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UNLV VPN Guide for Windows Users What is VPN? VPN is an acronym for Virtual Private Network. Using a VPN client on a computer off-campus allows you to access on-campus network resources and/or provides a secure connection to your campus computer Who needs to use VPN? Anyone who needs access to UNLV network resources while off campus, or some users who need to Remote into their workstations while off-campus. Current locations requiring VPN While Remote Desktop can be used to connect to some workstations on campus, VPN is necessary to connect to workstations in newer buildings on campus as these networks have added security features that older buildings may not have. Users in the following buildings have workstations that are behind added security features, and VPN must be used to access them. SU - Student Union SSC – Student Services Complex GUA – Greenspun SEB - Science and Engineering ASC - Academic Success Center HPS - Police Services RWC – Recreation and Wellness RAJ First Floor Process for getting VPN access Contact the Help Desk and they will ensure/process the following steps for you: 1. A static IP will be assigned to your computer if you do not already have one. You will need a static IP address in order to access your computer remotely 2. Verification that you have an active wireless account 3. Access granted to a VPN connection 4. OIT staff will then provide installation instructions. This information is included below as well. 5. Download the software and install on any off campus computer that you need to use it on. 6. Follow the after-installation steps for Vista computers Downloading and Installing the VPN client for Windows NOTE: You must have a wireless account and you must have already been granted access to VPN before downloading and installing the VPN client software. 1. Go to the download site URL: https://vpn.noc.unlv.edu/ Logins require UNLV wireless credentials. Contact the Help desk if you need wireless account assistance. 2. Click the download link to get the software for Windows. 3. Save the file to your computer and then Run from the file you download. Unlv_vpn.exe 4. Follow the prompts in the installation wizard. Click OK in any message boxes to continue. 5. Review the post-installation instructions for Vista if you are installing VPN on a Vista machine. Using the VPN client for secure remote access UNLV uses OpenVPN for its secure connections. You will see OpenVPN GUI as an application listed in your start menu, and/or as an icon on your desktop. Double click the icon or select OpenVPN GUI in your Start Menu to run the program. OpenVPN runs as a system-tray applet, so an icon will appear in the lower-right corner of the screen, by your clock. Double click on the system tray icon to start an OpenVPN session. Red computer screens in this applet icon mean you are currently disconnected. You will be prompted to log in. Enter your wireless username and password and click OK. If your connection is successful, the OpenVPN Connection (unlv) box will be minimized back to your System Tray in the bottom right corner. The computer screens in that icon will now be green showing you are connected. You may now access campus network resources or use Remote Desktop to connect to your campus computer. If your connection fails, you will see that message in the OpenVPN Connection (unlv) dialog box and an error message might pop up. If this occurs, please note this information, contact the help desk, and someone will assist you. Sample error IMPORTANT Notes: Make sure you disconnect the VPN client after each use. The client will not allow you to have multiple connections, will not time out, and will not allow a new session to end a previous session. For security and for proper functioning, you must disconnect each session. To disconnect, right click the OpenVPN icon in your system tray (bottom right) and select Disconnect from the menu. The Green computer screens in the icon (connected) will turn Red (disconnected). The operational speed of using Remote Desktop can be slow and is often unavoidable. If you need more information on using Remote Desktop Connection, please consult a help desk technician. Mac users can also contact the Help Desk for information on Tunnelblick VPN ReadMe File Information IMPORTANT NOTE FOR VISTA USERS Note that on Windows Vista, you will need to run the OpenVPN GUI with administrator privileges, so that it can add routes to the routing table that are pulled from the OpenVPN server. To facilitate this please follow these steps: 1. Locate the OpenVPN GUI icon on your desktop, start menu, or programs. 2. Right-click the OpenVPN GUI icon and select Properties. 3. In the OpenVPN GUI Properties dialog box, click the Compatibility tab. 4. In the OpenVPN GUI Properties dialog box Compatibility Tab, make sure "Run this program as administrator" is checked and click OK. Now when you run OpenVPN GUI it will ask you to confirm that it should run with administrative access, you must allow it to do so or OpenVPN will not work properly. GENERAL QUICKSTART FOR WINDOWS To start OpenVPN, first run the OpenVPN GUI by double clicking on the desktop icon or start menu icon. The OpenVPN GUI is a system-tray applet, so an icon for the GUI will appear in the lower-right corner of the screen. Double click on the system tray icon to start an OpenVPN session.
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