Handy Reference Guide

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					                                                                                        The Basics                                         Keyboard Shortcuts
                                                                             These symbols                                             Shortcuts in Windows itself             Press these
                                                                             are all icons.            This is the desktop             Show Start Menu:                        keys at the
                                                                                                                                                                               same time.
                                                                                                                                       View Desktop:                   +D

                           31-Tip                                                                                                      Search:
                                                                                                                                       Open My Computer:
                                                                                                                                                                       + F (for find)
                                                                                                                                                                       + E (for explore)

                           HANDY                                                                                                       Copy:
                                                                                                                                       Paste :
                                                                                                                                                                   ctrl + C
                                                                                                                                                                   ctrl + V

                         REFERENCE                                                                                                     Cut:                        ctrl + X
                                                                                                                                       Close the current window: Alt + F4
                                                                                                                                                                         (this doesn’t mean
                           GUIDE                                                                                                                                         press F and 4 — it’s
                                                                                                                                                                         the F4 key near the
                                                                                                                                                                         top of the keyboard)

                 Computers One Step at a Time
                                                                                                                                       Common Keyboard Shortcut Combinations
                         “The easiest way to                                                                                           Find within a document:       ctrl + F
                              learn to use your PC.”                                                                                   Replace within a document:    ctrl + H
                   Instead of just telling you about                                                                                   Select everything (all):      ctrl + A
                   computers, our books show you how to                 The start   The task bar              The system tray          Undo:                         ctrl + Z
                   use them. There are plenty of pictures                button     (programs that are        (with the clock in it)   Redo something you’ve undone: ctrl + Y
                   showing you exactly where to point the                           running are shown here)                            Save:                         ctrl + S
                   mouse and where to click. There are                                                                                 Open:                         ctrl + O
                   even videos to make it as clear as it                                                                               New document:                 ctrl + N
                   possibly can be.                                     Especially important desktop icons                             Print:                        ctrl + P
                                                                                                                                       Bold (text):                  ctrl + B
                   Find out more at www.osaat.co.uk                                                                                    Italic (text):                ctrl + I
                                                                               = My Computer — double clicking on this
                                                                        lets you access the different parts of your PC.                Underline (text):             ctrl + U

                                                                             = My Documents — this is how you control                        Common Function Key Shortcuts
                                                                        and access the files and folders stored on your PC.
                                                                                                                                             Help:                  F1
                                                                                                                                             Rename a file/folder:  F2
                                                                              = Recycle Bin — this is where any files you                    Refresh:               F5
                                                                        don’t want any more go when you delete them.                         eg if you’ve put a new disk in the disk
                                                                                                                                             drive and you want the window to
                                                                                                                                             update to show the files in that disk,
© Tim Wakeling 2005
                                                                                                                                             instead of the one you had in before.
                                                            fold here

Computers One Step at a Time and this card are products
of The Helpful Book Company, Proprietor Tim Wakeling.
Staying Safe on the Internet                                           What to do if it crashes                                          Useful websites
There are two parts to staying safe on the                        Computers do crash occasionally. Sometimes for no          Some good news pages:
internet:                                                         apparent reason at all. Whenever it happens to you,                 www.bbc.co.uk
                                                                  follow this checklist to see if it can be recovered                 www.timesonline.co.uk
The first is to have good anti-virus software                     without just switching the PC off and on again:
installed and to keep it up to date. Every so often                                                                          A couple of TV listings pages:
(or if your PC ever seems to be acting strangely),                1) First of all, wait. Make a cup of tea or walk around              www.radiotimes.com
run a full scan of your hard drive. Also make sure                   the room. Sometimes Windows will sort itself out                  www.uknetguide.co.uk/TV
you have your firewall activated if you’re running                   given enough time.
                                                                                                                             Search engines and portals
Windows XP.                                                       2) If just one program has crashed (rather than the
                                                                     whole system), try pressing escape. Occasionally
The second is to use your common sense                               that will cancel whatever the program was trying to
• If a web page looks shady, close it down straight                                                                                    www.uk.yahoo.com
                                                                     do, and bring it to life again.
  away.                                                                                                                                www.lycos.co.uk
                                                                  3) If that doesn’t work, try shutting down all the other
• If an email seems to be doing strange things,                      programs (saving any work as you go). Sometimes         Tourist Information Sites
  close it and delete it.                                            that can remove whatever’s causing the problem and                 www.tourist-information-uk.com
• If you get an email with attachments and you’re                    the stuck program will leap to life again.                         www.info-world.com/tourist.info
  not sure who it’s from, don’t open them, delete                 4) Try closing the program using the close button in
                                                                                                                                        (you can access lots of countries from this one)
  it.                                                                the top right hand corner (with a cross on) or by       Language and foreign phrases
• If you get an email with attachments from a                        right clicking on the button on the taskbar and                  Handy phrases in lots of languages:
  friend, but it doesn’t sound like them or it’s                     selecting “close”. If those don’t work, try pressing             www.gorin.com/phrase
  vague, don’t open it until you’ve checked with                     Ctrl+Alt+Del all at once, choosing the program in                www.omniglot.com/language/phrases
  them that they really did send it.                                 Task Manager and selecting “End Task”. Give it a        Travel Agents
• Don’t give your email address to dodgy-looking                     minute or so to try to close. Sometimes it might ask             Just one site here, since it brings
  websites.                                                          if you want to save your work. Say yes, but save it              together the standard UK travel agents.
• Don’t give your credit card details to dodgy-                      under a different name in case it’s been corrupted               www.travel-agents.org
  looking websites.                                                  since you last saved.
                                                                                                                             Other travel
• In fact, don’t give anything to dodgy-looking                   5) If none of that worked, try restarting your PC.
                                                                                                                                       You can check train times and book
  websites.                                                       You might still be lucky, though. Some programs can                  tickets online at:
• Don’t reply to spam, even to say “Don’t send                    “Auto-recover” what you were working on before a                     www.nationalrail.co.uk
  me any more spam!”                                              crash. Start the program again to see if it works.                   www.virgintrains.co.uk
And if you ever have anything strange happen, do                                                                                       and this site is good for booking cheap
                                                                  The other thing you should do is get into the habit of
a full virus scan straight away.                                                                                                       flights and hotels:
                                                                  saving your work often, even before you finish. That
Most of all, though, don’t let this all put you off               way, if your PC does crash (or there’s a power cut), you
using the web. Follow those rules and you’ll foil                 only lose a few minutes work.
                                                      fold here

the bad guys!

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