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Product Gap Analysis Template

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					This Product Gap Analysis Template is a business assessment tool used by a company
to compare its actual performance with its desired performance. Gap analysis
evaluates current, actual performance and the necessary improvements to close the
gap and reach the desired performance. Correct gap analysis should increase a
company's production and efficiency, resulting in higher quality products at a lower
costs. This document provides a template to help a company perform gap analysis for
its products or services. It should be used by managers or officers of a company to
increase performance.
Table of Contents
TABLE OF CONTENTS ................................................................................................................ 2

PRODUCT GAP ANALYSIS ........................................................................................................ 3

   INTRODUCTION ....................................................................................................................... 3

   Objective ..................................................................................................................................... 3

   Methodology ............................................................................................................................... 3

   Scope ........................................................................................................................................... 3

PROCESS PRESENTATION ........................................................................................................ 5

GAP IDENTIFICATION AND ANALYSIS ................................................................................. 6




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PRODUCT GAP ANALYSIS
INTRODUCTION
(Instruction: Provide a background or a description of the product.)

iCONNECT is a file-sharing application that allows users to upload and share files online. Once
saved on the online database, these files may then be made available for download by all or
selected parties. iCONNECT is highly flexible, equipped with customization options enabling
users to make an uploaded file available for public (group) or private (individual) sharing. The
system supports a variety of file formats – DOC, PDF, JPEG, GIF, BMP, MP3, MP4, WAV,
AVI, etc. With the system’s well-structured interface and its wide global coverage, iCONNECT
has facilitated one of the largest file-sharing communities, catering not only to independent users
(private individuals) but also to companies that consistently engage in global transactions.



Objective
(Instruction: Cite your objectives for initiating a gap analysis procedure.)

This gap analysis aims to check the features of iCONNECT against customer requirements.
Through the assessment of our product features and the identification of client expectations, this
gap analysis will facilitate the formulation of an action plan and ensure that what we provide is
in line with what customers need.



Methodology
(Instruction: Explain how the gap analysis process is to be implemented. Cite research or data
gathering methods to be used by the members of the company.)

For independent users, an online survey will be conducted to solicit feedback on how effective
iCONNECT is in addressing their file-sharing concerns. For corporate clients, a questionnaire
will be sent through email. An internal monitoring of site activities and the community forum
will also be done to check for possible trends or complaints.



Scope
(Instruction: Specify the coverage of the gap analysis. Indicate specific areas or features of the
product that need to be analyzed or examined.)

The questionnaire and survey forms are specially designed to obtain feedback focusing on:


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Description: This Product Gap Analysis Template is a business assessment tool used by a company to compare its actual performance with its desired performance. Gap analysis evaluates current, actual performance and the necessary improvements to close the gap and reach the desired performance. Correct gap analysis should increase a company's production and efficiency, resulting in higher quality products at a lower costs. This document provides a template to help a company perform gap analysis for its products or services. It should be used by managers or officers of a company to increase performance.