Microsoft Windows
Messenger for Windows XP
Juan J. Flowers
Content Developer
Global Service Automation
Microsoft Corporation
Introduction
2
Overview
System requirements
New features
Troubleshooting common issues
3
System Requirements
Hardware
Internet connection
Microsoft® .NET Passport
4
New Features
PC-to-phone
PC-to-PC (voice and video)
Sending/receiving files
Whiteboard and application sharing
Remote Assistance
Microsoft Hotmail® and Microsoft .NET alert
notifications
MSN add-in
Other features
5
PC-to-Phone
Phone Call Service Sign-Up
6
PC-to-PC (Voice and Video)
Voice Conversation Voice Conversation
with Video
7
Sending and Receiving Files
Sending a File
8
Whiteboard and Application
Sharing
Application Sharing
9
Remote Assistance
Expert
Novice
10
Hotmail and Microsoft .NET Alert
Notifications
.NET Alert Window
11
MSN Add-In
E-mail integration
Chat integration
Mobile text
messaging
Profile creation
Profile viewing
Daily links
MSN Add-In Windows
with Hyperlinks
12
Other Features
Invite friends to
play a game
Emoticon drop-
down list
Arrange your
contacts into
groups
Change your
display name Emoticon Drop-Down List
Window
Rich customization
13
Troubleshooting Common Issues
Firewalls and routers with or without
Universal Plug and Play (UPnP) support
Port configurations
Virtual private network (VPN) connections
User account credentials
14
Additional Resources
Microsoft Knowledge Base articles:
Q307887, “HOW TO: Use Windows Messenger Instant
Messaging”
Q307293, “‘Server Not Responding’ Error Appears When You
Sign In to Messenger”
Q307294, “Common Solutions for Windows Messenger
Account Logon Issues”
Q324214, “You Cannot Make Phone Calls or Start Voice or
Video Conversations with Windows Messenger”
Q306298, “Description of the Windows Messenger Reverse
Connection Process Used by Remote Assistance”
Q306800, “HOW TO: Provide Remote Assistance in Response
to Windows Messenger Invitation in Windows XP”
Q314353, “Description of the MSN Add-In for Windows
Messenger”
Q314381, “HOW TO: Receive Windows Messenger Messages
and Alerts on Your Mobile Device” 15
Additional Resources (2)
Book
Microsoft Windows XP Inside Out, Chapter 23
“Communicating Over the Internet,” Microsoft
Press, 2001 (ISBN: 0-7356-1382-6)
Microsoft Windows Messenger Web site
http://messenger.msn.com/
16
Conclusion
System requirements
New features
Troubleshooting common issues
17
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