Get Your Questions Answered - TechSoup.org by jianghongl

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									Microsoft Donation
          Get Your Questions Answered
     Our webinar will begin at 10 a.m. Pacific time.
              To join the audio conference,
     please call 866-740-1260, access code 6339392.




          Conference Call: 866-740-1260
              Access Code: 6339392
                Using ReadyTalk
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                    Conference Call: 866-740-1260
                        Access Code: 6339392
       You are being recorded…
• This seminar will be available on the TechSoup
  website along with past webinar presentations:
  www.techsoup.org/go/webinars
• You will receive a link to this presentation,
  material and links.
• After the webinar, you can ask follow-up
  questions in our Community Forum:
  http://bit.ly/ohfrM1
• Twitter hashtag: #techsoup
                 Conference Call: 866-740-1260
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Microsoft Donation Program
       Get Your Questions Answered




        Conference Call: 866-740-1260
            Access Code: 6339392
          Presenters




Kami Griffiths                  Penny Clifton
  Facilitator                  TechSoup Global

           Assisting with chat:
  Cameron Jones, Cory Aboud, & Kyla Hunt
             TechSoup Global

         Conference Call: 866-740-1260
             Access Code: 6339392
                          Agenda
• Who is TechSoup?
• Questions
   –   Donation Program Basics
   –   Eligibility
   –   Title Groups
   –   Requests
   –   Servers
   –   Software Assurance
   –   Get Genuine Solutions
   –   Volume Licensing
   –   Microsoft Donation Center
• Q&A from Participants
                      Conference Call: 866-740-1260
                          Access Code: 6339392
            Who is TechSoup?
• TechSoup is a 501(c)(3) nonprofit organization.
• As of June 2010, TechSoup served more than
  127,000 organizations, distributed more than 6.3
  million technology donations, and enabled nonprofit
  recipients to save more than $1.8 billion in IT
  expenses in 33 countries around the world.




                  Conference Call: 866-740-1260
                      Access Code: 6339392
         Who is TechSoup?

    TechSoup is part of TechSoup Global,
  is working towards the day when every
     nonprofit, library, and social benefit
      organization on the planet has the
   technology, knowledge, and resources
they need to operate at their full potential.


              Conference Call: 866-740-1260
                  Access Code: 6339392
“WE WANT TO LEARN MORE ABOUT
THIS DONATION OPPORTUNITY.”

AND

“I WOULD LIKE TO KNOW SOME
DETAILS ABOUT THE PROGRAM'S
CHANGES.”
          Conference Call: 866-740-1260
              Access Code: 6339392
    What is the Microsoft Donation
      Program with TechSoup?
• The Microsoft Software Donation Program for
  U.S. nonprofits and public libraries is one of
  TechSoup's most popular donors.
• As of June 30, 2011, 103,511 organizations in
  the United States and U.S. territories had
  received donations with a fair market value of
  over US$1,643,000,000.


                Conference Call: 866-740-1260
                    Access Code: 6339392
      Microsoft Donation Program
                Changes
Microsoft has made several updates to its
donation program to make it easier for
organizations to access the software donations
they need, when they need them.




                Conference Call: 866-740-1260
                    Access Code: 6339392
 Microsoft’s 2-yr Donation Allotment
                 Cycle
TWO YEAR CYCLE DATE
• An organization's 1st donation request after
  July 27, 2011, initiates the beginning of a 2-
  year cycle. This 1st cycle then sets the
  organization’s reoccurring cycle schedule
  thereafter




                 Conference Call: 866-740-1260
                     Access Code: 6339392
         Minimum Quantities
NEW (AFTER JULY 27TH, 2011):
LICENSE MINIMUMS
• There is no minimum number of licenses
  required per donation request!




               Conference Call: 866-740-1260
                   Access Code: 6339392
“WHO IS ELIGIBLE?”

AND

“WOULD OUR ORGANIZATION BE
ELIGIBLE FOR THE PROGRAM?”


           Conference Call: 866-740-1260
               Access Code: 6339392
                   Eligibility
• Microsoft donations are available to many U.S.
  nonprofits with a 501(c)(3) designation and to
  public libraries.
• Some types of nonprofits are not eligible, such
  as educational institutions, political
  organizations, faith-based organizations, most
  healthcare organizations, and private libraries.


                 Conference Call: 866-740-1260
                     Access Code: 6339392
 Eligibility: Faith-Based Organizations
• If your organization is faith-based, but has a
  primary mission or program that is
  nonreligious (secular), you might be able to
  register at TechSoup with an organization type
  that is eligible for Microsoft donations.
• All donations may be used only to support
  your organization's nonreligious activities.


                Conference Call: 866-740-1260
                    Access Code: 6339392
  Special Rules for Public Libraries
• Public libraries may request Microsoft
  donations through this program for public
  access computers only. Donated software is
  available only for use on public access
  computers or computers used directly in the
  management of the public access computers
  or the library's public access program.



                Conference Call: 866-740-1260
                    Access Code: 6339392
              Eligibility Expansion
The following organization types have recently been
made eligible to request Microsoft donations:
Scientific research (diseases)
  –   Hunting or fishing club
  –   Swimming or tennis club
  –   Other sports club; Note: Boys Club, Little League, etc.
  –   Training in sports
  –   Amateur athletic association
  –   Private Grantmaking Foundation
  –   Private Independent Foundation
  –   Private Operating Foundation

                     Conference Call: 866-740-1260
                         Access Code: 6339392
Eligibility Quiz

                 http://home.techsoup.org
                 /pages/EligibilityQuiz.aspx




 Conference Call: 866-740-1260
     Access Code: 6339392
“I WANT TO KNOW MORE ABOUT TITLE
GROUPS AND ORDERING MAXIMUMS.”

AND

“CAN A PERSON REQUEST A TITLE
FROM THE SAME LINE OF PRODUCTS
MORE THAN ONCE?”
           Conference Call: 866-740-1260
               Access Code: 6339392
        What are Title Groups?
• Title Groups are a collection of different
  products that serve essentially the same
  purpose.
• You can request up to 50 licenses total from up
  to 10 different Title Groups in each of your
  organization’s 2 year recurring cycles
• There is no longer any limit to the number of
  times you can request Microsoft products
  through TechSoup, only limits to quantity.

                Conference Call: 866-740-1260
                    Access Code: 6339392
       TITLES VS. TITLE GROUPS
OLD (BEFORE JULY 27TH,             NEW (AFTER JULY 27TH,
2011):                             2011):
TITLES                             TITLE GROUPS
• Organizations may                • Organizations may
   request up to 6 titles             request products from
   with up to 50 licenses             up to 10 of the Microsoft
   per title every 2-year             Title Groups, with up to
   cycle.                             50 licenses per Title
                                      Group. This includes
                                      non-server applications,
                                      operating systems and
                                      license-only Title Groups
                                      (CALs).

                   Conference Call: 866-740-1260
                       Access Code: 6339392
                 Title Groups
• All versions of the same product are in the
  same Title Group, including:
  – Year versions (such as 2010, 2011)
  – Language versions (such as English, Spanish)
  – Processor versions (such as 32-bit, 64-bit)
  – Platform versions (such as Windows, Mac)
  – Class versions (such as Standard, Enterprise)



                  Conference Call: 866-740-1260
                      Access Code: 6339392
                             List of Title Groups
Access                                Project Desktop                            System Center Essentials Server ML Suite
BizTalk Server                        Project Server                             System Center Operations Mgr Client ML
Commerce Server
Core CAL Suite                        Project Server CAL                         System Center Operations Mgr Server
Dynamics CRM Additive CAL             Publisher                                  System Center Operations Mgr Server ML
Dynamics CRM Basic CAL                SharePoint Server                          System Center Server Management Suite
Dynamics CRM Server                   SharePoint Server Enterprise CAL           System Center Service Mgr Client ML
Exchange Server                       SharePoint Server Standard CAL             System Center Service Mgr Server
Exchange Server Enterprise CAL
                                      SharePoint Workspace                       System Center Virtual Machine Mgr Client ML
Exchange Server Standard CAL
Expression                            Small Business Server                      System Center Virtual Machine Mgr Server ML
Forefront Threat Management Gateway   Small Business Server Premium CAL          System Center Virtual Machine Mgr Workgroup
Groove Server                         Small Business Server Standard CAL         TechNet Plus
InfoPath                              SQL Server                                 Visio
Lync Desktop
                                      SQL Server Small Business CAL              Visual Studio
Lync Server
Lync Server Enterprise CAL or ECL     Streets and Trips                          Visual Studio Team Foundation Server
Lync Server Plus CAL or ECL           System Center Client Management Suite      Visual Studio Team Foundation Server CAL
Lync Server Standard CAL or ECL       System Center Configuration Mgr Client     Windows Desktop Operating Systems
MapPoint Europe                       MLs                                        Windows Embedded Device Mgr Client ML
MapPoint North America                System Center Co                           Windows Embedded Device Mgr Server
Office Multi-Language Pack
Office Suite                          System Center Data Protection Mgr          Windows MultiPoint Server
                                      Client ML                                  Windows MultiPoint Server CAL
OneNote
Outlook                               System Center Data Protection Mgr          Windows Remote Desktop Services CAL
PowerPoint                            Server ML
                                                                                 Windows Server
                                      System Center Essentials Client ML Suite
                                                                                 Windows Server CAL or ECL
                                      System Center Essentials Server


                                         Conference Call: 866-740-1260
                                             Access Code: 6339392
                     Title Groups
Full list available at:               Example:

http://bit.ly/titlegroups (PDF)       WINDOWS DESKTOP OPERATING SYSTEMS
                                      • Windows 7 Enterprise Upgrade 32-Bit
                                      • Windows 7 Enterprise Upgrade 64-Bit
                                      • Windows 7 Professional Upgrade 32-Bit
                                      • Windows 7 Professional Upgrade 64-Bit
                                      • Windows Vista Business Upgrade 32-Bit
                                      • Windows Vista Business Upgrade 64-Bit
                                      • Windows XP Professional Upgrade
                                      • Windows 7 Professional 32-Bit – Get
                                         Genuine
                                      • Windows 7 Professional 64-Bit – Get
                                         Genuine




                      Conference Call: 866-740-1260
                          Access Code: 6339392
            Why Title Groups?
Microsoft’s intent for their donation program
has always been to allow organizations to
request up to 50 licenses of a product,
regardless of the version, edition or language.

Title groups are being implemented to more
accurately adhere to Microsoft’s program
guidelines. Most organizations will not be
impacted by this change.

                 Conference Call: 866-740-1260
                     Access Code: 6339392
 Where Will Title Groups Appear?
Title Groups will appear in the product details
on July 27th.




                                 Title Group listing for
                                  Office Professional.




                 Conference Call: 866-740-1260
                     Access Code: 6339392
“HOW MANY ITEMS CAN BE ORDERED
EACH YEAR?”

AND

“CAN WE ORDER ONLY ONCE A YEAR?”

          Conference Call: 866-740-1260
              Access Code: 6339392
          Number of Requests
NEW (AFTER JULY 27TH, 2011):
NUMBER OF REQUESTS
• There is no limit to the number of times an
  organization can make a Microsoft donation
  request within the 2-year cycle as long as they
  have not used up their full donations
  allotment.


                Conference Call: 866-740-1260
                    Access Code: 6339392
“I WANT TO KNOW MORE ABOUT
SERVER LICENSES.”



         Conference Call: 866-740-1260
             Access Code: 6339392
                     Servers
• After July 27, 20011, orgs may request a
  maximum of 5 server products, regardless of
  Title Group.
• Examples:
  – 5 Windows Server Licenses
  – 2 Windows Server Licenses and 2 Exchange Server
    Licenses and 1 SQL Server License



                Conference Call: 866-740-1260
                    Access Code: 6339392
                        CALS
• Client Access Licenses (CALs) do not count as a
  server product. They are part of their own
  title group.




                Conference Call: 866-740-1260
                    Access Code: 6339392
“HOW DO WE TAKE ADVANTAGE OF
SOFTWARE ASSURANCE BENEFITS?”

AND

“IF YOU ORDER MICROSOFT
SOFTWARE, LIKE WINDOWS 7, ARE YOU
ELIGIBLE FOR FREE UPGRADES?”
           Conference Call: 866-740-1260
               Access Code: 6339392
          Software Assurance
• A benefit offered through Microsoft on most
  Microsoft software requested from TechSoup.
• Find out more at
  http://bit.ly/mssoftwareassurance




               Conference Call: 866-740-1260
                   Access Code: 6339392
 With Software Assurance, You Can…
• Receive complimentary upgrades for two
  years on most Microsoft software that you
  receive from TechSoup (there will be a one-
  time shipping cost for some products if you
  wish to receive media)
• Request backup CDs or replace missing discs
• Access online product training
• Obtain special licenses for using some
  products on your home computer

                Conference Call: 866-740-1260
                    Access Code: 6339392
          Software Assurance
• You can still request free upgrades after your
  Software Assurance has expired, but you can
  upgrade only to versions that released before
  the expiration.
• Software Assurance upgrade requests must be
  obtained directly from Microsoft and do not
  count against your TechSoup limit of 10 title
  groups by 50 licenses.

                Conference Call: 866-740-1260
                    Access Code: 6339392
          Software Assurance
• All Microsoft products except the Windows
  Get Genuine operating systems from TechSoup
  come with Software Assurance.




               Conference Call: 866-740-1260
                   Access Code: 6339392
“WHAT IS THE WINDOWS GET GENUINE
PROGRAM?”




          Conference Call: 866-740-1260
              Access Code: 6339392
 What are Get Genuine Solutions?
• The Get Genuine Windows product for Small and
  Medium Organizations offers the full Windows
  operating systems:
     – Windows 7 Professional 32-Bit – Get Genuine
     – Windows 7 Professional 64-Bit – Get Genuine
• Get Genuine products are full operating systems, not
  upgrades.
                  Conference Call: 866-740-1260
                      Access Code: 6339392
    Do Get Genuine Products Come
      With Software Assurance?
• Get Genuine products do NOT come with
  Software Assurance
• Orgs can get the Windows OS upgrade
  products through TechSoup when the next
  version is released




               Conference Call: 866-740-1260
                   Access Code: 6339392
  What is Get Genuine Solutions For?
For nonprofits and public libraries that are out of compliance
with software licensing due to software piracy or other
licensing issues. GGS corrects scenarios in which an org has an
existing PC with one of the following operating systems
installed on it:

 • Counterfeit, pirated, or otherwise illegal, unlicensed, or
   improperly licensed Windows operating system
 • Home Premium, Home Basic, or Starter editions of
   Windows 7 or Windows Vista
 • Home or Starter editions of Windows XP
 • Linux, FreeDOS, or other operating system
 • No operating system
                     Conference Call: 866-740-1260
                         Access Code: 6339392
       Want more information?
• http://bit.ly/getgenuine




                Conference Call: 866-740-1260
                    Access Code: 6339392
“HOW DO I EASILY MANAGE
MICROSOFT VOLUME LICENSING?”




         Conference Call: 866-740-1260
             Access Code: 6339392
       Volume Licensing Center
• http://bit.ly/volumelicensing




                Conference Call: 866-740-1260
                    Access Code: 6339392
“IS THERE A PLACE WITHIN OUR
TECHSOUP ACCOUNT THAT WE CAN SEE
THE REMAINING ALLOTMENT
AVAILABLE OF MS DONATION WITHIN
THE CURRENT 2-YR CYCLE?”


          Conference Call: 866-740-1260
              Access Code: 6339392
Microsoft Donation Center




       Conference Call: 866-740-1260
           Access Code: 6339392
      Microsoft Donation Center
Registered organizations can
• see the dates for their two-year cycle
• how much of their total allotment is still
  available to them

Accessible through a link on the authorized
agents' Member Profile pages.


                 Conference Call: 866-740-1260
                     Access Code: 6339392
   Accessing the Microsoft Donation
                Center
Path A:
• Log in
• Click ‘My Account’
• Click ‘Donation History/Status’ (on the top
  right)
• Click ‘Microsoft Donation Center’



                Conference Call: 866-740-1260
                    Access Code: 6339392
   Accessing the Microsoft Donation
                Center
Path B:
• Log in
• Under Get Started, click ‘Get Products’
• Scroll down to Manage My Account on the left
• Click ‘Donation Status’
• Click ‘Microsoft Donation Center’



               Conference Call: 866-740-1260
                   Access Code: 6339392
  Have a more specific question?
• For questions directly concerning your
  organization, please contact TechSoup Client
  Services
  – Phone: 800-659-3579
  – Email: customerservice@techsoup.org
  – http://bit.ly/tsgclientservices




                Conference Call: 866-740-1260
                    Access Code: 6339392
QUESTIONS?

         Conference Call: 866-740-1260
             Access Code: 6339392
           Upcoming Webinars
• Free Windows 7 Curriculum: Basic Computer
  Training at Your Library or Nonprofit
  – Thursday, August 18, 11 a.m. Pacific time
• Space is limited, register today:
  – www.techsoup.org/learningcenter/webinars




                 Conference Call: 866-740-1260
                     Access Code: 6339392
Thank you to our Webinar Sponsor!




  ReadyTalk offers dedicated product demos for
  TechSoup organizations 4 times per week.

  For more information:
  pages.readytalk.com/techsoup.html

                     Conference Call: 866-740-1260
                         Access Code: 6339392
Thank You!
PLEASE COMPLETE THE
POST-EVENT SURVEY
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