Return Material Authorization (RMA) Form

					This document is used by customers to request a Return Material Authorization (“RMA”)
to allow them to return products. This form requires the customer to provide their
contact information, the material information, and the return information. Additionally,
this document can be customized to provide for any additional industry specific
language that may be necessary. This document should be used by small businesses
or other entities that sell products to consumers and want to provide consumers with a
method to return merchandise.
                                Return Material Authorization (RMA)

(Instructions: This document is used by customers to request a Return Material Authorization to allow
them to return materials. The text in this document should be tailored for your business and the
information required for your return process.)

Please ensure your request meets the following criteria prior submitting this RMA:

    1. (enter criteria 1)
    2. (enter criteria 2)
    3. (enter criteria 3)

Please complete the Customer, Material, and Return information below. All fields are required and must
be completed in order to process your RMA.

                                           Customer Information
Company:                                               Address:
Contact Name:                                          Contact Phone:
Contact Email:                                         Contact Fax:


                                           Material Information
Material Name:                                         Part Number:
Sales Order Number:                                    PO Number:


                                            Return Information
                            Damaged                  Defective             Other (please explain below)
Reason for Return:
                            Dissatisfied             Incorrect Item     Explanation:

                            Replace                  Refund                Store Credit
Return Type:
                            Exchange                 Repair
Expected Return
                                                       Return Quantity:
Shipping Date:


Please submit this completed form to the email or mailing address below. Once your RMA is processed
you will receive an email with your RMA number and return instructions.

Email:                           Mailing Address:
email@company.com                Company
                                 123 First Street
                                 City, State 11111




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Description: This document is used by customers to request a Return Material Authorization (“RMA”) to allow them to return products. This form requires the customer to provide their contact information, the material information, and the return information. Additionally, this document can be customized to provide for any additional industry specific language that may be necessary. This document should be used by small businesses or other entities that sell products to consumers and want to provide consumers with a method to return merchandise.