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UNEMPLOYMENT INSURANCE DIRECTOR
Under administrative direction: to organize an direct all activities of the Unemployment Insurance
Division; to coordinate the unemployment insurance program with related Federal and State programs;
and to perform related duties as assigned.
EXAMPLES OF WORK:
To be responsible for directing the unemployment insurance program and to interpret the policies, rules
and regulations promulgated by the Commission which relate to administration of the program; to plan,
organize and supervise, through staff officials, the maintenance of records of employees' contributions,
employees' earnings, benefit payments, administrative expenditures and all functions connected
therewith; in cooperation with staff officials and the Director, Unemployment Service Division, to work
out procedures for coordinating the claims work of the local employment offices with those of the
organizations' units with the central office; to supervise investigations of employers' liability, payroll
records, coverage of employees, etc.; to promote an effective public relations program of the
Unemployment Insurance Division; to work with and address employer and employee group, local or
Federal governmental agencies and welfare and civic groups; to participate in radio programs; to be
responsible for the preparation and issuance of reports on the work of the Unemployment Insurance
Division; to consult with and make recommendations to the Chairman on matters of policy; to act as
Secretary to the Commission; to serve as a member of the agency Procedures and Standards
1. Education equivalent to graduation from a standard 4-year high school, and 10 years of
successful, full-time, paid employment in progressively responsible positions involving work related to
the above duties, of which 5 years must have been in the special experience defined below:
graduation from an accredited 4-year college or university, and 6 years of successful, full-time, paid
employment in progressively responsible positions involving work related to the above duties, of which
5 years must have been in the special experience defined below:
an equivalent combination of education and experience, substituting 1 year of successful, full-time,
paid employment of 1 year of the required high school education, with a minimum substitution of 2
years; or substituting 1 successfully completed year of college education in an accredited college or
university for 1 year of the required general experience, wit a maximum substitution of 3 years.
Substitution will not be allowed for the required special administrative experience.
2. Thorough knowledge of the background and provisions of the North Carolina Employment
Security Law, the unemployment compensation titles of the Federal Social Security Act, and Federal
and State laws pertaining to related social legislation; industrial and labor conditions in the State;
principles an practices of business management as applied to public administration; functions and
problems involved in the administration of an unemployment insurance program and of the functions of
public employment offices; and economic and labor problems as evidenced by a passing grade on a
practical written examination.
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3. Ability to direct the work of others; to exercise good judgment in appraising situations and in
making decisions; to present comments and opinions clearly and concisely; and to deal tactfully with
the public, as evidenced by an investigation and a passing grade in an oral interview.
Employment in a responsible administrative capacity in work involving the supervision either directly or
indirectly through subordinates of a large staff, participation in the formulation of organizational policy
and the initiation of such policy, and the coordination of the work within an organization. This
experience must have been obtained in such public or business administration as; personnel
administration, public administration, engineering, trade or producers; associations, factory or sales
management, labor or industrial relations, insurance, accounting, banking.
Special Note - This is a generalized representation of positions in this class and is not intended to
identify essential functions per ADA. Examples of work are primarily essential functions of the majority
of positions in this class, but may not be applicable to all positions.