Project Quality Plan

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									This is a plan that is used to define how an ongoing business project will meet the
quality control standards set by a company. This plan includes a project introduction,
defines the roles and responsibilities of project sponsors and managers, and establishes
a quality assurance methodology. This document should be used by small businesses
or other entities that want to ensure each phase of an ongoing project is meeting the
quality standards of the business.
DOCUMENT INFORMATION
Title                           Title of this document
Category/Department             Process category, or the name of the department that will use this
                                document
Author                          Name of the person who completed this template
File Location                   Link (or file path) to where the most current version of this document will
                                be located


REVISION HISTORY
Date            Name                       Revision Summary                                      Pages
Date revision   Person who revised the     Summary of the changes that were made                 Pages
was made        document                                                                         where
                                                                                                 changes
                                                                                                 were made




© Copyright 2011 Docstoc Inc.                                                                1
Table of Contents
SECTION 1.            Introduction ....................................................................................................................... 4

  1.   Purpose.............................................................................................................................................. 3

  2.   Project Overview .............................................................................................................................. 3

  3.   Acronyms and Glossary .................................................................................................................... 3

SECTION 2.            Roles and Responsibilities ................................................................................................ 3

  1.   Project Sponsor ................................................................................................................................. 3

  2.   Project Manager ................................................................................................................................ 3

  3.   Business Analyst ............................................................................................................................... 3

  4.   Developer .......................................................................................................................................... 3

SECTION 3.            Quality Assurance Methodology ...................................................................................... 4

  1.   Quality Standards .............................................................................................................................. 4

  2.   Documentation Standards ................................................................................................................. 4

  3.   Metrics .............................................................................................................................................. 4

SECTION 4.            Quality Assurance Process ................................................................................................ 4

SECTION 5.            Escalation Plan .................................................................................................................. 5




© Copyright 2013 Docstoc Inc.                                                                                                               2
SECTION 1.               Introduction
        1.      Purpose
(Instructions: Provide the reason this document is being created. At a high level, explain who should use
this document, why they should use this document, and when they should use it.)

        2.      Project Overview
(Instructions: Provide an overview of the project, including the problem statement and the project
objectives. Briefly describe the project schedule, scope, dependencies, and stakeholders.)

        3.      Acronyms and Glossary
(Instructions: List the acronyms or key terms that you use in this document, along with their definitions.)

Term                   Definition




SECTION 2.               Roles and Responsibilities
        1.      Project Sponsor
(Instructions: Describe the role of this participant and summarize his or her roles and responsibilities in
relation to this process.)

        2.      Project Manager
(Instructions: Describe the role of this participant and summarize his or her roles and responsibilities in
relation to this process.)

        3.      Business Analyst
(Instructions: Describe the role of this participant and summarize his or her roles and responsibilities in
relation to this process.)

        4.      Developer
(Instructions: Describe the role of this participant and summarize his or her roles and responsibilities in
relation to this process.)




© Copyright 2013 Docstoc Inc.                                                                   3
SECTION 3.                 Quality Assurance Methodology
           1.   Quality Standards
(Instructions: Document the existing Quality Standards that are used within the organization. Describe
all applicable processes, procedures, checklists, etc. Include hyperlinks to any related documentation.)

           2.   Documentation Standards
(Instructions: List all document templates that must be used for this project, and where the templates are
located. Describe the purpose of each template and who is responsible for completing them.)

           3.   Metrics
(Instructions: Document the metrics that will be tracked during the lifecycle of the project, including who
is responsible for collecting and organizing the data, when the data will be collected, how the data will be
collected, and when it will be reviewed.)

SECTION 4.                 Quality Assurance Process
(Instructions: List the activities or deliverables that should be reviewed during each phase of the project.
For each item, include a short description of the activity/deliverable, when it must occur, the participants
involved, and any documentation that will be included in the review. Sample entries have been made in
the table below to demonstrate the information required.)

Activity/Deliverable        Timing                      Participants               Documentation
Planning
                                                            Department Manager
                                                            Project Manager          Project Charter
Project Charter Approval    Prior to project kick-off
                                                            Customer                  document
                                                             Stakeholders
Activity                    Timing                      Participants               Documentation
Analysis
                                                                                     Detailed
                                                           Business Analyst          Requirements
                                                           Customer                  document
Requirements Review and     Prior to entering the
                                                            Stakeholders            As-is Process Flow
Sign-off                    Design phase
                                                           Project Manager           diagram
                                                            (optional)              To-be Process Flow
                                                                                      diagram
Activity                    Timing                      Participants               Documentation
Design
                                                                                      To-be Process Flow
                            After the Developer has
                                                                                       diagram
Code Review                 completed the design work      Development Team
                                                                                      Program Code
                            and prior to testing
Activity                    Timing                      Participants               Documentation
Implementation
Post Implementation         Two weeks after the                                      Post Implementation
                                                           Project Team
Review                      project is implemented                                    Review document
Activity                    Timing                      Participants               Documentation


© Copyright 2013 Docstoc Inc.                                                                   4
SECTION 5.              Escalation Plan
(Instructions: Document the process to escalate unresolved quality issues to management. Specify who
will receive the escalation and how it will be communicated.)




© Copyright 2013 Docstoc Inc.                                                              5

								
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