EMR Resume

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					                                        Jeffrey A. Brathwaite
              home: 404.287.0848      mobile: 678.438.4531     jbrath@gmail.com        Twitter: @jbrath



PROFESSIONAL PROFILE

Completing the HITECH/IT Trainer course with Atlanta Technology College in Georgia as a
Health Information Technology Professional/Electronic Health Records Trainer (EHR).

Over 19 years amassed experience in computer hardware, software, IT sales, ecommerce and web 2.0 consulting,
website/blog design, implementation, maintenance and training.



FIELDS OF STUDY:
Health Information Technology (HIT) and Electronic Health Records Trainer (EHR)
 Computerized Provider Order Entry (CPOE) is a computer application which enables the
   provider to place patient orders electronically instead of by paper.
 Conduct project requirements analysis that reflects the perspectives of all stakeholders clearly define project
   lifecycle.
 Apply project management and change management principles to create implementation project plans to
   achieve the project requirements.
 Select the most appropriate project management approaches and techniques based on project characteristic.
 Use project management tools and techniques for project planning, monitoring, risk management and control.
 Identify an effective team environment to apply project management techniques and practices in diverse
   settings of health IT systems.
 Training and Instructional Design
 Overview of learning management systems, instructional design software tools, teaching techniques and
   strategies, evaluation of learner competencies, maintenance of training records, and measurement of training
   program effectiveness.
 Plan, design, develop (produce), deliver, and evaluate technology-based instruction according to sound
   instructional design models and principles.
 Develop instructional lessons and/or teaching tools using the Microsoft Office product suite (Microsoft Word,
   Excel, and PowerPoint) and basic image and video editing software.
 Select the appropriate media based on the instructional method, such as, digital audio video, digital imaging,
   desktop publishing, and computer-based instruction
 Apply the fundamental principles of tutor training in EHR training programs.
 Plan and conduct student assessment and program evaluations.
 Plan, design, and develop a simple training records tracking system.

EDUCATION AND TRAINING

HootSuite University
HootSuite Certified Professional, October 2010

Dale Carnegie Training Institute
Sales Advantage Training Assistant, January 2001 – September 2005

Dale Carnegie Training Institute, Atlanta, GA
Sales Advantage certificate, March 2000

New York Institute of Technology, Central Islip, NY
Electro Mechanical Computer Technology, 1986 – 1989
PROFESSIONAL EXPERIENCE

Digital Breakthroughs Institute, Inc., Atlanta, GA
Trainer, September 2009 – Present
   Teach hands-on, highly interactive, full-day workshops to help computer-savvy solopreneurs, small business
    owners and professionals improve their technology skills and boost their productivity.
   Have co-developed and designed the curriculum for Wordpress Blogging Bootcamp, an all-day interactive
 workshop
    for beginner bloggers.
   Have co-created the curriculum for Social Sessions, a social media workshop for beginner and intermediate
 students.

TechKnowGirl Training, Inc., Atlanta, GA
Software Trainer, September 2005 – Present
    Provide high-level training experiences for major training organizations utilizing classroom, video conferencing,
     seminars, webinars, workshops and one-on-one formats.
    Teach Windows XP Professional, Vista, Windows 7 and Office 2010 training for Georgia law enforcement
 officers in
     Word, Excel, PowerPoint, Access, Outlook.
    Have developed and designed the curriculum for Investigator’s Guide to Smart Phones, Windows and
 Browsers, an
     all-day interactive workshop for law enforcement professionals.
    Designed the training and created the curriculum, Photo Management Training, for Google Picasa use by law
     enforcement officers.

2 The Next LEVEL, Inc., Atlanta, GA
eBusiness Marketing Consultant, March 2008 – Present
   Set up various Web 2.0 applications for SMB market clients with tactics and overall strategy for implementing
   and growing their social media presence.
   Apply extensive understanding of online reputation and brand management principles to monitor and respond
   to various outlets such as search engines, blogs and social communities. Address online supporters and
   detractors, decipher what they want and the appropriate messaging to use in order to effectively respond to
   them.
   Develop, manage and implement paid search and display campaigns for SMB clients.
   Analyze web traffic analytics as well as statistical reports for SEO and Pay-per-click (PPC) campaigns.
   Design, develop and maintain multiple websites that consistently result in first page organic search engine
   positions. Train clients to run and maintain Web content management systems (CMS) and controlled website
   functions.
   Create email marketing campaigns using web-based software platforms.
   Develop and implement web-based Customer Relationship Management (CRM) software solutions for Small-
   Medium Business (SMB) market clients.
   Establish backup, archiving and disaster recovery methods using cloud-based computing applications.


Jeffrey A. Brathwaite resume cont’d
home: 404.287.0848       mobile: 678.438.4531     jbrath@gmail.com         Twitter: @jbrath

Kodak Dental Systems/PracticeWorks, Inc. (now Carestream), Atlanta, GA
Contract-to-Permanent, Tech Support Representative, October 2005 – March 2008
  Applied problem analysis skills in providing technical support to clients via ACD, outbound
   calls and/or email, as each situation merited.
  Built an internal knowledge base through documentation of proposed solutions.
  Shared product knowledge with customers regarding applicable products/applications that
   could enhance their operations.
  Provided input for new product feature, accessibility and supportability evaluations.

Contral, Marietta, GA
Sales and Marketing Manager, April 2002 – March 2004
   Spearheaded the container delivery trailer division’s national sales and marketing efforts.
     Developed and designed the sales and marketing campaigns directed toward mobile storage industry clients.
     Produced custom progress and sales funnel reports for weekly sales meetings.
     Utilized cold calling, direct mail and opt-in e-mail marketing strategies for customer
      prospecting.
     Created and maintained an electronic customer database.
     Managed a pay-per-click campaign that saw a 65% increase in traffic, averaging a 35% click through rate,
      resulting in 15-25% conversion rates.
     Authored, designed and continue to contractually maintain the website, complete with tech support, as needed.

  FURTHER PAST ENGAGEMENTS

  Executrain/Global Training Solutions, Atlanta, GA, Senior Training Consultant
  Speedera, Santa Clara, CA (Atlanta virtual office), Account Executive
  Interland, Atlanta, GA, Sales Manager
  Sand Hill Systems, San Jose, CA (Atlanta virtual office), Southeast Regional Sales Manager


  TECH PROFICIENCY SNAPSHOT

  Google Applications                     Typepad                                  Vertical Response
  Google Docs                             Movable Type                             Aweber
  Google Marketplace                      Hootsuite                                Mail Chimp
  Google Analytics                        HTML                                     Zoho CRM
  Google Android Apps                     Constant Contact                         Salesforce
  WordPress                               iContact                                 Hubspot Applications


PROFESSIONAL INTERESTS AND SOCIAL COMMUNITY INVOLVEMENT

Trainer, Creator and Group Manager, RAISING THE BAR Linkedin Group, http://www.linkedin.com/in/robinhensley
Social Media Coach, RAISING THE BAR, http://www.raisingthebar.com/info/social-media.html
Blogger and Podcaster, TWARKETING, www.twarketing.com

				
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