This attorney drafted Extended Warranty Contract sets forth the terms of an extended
warranty between a customer and a company. The document intends that the company
offering the warranty insert a copy of the company’s extended warranty form, to be filled
out by the consumer, in Schedule A. As drafted, this agreement requires the customer
to pay an enrollment fee and further contains a limited liability provision and guidelines
for warranty program redemption. This form can be modified to fit the needs of any
company that would like to offer a warranty program for its products.
[Instruction: Insert company logo/letterhead here.]
Extended Warranty Contract
The Extended Warranty Service (“Program”) is offered pursuant to the terms of this agreement,
including the completion in its entirety of the form set forth as Schedule A – Extended Warranty
Form, which shall be considered incorporated herein. The Program extends the term of _____
[Instruction: Insert company name.] (“Company”) standard warranty for an additional period
of time depending upon the choice indicated below. For Company’s standard warranty terms,
please consult the warranty terms enclosed with your product at the time of purchase.
Enrollment is accomplished by receipt of the enclosed registration form and payment of the
applicable fee plus applicable tax, if any. Once enrolled, the Program is valid for the stated term
and is not transferable. The enrollment fee, including any applicable tax paid, is NOT
refundable. Customers may register for the Program at any time within the first 30 days after
the original product purchase [Instruction: Revise as applicable.]. Enrollment pricing is
subject to change without notice. THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED,
WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN. THIS
PROGRAM IN NO WAY EXPANDS OR ENHANCES THE APPLICABLE LIMITED
PRODUCT WARRANTY, EXCEPT TO PROVIDE AN ADDITIONAL PERIOD OF TIME
DURING WHICH THE LIMITED WARRANTY AS SET FORTH HEREIN WILL BE
NOT COVERED BY THE EXTENDED WARRANTY: Loss of or damage to the product due
to abuse, mishandling, improper packaging by you, alteration, accident, or failure to follow
operating, maintenance or environmental instructions prescribed in the product’s user manual.
[Optional language and Comment: The battery is not covered under the extended warranty.
Also, set forth any additional items which are not covered by the extended warranty.]
LIMITATION OF LIABILITY
[Optional language and Comment: COMPANY WILL NOT BE RESPONSIBLE FOR ANY
DAMAGE TO, OR DATA LOSS OF, ANY PROGRAMS, DATA OR REMOVABLE
STORAGE MEDIA THAT MAY OCCUR DURING REPAIR OR DUE TO
REPLACEMENT OF THE PRODUCT. This language may be deleted if inapplicable.
Also, add any other applicable limitations of liability due to particular nature of product
The Program is valid for the consumer and product serial number registered at the time of
enrollment. Specifications and pricing subject to change without notice. Selection, offers and
programs may vary by country; see your Company representative for complete details.
© Copyright 2012 Docstoc Inc. 2
Company Program Redemption Guidelines:
Note: For product warranty, please refer to your product warranty form that you received with
the original purchase of your product.
1. Program must be purchased within the first thirty (30) days from the original date of
product purchase [Instruction: Revise as applicable.]. This program is available to the
first consumer purchaser of new product only.
2. Program purchases must be purchased and registered with Company for each consumer and
product serial number. Company will issue a confirmation of the extended warranty for
each registered consumer and serial number. Any consumer and serial number not being
registered will have a standard warranty as stated in the users’ guide.
3. Batteries and software are not covered in the extended warranty program. [Instruction:
Revise as applicable.]
4. The customer is solely responsible for shipping costs to return the product to Company.
5. Repair includes expedited repair and expedited shipping to return the customer’s unit.
6. Customer’s original unit will be repaired and shipped out within seven (7) days upon
receiving the unit, excluding transportation time and time required for customs clearance,
unless otherwise expressed by Company. Company will return the repaired unit to customer
via Overnight shipping, at Company’s sole cost and expense.
7. Program is valid for the consumer and product serial number registered at the time of
enrollment or the product serial number for the replacement unit.
8. Program details and pricing subject to change without notice.
9. Programs may differ by country. Prices may vary due to currency conversion.
10. Physical damage and user abuse are not covered under this program and not considered a
11. Only authorized Company technicians may perform service and support to Company
products. All services performed by unauthorized technicians will void your Company
12. Additional information may be requested at the time of service request.
13. This Agreement constitutes the entire agreement of the parties with respect to its subject
matter, and may not be changed orally, but only by an agreement in writing signed by both
© Copyright 2012 Docstoc Inc. 3
Schedule A – Extended Warranty Form
[Instruction: Insert Company extended warranty form which must be filled out by
© Copyright 2012 Docstoc Inc. 4
INFORMATION AND FORMS ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND
INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS
FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL DOCSTOC, INC., OR ITS AGENTS, OFFICERS, ATTORNEYS,
ETC., BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE
THE MATERIALS, EVEN IF DOCSTOC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. They are for
guidance and should be modified by you or your attorney to meet your specific needs and the laws of your state or jurisdiction. Use at
your own risk. Docstoc® is NOT providing legal or any other kind of advice and is not creating or entering into an Attorney-Client
relationship. The information, reports, and forms are not a substitute for the advice of your own attorney. The law is a personal matter
and no general information or forms or like the kind Docstoc provides can always correctly fit every circumstance.
Note: Carefully read and follow the Instructions and Comments contained in this document for your customization to suit your specific
circumstances and requirements. You will want to delete the Instructions and Comments from open bracket (“[“) to close bracket (“]”)
after reading and following them. You (or your attorney) may want to make additional modifications to meet your specific needs and the
laws of your state. The Instructions and Comments are not a substitute for the advice of your own attorney.
◊ Where within this document you see this symbol: ◊ or an instruction states “Insert any number you choose◊,” or something similar, or
there is a blank for the user to complete, please note that although Docstoc believes the information or number may be any that the user
chooses, and that there is no law governing what the information or number should be, you might want to verify this, including by
consulting with your own attorney practicing in your state. Because the law is different from jurisdiction to jurisdiction and the laws are
subject to change, Docstoc cannot guarantee—and disclaims all guarantees—that it is correct for the information or number to be
anything that the user chooses.
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tree alternatives and choices, and reports, no matter how seemingly customized to conform to the laws and regulations applicable to you,
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divisions, have highly specific laws and regulations, and our information / forms / reports may not take all those specific laws and
regulations into consideration, although we tried to do so.
Docstoc is not a law firm and the employees and contractors (including attorneys, if any) of Docstoc are not acting as your attorneys, and
none of them are a substitute for the advice of your own attorney licensed to practice law in your state. The employees or contractors of
Docstoc, who wrote or modified any form, instructions, tips, comments, decision tree alternatives and choices, and reports, are NOT
providing legal or any other kind of advice and are not creating or entering into an Attorney-Client relationship. Any such form,
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