Mita Shah by pengxuezhi


									                                                Mita Shah
23 Edinburgh Ct, Edison, NJ 08820                                             732-662-7754(H)                                                           732-491-7115(C)

HARDWARE            HP DL series Servers, Dell PowerEdge Servers, workstations and laptops, Access
                    Gateway, F5, Netscaler, Wanscaler, Nokia/Checkpoint firewalls, Cisco routers,
                    switches and Thin Client

SOFTWARE            IPSO, Cisco IOS, Windows 2000/XP/2003/2008 servers and workstations, NT/Active
                    Directory 2000/2003, Exchange 5.5/2000, Microsoft Internet Security & Acceleration,
                    Citrix XenApp, Citrix Xendesktop, Provisioning server, Xen server, VMWare, SQL
                    6.0/2000/2005, McAfee, TrendMicro

LANGUAGES           Cobol

Education           BS – Gujarat University
                    Diploma in Computer Studies, BITS, Ahmedabad, India

Certification       CCSP track- Passed CSPFA – Cisco Secure PIX Firewall Advanced

                    CCNA (Cisco ID: CSCO10320799)

                    MCSE – Microsoft Certified Systems Engineer
                    (Windows NT Workstation 4.0, Windows NT Server 4.0, Windows NT 4.0
                    Enterprise, Networking Essentials. TCP/IP, Exchange Server 5.5)

                    Courses attended:

                    Citrix Netscaler : Basic Operation and Administration

                    Citrix Presentation server 4.0

                    Check Point NGX CCSA/CCSE

                    Cisco Secure PIX Firewall Advanced

                    Building Scalable Cisco Internetworks

                    Network Security I &II (T.I.C.S.A)


7/10 – present   Citrix Consulting Services/Glasshouse Technologies

                        AllState Chicago – Citrix Infrastructure Assessment
                        Eclipsys, NJ – XenApp 6.0 Design and PVS POC
                        KPMG, Canada – Infrastructure Assessment, XenApp 6.0 and PVS POC
                      AOPC, PA – Architect, build and manage the Citrix XA 5.0 infrastructure to
                       support the Unified Judicial System of Pennsylvania State, Manage and lead the
                       Citrix team, provide Operational support, training to resident Citrix team and
                       NOC team members.

10/09 – 6/10   Citrix Senior Engineer, Chartis Insurance, NJ

                      Design, build and support Presentation Server 4.5 farm running on 64 bit
                       Windows platform to support the work from home initiative of approx 40k
                       insurance underwriters
                      Participate in DR build, failover and DR testing
                      Install and Support Netscaler and load balancing

4/04 – 7/10    Lead Systems Engineer/Architect, Bowne Technology Enterprise, NJ

                      Project implementation – implement and provide 2nd and 3rd tier support for
                       various projects like application and or infrastructure upgrades and new client
                       set up.
                      Citrix Infrastructure:
                       Designed and build mission critical Active/Active Citrix Presentation server 4.5
                       farm across 2 datacenters for international outsourcing partners using Access
                       gateway, NetScaler and Web interface. Installed and tested applications on PS
                       servers and created Group policy for securing the servers, managing folder
                       redirections and drive mappings for better and faster performance. Planned and
                       scheduled pilot testing of applications by a small group of users with the
                       capability of switching back to the old 4.0 farm using the same websites to avoid
                       any production downtime before the final cutover.
                       Designed and build mission critical farm for domestics and international
                       employees for remote access using Access Gateway, NetScaler, Web interface
                       and PS 4.5. The core farm was build domestically and extended to hub-sites to
                       provide better and faster performance while connecting to local resources at the
                       sites. Created and tested authentication and session policies to check AV dat
                       files, Microsoft hot-fixes and presence of firewall for end-point-analysis
                      Citrix upgrade POC: Designed new Xen App 6.0 farm to virtualize Xen App
                       servers using Xenserver 5.5 and Provisioning server, package applications
                       using Profiler to stream the Apps and install Web interface, License server and
                      DataCenter migration: Participated in Data center migration from planning to
                       migrating web servers, application servers, Citrix Xen Servers, Access gateway
                       and Netscalers including creation of logical diagrams and preparing CC’s for
                       final move and testing of applications after the move.
                      Installed and configured Citrix Xendesktop, provisioning server for desktop
                       virtualization POC.
                      Installed and configured VMWare View 4 for Desktop virtualization.
                      Designed and created SSLVPN infrastructure for remote access for specific
                       projects and acquisitions using Access gateway
                      Configure and support load balancing of various websites using Netscalers for
                       high availability.
                      Participated in Cisco switches and routers replacement project and ordering
                      Participated in F5 migration project.
                      Currently working on Checkpoint Firewall upgrade project.
                  Perform load testing of web sites using Mercury Load Runner. Load testing
                   involves creating scripts, executing a load test as per the requirement and
                   generates load test reports.
                  Install, configure and support web hosting on IIS 5.0/6.0 servers.
                  Provide daily support and maintenance for about 450 servers in the data center.
                  Provide 7/24 support for different application services provided by the company
                   to the external and internal customers
                  Install, configure and troubleshoot NT/2000/2003 servers, vmware ESX 2.0 and
                   3.0, IIS 5.0/6.0 servers, CA servers, File and print servers, DHCP, DNS servers
                  Perform load testing using Mercury Load runner.

1/05-3/05   Senior Systems Engineer, NCS, Johnson & Johnson, NJ

                   Work on IIS datacenter consolidation project – work with different departments
                   and vendors to gather the information to move their web sites to the datacenter
                   in a shared or independent 3 tiered infrastructure, migrated the websites to the
                   datacenter as per the schedule.

4/02-3/04   Infrastructure Administrator, WLHI, NJ

                  Provide primary network support and to Satellite offices of a Wide Area
                   network in a Windows NT/2000/2003 environment with over 40 servers
                  Maintenance and support of PIX firewall and Windows Security
                  Provide Frame relay and ISDN support
                  Install, configure and troubleshoot NT/2000/2003 servers, Active Directory,
                   Exchange 5.5 server, Mail Sweeper, IIS 4.0/5.0 server, file and print server,
                   DHCP, WINS, DNS, RAS servers, Trend Micro client/server Antivirus and
                   nightly backups using Veritas Backup Exec 8.x/9.x
                  Build a Pilot Citrix Server Farm (Metaframe XP) with Nfuse front end,
                   Secure Gateway and STA to host the logistic application over the internet to
                   cut the cost of frame-relay network. Installed recommended patches and service
                   packs for both Windows 2000/2003 and Citrix Metaframe XP. Published
                   applications, configured printers, created user groups, installed Metaframe
                   licenses and provided user support and training. Configured Cisco router 2610
                   for internet connectivity and ISDN backup at 2 locations. After live testing for a
                   month by one location added 5 more locations to access the Citrix servers over
                   the internet. Also configured the PIX firewall for the connectivity between
                   Nfuse and CSG servers on the DMZ with the Metaframe XP and STA server on
                   the LAN
                  Maintain and troubleshoot the existing Citrix server farm running Metaframe 1.8
                  Install and configure Trend Micro Server Protect server and deployed the
                   server protect software using remote installation on the servers. Installed and
                   configured Officescan Server and deployed the officescan antivirus software on
                   the workstations
                  Install, configure and support VPN (Nortel & Netscreen) for remote users
                  Build Disaster recovery site in Stockholm
                  Assist I.T. Manager in development of Project plans
                  Created Project Plan for Windows 2000 migration.
                  Test, evaluate and recommend upgrades to existing infrastructure
                  Provide Tier II and III support for network and LMS application
                  Track, manage and document changes to internal infrastructure as it relates to
                   business partners
08/97-3/02   Paragon Computer Professionals

             Systems Engineer - ABC TV, New York, Consultant 09/00 -3/02

                    Design and Supervise the infrastructure of AP News Center
                    Evaluate, specify new hardware and new OS
                    Install Windows NT 4.0/2000 servers, Active Directory, Clustering, DHCP,
                     DNS, RAS Servers
                    User management
                    Exchange administration
                    Administration and troubleshooting file, print, RAS servers
                    Install Citrix server, publish applications and load balancing.
                    Citrix client rollout and support
                    Coordinated configuration of Cisco router 2600, 4000
                    Planning and deploying of massive desktop roll out
                    Communicate and coordinate with different department head for various
                    Managing and supporting 5000+ user environment in a team of 20 engineers.
                    Network segmentation project including subnet planning and server
                    Building standard images for various hardware platform

             AT&T/GRE, New Jersey, Consultant, 12/97-8/99
                 Install, configure and troubleshoot Windows NT 4.0, DHCP, WINS, RAS
                   server, SMS server, Trust relation-ship
                 Install and configure MS Exchange 4.0/5.0 and Outlook 97/98 clients
                 Install options packs and service packs
                 Troubleshooting Winnt profiles, shares and permissions
                 Managing User accounts
                 Creating Distributions Lists for SMS
                 Troubleshooting using SMS administrator
                 Install, configure and troubleshoot Windows 95/98/NT workstations at different
                   AT&T locations supporting over 2000+ users
                 Install and configure RAS/LAN clients using TCP/IP – dialup adapters
                 configure IE 3.x/4.x, MS-Office 95/97, McAfee, MS-Project, ATT mail,
                            Electronic vouchriter, Pathway Access 3.20, Refmis 4.0, Prompt, CAD,
                   Ice 98, Netscape
                 Install Y2K patches for Windows 95, Windows NT 4.0, MS-Office, Internet
                   Explorer and BIOS upgrades

                 Other responsibilities included Queue management:
                  Responsible for ticket queue and on time closing of the tickets. Also join the
                     weekly conference calls for queue management

             IBM/LUCENT, New Jersey, Consultant, 8/97-11/97
                 Install and test Siebel software for 2000 sales executive
                 Configure Remote Access clients to access network servers via TCP/IP – Dial
                   up adapters/LAN Cards. Performed initial Siebel download, synchronization and
                     Trained end users on using dial up networking and synchronizing to the Siebel
                     Test and document the VOR (Virtual Opportunity Room) which involved the
                      installation of Netscape 3.x/4.x, RSA Secure PC 2.02 and Microsoft viewers.
                      Testing the test links for Excel, PowerPoint and Word and configure remote
                      access clients.

8/96-8/97     Global Software Technology, TN

              As a part of Systems Support team, responsible for the installation, maintenance and end
              user support of Windows NT based network. Some of the tasks performed are:

                     Installing servers, managing users, groups and resources
                     Monitoring, optimizing and maintaining NT network
                     Managing domains and trust relationships
                     Setting up DHCP, WINS and DNS servers
                     Installing and configuring RAS servers and remote clients
                     Installing IIS for intranets and internet sites
                     Installing application software and providing end user training

01/98-05/05   Part-time Network Administrator NJASA, New Jersey
                    Rolled out Netware 4.11 to Windows NT 4.0 to Windows 2000
                    Configure the LAN for Internet connectivity via DSL using Cisco 2621
                    Provide PIX support
                    Creating user accounts, home directories, printers, shares and groups
                    Upgraded 95 clients to Win98 and Win2k Pro.
                    Installed Outlook 2000 client and IE 5.5 and Office Suite
                    Install Mcafee Netshield 4.5, NAV on the servers
                    Install and configure DHCP, WINS and RAS servers.

              Ongoing support for the network including desktops, server, anti virus and
              LAN Connectivity.

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