Staff Dialogue Protocol Guide

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					This document provides guidance on proper employee communication in the workplace.
This guide provides information about communication exchanges that can take place
amongst employees within the organization or amongst employees and customers or
vendors. Implementing and enforcing the suggested dialogue protocol in this document
will not only protect the public relations of the company, but it will also limit the
company's potential liability. This guide is useful for small businesses or other entities
that want to establish a uniform and consistent dialogue policy for their employees.
 (This guide walks employees through proper ways to communicate in various business
situations. Explanations are provided as to the types of communication and potential
consequences of improper communication that would fall within each category. Examples and
tips for successful transmissions are also included.)


          [Insert Company Name and Logo] Staff Dialogue Protocol Guide

                                                            Table of Contents

1.0 Introduction ............................................................................................................................ 4

   1.1 General .............................................................................................................................................. 4

   1.2 Why Should You Use This Guide? ................................................................................................... 4

2.0 Management ........................................................................................................................... 4

   2.1 Types of Communication Between Employees and Managers ......................................................... 4

   2.2 Potential Consequences of Improper Communication ...................................................................... 4

3.0 Colleagues ............................................................................................................................... 5

   3.1 Types of Communication Between Employees and Colleagues ....................................................... 5

   3.2 Potential Consequences of Improper Communication ...................................................................... 5

4.0 External Suppliers or Customers ............................................................................................ 5

   4.1 Types of Communication Between Employees and External Suppliers or Customers .................... 5

   4.2 Potential Consequences of Improper Communication ...................................................................... 6

5.0 Guidelines ............................................................................................................................... 6

   5.1 Interoffice Communications ............................................................................................................. 6

   5.2 Formatting ......................................................................................................................................... 6

6.0 Tips .......................................................................................................................................... 6

   6.1 Advice for Overall Business Communications Etiquette.................................................................. 6

7.0 Samples ................................................................................................................................... 7

   7.1 Management ...................................................................................................................................... 7



© Copyright 2011 Docstoc Inc.                                                                                                               2
  7.2 Colleagues ......................................................................................................................................... 8

  7.3 External Suppliers or Customers....................................................................................................... 9




© Copyright 2011 Docstoc Inc.                                                                                                            3
1.0     Introduction

         1.1    General

                This document is intended to educate employees on proper communication in the
                workplace. Provided within are various explanations and examples that should be
                reviewed and referenced by all employees. Effective communication has been
                shown to be a factor in levels of safety, decision-making, quality of work, new
                idea generation, teamwork, and overall employee satisfaction.

         1.2    Why Should You Use This Guide?

                Technology has not only created new ways in which we can communicate
                electronically, through these methods, transmission of business information have
                changed. Laws governing business and employment practices are also being
                continually transformed. Due to the informality caused by the increase in digital
               
				
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Description: This document provides guidance on proper employee communication in the workplace. This guide provides information about communication exchanges that can take place amongst employees within the organization or amongst employees and customers or vendors. Implementing and enforcing the suggested dialogue protocol in this document will not only protect the public relations of the company, but it will also limit the company's potential liability. This guide is useful for small businesses or other entities that want to establish a uniform and consistent dialogue policy for their employees.