Return Material Authorization (RMA)
(Instructions: This document is used by customers to request a Return Material Authorization to allow
them to return materials. The text in this document should be tailored for your business and the
information required for your return process.)
Please ensure your request meets the following criteria prior submitting this RMA:
1. (enter criteria 1)
2. (enter criteria 2)
3. (enter criteria 3)
Please complete the Customer, Material, and Return information below. All fields are required and must
be completed in order to process your RMA.
Customer Information
Company: Address:
Contact Name: Contact Phone:
Contact Email: Contact Fax:
Material Information
Material Name: Part Number:
Sales Order Number: PO Number:
Return Information
Damaged Defective Other (please explain below)
Reason for Return:
Dissatisfied Incorrect Item Explanation:
Replace Refund Store Credit
Return Type:
Exchange Repair
Expected Return
Return Quantity:
Shipping Date:
Please submit this completed form to the email or mailing address below. Once your RMA is processed
you will receive an email with your RMA number and return instructions.
Email: Mailing Address:
email@company.com Company
123 First Street
City, State 11111
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