscription and so on
Address:                                           constituting an attack on the territorial
Registered and insured packets addressed           integrity or sovereignty of Bangladesh;
to post-box numbers only, that is, without         articles manufactured outside Bangladesh
the actual address of the addressee, are           bearing as a mark or label a portrait of
inadmissible.                                      Bangobandhu       or   the     President     of
                                                   Bangladesh; cellophane paper; coins,
Compensation:                                      banknotes, currency notes, securities of any
                                                   kind payable to the bearer, traveller’s
Is not payable for partial loss or partial         cheques, passports,            No Objection
damage to the contents of registered               Certificates (NOCs, certificates issued by the
packets unless these occur in the Hong             governement of a country to its residents
Kong service.                                      who want to apply for a working visa in other
                                                   countries), platinum, gold or silver whether
                                                   manufactured or not, precious stones,
                                                   jewels or other valuable articles, except in
                                                   insured items; cotton, silk or woven
                                                   materials impressed with designs in imitation
                                                   of currency notes; labels impressed with
                                                   designs in imitation of full or half currency
                                                   notes and articles bearing such
                                                   labels;



January 2006                                                                         B•     page 4
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B



BANGLADESH (continued)

promissory notes or stock notes of the            Address:
Government of Bangladesh; counterfeit or          The name of the district in which the place of
imitation coins; dies stamped or engraved         address is situated should, as far as
with a coin device; dry cell batteries;           possible, be indicated in the address.
duplicating ink; electric bulks between 15W       Parcels addressed to post-box numbers
and 100W; electrical ceiling fans; fictitious     only, that is, without the actual address of
stamps; hand-held spraying equipment;             the addressee, are inadmissible.
locks and padlocks up to 2-4/3 size;
obscene publications, drawing, paintings or
                                                  Compensation:
articles; PVC compounds (shoe grade);
quinine coloured pink; torch lights; viruses      Is not payable for damage to porcelain,
and pathogenic organisms except with              glassware and other exceptionally fragile
special permission from the Bangladesh            articles unless the damage occurs in the
Government , dutiable articles in insured         Hong Kong service.
items.

Restrictions:
Aluminium conductors; arms; bicycle tyres;
documents; drugs and similar substances;
engineering products; fire extinguishers;
materials sold by length or by the piece; mild
steel tubes; oils; paper (except cigarette,
toilet and other special papers); plants, parts
of plants and seeds; PVC pipe up to 8”
diameter; samples; shovels; skins and
feathers of wild birds; urea; wireless
apparatus.     Some items may only be
imported by the Trading Corporation of
Bangladesh.

Duplicate documents:
Senders of commercial parcels should, in
their own interest, forward by air mail, to the
addressees in Bangladesh, duplicates of all
necessary documents, for example, (1) clear
customs declaration, (2) certificate of origin
and (3) invoice showing separately, the
value of each item enclosed in the parcel.
The receipt of these duplicate documents in
Bangladesh prior to arrival of the parcels will
enable the addressees to facilitate customs
clearance.

Customs duty and sales tax:
On the duty paid value is levied on all
imports into Bangladesh, but the duty is not
collected on postal items upon which the
amount payable would not exceed 2.50
Taka.




December 1999                                                                      B•     page 5
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B



BANKS ISLANDS
See VANUATU (The Republic of).



BARBADOS

LETTER POST                                    PARCEL POST

Postage:                                       Postage:
See the Postage Rates and Services             See the Postage Rates and Services
Leaflet.                                       Leaflet.

Supplemental services available:               Supplemental services available:
(1) Dutiable goods admitted in the letter      Insurance, limit $1,250, surface only.
post. (2) Registration. (3) Insured letters,
surface only, limit $1,250. (4) Printed        Customs declarations:
papers. (5) Small Packets. (6) Blind
literature. (7) Speedpost.                     One adhesive form.


Customs declarations:                          Prohibitions:
(1) and (5) Green label.                       Apply to the importation of plants and seeds.


Prohibitions:
Drugs, except under licence.


BASUTOLAND
See LESOTHO.



BECHUANALAND PROTECTORATE
See BOTSWANA.




January 2006                                                                     B•     page 6
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B



BELARUS (Republic of)                         narcotics, psychotropic substances and
                                              equipment to smoke opium and hashish;
LETTER POST                                   printed matters, audio-visual materials and
                                              any other information which may affect the
Postage:                                      interests of politics, economics of Republic
                                              of Belarus, security of the state, moral
See the Postage Rates and Services            and physical health of the citizens; articles
Leaflet.                                      which are prohibited in accordance with the
                                              legislation of Republic of Belarus; currency
Supplemental services available:              notes, banknotes, coins, securities of any
(1) Registration. (2) Printed papers. (3)     kind payable to bearer, travellers’ cheques,
Small packets. (4) Blind literature. (5)      platinum, gold and silver (manufactured or
Insured letters, air and surface, limited     not), precious stones, jewels and other
$9,000. (6) Speedpost.                        valuable articles unless they are insured;
                                              tobacco     and      manufactured    tobacco
Customs declarations and language:            products; alcoholic products.
(3) Green label, two non-adhesive forms and
one despatch note. Belarusian, French,        Restrictions:
Russian or English.                           Apply to the importation of: All animal
                                              products unless accompanied by a
Prohibitions:                                 certificate issued by the veterinary
Dutiable goods in ordinary or registered      inspection authority of the country of origin;
letters; knives* . See also under PARCEL      seeds      unless   accompanied       by     a
POST.                                         phytosanitary certificate issued by the
                                              country of origin; veterinary preparations,
* Due to mail route arrangement.              biological materials and articles of original
                                              collection of animal unless accompanied by
                                              a written authorisation issued by the
Restrictions:                                 veterinary inspection, Ministry of Agriculture
Foreign currency up to a maximum limit        of the Republic of Belarus.
equivalent to USD200 in insured letters.
See also under PARCEL POST.                   Invoice:
                                              An invoice is required.
PARCEL POST
                                              Import Licences:
Postage:
                                              The onus is on the sender to ensure that
See the Postage Rates and Services            where an import/export licence is required,
Leaflet.                                      this is obtained before despatching the
                                              goods.
Supplemental services available:
Insurance, air only, limit $9,000.            Customs duty:
                                              Articles sent in postal items to Belarus,
Customs declarations and language:            addressed over the course of one month to
Two non-adhesive forms and one despatch       a single addressee, are exempt from
note.    Belarusian, French, Russian or       customs duty up to a value equivalent to a
English.                                      maximum of 100 EUR (or 120 EUR for items
                                              whose contents cannot be split up).
Prohibitions:
All sorts or arms and munitions; animal
products such as meat, edible offal and its
preparations, poultry and animal feed, pork
or pork products;



May 2011                                                                       B•     page 7
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B



BELARUS (Republic of) (continued)

The following articles for non - commercial
use are subject to customs duty and taxes        CRT television         30%, but at least 30
(uniform rates):                                 receivers, including   to 110 EUR per
                                                 home cinema            article
 Articles                Customs duty and        systems, according
                         taxes    (as   a        to the (diagonal)
                         percentage or in        size of the screen
                         EUR)                    LCD television         30%, but at least
 Construction         30%, but at least 2        receivers, including   500 to 1000 EUR
 materials, wallpaper EUR per                    home cinema            per article
                      kilogramme                 systems, according
                                                 to the (diagonal)
 Vacuum cleaners         30%, but at least 15    size of the screen
                         EUR per article
 Irons                   30%, but at least 2
                         EUR per article
 Microwave ovens         30%, but at least 15   Gift parcels:
                         EUR per article        Small quantities of certain articles may be
                                                import without a licence up to specified
 Stoves, electric        30%, but at least 30
 cookers                 EUR per article        limits, provided they are intended for the
                                                personal use of the addressee. Gift parcels
 Refrigerators for       30%, but at least 40   may not contained perishable food,
 domestic use            to 50 EUR per          foodstuffs in hermetically sealed or glass
                         article                containers, spirits, cloth cuttings, thread, or
 Dishwashers for         30%, but at least      watches.
 domestic use            150 EUR per article
 Washing machines 30%, but at least 50          Packing:
 for domestic use to 110 EUR per                Parcels must be strongly packed in a
 (automatic       article                       manner adequate for length of the journey
 machines)                                      and for the protection of the contents.
 Sewing machines 30%, but at least 40
 for domestic use EUR per article               Address:
 Portable computers 30%, but at least           Telephone number of the addressee should
 weighing up to 10 240 EUR per article          be indicated on the CP 71 dispatch note or
 kilogrammes                                    the CP 72 manifold set.
 Colour cathode-ray      30%, but at least 20
 tube (CRT)              to 65 EUR per
 computer monitors,      article
 according to the
 (diagonal) size of
 the screen
 Video recorders or      30%, but at least 35
 players for             EUR per article
 domestic use
 Colour liquid crystal   30%, but at least 50
 display (LCD)           to 110 EUR per
 monitors, according     article
 to the (diagonal)
 size of the screen



December 2005                                                                     B•     page 8
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BELGIUM
LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Dutiable goods admitted in the letter          Insurance, air and surface, limit $46,000.
post. (2) Registration. (3) Insured letters, air   Express (to addresses in town delivery area
and surface, limit $46,000. (4) Printed            only).
papers. (5) Small Packets. (6) Blind
literature. (7) Express. (8) Speedpost.            Customs declarations and language:
                                                   Two non-adhesive forms and despatch note.
Customs declarations and language:                 Flemish or French as well as English.
(1) and (5) Green label and one
non-adhesive form. Flemish or French as            Prohibitions:
well as English.
                                                   Letters; absinthe; coin of bronze, copper or
                                                   nickel not legal tender in Belgium, except
Customs duty:                                      obsolete coins for collection; contraceptives;
Printed matter and books are not, in general,      newspapers and publications contrary to
liable to customs duty but a green customs         Belgian principles; radioactive material,
label should nevertheless be attached to           seafood of any kind.
such packets. A tax of 15 Belgian francs is
levied on items processed by Customs.              Restrictions:
                                                   Apply to the importation of: Arms; foodstuffs,
Prohibitions:                                      fresh fruit; plants. The importation of many
Radioactive material; seafood of any kind.         articles is also subject to the production of a
                                                   permit which must be obtained by the
Packing and marking:                               addressee in advance.
See under PARCEL POST.
                                                   Packing and marking:
Address:                                           All parcels containing articles of celluloid
                                                   must be marked inflammable.
If the relative postcode is known, it should
appear in the address of all postal items at
the left-hand side of the name of the place of     Delivery:
destination, for example, 6000 CHARLEROI,          Parcels are delivered in most areas and a
5000 NAMUR. This should help to ensure             delivery fee is charged. Where they are not
a quicker delivery in Belgium.                     delivered an advice of arrival is sent to the
                                                   addressee. If it is intended that a parcel is
Compensation:                                      to be called for it should be addressed En
                                                   Gare and not Poste Restante.
Is not payable for partial loss or partial
damage to the contents of registered
packets unless these occur in the Hong
Kong service.




January 2006                                                                         B•     page 9
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BELGIUM (continued)

Address:
In order that an advice of arrival can be sent
to the addressee to expedite customs
clearance and delivery, parcels addressed
to P.O. Boxes should bear a complete
address which should include:
(i)   the surname and forename of the
      addressee (for parcels sent to private
      persons) and /or the name of the
      company     (for  parcels   sent    to
      companies);
(ii) the number of the P.O. Box; and
(iii) the postcode and the locality of the
      addressee’s address.
See also under LETTER POST.




February 2001                                                         B•   page 10
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BELIZE
(formerly British Honduras)


LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.

Supplemental services available:                 Supplemental services available:
(1) Registration. (2) Insured letters, surface   Insurance, surface only, limit $2,500.
only, limit $2,500. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)         Customs declarations:
Express. (7) Dutiable goods admitted in the
letter post. (8) Speedpost.                      One adhesive form.


Customs declarations:                            Prohibitions:
(4) and (7) Green          label   and    one    See under LETTER POST.
non-adhesive form.
                                                 Restrictions:
Prohibitions:                                    See under LETTER POST.
Arms and ammunition; celluloid; coin,
platinum,     gold   or     silver,   whether
manufactured or not, precious stones,
jewels and other precious articles except in
registered or insured letters; daggers, any
sharp instrument not properly protected; live
animals except bees, leeches, silk worms,
parasite and destroyers and noxious insects
intended for the control of those insects and
exchange between officially recognised
institutions; matches, any explosive or
inflammable substances; narcotics unless
under permit from the Government;
saccharin and similar substances.

Restrictions:
Apply to the importation of: Samples of
parasites and destroyers of insect pests.




May 2004                                                                           B•     page 11
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BENIN (Republic of)
(formerly Dahomey)


LETTER POST                                      Prohibitions:
                                                 Alcoholic beverages and products which
Postage:                                         could be used for the manufacture of
See the Postage Rates and Services               alcoholic     beverages.           Arms    and
Leaflet.                                         ammunition; gramophone records; medals;
                                                 methylated spirit; military equipment; mineral
                                                 water; banana, citrus, cocoa, coffee, cotton
Supplemental services available:                 plants; saccharine and chemical food
(1) Dutiable goods admitted in the letter post   colourings; stills and other apparatus likely
(in registered and insured letter only). (2)     to be used for distilling spirits; sugar cane;
Registration. (3) Insured letters, air and       water hyacinths; weights and measures;
surface, limit $2,500 (see note below). (4)      dutiable articles in ordinary letters.
Printed papers. (5) Small Packets. (6) Blind
literature. (7) Express. (8) Speedpost.          Address:
                                                 Parcels are accepted for all places, but they
Customs declarations and language:               must be claimed at the nearest of the
(1) and (5) Green label.   French as well as     following offices, of which the name should,
English.                                         if possible, appear in the address.

Prohibitions:                                    Abomey                 Djougou
See under PARCEL POST.                           Abomey-Calavi          Grand-Popo
                                                 Adjohon                Kandi
Insurance:
Is available to those places in the list under   Allada                 Natitingou
PARCEL POST.                                     Aplahoué               Nikki
                                                 Athiémé                Ouidah
Compensation:
                                                 Attogon                Parakou
Is not payable for partial loss or partial
damage to the contents of registered             Bimbéréké              Pobé
packets unless these occur in the Hong           Bohicon                Porto-novo R.P.
Kong service.
                                                 Cotonou                Sakété
                                                 Cové                   Savalou
PARCEL POST                                      Dassa-Zoumé            Savé
Postage:
See the Postage Rates and Services               Charges:
Leaflet.
                                                 Charges for inland conveyance are collected
                                                 from the addressees except at Cotonou.
Supplemental services available:
Insurance, air and surface, limit $2,500 (See    Delivery:
note above).
                                                 Addressees must arrange for the collection
                                                 of their parcels.
Customs declarations and language:
Four non-adhesive forms and despatch
note. French as well as English.




May 2004                                                                             B•   page 12
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BERMUDA

LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       Insurance, air and surface, limit $2,500.
post. (2) Registration. (3) Insured letters,
surface only, limit $2,500 (principal towns     Customs declarations:
only). (4) Printed papers. (5) Small Packets.
(6) Blind literature. (7) Speedpost.            One adhesive form.


Customs declarations:                           Prohibitions:
(1) and (5) Green label.                        Letters; drugs, except under licence from the
                                                Director of Health, Bermuda; radioactive
                                                materials.
Prohibitions:
Drugs except under licence from the             Preferential Tariffs:
Director of Health, Bermuda; radioactive
materials.                                      Apply under certain conditions to British
                                                goods. Enquiries should be addressed to
                                                Trade Industry and Customs Department.




January 2006                                                                      B•   page 13
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BHUTAN

LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.

Supplemental services available:                 Supplemental services available:
(1) Registration. (2) Printed papers. (3)        None.
Small Packets. (4) Dutiable goods admitted
in the letter post. (5) Speedpost.         The   General additions:
service is available to the capital, Thimphu.
                                                 Same as India.
Customs declarations:
(3) and (4) Green label.

General additions:
Same as India.




February 2001                                                                 B•    page 14
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BOLIVIA

LETTER POST                                       Restrictions:
                                                  Apply to the importation of: Arms; drugs;
Postage:                                          pharmaceuticals; spirit.
See the Postage Rates and Services
Leaflet.                                          Compensation:
                                                  Is not payable for total loss or total damage
Supplemental services available:                  to the contents of registered items unless
(1) Registration. (2) Printed papers. (3) Blind   these occur in the Hong Kong service.
literature. (4) Small Packets. (5) Dutiable
goods admitted in the letter post. (6)
Speedpost.

Customs declarations:
(4) and (5) Green label. Spanish language
preferred.
Customs declarations on CN 22 and CN 23
should be correct. Bolivia’s national customs
authorities intend to confiscate small
packets, international postal parcels and
EMS dispatches (documents/goods) bearing
false customs declarations, until the
corresponding customs duties have been
paid.

Prohibitions:
Cigarettes,     cigarette    paper;     coins,
banknotes, currency notes, or securities of
any kind payable to bearer, travellers’
cheques, International credit cards, platinum
gold or silver coins, gold or silver
(manufactured or not), precious stones,
jewels and other valuable articles;
communist literature; any article or
publication of immoral nature; exercise
books, writing or toilet papers; external
cotton or synthetic clothing for men and
children; firearms or parts thereof*; used
clothing unless accompanied by a
disinfection   certificate  issued    by    a
competent authority and countersigned by
Bolivian consular service; raw foodstuffs, in
particular seafood; household soaps and
deodorants (solid or paste), scouring
powers, wax floor polish, oat flour; raising
agents for bread, baking powder and
gelatine in small containers, soup powders;
spirits, wines and liqueurs; live animal and
plants; stockings of synthetic fibre and zip
fasteners, radioactive material.

*Due to mail route arrangement.

October 2008                                                                       B•   page 15
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BOLIVIA (continued)

PARCEL POST                                       Invoice:
                                                  A commercial invoice, signed by a Bolivian
Postage:                                          consul, is required for each parcel or
                                                  consignment of parcels when the value
See the Postage Rates and Services
                                                  exceeds 100 US dollars. It may be sent
Leaflet.
                                                  separately or enclosed in a parcel.         If
                                                  enclosed in a parcel, the customs
Supplemental services available:                  declaration should be noted Commercial
None.                                             Invoice Enclosed.      If the consignment
                                                  consists of several parcels, they should be
                                                  numbered by the sender 1, 2, 3 and so on,
Customs declarations:                             and the invoice enclosed in parcel No. 1, the
Two non-adhesive forms and despatch note          customs declaration relating to that parcel
(a separate set for each parcel).    The          being noted accordingly, and those relating
customs declaration forms should show the         to the other parcels, Commercial Invoice in
weight of the parcels in grammes. Spanish         Parcel No. 1.
language preferred.
                                                  Import permit:
Prohibitions:
                                                  Is required when the value of the parcel
Letters; batteries; cigarettes; cigarette         exceeds US$500.
lighters, cigarette papers; banknotes, coins,
travellers’ cheques, international credit
cards, gold, platinum or other securities         Gift Parcels:
payable to bearer; communist literature; any      Gifts are subject to import duties and other
article or publication of immoral nature;         charges in the same way as ordinary
exercise books, writing and toilet papers;        commercial consignments.
external cotton or synthetic clothing for
children or men; firearms or parts thereof*;
worn clothing unless accompanied by a
certificate of disinfection from a competent
authority and authenticated by a Bolivian
Consular Officer; raw foodstuffs, in particular
seafood; stockings of synthetic fibre;
household soap, soap powder, scouring
powder, shampoos and deodorants (solid or
paste); jewels and precious objects; oat
flour, raising agents for bread, baking
powder and gelatine in small containers;
pipes and pipe joints; polyvinyl sacks; steel
drums, demijohns and plastic bottles; spirits;
wines and liqueurs; and zip fasteners;
radioactive material.

*Due to mail route arrangement.

Restrictions:
Apply to the importation          of:   Drugs;
pharmaceuticals; spirit.




December 2006                                                                      B•    page 16
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination B


BOSNIA AND HERZEGOVINA (Republic of)
LETTER POST                                         Articles exempt from Customs fees under
                                                    Bosnian and Herzegovinan regulations may
                                                    be imported by post.         The sender is
Postage:
                                                    recommended to state the grounds on which
See the Postage Rates and Services                  the importation of the goods is based. The
Leaflet.                                            importation of most classes of goods is
                                                    subject to the production of an import
Supplemental services available:                    licence and senders are advised to confirm
                                                    before posting that a licence, if required, has
(1) Registration, limit 20g. (2) Printed papers
                                                    been obtained by the addressee.
restricted to newspapers up to 20g. (3)
Speedpost, limited to Sarajevo.

Prohibitions:
                                                    PARCEL POST:
Abortifacients; cigarette paper; essential oils     Service temporarily suspended.
for the manufacture of artificial wines and
spirits; explosives; firearms of all kinds, parts
or firearms and ammunition for such arms;
food products containing more than 0.035%
sulphuric acid as a preservative; foreign
goods illegally bearing marks of origin of
Bosnia and Herzegovina; foreign lottery
tickets and publicity; tokens resembling
State coinage in size and colour; homing
pigeons; living or dead ruminants; military
uniforms;       parrots;    ;printed      matter
(periodicals, books etc.) which is prohibited
from admission and circulation in Bosnia
and Herzegovina. (Items printed abroad
intended for distribution are admitted only
when addressed to authorized distributors in
Bosnia and Herzegovina); whistles, spoons
and other articles intended to contain food
and having more than 10% lead content;
wines and musts containing sulphuric acid;
yeast; national currency of Bosnia and
Herzegovina.

Restrictions:
Apply to the importation of: Acetic acid,
animals and poultry; bacteria cultures;
celluloid, films; lithographic copies of maps
except copies to a scale of 1:25000 and
above; medicaments; narcotics; opium and
pharmaceutical specialities; plants, seeds
fruits; poisons; preparation for the treatment
of Flukeworm; serums for human use and
vaccines for veterinary use; silkworm eggs;
sporting weapons and ammunition; wines;
wireless      telegraphy     and    telephonic
equipment.




May 2004                                                                              B•    page 17
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BOTSWANA
(formerly Bechuanaland Protectorate)


The following are among the more important        Restrictions:
places in Botswana:                               Apply to the importation of: Arms and
                                                  weapons including pocket knives and toy
Francistown            Mahalapye                  pistols; celluloid and cinematographic films;
                                                  cheese; liquors; military uniforms and
Gaborone               Maun                       equipment; unmanufactured leaf tobacco;
                                                  plants and seeds; rice; serum, vaccine and
Ghanzi                 Mochudi                    similar preparations; yeast.
Kanye                  Molepolole
                                                  Import licences:
Kasane                 Palapye
                                                  Are required for many classes of goods and
Kazungula              Ramoutsa                   senders are advised to confirm before
                                                  posting a packet that the necessary licence
Lobatsi                Tsabong                    has been obtained by the addressee.

Machaneng
                                                  Customs duty:
                                                  Advertising    matter     including    direct
LETTER POST                                       advertising   matter     sent    to  private
                                                  addressees is subject to customs duty.
Postage:
See the Postage Rates and Services
Leaflet.

Supplemental services available:
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)
Express. (7) Speedpost.

Customs declarations:
(1) and (4) Green label.

Prohibitions:
Based or counterfeit coins, banknotes or
other securities; cigarettes, the weight of
which exceeds 2 kg per 1000 pieces; fruit;
gold;    honey    and    old    bee-keeping
appliances; indecent and obscene articles;
narcotics, except under permit from the
Director of Medical Services, Private Bag 5,
Gaberones;     plants;   precious    stones;
prison-made and penitentiary-made goods;
second-hand clothing and footwear; silver,
platinum and Jewellery.




January 2006                                                                       B•   page 18
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BOTSWANA (continued)

PARCEL POST                                     Preferential Tariffs:
                                                Apply under certain conditions to British
Postage:                                        goods. Enquiries should be addressed to
                                                Trade Industry and Customs Department.
See the Postage Rates and Services
Leaflet.                                        Wharfage dues may be levied on the parcels
                                                at the time of delivery.
Supplemental services available:
None.                                           Delivery:
                                                Addressees are notified of arrival of parcels
Customs declarations:                           and are required to arrange for their
                                                collection.
One non-adhesive form and despatch note.
Declarations must show the current value of
the finished articles in the open market at
the time of despatch.

Prohibitions:
Letters.   See also under LETTER POST.

Restrictions:
See under LETTER POST.

Import licences:
Are required for many classes of goods and
senders are advised to confirm before
posting a parcel that the necessary licence
has been obtained by the addressee.
Licences are not required in respect of bona
fide gift parcels not exceeding $80 in value,
nor 5 kg in weight.

Invoice:
The addressee must produce a certified
invoice in respect of any commercial parcel.
The invoice should be forwarded by sender
separately from the parcel.

Packing and Marking:
In addition to the general packing and
marking regulations for celluloid and
cinematograph and photograph films (see
Section 6 of this Guide), all parcels for
Kasane and Kazungula containing articles
made wholly or partly of celluloid must bear
a label clearly marked CELLULOID.




February 2001                                                                    B•   page 19
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BRAZIL

LETTER POST                                        recognized by the government as entities
                                                   serving the public interest.
Postage:
                                                   *Due to mail route arrangement.
See the Postage Rates and Services
Leaflet.                                           Restrictions:
                                                   Apply to the importation of: Alcoholic
Supplemental services available:                   beverages; biological products; cultures of
(1) Registration. (2) Printed papers. (3)          live microbes; dyes derived from coal;
Small packets. (4) Blind literature. (5)           essences used in the manufacture of
Speedpost.                                         artificial beverages; films, celluloid; fruit;
                                                   insects, bacteria; parasites and destroyers of
Customs declarations and language:                 harmful insects; plants and parts of plants;
                                                   potatoes; raw cotton, cotton waste, cotton
(3) Green label and one non-adhesive form.         seed; saccharin and similar substances;
Portuguese, Spanish or French, as well as          seeds and compost; spirituous liquors;
English.                                           vegetables     produce;     venomous      wild
                                                   animals; veterinary products; virulent
Prohibitions:                                      materials; weapons and ammunition.
Abortifacients; animal and animal products         Medicaments sent to Brazil must bear
(except silkworm and leech); articles              detailed information about their composition
infringing copyrights; artificial wines, bees of   on the outside of the packing; cigarettes,
European origin; butter, margarine, cheese;        cigarillos, cigars, pipes and any other
chemical used for warlike purposes; coffee         smoking products, whether not derived from
shrubs and seeds; coins, banknotes,                tobacco, are admitted only if sent by private
currency notes or bearer securities,               individuals as gifts.
travellers’ cheques, platinum, gold or silver,
manufactured or not, precious stones,
jewels and other valuables; daggers
stillettos, blades for daggers; eggs;
explosives; fish, crustaceans, shellfish,
molluses and parts thereof; firearms or parts
thereof*; foodstuffs or medicinal products
in a putrefield or spoiled condition; electronic
smoking device known as electronic
cigarettes, e-cigarettes, e-ciggies and the
like, particularly those intended as an
alternative to cigarettes, cigars, pipes or
similar products, accessories and refill for
any of these electronic smoking devices, or
any related marketing or advertising
materials; foreign lottery tickets and
circulars; handcufts and canes; honey; meat
and meat products; milk and milk products;
narcotics; perishable substances; postage
stamps except in sealed registered letters;
primary educational books not written in
Portuguese; products bearing a false
statement of origin; publications which are
contrary to public order; radioactive
materials; used consumer goods except
articles intended for charitable organizations


January 2010                                                                         B•   page 20
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BRAZIL (continued)
PARCEL POST                                      Gift parcels:
                                                 No duty is charged and no import licence
Postage:                                         required for parcels valued at less than 5
                                                 U.S. dollars. Above this value full duty and
See the Postage Rates and Services
                                                 other charges are payable.         An import
Leaflet.
                                                 licence or certificate of exchange cover must
                                                 be obtained by the addressee and a copy of
Supplemental services available:                 the document enclosed in the parcel.
Insurance, air only, limit $33,600.
                                                 Sealing:
Customs declarations and language:               Parcels should be sealed with a distinctive
One non-adhesive form and despatch note          device.
(a separate set for each parcel).
Portuguese, Spanish or French, as well as        Delivery:
English.
                                                 Parcels are not delivered to the place of
                                                 address. Addressees are notified of the
Prohibitions:                                    arrival of parcels and are advised to collect
Letters; live animals of any species including   them from the Post Office of destination.
birds, leeches, small crustaceans, parasites,    Any customs dues or any charges for
destroyers     of    harmful   insects    and    handling and ware-housing which may be
non-dangerous reptiles. See also under           payable are collected from the addressees
LETTER POST.                                     when the parcels are handed over.

Restrictions:
See under LETTER POST.

Address:
Poste Restante may not be used as an
address. Every parcel addressed to a bank
or other agent of the person for whom it is
intended must bear both on the parcel and
on the despatch papers the full name and
address of the ultimate consignee as well as
the agent’s name and address.

Invoice:
Four copies of the commercial invoice are
required for every commercial parcel or
consignment of parcels posted at the same
time for one addressee. These invoices
must either be certified and stamped as to
origin by a Chamber of Commerce or
accompanied by a separate certificate of
origin in quadruplicate.




February 2001                                                                     B•   page 21
POST OFFICE GUIDE       OVERSEAS POST – Service Information by Destination B



BRITISH ANTARCTIC TERRITORY
(Grahamland, South Orkneys, South Shetlands)

Same as FALKLAND ISLANDS AND THE TERRITORY OF SOUTH GEOGRIA AND
SOUTH SANDWICH ISLANDS.



BRITISH GUIANA
See GUYANA.



BRITISH HONDURAS
See BELIZE.




February 2001                                                      B•   page 22
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BRITISH INDIAN OCEAN TERRITORY

LETTER POST                                     PARCEL POST

Correspondence for the British Indian Ocean     Parcels can be accepted for the Chagos
Territory cannot be registered.                 Island only.

Postage                                         Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Printed papers. (2) Small Packets. (3)      None.
Blind literature. (4) Dutiable goods admitted
in the letter post.                             Custom declarations:
                                                One adhesive form.
Customs declarations:
(2) and (4) Green label.                        Prohibitions:
                                                Bees, leeches and silkworms, worn clothing
Prohibitions:                                   for sale.
Opium, morphine and other narcotics. For
other Prohibitions, see under PARCEL            Restrictions:
POST.
                                                Parasites and destroyers of noxious insects
                                                intended for the control of these insects are
Route:                                          admitted provided that they are exchanged
Correspondence is forwarded to Mauritius to     between officially recognized institutions.
await an opportunity for despatch to the        The importation of plants requires the
islands; opportunities for onward despatch      authority of the Director of Agriculture.
from Mauritius usually occur about three
times a year.                                   Route:
                                                Parcels are forwarded to Mauritius to await
Address:                                        an opportunity for despatch to the islands;
Incorporate postcode “BBND 1ZZ” into the        opportunities for onward despatch from
last line of the address.                       Mauritius usually occur about three times a
                                                year.


                                                Address:
                                                See under LETTER POST.




April 2005                                                                       B•   page 23
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BRUNEI DARUSSALAM

LETTER POST                                        Brunei dollar notes, Singapore dollar notes
                                                   and currency notes of India and Indonesia
                                                   may only be sent to a bank in Brunei
Postage
                                                   authorized to receive them.
See the Postage Rates and Services
Leaflet.
                                                   Invoice:
                                                   See under PARCEL POST.
Supplemental services available:
(1) Dutiable goods admitted in the letter          Address:
post. (2) Registration. (3) Insured letters, air   See under PARCEL POST.
and surface, limit $2,500. (4) Printed papers.
(5) Small Packets. (6) Blink literature. (7)
Speedpost. The service is available to             PARCEL POST
Bandar Seri Begawan, Kuala Belait and
Tutong.
                                                   Postage:
Customs declarations:                              See the Postage Rates and Services
                                                   Leaflet.
(1) and (5) Green label.

                                                   Supplementary services available:
Prohibitions:
                                                   Insurance, air and surface, limit $2,500.
Lottery tickets, national lottery or other
gambling transactions.
                                                   Customs declarations:
Restrictions:                                      One adhesive form.
The importation of plants and parts of plants,
seeds, etc. is subject to a permit issued by       Prohibitions:
the Department of Agriculture which must be        Same as LETTER POST.
obtained before the plants, etc. are
imported.                                          Restrictions:
Medicines, drugs, agricultural and veterinary      Same as LETTER POST.
products,    insecticides,   etc.    whether
consigned to commercial firms or private           Invoice:
individuals are delivered only against the
production of an import permit.                    Two copies of the original invoice should
                                                   accompany     all    items      containing
Medicines and medical products (may be             merchandise.
admitted only when it is accompanied by a
purchase invoice certified by the competent        Address:
medical authorities).
                                                   If the postal code is known it should appear
                                                   following the place of destination.         The
                                                   name BRUNEI DARUSSALAM must be
                                                   written in capital letters in full at the end of
                                                   the address.

                                                   Delivery:
                                                   Parcels are not delivered but have to be
                                                   collected from the post office by the
                                                   addressee.




December 2008                                                                         B•   page 24
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BULGARIA

LETTER POST                                        Restrictions:
                                                   Apply to the importation of plants and parts
Postage:                                           of plants; postage stamps.
See the Postage Rates and Services
Leaflet.                                           Sealing:
                                                   All insured items must be sealed with
Supplemental services available:                   identical wax or lead seals, with a special
                                                   uniform design or mark of the sender.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Insured letters, air
and surface, limit $8,400 (4) Printed papers.
(5) Small Packets. (6) Blind literature. (7)       PARCEL POST
Express. (8) Speedpost
                                                   Postage:
Customs declarations and language:                 See the Postage Rates and Services
(1) and (5) Green label and two                    Leaflet.
non-adhesive forms. French as well as
English.                                           Supplemental services available:
                                                   Insurance, air and surface, limit $8,400.
Prohibitions:
No documents, printed matter, photographs,         Customs declarations and language:
films, recordings or music may be sent by          One non-adhesive form and despatch note
post if they contain matter contrary to            (a separate set for each parcel). Bulgarian
Bulgarian laws and customs, used clothing          or French languages preferred. In the case
of any kind including footwear, linen,             of a gift parcel each declaration, as well as
blankets and bed linen; knives*; live animals      the parcel itself, must be conspicuously
of any species, including birds, leeches,          marked Gift Parcel.
small crustaceans, parasites, destroyers of
harmful insects and non-dangerous reptiles;
                                                   Prohibitions:
musical cards which play a sound recording
when opened; dutiable articles; coin,              Saccharin. See also under LETTER POST.
banknotes, currency notes or securities of
any kind payable to bearer travellers’
cheques, platinum, gold or silver, whether
manufactured or not, precious stones,
jewels or other valuable articles in ordinary,
registered or uninsured items; narcotics,
psychotropic substances, anesthetics toxic
materials; arms and ammunition, explosive,
flammable or other hazardous materials;
obscene or immoral articles; articles which,
by their nature or their packing, may
endanger the life or health of postal officials
or other persons, or soil or damage other
items or postal equipment; movable cultural
monuments without a permit or a certificate;
religious materials connected with prohibited
or unregistered sects or organizations.

* Due to mail route arrangement.




November 2007                                                                        B•   page 25
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BULGARIA (continued)

Restrictions:
Apply to the importation of: Alcohol;
conserves; plants and parts of plants;
postage stamps.

Sealing:
See under LETTER POST.

Gift parcels:
Gift parcels may be sent only by private
persons      and    not      by     commercial
undertakings.     Import licences are not
required for parcels containing limited
quantities of essential relief items for the use
of the addressee.

Invoice:
An invoice or a copy, must be enclosed in
the parcel.




February 2001                                                          B•   page 26
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination B


BURKINA FASO
(formerly known as Upper Volta)

LETTER POST                                       Customs declarations and language:
                                                  Two non-adhesive forms and despatch note.
Postage:                                          French as well as English.
See the Postage Rates and Services
Leaflet.                                          Prohibitions:
                                                  Letters; counters resembling coin; drugs,
Supplemental services available:                  unless an import licence has been obtained;
(1) Dutiable goods admitted in registered         radioactive materials; weights and measure
and insured letters only. (2) Registration. (3)   not of the decimal system; and all goods
Insured letters, air and surface, limit $2,500    bearing indications which suggest they are
(see note below). (4) Printed papers. (5)         of French origin or manufacture when they
Small Packets. (6) Blind literature. (7)          are not.
Speedpost.
                                                  Restrictions:
Customs declarations and language:                Apply to the importation of: Arms; including
(1) and (5) Green label. French as well as        air-guns; books and printed matter in Arabic;
English.                                          mineral waters; preserved plums; sardines
                                                  and vegetables; saccharin and similar
                                                  substances; spirits.
Prohibitions:
Drugs, unless an import licence has been          Address:
obtained; radioactive materials; dutiable
articles in ordinary letters.                     Parcels are accepted for all places, but they
                                                  must be claimed at the nearest of the
                                                  following offices of which the name should, if
Insurance:                                        possible, appear in the address :-
Is available only to those places which are
marked with an asterisk in the list under         * Banfora               * Kaya
PARCEL POST.
                                                  * Batié                 * Koudougou
                                                  * Bobo-Dioulasso          Léo
Compensation:
                                                    Boromo                  Nouna
Is not payable for partial loss or partial
damage to the contents of registered              * Dedougou              * Ouagadougou R.P.
packets unless these occur in the Hong            * Diébougou             * Ouahigouya
Kong service.                                     * Dori                    Po
                                                  * Fada N’Gourma           Tenkodogo
Valuable Articles:                                * Gaoua                 * Tougan
See under PARCEL POST.
                                                  Delivery:
PARCEL POST                                       Charges are collected from the addressees.

Postage:                                          Insurance:
See the Postage Rates and Services                Parcels are accepted for insurance only for
Leaflet.                                          those places mentioned above which are
                                                  marked with an asterisk.
Supplemental services available:
Insurance, air and surface, limit $2,500 (see     Valuable Articles:
note below).
                                                  Senders are recommended to send valuable
                                                  articles (small electronic devices, particularly
                                                  portable telephone) only as insured items.

May 2004                                                                             B•   page 27
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination B


BURMA (Union of)
See MYANMAR (Union of).


BURUNDI
(formerly part of Ruanda-Urundi)

For details of the services to RWANDA see separate entry.


LETTER POST                                     Customs declarations and language:
                                                Two non-adhesive forms and despatch note.
Postage:                                        Flemish or French as well as English.
See the Postage Rates and Services
Leaflet.                                        Prohibitions:
                                                Letters, bearer bills and so on, over fifty
Supplemental services available:                francs in value.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Insured letters,    Restrictions:
surface only, limit $2,500. (4) Printed
                                                Apply to the importation of: Drugs (under
papers. (5) Small Packets. (6) Blind
                                                licence from the Ministry of Health);
literature. (7) Speedpost.
                                                saccharin and similar products; arms.
                                                Import licences may be required for some
Customs declarations and language:              classes of goods.
(1) Green label and one non-adhesive form.
(5) Green label. Flemish or French as well      Invoice:
as English.
                                                An invoice may be required for each
                                                commercial parcel or consignment of
Prohibitions:                                   commercial parcels for the same address,
Bearer bills and so on exceeding fifty francs   and senders are recommended to satisfy
in value; coin, gold, jewellery, platinum,      themselves as to the need for fulfilling this
precious stones, silver.                        requirement before parcels are posted.

Restrictions:                                   Address:
Currency notes may only be sent in insured      Full address and wherever possible
letters; drugs (not admitted unless a licence   telephone number of the addressee should
has been obtained from the Ministry of          be indicated on the CP 71 dispatch note.
Health).
                                                Delivery:
                                                Addressees are notified of arrival of parcels
PARCEL POST                                     and are required to arrange for their
                                                collection.
Postage:
See the Postage Rates and Services
Leaflet.


Supplemental services available:
None.




December 2006                                                                    B•   page 28
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CAMBODIA (Kingdom of)(formerly
Kampuchea (People’s Republic of))

LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Registration. (2) Printed papers. (3)          None.
Small Packets. (4) Blind literature. (5)
Express, limited to Phnompenh only.                Customs declarations:
                                                   Two non-adhesive forms and despatch note
Customs declarations:                              (a separate set for each parcel).
(3) Green label.
                                                   Prohibitions:
Prohibitions:                                      Cigarettes; contraceptives; fruit and fruit
Current coin, banknotes, securities of any         conserves; saccharin and similar products;
kind payable to bearer, travellers’ cheques,       vegetables expect onions, garlic and
platinum, gold or silver (manufactured or          shallots; vegetable converses; valuables
not), precious tones, jewels or other              such as jewellery, precious metals, precious
valuable articles; dutiable articles in ordinary   or semi-precious stones, securities, coins or
or registered letters, registered philatelic       any form of negotiable financial instrument.
items bearing a fictitious address; any            See also under AUSTRALIA.
insufficiently protected cutting instrument.
See also under PARCEL POST.

Restrictions:
See under PARCEL POST.

Import licences:
See under PARCEL POST.

Address:
The address particulars on letters, packets
and parcels must be written in legible
Roman letters.




March 2006                                                                          C•    page 1
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination C



CAMBODIA (Kingdom of) (continued)

Restrictions:                                  Address:
Apply to the importation of: Arms;             See under LETTER POST.
medicines; weights and measures; animals
and animals products (including bees, milk     Places for which parcels may be accepted:
by-products, tinned meat); apparel and
fabrics treated with dangerous chemicals;      Banam                Phnom-Penh
biological substances; brushed; children’s     Battambang           Preyveng
wear made from flammable materials;
cinema films; confectionery containing         Kampot               Pursat
alcohol; culture property of Papua New         Kompongcham          Siemreap-Angkor
Guinea; drugs; electronic dog collars; food
or drink containing glycol; human bones and    Kompongchnang        Snoul
human tissue; oil of wormwood; plants;         Kompongspeu          Stungtrang
preparation containing cantharides and
other substances which have an aphrodisiac     Kompongthom          Suong
effect; remedies for drunkenness, tobacco      Kompongtrach         Svayrieng
habit or drug habit; second-hand carpets;
seditious literature; straw packings; sugar,   Kratie               Takeo
syrup and treacle; therapeutic apparatus;      Mimot
thermometers; used clothing; used jute
bags; vaccines, viruses and microbes;
weapons.      Parcels sent to military and
naval personnel are not admitted if the
address includes a sector postal number or
the words Naval Post.

Import licences:
The importation of letter packets containing
goods and parcel is in most cases subject
the production of an import licence and
these items should not be despatched until
the necessary licence has been obtained by
the addressee.




May 2004                                                                        C•   page 2
POST OFFICE GUIDE        OVERSEAS POST – Service Information by Destination C



CAMEROON (Republic of)

Cameroon comprises the following :-           LETTER POST

East Cameroon:                                Postage:
The more important       places   in   East   See the Postage Rates and Services
Cameroon are:                                 Leaflet.

Abong-Mbang          Maroua                   Supplemental services available:
Bafia                M‘Balmayo                (1) Dutiable goods admitted in the letter
                                              post. (2) Registration. (3) Insured letters, air
Baibakoum            M‘Banga                  and surface, limit $2,500 (see note below).
Batouri              Mokolo                   (4) Printed papers. (5) Small Packets. (6)
                                              Blind literature. (7) Speedpost.
Bertoua              N’Gaoundéré
Bétaré-Oya           N’Kongsamba              Customs declarations and language:
Douala R.P.          Océan                    (1) and (5) Green label. French as well as
                                              English.
Dschang              Penja
Ebolowa              Sangmélima
                                              Prohibitions:
Edéa                 Tibati                   Coins, banknotes, currency notes or
Eséka                Yabassi                  securities of any kind payable to bearer,
                                              travellers’ cheques, platinum, gold or silver
Foumbam              Yagoua                   (whether manufactured or not), precious
Garoua               Yaoundé                  stones, jewellery or other valuable articles,
                                              except in insured letters; gold, jewellery,
Guider               Yoko                     platinum, precious stones, silver; drugs,
                                              unless a licence has been obtained from the
West Cameroon:                                Commissioner of the Republic of Cameroon.
The more important       places   in   West   Second-hand clothing (apart from gifts to
Cameroon are:                                 Leper Hospitals, in which case permission
                                              should be obtained from the Minister of
                                              Finance, Republic of Cameroon).
Bali                 Muyuka
Buea                 Nkambe
                                              Restrictions:
Kumba                Tiko                     The importation of all goods is subject to an
Mamfe                Limbe                    import licence, and no goods should be
                                              despatched until the necessary licence has
Mankon-Bamenda       Wum                      been obtained by the addressee.

                                              Address:
                                              The sender should indicate whether the
                                              destination is in West or East Cameroon.




January 2006                                                                     C•    page 3
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CAMEROON (Republic of) (continued)

PARCEL POST                                  Restrictions:
                                             The importation of all goods is subject to an
Postage:                                     import licence, and no goods should be
                                             despatched until the necessary licence has
See the Postage Rates and Services
                                             been obtained by the addressee.
Leaflet.

                                             Delivery:
Supplemental services available:
                                             Addressees are notified of arrival of parcels
Insurance, air and surface, limit $2,500.
                                             and are required to arrange for their
                                             collection. Charges are collected from the
Customs declarations and language:           addressees, except at Douala.
Two non-adhesive forms and despatch note.
French as well as English.                   Compensation:
                                             Is not payable for damage to parcels
Prohibitions:                                containing fragile articles, or for damage by
Arms, except under permit; drugs, unless a   water to a parcel transported by carrier,
licence has been obtained from the           runner or canoe, if the damage occurs in the
Commissioner of the Republic of Cameroon;    Nigerian service.
radioactive materials (Air parcels only).
Second-hand clothing (apart from gifts to    Address:
Leper Hospitals, in which case permission
                                             See under LETTER POST.
should be obtained from the Minister of
Finance, Republic of Cameroon).

Insurance:
Is available only to those places shown
below:

East Cameroon:
Batouri                M’Banga
Bétaré-Oya             Maroua
Douala RP              N’Gaoundéré
Ebolowa                N’Kongsamba
Edéa                   Ocean
Eséka                  Penja
Garoua                 Sangmélima
M’Balmayo              Yaoundé


West Cameroon:
Buea                   Mankon-Bamenda
Kumba                  Muyuka
Limbe                  Tiko
Mamfe




December 1999                                                                 C•    page 4
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CAMEROONS
For the former Northern Cameroons see NIGERIA;
For the former Southern Cameroons see CAMEROON (Republic of).



CANADA

LETTER POST                                       Prohibitions:
                                                  Adulterated tea; alcoholic beverages;
Postage:                                          firearms (including prohibited and restricted
See the Postage Rates and Services                weapons); replica or inert munitions, devices
Leaflet.                                          that simulate explosive devices or munitions,
                                                  including replica or inert grenades or other
                                                  simulated military munitions, whether or not
Supplemental services available:                  such items are for display purposes; beewax
(1) Dutiable goods admitted in the letter         unless accompanied by a declaration signed
post. (2) Registration. (3) Printed papers. (4)   by the shipper that the beewax has been
Blind literature. (5) Small Packets. (6)          liquified; butter substitutes, processed butter
Express (unregistered airmail items to            and margarine made from vegetable oil;
important towns only). (7) Speedpost.             coin, banknotes, currency notes or bearer
                                                  securities, travellers’ cheques, platinum,
                                                  gold or silver, manufactured or not, precious
Customs declarations:
                                                  stones, jewels or other valuable articles,
(1) and (5), Green label.                         except sent in sealed registered letters;
Items which require customs declaration           copyrighted works; counterfeit money;
must contain the following complete and           explosive materials; goods manufactured in
legible customs declaration information and       prison; goods packed in hay, straw or other
the required import documentation :-              fodder; intoxicating liquors, except samples
                                                  addressed to, or in care of, a provincial
(a) Full name and address for both sender
                                                  liquor commission; literature or drugs aimed;
    and addressee;
                                                  at preventing conception or causing
(b) Telephone number for both sender and          miscarriage; live animals, except bees,
    addressee (for Speedpost item only);          leeches and silkworms lottery tickets and
(c) Specific description and quantity of          advertisements relating to lotteries; matches;
    contents;                                     meat and meat products, metallic trading
(d) Value of contents with currency unit; and     checks; perishable biological materials;
                                                  perfume, hairspray and cosmetic medicines;
(e) Country of origin of goods                    plumage, skins or other parts of wild birds;
                                                  postage stamps including philatelic items in
Goods declared with generic words such as         insured parcels; radioactive materials;
“DOCUMENT”,        “GIFT”,     “SAMPLE”,          seditious      articles;   smoke     producing
“ACCESSORIES” or “PERSONAL ITEMS”                 apparatus for use on motor vehicles or
are not acceptable for customs declaration        boats; used beehives or hive equipment;
purpose.                                          used or second-hand periodical publications
                                                  intended for resale.




November 2006                                                                       C•     page 5
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CANADA (continued)


Restrictions:                                     To access this information online please
Apply to the importation of: Condensed milk;      consult the following links:
drugs and medicines; fish and fishery             Food and Drugs Regulations:
products; liquids and oils when properly          http://laws.justice.gc.ca/en/showtdm/cr/C.R.
packed; preserved fruits and vegetables;          C.-c.870//?showtoc=&instrumentnumber=C.
serum and virus of hog-cholera, veterinary        R.C.-c.870
biological products; potatoes and nursery
stock (the expression nursery stock includes      C.01.045:
trees, shrubs, climbing plants, cuttings,         http://laws.justice.gc.ca/en/showdoc/cr/C.R.
buds, shoots, wild plants, perennials, roots,     C.-c.870/bo-ga:l_C::bo-ga:l_D/20090605/en
bulbs, seeds of trees and so on) may only         ?page=2
be sent under permit from the Canadian
Department of Agriculture, Plant Protection       Schedule F:
Division. A special label provided by that        http://laws.justice.gc.ca/en/showdoc/cr/C.R.
Department must be attached by the sender         C.-c.870/sc:3/en#anchorsc:3
to every parcel of potatoes or nursery stock
and a label bearing the name and address          For more information on importation
of the ultimate addressee must be enclosed        restrictions with respect to health products
in the parcel. One copy of the permit, and        please contact Health Canada directly:
one copy of the health certificate, issued by     Contact name: Health Products and Food
the Ministry of Agriculture, Fisheries and        Branch Inspectorate – Border Integrity Unit
Food, must also be attached to each parcel        Tel: +1 613 946 5090
of potatoes or nursery stock. Articles made       Fax: +1 613 960 2156
wholly or partly of celluloid may not be sent     E-mail: BIU-UIF@hc-sc.gc.ca
in bulk.         Audio-visual articles or
informational materials are not admissible in     Customers should better consult the Food
direct agents bags.                               and Drugs Act and its Regulations before
                                                  sending items containing any drug or natural
According to Food and Drugs Regulations           health product.
C.01.045
(1) Subject to subsection (2), no person          Gifts:
    other than
                                                  Individual gift packets not exceeding 60
(a) a practitioner,
                                                  Canadian dollars in value are admitted free
(b) a drug manufacturer,
                                                  of duty. Advertising matter, tobacco and
(c) a wholesale druggist,
                                                  alcoholic beverages are prohibited from
(d) a registered pharmacist, or
                                                  inclusion in gift packets.    Each packet
(e) a resident of a foreign country while a
                                                  should bear the words Unsolicited Gift and
    visitor in Canada, shall import a
                                                  should be provided with a green customs
    Schedule F drug.
                                                  label.
(2) Any person may import a Schedule F
    drug listed in Part II of Schedule F if the
    drug is imported in such form or so
    labeled that it could be sold by that
    person pursuant to section C.01.046
    (which indicates that the drug must be
    not suitable for human use or is for
    veterinary use only).




January 2010                                                                       C•    page 6
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CANADA (continued)


Customs duties and excise taxes:                  Address:
Goods imported into Canada by mail that           Full name and address of both sender and
are valued over 20 Canadian dollars are           addressee must be written in legible Roman
subject to customs duties and excise taxes.       letters and Arabic numerals on all categories
For all casual and commercial items valued        of mail items.
under 1,200 Canadian dollars, Canada Post
will collect the assessed duties and excise
taxes from the addressee on behalf of
Canada Customs and Excise prior to
releasing the parcel. A handling fee of 5
Canadian dollars will also be levied (for
Speedpost items, 8 Canadian dollars).

However, items released from Canada
Customs and Excise under the Postal
Imports Remission Order of Gift Exemptions
or items which are deemed duty and excise
tax free will not be subject to a handling fee.
All commercial mail items valued over 1,200
Canadian dollars will be held by Canada
Customs and Excise until proper invoice and
accounting documentation is provided by the
addressee.

Customers sending currency or monetary
instruments into Canada or out of the
country valued at 10,000 CAD or more, will
be required to complete a Cross-Border
Currency or Monetary Instruments Report -
form E667. For imports into Canada, a
Customs Declaration Form must be
completed and attached to the item and
form E667 placed inside the item.
Unreported     currency   and    monetary
instruments are subject to seizure by the
Canada Customs and Revenue Agency
(CCRA) and customers may face penalties
and possible forfeiture.

Monetary instruments are securities such as
stock, bonds, debentures and treasury bills,
and negotiable instruments such as bank
drafts, cheques, promissory notes, travellers
cheques and money orders when they are in
bearer or in such other form as title to them
passes on delivery. They do not include
negotiable instruments that bear restrictive
endorsements (such as a cheque stamped
for deposit only) or made to a named person
and not endorsed.




November 2006                                                                      C•    page 7
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination C



CANADA (continued)

PARCEL POST                                    Invoice:
                                               Certified invoices in triplicate in the form
Postage:                                       prescribed by the Canadian customs
See the Postage Rates and Services             authorities must be submitted to those
Leaflet.                                       authorities by the addressee for parcels
                                               containing merchandise. These invoices
                                               must be forwarded by the sender separately
Supplemental services available:
                                               from the parcels; however, a fourth invoice
None.                                          must accompany the parcels.               No
                                               deduction from invoice value may be made
Customs declarations:                          on account of any alleged value or the
One adhesive form. Option (b) on the           package.      The invoices for Canadian
Customs declaration form for undeliverable     customs purposes should be certified by the
parcels is not available in the service with   exporter or by a partner or an employee of
Canada. Under option (c) delivery to an        the exporter.
alternative addressee or redirection cannot
be effected by air.          One customs       Gifts:
declaration may be used for any number of      Individual gift parcels not exceeding 60
ordinary parcels posted simultaneously from    Canadian dollars in value are admitted free
one sender to one addressee. The total         of duty. Advertising matter, tobacco and
number and the total value of the parcels      alcoholic beverages are prohibited from
forming a consignment should be shown on       inclusion in gift parcels. Each parcel should
the customs declaration. In addition the       bear the words Unsolicited Gift.         This
sender should number the parcels               concession does not apply to parcels
consecutively and should indicate on each      forwarded direct from stores or other
parcel the number of parcels forming the       concerns and bearing the name of the store
consignment.       For instance if the         or other concern.
consignment consists of three parcels, the
parcels should be numbered 1/3, 2/3 and
3/3 respectively.                              Customs duties and excise taxes:
                                               See entry under LETTER POST.
Items which require customs declaration
must contain complete and legible customs
                                               Address:
declaration information and the required
import documentation. (Please refer to entry   Full name and address of both sender and
under Letter Post for details.)                addressee must be written in legible Roman
                                               letters and Arabic numerals on all categories
                                               of mail items.
Prohibitions:
Letter.   See also under LETTER POST.

Restrictions:
See under LETTER POST.




November 2006                                                                   C•    page 8
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination C



CANARY ISLANDS

LETTER POST                                         Invoice:
                                                    All commercial items must be accompanied
Postage:                                            by an commercial invoice containing the
See the Postage Rates and Services                  sender’s and addressee’s tax identification
Leaflet.                                            details (see reverse of CN23 form).

Supplemental services available:                    Item containing merchandise should include
(1) Dutiable goods admitted in the letter           a commercial invoice or declaration of value,
post. (2) Registration. (3) Insured letters, air    as appropriate. In the absence of this
and surface, limited $2,500. (4) Printed            documentation, the customs authorities may
papers. (5) Blind literature. (6) Small             retain or physically inspect the items in
Packets.                                            question, as they are empowered to do.
                                                    Failure   to     abide     by  the     above
                                                    recommendations hampers the work of
Customs declarations and language:                  customs services and delays the clearance
(1) and (6) Green label.    Spanish or French       and delivery of postal items.
as well as English.

All items destined for Canary Islands must
be accompanied by CN 22 and CN 23
customs declarations, as appropriate, duly
and correctly completed in accordance with
the instructions given on the reverse of
these forms.

Prohibitions:
Coins, currency notes, securities payable to
bearer, precious metals and stones, and
other valuable articles, except in insured
letters; cotton seed; lottery tickets; narcotics;
playing cards; postcards decorated with
embroidery or ‘glitter’ glass, unless enclosed
in sealed envelope; printed matter contrary
to Spanish morals and customs; tobacco.

Restrictions:
Apply to the importation of: Jewels and
precious       stones;       pharmaceutical
preparations for commercial purposes;
plants; Spanish banknotes; tobacco.




April 2008                                                                           C•    page 9
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CANARY ISLANDS (continued)

PARCEL POST                                     Address:
                                                The address on the parcel and despatch
Postage:                                        note must include the name of one of the
                                                following places :-
See the Postage Rates and Services
Leaflet.                                        Agaete
                                                Arucas
Supplemental services available:                Arrecife (Lanzarote)
Insurance, limit $2,500, air and surface.       El Paso
                                                Galdar
Customs declarations:                           Garachico
One non-adhesive form and despatch note         Gran Tarajal
(a separate set for each parcel). Customs       Guia de Gran Canaria
declarations must bear the Post Office serial   Guimar
number of the parcel.
                                                Hafra (Lanzarote)
                                                Icod
All items destined for Canary Islands must
be accompanied by CN 22 and CN 23               La Laguna
customs declarations, as appropriate, duly      La Orotava
and correctly completed in accordance with      Las Palmas
the instructions given on the reverse of
                                                Los Llanos
these forms.
                                                Los Silos
                                                Puerto de Cabras
Prohibitions:
                                                Puerto de la Cruz
Letters; military weapons and air-guns;         Puerto de la Luz
playing cards; potatoes; printed matter
contrary to Spanish morals and customs;         Realejo Alto
rosaries; relics and similar articles; soil;    San Bartolomé de Tirajana
tobacco; saccharin and products containing      San Sebastian de la Gomera
saccharin.                                      Santa Brigida
                                                Santa Cruz de la Palma
Restrictions:                                   Santa Cruz de Teneriffe
Apply to the importation of: Animal products;   Tacoronte
films and celluloid; jewels and precious
metal and precious stones; pharmaceutical       Telde
preparations for commercial purposes;           Terror
plants; Spanish banknotes.                      Valverde

Invoice:                                        Delivery:
See under LETTER POST.                          Addressees are notified of arrival of parcels
                                                and are required to arrange for their
Packing and marking:                            collection.
Parcels containing films or celluloid,
manufactured or not, must bear a label
clearly marked Celluloid.




April 2008                                                                       C•   page 10
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CAPE VERDE (Republic of)

LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Dutiable goods admitted in the letter          Insurance, air and surface, limit $2,500 (St.
post. (2) Registration. (3) Insured letters, air   Vincent and Praia (Island of Santiago) only).
and surface, limit $2,500 (principal towns
only). (4) Printed papers. (5) Small Packets.      Customs declarations and language:
(6) Blind literature. (7) Express, limited to
town areas only. (8) Speedpost.                    Four Non-adhesive forms and despatch
                                                   note. Portuguese or French as well as
                                                   English.
Customs declarations and language:
(1) and (5) Green label and one                    Prohibitions:
non-adhesive form. Portuguese or French
as well as English.                                Letters; arms. See also under LETTER
                                                   POST.

Prohibitions:
                                                   Restrictions:
Banknotes, currency notes and documents
payable to bearer, coins, gold, jewellery,         See under LETTER POST.
platinum, precious stones, silver; drugs,
unless authority has been obtained from the        Sealing:
Directorate of Health; any valuable items          Parcels should be sealed with a distinctive
such as mobile phones, pen drives, cameras         device.
and digital cameras and other electronic
devices, except sent under insured service.
                                                   Invoice:
                                                   Two or more copies of the commercial
Restrictions:
                                                   invoice should be supplied. A consular visa
Apply to the importation of: Firearms,             is not required . These invoices should not
accessories and similar articles (dangerous        accompany the parcels but should be sent
weapons), subject to official authorization.       direct to the addressee.

Address:                                           Address:
The words Cape Verde (Republic of) should          The words Cape Verde (Republic of) should
appear in full in the address of                   appear in full in the address of parcels for
correspondence for the islands.                    the islands.

                                                   Delivery:
                                                   Addressees are notified of arrival of parcels
                                                   and are required to arrange for their
                                                   collection. Charges are collected.




August 2006                                                                         C•   page 11
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CAROLINE ISLANDS

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         None.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations:
Speedpost, including Micronesia (Fed. State
of).                                              One adhesive form.


Customs declarations:                             General conditions:
(1) and (4) Green           label   and    one    Same as U.S.A.
non-adhesive form.

General conditions:
Same as U.S.A.




December 1999                                                                  C•    page 12
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CAYMAN ISLANDS

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         None.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations:
Speedpost.
                                                  One adhesive form.

Customs declarations:
                                                  Prohibitions:
(1) and (4) Green           label   and    one
                                                  Letters, except one for the addressee; bees
non-adhesive form.
                                                  and appliances for bee-keeping; citrus fruits
                                                  and plants; coffee; cotton seed and plants;
Prohibitions:                                     firearms; meats; matches; rum.
Various agricultural products. For other
prohibitions see under PARCEL POST.               Restrictions:
                                                  Apply to the importation of: Drugs subject to
Restrictions:                                     a certificate issued by the Commissioner;
See under PARCEL POST.                            fresh fruits; plants; potatoes; shaving
                                                  brushes; vegetables.
Address:
See under PARCEL POST.                            Address:
                                                  All letters and parcels should include a post
                                                  office box number plus an alphabetic suffix
                                                  corresponding to a specific postal facility as
                                                  part of the address. Any item which does not
                                                  have this information will be considered as
                                                  undeliverable.




July 2006                                                                          C•    page 13
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination C



CENTRAL AFRICAN REPUBLIC
(formerly Oubangui Chari)


LETTER POST                                         PARCEL POST

Postage:                                            Postage:
See the Postage Rates and Services                  See the Postage Rates and Services
Leaflet.                                            Leaflet.

Supplemental services available:                    Supplemental services available:
(1) Dutiable goods admitted in the letter           Insurance, air, limit $1,600, surface, limit
post. (2) Registration. (3) Insured letters, air,   $4,800. (see note below).
limit $1,600, surface, limit $4,800. (see note
below). (4) Printed papers. (5) Small               Customs declarations and language:
Packets. (6) Blind literature. (7) Speedpost.
                                                    Five non-adhesive forms and despatch note.
                                                    Declarations should show the Post Office
Customs declarations and language:                  serial number of the parcel and should, as
(1) and (5) Green label and one                     far as possible, be prepared in French as
non-adhesive form.   French as well as              well as in English and in accordance with
English.                                            the classification of the French customs
                                                    tariff. Weights and measures should be
Prohibitions:                                       shown in the metric system.
Coins, contraceptives, preserved fish, plums
and vegetables; gold, platinum, silver,             Prohibitions:
precious stones;                                    See under LETTER POST.

Restrictions:                                       Restrictions:
Apply to the importation of drugs; insects;         See under LETTER POST.
non-military weapons and ammunitions;
pharmaceutical products; plants and seeds;
                                                    Invoices:
tobacco and cigarettes; weights and
measures.                                           Are required for parcels containing goods
                                                    valued at more than £7.50.

Insurance:
                                                    Sealing:
Is available to Bambari, Bangassou, Bangui
RP, Berberati, Bouar, Bozoum and Sibut.             Parcels should be sealed with a distinctive
                                                    device.

                                                    Delivery:
                                                    Addressees are notified of arrival of parcels
                                                    and are required to arrange for their
                                                    collection. Charges are collected from the
                                                    addressees.

                                                    Insurance:
                                                    Is available to Bambari, Bangassou, Bangui
                                                    RP, Berberati, Bouar, Bozoum and Sibut.




May 2004                                                                             C•   page 14
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CEYLON
See SRI LANKA (Republic of).



CHAD

LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       Insurance, surface only, limit $2,500 (see
post. (2) Registration. (3) Insured letters,    note below).
surface only, limit $2,500 (see note below).
(4) Printed papers. (5) Small Packets. (6)      Customs declarations and language:
Blind literature. (7) Speedpost.
                                                One non-adhesive form and despatch note.
                                                Declarations should show the Post Office
Customs declarations and language:              serial number of the parcel and should, as
(1) and (5) Green label and one                 far as possible, be prepared in French as
non-adhesive form. French as well as            well as in English and in accordance with
English.                                        the classification of the French customs
                                                tariff. Weights and measures should be
Prohibitions:                                   shown in the metric system.
Plants; radioactive material; contraceptives.
                                                Prohibitions:
Restrictions:                                   Letters; arms (except sporting guns admitted
                                                under     permit);  saccharin;    radioactive
Items containing banknotes, coins, gold or      materials; contraceptives.
other valuables are not accepted unless
they are insured.
                                                Restrictions:
                                                Apply to the importation of: Cut flowers;
Insurance:                                      eggs of game birds during close season; fish
Is available only to Abécher, Ati, Bongor,      and game; fresh fruit; fresh vegetables and
Fort Lamy RP, Moundou, Pala and Sarh.           potatoes,     including    seed    potatoes;
                                                gramophone records; tobacco, liqueurs and
                                                spirits, except gin and whisky of British
                                                origin; living plants, roots and bulbs;
                                                preserved fish, plums and vegetables;
                                                shrubs.




January 2006                                                                     C•   page 15
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CHAD (continued)

Banknotes, coins, gold, or other valuables
are not accepted except in insured parcels.
The importation of all goods is subject to the
production of an import licence.

Invoices:
Are required for parcels containing goods
valued at more than £7.50.


Sealing:
Parcels should be sealed with a distinctive
device.

Delivery:
Addressees are notified of arrival of parcels
and are required to arrange for their
collection. Charges are collected from the
addressees.

Insurance:
Is available only to Abécher, Ati, Bongor,
Fort Lamy RP, Moundou, Pala and Sarh.




December 1999                                                        C•   page 16
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination C



CHILE

LETTER POST                                         Restrictions:
                                                    Apply to the importation of: Animals;
Postage:                                            chemical products; cinematographic films;
See the Postage Rates and Services                  condensed milk; drugs and pharmaceutical
Leaflet.                                            products; narcotics; plants, seeds and bulbs;
                                                    saccharin and similar substances; war
                                                    material, or firearms, except sporting
Supplemental services available:                    weapons      (permit     issued     by    the
(1) Dutiable goods admitted in the letter           Comandancia General de Armas of Chile is
post. (in insured letter only). (2) Registration.   required).
(3) Insured letters, surface only, limit $2,500
(principal towns only). (4) Printed papers. (5)     Compensation:
Blind literature. (6) Small Packets. (7)            Is not payable for partial loss or partial
Speedpost.                                          damage to the contents of registered
                                                    packets unless these occur in the Hong
Customs declarations and language:                  Kong service.
(1) and (6) Green label and three
non-adhesive forms. Spanish or French as
well as English.

Prohibitions:
Absinth; ammunition; beverages and
foodstuffs which are detrimental to health;
books, paintings or any item offensive to
public order and morality; chain letters,
coins, banknotes or bearer securities,
travellers’ cheques, platinum, gold or silver,
manufactured or not, precious stones,
jewellery and other valuable articles, except
in insured letters; heroin and its
preparations; firearms or parts thereof*;
dangerous goods including solid, liquid or
gas which could endanger health, goods or
the environment; explosive, flammable ,
biological or radioactive materials and
compressed gases, corrosive liquids,
oxidizing and toxic substances, any other
substances which could endanger human
life or cause damage; infectious substances
known or reasonably believed to contain
disease agents (microorganisms such as
bacteria, viruses, parasites and fungi); items
contrary to the law; lottery tickets and
advertisements; matches; dutiable articles in
ordinary or registered letters.

*Due to mail route arrangement.




January 2010                                                                         C•   page 17
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CHILE (continued)

PARCEL POST                                     Delivery:
                                                Parcels are not delivered to the place of
Postage:                                        address. Addressees are notified of their
                                                arrival and have to collect them from the
See the Postage Rates and Services
                                                Post Office after the necessary import and
Leaflet.
                                                other regulations have been complied with.

Supplemental services available:
None.

Customs declarations and language:
Two non-adhesive forms and despatch note.
Spanish or French as well as English.

Prohibitions:
Letters.   See also under LETTER POST.

Restrictions:
See under LETTER POST.

Gift Parcels:
Gifts are subject to customs duties and other
charges in the same way as ordinary
commercial consignments. For parcels up
to US$100 in value payment of the
surcharges mentioned above may be
waived.

Invoice:
A commercial invoice containing a
declaration of origin of the goods must
accompany every commercial parcel or
consignment of parcels posted at the same
time by one sender to the same addressee.

Packing:
Parcels should be very strongly packed, tin
boxes being used for preference. Parcels
packed in paper only are not accepted.
Film and celluloid must be packed in airtight
metal receptacles and enclosed in a strong
wooden box affixing on it a special yellow
label bearing the name of the sender and a
warning to keep the parcel away from fire.




December 1999                                                                 C•   page 18
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CHINA, MAINLAND
Separate entry for TAIWAN.

LETTER POST                                      narcotic drugs and psychotropic substances;
                                                 obscene or immoral articles; opium,
                                                 morphine, heroin, cocaine and other
Postage:
                                                 substances which may cause addiction and
See the Postage Rates and Services               their instruments; coins, banknotes, currency
Leaflet.                                         notes, travellers’ cheques, securities of any
                                                 kind payable to bearer, plantinium, gold,
Supplemental services available:                 silver (manufactured or not), jewels,
                                                 precious stones and other valuable articles,
(1) Registration. (2) Printed papers.      (3)
                                                 except under insured post; pork products
Small Packets. (4) Blind literature.       (5)
                                                 such as fresh pork, rind, bristles, hair, fresh
Speedpost. (6) Insured letters, air       and
                                                 or dried sausage, bacon, salt pork, smoked
surface, limit $10,000. (7) Express.       (8)
                                                 pork, ham or entrails; printed matters,
Dutiable goods admitted in registered     and
                                                 manuscripts, notes, stereotypes, matrix,
insured letters only.
                                                 negative plates, photographs, gramophone
                                                 record, films, recording magnetic tapes,
Customs declarations:                            video tapes, laser disc, video and audio
(3) and (8) Green label.          English or     player, calculators, storing medium and
Chinese.                                         other items which are prejudicial to Chinese
                                                 politics, economy, culture and morality;
                                                 printer papers and literature for the blind
Prohibitions:                                    containing postage stamp (cancelled or not);
Arms and weapons of all kinds, imitation         radio transmitters and receivers; unclean
arms and weapons, cartridges and                 clothing and foodstuffs; used clothing and
explosives, flammable or other dangerous         bedding; watches.
substances; articles of which the importation
and circulation are prohibited in the country    Items of value exceeding RMB 800 are
of destination; bicycles and spare parts;        prohibited from importation into Mainland
blood products of all kinds except serum         China.      However, trading goods and
albumin; cameras and spare parts;                samples      sent   by    manufactures   to
counterfeit coins, currency notes and            state-trading organizations; raw materials,
securities; drastic poison drugs; dry scallop    supplementary materials and spare parts
and ginseng; dutiable goods in ordinary          sent to local manufacturers for further
letters;   food,    medicines    and     other   processing; and samples, materials and
substances which affect the well-being of        supplementary materials for packing the
human, come from districts infected with         goods concerned are not subject to the
plagues and may be a carrier of contagious       restrictions on the value of the contents.
diseases; fruits and vegetables; live animals,   The sender should declare clearly the
plant and their products containing              relative contract number or its relevant
dangerous bacteria, injurious insect and         details.    The addressee receiving the
harmful substances to living things; live        packages should, in accordance with
pathogens of insects and plants except           regulations, submit the relevant Import
under permit of importation issued by the        Permits and Customs Declaration Forms in
Ministry of Agriculture of the People’s          time to the Customs Office of the place of
Republic of China; medicines without             import for importation formalities. Please
formal trade marks and packings;                 also refer to the website of China Customs:
                                                 http://www.customs.gov.cn
                                                 See also under PARCEL POST.




May 2011                                                                           C•    page 19
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination C



CHINA, MAINLAND (continued)
Restrictions:                                  Restrictions:
See under PARCEL POST.                         Apply to the importation of: Bulbs, plants
                                               and seeds; electrical apparatus operating at
Customs duty:                                  high frequencies, amplifiers, condensers
Goods valued less than RMB 50 are              and so on. Goods sent by individuals from
exempted from customs duty.      Small         Hong Kong through the post are restricted to
packets must bear the endorsement ‘Petit       gifts between friends and relatives for
Paquet’ or the equivalent Chinese              personal use and the value of gift parcels
characters.                                    sent to one family in one year must not
                                               exceed RMB 1000.

Address:                                       Restrictions on other articles are as follows:
The words People’s Republic of China must
be indicated in the address. To check the      NAME OF ARTICLE          QUANTITY OR
postcode of address, please refer to the                                VALUE FOR EACH
website of Name-Address Database Center                                 PACKET
http://www.cpdc.com.cn/webmodules/postco
de/CPDC_03G01.aspx                             Calendar                 5 by one sender at a
                                                                        time
Compensation:                                  Electronic Calculator    1 at a time
Is not payable for partial loss or partial
damage to the contents of registered           Philatelic stamps        100 stamps
packets unless these occur in the Hong
Kong service.                                  Recording tapes          5 reels

                                               Textile fabric (width
PARCEL POST                                    not exceeding 130
                                               cm)                      5 metres
Postage:
                                               Video tape (blank)       One reel at a time
See the Postage Rates and Services
Leaflet.

                                               Customs duty:
Supplemental services available:
                                               Goods valued less than RMB 50 are
None.
                                               exempted from customs duty.

Customs declarations and language:
                                               Address:
One non-adhesive form and despatch note.
                                               The words People’s Republic of China must
English or Chinese.
                                               be indicated in the address. To check the
                                               postcode of address, please refer to the
Prohibitions:                                  website of Name-Address Database Center
Any items containing documents having the      http://www.cpdc.com.cn/webmodules/postco
character   of   personal     and    current   de/CPDC_03G01.aspx
correspondence; electric fans; items packed
with materials such as straw, grain husk,
cotton waste and other unhygienic
substances; sewing machines. See also
under LETTER POST.




September 2010                                                                    C•   page 20
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CHRISTMAS ISLAND
(Indian Ocean)
                                                  Prohibitions:
LETTER POST
                                                  Same as AUSTRALIA.
Postage:
                                                  Restrictions:
See the Postage Rates and Services
Leaflet.                                          Same as AUSTRALIA.


Supplemental services available:                  Import licences:
(1) Dutiable goods admitted in the letter         A licence, to be obtained by the addressee
post. (2) Registration. (3) Printed papers. (4)   in advance, is required for importation into
Small Packets. (5) Blind literature.              this country of all goods except those of no
                                                  commercial value, household articles, gifts
                                                  not exceeding A$40 in value, bona fide
Customs declarations:                             samples, trade catalogues and so on.
(1) and (4) Green label.
                                                  Customs duty:
Prohibitions:                                     Advertising matter (catalogues, price-list,
Same as AUSTRALIA.                                circulars    and  so    on,   and    loose
                                                  advertisements inserted in magazines) is
Restrictions:                                     subject to customs duty on importation into
                                                  this country.
Same as AUSTRALIA.
                                                  The following are, however, exempt from
Import licences:                                  duty: Trade catalogues and price-lists not
A licence, to be obtained by the addressee        designed to advertise the sale of goods by
in advance, is required for importation into      any person, firm or company in Christmas
this country (under Australia) of all goods       Island when sent in single copies addressed
except those of no commercial value,              to merchants, firms of companies therein
household articles, gifts not exceeding A$40      and not exceeding one copy to each
in value, bona fide samples, trade                merchant, firm or company or branch office
catalogues and so on.                             thereof and not being for distribution.


Customs duty:                                     Preferential Tariffs:
Advertising matter is subject to customs          Apply under certain conditions to British
duty, see entry under Parcel Post.                goods, enquiries should be addressed to
                                                  Trade Industry and Customs Department.

PARCEL POST                                       Delivery:
                                                  Parcels on which customs and other
Postage:                                          charges are payable are not delivered to the
                                                  addressee but must be collected from the
See the Postage Rates and Services
                                                  Post Office.
Leaflet.

Supplemental service available:
Insurance, air and surface, limit $2,500.

Customs declarations:
One adhesive form.




December 1999                                                                     C•   page 21
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CHRISTMAS ISLAND
(Pacific Ocean)

See KIRIBATI (Republic of).



COCOS (KEELING) ISLANDS
LETTER POST                                        Customs duty:
                                                   Advertising matter is subject to customs
Postage:                                           duty, see under PARCEL POST.
See the Postage Rates and Services
Leaflet.
                                                   PARCEL POST
Supplemental services available:
                                                   Postage:
(1) Dutiable goods admitted in the letter
                                                   See the Postage Rates and Services
post. (2) Registration. (3) Printed papers. (4)
                                                   Leaflet.
Small Packets. (5) Blind literature.

                                                   Supplemental services available:
Customs declarations:
                                                   Insurance, air and surface, limit $2,500, see
(1) and (4) Green label.
                                                   Insurance below.

Prohibitions:
                                                   Customs declarations:
Unobliterated postage stamps exceeding 50
                                                   One adhesive form.
cents (Australian) in value except in
registered letters; registered philatelic items
bearing a fictitious address; any insufficiently   Prohibitions:
protected cutting instrument.        See also      Letters; blank invoice forms; confectionery
under PARCEL POST.                                 containing spirits; tobacco, cigars, cigarettes
                                                   and snuff except genuine samples or for the
Restrictions:                                      private use of the addressee. See also
                                                   under AUSTRALIA.
Apply to the importation of: Bees, plants and
parts of plants, including fruit. See also
under PARCEL POST.

Import licences:
A licence, to be obtained by the addressees
in advance, is required for the importation of
all goods except those of no commercial
value, household articles, gifts not
exceeding A$40 in value, bona fide
samples, trade catalogues and so on.




March 2006                                                                           C•    page 22
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



COCOS (KEELING) ISLANDS (continued)


Restrictions:                                    Insurance:
Apply to the importation of: Arms; bees;         Does not cover damage to parcels
plants and fruit; tinned meats; vaccines,        containing fragile articles (for example:
serums and viruses, valuables such as            glassware, gramophone records and so on),
jewellery, precious metals, precious or          liquids, semi-liquids, or perishable articles.
semi-precious stones, securities, coins or
any form of negotiable financial instrument      Customs duty:
unless they are insured; animal products
                                                 Advertising matter (catalogues, price lists,
(including milk by-products, tinned meat);
                                                 circulars and loose advertisements inserted
apparel and fabrics treated with dangerous
                                                 in magazines) is dutiable. The following
chemicals; biological substances; brushes;
                                                 are however exempt from duty: Trade
children’s wear made from flammable
                                                 catalogues and price lists not designed to
materials; cinema films; culture property of
                                                 advertise the sale of goods by any person,
Papua New Guinea; electronic dog collars;
                                                 firm or company in Cocos (Keeling) Islands,
food or drink containing glycol; human
                                                 when sent in single copies addressed to
bones and human tissue; medicines; oil of
                                                 merchants, firms or companies therein, and
wormwood;        preparation      containing
                                                 not exceeding one copy to each merchant,
cantharides and other substances which
                                                 firm or company or branch office thereof and
have an aphrodisiac effect; remedies for
                                                 not being for distribution.
drunkenness, tobacco habit or drug habit;
second-hand carpets; seditious literature;
straw packings; sugar, syrup and treacle;
therapeutic apparatus; thermometers; used
clothing; used jute bags; vaccines, viruses
and microbes; weapons.

Import licences:
A licence to be obtained by the addressees
in advance, is required for the importation of
all goods except those of no commercial
value, household articles, gifts not
exceeding A$40 in value, bona fide
samples, trade catalogues and so on.




March 2006                                                                        C•    page 23
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



COLOMBIA

LETTER POST                                       Invoice:
                                                  All mail destined for Colombia must be
Postage:                                          accompanied by a commercial invoice. The
                                                  invoice must show the contents of each
See the Postage Rates and Services
                                                  packet individually, the value of each item,
Leaflet.
                                                  the number of packets comprising the
                                                  consignment and the gross weight. The
Supplemental services available:                  invoice must show the total value in dollars
(1) Registration. (2) Printed papers. (3) Blind   or any other currency agreed upon by the
literature. (4) Small Packets. (5) Speedpost.     sender and addressee. One copy of the
                                                  invoice should be sent to the Post Office of
                                                  destination. A note must be made on each
Customs declarations and language:
                                                  packet of the number of books contained
(4) Green label. Declarations must indicate       therein, its weight and the total number of
the content and value of the item, otherwise      packets comprising the consignment.
it will be retained. Spanish or French as
well as English.
                                                  Note:
                                                  Ordinary       or    registered  items     of
Prohibitions:
                                                  correspondence, not reclaimed, containing
Books and reviews of a communist or
                                                  articles liable to Customs charges, are taken
atheistic nature; coin, banknotes, currency
notes, securities of any kind payable to          over by the Customs Authorities of
bearer,      travellers’  cheques,   platinum     Colombia, and may not, under any
                                                  circumstances, be returned to origin.
manufactured gold, or silver precious
stones, jewels or other valuable articles;
dutiable articles in ordinary or registered       Compensation:
letters; firearms or parts thereof*.              Is not payable for partial loss or partial
                                                  damage to the contents of registered
*Due to mail route arrangement.                   packets unless these occur in the Hong
                                                  Kong service.
Restrictions:
Apply to the importation of plants and seeds.
The importation of many other classes of
goods into Colombia including the islands of
San Andres and Providencia is subject to
certain restrictions and controls; and the
importer may be required to register the
transaction in the Office of Exchange
Registration in which event evidence of
registration may have to be produced by the
exporter when applying for a consular
invoice.




March 2011                                                                         C•   page 24
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



COLOMBIA (continued)

PARCEL POST                                       Gift parcels:
                                                  There are no concessions for gift parcels
Postage:                                          and most goods likely to be sent as gifts are
                                                  at present prohibited. In other cases an
See the Postage Rates and Services
                                                  import licence must be obtained in advance
Leaflet.
                                                  by the addressee who would also have to
                                                  pay the necessary customs duty on the
Supplemental services available:                  arrival of the parcel in Colombia.
None.
                                                  Restrictions:
Customs declarations and language:                Apply to the importation of: Boxes or
Two non-adhesive forms and despatch note.         packets of cigarettes and pressed tobacco;
Declarations must show the content, gross         patent medicines; plants, including seeds.
weight, net weight in kilogrammes and the         The importation of many classes of goods
value not increased by costs of transmission      into Colombia including the islands of San
or insurance. Items not accompanied by            Andres and Providencia is subject to certain
customs declarations describing their             restrictions and controls.
content and indicating their value will be
retained.     When one set of customs
declaration forms is used for a batch of two      Invoice:
or three (not more) parcels from the same         All mail destined for Colombia must be
sender to the same addressee, the required        accompanied by a commercial invoice.
particulars, with the relative serial number of
the parcel, must be shown separately for          Delivery:
each parcel. Spanish or French as well as         Parcels are not delivered to the place of
English.                                          address. The addressees are notified of
                                                  the arrival of parcels and advised to collect
Prohibitions:                                     them either from the local Customs Depot or
Letters, arms, part of arms and ammunition        local Post Office according to whether the
coin, banknotes, securities of any kind           goods are dutiable or not. Senders are
payable to bearer, platinum, manufactured         warned that parcels are subject to delay
gold of silver, precious stones or other          after arrival in Colombia.
valuable articles; new and used clothing,
unless      addressed         to    teaching
establishments, or sent as unaccompanied
luggage and bearing the legend EQIPAJE
NO ACOMPANADO on the labels and
documents and the owners passport number
on the Customs declaration; Colombian
postage or fiscal stamps; saccharin, except
under permit; spirits and liqueurs.




March 2011                                                                         C•   page 25
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



COMOROS (Federal Islamic Republic of the)
(formerly Comoro Islands)
(Anjouan, Grande Comoro, Mayotte and Moheli)


LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       Insurance, air and surface, limit $2,500.
post. (2) Registration. (3) Insured letters,
surface only, limit $2,500 (principal towns     Customs declarations and language:
only). (4) Printed papers. (5) Small Packets.
(6) Blind literature.                           Two non-adhesive forms and despatch note.
                                                French as well as English.
Customs declarations and language:
                                                Prohibitions:
(1) and (5) Green label and one
non-adhesive form. French as well as            Letters;     saccharin;   spirits;  tobacco,
English.                                        cigarettes and cigars sent to private
                                                individuals; radioactive materials.
Prohibitions:
                                                Restrictions:
Coin, gold, jewellery, platinum, precious
stones,     silver;  radioactive materials;     Apply to the importation of: Arms; dummies
tobacco, cigarettes and cigars sent to          and teats; tube feeding bottles.
private individuals.
                                                Sealing:
                                                Parcels should be sealed with a distinctive
                                                device.

                                                Delivery charges:
                                                Additional charges for conveyance from the
                                                port of landing are collected from the
                                                addressees.

                                                Delivery:
                                                Addressees are notified of arrival of parcels
                                                and are required to arrange for their
                                                collection.




January 2006                                                                      C•   page 26
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CONGO (Democratic Republic of the)
(formerly Zaire (Republic of), formerly Congo (Leopoldville) and
formerly Belgian Congo) comprising the provinces of Bandunda Equateur,
Kasai Occidental, Kasai Oriental, Katanga, Kinshasa, Kivu,
(formerly Congo Orientale)


LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         None.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations and language:
Speedpost.
                                                  Two non-adhesive forms and despatch
                                                  notes.     Flemish or French languages
Customs declarations and language:                preferred.
(1) Green label and two non-adhesive forms.
(4) Green label.       Flemish or French          Prohibitions:
languages preferred. For items worth more
than HK$3,000, three non-adhesive forms           Letters; arms; bearer bills and so on.
are required.
                                                  Restrictions:
Prohibitions:                                     Apply to the importation of saccharin and
Coin, gold, jewellery, platinum, precious         similar products.
stones, silver, banknotes, cheques or
securities of any kind; firearms or parts         Import licences:
thereof*.                                         Are required for all parcels except those
                                                  containing samples with no intrinsic value
*Due to mail route arrangement.                   and gift parcels not exceeding 50 dollars in
                                                  value in the local currency of the Democratic
                                                  Republic of the Congo.
Compensation:
In respect of registered items may not be
                                                  Invoice:
payable unless mistreatment occurs in the
Hong Kong service.                                An invoice may be required for each
                                                  commercial parcel or consignment of
                                                  commercial parcels of the same address,
                                                  and senders are recommended to satisfy
                                                  themselves as to the need for fulfilling this
                                                  requirement before parcels are posted.




December 2006                                                                       C•     page 27
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CONGO (Democratic Republic of the) (continued)

Address:                                        Shaba (formerly Katanga)
The name of the province should appear in
the address of parcels for the Democratic       Ankoro
Republic of the Congo.                          Bukama
                                                Dilolo
Delivery:
                                                Kabalo
Addressees are notified of arrival of parcels
and are required to arrange for their           Kalemie (formerly Albertville)
collection.                                     Kamina
                                                Kasenga
Compensation:
Is not payable for damage to parcels            Kipushi
containing liquids or substances which          Kongolo
easily liquefy, glass articles or articles a
                                                Lubumbashi
similar fragile or perishable nature.
                                                Malonga
Note:                                           Manono
The following are the more important places     Mitwaba
in the provinces of Kasai, Kivu and Shaba
(formerly Katanga) : -                          Moba
                                                Sakania
                                                Sampwe
Kasai Occidental
                                                Sandoa
Hebo (formerly Post Francqui)
Kananga (formerly Luluabourg)
                                                Kivu
Leubo
Luisa                                           Bukavu
Tshikapa                                        Butembo
                                                Fizi

Kasai Oriental                                  Goma
                                                Kasongo
Kabinda
                                                Katanda
Katako-Kombe
                                                Kibombo
Lomelo
                                                Kindu
Lusambo
                                                Lubutu
Tshilenge
                                                Masisi
Tshofa
                                                Rutshuru
                                                Uvira




December 1999                                                                    C•   page 28
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CONGO (Republic of)
(formerly Congo (People’s Republic); Congo (Brazzaville); and
Moyen (middle) Congo)

Principal towns: Brazzaville, Loubomo, Madingou, Pointe-Noire.


LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Dutiable goods admitted in the letter          Insurance, air and surface, limit $2,500 (see
post. (2) Registration. (3) Insured letters, air   note below).
and surface, limit $2,500 (see note below).
(4) Printed papers. (5) Small Packets. (6)         Customs declarations and language:
Blind literature. (7) Speedpost.
                                                   Five non-adhesive forms and despatch note.
                                                   Declarations should show the Post Office
Customs declarations and language:                 serial number of the parcel and should, as
(1) and (5) Green label and one                    far as possible, be prepared in French as
non-adhesive form. French as well as               well as in English and in accordance with
English.                                           the classification of the French customs
                                                   tariff. Weights and measures should shown
Prohibitions:                                      in the metric system.
Banknotes, currency notes, documents
payable to bearer; coin, gold, jewellery,          Prohibitions:
platinum, precious stones, silver; plants;         Letters; arms (except sporting guns admitted
radioactive materials, contraceptives.             under     permit);  saccharin;    radioactive
                                                   materials; contraceptives.
Insurance:
Is available only to those places shown in         Restrictions:
the list under PARCEL POST.                        Apply to the importation of: Cut flowers;
                                                   eggs of game birds during close season; fish
Address:                                           and game; fresh fruit; fresh vegetables and
                                                   potatoes,     including    seed    potatoes;
Items should be addressed to the People’s          gramophone records; tobacco, liqueurs and
Republic of the Congo.                             spirits, except gin and whisky of British
                                                   origin: living plants, roots and bulbs;
Compensation:                                      preserved fish, plums and vegetables;
Is not payable for partial loss or partial         shrubs.
damage to the contents of registered items
unless these occur in the Hong Kong
service.




January 2006                                                                        C•   page 29
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CONGO (Republic of) (continued)

The importation of all goods is subject to the   Insurance:
production of an import licence.                 Places for insurance are accepted only for
                                                 the following places:
Invoices:
                                                 Boko, Brazzaville-RP, Brazzaville-Bacongo,
Are required for parcels containing goods        Brazzaville-Poto-Poto,            Djambala,
valued at more than £7.50.                       Gamboma, Impfondo, Kinkala, Loubomo,
                                                 Loudima, Madingou, Makabana, Makoua,
Sealing:                                         Mindouli, Mossendjo, Mouyondzi, Nkayi,
                                                 Ouesso,      Owando,       Pointe-Noire-Cité,
Parcels should be sealed with a distinctive
                                                 Pointe-Noire-Ppal, Sibiti.
device.

Address:
Parcels should be addressed to the People’s
Republic of the Congo.

Delivery:
Addressees are notified of arrival of parcels
and are required to arrange for their
collection. Charges are collected from the
addressees, except at Pointe-Noire.
Places for which parcels may be accepted.
Abala, Bambana, Boko, Boko-Songho,
Boundji,                     Brazzaville-RP,
Brazzaville-Bacongo, Brazzaville-Poto-Poto,
Divenié, Djambala, Dongou, Epena, Itoumbi,
Iwo, Gamboma, Impfondo, Kellé, Kibangou,
Kibouende, Kimongo, Kinkla, Kindamba,
Komono, Kouilou(Bas), Lekana, Loubomo,
Loudima,          Loukolela,        Louteté,
Madingo-Kayez,      Madingou,    Makabana,
Makoua,     Mayaza,    Mbinda,    Mbomou,
Mfouati, Mindouli, Mossaka, Mossendjo,
Mouyondzi, Mpouya, M’vouti, Nkayi, Okoyo,
Ouesso,         Owando,        Pointe-Noire,
Pointe-Noire-Cité,        Pointe-Noire-Ppal,
Sembe, Sibiti, Somanké, Zanaga.




December 1999                                                                     C•   page 30
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



COOK (or HERVEY) ISLANDS
See NEW ZEALAND ISLAND TERRITORIES.



CORSICA
LETTER POST                                    Information respecting the importation of
                                               medicines, insulin, serums and vaccines and
Same as France.                                similar preparations gold, silver, platinum
                                               and plated articles can be obtained from the
                                               Trade Industry and Customs Department.
PARCEL POST                                    The importation of certain other goods is
                                               subject to the production of an import
Postage:                                       licence, and such goods should not be
See the Postage Rates and Services             despatched until the necessary licence has
Leaflet.                                       been obtained by the addressee.

Supplemental services available:
Insurance, air and surface, limit $33,600.

Customs declarations:
Two non-adhesive forms and despatch note.
Declarations should show the Post Office
serial number of the parcel and should, as
far as possible, be prepared in French as
well as in English and in accordance with
the classification of the French customs
tariff. Weights and measures should be
shown in the metric system.

Prohibitions:
Letters; arms (except sporting guns admitted
under permit); playing cards; saccharin; and
in addition all goods which do not comply
with the requirements of the (French)
Merchandise Marks Act.

Restrictions:
Apply to the importation of: Cut flowers;
eggs of game birds during close season; fish
and game; fresh fruit; fresh vegetables and
potatoes,    including     seed    potatoes;
gramophone records; living plants, roots and
bulbs; preserved fish, plums and vegetables;
shrubs.




January 2006                                                                   C•   page 31
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



COSTA RICA

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         None.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations:
Speedpost.
                                                  Two non-adhesive forms and despatch note.
Customs declarations and language:
                                                  Prohibitions:
(1) and (4) Green label, French as well as
English.                                          Letters; firearms or parts thereof*; foreign
                                                  lottery tickets.
Prohibitions:                                     *Due to mail route arrangement.
Coin, banknotes, currency notes, securities
of any kind payable to bearer, travellers’
cheques,     platinum,      gold     or  silver   Restrictions:
(manufactured or not), precious stones,           Parcels containing used clothing must be
jewels or other valuable articles; firearms or    accompanied by a certificate of disinfection.
parts thereof*; foreign lottery tickets.
                                                  Gift Parcels:
*Due to mail route arrangement.
                                                  Gifts are subject to normal duties in the
                                                  same way as commercial consignments.




December 2006                                                                       C•   page 32
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CÔTE D’IVOIRE

LETTER POST                                       Insurance:
                                                  Is available to Treichville and to those
Postage:                                          places shown in the list under PARCEL
                                                  POST, except Akoupé, daoukro, Port-Bouet,
See the Postage Rates and Services
                                                  Sakasso and Tanda.
Leaflet.

                                                  Compensation:
Supplemental services available:
                                                  Is not payable for partial loss or partial
(1) Dutiable goods admitted in the letter
                                                  damage to the contents of registered
post, (in registered and insured letters only).
                                                  packets unless these occur in the Hong
(2) Registration. (3) Insured letters, air and    Kong service.
surface, limit $15,000 (see note below). (4)
Printed papers. (5) small Packets. (6) Blind
literature. (7) Express (for letters addressed
to Post Office boxes only). (8) Speedpost.

Customs declarations and language:
(1) and (5) Green label, French as well as
English.

Prohibitions:
Coins, banknotes currency notes or
securities of any kind payable to bearer,
travellers’ cheques, platinum, gold or silver
(whether manufactured or not), precious
stones, jewellery or other valuable articles,
radioactive materials; dutiable articles in
ordinary letters.

Restrictions:
Apply to the importation of: Books and
printed matter in Arabic; plants; saccharin
and similar substances. Coins, banknotes,
currency notes or securities of any kind
payable to bearer, travellers’ cheques,
platinum,     gold    or    silver   (whether
manufactured or not), precious stones,
jewellery, or other valuable articles are only
admissible in insured letters.




January 2006                                                                    C•   page 33
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CÔTE D’IVOIRE (continued)

PARCEL POST                                     Delivery:
                                                Addressee must arrange for the collection of
Postage:                                        their parcels.    Delivery charges are
                                                collected from the address except at
See the Postage Rates and Services
                                                Sassandra and Tabou.
Leaflet.

                                                Insurance:
Supplemental services available:
                                                Parcels for insurance are accepted only for
Insurance, air and surface, limit $15,000
                                                the following places:
(see note below).

                                                Abengourou            Gagnoa
Customs declarations and language:
                                                Abidjan               Grand-Bassam
Four non-adhesive forms and despatch
note. French as well as English.                Aboisso               Grand-Lahou
                                                Adiaké                Guiglo
Prohibitions:                                   Adjamé                Issia
Letters; coins, banknotes, currency notes or    Adzopé                Katiola
securities of any kind payable to bearer,       Agboville             Korhogo
travellers’ cheques, platinum, gold or silver
(whether manufactured or not), precious         Agnibilékrou          Lakota
stones, jewellery or other valuable articles,   Akoupé                Man
counters resembling coin; weights and           Beoumi                Mankono
measures not of the decimal system; and, in
addition, all goods bearing indications which   Bingerville           M’Bahiakro
suggest they are of French origin or            Bocanda               Odienné
manufacture when they are not; radioactive      Bondoukou             Oumé
materials.
                                                Bongouanou            Post-Bouët
                                                Bouaflé               Sakasso
Restrictions:
                                                Bouaké                Sassandra
Apply to the importation of: Arms, including
air-guns; gold; plants; books and printed       Boundiali             Séguéla
matter in Arabic; mineral water; preserved      Dabou                 Soubré
plums, tinned fish and vegetables; saccharin    Daloa                 Tabou
and similar substances; alcohol. Coins,
banknotes, currency notes or securities of      Danané                Tanda
any kind payable to bearer, travellers’         Daoukro               Tiassalé
cheques, platinum, gold or silver (whether      Dimbokro              Touba
manufactured or not), precious stones,
jewellery or other valuable articles are only   Divo                  Toulepleu
admissible in insured parcels.                  Duékoué               Toumodi
                                                Ferkéssédougou




January 2006                                                                      C•   page 34
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CROATIA (Republic of)

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Registration. (2) Insured letters, air and    Insurance, air only, limit $10,000.
surface, limit $18,000. (3) Printed papers.
(4) Small Packets. (5) Blind literature. (6)      Customs declarations and language:
Dutiable goods admitted in the letter post.
(7) Speedpost.                                    One non-adhesive form and despatch note
                                                  (a separate set for each parcel). Croatian
                                                  or French as well as English. Declarations
Customs declarations and language:                should show the Post Office serial number
(4) and (7) Green label and one                   of the parcel and the country of origin of the
non-adhesive form. Croatian, French or            contents. In the case of a gift parcel, each
German as well as English.                        declaration and the despatch note, as well
                                                  as the parcel itself, should be conspicuously
Prohibitions:                                     marked Gift Parcel.
Foreign lottery tickets and publicity; knives*;
tokens resembling State coinage in size and       Prohibitions:
colour. See also under PARCEL POST.               Abortifacients; cigarette paper; essential oils
                                                  for the manufacture of artificial wines and
                                                  spirits; explosives; firearms of all kinds, parts
* Due to mail route arrangement.                  or firearms and ammunition for such arms;
                                                  food products containing more than 0.035%
Restrictions:                                     sulphuric acid as preservative; foreign goods
                                                  illegally bearing Croatian marks of origin,
See under PARCEL POST.                            homing pigeons; infectious perishable
                                                  biological substances; all live animals, fish,
                                                  crustaceans and other invertebrates; living
                                                  or dead ruminants; fresh meat of any kind;
                                                  fresh perishable vegetables and fruits;
                                                  military uniforms; parrots; printed matter
                                                  (periodicals, books etc.) which is prohibited
                                                  from admission and circulation in Croatia.
                                                  (Items printed abroad intended for
                                                  distribution are admitted only when
                                                  addressed to authorized distributors in
                                                  Croatia); radioactive materials; whistles,
                                                  spoons and other articles intended to
                                                  contain food and having more than 10%
                                                  lead content; wines and musts containing
                                                  sulphuric acid; yeast; Croatian national
                                                  currency.




September 2010                                                                        C•   page 35
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CROATIA (Republic of) (continued)

Restrictions:                                      Gift Parcel:
Apply to the importation of: Acetic acid,          Gift parcels valued under USD 40 are free of
animals and poultry; bacteria cultures;            customs duty.
celluloid, films; lithographic copies of maps,
except copies to a scale of 1:25000 and
above; medicaments; narcotics; opium and
pharmaceutical specialities; plants, seeds,
fruits; poisons; preparation for the treatment
of Flukeworm; serums for human use and
vaccines for veterinary use; silkworm eggs;
sporting weapons and ammunition; wines;
wireless      telegraphy     and     telephonic
equipment.
All products of animal origin, meat and meat
offal, including salami and sausages,
whether dried, frozen, smoked, cooked or
salted; fish, whether smoked or preserved in
airtight packages; bird eggs and other edible
products of animal origin; and all dairy
products can only be sent if accompanied by
the original veterinary health certificate
issued by the appropriate authority of Hong
Kong. Plants and plant products, including
cuttings, bulbs and roots, seeds, products
based on vegetables, fruits and other parts
of plants can only be sent if accompanied by
the original phytosanitary health certificate
issued by the appropriate authority of Hong
Kong.         Items        containing        the
above-mentioned articles are subject to
obligatory             veterinary/phytosanitary
inspection.         If       the        original
veterinary/phytosanitary health certificate is
missing, the items will either be destroyed or
returned to Hong Kong. The addressee or,
where items are returned to Hong Kong, the
sender shall be charged for the costs of the
veterinary/phytosanitary inspection.
Articles exempt from Customs fees under
Croatian regulations may be imported by
post. The sender is recommended to state
the grounds on which the importation of the
goods is based.
The importation of most classes of goods is
subject to the production of an import
licence and senders are advised to confirm
before posting that a licence, if required, has
been obtained by the addressee.




March 2009                                                                         C•   page 36
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CUBA
LETTER POST                                       PARCEL POST

Postage:                                          (A) All places except Guantanamo Bay: -
See the Postage Rates and Services
Leaflet.                                          Postage:
                                                  See the Postage Rates and Services
Supplemental services available:                  Leaflet.
(1) Registration. (2) Printed papers. (3) Blind
literature. (4) Small Packets. (5) Speedpost.     Supplemental services available:
                                                  (Insurance Service suspended).
Customs declarations:
(4) and (5) Green           label   and    one    Customs declarations:
non-adhesive form.                                Two non-adhesive forms and despatch note.
                                                  Articles sent to private individuals, and
Prohibitions:                                     subject to customs inspection, which are not
Coin, banknotes, currency notes, securities       completely identifiable or whose contents
of any kind payable to bearer, travellers’        cannot be verified because of their
cheques or any other form of monetary             containers, will be seized or destroyed by
value, platinum, gold or silver (manufactured     the Cuban authorities.
or not), precious stones, jewels or other
valuable articles; dutiable goods; in ordinary    Prohibitions, Restrictions & Invoice:
or registered letters; musical card which play
a sound recording when opened.                    Banknotes or any other form of monetary
                                                  value.    Items of a non-commercial and
                                                  personal character and those whose weight
Restrictions:                                     exceed 5 kg, or irrespective of weight,
Apply to the importation of: Medicines and        whose contents are worth more than 100
serums. See under PARCEL POST.                    CUC (convertible Cuban pesos), except for
                                                  the items exclusively containing medicines,
                                                  must also be accompanied by a Consular
                                                  Invoice certified by the Cuban Consul in
                                                  Hong Kong. The presence of this invoice
                                                  should be indicated on the customs
                                                  declaration form and despatch note to
                                                  facilitate the work of their customs
                                                  authorities. Customs duties payable on
                                                  import will vary according to the type and
                                                  quantity of the item.
                                                  These regulations do not apply to
                                                  pharmaceutical products of an ethical nature
                                                  or to items sent to accredited Embassies
                                                  and Diplomatic Missions in Cuba; or to
                                                  representatives of commercial firms or
                                                  engineers who are providing services in
                                                  Cuba; or to Cuban organizations such as
                                                  Universities and Libraries.         Parcels
                                                  addressed to representatives of commercial
                                                  firms or engineers must be sent to the
                                                  appropriate Cuban organizations.




May 2008                                                                           C•   page 37
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination C



CUBA (continued)

The importation of many items is prohibited
and any item contravening the Cuban
regulations will be confiscated.

Items worth more than 200 CUC will not be
accepted.

Compensation:
Is not payable unless loss or damage occurs
in the Hong Kong service.

(B) Guantanamo Bay U.S. Naval Station
(See note against Route Below) : -

Postage:
See the Postage Rates and Services
Leaflet.

Supplemental services available:
None.

Customs declarations:
One adhesive form.

Prohibitions, Restrictions and so on:
Same as United States of America, omitting
the paragraphs relating to Invoice, Delivery
charges and Customs duty.

Route:
Parcels for the U.S. Naval Station at
Guantanamo Bay must be pre-paid in
accordance with the postage rates for Cuba
even if they are consigned to an address in
New York.



CURACAO
See NETHERLANDS ANTILLES AND ARUBA.




May 2008                                                            C•   page 38
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CYPRUS

LETTER POST                                        Address:
                                                   Address should comply with the following
                                                   standard:
Postage:
                                                   Full name of addressee
See the Postage Rates and Services                 Street name and number
Leaflet.                                           CY-postcode and Locality
                                                   CYPRUS
Supplemental services available:
                                                   The CY-postcode can be found at:
(1) Dutiable goods admitted in the letter          www.cypruspost.gov.cy
post. (2) Registration. (3) Insured letters, air
and surface, limit $46,000 (certain places
only. See list under PARCEL POST). (4)             PARCEL POST
Printed papers. (5) Small Packets. (6) Blind
literature. (7) Express, limited to Nicosia,
Limassol, Famagusta, Larnaca, Paphos,              Postage:
Kyrenia and Morphou. (8) Speedpost.                See the Postage Rates and Services
                                                   Leaflet.

Customs declarations:
                                                   Supplemental services available:
(1) and (5) Green label.
                                                   Insurance, surface and air, limit $46,000
                                                   (see Insurance below). Express, limited to
Prohibitions:                                      Nicosia, Limassol, Famagusta, Larnaca,
Banknotes, coin (up to £5 in value), currency      Paphos, Kyrenia and Morphou.
notes, negotiable instruments payable to
bearer unless sent in registered or insured        Customs declarations:
letters; coin exceeding £5 n value; drugs,
unless a permit has been obtained from the         Two non-adhesive forms and despatch note.
Ministry of Health, Cyprus; gold, platinum or
silver, manufactured or not, precious stones,      Prohibitions:
jewels and other precious articles unless          Letters, except one for the addressee; arms
sent in registered letters or insured letters;     and parts thereof, except on permit from the
radioactive materials.                             Chief Constable, Cyprus; coins of silver or
                                                   copper, daggers; obscene and immoral
Restrictions:                                      articles in any form; toy pistols.
Apply to the importation of: Cigarette
papers; picture postcards; Currency notes          Restrictions:
and coins which should not exceed a value          Apply to the importation of: Bees; cigarette
of £5, must be sent in registered or insured       papers; cinematograph films; fresh fruit and
letters.                                           vegetables; honey; picture postcards,
                                                   saccharin.
Invoice:                                           Old or used clothing for private use or for
See under PARCEL POST.                             sale or trade purposes is liable to
                                                   disinfection by the Medical and Health
                                                   Services, Cyprus. Parcels containing such
                                                   clothing belonging to passenger and arriving
                                                   within six months prior to or after his arrival
                                                   in Cyprus are permitted without restriction.




January 2010                                                                         C•    page 39
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CYPRUS (continued)


Invoice:
All commercial parcels/small packets must
be accompanied by an invoice which should
be attached firmly to the surface of the item
preferably in an unsealed envelope bearing
a superscription “Invoice enclosed”.

Insurance:
List of places for which insured letters, and
parcels may be accepted : -

Agros                    Lysi
Aradippou                Morphou
Athienou                 Nicosia
Famagusta                Paphos
Kakopetria               Paralimni
Kyrenia                 * Pedhoulas
Kythrea                 * Platres
Lapithos                 Polis
Larnaca                 * Prodromos
Lefka                    Rizokarpaso
Lefkara                  Tricomo
Lelkoniko               * Troödos
Limassol                 Yialousa



* Open June to Septembe only.

Preferential Tariffs:
Apply under certain conditions to British
goods. Enquiries should be addressed to
Trade Industry and Customs Department.

Compensation:
Is not payable for damage to parcels
containing liquids, fragile articles or
perishable goods if the damage occurs in
the Italian service.


Address:
See under LETTER POST.




January 2010                                                          C•   page 40
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination C



CYRENAICA
See LIBYA (formerly LIBYAN ARAB JAMAHIRIYA (Socialist People’s))



CZECH REPUBLIC

LETTER POST                                        Restrictions:
                                                   Apply to the importation of: Arms and
Postage:                                           ammunition; bees; foodstuff containing
See the Postage Rates and Services                 colorants,    preservative    and    aromatic
Leaflet.                                           preparations; generators or carriers of
                                                   infectious diseases; medical instruments and
                                                   aids; medicaments; narcotics; plants and
Supplemental services and available:
                                                   parts thereof; postage stamps and other
(1) Dutiable goods admitted in the letter          articles of philatelic interest; scrums and
post. (2) Registration. (3) Insured letters, air   vaccines; animals; germs.
and surface, limit $46,000. (4) Printed
papers. (5) Small Packets. (6) Blind
literature. (7) Speedpost.                         Invoice:
                                                   An invoice is required for dutiable goods and
                                                   articles sent for commercial purposes.
Customs declarations:
(1) and (5) Green label.                           Printed Matter:
                                                   Books, periodicals etc. must be sent in
Prohibitions:                                      parcels containing printed matter only, and
                                                   not included in parcels containing other
“Chain letter” items; ethyl alcohol; foodstuffs
                                                   items.
and products of animal origin, meaning raw
materials of animal origin, i.e. animal parts,
particularly meat, offal, fats, hides and skins,
bones, blood, endocrine glands, horns,
antlers, hoofs, wool, hair and feathers, milk,
eggs, honey, beeswax or products made
from these raw materials (e.g. sausages,
tinned food, cheese, caviar, gelatine,
hunting trophies without complete taxidermy
treatment and similar products) live animals;
poisons; spirit; soil; radioactive materials.




December 2011                                                                       C•   page 41
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination C



CZECH REPUBLIC (continued)

PARCEL POST                                     No printed matter (books, periodicals and so
                                                on), gramophone records, sound tapes or
                                                cinematographic films may be sent as gift
Postage:
                                                unless the parcel or packet contains nothing
See the Postage Rates and Services              but these items. Custom declarations must
Leaflet.                                        be legibly written and must specify in detail
                                                the number, weight and value of each item
Supplemental services available:                enclosed.      Each item must be listed
                                                separately.
Insurance, air and surface, limit $46,000.

                                                Invoice:
Customs declaration:
                                                See under LETTER POST.
One non-adhesive form and despatch note.

                                                Packing:
Prohibitions:
                                                Parcels must be strongly packed with inner
Letter.   See also under LETTER POST.
                                                and outer packing materials adequate for
                                                the length of the journey and the protection
Restrictions:                                   of the contents.
See under LETTER POST.

Printed Matters:
Books, periodicals etc. must be sent in
parcels containing printed matter only, and
not included in parcels containing other
items.

Gift Parcels:
Gift parcels may be sent by private persons
to private persons free of customs duty
provided that the value of each parcel does
not exceed 1200 (Kc). Each item should
bear the word “envoi-cadeau” (gift item) on
the address side. Customs charges may
be exempted for parcels containing tobacco,
spirits, perfume, eau de Cologne only within
certain limits of quantity, weight and value.
Worn clothing, linen and footwear, and
alcohol may not be included in gift parcels
Medicine is admitted in gift parcel free of
customs duty providing the addressee is in
possession of the necessary certificate, but
it must be sent in separate parcel and not
included with other items in gift parcels.




December 1999                                                                    C•   page 42
POST OFFICE GUIDE               OVERSEAS POST – Service Information by Destination D
________________________________________________________________________________________________________________



DAHOMEY
See BENIN (Republic of)


DENMARK

LETTER POST                                               Redirection:
                                                          Redirection will still be undertaken even if
Postage:                                                  the sender has forbidden redirection by
See the Postage Rates and Services                        means of a note on the address side of the
Leaflet.                                                  packet, in a language known in the country
                                                          of destination or if the item bears “or
                                                          occupant” in addition to the addressee’s
Supplemental services available:                          address.
(1) Dutiable goods admitted in the letter
post. (2) Registration (See Limit of
commercial value below). (3) Insured letters,
air and surface, limit $51,200 (See Limit of
commercial value below). (4) Printed
papers. (5) Small Packets. (6) Blind
literature. (7) Express. (8) Speedpost
(including Faroe Islands).

Customs declarations:
(1) and (5) Green label.

Prohibitions:
See under PARCEL POST.              Also arms and
munitions.

Restrictions:
See under PARCEL POST. Restrictions
also apply to the importation of: Almanacs;
Danish currency and banknotes; narcotics in
insured letters (a special permit from the
Danish Public Health authorities is required);
stock and share certificates.

Limit of commercial value:
The maximum commercial value of contents
of letter-post items containing money or
securities of any kind payable to the bearer
sent by registered post is $1,280 and that
sent by insured post is $51,200.

Address:
If the postal code number is known, it is
advisable that it should appear in the
address of all postal packets at the left-hand
side of the name of the place of destination.




February 2009                                                                                     D•     page 1
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________________________________________________________________________________________________________________




DENMARK (continued)

PARCEL POST                                               Certificates of origin:
                                                          Where a certificate of origin or an invoice
Postage:                                                  bearing the origin declaration is provided
See the Postage Rates and Services                        this should be stated on the customs
Leaflet.                                                  declaration, and all the documents should
                                                          be handed to the post office with the
Supplemental services available:                          parcels.    Alternatively the certificate of
Insurance, air and surface, limit $51,200.                origin or invoice may be sent direct to the
(See Limit of commercial value below)                     addressee.
Express .
                                                          Invoice:
Customs declarations:                                     An invoice, to be sent to the addressee in
One non-adhesive form and despatch note                   advance, is required for all goods on which
(a separate set for each parcel).                         the import duty is calculated on an ad
                                                          valorem basis.
Prohibitions:
Cash-on-delivery items; dried milk products;              Limit of commercial value:
honeycombs; radioactive material, weapons                 The maximum commercial value of contents
(including but not limited to all firearms,               of insured postal parcels containing money
including gun barrels and breeches, air rifles            or securities of any kind payable to the
and soft guns, cross bows, cutting weapons                bearer is $51,200.
with blades of more than 12 cm, knives of
any kind with a blade more than 12cm
                                                          Address:
(items containing such knives will be
returned to the country of origin by surface              See under LETTER POST.
mail), push daggers, thrusting and stabbing
weapons,       including     knuckledusters,
truncheons and clubs, and other similar
articles).

Restrictions:
Apply to the importation of: Agriculture
products, alcohol; bees; medicines and
narcotics; raw pelts (except chinchilla).

Gift Parcels:
Import licences are not required for gift
parcels. Most goods are subject to some
tax but certain articles such as wedding
present, used articles, gifts for charitable
institutions, works of art, books, music,
cameras, razors and scissors are duty free.
Gift parcels should be clearly marked
Unsolicited Gift.




February 2011                                                                                     D•     page 2
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________________________________________________________________________________________________________________



DJIBOUTI
(formerly French Territory of the Afars and Issas)


LETTER POST                                               PARCEL POST

Postage:                                                  Postage:
See the Postage Rates and Services                        See the Postage Rates and Service Leaflet.
Leaflet.
                                                          Supplemental services available:
Supplemental services available:                          Insurance, air and surface, limit $2,500.
(1) Dutiable goods admitted in registered
and insured letters only. (2) Registration. (3)           Customs declarations:
Insured letters, air and surface, limit $2,500
(to Djibouti only). (4) Printed papers. (5)               One non-adhesive form and despatch note
Small Packets. (6) Blind literature. (7)                  (a separate set for each parcel).
Speedpost.
                                                          Prohibitions:
Customs declarations:                                     Letters.    See also under LETTER POST.
(1) and (5) Green label.
                                                          Restrictions:
Prohibitions:                                             See under LETTER POST.
Alcoholic     beverages  and     beverages
containing more than 0.5 gramme of                        Sealing:
flavouring per litre; goods containing                    Parcels should be sealed with a distinctive
illustrations of an immoral nature; pirated               device.
books, printed matter, photographs, films
and so on; non-metric weights and
measures; dutiable articles in ordinary                   Delivery:
letters.                                                  Addressees are notified of arrival of parcels
                                                          and are required to arrange for their
Restrictions:                                             collection.
Apply to the importation of: Agricultural
products; arms and ammunition; chemical
beauty cream; fish and game products; live
animal and animal products; meat and meat
products; nacreous sheiffish; narcotics.

Compensation:
Is not payable for partial loss or partial
damage to the contents of registered
packets unless these occur in the Hong
Kong service.




December 1999                                                                                     D•     page 3
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________________________________________________________________________________________________________________



DOHA
See QATAR (State of).



DOMINICA

LETTER POST                                               PARCEL POST

Postage:                                                  Postage:
See the Postage Rates and Services                        See the Postage Rates and Services
Leaflet.                                                  Leaflet.

Supplemental services available:                          Supplemental services available:
(1) Dutiable goods admitted in the letter                 Insurance, limit $250, surface only.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)                  Customs declarations:
Speedpost.
                                                          One adhesive form.
Customs declarations:
                                                          Prohibitions:
(1) and (4) Green label.
                                                          Letters, except one for the addressee; arms
                                                          and drugs except under licence.
Prohibitions:
Coin (except in insured parcels); drugs,
except under licence.




May 2004                                                                                          D•     page 4
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________________________________________________________________________________________________________________



DOMINICAN REPUBLIC

LETTER POST                                               PARCEL POST

Postage:                                                  Postage:
See the Postage Rates and Services                        See the Postage Rates and Services
Leaflet.                                                  Leaflet.

Supplemental services available:                          Supplemental services available:
(1) Registration. (2) Printed papers. (3)                 None.
Small Packets. (4) Blind literature. (5)
Express. (6) Dutiable goods admitted in the               Customs declarations and language:
letter post. (7) Speedpost
                                                          Three non-adhesive forms and despatch
                                                          note.    Spanish or French as well as
Customs declarations and language:                        English.
(3) and (6) Green label and two
non-adhesive forms. Spanish or French as                  Prohibitions:
well as English.
                                                          Letters; books and pamphlets containing
                                                          communist propaganda; daggers, except
Prohibitions:                                             under permit; firearms or parts thereof*;
Coins, banknotes, currency notes, platinum,               gaming appliances; Parcels of books
gold or silver, precious stones, jewels or                addressed to bookshops care of banking
other valuable articles; books and pamphlets              institutions, coins, banknotes, currency
containing communist propaganda; firearms                 notes or other valuable articles.
or parts thereof*.
                                                          *Due to mail route arrangement.
*Due to mail route arrangement.
                                                          Restrictions:
Restrictions:                                             Apply to the importation of: Plants and
Apply to the importation of: Plants and                   seeds; drugs require a permit from the
seeds; drugs.                                             Department of Health and Social Services in
Pension cheques and credit cards can only                 Dominican Republic and must only be sent
be sent by registered post or Speedpost.                  to druggists and pharmacists.
                                                          Pension cheques and credit cards can only
                                                          be sent by registered post or Speedpost.
Customs duty:
Books are liable to customs control and a
green label must be affixed to each packet
containing them.




DUBAI
See UNITED ARAB EMIRATES




March 2009                                                                                        D•     page 5
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EAST TIMOR
(formerly Portuguese Timor)


LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         Express, limited to Dili only.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations and language:
Express, limited to Dili only. (7) Speedpost.
                                                  One non-adhesive form and despatch note.
Customs declarations and language:
                                                  Prohibitions:
(1) and (4) Green label and one
non-adhesive form. Portuguese or French           Letters; arms, except under permit. See also
as well as English.                               under LETTER POST.


Prohibitions:                                     Invoice:
See under AUSTRALIA.                              An invoice is required in respect of each
                                                  consignment of goods over 90 patacas in
                                                  value.       These invoices should not
                                                  accompany the parcels but should be sent
                                                  direct to the addressee.




March 2006                                                                        E•    page 1
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ECUADOR

LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.

Supplemental services available:                 Supplemental services available:
(1) Registration. (2) Printed papers. (3)        None.
Small Packets. (4) Blind literature. (5)
Duitable articles admitted in the letter post.
                                                 Customs declarations and language:
(6) Speedpost.
                                                 Three non-adhesive forms and despatch
                                                 note.
Customs declarations and language:
(3) and (5) Green label and two                  Prohibitions:
non-adhesive forms. Spanish or French as         Letters;    arms;    gaming     appliances;
well as English.                                 communist literature. The importation of
                                                 many other classes of goods into Ecuador is
Prohibitions:                                    prohibited.
Coin, banknotes, currency notes, securities
of any kind payable to bearer, travellers’       Restrictions:
cheques; pension cheques or credit cards         Apply to the importation of: Alcoholic
(except by registered mail or Speedpost);        beverages; cigarette paper; cotton goods;
platinum, gold or silver, manufactured or not,   manufactured         or      leaf    tobacco;
precious stones, jewels and other valuable.      pharmaceutical products; plants and seeds.
                                                 A certificate of disinfection and a statement
Restrictions:                                    giving details of the contents must
Apply to the importation of: Plants and          accompany all parcels containing used
seeds. Import licences are required for all      clothing. Import licences are required for all
goods. Gifts are regarded in the same way        goods.
as commercial consignments, i.e. customs
duties are normally levied on the contents       Customs duties and excise taxes:
and many goods are prohibited. An import         All customs duties, according to the value of
licence is not required if the value of the      the goods contained in the parcels, should
packet does not exceed US$40.                    be paid by the addressee.

                                                 Valuable articles:
Customs duties and excise taxes:
                                                 Senders are advised to send valuable
All postal packets weighing up to 2              articles only as registered items.
kilogrammes with a declared value of up to
USD200 and its content are gifts or
                                                 Gift Parcels:
donations without commercial value, are
tax/duty free and therefore are delivered to     Gifts are regarded in the same way as
addressees directly. However, packets from       commercial consignments, i.e. customs
merchandises assigned to trade are               duties are normally levied on the contents
excluded from this tax-free allowance, and       and many goods are prohibited. An import
subject to customs taxes.                        licence is not required if the value of the
                                                 parcel does not exceed US$40.
Valuable articles:
See under PARCEL POST.



January 2010                                                                      E•     page 2
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ECUADOR (continued)

Invoice:
A consular invoice should be sent separately
by letter post to the addressee for every
parcel or consignment of parcels for one
addressee, of which the value exceeds
US$40 or its equivalent in sucres at the
official rate of exchange, sent from a place in
which an Ecuadorean consular officer is
resident; otherwise a fine is imposed by the
Ecuadorean authorities.           For parcels
containing goods of value below US$40 or
its equivanlent in sucres, the importers have
to pay to the Customs an amount equivalent
to the consular fees. Commercial parcels
are liable to confiscation unless the
addressee holds an import permit from the
Central Bank (of Ecuador).

Charges:
Charges for inland conveyance are collected
form the addressees except at Bahia,
Esmeraldas, Guayaquil and Manta.




March 2007                                                             E•   page 3
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EGYPT (Arab Republic of)

LETTER POST                                        Gifts:
                                                   See Gift Parcels under PARCEL POST.
Postage:
See the Postage Rates and Services                 Import licences:
Leaflet.                                           See under PARCEL POST.

Supplemental services available:                   Compensation:
(1) Dutiable goods admitted in the letter          Is not payable for partial loss or partial
post. (2) Registration. (3) Insured letters, air   damage to the contents of registered
and surface, limit $15,000. (4) Printed            packets unless these occur in the Hong
papers. (5) Small Packets. (6) Blind               Kong service; and for loss of or damage to
literature. (7) Express, limited to places         items containing coins, banknotes, currency
within a local delivery area (not available for    notes, securities of any kind payable to
insured letters). (8) Speedpost.                   bearer, travellers cheques, platinum, gold or
                                                   silver, whether manufactured or not,
Customs declarations:                              precious stones, jewels or other valuable
                                                   articles.
(1) and (5) Green label and non-adhesive
form.
                                                   PARCEL POST
Prohibitions:
Banknotes, currency notes or securities of         See the Postage Rates and Services Leaflet
any kind payable to bearer, travellers’            for the rates required for Gaza and Khan
cheques, platinum; coin, gold or silver,           Yunis.
manufactured or not, jewels, precious
stones and other valuable articles, except in      Supplemental services available:
insured letters; printed matter relating to
                                                   Insurance, air and surface, limit $15,000.
football and jockey pools and lottery tickets;
                                                   Express, limited to places within a local
radioactive materials and, subject to special
                                                   delivery area.
restrictions, samples of cigarettes, cigars
and tobacco of all kinds; postal articles the
flaps of which are stuck down by means of          Customs declarations and language:
adhesive tape bearing no name, mark,               Three non-adhesive forms and despatch
stamp or signature of the sender; drugs,           note. Declarations should be made out in
unless a permit has been obtained from the         French or English and should bear the
Department of Health, Arab Republic of             actual signature of the sender.
Egypt.
                                                   Prohibitions:
Restrictions:
                                                   Letters; cotton seed; printed matter relating
Apply to the importation           of:   Patent    to football and jockey pool and lottery
medicines; plants.                                 tickets; drugs, unless authority has been
                                                   obtained from the Ministry of Public Health,
                                                   Egypt,        for      each         import;
                                                   unmanufactured cotton




January 2006                                                                        E•    page 4
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EGYPT (Arab Republic of) (continued)

(except samples of ginned cotton, not            Compensation:
exceeding 2 kilogrammes, addressed               Is not payable for loss of or damage to items
Entomological     Section,    Ministry   of      containing coins, banknotes, currency notes,
Agriculture, Custom House, Alexandria, Arab      securities of any kind payable to bearer,
Republic of Egypt for Mr…); tobacco seeds,       travellers’ cheques, platinum, gold or silver,
Sudanese tobacco, adulterated or artificial      whether manufactured or not, precious
tobacco. Parcels the contents of which           stones, jewels or other valuable articles.
exceed 100 Egyptian pounds in value are
prohibited from importation into the Arab
Republic of Egypt unless an import permit        Address:
has been obtained by the addressee.              The address of a parcel intended for delivery
                                                 through a bank or other intermediary should
Restrictions:                                    not contain any reference to the ultimate
                                                 consignee, but the latter’s name and
Apply to the importation of: Coin, other than    address should be enclosed in the parcel.
Egyptian; firearms; patent medicines; plants;
shaving brushes, and bristles or hair for use
in their manufacture.                            Addressee’s full address, including the
                                                 house number and street name, and
                                                 wherever     possible     the     addressee’s
Gift Parcels:
                                                 telephone number should be indicated on all
No import licence is required for letter         postal parcels intended to Egypt.
packets and parcels with contents of a value
not exceeding 20 Egyptian pounds
provided that these items are intended for       Invoice:
personal use and have no commercial              A copy of the delivery invoice should be
value. Other gift items are liable to full       enclosed in the parcel.
import duty and require import licences (see
under Import licence below).                     Packing:
                                                 Parcels should be very strongly packed.
Import licences:
Are required for all classes of goods, and for   Delivery:
gift packets and parcels over 20 Egyptian
pounds in value. Senders are advised to          Addressees are notified of arrival of parcels
confirm before posting that the necessary        and are required to arrange for their
licence has been obtained by the addressee.      collection.
Goods imported into Egypt without licence
are liable to confiscation.



EIRE
See IRELAND.




December 2006                                                                     E•     page 5
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EL SALVADOR

LETTER POST                                      Customs declarations and language:
                                                 One non-adhesive form and despatch note.
Postage:                                         The contents of a parcel should be fully
                                                 described on the declaration in accordance
See the Postage Rates and Services
                                                 with the classification of the customs tariff of
Leaflet.
                                                 El Salvador. Spanish or French as well as
                                                 English.
Supplemental services available:
(1) Registration. (2) Printed papers. (3)
                                                 Prohibitions:
Small Packets. (4) Blind literature. (5)
Speedpost.                                       Letters; arms (except sporting guns,
                                                 admitted under permit); roulette and other
                                                 apparatus for games of chance; immoral,
Customs declarations:                            subversive or anti-democratic publications of
(3) Green label.                                 all kinds as well as correspondence bearing
                                                 signs or drawings of this nature.
Prohibitions:
Banknotes, currency notes and all                Restrictions:
documents payable to bearer, coin,               Apply to the importation of: Pharmaceutical
travellers’ cheques, platinum, gold or silver,   preparations, wines, spirits.
manufactured or not, precious stones,
jewels and other valuable articles; immoral,
                                                 Invoice:
subversive or anti-democratic publications of
all kinds as well as correspondence bearing      Eight copies of the commercial invoice made
signs or drawings of this nature; dutiable       out in Spanish and legalized by a consul for
articles.                                        El Salvador are required for consignments
                                                 valued at 50 U.S. dollars or more. One
                                                 copy of the invoice may be enclosed in the
Restrictions:                                    parcel, or, if sent separately, it should be
Apply to the importation of: Pharmaceutical      posted in time to reach the addressee
preparations, wines, spirits.                    before the parcel. One invoice is sufficient
                                                 for a consignment of parcels posted at the
Invoice:                                         same time by one sender to the same
                                                 addressee.       If the invoice covers a
Commercial packets must be accompanied           consignment of parcels and is forwarded
by a commercial invoice visaed by an El          with them, the parcels should be marked 1,
Salvador consul to this country.                 2, 3, and so on, by the sender, and the
                                                 invoice should be enclosed in parcel No. 1,
                                                 which should be noted accordingly; the
PARCEL POST                                      remaining parcels should be marked Invoice
                                                 In Parcel No. 1. If an invoice is sent
Postage:                                         separately the parcel or parcels concerned
See the Postage Rates and Services               should be marked accordingly.
Leaflet.

Supplemental services available:
None.




May 2004                                                                            E•    page 6
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ELLICE ISLANDS
See TUVALU.


EQUATORIAL GUINEA (Republic of)
(Rio Muni and Macias Nguema Biyogo (Formerly Fernando Po))

LETTER POST                                     Customs declarations and language:
                                                Three non-adhesive forms and despatch
Postage:                                        note. Spanish or French as well as English.
See the Postage Rates and Services
Leaflet.                                        Prohibitions:
                                                Letters; military weapons and air-guns;
Supplementary services available:               playing cards; potatoes; rosaries, relics and
                                                similar articles; Spanish banknotes; tobacco.
(1) Registration. (2) Printed papers. (3)
Small Packets (4) Blind literature. (5)
Dutiable goods admitted in the letter post.     Restrictions:
(6) Speedpost.                                  Apply to the importation of: Jewellery,
                                                precious metals and precious stones,
Customs declarations and language:              pharmaceutical preparations; plants and
                                                parts of plants.
(3) and (5) Green label.   Spanish or French
as well as English.
                                                Address:
Prohibitions:                                   Parcels are accepted only for Bata, Elobey,
                                                Malabo de Macias Nguema Biyogo (formerly
Banknotes, currency notes and document
                                                Santa Isabel de Fernando Po) and Luba
payable to bearer; coin, gold, jewellery,
                                                (formerly San Carlos). It is necessary to
platinum, precious stones and silver; playing
                                                indicate on the parcels the telephone and
cards; radioactive materials.
                                                fax numbers of the addressee, and to
                                                include in the address the street name, door
Restrictions:                                   number and district, etc.
Apply to the importation of tobacco.
                                                Delivery:
                                                Addressees are notified of arrival of parcels
PARCEL POST                                     and are required to arrange for their
                                                collection.
Postage:
See the Postage Rates and Services
Leaflet.

Supplemental services available:
None.



ERITREA
See ETHIOPIA (all items for destinations in the former country of Eritrea
should be addressed Eritrea, Ethiopia).



May 2004                                                                         E•    page 7
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ESTONIA (Republic of)
LETTER POST                                        trade marks and labels; uncancelled postage
                                                   stamps; weapons of any kind or their
Postage:
                                                   components, ammunition, explosives and
See the Postage Rates and Services                 other analogous articles, as well as special
Leaflet.                                           chemical products and devices for their use;
                                                   gas pistols, balloons with nerve and tear
Supplemental services available:                   gas; special instruments used by the police
(1) Registration. (2) Insured letters, air and     and the special services; narcotic and
surface, limit $10,600. (3) Printed papers. (4)    psychotropic substances, as well as devices
Small Packets. (5) Blind literature. (6)           for their consumption; poisons and highly
Speedpost.                                         active    medicinal     substances;   blood
                                                   preparations; radioactive substances.
Customs declarations and language:
                                                   Restrictions:
(4) Green label. English or French.
                                                   Apply to the importation of: Animal products
Prohibitions:                                      (including all kinds of canned meat and fish)
                                                   unless accompanied by a certificate issued
Coins, banknotes, foreign currency or bearer       by a veterinary services in the country of
securities of any kind, travellers’ cheques,       origin; food products weighing over 5 kg, raw
platinum, gold or silver, precious stones,         materials of animal origin, thermally
jewels or other valuable articles; trade marks     untreated food products of animal origin,
and labels; narcotics and psychotropic             food additives and admixtures unless
substances; explosive, inflammable or other        accompanied by a certificate; items
dangerous         substances;        radioactive   containing seeds and all kinds of plants
substances; dutiable articles in ordinary or       unless accompanied by a phytosanitary
registered letters.                                certificate issued by the plant quarantine
Customs duty:                                      service of the country of origin; alcoholic
The postal administration of Estonia charges       beverages unless addressed to a legal
58 EEK (Estonian krooni) for the completion        person licensed to import alcohol; tobacco
of customs formalities on postal items             products      unless     addressed    to    a
subject to import taxes and for which the          commercially registered merchant licensed
post office has effected customs clearance         to import tobacco products.
and paid customs duty on behalf of the
addressee.                                         Import licences:
                                                   An import licence is required and should be
PARCEL POST                                        attached to the outside of the parcel.
Postage:                                           Invoice:
See the Postage Rates and Services                 An invoice is required and should be
Leaflet.                                           attached to the outside of the parcel.
Supplemental services available:
                                                   Customs duty:
Insurance, air and surface, limit $10,000.
                                                   Parcels valued less than 1000           EEK
Customs declarations and language:                 (Estonian krooni) are exempted          from
                                                   customs duty.
Two non-adhesive forms and despatch note.
English or French.
                                                   The postal administration of Estonia charges
Prohibitions:                                      58 EEK (Estonian krooni) for the completion
                                                   of customs formalities on postal items
Currency notes, paper securities serving as        subject to import taxes and for which the
instruments of payment, stocks; noble              post office has effected customs clearance
metals, precious stones and jewels made of         and paid customs duty on behalf of the
them; antique coins; forged or counterfeit         addressee.
banknotes, coins of other than noble metal;

September 2005                                                                      E•    page 8
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ETHIOPIA

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Registration. (2) Printed papers. (3)         None.
Small Packets. (4) Blind literature. (5)
Speedpost (including Eritrea). (6) Dutiable       Customs declarations:
goods admitted in the letter post.
                                                  Two non-adhesive forms and despatch note.
Customs declarations and language:
                                                  Prohibitions:
(3) Green label and two non-adhesive forms.
French or English.                                Letters, except one for the addressee; coins,
                                                  banknotes, currency notes or bearer
                                                  securities, travellers’ cheques, platinum,
Prohibitions:                                     gold or silver, manufactured or not, precious
Coins, banknotes, currency notes or bearer        stones, jewels and other valuable articles;
securities, travellers’ cheques, platinum,        explosives; obscene or seditious articles;
gold or silver, manufactured or not, precious     weapons, ammunition.
stones, jewels and other valuable articles;
obscene or seditious articles.                    Import licences:
                                                  Are necessary for all parcels sent to Ethiopia
Restrictions:                                     for commercial purposes and applications
Apply to the importation of: Books and            for licences must be made by the addressee
magazines; foodstuff and beverages; lighter;      to The Ministry of Foreign Trade, Ethiopia.
live animals and their products; matches;         Parcels sent under import licence must be
medicaments; merchandise worth more than          endorsed Commercial and parcels not sent
50 Birr; narcotics; radioactive substances;       for commercial purposes must be endorsed
recorded cassettes and video tapes; seeds         Private, not Commercial Purpose.
and grains; tobacco; used clothes.
                                                  Restrictions and Address:
Address:
                                                  See under LETTER POST.
The address particulars including full name
of addressee and sender; home address
(i.e. city, street name, zone, sub-city, kebele
and house number); P.O. box number;
residential, office and mobile telephone
number and fax number should be written in
legible Roman letters and Arabic figures on
letter post items and parcels. This will
avoid delay in delivery of the item to the
addressee.




October 2008                                                                       E•     page 9
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination E




ETHIOPIA (continued)

Certificate of origin:                              Note:
If a certificate of origin is required in respect   The following are among the more important
of a particular parcel sent to Ethiopia it may      places in (1) Ethiopia and (2) Eritrea : -
be enclosed in the parcel, provided the
customs declaration and the cover of the            (1) Ethiopia
parcel are noted Certificate of origin
                                                    Adama                Gondar
enclosed. If the certificate relates to more
parcels than one, the customs declarations          Addis Ababa          Gore
and the cover of each parcel should be              Asba Tafari          Hara
suitably noted as to which parcel contains          Aselle               Jijiga
the certificate.                                    Debra Markos         Jimma
                                                    Dessye               Lekemti
Invoice:
                                                    Diredawa             Yirga-Alem
Every parcel for Ethiopia addressed to a            Gambeila
commercial firm and containing goods for
sale must be accompanied by an invoice
dated and signed by the sender. A certified         (2) Eritrea
invoice is required for all parcels for             Adi-Grat             Gindah
Ethiopia. One invoice is sufficient for a
consignment of parcels posted at the same           Adi-Keyih            Keren
time by one sender to the same addressee,           Adi-Quala            Makale
provided that the parcels are clearly marked        Adi-Ugri             Massawa
to show in which parcel the invoice is              Aduwa                Nakfa
enclosed.
                                                    Akordat              Nefasit
                                                    Askum                Omhager
Packing:
                                                    Asmara               Segeneyti
Parcels for Ethiopia must be strongly packed
                                                    Assab                Senafe
and, if their contents are liable to be affected
by damp, enclosed in two waterproof covers.         Barentu              Setit-Humera
                                                    Dekemhare            Tesseneye
Delivery:                                           Edaga Beraye
Addressees are notified of arrival of parcels
and are required to arrange for their
collection.




October 2008                                                                      E•    page 10
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination F



FALKLAND ISLANDS AND
THE TERRITORY OF SOUTH GEORGIA AND
SOUTH SANDWICH ISLANDS

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Registration. (2) Printed papers. (3) Blind   None.
literature.    Falkland Islands only: (4)
Dutiable goods admitted in the letter post.       Customs declarations:
(5) Small Packets.
                                                  One adhesive form.
Customs declarations:
                                                  Prohibitions:
(4) and (5) Green           label   and    one
non-adhesive form.                                Letters; live    animals;   matches     and
                                                  ammunition.
Prohibitions:
                                                  Restrictions:
Coin, banknotes, currency notes or bearer
securities, travellers’ cheques, platinum,        See under LETTER POST.
gold or silver, manufactured or not, precious
stones, jewels and other valuable articles,       Delivery:
except in registered letters; parasites and       In Stanley, parcels are not delivered to the
destroyers of harmful insects.          Other     place of address; addressees are notified of
prohibitions: same provisions as for the          the arrival of parcels and are advised to
United Kingdom.                                   collect them from the Post Office. In other
                                                  areas of the Falkland Islands delivery is
Restrictions:                                     effected to the place of address.
Apply to the importation of: Firearms; films
and celluloid; matches; narcotics. Other
restrictions: same provisions as for the
United Kingdom.




January 2006                                                                      F•    page 1
POST OFFICE GUIDE     OVERSEAS POST – Service Information by Destination F



FARÖE ISLANDS

LETTER POST                            PARCEL POST

Same as Denmark.                       Postage:
                                       See the Postage Rates and Services
                                       Leaflet.

                                       Supplemental services available:
                                       Insurance, air and surface, limit $46,000.

                                       Customs declarations:
                                       One non-adhesive form and despatch note
                                       (a separate set for each parcel).

                                       Prohibitions:
                                       Cash-on-delivery items; letters; bees,
                                       weapons (all firearms, including gun barrels
                                       and breeches, cross bows, cutting weapons
                                       with blades of more than 12 cm,
                                       switch-blade knives, push daggers, thrusting
                                       and      stabbing        weapons,  including
                                       knuckledusters, truncheons and clubs, and
                                       other similar articles).

                                       Restrictions:
                                       Apply to the importation of: Agriculture
                                       produce; boots and shoes; medicines;
                                       spirits.

                                       Invoice:
                                       An invoice or, in the case of non-commercial
                                       parcels, a statement prepared by the sender
                                       giving particulars of the nature, quantity and
                                       value of the contents must be forwarded
                                       with each parcel, attached to the relative
                                       despatch note.



FERNANDO PO
See EQUATORIAL GUINEA (Republic of).




March 2007                                                               F•    page 2
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination F



FIJI

LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Dutiable goods admitted in the letter          (Principal centres only, see list below)
post. (2) Registration. (3) Insured letters, air   Insurance, air and surface, limit $6,230.
and surface, limit $6,230 (principal centres
only, see list under PARCEL POST). (4)             Customs declarations:
Printed papers. (5) Small Packets. (6) Blind
literature. (7) Express (to addressees in          One adhesive form.
town delivery area only). (8) Speedpost.
                                                   Prohibitions:
Customs declarations:                              Letters.   See also under LETTER POST.
(1) and (5) Green           label   and    one
non-adhesive form.                                 Restrictions:
                                                   See under LETTER POST.
Prohibitions:
Ammunition; flick knives; live animals;            Customs duty:
matches; radioactive materials; seditious          Goods for the personal use of the addressee
articles.                                          of a value not exceeding $10 Fijian are
                                                   admitted free of duty.      More than one
Restrictions:                                      parcel for the same addressee may be
Apply to the importation of: Bees, leeches         treated as a single parcel and assessed for
and silkworms (subject to special permission       duty accordingly.
from the Postmaster General of Fiji); films
and celluloid; narcotics; parasites and            Address:
destroyers of harmful insect pest; plants and      Addressee’s telephone number should be
seeds; tobacco, cigars, cigarettes and snuff       indicated in the address field of CP 71
not over 5 kg, and samples of spirits not          dispatch note and the CP 72 manifold set.
over 0.57 litres are admitted provided that
they are not packed with other goods.
                                                   Invoice:
                                                   Invoices, which may be sent separately,
                                                   must be provided for all commercial goods.

                                                   Commercial parcels:
                                                   Parcels containing articles intended for trade
                                                   must be accompanied by a certified invoice
                                                   (original or copy) written in French or
                                                   English.    This invoice must never be
                                                   enclosed in the parcel and should be folded
                                                   and attached to the parcel.




April 2008                                                                           F•    page 3
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination F



FIJI (continued)

Insurance services:
List of centres for which insured letters and
insured parcels may be accepted : -

Ba                        Nadroga
Cicia                     Naroi
Diloi                     Navua
Government Buildings      Nausori
Kabara                    Ono-i-Lau
Korovou                   Rabi
Labasa                    Rakiraki
Lakeba                    Rotuma
Lautoka                   Sabeto
Levuka                    Samabula
Lomaloma                  Savusavu
Makogai                   Suva
Matuku                    Tavua
Moce                      Vatukoula
Nabouwalu                 Vunisea
Nadi                      Waiyevo
Nadi Airport


Preferential Tariffs:
Apply under certain conditions to British
goods. Enquiries should be addressed to
Trade Industry and Customs Department.




December 1999                                                         F•   page 4
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination F



FINLAND
(including Aland Islands)

LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
                                                   Insurance, air and surface, limit $40,000.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Insured letters, air   Customs declarations:
and surface, limit $40,000. (4) Printed
papers. (5) Small Packets. (6) Blind               One non-adhesive form and despatch note
literature. (7) Speedpost.                         (a separate set for each parcel).

                                                   Prohibitions:
Customs declarations:                              Cash-on-delivery items; lottery        tickets;
(1) and (5) Green label.                           radioactive materials; saccharin.

                                                   Restrictions:
Prohibitions:
                                                   Apply to the importation of: Almanacs and
Cash-on-delivery items; samples of alcoholic
                                                   calendars in the Finnish or Swedish
beverage unless addressed to Alkoholiluki
                                                   languages;         medicines;         seeds;
O.Y.; lottery tickets.
                                                   unmanfactured tobacco; wines; spirits.
                                                   Import licences are required for some goods.
Restrictions:
Apply to the importation of: Almanacs and          Gift Parcels:
calendars in the Finnish or Swedish                Customs and other charges are payable on
languages;       medicines,        seeds;          most gift parcels; but gifts of worn clothing,
unmanufactured tobacco.                            used bed linen and used table linen are
                                                   admitted free of duty if sent in such small
Address:                                           quantities as to preclude their use for
                                                   commercial purposes.           Gifts parcels
The code AX should be used for postal              containing foodstuffs, tobacco, soap, razor
items destined for Aland Islands as follows:       blades and other articles of small value are
                                                   admitted free of duty if the total weight and
           Ms./Mr. N.N.                            value of such parcels received by the
           Torggatan 4                             addressee in one month do not exceed 10
           AX-22100 MARIEHAMN                      kg and 50 new Finnish marks respectively.
           ALAND
                                                   If an addressee receives more than 1 kg
Redirection:                                       cocoa, 1 kg coffee, 1 kg chocolate or
Redirection will still be undertaken even if       sweets, 250 g tea and 100 g tobacco in one
the sender has forbidden redirection by            month, duty is payable.
means of a note on the address side of the
packet, in a language known in the country         Delivery:
of destination or if the item bears “or            Parcels are not delivered but have to be
occupant” in addition to the addressee’s           collected from the post office by the
address.                                           addressee.

                                                   Address:
                                                   See under LETTER POST.


February 2009                                                                        F•    page 5
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination F



FRANCE

LETTER POST                                        Import declarations:
                                                   See under PARCEL POST.
Postage:
                                                   Invoices:
See the Postage Rates and Services
Leaflet.                                           See under PARCEL POST.

                                                   Printed matter:
Supplemental services available:
                                                   Printed matter, especially books, is liable to
(1) Dutiable goods admitted in the letter
                                                   an internal tax, but newspapers and
post. (2) Registration. (3) Insured letters, air
                                                   periodicals are exempted.
and surface, limit $6,900 (see Limited of
commercial value below). (4) Printed
papers. (5) Small Packets. (6) Blind               Address:
literature. (7) Express. (8) Speedpost             If the relative postcode is known, it should
(including Andorra and Monaco).                    appear on the address of all postal items at
                                                   the left-hand side of the name of the place
Customs declarations and language:                 of destination. This should help to ensure
                                                   a quicker delivery in France.
(1) Green label. (5) Green label and one
non-adhesive form.    French as well as
English.                                           Limited of commercial value:
                                                   The maximum commercial value of contents
Prohibitions:                                      admissible in insured letters is $6,900.
Ammunition; animals and animal products;
‘Chain    letter’  items;   explosive     and
inflammable materials; foreign lottery tickets
and advertisements; goods bearing false
French     trademarks;    imitation    pearls;
perishable biological substances; radioactive
materials; saccharine; tobacco.

Restrictions:
Apply to the importation of: Articles of gold;
bees, wax and honey; coin; contraceptives;
dried fruit; leeches; matches; measuring
instruments; medicinal and dietary products,
narcotics for medical or scientific purposes;
plants, roots and bulbs; precious stones
pearls and articles made of precious metals;
preserved fish, plums and vegetables;
tobacco products; wine and spirits.
The importation of certain other goods is
subject to the production of an import
licence.    Such goods should not be
despatched until the addressee has
obtained the necessary licence.

Customs duties and excise taxes:
See under PARCEL POST.



October 2006                                                                        F•     page 6
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination F



FRANCE (continued)

PARCEL POST                                     Import declarations:
                                                Import declaration is required for shipments
Postage:                                        from private senders to private recipients
                                                with declared goods value at or over
See the Postage Rates and Services
                                                EUR45, and shipments from commercial
Leaflet.
                                                senders to commercial or private recipients
                                                and a declared goods value at or over
Supplemental services available:                EUR22.
Insurance, air and surface, limit $34,000.
Express.                                        Invoices:
                                                Two invoices with clear description of the
Customs declarations:                           contents, quantity and value, should be
                                                enclosed.
One non-adhesive form and despatch note
(a separate set for each parcel).
Declarations should show the Post Office        Delivery:
serial number of the parcel and should, as      Parcels are delivered in most areas.
far as possible, be prepared in French as       Where they are not delivered an advice of
well as in English. Weights and measures        arrival is sent to the addressee. In either
should be shown in the metric system.           case certain charges are payable by the
                                                addressee.
Prohibitions:                                   In France, Andorra and Monaco, the air
See under LETTER POST.                          parcel service is operated by the postal
                                                administration who also deal with surface
Restrictions:                                   parcels weighing up to 5 kg.          Surface
                                                parcels over this weight are dealt with by the
See under LETTER POST. Parcels for              French State Railways and parcels in this
Andorra are subject to certain special          category which are to be called for should
customs and export regulations in France,       be addressed En Gare and not Poste
and it is desirable that, before a parcel is    Restante.
sent, confirmation should be obtained from
the addressee that the necessary formalities
have been complied with.                        Address:
                                                See under LETTER POST. Parcels for
Customs duties and excise taxes:                Andorra should have the indication Livrable
                                                en Gare de la Tour de Carol (Pyrénées
Shipments from private senders to private       Orientales, France) added to the address.
recipients and a declared goods value of
less than EUR45, and shipments from
commercial senders to commercial or
private recipients and a declared goods
value of less than EUR22, are tax free.
However, specific products and goods that
are subject to prohibition or limitations are
excluded from this tax-free allowance, and
may also be subject to other customs duties
or fees and import requirements. For details,
see the website of French Customs
www.douane.gouv.fr for specific information
on the requirements.




October 2006                                                                      F•    page 7
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination F



FRENCH GUIANA

LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       Insurance, air and surface, limit $33,600.
post. (2) Registration. (3) Insured letters,
surface only, limit $33,600. (4) Printed        Customs declarations and language:
papers. (5) Small Packets. (6) Blind
literature. (7) Speedpost.                      One non-adhesive form and despatch note
                                                (a separate set for each parcel).
                                                Declarations should show the Post Office
Customs declarations and language:              serial number of the parcel. Weights and
(1) and (5) Green label and one                 measures should be shown in the metric
non-adhesive form. French as well as            system. French language preferred.
English.
                                                Prohibitions:
Prohibitions:                                   Letters; arms (except sporting guns admitted
Coin, gold, jewellery, platinum, precious       under permit); playing cards radioactive
stones, silver and other precious objects,      materials; saccharin; tobacco essence, and,
except in registered or insured letters;        in addition, all goods which do not comply
plants; playing cards; radioactive materials.   with the requirements of the (French)
                                                Merchandise Marks Act.

                                                Restrictions:
                                                Apply to the importation of: Cut flowers;
                                                eggs of game birds during close season; fish
                                                and game; fresh fruit; fresh vegetables and
                                                potatoes,    including     seed    potatoes;
                                                gramophone records, living plants, roots and
                                                bulbs; preserved fish, plums and vegetables;
                                                shrubs.
                                                The importation of certain other goods is
                                                subject to the production of an import
                                                licence, and such goods should not be
                                                despatched until the necessary licence has
                                                been obtained by the addressee.




January 2006                                                                      F•    page 8
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination F



FRENCH GUIANA (continued)

Gift Parcels:
Customs charges are payable on gift
parcels. An import licence is not required
for an unsolicited gift parcel sent by one
private individual to another, but the words
Envoi Isolé Gratuit must be written
prominently on the cover of the parcel.

Invoice:
Must be attached by the sender to the
customs declaration accompanying any
commercial parcel of which the value
exceeds 250 francs.

Sealing:
Parcels should be sealed with a distinctive
device.

Charges:
Charges for inland conveyance are collected
from the addressees, except at Cayenne
and Saint Laurent.

Delivery:
Parcels are not delivered to the place of
address. Addressees are notified of the
arrival of parcels and are advised to collect
them from the Post Office.          Delivery
charges are not levied.




December 1999                                                         F•   page 9
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination F



FRENCH POLYNESIA
For WALLIS AND FUTUNA ISLANDS see separate entry.


LETTER POST                                       Prohibitions:
                                                  Letters; firearms and munitions, except
Postage:                                          under permit. See also under LETTER
                                                  POST.
See the Postage Rates and Services
Leaflet.
                                                  Restrictions:
Supplemental services available:                  Apply to the importation of: Drugs and
                                                  similar substances.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Compensation:
Speedpost, limited to Tihati, Moorea,             Is not payable unless loss or damage occurs
Raiatea and Bora Bora.                            in the Hong Kong service.
                                                  Service extends to the following offices.
Customs declarations and language:
                                                  Gambier Group: Rikitea (Mangareva).
(1) and (4) Green label and one                   Marquesas Group: Atuona (Hiva-Oa),
non-adhesive form. French as well as              Taiohae (Nuka-Hiva), Society Group:
English.                                          Afareaitu (Moorea), Papeete (Tahiti),
                                                  Taravao (Tahiti), Sous le Vent or Leeward
Restrictions:                                     Group: Fare (Huahine) Uturoa (Raiatea),
                                                  Vaitape (Borabora) Tuamotu Group: Anaa,
Apply to the importation of: Drugs and            Apataki, Fakahina, Fakarava, Fangatau,
similar substances.                               Hao, Kaukura, Makemo, Rangiroa, Service
                                                  de la plonge, Takaroa, Tikehau, Vaitepaua
Prohibitions:                                     (Tuamotu), Tubuai Group: Ahurei (Rapa),
See under AUSTRALIA.                              Mataura (Tubuai), Moerai (Rurutu).

PARCEL POST                                       Delivery:
                                                  Additional charges are collected from the
Postage:                                          addressees, except at Papeete, Taravao
See the Postage Rates and Services                and Vaitepaua.
Leaflet.

Supplemental services available:
None.

Customs declarations and language:
One adhesive form.       French as well as
English.



FRENCH TERRITORY OF THE AFARS & ISSAS
(formerly French Somali Coast)

See DJIBOUTI.



March 2006                                                                       F•   page 10
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination F



FRENCH WEST INDIES
(Guadeloupe and Martinique)

LETTER POST                                      Gift Parcels:
                                                 Customs charges are payable on gift
Postage:                                         parcels. An import licence is not required
                                                 for an unsolicited gift parcel sent by one
See the Postage Rates and Services
                                                 private individual to another, but the words
Leaflet.
                                                 Envoi Isolé Gratuit must be written
                                                 prominently on the cover of the parcel.
Supplemental services available:
(1) Dutiable goods admitted in the letter        Invoices:
post. (2) Registration. (3) Insured letters,
                                                 Must be attached by the sender to the
surface only, limit $33,600. (4) Printed
                                                 customs declaration accompanying any
papers. (5) Small Packets. (6) Blind
                                                 commercial parcel of which the value
literature. (7) Express, limited to Martinique
                                                 exceeds 250 francs.
only. (8) Speedpost.

                                                 Restrictions:
Customs declarations and language:
                                                 The importation of certain classes of goods
(1) and (5) Green label            and    one
                                                 including tobacco products is subject to the
non-adhesive form. French.
                                                 production of an import licnece; and before
                                                 posting parcels senders are asked to make
                                                 sure, by inquiry of the addressees, that the
                                                 necessary licence has been obtained or that
PARCEL POST                                      one is not required.

Postage:                                         Sealing:
See the Postage Rates and Services               Parcels should be sealed with a distinctive
Leaflet.                                         device.

Supplemental services available:                 Charges:
Insurance, air and surface, limit $33,600.       Charges for inland conveyance are collected
Express, limited to Martinique only.             from the addressee, except at Fort de
                                                 France, Basse-Terre and Point à Pitre.
Customs declarations and language:
One non-adhesive form and despatch note
(a separate set for each parcel). French
language preferred.

Prohibitions:
Letters.




January 2006                                                                     F•   page 11
POST OFFICE GUIDE   OVERSEAS POST – Service Information by Destination F



FRIENDLY ISLANDS
See TONGA.



FUJAIRAH
See UNITED ARAB EMIRATES.




December 1999                                                  F•   page 12
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G



GABON
LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Dutiable goods admitted in the letter          Insurance, air and surface, limit $1,600 (see
post. (2) Registration. (3) Insured letters, air   note below).
and surface, limit $1,600 (see note below).
(4) Printed papers. (5) Small Packets. (6)         Customs declarations and language:
Blind literature. (7) Speedpost.
                                                   One non-adhesive form and despatch note
                                                   (a separate set for each parcel).
Customs declarations and language:                 Declarations should show the Post Office
(1) and (5) Green label and one                    serial number of the parcel and should, as
non-adhesive form. French as well as               far as possible, be prepared in French as
English.                                           well as in English and in accordance with
                                                   the classification of the French customs
Prohibitions:                                      tariff. Weights and measures should be
                                                   shown in the metric system.
Coins, banknotes, currency notes, travellers’
cheques, securities of any kind payable to
bearer, platinum, gold or silver (whether          Prohibitions:
manufactured or not), precious stones,             Absinthe; arms (except sporting guns
jewels or other valuable articles, except in       admitted under permit); coins, banknotes,
insured items; silver; plants; radioactive         currency     notes,   travellers’  cheques,
materials; contraceptives.                         securities of any kind payable to bearer,
                                                   platinum,     gold   or    silver   (whether
Insurance:                                         manufactured or not), precious stones,
                                                   jewels or other valuable articles, except in
Is available only to those places shown in         insured    items;   saccharin;    subversive
the list under PARCEL POST.                        documents; tobacco; radioactive materials;
                                                   contraceptives.

                                                   Restrictions:
                                                   Apply to the importation of: Chemical
                                                   products giving off vapours; cut-flowers;
                                                   eggs of game birds during close season; fish
                                                   and game; fresh fruits; fresh vegetables and
                                                   potatoes,     including    seed     potatoes;
                                                   gramophone records; insects; living plants,
                                                   roots and bulbs; liqueurs and spirits, except
                                                   gin and whisky of British origin; preserved
                                                   fish, plums and vegetables; shrubs.
                                                   The importation of all goods is subject to the
                                                   production an import licence.




January 2006                                                                        G•     page 1
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G



GABON (continued)

Invoices:
Are required for parcels containing goods
valued at more than £7.50.

Sealing:
Parcels should be sealed with a distinctive
device.

Delivery:
Addressees are notified of arrival of parcels
and are required to arrange for their
collection. Charges are collected from the
addressees, except at Libreville and Port
Gentil.

Address:
Parcels may be accepted for the following
places:
Akiéni,    Bakoumba,        *Bitam,     Booue,
Cocobeach,       Fougamou,         *Franceville,
*Gamba,         Kango,          *Koula-Moutou,
*Lambaréne,       *Lastourville,      Lebamba,
Leconi, *Libreville (all districts), *Makokou,
Manji, *Mayumba, Mbigou, Medouneu,
Mekambo, Mimongo, Minvoul, *Mitzic,
Moabi, *Moanda, Mouila, *Ndendé, *N’Djolé,
*N’Toum, Okondja, Omboue, *Oyem, Pana,
*Port Gentil, *Tchibanga.

Insurance:
Insured parcels may be accepted for the
places marked with an asterisk * in the list
above.




December 1999                                                         G•   page 2
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G



GAMBIA

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         Express, limited to Banjul only.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations:
Express, limited to Banjul only. (7)
Speedpost.                                        One adhesive form.


Customs declarations:                             Prohibitions:
(1) and (5) Green label.                          Letters, except one for the addressee.    See
                                                  also under LETTER POST.
Prohibitions:
                                                  Restrictions:
Arms and ammunition except sporting guns
under permit; base or counterfeit currency or     See under LETTER POST.
legal tender currency; coins except in
insured letters; fireworks; live animals;         Delivery:
matches; seditious or defamatory articles;        Addressees are notified of arrival of parcels
spurious postage stamps; West African             and are required to arrange for their
paper money.                                      collection.

Restrictions:                                     Undeliverable parcels:
Apply to the importation of: Bees, leeches        The administration of Gambia has no
and silkworms; films and celluloid; narcotics;    surface mail service and therefore does not
parasites and destroyers of harmful insects;      accept requests for the return or redirection
plants and parts thereof.                         of undeliverable parcels by surface mail.




May 2004                                                                             G•    page 3
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G



GAZA and KHAN YUNIS

LETTER POST                                         PARCEL POST

Postage:                                            Postage:
See the Postage Rates and Services                  See the Postage Rates and Services
Leaflet.                                            Leaflet.

Supplemental services available:                    Supplemental services available:
(1) Dutiable goods admitted in the letter           None.
post. (2) Registration. (3) Printed papers. (4)
Blind literature. (5) Small Packets. (6)            Customs declarations:
Speedpost.
                                                    One non-adhesive form and despatch note.
                                                    Declarations should bear the actual
Customs declarations:                               signature of the sender.
(1) and (5) Green           label    and     one
non-adhesive form.                                  Prohibitions:
                                                    Letters; cotton; cotton seed; Sudanese
Prohibitions:                                       tobacco; adulterated or artificial tobacco;
Samples of cigarettes, cigars and tobacco of        tobacco seeds.
all kinds.
                                                    Restrictions:
Restrictions:                                       Apply to the importation of: Coin, other than
Apply to the importation            of:    Patent   Egyptian; firearms; patent medicines; plants;
medicines and plants.                               shaving brushes, and bristles or hair for use
                                                    in their manufacture.

                                                    Address:
                                                    The address of a parcel intended for delivery
                                                    through a bank or other intermediary should
                                                    not contain any reference to the ultimate
                                                    consignee, but the latter’s name and
                                                    address should be enclosed in the parcel.

                                                    Invoice:
                                                    A copy of the relative invoice should be
                                                    enclosed in the parcel.

                                                    Packing:
                                                    Parcels should be very strongly packed.




May 2004                                                                            G•     page 4
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G



GEORGIA (Republic of)

LETTER POST                                      Restrictions:
                                                 Apply to the importation of: Books,
Postage:                                         newspapers, magazines, other printed
                                                 papers and manuscripts (one copy of each
See the Postage Rates and Services
                                                 kind only) are admitted after inspection by
Leaflet.
                                                 the appropriate authorities; engravings,
                                                 maps and musical scores (not more than
Supplemental services available:                 one copy of each kind); fashion plates (one
(1) Dutiable goods admitted in the letter        copy only) unless sent through the printed
post. (2) Registration. (3) Small packets. (4)   papers service; items under wrapper
Express. (5) Blind literature. (6) Insured       containing scientific and technical reference
letters, air and surface, limit $2,000. (7)      material unless sent by libraries or firms to
Speedpost.                                       State libraries, trade unions, scientific
                                                 organization and so on; toxic substances
                                                 and medical preparations unless with the
Customs declarations and language:               authorisation of the Ministry of Health. See
(1) and (3) Green label and two                  also under PARCEL POST.
non-adhesive forms. French or English.
                                                 Invoice:
Prohibitions:                                    See under PARCEL POST.
Bees, leeches, silkworms, parasites and
destroyers of harmful insects; cancelled or
                                                 Import licences:
uncancelled postage stamps, and stamp
collections sent to private persons, corrected   See under PARCEL POST.
proofs and printed matter with marked words
or phrases; documents, printed matter,
                                                 Valuable articles:
photographs, pictures and so on likely to be
construed as prejudicial to the views of the     See under PARCEL POST.
Republic of Georgia; explosives and
combustible       and     other    dangerous     Address:
substances; immoral articles or materials;
letters may not contain documents having         It is required to indicate the complete and
the character of current and personal            detailed address of the sender and the
correspondence        exchanged       between    addressee on all postal items.
persons other than the sender and the
addressee or persons living with them, live
animals; local and foreign currency,
banknotes, travellers’ cheques and other
valuable documents; military weapons and
firearms, ammunition, cartridges; narcotics,
psychotropic substances, hormonal and
blood preparations; perishable biological
substances; platinum, gold and silver, and
articles thereof; precious stones, articles of
jewellery and other valuable articles;
radioactive substances; tear gas and nerve
gas, and the weapons adapted for their use;
written messages (other than brief
information about the contents) sent by
insured letters. See also under PARCEL
POST.



September 2010                                                                   G•     page 5
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G



GEORGIA (Republic of) (continued)

PARCEL POST
                                                 ¡V   gramophone records, tapes and wires,
                                                      whether bearing a sound or video
Postage:
                                                      recording or not, ADP cards, magnetic
See the Postage Rates and Services                    tape or other similar media, and QSL
Leaflet.                                              cards, when the administration of origin
                                                      considers that they do not have the
Supplemental services available:                      character of current and personal
                                                      correspondence and when they are
(1) Express (only for Tbilisi). (2) Insurance,
                                                      exchanged between the sender and the
air and surface, limit $10,000.
                                                      addressee of the parcel or persons
                                                      residing with them;
Customs declarations and language:
                                                 ¡V   correspondence and documents of any
Two non-adhesive       forms.     French   or
                                                      kind having the character of current and
English.
                                                      personal correspondence, other than
                                                      the foregoing, exchanged between the
Prohibitions:                                         sender and the addressee of the parcel
Articles which, by their nature or their              of persons residing with them, if the
packing, may expose officials to danger or            internal     regulations      of     the
soil or damage other parcels or postal                administrations concerned so permit.
equipment; articles of which the importation     See also under LETTER POST.
or uttering is prohibited in the Republic of
Georgia; baby food; dairy products; fish
products; letters; meat and meat products;       Invoice:
medicines to private persons; pasta and          An invoice is required.
bread products including unleavened bread;
used cloth, clothing and footwear; musical
                                                 Import licences:
cards. See also under LETTER POST.
                                                 The onus is on the sender to ensure that
                                                 where an import/export licence is required,
Restrictions:
                                                 this is obtained before despatching the
Apply to the importation of: Medicines, other    goods.
than to private person, unless accompanied
by a prescription issued by a doctor and         Valuable articles:
bearing the stamp and seal of a health           Senders are advised to send valuable
centre in the Republic of Georgia; soil,         articles only as insured items.
seeds, parts of plants unless addressed to a
recognized organization or institution and
accompanied by the relevant permits;             Packing:
documents having the character of current        Parcels must be strongly packed in a
and personal correspondence as well as           manner adequate for length of the journey
correspondence of any kind exchanged             for the protection of the contents.
between persons other than the sender and
the addressee or persons with them, except       Address:
the following:
                                                 It is required to indicate the complete and
- one of the documents below, unclosed,          detailed address of the sender and the
  reduced to its essential elements and          addressee on all postal items. The
  relating solely to the goods being             addressee’s telephone or mobile phone
  conveyed: invoice, despatch note or            number, if possible, should also appear on
  advice, delivery bill;                         the CP71 form.




September 2010                                                                    G•    page 6
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination G



GERMANY
LETTER POST                                         PARCEL POST

Postage:                                            Postage:
See the Postage Rates and Services                  See the Postage Rates and Services
Leaflet.                                            Leaflet.

Supplemental services available:                    Supplemental services available:
(1) Dutiable goods admitted in the letter           None.
post. (2) Registration. (3) Insured letters*, air
and surface, limit $46,000, except for items        Customs declarations:
containing cash, jewellery, precious metals
and other negotiable instruments, of which          One non-adhesive form and one despatch
the limit is $4,000 only. (4) Printed papers.       note (a separate set for each parcel).
(5) Small Packets. (6) Blind literature. (7)
Express. (8) Speedpost.                             Prohibitions:
                                                    Absinth and similar products as well as the
*Service will cease with effect from 1 May          raw materials intended for the manufacture
2010.                                               of such beverages (essences and extracts);
                                                    liquids with an alcohol content of 82° and
Customs declarations:                               above;      acids,    bases,     lachrymogenic
(1) and (5) Green label. (4) Antique books          products and metal salts as well as slightly
are liable to customs duty and a green              volatile sulphur compounds; aluminium
customs label must be affixed to all printed        powder or dust; anaesthetics; arms,
paper packets containing such articles. For         ammunition and weapons; articles contrary
items worth more than HK$3,000, a CN23              to the Constitution, means of propaganda
customs declaration is required.                    and sabotage; cannabis resin; certain
                                                    noxious      viruses;    medals;      corrosive
Prohibitions:                                       substances; DDT and products added with
See under PARCEL POST.                              DDT; dry vine wood; earth from
                                                    non-European countries and containing
                                                    parts of plants or humus, except for peat;
Restrictions:
                                                    explosive and inflammable materials and
See under PARCEL POST.                              articles loaded with explosive materials;
                                                    flesh of dogs, cats, foxes, badgers and
Customs duties and excise taxes:                    monkeys; firework components of any kind;
                                                    foreign goods which unlawfully bear the
See under PARCEL POST.                              name of a German company or place or of a
                                                    trademark article; gas or inflammable
Import licences:                                    gaseous compounds; gases which are
See under PARCEL POST.                              readily inflammable on contact with water;
                                                    glorification of violence, incitement to racial
                                                    hatred, endangering of young people;
Invoice:                                            igniting devices of any kind; items bearing
An invoice, in duplicate, has to accompany          political or religious inscriptions on
all mail items containing goods which must          the address side; items whose contents or
be paid for.      A trading invoice has to          conveyance are prohibited under provision
accompany all mail items containing                 of the German criminal law; items which may
commercial goods (including books). The             injure persons or cause damage to
invoice should be placed in an envelope             materials; listening devices, mini-spies;
attached to the item.                               magnesium powder or dust; matches

Address:
See under PARCEL POST.

February 2010                                                                         G•     page 7
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G



GERMANY (continued)

manufactured using white or yellow               cigarettes, cigars, tobacco, raw tobacco,
phosphorus; meat prepared from horses and        other tobacco products, smoking tobacco;
other solipeds, except from their small          cleaning and maintenance products; cocoa
intestines; opium, parts of unguiculate          preparations; coffee preparations; cosmetic
animals not for human consumption;               products; duck eggs, eggs for hatching; egg
photographic plates, moulds, blocks,             products, processed products; fish; fodder;
negatives, etc. which can be used to             foodstuffs;     glands;     ice-cream     and
counterfeit coins and documents and to           semi-finished      products     thereof    the
produce printed papers and reproductions         production of which requires eggs; items
resembling         banknotes;       poisonous    containing money or other valuables such as
substances; poultry or other birds or            coins, bank notes, precious stones, jewels
feathers, untreated hunting trophies or other    or other valuable articles are not accepted
bird products; preparations of any kind          unless they are insured; ivory, horns,
containing methyl alcohol; propellant            antlers, claws; meat and meat products
powders; publications, sound or visual           (except venison), poultry meat and poultry
media, illustrations or representations which    meat products as well as milk and milk
incite to wars of aggression, badges of          products from non-EU countries, sent to
organizations contrary to the Constitution,      private individuals in its country, must be
defamation of the President of the Federal       accompanied by health certificates required
Republic of Germany, of the State and its        under community law; means of payment,
symbols and of the constitutional bodies,        securities; medicaments unless they are
propaganda intended to cause unrest in the       approved and registered; paper for the
Federal army; publications, sound or visual      manufacture of debt acknowledgements and
media, etc., of a pornographic nature sent       bank notes; obscene paper; pasta products
by post or by mail order which infringe penal    containing      eggs;     percussion     caps;
legislation and which are not intended for       pharmaceutical specialties; plant health
the addressee’ personal use; radioactive         products; preparations for the production for
substances; spontaneously inflammable            beer; prepared medicines, test sera, test
materials, such as materials with a              antigens, surgical suture material; primers;
flash-point below 21ºC; used hives which         rennet substitutes; roughage; salt nitrite,
bees; used vine poles; uranium ores;             iodized table salt; seeds; slips stomachs;
thorium ores; toy weapons; video games;          straw; toys, practical jokes; treated feathers
white or yellow phosphorus; zinc powder or       or parts of feathers for commercial purposes
dust.                                            must be accompanied by commercial
                                                 document to specify that the feathers or
Restrictions:                                    parts of feathers have been treated with a
                                                 steam current or by some other method
Apply to the importation of: Animal bristles     ensuring that no pathogens remain; various
and hairs; animal fertilizer; animal products;   food preparations; vegetable products; wine,
animal skins and furs; animal sperm; beer        dessert wine, spirits; untreated hunting
produced with a malt base; bees, leeches;        trophies; used oil; vaccines and medicines
bones, parts of bone, bone meal; cigarette       for animals; vaccines containing pathogenic
paper, tubes of cigarette paper; cereal          microbes of animal diseases; wool, animal
grains; certain plants and parts of plants       hair.
from non-European countries and Eastern
and Southern European countries; certain
noxious mushrooms, pathogenic agents,
pathogenic microbes of animal diseases;




October 2006                                                                      G•     page 8
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G



GERMANY (continued)

Customs duties and excise taxes:                Address:
Shipments from private senders to private       All postal items must bear complete
recipients and a declared goods value of        addresses and correct postcodes to facilitate
less than EUR45, and shipments from             delivery. The postcode should appear at
commercial senders to commercial or             the left-hand side of the name of the place of
private recipients and a declared goods         destination, for example, 53250 BONN,
value of less than EUR22, are tax free.         60544 FRANKFURT.              Items bearing
However, specific products and goods that       incomplete addresses (imprecise address
are subject to prohibition or limitations are   wording, insufficient address, incorrect
excluded from this tax-free allowance, and      postcode or no postcode) are subject to
may also be subject to other customs duties     return to sender. However, the German
or fees and import requirements.                postal administration offers to forward these
For gift parcels, the item itself and the       items upon payment of the relevant
customs declarations should be clearly          surcharge for updating the address.
marked PRIVATE GESCHENKSENDUNG                  Automatic parcel machines, so called
(Private Gift Parcel), and the declarations     “Packstations”, are in use in Germany for
should indicate all the items contained and     posting and picking up parcels and small
their value.                                    packages. Customers must be registered
                                                with Deutsche Post AG in order to use
                                                Packstations as a delivery address. The
Import licences:
                                                addressing of parcels to these machines is
Goods sent by post are subject to import
                                                as follows:
regulations. Import licences and other import
documents (e.g. import documents for
                                                Lara Lustig
narcotics or import declarations) must be
                                                (name)
submitted to the competent customs
                                                1234567
authority by the addressee. Senders of
                                                (personal customer number (6-10 digits))
parcels to Germany are advised to ascertain
                                                Packstation 101
before posting that the correct procedure is
                                                (Packstation and machine number)
being followed by the German importers.
                                                53113 Bonn
                                                (postcode and city of parcel machine)
Invoice:                                        Germany
An invoice, in duplicate, attached to the       Or
customs declaration, should accompany
parcels containing articles liable to customs   Lara Lustig/1234567
duty. A trading invoice has to accompany        (name/ personal customer number (6-10
all parcels containing goods (including         digits))
books). The invoice should be place in an       Packstation 101
envelope attached to the Despatch Note.         (Packstation and machine number)
                                                53113 Bonn
                                                (postcode and city of parcel machine)
Packing:                                        Germany
All parcels must be strongly packed.




October 2008                                                                     G•     page 9
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination G


GHANA

LETTER POST                                         PARCEL POST

Postage:                                            Postage:
See the Postage Rates and Services                  See the Postage Rates and Services
Leaflet.                                            Leaflet.

Supplemental services available:                    Supplemental services available:
(1) Dutiable goods admitted in the letter           Insurance, surface only, limit $2,190.
post. (2) Registration. (3) Insured letters,
surface only, limit $2,190. (4) Printed             Customs declarations:
papers. (5) Small Packets. (6) Blind
literature. (7) Express. (8) Speedpost.             One adhesive form.


Customs declarations:                               Prohibitions:
(1) and (5) Green label.                            Letters, except one for the addressee;
                                                    cinematograph films for public exhibition,
                                                    unless addressed to Accra; firearms,
Prohibitions:                                       air-guns and accessories, narcotics, unless
Coins, banknotes, currency notes, platinum,         accompanied by a certificate issued by the
gold or silver (whether manufactured or not),       Director of Medical Services, Accra, Ghana;
precious stones, jewels or other valuable           coins and currency notes in circulation; silver
articles, travellers’ cheques and securities of     bullion exceeding HK$72 in value.
any king payable to bearer; printed matter
relating to football pool, betting and lotteries.   Restrictions:
                                                    Apply to the importation of certain goods,
Restrictions:                                       including plants and seeds, saccharin and
Apply to the importation of certain goods,          similar substances.
including plants and seeds, saccharin and
similar substances.                                 Invoices:
                                                    Invoices are required for all commercial
                                                    parcels. Senders are advised to despatch
                                                    the invoices in advance of the parcels.


                                                    Address:
                                                    Addressee’s full name, P.O. Box number,
                                                    house number/ street name, and if available,
                                                    telephone number and e-mail address,
                                                    should be indicated on all parcels.


                                                    Delivery:
                                                    Parcels are accepted for any place on the
                                                    understanding that they are called for by the
                                                    addressee at the nearest Post Office.




January 2010                                                                          G•     page 10
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G


GIBRALTAR

LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.

Supplemental services available:                 Supplemental services available:
(1) Dutiable goods admitted in the letter        Insurance,   surface   only,   limit   $810.
post. (2) Registration. (3) Insured letters,     Express.
surface only, limit $2,500. (4) Printed
papers. (5) Small Packets. (6) Blind             Customs declarations:
literature. (7) Express. (8) Speedpost.
                                                 Two non-adhesive forms and despatch note.
Customs declarations:
                                                 Prohibitions:
(1) and (5) Green label.
                                                 See under LETTER POST.
Prohibitions:
Firearms or parts thereof*; indecent or          Restrictions:
obscene articles of whatever nature; live        See under LETTER POST.
animals; lottery tickets or literature or
documents relating to lotteries.

*Due to mail route arrangement.

Restrictions:
Apply to the importation of: Films and
celluloid; narcotics; parasites and destroyers
of    harmful      insects;   weapons     and
ammunition.




December 2006                                                                    G•     page 11
POST OFFICE GUIDE        OVERSEAS POST – Service Information by Destination G


GILBERT ISLANDS
(including Line Islands (Fanning, Christmas (Pacific Ocean) and
Washington Islands), Ocean Island and Phoenix Islands)

See KIRIBATI (Republic of).



GRAHAMLAND
(BRITISH ANTARCTIC TERRITORY)

Same as FALKLAND ISLANDS AND THE TERRITORY OF SOUTH GEORGIA AND
SOUTH SANDWICH ISLANDS.




December 1999                                                      G•   page 12
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G


GREECE

LETTER POST                                          before consumption;
                                                  b. they are packaged proprietary brand
Postage:                                             products; and
See the Postage Rates and Services                c. the packaging is unbroken.
Leaflet.
                                                  Restrictions:
Supplemental services available:                  See under PARCEL POST.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Printed papers. (4)   Delivery:
Small Packets. (5) Blind literature. (6)          Addressees of insured items are notified of
Express. (7) Speedpost. (8) Insured letters,      arrival of the items and have to collect them
air and surface, limit $44,000.                   at the post office.

Customs declarations:
                                                  PARCEL POST
(1) and (4) Green           label   and    one
non-adhesive form.
                                                  Postage:
Customs duty:                                     See the Postage Rates and Services Leaflet
Except for items sent by the Small Packet
service, articles liable to customs duty sent     Supplemental services available:
to Greece by letter post may be subject to        Insurance, air and surface, limit $44,000
double the normal customs charges.

Prohibitions:                                     Customs declarations and language:
Banknotes, currency notes or negotiable           One non-adhesive form and despatch note.
securities, except in registered letters;         French or Greek languages preferred.
cigarette paper; coins, platinum, gold or
silver, manufactured or not, precious stones,     Prohibitions:
jewellery and other valuable articles; playing    Letters; aluminium foil intended for tobacco
cards; printed matter of all kinds which is       industry; ammunition; fireworks; hashish;
prohibited from circulation in Greece;            inflammable       or    readily   explosives
saccharin and its products; seditious             substances; live animals; lottery tickets or
articles; tobacco in any form.                    advertisements;       matches;    perishable
                                                  substances; petroleum; playing cards;
Meat, meat products, milk or milk products        saccharin; salt; printed matter of all kinds
are prohibited for import into Greece, unless     which is prohibited from circulation in
accompanied         by     the      necessary     Greece; snuff; unginned cotton; unnamed
documentation from the official veterinary        made-up medicaments; watermarked paper
services of the country of origin, stating that   similar to paper for stamps; weapons except
the goods are in conformity with the              sporting guns under permit.
requirements for importation into the
European Union. However, powdered infant
milk, infant food and special foods required      For meat, meat product, milk or milk
for medical reasons are exempted from             products, please see under LETTER POST.
prohibition and are admissible into Greece,
provided that:


a. these products do not require refrigeration



December 2005                                                                      G•    page 13
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G


GREECE (continued)


Restrictions:                                     Delivery:
                                                  See under LETTER POST.
Apply to the importation of: Bees, leeches
and silkworms; bond, government stock,
securities; cigarette paper; condensed milk;      Customs duty:
copying paper; film, celluloid; leaf tobacco      All goods, including items sent in gift
for cigar manufacture; meat and meat              parcels, are subject to payment in Greece of
products;      narcotics;    parasites     and    customs duty at current rates.
destroyers        of      harmful      insects;   Commercial parcels are, in general, subject
pharmaceutical specialities; plants and parts     to import restrictions and senders are
thereof; radio transceiver; silk cocoons; skin,   advised to ascertain from the addressees,
wool, horns, hooves, bones and other parts;       before despatching such parcels, whether
scrap or waste of cattle or sheep,                an import licence, if required, has been
unprocessed       horsehair;     used     rags,   obtained. A copy of the relative invoice
underclothing and bed linen, old clothes,         should be attached to the customs
rags and cloth waste, old and used shoes,         declaration form.
old papers and used sacks for personal use.




May 2004                                                                          G•   page 14
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination G


GREENLAND

LETTER POST                                    PARCEL POST

Postage:                                       Postage:
See the Postage Rates and Services             See the Postage Rates and Services
Leaflet.                                       Leaflet.

Supplemental services available:               Supplemental services available:
(1) Dutiable goods admitted in the letter      Insurance, air and surface, limit $46,000.
post. (2) Registration, air mail service to
certain places only, see below. (3) Insured    Customs declarations:
letters, air and surface, limit $46,000. (4)
Printed papers. (5) Small Packets. (6) Blind   One non-adhesive form and despatch note
literature. (7) Speedpost.                     (a separate set for each parcel).


Customs declarations:                          Prohibitions:
(1) and (5) Green label. For items worth       Cash-on-delivery items; letters; bees,
more than HK$3,000, two non-adhesive           weapons (all firearms, including gun barrels
forms are required.                            and breeches, cross bows, cutting weapons
                                               with blades of more than 12 cm,
Prohibitions                                   switch-blade knives, push daggers, thrusting
See under PARCEL POST.                         and      stabbing        weapons,  including
                                               knuckledusters, truncheons and clubs, and
                                               other similar articles).
Restrictions:
Apply to the importation of: Almanacs;         Restrictions:
Danish stock and share certificates;
medicines. See under PARCEL POST.              Apply to the importation of: Agricultural
                                               produce; boots and shoes; medicines.
                                               Duty must be paid on goods for which the
Registrations:                                 Royal Greenland Trade Department holds a
Registered items may only be accepted for      monopoly; such as beer, wine, spirits, malt
air mail transmission to the following         hops, tobacco cigarette paper, chocolates
places :-                                      and sweets, glucose. In addition, a licence
                                               must be obtained in advance from the Royal
Angmagssalik          Julianehab               Greenland Trade Department for the import
                                               of sugar; coffee; tea; mineral water (and all
Arsuk                 Kap Dan (Kulusuk)        derivatives of the above). Single packets
Christianshab         Kungmiut                 containing small quantities of the above
Dundas                Nanortalik               goods may be admitted at the discretion of
                                               the Greenland authorities.
Egedesminde           Narssaq
Faeringehavn          Narssarssuaq
Frederikshab          Nord
Godhavn               Qutdligssat
Godthab               Ravns Storo
Gronnedal             Sondre Stromfjord
Holsteinsborg         Sukkertoppen
Ivigtut               Thule
Jakobshavn



March 2007                                                                      G•    page 15
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G


GRENADA
LETTER POST                                       Invoice:
                                                  An invoice is required.
Postage:
See the Postage Rates and Services
Leaflet.                                          PARCEL POST

Supplemental services available:                  Postage:
(1) Dutiable goods admitted in the letter         See the Postage Rates and Services
post. (2) Registration. (3) Printed papers. (4)   Leaflet.
Small Packets. (5) Blind literature. (6)
Speedpost.                                        Supplemental services available:
                                                  Insurance, limit $1,490, surface only.
Customs declarations:
(1) and (4) Green label.                          Customs declarations:
                                                  One adhesive form.
Prohibitions:
Ammunition; articles of gold and silver           Prohibitions:
bearing marks purporting to be British
hallmarks but below the titre indicated by the    See under LETTER POST.
marks; banana trees, cocoa trees, sugar
cane, citrus plants and their parts; coconut      Restrictions:
palm saplings; coins; earth or mould;             See under LETTER POST.
firearms or parts thereof*; forged or
counterfeit currency; goods bearing a name
or trademark of a manufacturer or trade in        Invoice:
the United Kingdom which are not                  See under LETTER POST.
accompanied by a clear statement of the
country of origin; lottery tickets; matches;
mattresses and pillows stuffed with cotton
fibre; shaving brushes from Japan; sour-lime
saplings, parts of saplings and fruit; spurious
postage stamps.

*Due to mail route arrangement.

Restrictions:
Apply to the importation of: Cotton seed and
grain-cotton; films, celluloid; narcotics;
parasites and destroyers of harmful insects;
second-hand jute sacks.



GUADELOUPE
See FRENCH WEST INDIES.


GUAM
Please see update to MARIANA ISLANDS (NORTHERN) below.



December 2006                                                                      G•      page 16
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G



GUATEMALA
                                                Supplemental services available:
LETTER POST
                                                None.
Postage:
                                                Customs declarations and language:
See the Postage Rates and Services
Leaflet.                                        One non-adhesive form and despatch note.
                                                Spanish or French as well as English.
Supplemental services available:
                                                Prohibitions:
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Printed papers.     Letters; ethyl chloride for carnival games;
(4) Blind literature. (5) Small Packets. (6)    feeding bottles and accessories with glass
Speedpost.                                      tubes;      foodstuffs   with     substances
                                                detrimental to health; gardenia seeds or
                                                plants; live animals; opium ash, opium for
Customs declarations and language:              smoking;      printed   papers,    paintings,
(1) and (5) Green label and one                 engravings etc. of any kind of a
non-adhesive form. Spanish or French as         pornographic or seditious nature.
well as English.
                                                Restrictions:
Prohibitions:                                   Apply to the importation of: Medical
Coins, banknotes, currency notes or             remedies not indispensable in medicine;
securities of any kind payable to bearer,       nitroglycerine, dynamite and other explosive
travellers’ cheques, platinum, gold or silver   materials as well as machines and devices
whether manufactured or not, precious           for detonating them; opium, morphine,
stones, jewels of other valuable articles.      cocaine and other narcotics sent for medical
                                                or scientific purposes.
Restrictions:
Apply to the importation of: Bees (queens),     Invoice:
silkworms etc. exchanged between officially     See under LETTER POST.
recognised institutions.
                                                Import licence:
Invoice:                                        See under LETTER POST.
An invoice in duplicate is required for items
exceeding $5 Guatemalan in value.               Weight:
                                                The weight of every parcel should be shown
Import licence:                                 on the cover.
An import licence is required for items
exceeding $5 Guatemalan in value.               Address:
                                                Every parcel addressed to a bank or other
Dutiable packets:                               agent of the person for whom it is intended
Sealed packets which are likely to be           should bear, in addition to the agent’s name
suspected of being dutiable should be           and address, the name and address of the
endorsed “The sender authorises the             ultimate consignee.
opening of this packet for examination”.
                                                Delivery:
                                                Parcels for Peten are forwarded from
PARCEL POST
                                                Guatemala City by air, payment for which
                                                must be made by the addressees.
Postage:
See the Postage Rates and Services
Leaflet.

May 2004                                                                        G•    page 17
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G


GUINEA (Republic of)

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services Leaflet.
Leaflet.
                                                  Supplemental services available:
Supplemental services available:                  None.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Printed papers. (4)   Customs declarations and language:
Small Packets. (5) Blind literature. (6)
Speedpost.                                        Two non-adhesive forms and despatch note.
                                                  French as well as English.
Customs declarations and language:
                                                  Prohibitions:
(1) and (4) Green Label.    French as well as
English.                                          Letters; banknotes which are legal tender
                                                  and bearer cheques, counters resembling
                                                  coin; drugs, unless an import licence has
Prohibitions:                                     been obtained from the Ministry of Public
Radioactive materials; banknotes which are        Health; radioactive materials; weights and
legal tender and bearer cheques.                  measures not of the decimal system; and, in
                                                  addition, all goods bearing indications which
                                                  suggest they are of French origin or
                                                  manufacture when they are not.

                                                  Restrictions:
                                                  Apply to the importation of: Books and
                                                  printed matter in Arabic; mineral waters;
                                                  preserved plums, sardines and vegetables;
                                                  saccharin and similar substances; spirits;
                                                  arms including air guns.

                                                  Delivery:
                                                  Addressees must arrange for the collection
                                                  of their parcels. Charges are collected from
                                                  the addressees, except at Conakry.




May 2004                                                                           G•   page 18
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G


GUINEA BISSAU (Republic of)
(formerly part of Portuguese West Africa)


LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       None.
post. (2) Registration. (3) Insured letters,
surface only, limit $2,500 (principal towns     Customs     declarations    and    despatch
only). (4) Printed papers. (5) Small Packets.   note:
(6) Blind literature. (7) Express (Bissau
only). (8) Speedpost.                           One non-adhesive form and despatch note.
                                                Portuguese or French language preferred.
Customs declarations and language:
                                                Prohibitions:
(1) and (5) Green label and one
non-adhesive form. Portuguese or French         Letters; arms; drugs, unless an import
Languages preferred.                            licence has been obtained from the Health
                                                Department.
Prohibitions:
                                                Invoice:
Banknotes, currency notes and documents
payable to bearer except in insured letter;     For goods over 550 escudos in value, the
coin, gold, jewellery, platinum, precious       invoice must show the origin of the goods
stones, silver, except in insured letters;      and be countersigned by a representative of
drugs, unless an import licence has been        a Chamber of Commerce in the country from
obtained from the Health Department.            which the merchandise originates.        The
                                                invoice should not accompany the parcels
                                                but should be sent direct to the addressee.

                                                Sealing:
                                                Parcels should be sealed with a distinctive
                                                device.

                                                Delivery:
                                                Addressees are notified of arrival of parcels
                                                and are required to arrange for their
                                                collection. Charges are collected.




January 2006                                                                      G•   page 19
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination G


GUYANA
(formerly British Guiana)


LETTER POST                                     PARCEL POST

Postage:                                        Postage:
See the Postage Rates and Services              See the Postage Rates and Services
Leaflet.                                        Leaflet.

Supplemental services available:                Supplemental services available:
(1) Dutiable goods admitted in the letter       Insurance, surface only, limit $730.
post. (2) Registration. (3) Insured letters,
surface only, limit $730. (4) Printed papers.   Customs declarations:
(5) Small Packets. (6) Blind literature. (7)
Express. (8) Speedpost.                         One adhesive form.


Customs declarations:                           Prohibitions:
(1) and (5) Green label.                        Alcoholic and non-alcoholic beverages, beer
                                                and ale, gin, sparking wines, stout and
                                                porter, vodka; articles bearing a false
Prohibitions:                                   trademark; artificial or natural honey; bakery
Banknotes, currency notes or coins; bees        products; banknotes, currency notes or
and silkworms; coins, platinum, gold or         coins; bed, table and kitchen linen of all
silver, manufactured or not, precious stones,   materials; beet sugar and cane sugar
jewels or other precious articles, except in    refined; cereals, corn and their products;
insured    parcels;   travellers’   cheques,    cleaning        preparations    without    soap
securities of any kind payable to bearer or     excluding detergents for industrial use; curry
bank drafts, except in registered or insured    powder and mixed spices; explosive or
items. See also under PARCEL POST.              inflammable substances; false money;
                                                fictitious stamps or devices capable of
Restrictions:                                   making such stamps; finished structural part
                                                made of aluminium and other non-ferrous
See under PARCEL POST.                          base        metals,     including     assembled
                                                structures; fish and fish products; fruits and
                                                vegetables, whether fresh, dried or canned,
                                                and       their    by-products     like   jams,
                                                marmalades, pastes, soups and juices;
                                                furniture and fixtures; ice-cream; lottery
                                                tickets, circulars or advertisements; louvre
                                                glass; matches containing phosphorus;
                                                meat, meat products or by-products (except
                                                natural sausage castings, Bovril, Marmite,
                                                Honig and Maggi Cubes); nuts including
                                                peanut butter; paints, enamels, varnishes
                                                and lacquers; poultry in any form; platinum,
                                                gold or silver, manufactured or not, precious
                                                stones, jewels or other




May 2004                                                                          G•   page 20
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination G


GUYANA (continued)

valuable articles, except in insured parcels;
radioactive materials; sauces and other
condiments; shaving brushes from Japan;
subversive publications and indecent or
obscene articles; sugar and sugar-based
confectionery and food; travellers’ cheques,
securities of any kind payable to bearer or
bank drafts, except in registered or insured
items.

Restrictions:
Apply to the importation of: Antibiotics; arms
and ammunition; films, celluloid; narcotics;
plants and parts thereof; spirits and wines
for personal use.

Certificate of origin and value:
A prescribed form of invoice are required in
respect of all commercial parcels.

Delivery:
Parcels are not delivered to the place of
address. Addressees are notified of the
arrival of parcels and are advised to collect
them from the Post Office of destination.
No delivery charges are payable, but
customs dues, if any, are collected by the
Postmaster prior to the handing over of a
parcel to the addressee.




December 1999                                                        G•   page 21
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HAITI

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         None.
post. (2) Registration. (3) Printed papers. (4)
Blind literature. (5) Small Packets. (6)          Customs declarations and language:
Speedpost.
                                                  Three non-adhesive forms and despatch
                                                  note. French as well as English.
Customs declarations and language:
(1) and (5) Green label and one                   Prohibitions:
non-adhesive form. French as well as
English.                                          Letters; contraceptives; drugs, except under
                                                  authorisation from the National Public Health
                                                  Service.
Prohibitions:
Jewellery.




May 2004                                                                           H•    page 1
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HAWAII

LETTER POST                             PARCEL POST

Same as U.S.A.                          Postage:
                                        See the Postage Rates and Services
                                        Leaflet.

                                        Supplemental services available:
                                        Insurance, air and surface, limit $2,500.

                                        Customs declarations:
                                        One adhesive form.

                                        Prohibitions, restrictions:
                                        And so on: See U.S.A.

                                        Comprehensive certificate of origin:
                                        Should be enclosed with goods which may
                                        be presumed to have originated in the
                                        Democratic People’s Republic of Korea
                                        (North Korea), the Socialist Republic of
                                        Vietnam (North and South Vietnam) and
                                        Democratic Kampuchea (Cambodia).



HOLLAND
See NETHERLANDS.




November 2002                                                             H•    page 2
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HONDURAS (Republic of)
LETTER POST                                       Prohibitions:
                                                  Letters; arms; banknotes, coin, currency
Postage:                                          notes, documents payable to bearer; gold,
                                                  jewellery, platinum, precious stones, silver;
See the Postage Rates and Services
                                                  printed matter of any kind containing
Leaflet.
                                                  Communist propaganda.

Supplemental services available:
                                                  Restrictions:
(1) Dutiable goods admitted in the letter
                                                  Apply to the importation of: Plants, seeds or
post. (2) Registration. (3) Printed papers. (4)
                                                  other propagating material, including the
Small Packets. (5) Blind literature. (6)
                                                  packaging or earth containing them; used
Express. (7) Speedpost.
                                                  clothing must be accompanied, in addition to
                                                  the usual documents, by a disinfection
Customs declarations and language:                certificate issued by the appropriate
(1) and (4) Green label.   Spanish or French      authorities.
as well as English.
                                                  Invoice:
Prohibitions:                                     A commercial invoice in respect of each
Coin, banknotes, currency notes, securities       parcel (or consignment of parcels posted at
of any kind payable to bearer, travellers’        the same time by the same sender to the
cheques, platinum, jewels or other valuable       same addressee) showing clearly the nature
articles; printed matter of any kind              and actual value of the contents should be
containing Communist propaganda.                  sent separately by letter post, addressed to
                                                  El Jefe da la Oficina de Paquetes Postales
                                                  at the place of destination.
Restrictions:
Apply to the importation of used clothing.
                                                  Address:
See under PARCEL POST.
                                                  Every parcel addressed to a bank or other
                                                  agent of the person for whom it is intended
Address:                                          should bear, in addition to the agent’s name
The words HONDURAS REPUBLIC (in                   and address, the name and address of the
BLOCK capitals) should be included in the         ultimate consignee.        See also under
address on all mail.                              LETTER POST.

                                                  Delivery:
PARCEL POST
                                                  Delivery charges are collected from the
                                                  addressee.
Postage:
See the Postage Rates and Services                Advice of dispatch:
Leaflet.
                                                  In order to prevent delay after arrival in
                                                  Honduras, it is advisable to notify the
Supplemental services available:                  addressee separately by letter post that a
None.                                             parcel has been sent, so that he may keep
                                                  in touch with the local Examiner of Postal
Customs declarations:                             Parcels.
Three non-adhesive forms and despatch
note.




May 2004                                                                           H•    page 3
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HUNGARY

LETTER POST                                        Customs declarations and language:
                                                   One non-adhesive form and despatch note,
Postage:                                           completed in English or French, are required
                                                   for each parcel. However, for parcels liable
See the Postage Rates and Services
                                                   to customs duties or requiring import
Leaflet.
                                                   licences, two additional non-adhesive forms
                                                   (three in total) are required.
Supplemental services available:
(1) Dutiable goods admitted in the letter          Prohibitions:
post. (2) Registration. (3) Insured letters, air
                                                   Artificial colouring matter and mineral
and surface, limit $46,000. (4) Printed
                                                   waters; contraceptives; goods, except soup
papers. (5) Small Packets. (6) Blind
                                                   and fruit juice, in sealed tins in gift parcels;
literature. (7) Speedpost.
                                                   narcotics, oranges and mandarins; wine
                                                   essences;       firearms    and    ammunition,
Customs declarations:                              including gas and cap guns, airguns, parts
(1) and (5) Green           label   and      one   for weapons and firearms, weapons
non-adhesive form.                                 rendered harmless and replica weapons,
                                                   and all kinds of military equipment; devices
                                                   posing a heightened threat to public safety,
Prohibitions:                                      including piercing or cutting instruments with
Narcotics. For other prohibitions see under        a tine or blade in excess of 8 cm, and
PARCEL POST.                                       irrespective of the length of the tine or blade
                                                   throwing stars, flick knives, and any other
Restrictions:                                      device from which a tine or blade or other
                                                   implement capable of inflicting bodily harm
See under PARCEL POST.            Gifts for        springs out (bows, crossbows, harpoon
private persons sent by letter post are            guns, slings, catapults, etc.); devices
subject to the same conditions as gifts sent       expelling or spraying substances causing
by parcel post.                                    irritation to the eye or mucous membrane
                                                   and inducing a state of defencelessness
Invoice:                                           (spray); objects that imitate and resemble
See under PARCEL POST.                             firearms, gas and cap guns (replicas), and
                                                   silencers, and night and laser sights;
                                                   devices worn on the hand to increase the
Address:                                           effectiveness of a punch (knuckledusters);
Addressee’s fixed/ mobile phone number,            devices for delivering and increasing the
fax or email address should be included on         strength of a blow (e.g. leaded or rubber
the envelope or any accompanying                   cosh, police truncheon) as well as batons or
document(s).                                       weights linked together with chains or other
                                                   flexible material for this purpose; devices
                                                   delivering an electric shock to render a
PARCEL POST                                        person temporarily incapable of defence;
                                                   handcuffs; devices that interfere with the
Postage:                                           operation of speedometers; inflammable
                                                   materials; poisonous, harmful and corrosive
See the Postage Rates and Services
                                                   substances; radioactive substances, or
Leaflet.
                                                   preparations        or   products    containing
                                                   radioactive material; imitation postage
Supplemental services available:                   stamps or imitation forms with value; dead
Insurance, air and surface, limit $46,000.         animal.




January 2010                                                                          H•    page 4
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HUNGARY (continued)

Restrictions:                                   sawdust, cotton wool) must be placed
Apply to the importation of: Alcohol; animal    between the inner container and the outer
products; articles containing alcohol or        covering.
nicotine; cocoa beans; foreign publications     Substances need not be placed in double
and films; hearing aids; medicine and           containers provided hermetically sealed
veterinary medicines; mineral waters;           strong galvanised sheet steel or strong and
narcotics; pessaries; plants and parts of       non-breakable plastic containers (canisters)
plants; postage stamps; precious metals;        are used as covering. Liquids may only be
saccharin; spices; wines.                       placed in plastic containers so that a space
                                                to a depth of 4 cm from the mouth of the
Items deliverable on conditions:                container remains empty. Plastic containers
                                                must have suitable handles.
1. Energy or energy sources necessary for
the operation of an object must be placed in    5. Greasy substances that do not melt easily
a mail item unattached to prevent accidental
operation in the package.                       Greasy substances that do not melt easily
                                                (e.g. ointments, soft soaps, resins) must be
2. Perishable and infective biological matter   placed in a box, bag, plastic film or
                                                parchment paper as an inner covering, then
Due to the changes in air pressure              packed in a wooden box, metal container or
experienced during transport by air, it must    container made of another resistant thick
be ensured that if substances are               material as a secondary container. Butter,
transported in sealed ampoules or               cheese, margarine may also be posted in
stoppered glass, their containers are of        multi-layered parchment paper on the inside
sufficient strength to withstand the changes    and a cardboard box on the outside, then
in air pressure.                                the whole wrapped in paper.
3. Fragile objects
                                                6. Substances from the human body
Glass, porcelain and other fragile objects
must be packaged in metal, wooden, plastic      Secretions and substances originating from
or strong cardboard boxes and stuffed with      the human body (liquids, tissue) for test
paper, shavings or other protective material    purposes addressed to testing institutions
which prevents friction or collision between    (laboratories) and doctors may be posted in
objects, or objects and the wall of the         the standard packaging for this purpose or
container during transport.                     as follows:

4. Liquids and substances that easily run       - Secretions and test material originating
                                                  from the human body may be posted as a
                                                  letter or parcel. The cover of the item –
Liquids, oils and fats that melt may only be      and with parcels the accompanying letter
posted packed in double containers                as well – must be marked “Substance
provided that they do not ferment quickly or      originating from human body”. If the
explode (such items are excluded from             substance comes from a person suffering
transport by post). These substances must         or suspected of suffering from an
be placed in hermetically sealed containers       infectious disease, the above mentioned
(as internal packaging), which in turn must       inscription must be “Infectious substance
be packed in a metal, an appropriately            for testing”.
strong wooden, a durable plastic, or a good
quality corrugated card covering. An            - Non-infectious secretions must be placed
absorbent material that is able to absorb the     in a strong-sided plastic or other
whole quantity of liquid, oil or fat (e.g.        non-breakable container and its opening



August 2007                                                                     H•    page 5
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HUNGARY (continued)

hermetically sealed. An adhesive tape not      7. Ashes of deceased persons
made of paper must be affixed to the sealing
mechanism so that it cannot open due to        The ashes of a deceased person must be
pressure or collision. This inner container    packaged in a waterproof inner container
must be placed in a box made of cardboard      and a protective outer container. The outer
or other similar resistant material, which     container must be stuffed with paper, wood
must be stuck down and tied round for          shavings or similar material which protects
postage.                                       the item from breakage or external impacts
                                               during transport. The sealed containers
- In order to ensure the safe transport of     must be covered in strong wrapping paper,
  infectious substances, the multiple          and the item stuck down and sealed, and
  packaging system below must be used:         tied with string lengthwise and crosswise.
                                               The cover of the item, and for parcels also
  a) Inner container: a primary, waterproof,   the accompanying letter, must be marked
     impervious container containing the       “Ashes of deceased person”.
     specimen, bearing a label, which must
     be surrounded by sufficient absorbent
     material to absorb the entire quantity    Gift Parcels:
     of liquid in the event of breakage.       May be sent to private persons without
                                               import licences, providing they are for the
  b) Secondary       container:    Another     personal use of the addressee or members
     durable,     waterproof,   impervious     of his family; customs duties are payable on
     container which encloses and protects     most articles. The parcels may contain
     the inner container(s). More than one     certain items only, and in quantities which
     inner (primary) container may be          may not exceed a specified amount
     placed in a secondary container, in       annually. Gift parcels may also be sent
     which there must be sufficient            without import licences to institutions,
     absorbent material to cushion the         co-operatives, organizations, societies, etc.
     primary containers. The data sheet for    In these cases, there is no limit to the
     the specimens must be affixed to the      quantity of specified goods which may be
     outside of the secondary container.       sent.

  c) Outer container: wooden, metal or         Medicine may be included in gift parcels
     plastic, which protects the containers    providing it is intact and in the
     and contents during transport.            manufacturer’s original packing.          The
                                               addressee must prove that he is in need of
  d) Outer covering: to protect the            the quantity sent. Goods except soup and
     containers and contents during            fruit juice, in hermetically sealed containers
     transport, a box made of stiff paper      may not be included.
     which is sealed all round with a label.
     The label must have a printed address
     on it, and additionally the producer of
     the packaging system, its certification
     number and type must be marked on
     the label or the outer covering.




August 2007                                                                     H•     page 6
POST OFFICE GUIDE OVERSEAS POST – Service Information by Destination H
______________________________________________________________________________


HUNGARY (continued)


Parcels addressed to the Hungarian Red
Cross intended for free distribution will be
accepted free of customs duty. Detailed
lists of the contents, preferably written in
Hungarian, must be (1) attached to the
customs declarations and despatch note
and (2) enclosed with the parcel. Gift
parcels which do not comply with Hungarian
regulations are liable to be returned to the
senders at their expense.
Commercial parcels may be subject to
import restrictions, and senders are advised
to ascertain from the addressee, before
despatching a commercial parcel, whether
an import licence is required.

Invoice:
Items     containing goods must     be
accompanied by a commercial invoice in
duplicate.

Certificate of origin:
Certificate of origin are required for many
articles. Details may be obtained from the
Hungarian Chamber of Commerce.

Despatch papers:
If an import licence is sent with a
consignment of parcels, it should be
enclosed in one of them, and all parcels and
relative despatch notes and customs
declaration should show the Post Office
serial number of the parcel containing the
licence.


Address:
See under LETTER POST.




January 2010                                                        H•   page 7
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination I



ICELAND

LETTER POST                                         PARCEL POST

Postage:                                            Postage:
See the Postage Rates and Services                  See the Postage Rates and Services
Leaflet.                                            Leaflet.

Supplemental services available:                    Supplemental services available:
(1) Dutiable goods admitted in the letter           Insurance, air and surface, limit $10,000.
post. (2) Registration. (3) Insured letters, air    Express (an advice of arrival of the parcel
and surface, limit $46,000. (4) Printed             and not the parcel itself is delivered by
papers. (5) Blind literature. (6) Express,          express).
limited to areas where mail is delivered
daily. (7) Small Packets. (8) Speedpost.            Customs declarations:
                                                    One non-adhesive form and despatch note.
Customs declarations:
(1) and (7) Green           label     and    two    Prohibitions:
non-adhesive forms.
                                                    Ammunition; banknotes and coins of Iceland
                                                    and bonds or securities payable in Icelandic
Prohibitions:                                       currency; fertilizers from domestic animals;
Bees and silkworms;         see     also    under   hay, grass and straw; lead toys; live animals;
PARCEL POST.                                        matches; rags; raw or lightly salted part of
                                                    domestic animals; hides and leathers,
Restrictions:                                       unless salted; fresh foods or chilled/frozen
                                                    or smoked/cured food products that are
See under PARCEL POST.                              uncooked (meat, fish, eggs or dairy
                                                    products); used bags.
Invoice:
All goods imported by post must be                  Restrictions:
accompanied by invoice with an exact                Apply to the importation of: Alcoholic liquors;
duplication of the contents of the item and         bird feathers and skins, down and plumage;
the delivery price.                                 hair; horsehair and horsehair articles;
                                                    medical supplies; narcotics; pig bristles;
                                                    tinned milk and dried milk; tobacco and
                                                    tobacco products; twigs and rushes, and
                                                    their products; wool and tag wool.

                                                    Invoice:
                                                    See under LETTER POST.




May 2004                                                                               I•    page 1
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination I



INDIA

LETTER POST                                         disease, virus disease and Colorade beetle
                                                    and live mushrooms-see under plants),
                                                    imitation banknotes or rupees; merchandise
Postage:
                                                    bearing a counterfeit trademark or a false
See the Postage Rates and Services                  trade description; Mexican jumping beans;
Leaflet.                                            non-inflammable cinematographic films or
                                                    safety films unless contained in a strong
Supplemental services available:                    metal box, which must be packed in a strong
                                                    wooden or cardboard container and bearing
(1) Dutiable goods admitted in the letter
                                                    a label on the outside wrapper with the
post. (2) Registration. (3) Insured letters, air
                                                    words ‘This contains non-inflammable films
and surface, limit $16,000. (4) Printed
                                                    only’ printed in red type or boldly hand
papers. (5) Small Packets. (6) Blind
                                                    written in red ink; pieces of copper or alloy
literature. (7) Speedpost.
                                                    which are not coins but are intended to be
                                                    used as money; plants and parts of plants
Customs declarations:                               (except seeds, sugar cane addressed to the
(1) and (5) Green label and one                     Government       sugar-cane      expert      at
non-adhesive form.          (The customs            Coimbatore and live mushrooms addressed
declaration must be securely attached to the        to the Head of Division of Mycology and
outside of the packet). (4) Printed matter          Plant     Pathology,    Indian    Argricultural
liable to customs duty must bear a green            Institute, New Delhi or the Forest Mycologist,
customs label. To avoid delay in customs            Forest Research Institute, Dehra Dun);
treatment, weights and measures should be           quinine coloured pink; shaving brushes
shown in the metric system.                         made in Japan; subversive literature.


Prohibitions:                                       Restrictions:
Arms, ammunition or military stores except          Apply to the importation of antiquities;
when addressed to an Indian Government              appliances for discharging gas; artificial
address; coin and ingots exceeding 65               precious stones, cigarette lighters; cigars;
rupees in value with the exception of coins         cigarette and tobacco; confectionary; cotton
which are obviously intended for ornament;          and thread; electronic appliances/apparatus;
coin, gold or silver, silver ingots and silver in   fountain pens and parts thereof; lead and
the form of sheets and plates which have            propelling pencils; liquor; lottery tickets,
undergone no process of manufacture                 merchandise       bearing    trademarks      of
subsequent to rolling; ‘Indian banknotes,           companies in India; perfume; piece goods;
currencies and coins (except with general or        playing cards; real and artificial jewellery;
special permission of Reserve Bank of               saccharin; seeds; silk and art objects in silk;
India);’ fictitious stamps, flowers; fruit and      spectacles and sun-glasses; watches and
vegetables (except potatoes for which the           parts thereof. Bank and currency notes,
addressee has obtained an authorization to          coin, gold, platinum and silver manufactured
import them and which are accompanied by            or not, jewellery and other valuable articles
a general plant health certificate and a            except diamonds and other precious stones
special certificate testifying that the             must be sent in registered letters.
consignment of potatoes, the crop from              Diamonds and other precious stones must
which they came and the soil in which they          be sent in insured letters.           Foreign
grow are free of Golden Nematode,                   banknotes and currencies can only be sent
Warty




April 2002                                                                             I•    page 2
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INDIA (continued)

through authorized dealers or banks dealing      Customs duty:
with     foreign   exchange.        Medical      When the total customs duty payable on a
preparations are only admitted in the letter     letter or other packet does not exceed 5
post if they contain no narcotic substance.      rupees the whole of the duty is waived.
The addressee will require and import
licence if they are above the following
values :-                                        Compensation:
                                                 Is not payable for partial loss or partial
   Medicines sent to private individuals for
                                                 damage to the contents of registered
   their own uses: 1,000 rupees.
                                                 packets unless these occur in the Hong
   Medicines    sent   to   doctors:   50,000    Kong service.
   rupees.
   Medicines sent to hospital address:
   25,000 rupees.                                PARCEL POST

Art objects (including photographs), ruled or
                                                 Postage:
printed forms, accounting books and books
in manuscript loose leaf addresses,              See the Postage Rates and Services
advertising material (with the except of trade   Leaflet.
catalogues and circulars), picture books,
calendars in the form of leaves or cards and     *Limit of weight:
other cards, old paper and old newspapers
                                                 Parcels for delivery at the post offices of
used as wrapping paper are not admitted in
                                                 Anini (Tinsukia), Tuting and Vijayanagar
the printed paper post when they are sent as
                                                 (Dibrugarb) in the North East Frontier
merchandise if they are liable to customs
                                                 Agency (Assam Circle) must not exceed 2
duty.      Perishable articles or edible
                                                 kilogrammes.
substances must be sent by airmail.

Sound recordings as literature for the blind     Supplemental services available:
are only acceptable if these are sent by, or     Insurance, air and surface, limit $16,000.
addressed to, an officially recognized
institute for the blind.
                                                 Customs declarations:
                                                 Two non-adhesive forms an despatch note
Import licences:
                                                 (a separate set for each parcel).
For commercial consignments and for gifts:       Customs declarations should show clearly
See under Restrictions above and under           the material of which goods are made, for
PARCEL POST.                                     example, cotton material, silver-plated
                                                 cutlery.   If books and photographs are
Address:                                         enclosed in a parcel with other articles their
                                                 value should be shown separately. The net
Registered and insured packets addressed
                                                 weight of the contents of parcels of tobacco,
to post-box numbers only, that is, without
                                                 cigars and cigarettes, and in the case of
the actual address of the addressee, are
                                                 cigars and cigarettes, particulars of the
inadmissible. If the PIN code is known, it
                                                 brands and the number and net weight of
should appear in the address of all postal
                                                 the cigars or cigarettes of each brand,
packets after the word INDIA, for example,
                                                 should be clearly stated.       Weights and
CALCUTTA, INDIA 700 001.
                                                 measures should be shown in the metric
                                                 system.




March 2007                                                                         I•    page 3
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INDIA (continued)
Prohibitions:                                    Certain drugs and medicines only are
Letters, arms, ammunition and military           admitted if sent for scientific or medical
stores unless addressed to an Indian             purposes.
Government address; coins or ingots valued       The addressee will require an import
at more than 65 rupees unless they are           licences if they are above the following
clearly intended for ornament and sent in        values :-
insured parcels; fictitious stamps; flowers;        Medicines sent to private individuals for
fruit and vegetables (except potatoes for           their own use: 1,000 rupees.
which the addressee has obtained an
authorization to import them and which are          Medicines     sent   to   doctors:    50,000
accompanied by a general plant health               rupees.
certificate and special certificate testifying      Medicines sent to hospital address:
that the consignment of potatoes, the crop          25,000 rupees.
from which they came and the soil in which
they grew are free of Golden Nematode,           Bees, leeches, silkworms, parasites and
Warty disease, virus diseases and Colorado       destroyers of noxious insects must be
beetle and live mushrooms sent to the            accompanied by a special permit from the
Mycologist of the Indian Agriculture             Plant Protection Adviser to the Government
Research Institute, New Delhi); gold, silver     of India and by an official certificate of
and articles made of gold or silver (except      freedom from infection issued by an
coins-see above); imitation banknotes or         entomologist. Perishable articles or edible
rupees; merchandise bearing a counterfeit        substances must be sent by airmail. Used
trademark or a false trade description;          clothing and artificial silk fabrics (saris) are
Mexican jumping beans; pieces of copper or       only permitted when these are bona fide
alloy which are not coins but are intended to    gifts valued at up to 500 rupees.
be used as money; quinine coloured pink;
subversive literature; shaving brushes made      Sound recordings as literature for the blind
in Japan.                                        are only acceptable if these are sent by, or
                                                 addressed to, an officially recognized
Restrictions:                                    institute for the blind.
Apply to the importation of antiquities;
appliances for discharging gas, artificial       To avoid delay in clearance, weights and
precious stones; bank and currency notes;        measures on any import, documents should
cigarette lighters; cigars, cigarette and        be shown in the metric system.
tobacco; confectionary; cotton and thread;
electronic appliances/apparatus (except
hearing aids and life saving equipment)          Import licences:
valued over 200 Indian rupees; fountain          For commercial consignments and for gift: A
pens and parts thereof; lead and propelling      licence to be obtained by the addressee in
pencils; liquor; lottery tickets; merchandise    advance of the articles being despatched is
bearing the trademark of a company in            required for all importations by post into
India; perfume; piece goods; plants and          India including importations of currency and
seeds; playing cards; real and artificial        video cassette tapes except: items (other
jewellery; saccharin; silk and art objects in    than bees, tea and books, magazines and
silk; spectacles and sun-glasses; watches        journals containing pornographic material or
and parts thereof.                               material depicting violence) for the personal
                                                 use of the addressee with a value not
                                                 exceeding 500 rupees. If articles to be sent
                                                 do not come within the above exceptions,
                                                 the sender should ensure before posting
                                                 that the addressee has obtained an import
                                                 licence.



March 2007                                                                           I•    page 4
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INDIA (continued)

Packing and marking:                              Compensation:
Parcels containing cinematograph or               Is not payable for damage to porcelain,
photographic films or articles made wholly or     glassware, and other exceptionally fragile
partly of celluloid must be labelled in large     articles.
letters Celluloid.      Tobacco should be
enclosed in air-tight containers.                 Delivery:
                                                  Parcels with an insured value of more than
Address:                                          250 rupees or liable to customs duty of more
The name of the province in which the place       than 50 rupees are not delivered but must
of address is situated should, as far as          be collected from the Post Office.
possible, be included in the address.
Parcels addressed to post-box numbers
only, that is, without the actual address of
the addressee, are inadmissible.
If the PIN code is known, it should appear in
the address of all parcels after the word
INDIA, for example, CALCUTTA, INDIA 700
001.

Customs duty:
Customs duty is levied in India on the full
value of the articles sent, including postage,
insurance, commission and so on.             An
addition of 4% to the declared value is made
by the Indian customs authorities in
assessing the duty unless such extra
charges are shown in detail on the customs
declarations, or unless it is made clear in the
declarations that the charges have been
included in the declared value. When the
total duty on a parcel does not exceed 5
rupees, the whole of the duty is waived.

Duplicate documents:
Senders of commercial parcels should, in
their own interests, forward by air mail,
directly to the addressees in India,
duplicates of all necessary documents, for
example, (a) clear customs declaration, (b)
certificate of origin and (c) invoice showing
separately, the value of each item enclosed
in the parcel.        The receipt of these
duplicate documents in India prior to the
arrival of the parcels will enable the
addressees to facilitate customs clearance.
Copies of (b) and (c) should be enclosed in
each parcel, and the customs declaration
should show that an invoice has been
enclosed.



May 2003                                                                           I•   page 5
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination I



INDONESIA
(Islands of Bali, Banka, Billiton, Celebes, Java, Madura, Moluccas, Rhio,
Sumatra and Indonesian portions of Borneo, New Guinea and Timor)


LETTER POST                                        Restrictions:
                                                   Apply to the importation of: Books,
Postage:                                           periodicals and printed papers of all kinds,
See the Postage Rates and Services                 printed in the Indonesian language or any of
Leaflet.                                           its dialects; dutiable articles in ordinary
                                                   letters. Sound recordings as literature for the
                                                   blind are only acceptable if these are sent
Supplemental services available:                   by, or addressed to, an officially recognized
(1) Dutiable goods admitted in the registered      institute for the blind.
letter post. (2) Registration. (3) Printed
papers. (4) Small Packets. (5) Speedpost.          Address:
                                                   The name and complete address of the
                                                   addressee should be written in legible
Customs declarations:
                                                   Roman letters and Arabic figures.
(1) and (4) Green           label   and    one
non-adhesive form.

Prohibitions:
Lottery tickets; coins, banknotes, cheques or
foreign currency, currency notes or
securities of any kind payable to bearer,
travellers’ cheques, platinum, gold or silver,
whether manufactured or not, precious
stones      or    other    valuable    articles;
inflammable films, raw celluloid and articles
made of celluloid; items bearing batik
designs; printed matters in Chinese
characters or Chinese language, except
under       licence      issued     by       the
Attorney-General; books, periodicals and
printed papers of all kinds printed in other
countries in Indonesian language except
those sent in diplomatic relations and works
published in the interest of education in
general and of the universities in particular,
used articles, including used clothing; video
cassette recording and laser disc (except
blank video cassette tape/laser disc which is
new and with intact original wrapper).




January 2010                                                                          I•    page 6
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INDONESIA (continued)

PARCEL POST                                       for the blind are only acceptable if these are
                                                  sent by, or addressed to, an officially
                                                  recognized institute for the blind.
Postage:
See the Postage Rates and Services                Packing and marking:
Leaflet.
                                                  Parcels containing non-inflammable films
                                                  must        be        clearly       marked
Supplemental services available:                  Films-Non-Inflammable Safety Films on the
None.                                             customs declaration or green label.
                                                  Parcels containing foodstuffs should be
Customs declarations:                             packed adequately, preferably in metal or
Three non-adhesive forms and despatch             strong wooden containers, to withstand the
note. A separate despatch note and set of         length of journey and for protection of the
customs declarations must be prepared for         contents.
each parcel in all cases.
                                                  Import licences:
Prohibitions:                                     No goods (including books) can be imported
Letters; coins, banknotes, cheques or             into Indonesia unless permission has been
foreign currency, currency notes or               given by the Bureau for Trade and Foreign
securities of any kind payable to bearer,         Exchange (Biro Devisen Perdagangan) and
travellers’ cheques, platinum, gold or silver,    the Import Exchange Permit endorsed to
whether manufactured or not, precious             that effect. The authority for import should
stones or other valuable articles; coffee         be quoted on the invoice and customs
essences and coffee substitutes; drugs and        declaration. Certain goods may only be
similar substances unless an entry permit         imported by recognized National Importers
has been obtained from the Indonesian             of National Middle Class (Midderstand)
Ministry of Health; fountain pens and pencil      Traders.
holders ornamented with precious metals;
gold and silverware; inflammable films, raw       Gift Parcels:
celluloid and articles made of celluloid, items
                                                  Gift parcels may be sent without application
bearing batik designs; leather goods; printed
                                                  for an Import licence provided that they are
matters in Chinese characters or Chinese
                                                  bona fide gifts from private persons in Hong
language, except under licence issued by
                                                  Kong and are clearly marked to the effect
the Attorney-General; books, periodicals and
                                                  that they contain unsolicited gifts.     The
printed papers of all kinds printed in other      contents of gift parcels must not exceed 300
countries in Indonesian language except           rupiahs in value and any parcel containing
those sent in diplomatic relations and works
                                                  goods of a greater value requires an import
published in the interest of education in
                                                  permit which should be obtained by the
general and of the universities in particular;
                                                  addressee.
used articles, including used clothing; video
cassette recording and laser disc (except
blank video cassette tape/laser disc which is     Address:
new and with intact original wrapper).            The complete address of the addressee
                                                  should be written in legible Roman letters
Restrictions:                                     and Arabic figures, including the name and
                                                  residential or mobile phone number.
Apply to the importation of: Books,
                                                  Sender’s name, complete address and
periodicals and printed papers of all kinds,      instruction for return of the undeliverable
printed in the Indonesian language or any of      item should also be shown clearly.
its dialects. Sound recordings as literature



January 2010                                                                        I•    page 7
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IRAN

LETTER POST                                       newspapers, whatever the number or the
                                                  language of publication. Taboo animal
                                                  products including pig’s or dog’s meat and
Postage:
                                                  other edible meat offal, together with the
See the Postage Rates and Services                skins, hair and wool of such animals, which
Leaflet.                                          are prohibited by the Islamic religion;
                                                  tanning wool and textile made of wool or
Supplemental services available:                  yarn; rags made of any kind of textiles;
                                                  textiles fibres composed of artificial materials
(1) Dutiable goods admitted in the letter post
                                                  and rag fibres; arms and ammunition, except
(packets sent under the green label services
                                                  with the agreement of the Defence Ministry;
should preferably be registered and are
                                                  all kinds of printed material such as pictures,
subject to additional charges in Iran). (2)
                                                  books, magazines, etc. having obscene or
Registration. (3) Insured letters, surface
                                                  pornographic pictures and contrary to the
only, limit $2,500 (principal towns only). (4)
                                                  Islamic religion. The importations of a wide
Printed papers. (5) Small Packets. (6) Blind
                                                  range of general merchandise is prohibited.
literature. (7) Express, limited to Teheran
                                                  All merchandise not prohibited is subject to
and Provinces centre. (8) Speedpost.
                                                  a quota system. Senders should ascertain
                                                  before posting whether the contents are
Customs declarations and language:                admissible.
(1) and (5) Green label and one
non-adhesive form.     French as well as          Restriction:
English.     The whole of the declaration         Clearance of following items subject to
should be completed in BLOCK capital              permission from related ministries or
letters or typescript.                            organization:


Prohibitions:                                     - Clearance of certain telecommunication
                                                  products (wireless phones, transmitting and
Articles contrary to the principles of the        receiving sets, etc.) is subject to permission
Islamic religion. Banknotes of the National       from the Ministry of Information and
Bank of Iran, tchervonetz and bearer              Communications.
securities, other banknotes, coin, currency
notes, travellers’ cheques, platinum, gold or     - Clearance of drugs, foods, cosmetics,
silver (manufactured or not), precious            hygiene products and beverages is subject
stones, jewels or other valuable articles,        to permission from the Ministry of Health.
clothes, used clothing, shoes, hats, fabrics
costing more than HK$16 per square metre,
watches costing more than HK$240, toilet          - Clearance of books, publications, films,
articles, perfumes, soaps, shampoos,              microfilms, tapes, diskettes and CDs
artificial   flowers,    statues,    acoustic     containing cultural information is subject to
appliances; radio systems equipped with           permission from the Ministry of Culture and
single sideband, upper sideband, lower            Islamic Guidance. Clearance of books,
sideband,      beat   frequency     oscillator,   publications, films, microfilms, tapes,
continuous wave, air band, police band and        diskettes and CDs containing scientific
FM bank having a frequency range of 76 to         information is subject to permission from the
87 MHz; household articles, wooden                Ministry of Science, Research and
artefacts, musical instruments, games,            Technology or the Ministry of Health.
alcoholic beverages, as well as equipment
and machinery for producing wine or
alcoholic beverages; fresh or frozen meat,
milk products, sweets, chocolate; fashion




August 2010                                                                           I•   page 8
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IRAN(continued)

- Temporary import or final release of            Customs charges:
products concerning technical and scientific      Customs duties will not be levied for the
matters in the fields of printing, distribution   clearance of mail items of a non-commercial
and copying, which are not illegal according      nature with a maximum value of USD 50
to the laws and regulations of Iran is subject    (500,000 I.R. Iran Rials). However, there are
to authorization from the Ministry of Science,    exceptions for those goods which are
Research and Technology, the Ministry of          prohibited by law. Clarification is available at
Health and Medical Education or the               www.irica.org, the official customs website of
Ministry of Culture and Islamic Guidance, as      the Islamic Republic of Iran.
appropriate,

- Clearance of seeds, insecticides, etc. is       The following may be released without
subject to permission from the Ministry           customs charges:
responsible for agriculture. More information
is available on the following website:            -Catalogues,     brochures,      calendars,
www.maj.ir/english/Main/Default.asp.              pamphlets, CDs, diskettes, tapes and
                                                  microfilms   containing    technical   and
                                                  commercial information on shipped goods;
- Clearance of radioactive goods and
equipment is subject to permission from the       - Documents related to shipped goods
Atomic Energy Organization of the Islamic
Republic of Iran.                                 - Technical maps and samples

- Clearance of animal foods is subject to
                                                  Address:
permission     from     the    Veterinary
Organization.                                     BLOCK capital letters or typescript should
                                                  be used.
The following goods must be released by
the appropriate manufacturing, research,
training or medical institute:

- Spare parts, cutting instruments, new or
used models or samples of goods for
research and copying, manufacturing,
training or research units intended for
non-commercial purposes.

- Medicine samples, packing materials for
medicine, medical equipment, laboratory
instruments, infant milk and baby food,
magazines and instruments intended for
non-commercial purposes.




August 2010                                                                           I•   page 9
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IRAN (continued)

PARCEL POST                                        ammunition, except with the agreement of
                                                   the Defence Ministry; all kinds of printed
                                                   material    such   as   pictures,    books,
Postage:
                                                   magazines, etc. having obscene or
See the Postage Rates and Services                 pornographic pictures and contrary to the
Leaflet.                                           Islamic religion. The importation of wide
                                                   range or general merchandise is prohibited.
Supplemental services available:                   All merchandise not prohibited is subject to
                                                   a quota system. Senders should ascertain
None.
                                                   before posting whether the contents are
                                                   admissible.
Customs declarations and language:
Two non-adhesive forms and despatch note           Restriction:
(a separate set for each parcel). French as        Please see under LETTER POST
well as English.         The whole of the
declaration should be completed in BLOCK           Customs charges:
capital letters or typescript.                     Please see under LETTER POST

                                                   Packing:
Prohibitions:
Articles contrary to the principles of the         Parcels should be packed in wood, tin,
Islamic religion. Letters; banknotes of the        canvas, linen or similar material.        The
National Bank of Iran, bearer securities,          Iranian Postal Administration does not
other banknotes, coins, currency notes or          accept responsibility for loss or damage
other valuable articles; firearms of every         occurring in its service if any other materials
kind including sporting guns, used clothing,       are used.
shoes hats, fabrics costing more than
HK$16 per square metre, watches costing            Delivery:
more than HK$240, toilet articles, perfumes,       Additional charges for conveyance from the
soaps, shampoos, precious metals and               Iranian frontier are collected from the
stones, luxury articles, precious ornaments,       addressee.
artificial flowers, statues; acoustic appliance;
radio systems eqipped with single sideband,
upper sideband, lower sideband, beat               Compensation:
frequency oscillator, continuous wave, air         Is not payable for damage to uninsured
band, police band and FM band having a             parcels containing porcelain, glassware and
frequency range of 76 to 87 MHz; household         other exceptionally fragile articles if the
articles,      wooden      artefacts,   musical    damage occurs in the Iranian service.
instruments, games, alcoholic beverages, as
well as equipment and machinery for
                                                   Address:
producing wine or alcoholic beverages; fresh
or frozen meat, milk products, sweets,             BLOCK capital letters or typescript should
chocolate; fashion newspapers, whatever            be used. Provision of addressee’s telephone
the number or the language of publication.         number in the address field of CP 71
Taboo animal products including pig’s or           dispatch note or the CP 72 manifold set is
dog’s meat and other edible meat offal,            recommended.
together with the skins, hair and wool of
such animals, which are prohibited by the
Islamic religion; tanning wool and textile
made of wool or yarn; rags made of any kind
of textiles; textiles fibres composed of
artificial materials and rag fibres; arms and



August 2010                                                                           I•   page 10
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IRAQ

LETTER POST                                        Insurance:
                                                   Insured letters may be accepted for the
Postage:                                           following places:
See the Postage Rates and Services
Leaflet.                                           Amara              Karbala
                                                   Bab-Alsharki       Khanaqin
Supplemental services available:
                                                   Baghdad            Kirkuk
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Insured letters, air   Basrah             Kut
and surface, limit $2,500 (principal towns         Diwaniyah          Mosul
only). (4) Printed papers. (5) Small Packets.
(6) Blind literature. (7) Speedpost.               Erbil              Najaf
                                                   Habbaniyah         Ramadi
Customs declarations:                              Hillah             Sulaymaniya
(1) and (5) Green label.                           Kadhimiya

Prohibitions:
Binoculars: coins, banknotes, currency
notes or securities of any kind payable to
bearer, travellers’ cheques, platinum, gold or
silver (whether manufactured or not),
precious stones, jewels or other valuable
articles; films whether or not they have been
exposed or developed; hair dye containing
diamine; lottery tickets and football coupons;
packets of coloured pictorial postcards by
printed papers post; recording tapes on
cassettes; rubber balloons; small packets
containing non-preserved meat and soft
fruit; cameras; mobile telephones; laptop
computers.

Restrictions:
Apply to the importation of plants.
Diamonds may only be imported on
production of an import permit, a certificate
of origin and a manufacturer’s declaration
approved by the official authorities of the
country of origin; gold, gold coins and all
foreign currency may only be imported
under permit from Foreign Exchange Control
Committee, Baghdad.




May 2011                                                                         I•   page 11
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IRAQ (continued)

PARCEL POST                                       Packing and marking:
                                                  Parcels containing cinematograph or
Postage:                                          photographic films or articles made wholly or
                                                  partly of celluloid must be clearly labelled
See the Postage Rates and Services
                                                  Celluloid.
Leaflet.

                                                  Import licences:
Supplemental services available:
                                                  Are required for many types of goods, and
Insurance, air and surface, limit $2,500 (See
                                                  these should not be despatched until the
Insurance entry under LETTER POST).
                                                  necessary licence has been obtained by the
                                                  addressee.
Customs declarations:
Two non-adhesive forms and despatch note          Compensation:
(a separate set for each parcel).
                                                  Is not payable for damage to parcels
                                                  containing liquids or substances which easily
Prohibitions:                                     liquefy, glass articles or articles of a similar
Letter, except one for the addressee;             fragile or perishable nature.
air-guns; arms and parts of arms, except
sporting guns (admitted under permit);
                                                  Address:
binoculars; films whether or not they have
been exposed or developed; hair dye               The addressee’s complete address has to
containing diamine; recording tapes on            be indicated on all parcels. Telephone
cassettes; rubber balloons; unmanufactured        number of addressee is also recommended
tobacco; woven goods bearing designs in           to be indicated to facilitate and speed up
imitation of paper money and so on;               deliveries.
cameras;      mobile   telephones;   laptop
computers.

Restrictions:
Apply to the importation of: Cotton and
cotton seed (cotton goods are admitted);
drugs and chemical supplies; liqueurs, wines
and spirits; plants, parts of plants and bulbs;
serums; wireless apparatus.          Diamonds
may only be imported on production of an
import permit, a certificate of origin and a
manufacturer’s declaration approved by the
official authorities of the country of origin;
gold, gold coins and all foreign currency may
only be imported under permit from Foreign
Exchange Control Committee, Baghdad.




May 2011                                                                              I•   page 12
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IRELAND
For Antrim, Armagh, Down, Fermanagh, Londonderry and Tyrone
see separate entry at United Kingdom


LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services Leaflet.
Leaflet.
                                                   Supplemental services available:
Supplemental services available:                   Insurance, air and surface, limit $8,700.
(1) Dutiable goods admitted in the letter
post. (2) Registration. (3) Insured letters, air   Customs declarations:
and surface, limit $2,500. (4) Printed papers.
(5) Small Packets. (6) Blind literature. (7)       One adhesive form.
Express. (8) Speedpost.
                                                   Prohibitions:
Customs declarations:                              Generally the same as for the United
(1) and (5) Green label.                           Kingdom with the following additions:
                                                   Contraceptives, Christmas crackers.
Prohibitions:
                                                   Restrictions:
Same as the United Kingdom.                The
transmission of birth control literature and       apply  to    the    importation          of      the
contraceptives into Ireland is prohibited.         undermentioned articles :-

                                                   1.   certain therapeutic articles, such as
                                                        vaccines, toxins, penicillin, etc., except
                                                        under licence issued by the Ministry of
                                                        Public Health, Dublin;

                                                   2.   tea, manufactured tobacco, except
                                                        under licence issued by the Revenue
                                                        Commissioner, Dublin;

                                                   3.   plants, parts of plants, foodstuffs, fruits
                                                        are only admitted when accompanied by
                                                        a licence issued by the Ministry of
                                                        Agriculture, Dublin;

                                                   4.   wines; cotton, wool, linen and silk yarn
                                                        and thread, and woven or knitted goods
                                                        made of these materials; saccharine,
                                                        except when accompanied by a licence
                                                        issued by the Ministry of Industry and
                                                        Commerce, Dublin;




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IRELAND (continued)

5. morphine, opium, cocaine and other
   stupifiants; firearms and parts thereof,
   toy pistols, except on production by the
   sender of a licence or permit issued by
   the Ministry of Justice, Dublin and
   subject to the conditions indicated in the
   licence.

Customs charges:
A minimum customs charge is levied on
every single class of dutiable goods
contained in a parcel for the Republic of
Ireland. A clearance fee is also charged on
every parcel on which customs duty is
levied.

Preferential tariffs:
Apply under certain conditions to British
goods. Enquiries should be addressed to
the Revenue Commissioner of the Republic
of Ireland.

Packing:
The use of hay, straw or peat and waste of
all kinds for packing purposes is prohibited.

Confiscation:
Parcels not accompanied by customs
declarations or having false declarations are
liable to confiscation by the customs.




December 1999                                                         I•   page 14
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ISRAEL
(including the following places formerly in Palestine and
now in Israel or under Israeli administration or occupation.)


Acre                            Hebron (El Khalil)                Petah-Tikva
Ashdod (Ashdoud)                Jenin                             Qalqilya
Babelsahira                     Jericho                           Ra’anana
(Babelzahlieh Jerusalem)        Jerusalem                         Ramallah
Beer-Sheba                      Kfar-Vitkin                       Ramat-Gan
Beit Jala                       Lydda (Lod)                       Ramla (Ramle)
Beit Sahour                     Lydda Airport (Lod Airport)       Rishon-Letsiyon
Bethlehem                       Nablus                            (Rishonlizion)
Bnei-Brak                       Nahariya                          Rosh-Pina
Hadera                          Nazareth                          Tel-Aviv-Yafo
Haifa                           Nethanya                          Tiberias
                                                                  Tulkarm


LETTER POST                                       substances that give off a foul odour.

                                                  Restrictions:
Postage:
                                                  Apply to the importation of: Arms and
See the Postage Rates and Services
                                                  ammunitions, beehives; clothing; diamonds,
Leaflet.
                                                  jewels and precious stones except in
                                                  registered letters; foodstuff colouring matter;
Supplemental services available:                  postage stamps; tobacco products; tools
(1) Dutiable goods admitted in the letter         and accessories; vaccines and serums; wine
post. (2) Registration. (3) Printed papers. (4)   and spirits; arms.
Small Packets. (5) Blind literature. (6)
                                                  Food products that are admitted
Express. (7) Speedpost.                           conditionally: Spices up to a weight of 0.5 kg
                                                  per spice; vitamins, minerals or food
Customs declarations:                             additives up to 100 g per item or one
(1) and (4) Green label.                          package of each item. All food products
                                                  admitted for importation may be imported
                                                  without an import licence in quantities up to
Prohibitions:                                     15 kg, but not more than 3 kg per item.
Articles of an indecent, obscene or offensive     Spices, vitamins and minerals are admitted
nature; bank and currency notes which are         without an import licence in the quantities
or have been legal tender in Israel; knives,      mentioned above. Fresh and frozen meat
swords, daggers; lottery tickets; any postal      may be imported under an Israeli Ministry of
items including meat, fish or seafood             Agriculture permit and on presentation of a
products or postal items with mixed contents      certificate issued by the competent authority
that also contain meat, fish or seafood           in the country of origin certifying that
products. These items will be returned to         veterinary control has been carried out.
the postal operator of origin and the             Meat products, fish and fish products may
corresponding return charges will be levied;      be admitted in the form of commercial
dairy products, except canned powdered            samples only, under an Israeli Food Control
milk; seeds and plants, fresh fruit and           Administration permit or on the basis of
vegetables; fruit, vegetables, fish and dairy     certificates issued by the competent
products that easily decompose, as well as        authority of the country of origin certifying


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ISRAEL (continued)
that the products in question are fit for        accepted only when inserted in registered
human consumption.                               letters).

Rigid restrictions apply to medicines. Small     Restrictions:
packets containing medicines are withheld,       Apply to the importation of: Cigarette papers.
opened for customs examination and               Rigid restrictions apply to medicines.
delivered only against production of a           Parcels containing medicines are withheld,
doctor’s prescription.         Senders are       opened for customs examination and
therefore advised to state the name of the       delivered only against production of a
medicine as well as the exact quantity on        doctor’s prescription.         Senders are
the respective green label or customs            therefore advised to state the name of the
declaration.                                     medicine as well as the exact quantity on the
                                                 customs declaration.

PARCEL POST                                      Food       products    that   are    admitted
                                                 conditionally: Spices up to a weight of 0.5 kg
                                                 per spice; vitamins, minerals or food
Postage:
                                                 additives up to 100 g per item or one
See the Postage Rates and Services               package of each item. All food products
Leaflet.                                         admitted for importation may be imported
                                                 without an import licence in quantities up to
Supplemental services available:                 15 kg, but not more than 3 kg per item.
                                                 Spices, vitamins and minerals are admitted
Express.
                                                 without an import licence in the quantities
                                                 mentioned above. Fresh and frozen meat
Customs declarations:                            may be imported under an Israeli Ministry of
One non-adhesive form and despatch note.         Agriculture permit and on presentation of a
                                                 certificate issued by the competent authority
                                                 in the country of origin certifying that
Prohibitions:                                    veterinary control has been carried out.
Letters; arms and parts of arms, except          Meat products, fish and fish products may be
sporting guns admitted under permit; bank        admitted in the form of commercial samples
and currency notes at present in circulation     only, under an Israeli Food Control
in Israel; banknotes previously in circulation   Administration permit or on the basis of
in Israel; bees, unless accompanied by a         certificates issued by the competent
certificate of a competent authority that they   authority of the country of origin certifying
are free from disease; wines or spirituous       that the products in question are fit for
liquors unless labelled to indicate their true   human consumption. Particulars in detail of
nature, country of origin and full name and      each food product must be shown on the
address of manufacturer or responsible           customs declaration.
exporting agent; any postal items including
meat, fish or seafood products or postal
items with mixed contents that also contain
meat, fish or seafood products. These
items will be returned to the postal operator
of origin and the corresponding return
charges will be levied; daily products, except
canned powdered milk; seeds and plants,
fresh fruit and vegetables; fruit, vegetables,
fish and dairy products that easily
decompose, as well as substances that give
off a foul odour. Diamond, jewels and
precious stones (such articles may be


May 2011                                                                           I•   page 16
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ISRAEL (continued)

Import licence:
An import licence to be furnished by the
addressee in Israel is required for many
classes of goods but not for gift parcels (see
below), parcels containing immigrants’
personal and household goods and tools for
their own professional use, and parcels
containing the personal goods of travellers
which are free from customs duties.

Gift Parcels:
Goods other than foodstuffs. A family may
not receive for its personal use more than
one consignment of goods other than
foodstuffs during a period of 3 months, and
no consignment may exceed £40 (Israel) in
value.
The concessions, regulations, duties, etc.
are always liable to change and enquiries
should be made to the Israeli Customs
Authorities by the sender or the proposed
recipient before the gift is despatched.

Invoice:
A copy of the relative invoice should be
attached to the despatch note and customs
declaration of every commercial parcel. If
more than one ordinary parcel from the
same sender for the same addressee is
posted at the same time, only one invoice is
required in respect of each batch. In the
case of parcels addressed c/o a bank, the
actual consignee is regarded as the
addressee. Customs declarations which
accompany a batch of parcels must show, in
addition to the usual particulars, the total
number of parcels, the serial numbers and
the total value of the contents.




December 1999                                                         I•   page 17
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ITALY
For VATICAN CITY STATE see separate entry.

LETTER POST                                       -    If the value of the contents of an item
                                                       exceeds 350 euros, it must be
                                                       accompanied by a commercial or
Postage:
                                                       pro-forma     invoice    for   customs
See the Postage Rates and Services                     clearance.     The item will then be
Leaflet.                                               cleared by Customs and a copy of the
                                                       customs certificate listing the duties
Supplemental services available:                       levied will be prepared for the
                                                       addressee. The original certificate will
(1) Registration. (2) Printed papers. (3)
                                                       be sent to the addressee by post. The
Small Packets. (4) Blind literature. (5)
                                                       item will be delivered according to the
Insured letters, air and surface, limit
                                                       service standard chosen by the sender.
$33,269. (6) Express. (7) Speedpost
                                                       Customs duties will be collected on
(including San Marino). (8) Dutiable goods
                                                       delivery.
admitted in insured letters only.
                                                  For items addressed to businesses:
Customs declarations:                             -     If the value of the contents of an item
                                                        does not exceed 22 euros, no duty will
(2) Packets containing books (including
                                                        be levied. The item will be cleared by
music), newspapers, periodicals and other
                                                        Customs and delivered according to the
printed matter require a green label and one
                                                        service standard chosen by the sender.
non-adhesive form.
                                                        If the addressees require a customs
All items containing goods must be
                                                        certificate, a commercial or pro-forma
accompanied        by   a     Green       label
                                                        invoice must be attached to the item.
(CN22)/non-adhesive form (CN23) (in
                                                  -     If the value of an item exceeds 22
duplicate) duly completed in French, English
                                                        euros, the item will be cleared and a
or Italian.
                                                        copy of the customs certificate listing
Letter post items containing articles liable to
                                                        the duties levied will be prepared for
customs duty (small packets, insured letters
                                                        the addressee. The original certificate
and printed matter containing books) should
                                                        will be sent to the addressee by post.
also, in order to speed up customs
                                                        The item will be delivered according to
clearance, always be accompanied by a
                                                        the service standard chosen by the
document (invoice, delivery bill etc.)
                                                        sender.       Customs duties will be
indicating the value.
                                                        collected on delivery.

Customs clearance and customs duty:               Customs duties and taxes, plus a
For items addressed to private individuals:       presentation-to-Customs charge will be
                                                  collected from the addressees for customs
-     If the value of the contents of an item
                                                  clearance.
      does not exceed 45 euros, no duty will
      be levied. The item will be cleared by
      Customs and delivered according to the      Prohibitions:
      service standard chosen by the sender.      Arms; banknotes; currency notes, securities
-     If the value of the contents of an item     of any kind payable to bearer, travellers’
      exceeds 45 euros but is less than 350       cheques, except in insured letters; chocolate
      euros, a duty of 3.5% + 20% VAT will        over 100 g in weight; clothing; coin, gold or
      be levied.     The item will then be        silver (manufactured or not), jewellery,
      cleared by Customs according to the         platinum, precious stones or other valuable
      service standard chosen by the sender.      articles,  except    in    insured     letters;
      The duty levied will be indicated on the    mechanical lighters; obscene and immoral
      label and collected on delivery.            articles   in    any     form;      perfumes;
                                                  pharmaceutical preparations; photographic



February 2011                                                                        I•   page 18
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ITALY (continued)


apparatus and films; playing cards,              All addresses should comply with the new
radioactive matter; saccharin; tea; tobacco;     standards, e.g.:
and tobacco substitutes.
                                                 MARIO ROSSI
Restrictions:                                    VIA APPIA NUOVA 287
                                                 00183 ROMA RM
Apply to the importation of packets of
                                                 ITALY
postage stamps for philatelic purposes; in
any case they must be registered and have
                                                 For details of the new standards, please
a green label; medicines and other
                                                 refer to the Poste Italiane’s website (in
pharmaceutical preparations may be sent to
                                                 Italian only):
private persons provided the addressee
                                                 www.poste.it/postali/cap/indirizzo.shtml.
produces a medical certificate and a permit
from the Italian Ministry of Health for
customs clearance.                               Enquiries about the new postcodes and
                                                 addressing standards may also be referred
                                                 to CAP2006@posteitaliane.it
Address:
If the postal code number is known, it is
advisable that it should appear in the           PARCEL POST
address of all postal packets at the left-hand
side of the name of the place of destination.
                                                 Postage:
The use of generic postcodes has been            See the Postage Rates and Services
abolished and a specific area postcode must      Leaflet.
always be indicated on items addressed to
the following towns: Ancona, Bari, Bergamo,      Supplemental services available:
Bologna,     Brescia,   Cagliari,   Catania,
Florence, Genoa, La Spezia, Livorno,             Insurance, air and surface, limit $12,500.
Messina, Milan, Naples, Padua, Palermo,          Express (uninsured parcels only).
Perugia, Pescara, Pisa, Reggio Di Calabria,
Rome, Salerno, Turin, Trieste, Venice,           Customs declarations and certificates of
Verbania and Verona.                             origin:
                                                 All items containing goods must be
To check the postcode of an address,             accompanied       by a  Green   label
please refer to the address and postcode         (CN22)/non-adhesive form (CN23) (in
locator on the Poste Italiane website (in        duplicate) duly completed in French,
Italian only):                                   English or Italian.
www.poste.it/online/cercacap/
                                                 One non-adhesive form and despatch
                                                 note, Italian or French languages
For address:
                                                 preferred; one despatch note and one set
e.g. VIA CARDANO 1                               of customs declaration forms may be
     OMATE MI                                    used for two or three (not more) ordinary
                                                 parcels within the same step of the weight
Enter:                                           scale, sent from the same sender to the
“Localita”: Omate                                same addressee. In addition, a copy of
“Provincia”: Milano                              the invoice dated and signed by the
Click “Esegui la ricerca”                        sender should be attached to the despatch
Then the postcode (20041) will be shown.         note and customs declaration for each
                                                 commercial parcel or consignment of parcels
                                                 posted at the same time to the same



January 2010                                                                     I•   page 19
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ITALY (continued)

addressee. A certificate of origin is also       Restrictions:
required if the parcel includes fish products,   Apply to the importation of: Arms;
coffee, goods to which special international     cinematograph film; foodstuffs in preserved
agreements apply (for example, wines,            or extract form; mechanical lighters (a permit
whisky) or any other goods of which the          is needed by the addressee); patent
Italian Customs are unable to determine the      medicines; plants, parts of plants and seeds;
origin from the normal commercial                tobacco and its products, including nicotine;
documentation and from examination of the        wireless apparatus; worn clothing may be
goods. These documents should be firmly          sent in gift parcels only.
fastened together, preferably stapled, with
the despatch note on top. They should not        Address:
be enclosed in an envelope and the customs
declaration should, where appropriate, be        See under LETTER POST.
noted Certificate of origin attached. Where
one certificate of origin only is used for a     Gift parcels:
consignment of parcels at the same step of       All gift parcels are subject to customs duty.
weight scale posted at the same time by the
sender for the same addressee, the               Air parcels received for delivery in Italy will
despatch notes of those parcels which are        be transmitted using the internal air services
not accompanied by the certificate should be     and will be treated as urgent parcels by
noted for the certificate of origin see parcel   surface transport services.
No…
                                                 The charge for this internal conveyance will
                                                 be calculated at about HK85 cents per Kilo
Customs clearance and customs duty:              gross weight. The charge is applicable to
See under LETTER POST.                           all air parcels received for delivery in Italy
                                                 irrespective of whether the air parcels are
Prohibitions:                                    reforwarded by an internal air service or
                                                 merely addressed to the city at which
Live animals of any species, including birds,    Internal Air Lines call.
leeches, small crustaceans, parasites,
destroyers     of   harmful      insects   and
non-dangerous reptiles; meat, fish, insects,     Compensation:
milk, honey, eggs, fossilized animals and        Is not payable for damage to parcels
hunting trophies;          radioactive matter;   containing liquids, fragile articles, or
medical     products     (including    serums,   perishable goods.
vaccines, pesticides, dietary products which
are not registered in Italy) except under
licence from the Italian health authorities;
saccharin and its products; cigars, cigarillos
(whiffs) and cigarettes; tobacco and tobacco
substitutes.




IVORY COAST
See CÔTE D’IVOIRE.




January 2007                                                                        I•   page 20
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JAMAICA
                                                  Delivery:
LETTER POST                                       The delivery of letters and packets in
                                                  Jamaica is restricted to the following places;
Postage:
See the Postage Rates and Services Leaflet.       Kingston                      Old Harbour
                                                  Kingston numbered districts   Port Antonio
Supplemental services available:                  Linstead                      Port Maria
(1) Dutiable goods admitted in the letter post.   Mandeville                    St. Ann’s Bay
(2) Registration. (3) Insured letters, surface    May pen                       Savanna-la-Mar
only, limit $2,500. (4) Printed papers. (5)       Montego Bay                   Spanish Town
Small Packets. (6) Blind literature. (7)
Speedpost.
                                                  At all other Post Offices and Postal
Customs declarations:                             Agencies in the island, mails are collected
                                                  by the addressee.
CN 22 and CN 23 customs declaration forms
are duly completed and are attached to the
                                                  PARCEL POST
postal item(s); The addressee's address is
legible and properly completed; The
addressee's correct telephone, mobile and         Postage:
fax number, as well as e-mail address if          See the Postage Rates and Services
available, are provided on the item. (1) and      Leaflet.
(5) Green label and one non-adhesive form.
                                                  Supplemental services available:
Prohibitions:                                     Insurance, surface only, limit $2,500.
Alcohol; articles sent for fraudulent purposes;
bees and appliances for bee-keeping;
charms and similar objects; citrus fruits and     Customs declarations:
plants; cocoa, coffee and their products;         CN 22 and CN 23 customs declaration
cotton seed and plant; condensed milk;            forms are duly completed and are attached
cordage and twine; cornmeal; edible oil; flick    to the postal item(s); The addressee's
knives; honey and unprocessed wax;                address is legible and properly completed;
indecent or obscene articles; living creatures;   The addressee's correct telephone, mobile
matches;       meat;     paints;    radioactive   and fax number, as well as e-mail address if
substances; soil; sugar; sweepstake and           available, are provided on the item. One
lottery tickets. Inbound items containing         adhesive form.
mobile phones unless the phones are sent in
the manufacturer's packaging. Additionally,       Prohibitions:
the packaging of these items should conform       Letters, except one for the addressee.
to UPU regulations. Pursuant to UPU               See also under LETTER POST.
Convention article 22.2.4, the designated
operator of Jamaica will not be liable for
damage to mobile phones sent in any               Restrictions:
packaging other than that of the                  Apply to the importation of: Arms and
manufacturer.                                     ammunition; currency notes, banknotes,
                                                  gold bullion and fully or semi-manufactured
                                                  gold     (including     jewellery);  cutlery
Restrictions:                                     explosives;
Apply to the importation of: Coin or gold
bullion exceeding $10 Jamaican in value;
medicines.




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footwear; fresh fruits and vegetables;
medicines; narcotics; plants or parts thereof;
potatoes; razor blades; second-hand animal
blankets and accessories; serum and
vaccines; shaving brushes; spirits; tobacco;
toy guns and pistols, soft toys.

Delivery:
The house-to-house delivery of overseas
parcels, which are not detained by the
Customs, is made from the General Post
Office, Kingston, to include the following Post
Offices:
Allman Town Post Office (Kingston 4).
Franklin Town Post Office (Kingston 16) and
from the Montego Bay Post Office.




January 2006                                                          J•   page 2
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination J



JAPAN
(Islands of Honshu, Kyushu, Shikoku and Hokkaido only).
and Ryukyu Islands

LETTER POST                                         Restrictions:
                                                    Apply to the importation of: Meat and meat
Postage:                                            products; eggs; silkworm eggs; plants and
See the Postage Rates and Services                  fruits; salt; counterfeit or defaced postage
Leaflet.                                            stamps and others representing postal
                                                    charges.
Supplemental services available:                    The addressee will be required to furnish an
(1) Dutiable goods admitted in the letter           import licence for letters, printed papers and
post. (2) Registration. (3) Insured letters, air    small packets containing articles sent as
and surface, limit $46,000. (4) Printed             merchandise.
papers. (5) Small Packets. (6) Blind
literature. (7) Express. (8) Speedpost.             Invoice:
                                                    All items which taxable amount exceeds
                                                    200,000    Japanese       Yen     must     be
Customs declarations:                               accompanied by a copy of the invoice. Any
(1) and (5) Green            label   and    one     items without the properly completed
non-adhesive form.                                  corresponding invoices will prevent Customs
                                                    from processing and will delay the delivery.
Prohibitions:
                                                    Customs duty:
Ignition agents, gunpowder, explosives,             Mail items will not be taxed if the value is
pyrotechnics; ignitable materials; flammable        below 10,000 Japanese Yen except for
materials; combustible gases; strong                alcoholic beverage, cigarette, leather goods,
oxidizing      materials;      poisonous       or   etc.
malodorous gases or materials that emit             If the mail items are required to be taxed,
steam; poisonous materials; strong acids;           the receiver will be informed by mail, phone,
poisonous or powerful drugs or other                fax or e-mail. The receiver can pay the tax at
powerful substances (excluding those                the office of Customs Department, or by
despatched by authorized persons); living           using electronic withdrawal or online network
disease-organisms or articles considered as         service, etc.
containing or carrying such agents
(excluding those despatched by authorized
persons); indecent drawings; marijuana;             Address:
hemp, narcotics and drugs (unless an official       Correspondence should be addressed in the
permit issued by the competent authorities          usual way.       If addressed in Russian,
has been obtained); counterfeit, defaced or         Chinese, Korean or Japanese, it must bear
imitation currency, bills, banknotes and            an interlined translation in English of the
securities; amosite and crocidolite; arms and       post town, island and country of destination.
ammunition, parts and accessories of
firearms and weapons, imitation handguns
and other imitation firearms, swords (except
for holders of a permit authorizing
possession issued by the competent
authorities); articles for opium smoking;
articles prejudicial to public order or morality;
articles to infringe upon patent rights, utility
model rights, design rights, trademark rights,
copyrights, neighbouring rights, or layout
design rights.



February 2009                                                                         J•    page 3
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JAPAN (continued)

PARCEL POST
                                                 Invoice:
Postage:                                         All items containing merchandise or samples
See the Postage Rates and Services               should be accompanied by two copies of the
Leaflet.                                         relevant invoices.
                                                 See also under LETTER POST.

Supplemental services available:                 Customs duty:
Insurance, air and surface, limit $46,000.       See under LETTER POST.
Express.
                                                 Address:
Customs declarations:                            Parcels addressed to United States Military
                                                 or Naval Post Offices in Japan should be
One adhesive form.
                                                 accepted at the rate applicable to the United
                                                 States of America.
Prohibitions:
Letters.   See also under LETTER POST.

Restrictions:
See under LETTER POST.


Packing and marking:
Parcels containing articles of celluloid must
be clearly marked in red with the word
Celluloid.

Import licence:
The importation of parcels containing
merchandise is subject to the production of
an import licence by the addressee. A
licence is not, however, required for relief
parcels containing limited quantities of
foodstuffs, medicines, clothes and clothing
materials sent to charitable institutions such
as orphanages and old people’s homes. In
addition gift parcels containing clothing,
foodstuffs, household articles, etc. sent to
individuals for their personal use and not for
trade purposes; samples sent for the
purpose of soliciting business; and cultural
materials are also admitted without an
import licence.




February 2009                                                                     J•    page 4
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JORDAN

LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.

Supplemental services available:                 Supplemental services available:
(1) Registration. (2) Printed papers. (3)        None.
Small Packets. (4) Blind literature. (5)
Express. (6) Speedpost. (7) Dutiable goods       Customs declarations:
admitted in the letter post.                     Three non-adhesive forms and despatch
                                                 note.
Customs declarations and language:
(3) and (7) Green label.   Arabic, French or     Prohibitions:
English.                                         See under LETTER POST.

Prohibitions:                                    Restrictions:
Coins, banknotes, currency notes or              See under LETTER POST.
securities of any kind payable to bearer,
platinum,    gold    or   silver,   whether
manufactured or not, precious stones,            Packing:
jewellery or other valuable articles; lottery    Parcels must be packed in wood, tin,
tickets; matches; weapons and ammunition.        canvas, linen, or similar material, or linen or
                                                 fibre backed paper.
Restrictions:
Apply to the importation of: Bees and
silkworms; explosives; narcotics; plants;
shaving brushes; wins or alcoholic
beverages.


Packing:
Adhesive tape or other adhesive material is
not recommended to use for closing
registered postal items. If the item is closed
by these means, it should bear the name,
mark, stamp or signature of the sender or a
mark or date-stamp impression of the post
office of origin.




September 2007                                                                     J•     page 5
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination K



KAMARAN ISLAND
See YEMEN.



KAZAKHSTAN (Republic of)

LETTER POST                                   PARCEL POST

Postage:                                      Postage:
See the Postage Rates and Services            See the Postage Rates and Services
Leaflet.                                      Leaflet.

Supplemental services available:              Supplemental services available:
(1) Registration. (2) Printed papers. (3)     Insurance, air and surface, limit $44,000.
Small packets. (4) Blind literature. (5)
Insured letters, air and surface, limit       Customs declarations and language:
$44,000. (6) Speedpost.
                                              Three non-adhesive forms and one
                                              despatch note. Russian or French as well
Customs declarations and language:            as English.
(3) Green label and two non-adhesive forms.
Russian or French as well as English.         Prohibitions:
                                              Military weapons, firearms and bladed
Prohibitions:                                 weapons for civilian service, ammunition,
Knives*. See under PARCEL POST.               special dual purpose (civilian and military)
                                              technical     devices,     and     parts   and
                                              accessories thereof; nuclear materials and
* Due to mail route arrangement.              equipment; radioactive materials, fuels and
                                              corrosive     materials;     explosives    and
Restrictions:                                 explosive or inflammable substances,
See under PARCEL POST.                        pyrotechnic articles (fireworks, etc.) and
                                              other dangerous materials; narcotics,
                                              psychotropic substances and precursors ,
Invoice:                                      including in drug form; poisons, toxic
See under PARCEL POST.                        substances of animal origin; live animals,
                                              except bees, leeches and silkworms; rare
                                              animal and vegetable products and
Customs duty:
                                              endangered animals and plants; perishable
See under PARCEL POST.                        foodstuffs; printed matter, plastic materials,
                                              stock footage, photographic material, audio
Address:                                      and video materials containing propaganda
Addressee’s name and complete address         against the political regime and liable to
should     be     indicated legibly. Also,    threaten the integrity and security of the
addressee’s telephone number should be        State or aimed at undermining its authority;
indicated, if available.                      materials that promote war, cruelty, violence,
                                              social, racial, national, religious, genetic or
                                              caste




March 2011                                                                      K•     page 1
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KAZAKHSTAN (Republic of) (continued)

superiority and any other immoral article            radio-electronic        and        high-frequency
(pornography); articles which, by their nature       apparatus and installations, equipment to
or packaging, may present a danger to the            detect locational instruments used to
life or health of postal officials, or may soil or   measure the speed of transport movement
damage other postal items or postal                  (radars), except with the authorization of the
equipment;       foreign      currency;    coins,    Ministry of Transport and Communications of
banknotes, letters of credit or securities           Kazakhstan; recorded media (floopy disks,
payable to bearer, cheques, precious metals,         video, audio), except with information
whether manufactured or not, precious                supplied on the type of computer and the
stones of any kind, natural diamonds, except         operating system used for recording; semens,
for jewellery; any weapons or ammunition             planting materials, herbarium, except with the
and parts thereof, or articles similar in            permission from the Main State Inspection of
construction to weapons for civilian service;        quarantine of the plants of the Ministry of
dangerous       goods;       special    technical    Agriculture of Kazakhstan; works of art,
publications on the convert reception of             antiques, other objects of value (artistic,
intelligence; toxic substances which are not         historical, scientific or other), except with the
precursors of narcotics and psychotropic             authorization of the Ministry of Culture of
substances;       human        organs      and/or    Kazakhstan.
substances, and blood and blood parts;
plants of any kind and in any form, and
seeds; substances harmful to the ozone               Invoice:
layer; plant protection products subject to the      An invoice is required.
provisions of Annexes A and B to the
Stockholm Convention on Persistent Organic
Pollutants of 22 May 2001; implements for            Import licence:
fishing aquatic biological resources; alcohol        Import licence is only required for commercial
products, ethyl alcohol, beer; tobacco               entities.
products and smoking mixtures of all kinds;
cultural artefacts; other mail items prohibited      Packing:
in accordance with the Acts of the Universal
Postal                                     Union.    Parcels must be strongly packed in a manner
                                                     adequate for the length of the journey and for
Stockholm Convention on Persistent Organic           the protection of the contents.
Pollutants of 22 May 2001;
                                                     Address:
Restrictions:                                        Addressee’s name and complete address
Apply to the importation of: Animals, products       should be indicated legibly. Also, addressee’s
of animal origin, except with the authorization      telephone number should be indicated in the
from the veterinary control institutions of          address field of CP 71 dispatch note or the
Kazakhstan; funeral urns containing the              CP 72 manifold set.
ashes of the deceased, except with a
certificate from the local authorities declaring     Customs duty:
that they contain no extraneous matter;              Postal items sent by private individuals
plants, products of vegetable origin, except         containing goods that are not intended for
with the authorization issued by the                 commercial or manufacturing purposes are
phytosanitary      control    institutions    of     exempted from customs duty, provided they
Kazakhstan;                                          do not weigh more than 31 kg and that the
                                                     total value of the item contents does not
                                                     exceed the equivalent of 1,000 USD.




March 2011                                                                             K•    page 2
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination K



KENYA

LETTER POST                                        PARCEL POST

Postage:                                           Postage:
See the Postage Rates and Services                 See the Postage Rates and Services
Leaflet.                                           Leaflet.

Supplemental services available:                   Supplemental services available:
(1) Dutiable goods admitted in the letter          Insurance, air and surface, limit $7,200.
post. (2) Registration. (3) Insured letters, air
and surface, limit $7,200. (4) Printed papers.     Customs declarations:
(5) Small Packets. (6) Blind literature. (7)
Speedpost.                                         One adhesive form.
                                                   Declarations on parcels containing cotton
Customs declarations:                              blankets, boots or shoes of rubber and
(1) and (5) Green label.                           canvas, jerseys, shirts, singlets, socks,
                                                   stocking and so on, should show the number
                                                   of articles or pairs enclosed. If piece-goods
Prohibitions:
                                                   of cotton or of artificial silk or admixtures
Bullion except in insured letters and not          thereof are enclosed, the square yardage
exceeding HK$72 in value; banknotes, coins         should be indicated.
and currency notes; gold, platinum or silver
manufactured or not, precious stones,
jewels and other valuable articles except in       Prohibitions:
registered of insured letters; firearms and        Letters, except one for the addressee;
ammunition of all types and other articles         articles which bear the Kenya coat of arms
having the appearance of lethal weapons;           or resemble it, without authorization by the
radioactive materials.                             Government: banknotes bullion and coin
                                                   exceeding HK$72 in value; firearms and
                                                   ammunition of all types and other articles
Restrictions:
                                                   having the appearance of lethal weapons;
Apply to the importation of: Drugs (only           Japanese shaving brushes; radioactive
under an import licence obtained from the          materials; trade and immature spirits.
Director of Medical Services, Nairobi);            Textile and clothing for commercial
plants, seeds, fresh fruits, flowers, etc.,        purposes. i.e. for resale in Kenya. (There
publications dealing with marriage or birth        are no restrictions on clothing sent for
control. See PARCEL POST.                          personal or charitable use, but parcels sent
                                                   to a charitable organization should be
Packing and marking:                               accompanied by a covering letter explaining
                                                   that the clothing is a free donation to a
Packets containing films must bear a white
                                                   charitable organization in Kenya, and is not
label clearly marked Films in black letters.
                                                   for resale. The addressee will not require
                                                   an import licence but should obtain a letter
Address:                                           of release from the Kenyan Ministry of
There is no delivery service and all               Commerce for clearance of the goods.
correspondence should include in the
address a P.O. Box or Private Bag number.




March 2003                                                                           K•    page 3
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination K




KENYA (continued)

Restrictions:                                    Import licences:
Apply to the importation of: Condensed or        Are required for certain classes of goods;
skimmed milk; drugs (only under an import        licences, obtainable from the Imports
licence obtained from the Director of Medical    Controller, Department of Trade and
Services, Nairobi); plants, seeds, fresh         Supplies, P.O. Box 30430 Nairobi, Kenya
fruits, flowers etc. (Import permit from the     are required for goods imported by traders
National Plant Quarantine Station, P.O. Box      for re-sale.
30148, Nairobi or National Agricultural
Laboratories, P.O. Box 14733, Nairobi, and       Packing and marking:
phytosanitary certificate from the Director of
Agriculture, Fisheries and Conservation,         Parcels should be very strongly packed,
Hong Kong); game traps (Permit from Chief        preferably in waterproof material. Those
Game Warden); postal franking machines           containing films must bear a white label
(Permit from the Postmaster General);            clearly marked Films in black letters.
publications dealing with marriage or birth
control (Licence from the Commissioner of        Delivery:
Customs and Excise); unmanufactured gold,        Addressees are notified of arrival of parcels
silver and metal of the platinoid groups         and are required to arrange for their
(Certificate from the Commissioner of            collection. All parcels should include in the
Customs). Second-hand clothes sent to            address a P.O. Box or Private Bag number.
bona fide charitable organisations (Signed
gift certificate from the sender to the
addressee for presentation to the Customs
authorities at the time of delivery).

Invoice:
A commercial invoice on the approved
invoice form dated and signed by the
sender, must be enclosed in every parcel
other than those sent to private individuals
and the parcels should be marked on the
address      side     Invoice     enclosed.
Exceptionally where a number of parcels are
posted on any one day by the same sender
to the same addressee, the sender should
number the parcels 1, 2, 3, etc., and the
invoice should be enclosed in parcel No. 1;
the remaining parcels should be endorsed
Invoice enclosed in parcel No.1.




December 1999                                                                     K•    page 4
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination K


KIRIBATI (Republic of)
(including Line Islands (Fanning, Christmas (Pacific Ocean) and
Washington Islands), Ocean Island and Phoenix Islands)

For Ellice Islands see TUVALU.


LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplement services available:
(1) Dutiable goods admitted in the letter         Insurance, limit $750, surface only.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declarations:
Speedpost.
                                                  One adhesive form.
Customs declarations:
                                                  Prohibitions:
(1) and (4) Green           label   and    one
non-adhesive form.                                Letters; drugs and similar substances unless
                                                  addressed to a medical practitioner, special
                                                  permission having been obtained from a
Prohibitions:                                     Government Official. See also under
Articles of any kind bearing the impression       LETTER POST.
or representation of any currency note,
banknote or coin in current use in any            Restrictions:
country; dyestuffs obtained from coal tar.
See also under AUSTRALIA.                         Apply to the importation of brushware
                                                  containing any animal hair.
Restrictions:
                                                  Packing:
Apply to the importation of brushware
containing any animal hair.                       See under LETTER POST.


Packing:
Items containing candies and foodstuffs
should be packed in tins or other
hermetically sealed receptacles.




March 2006                                                                          K•   page 5
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination K


KOREA, South

LETTER POST                                       PARCEL POST

Postage:                                          Postage:
See the Postage Rates and Services                See the Postage Rates and Services
Leaflet.                                          Leaflet.

Supplemental services available:                  Supplemental services available:
(1) Dutiable goods admitted in the letter         Insurance, air and surface, limit $46,000.
post. (2) Registration. (3) Printed papers. (4)
Small Packets. (5) Blind literature. (6)          Customs declaration:
Express, limited to principal towns. (7)
Speedpost to Seoul, Busan, Daegu,                 One non-adhesive form and despatch note.
Daejeon, Gwangiu, Incheon, Jeju and
Masan. (8) Insured letters, air and surface,      Prohibitions:
limit $46,000 (to Busan, Daegu, Daejeon,          Arms and parts thereof; articles and
Gunsan, Incheon, Jeju, Kwangiu, Masan             machines used for the manufacture of
and Seoul).                                       tobacco; prohibited tobaccos; documents
                                                  and other articles contrary to public security;
Customs declarations:                             cocaine, morphine; opium and other
(1) Green label. (4) Green Label and one          narcotics including accessories for smoking
non-adhesive form.                                opium; narcotics and prohibited drugs;
                                                  counterfeit coins, currency notes and
                                                  postage stamps; counterfeit products;
Prohibitions:                                     animal products; meat and edible meat offal;
See under PARCEL POST.                            poisons and pathogenic microbes except
                                                  exchanged for medical or scientific purposes
Restrictions:                                     between medical organisations authorised
                                                  by the Government; products that violate
See under PARCEL POST.                            copyright; seeds and granis except imported
                                                  by schools, institutions and persons
Customs Duty:                                     authorised by the Government; stimulants
See under PARCEL POST.                            and liquors.

Address:                                          Restrictions:
Correspondence should be addressed in the         Bees, leeches and silkworm eggs may be
usual way, but the address should be shown        sent to officially recognised institutions.
also in Korean characters, if known, and          Coins, currency notes, banknotes, securities
should include the words Republic of Korea        payable to bearer, gold, silver; platinum,
(i.e. South Korea).                               precious stones, jewels and other valuable
                                                  articles are admitted under the conditions
                                                  laid down by the Korean Customs
                                                  authorities. Dead livestock including animal
                                                  products must be accompanied by a
                                                  certificate of origin.     Ginseng, plant,
                                                  tobacco and vegetable products may be
                                                  imported subject to Government approval.




March 2007                                                                          K•     page 6
POST OFFICE GUIDE            OVERSEAS POST – Service Information by Destination K

KOREA, South (continued)


Customs Information:
Limits above which the following articles, imported by private individuals, are no longer admitted
duty-free



Product                                    Weight or
           Products                                                Condition of Customs clearance
Categories                                 quantity
Agricultural Sesame oil, sesame, honey,    5 kg each               -   These products are subject to
products     edible bracken, honey                                     the Plant Protection Act.
             Codonopsis lanceolata                                 -   If a product exceeds the
                                                                       duty-free limits, the conditions
                                                                       described in the relevant
             Walnuts                       5 kg (with compulsory       regulations must be met.
                                           quarantine)
             Pine nuts                     1 kg
             Ginseng                       Total 300g
             (fresh, dried and red)
             Others                        5 kg each
Marine       Marine products               5 kg each               -   If a product exceeds the
products                                                               duty-free limits, the conditions
                                                                       described in the relevant
                                                                       regulations must be met.




March 2006                                                                               K•     page 7
POST OFFICE GUIDE               OVERSEAS POST – Service Information by Destination K

KOREA, South (continued)

Product                                       Weight or
           Products                                                   Condition of Customs clearance
Categories                                    quantity
Health foods Socially unaccepted foods, like snake, snake liquor, These come under the CITES
and medical tiger-bone, liquor, etc.                              (Convention on International Trade
supplies                                                          in Endangered Species of Wild
                                                                  Fauna and Flora).

                Medical supplies which can be misused like Viagra     Only the quantity prescribed by a
                                                                      doctor for treatment of the person
                                                                      concerned is permitted.
                DHEA, melation               2 bottles (90 tablets in - If a product exceeds the limits,
                                             each)                        the conditions described in the
                General T                    2 bottles                    relevant regulations must be
                                                                          met. However, if a patient
                Other health foods           6 bottles in all
                                                                          imports health foods for
Chinese         Medicines featuring in the publication of Korea’s         his/her own medical treatment,
medicine        Customs Services, No. 2003-11                             these will be exempted up to a
                                                                          reasonable amount and after
                                                                          checking the relevant
                                                                          regulations.
                                                                      - If products limited by CITES
                                                                          are included in the duty-free
                                                                          products, the conditions
                                                                          described in the relevant
                                                                          regulations must be met.
                                                                      - Even though purchased
                                                                          medicines are in duty-free
                                                                          categories, the
                                                                          “recommendation on the
                                                                          inclusion of medicine among
                                                                          products exempt from import
                                                                          conditions” verification issued
                                                                          by a mayor or a provincial
                                                                          governor is necessary.
                An invigorant prescribed with unidentified Chinese These products are regulated by
                medicine                                              Legislation on pharmaceutical
                                                                      products.

Narcotics       Marijuana, opium, methamphetamine (philopon),         These products are regulated by
                etc.                                                  legislation on narcotics.
Wildlife        Tiger skin, skins of wild animals, stuffed animals    These are regulated by the CITES.
products
Preferable      Alcohol                       1 bottle
products
                Cigarettes                    1box(10 packs)

                Perfume                       0.056 or 0.070 litre or
                                              2 fl. oz per bottle
Others          -   For other self-use products, customs clearance will be permitted if the customs
                    authority so decides.
                -   For products subject to checking by the customs authority, the relevant laws shall be
                    followed.



February 2004                                                                               K•    page 8
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination K


KOREA, South (continued)

Packing and marking:
Parcels containing articles of celluloid must
be clearly marked in red with the word
celluloid.

Gift Parcels:
The contents must be limited to essential
relief items; namely (a) clothing, medicines
or similar articles; or (b) non-perishable
foodstuffs (toys may be included). Both the
parcel and the customs declaration must be
clearly marked Gift Parcel, Unsolicited Gift.

Address:
Parcels addressed to United States Military
Post Offices in Korea cannot be accepted at
the rates applicable to Korea. The address
of such parcels must be San Francisco, and
the conditions and rates of postage for
U.S.A. apply. Parcels should be addressed
in the usual way, but the address should be
shown also in Korean characters, if known,
and should include the words Republic of
Korea (i.e. South Korea).




February 2004                                                         K•   page 9
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination K



KOREA, North

LETTER POST                                      PARCEL POST

Postage:                                         Postage:
See the Postage Rates and Services               See the Postage Rates and Services
Leaflet.                                         Leaflet.

Supplemental services available:                 Supplemental services available:
(1) Registration. (2) Printed papers. (3)        None.
Small Packets. (4) Blind literature. (5)
Speedpost.                                       Customs declarations:
                                                 Three non-adhesive forms and despatch
Customs declarations:                            note.
(3) Green label and one non-adhesive form.
                                                 Prohibitions:
Prohibitions:                                    Arms, ammunition and material for military
Registered      items    containing     coins,   use; articles sent from places infected with
banknotes, securities of any kind payable to     contagious disease; articles produced in
bearer, travellers’ cheques, platinum, gold or   South Korea and Taiwan; binoculars and
silver whether manufactured or not precious      telescopes with a magnifying power over 6
stones, jewels or other valuable articles;       times; drastic medicines, acetone, arsenic,
dutiable goods in ordinary or registered         methyl alcohol and saccharine, medicines
letters. See also under PARCEL POST.             without trademarks and prescriptions;
                                                 manuscripts, stereotypes, films photographs,
Address:                                         recording tapes, gramophone records which
                                                 are hostile to North Korea; non-processed
Correspondence should be addressed in the        live stock products; pieces of fabrics; poison,
usual way, but the address should be shown       opium, morphine, cocaine and other
also in Korean characters, if known, and         narcotics; radio apparatus, their equipments
should be included the words Democratic          and other accessories; tinned goods,
People’s Republic of Korea; dutiable articles    tobacco and tobacco seeds including
in ordinary or registered letters.               cigarettes.

                                                 Address:
                                                 See under LETTER POST.




May 2004                                                                           K•    page 10
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination K



KUWAIT

LETTER POST                                       Invoice:
                                                  An invoice must accompany items
Postage:                                          exceeding KD100 (Kuwaiti Dinars) in value.
See the Postage Rates and Services Leaflet.
                                                  Certificate of origin:
Supplemental services available:                  A certificate of origin is required for items
                                                  exceeding KD 100 in value.
(1) Dutiable goods admitted in the letter post;
(2) Registration. (3) Insured letters, air and
surface, limit $12, 750. (4) Printed papers.      Packing:
(5) Small Packets. (6) Blind literature. (7)
                                                  Packets should be made up in strong
Express. (8) Speedpost.
                                                  packaging able to withstand handling
                                                  without ripping.
Customs declarations:
(1) and (5) Green label.                          Address:
                                                  The correct postal address is KUWAIT. No
Prohibitions:                                     other geographical description should be
Air balloons; alcoholic drinks and industrial     added.
alcohol; bank credit cards except in              The addressee’s address should be
registered mail or EMS, without including the     indicated clearly and in full, including, where
pin number; drugs except in insured service       appropriate, the P.O. box number and
under authority from the Ministry of Health;      telephone number, on all EMS items
goods from Israel; inflammable films and raw      intended for Kuwait.
celluloid;      live     animals;     matches;
medicaments including pills, etc. unless
accompanied by a prescription or document
indicating their composition; publications
containing pictures of human beings in a
state of complete or partial nudity;
publications containing pro-Israeli, anti-Arab
or anti-Islamic propaganda; second-hand
clothes for resale unless unaccompanied by
a sterlilization certificate; tinned meat and
dairy products, except under licence issued
by the State Municipality; weapon and
ammunition or parts thereof.

Restrictions:
Apply to the importation of: Gold, silver,
platinum and other precious metals,
diamonds and precious stones; malt extract;
radio transmission apparatus; scales,
weights and equipment to determine the
precious-metal content and quality of
valuable articles.




January 2008                                                                        K•    page 11
POST OFFICE GUIDE          OVERSEAS POST – Service Information by Destination K



KUWAIT (continued)
PARCEL POST                                       Delivery:
                                                  Parcels are not delivered but have to be
Postage:                                          collected from the Post Office by the
See the Postage Rates and Services Leaflet.       addressees.

Supplemental services available:
Insurance, air and surface, limit $12,750
Express (an advice of arrival of the parcel
and not parcel itself is delivered by express).

Customs declarations:
One non-adhesive form and despatch note
(a separate set for each parcel).

Prohibitions:
Letters, except one for the addressee.    See
also under LETTER POST.

Restrictions:
See under LETTER POST.

Invoice:
See under LETTER POST.

Certificate of origin:
See under LETTER POST.

Packing:
Parcels should be made up in strong
packaging able to withstand handling without
ripping.

Address:
The addressee’s address should be
indicated clearly and in full, including, where
appropriate, the P.O. box number, name of
region, name/number of street, house
number, block number and telephone
number(fixed-line/portable), on all postal
parcels intended for Kuwait. See also under
LETTER POST.




July 2007                                                                      K•   page 12
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination K



KYRGYZSTAN (Republic of)

LETTER POST                                       Restrictions:
                                                  Books, newspapers, magazines, other
Postage:                                          printed papers and manuscripts (one copy of
                                                  each kind only) are admitted after inspection
See the Postage Rates and Services
                                                  by the appropriate authorities. Items under
Leaflet.
                                                  wrapper containing scientific and technical
                                                  reference material are admitted without an
Supplemental services available:                  import licence when sent by libraries, or
(1) Registration. (2) Printed papers. (3)         firms to State libraries, trade unions,
Small Packets. (4) Blind literature. (5)          scientific organization and so on. Fashion
Insured letters, air and surface, limit           plates (one copy only) are admitted without
$11,000. (6) Speedpost.                           an import licence provided they are sent
                                                  through the printed papers service;
                                                  Engravings, maps and musical scores (not
Customs declarations and language:                more than one copy of each kind). Written
(1) and (4) Green label, three non-adhesive       messages, other than brief information
forms and one despatch note. French or            about the contents, are prohibited from
Russian as well as English.                       insured letters. Live animals except bees,
                                                  leeches and silk-worms, parasites and
Prohibitions:                                     destroyers of noxious insects intended for
                                                  the control of those insects and exchanged
Cancelled or uncancelled postage stamps,          between officially recongnized institutions.
and stamp collections sent to private             See also under PARCEL POST.
persons, corrected proof and printed matter
with marked words or phrases; documents,
printed matter, photographs, pictures and so      Invoice:
on likely to be construed as prejudicial to the   See under PARCEL POST.
views of the Republic of Kyrgyzstan;
knives*; narcotics; local and foreign currency
                                                  Import licence:
and monetary documents except under
permit; coins, banknotes, postage stamps,         See under PARCEL POST.
cheques, valuables and other articles made
of precious metal, sulphate of copper;            Sealing:
musical cards which, when opened, play a          Items closed by means of adhesive tape are
sound recording; letters may containing           recommended to bear the name, mark,
documents having the character of current         stamp or signature of the sender or a mark
and personal correspondence exchanged             or date-stamp impression of the office of
between persons other than the sender.            origin.
Narcotics and psychotropic substances;
letters may not contain documents having
the character of current and personal
correspondence        exchanged       between
persons other than the sender and the
addressee or persons living with them.
See also under PARCEL POST.


* Due to mail route arrangement.




May 2008                                                                           K•   page 13
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination K



KYRGYZSTAN (Republic of) (continued)

PARCEL POST                                        seeds, parts of plants are admitted only if
                                                   addressed to a recognized organization or
                                                   institution and accompanied by the relevant
Postage:
                                                   permits.      Narcotics and psychotropic
See the Postage Rates and Services                 substances as consignments sent for a
Leaflet.                                           medical or scientific purpose to countries
                                                   which admit them on this condition;
Supplemental services available:                   documents having the character of current
                                                   and personal correspondence as well as
Insurance, air and surface, limit $11,000.
                                                   correspondence of any kind exchanged
                                                   between persons other than the sender and
Customs declarations and language:                 the addressee or persons with them, except
Three non-adhesive forms and one                   the followings:
despatch note. French or Russian as well           ¡V   one of the documents below, unclosed,
as English.                                             reduced to its essential elements and
                                                        relating solely to the goods being
Prohibitions:                                           conveyed: invoice, despatch note or
In addition to those mentioned under                    advice, delivery bill;
LETTER POST, the following items are               ¡V   gramophone records, tapes and wires,
prohibited: Letters, arms, except sporting              whether bearing a sound or video
guns under permit; baby food; dairy                     recording or not, ADP cards, magnetic
products; fish products; meat and meat                  tape or other similar media, and QSL
products; medicines to private persons;                 cards, when the administration of origin
pasta and bread products including                      considers that they do not have the
unleavened bread; military materials; used              character of current and personal
cloth, clothing and footwear; musical cards;            correspondence and when they are
articles which, by their nature or their                exchanged between the sender and the
packing, may expose officials to danger or              addressee of the parcel or persons
soil or damage other parcels or postal                  residing with them;
equipment; explosive, flammable or other
dangerous        substances;       radioactive     ¡V   correspondence and documents of any
materials; obscene or immoral articles;                 kind having the character of current and
coins, banknotes and valuable articles;                 person correspondence, other than the
articles of which the importation or uttering is        foregoing, exchanged between the
prohibited in the Republic of Kyrgyzstan.               sender and the addressee of the parcel
                                                        of persons residing with them, if the
                                                        internal     regulations      of     the
Restrictions:
                                                        administrations concerned so permit.
In addition to those mentioned under
LETTER POST, the following items are               See also under LETTER POST.
admitted conditionally: Medicines, other than
to private person, are admitted only if            Invoice:
accompanied by a prescription issued by a
doctor in the Republic of Kyrgyzstan and           An invoice is required.
bearing the stamp and seal of a health
centre in the Republic of Kyrgyzstan Soil,




December 1999                                                                       K•   page 14
POST OFFICE GUIDE         OVERSEAS POST – Service Information by Destination K



KYRGYZSTAN (Republic of) (continued)

Import licence:
The onus is on the sender to ensure that
where an import/export licence is required,
this is obtained before despatching the
goods.

Gift Parcel:
Small quantities of certain articles may be
imported without a licence up to specified
limits, provided they are intended for the
personal use of the addressee. Gift parcels
may not contain perishable food, foodstuffs
in hermetically sealed or glass containers,
spirits, cloth cuttings, thread, or watches.

Packing:
Parcels must be strongly packed in a
manner adequate for the length of the
journey and for the protection of the
contents.




December 1999                                                        K•   page 15
POST OFFICE GUIDE           OVERSEAS POST – Service Information by Destination L



LAO (People’s Democratic Republic)
All services to Namtha, Phongsaly, Sammeua and Xiengkhouang are temporarily
suspended, also air mail services to Tchépone.


LETTER POST                                       PARCEL POST

Postage:                                          The service is available to the following
                                                  places only: Champassack, Houeisai,
See the Postage Rates and Services                Khammouane,     Khong,     Khongsedone,
Leaflet.                                          Luang-Prabang,      Paksane,       Paksé,
                                                  Savannakhet, Sayaboury and Vietiane.
Supplemental services available:
(1) Dutiable goods admitted in the letter         Postage:
post. (2) Registration. (3) Printed papers. (4)   See the Postage Rates and Services
Small Packets. (5) Blind literature. (6)          Leaflet.
Speedpost.
                                                  Supplemental services available:
Customs declarations and language:
                                                  None.
(1) and (4) Green label.   French as well as
English.
                                                  Customs declarat