Attach the drive with the USB cable (the program cannot flash the FW using eSATA cable).
If you have any other USB drives attached, they should be disconnected before running the FW updater.
Select the updater to start the process.
“User Account Control“may need permission to allow the program to run.
Changing the Firmware will delete the encryption key. You will receive a warning that data will be
destroyed and given the opportunity to quit.
You will need to unlock the drive before the program can continue. If you haven’t done so, go ahead and
unlock the drive before proceeding.
Select Yes to update the FW.
The program will display the current version of the FW and ask if you are sure you want to update.
The program will search to make sure the correct device is attached.
A green progress bar will appear while the device is being updated.
When finished you will need to remove the USB cable and then reattach the cable.
When the updater is finished, the encryption key will be re-set and the drive will need to be re-
initialized, partitioned and formatted using the Disk Utility feature of your operating system.
If you have the latest firmware already installed, you will receive the following message.