Innovations in cloud-based solutions, social computing, and mobile devices are shaking up business models and transforming how business is done. Based on anecdotal analysis of how users work, Greg Merkle, VP of product strategy, design, and information architecture at Dow Jones & Co, has identified some emerging trends in enterprise technology for 2012: 1. Search has become a multidimensional process that, through collaboration and Big Data, is evolving from ad hoc discovery into a rich infrastructure and a method for learning. 2. Bookmarks, "likes," and shared information from the consumer space are taking hold in the enterprise.