Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 1
Perceptions About Extended Campus Center
Overall
Center staff answer my questions in a timely
53% 35% 6%
manner
Center hours fit students' needs 43% 42% 10%
Most students feel a sense of belonging at this
31% 35% 29%
center
The center has a good reputation within the
32% 37% 29%
community
The center staff are caring and helpful 50% 37% 9%
My center has access to adequate audio/visual
28% 38% 25%
equipment
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 2
Perceptions About Extended Campus Center
Physical Resources
I'm aware of
emergency evacuation 43% 42% 9%
procedures
There are sufficient
43% 40% 8% 5%
parking spaces
Restrooms are
cleaned and stocked 44% 43% 9%
with supplies
Physical security is
53% 36% 9%
adequate
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 3
Perceptions About Extended Campus Center
Classrooms
Classrooms' appearance, space and size are
34% 50% 9%
satisfactory
Classrooms' accessibility is satisfactory 39% 53% 7%
Classrooms' comfort is satisfactory 29% 43% 15% 9%
Classrooms' maintenance is satisfactory 31% 50% 14%
Classrooms' location is satisfactory 44% 47% 7%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 4
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LEFT BLANK
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 5
The Center Staff Are Able to Answer My Questions in a Timely Manner
All Centers Combined
100%
9% 6%
12%
80%
35%
38%
60% 40%
40%
53%
48%
20% 40%
0%
2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 6
The Center Staff Answer My Questions in a Timely Manner
By Region
Southeast (224) 52% 35% 7%
Northwest (80) 49% 41% 5%
Southwest (66) 58% 36%
Central (96) 57% 31% 6%
Western (111) 49% 32% 11%
Northeast (118) 52% 40%
European (45) 67% 22% 7%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 7
Center Operating Hours Fit the Needs of Students
All Centers Combined
100%
11% 12% 10%
80%
43% 42%
60% 51%
40%
20% 40% 43%
32%
0%
2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 8
Center Operating Hours Fit the Needs of Students
By Region
Southeast (224) 41% 42% 10% 6%
Northwest (80) 40% 45% 9% 6%
Southwest (66) 49% 44% 6%
Central (96) 45% 37% 16%
Western (111) 44% 38% 13% 5%
Northeast (118) 46% 45% 5%
European (45) 44% 38% 16%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 9
Most Students Feel a Sense of Belonging at this Center
All Centers Combined
100%
80% 31% 29%
35%
60%
35%
38%
40% 39%
20%
31%
26%
18%
0%
2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 10
Most Students Feel Sense of Belonging at this Center
By Region
Southeast (223) 29% 38% 28% 5%
Northwest (80) 25% 38% 38%
Southwest (66) 39% 36% 21%
Central (95) 34% 28% 32%
Western (111) 34% 30% 28% 5%
Northeast (119) 29% 41% 29%
European (45) 31% 29% 36%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 11
This Center Has a Good Reputation in the Community
All Centers Combined
100%
29%
80% 32%
37%
60%
37%
37%
40% 38%
20%
27% 32%
21%
0%
2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 12
This Center Has a Good Reputation in the Community
By Region
Southeast (223) 31% 37% 30%
Northwest (80) 29% 43% 29%
Southwest (66) 35% 39% 26%
Central (95) 32% 32% 33%
Western (111) 34% 31% 31%
Northeast (119) 29% 40% 29%
European (45) 38% 40% 18%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 13
The Center Staff Are Caring and Helpful
All Centers Combined
100%
10% 9%
12%
80%
36% 37%
60% 41%
40%
50% 50%
20% 42%
0%
2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 14
The Center Staff Are Caring and Helpful
By Region
Southeast (222) 43% 43% 10%
Northwest (80) 49% 38% 9%
Southwest (66) 58% 36%
Central (95) 58% 31% 6%
Western (111) 48% 36% 11%
Northeast (119) 55% 36% 8%
European (45) 60% 29% 9%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 15
I Am Aware of Emergency Evacuation Procedures for the Buildings I Use
All Centers Combined
100%
7% 11%
8% 9%
14%
80%
43% 42%
60% 52% 43%
44%
40%
20% 43% 41% 43%
34% 34%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 16
I Am Aware of Emergency Evacuation
Procedures for the Buildings I Use
By Region
Southeast (223) 43% 42% 10%
Northwest (79) 42% 43% 9% 5%
Southwest (66) 50% 39% 9%
Central (97) 50% 40% 5%
Western (111) 40% 40% 10% 7%
Northeast (119) 41% 45% 9%
European (44) 46% 36% 9% 5% 5%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 17
There Are Sufficient Parking Spaces for Students
All Centers Combined
100%
5% 7%
11% 11% 8%
80%
42% 40%
60% 54% 43%
48%
40%
20% 44% 43%
38%
33% 33%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 18
There Are Sufficient Parking Spaces for Students
By Region
Southeast (223) 43% 42% 8% 5%
Northwest (79) 35% 49% 6% 6%
Southwest (66) 53% 38% 5%
Central (97) 53% 33% 8%
Western (111) 39% 38% 12% 7% 5%
Northeast (119) 44% 40% 5% 6% 5%
European (43) 35% 35% 14% 9% 7%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 19
Restrooms Are Properly Cleaned and Stocked with Supplies
All Centers Combined
100%
6% 6% 6% 9%
13%
80%
44%
49% 43%
60% 53%
43%
40%
45% 44%
20% 35% 39% 37%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 20
Restrooms Are Clean and Stocked with Supplies
By Region
Southeast (223) 44% 47% 7%
Northwest (79) 38% 52% 8%
Southwest (66) 49% 38% 11%
Central (97) 52% 36% 6%
Western (111) 48% 38% 10% 5%
Northeast (119) 42% 45% 8%
European (44) 30% 32% 25% 11%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 21
Physical Security/Safety Is Adequate
All Centers Combined
100%
7% 6% 9%
7% 12%
80%
40% 36%
47%
51% 43%
60%
40%
52% 53%
20% 44% 43%
39%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 22
Physical Security/Safety Is Adequate
By Region
Southeast (223) 51% 39% 8%
Northwest (79) 43% 49% 8%
Southwest (66) 58% 32% 11%
Central (97) 64% 26%
Western (111) 51% 32% 15%
Northeast (119) 53% 38% 8%
European (44) 55% 32% 14%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 23
The Average Classrooms Are Satisfactory in Appearance, Space and Size
All Centers Combined
100%
6% 8% 9%
9%
80% 12%
60% 53% 45% 50%
56%
50%
40%
20% 36%
29% 32% 34%
26%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 24
The Average Classrooms Are Satisfactory in:
Appearance, Space and Size
By Region
Southeast (224) 32% 49% 9% 6%
Northwest (79) 35% 53% 8%
Southwest (66) 33% 53% 12%
Central (97) 45% 44% 6%
Western (111) 30% 51% 11% 8%
Northeast (119) 35% 48% 10% 5%
European (45) 24% 58% 7% 9%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 25
The Average Classrooms Are Satisfactory in Accessibility
All Centers Combined
100%
6% 6% 7% 7%
11%
80%
56% 49% 53%
60% 57%
54%
40%
20% 41% 39%
33% 35% 32%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 26
The Average Classrooms Are Satisfactory in:
Accessibility
By Region
Southeast (221) 38% 53% 7%
Northwest (79) 35% 58% 6%
Southwest (66) 41% 50% 6%
Central (96) 52% 42% 6%
Western (111) 37% 50% 12%
Northeast (117) 38% 56% 5%
European (45) 27% 69%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 27
The Average Classrooms Are Satisfactory in Comfort
All Centers Combined
100%
10% 11% 11% 9%
10%
80% 8% 12% 14% 15%
15%
60%
50% 49% 42% 43%
46%
40%
20%
25% 26% 30% 29%
23%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 28
The Average Classrooms Are Satisfactory in:
Comfort
By Region
Southeast (223) 27% 39% 17% 10% 7%
Northwest (79) 30% 39% 14% 13%
Southwest (65) 25% 51% 19% 5%
Central (97) 43% 40% 9% 6%
Western (111) 31% 41% 15% 13%
Northeast (119) 25% 52% 13% 5%
European (45) 24% 51% 16% 9%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 29
The Average Classrooms Are Satisfactory in Maintenance
All Centers Combined
100%
11% 16% 14%
13%
18%
80%
60%
54% 47% 50%
52%
49%
40%
20%
31% 33% 31%
28% 25%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 30
The Average Classrooms Are Satisfactory in:
Maintenance
By Region
Southeast (222) 31% 44% 17% 6%
Northwest (78) 31% 49% 15% 5%
Southwest (66) 29% 56% 14%
Central (97) 45% 45% 9%
Western (110) 30% 48% 17%
Northeast (119) 28% 53% 14%
European (45) 20% 64% 11%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 31
The Average Classrooms Are Satisfactory in Location
All Centers Combined
100%
6% 8% 8% 7%
11%
80%
45% 47%
60% 52%
60% 48%
40%
45% 44%
20% 38% 37%
32%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 32
The Average Classrooms Are Satisfactory in:
Location
By Region
Southeast (223) 46% 46% 5%
Northwest (79) 41% 54% 5%
Southwest (66) 47% 39% 12%
Central (97) 47% 40% 6%
Western (110) 45% 43% 7%
Northeast (119) 42% 50% 6%
European (45) 29% 56% 16%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 33
My Center Has Access to Adequate Audio/Visual Equipment
All Centers Combined
100%
9% 8% 6%
11% 11%
80% 20% 25%
19% 22%
22%
60%
40%
38%
40% 50% 46% 41%
20%
30% 28%
19% 21%
16%
0%
1995 1997 2000 2002 2005
Strongly Agree Agree Neutral Disagree Strongly Disagree
Extended Campus Student Satisfaction Survey Extended Campus Center
Spring 2005 Slide # 34
My Center Has Access to Adequate Audio/Visual Equipment
By Region
Southeast (223) 22% 37% 31% 7%
Northwest (80) 36% 44% 16%
Southwest (66) 30% 39% 24% 6%
Central (96) 34% 34% 24% 5%
Western (111) 26% 37% 23% 7% 7%
Northeast (119) 26% 41% 27%
European (45) 31% 36% 24% 7%
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly Disagree