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AMY L. CAISON

37 Huntingdale Dr. e-Health Research Unit, Faculty of Medicine

St. John’s, NL A1G 1T9 Memorial University of Newfoundland

(709) 747-5116 Level 1, Room H1780, Health Sciences Centre

alcaison@gmail.com 300 Prince Philip Drive, St. John's, NL A1B 3V6

(709) 777-8866

alcaison@mun.ca

EDUCATION

Ed.D., Higher Education Administration, North Carolina State University, 2002

M.S., Higher Education Administration, North Carolina State University, 1999

B.A., Anthropology, University of North Carolina at Wilmington, 1996



EMPLOYMENT HISTORY

Director of Research, e-Health Research Unit

Faculty of Medicine, Memorial University of Newfoundland 2006 - Present

Direct research projects of the e-Health Research Unit including evaluation projects on

electronic medical records, telehealth, and enhanced information systems capacity in primary

health care renewal initiatives in the province of Newfoundland and Labrador. Develop

evaluation frameworks and research designs. Design and validate survey instruments and

qualitative interview guides. Conduct informant interviews and focus groups. Provide statistical

consultation and analysis on health services data in support or on-going research projects.

Provide SAS programming and SPSS analysis support for research projects of the e-Health

Research Unit. Conduct and publish scholarly research on e-health initiatives in Newfoundland

and Labrador and the Atlantic provinces of Canada.



Sessional Instructor 2005 – Present

Faculty of Medicine & Faculty of Education, Memorial University of Newfoundland

Qualitative and Quantitative Methods (AHS 6006). A graduate course in health services

research through an applied perspective integrating SPSS in a lab environment.

Biostatistics (MED 6200). A graduate course reviewing elementary biostatistics and introducing

the concepts underlying univariate and some multivariate inference.

Introduction to Statistics in Education (ED 2900). An undergraduate course in quantitative

methods and supporting statistical concepts of probability, descriptive and inferential

statistics, sampling, correlation and bivariate regression.

Research Designs and Methods in Education (ED 6100). A graduate introductory course in

research designs and methods.

Advanced Human Resource Communication (ED 6805). A graduate course on communications

methods, strategies, and research in human resource communication.

Leadership and Human Resource Development (ED 6804). A graduate course covering the

theoretical basis for leadership and human resource practice in post-secondary education.

General Methods of Teaching in Post-Secondary Education (ED 2730). An undergraduate

course on the methodology of teaching, selection of appropriate methods for individual and

group instruction, and principles of instructional management.

Adult Learning and Development (ED 6802). A graduate course on the learning process and

the characteristics of adult learners and considers how the theories and ideas discussed can

be applied to the field of post-secondary education.

Amy L. Caison, Ed.D. 2



Adjunct Assistant Professor 2003 – 2006

Department of Adult and Higher Education, North Carolina State University

Use of Secondary Survey Data in Adult and Higher Education (EAC 720). A graduate course in

research design, statistical techniques, and data analysis using SAS.

The Programming Process in Adult and Community College Education (EAC 703). A graduate

course in developing educational programs for adult learners that emphasizes methods to

ensure stakeholder buy-in, contingency planning, and meeting the needs of the target

population.



Coordinator for Enrollment Planning and Policy Analysis 2001-2005

University Planning and Analysis, North Carolina State University

Coordinated university enrollment planning and policy development. Designed and managed

organizational frameworks to guide strategic planning processes. Collaborated with college deans

and the Enrollment Planning Committee on the integration of financial, space, and faculty

resources, as well as student demand in developing enrollment targets at the undergraduate and

graduate levels. Organized the development and submission of the university’s biennial

legislative budget request to the University system office. Conducted academic policy evaluations

and make recommendations for policy changes. Presented enrollment and policy plans to the

university executive officers, university board of trustees, and constituent colleges. Developed

predictive models to support negotiations of budgeted enrollment targets. Conducted research in

support of institutional strategic planning, policy development, and decision-making.

Benchmarked university performance against peer institutions. Developed educational programs

for university faculty and staff regarding data analysis and strategic planning issues. Acquired

grant funding and managed complex research projects. Supervised graduate students. Wrote and

revised compliance reports for accreditation by the Southern Association of Colleges and

Schools (SACS).



Statistician II/Research Analyst/SAS Programmer 2000-2001

Center for Urban Affairs and Community Studies, North Carolina State University

Evaluated program outcomes for the Developmental Disabilities Services Section for the North

Carolina Department of Health and Human Services (DD, NC DHHS). Conducted research on

the mortality rates in clients receiving developmental disabilities services. Evaluated program

performance for a statewide substance abuse treatment program administered by the Substance

Abuse Services Section of NC DHHS. Designed and programmed automated reporting process

for the NC DHHS. Designed and developed the substance abuse treatment program evaluation

website. Served on state substance abuse treatment evaluation advisory committee. Developed

and delivered training programs for substance abuse clinicians.



Research Assistant 1997-2000

Department of Adult and Higher Education, North Carolina State University

Conducted organizational climate studies for community and junior colleges in the United States

and Canada. Managed all aspects of the research process including development of survey

items, sampling strategies, data collection procedures, and data analysis plans. Wrote technical

reports and prepared multimedia presentations of institutional research projects. Negotiated

research contracts with colleges. Managed design and implementation of web-based survey

process. Developed automated reporting processes. Trained and supervised junior research

assistants. Coordinated two national higher education conferences focused on managing change

in community colleges.

Amy L. Caison, Ed.D. 3



Summer Intern 2000

Quintiles, Inc. Morrisville, North Carolina

Conducted quality control on statistical analyses, data tables, and data listings using SAS in

support of New Drug Applications for the Food and Drug Administration (FDA).



Teaching Assistant 1997-2000

Department of Adult and Higher Education, North Carolina State University

History of Higher Education (EAC 716). A graduate course addressing the history of American

higher education from the colonial period to the present.

Organizational Concepts and Theories in the Public Sector (EAC 787). A graduate course

addressing concepts of motivation, persuasion, team building, power, managing conflict,

decision making, and managing change.

Administrative Concepts and Theories in the Public Sector (EAC 701). A graduate course on

the nature of administrative practice, leadership, organizational structure & design, and

communication.

Leadership in Higher and Community College Education (EAC 504). A graduate course in the

nature of leadership in postsecondary education exploring various leadership theories and

how they can be applied to specific situations.



PEER-REVIEWED PUBLICATIONS

Caison, A.L. & Baker, B.A. (in press). Assessing the impact of differential operationalization of

rurality on studies of educational performance and attainment. The AIR Professional File.

Baker, B.A, Caison, A.L., & Meade, A.W. (in press). An item response theory analysis of the

Institutional Integration Scale. Educational and Psychological Measurement.

Caison, A.L. (2006). Analysis of institutionally-specific retention research: A comparison

between survey and institutional database methods. Research in Higher Education. Online

First. Currently available from http://dx.doi.org/10.1007/s11162-006-9032-5

Jaeger, A. & Caison, A.L. (2006). Selecting star performers: An inquiry into the emotional

intelligence of resident assistants. The NASPA Journal, 43(1): 144-165.

Caison, A.L. (2005). Determinants of systemic retention: Strategies for improving retention

practice in higher education. Journal of College Student Retention: Research, Theory & Practice, (6)4:

425-441.

Caison, A.L. (2003). Tenure trends in public four-year colleges and universities. Planning for

Higher Education, 31(2): 15-25.

Akroyd, H.D., Caison, A.L., & Adams, R.D. (2002). Burnout in radiation therapists: The

predictive value of selected stressors. International Journal of Radiation Oncology Biology Physics,

52(3): 816-821.

Akroyd, H.D., Caison, A.L., & Adams, R.D. (2002). Patterns of burnout among U.S.

radiographers. Radiologic Technology, 73(3): 215-224.



BOOK CHAPTER

Akroyd, H.D., & Caison, A.L. (2004). Part-time community college faculty and their full-time

counterparts. In Wallin, D. (Ed.). Adjunct Faculty in Community Colleges: An Academic

Administrator’s Guide to Recruiting, Supporting, and Retaining Great Teachers. Bolton, MA: Anker

Publishing.

Amy L. Caison, Ed.D. 4



PEER-REVIEWED PRESENTATIONS

Caison, A.L. & Baker, B.A. (June, 2005). Analysis of Institutionally-Specific Retention Research

Methods: A Comparison Between Survey and Institutional Database Approaches. Paper

presented at the annual meeting of the Association of Institutional Research, San Diego, CA.

Caison, A.L. (April, 2005). Looking Beyond the Institution: A Case Study of Systemic

Retention Research. Paper presented at the Annual Meeting of the American Educational

Research Association, Montreal, Quebec.

Caison, A.L. (April, 2005). Teaching Introductory Anthropology: An Interpretive Case Study of

Instructional Design. Paper presented at the Annual Meeting of the American Educational

Research Association, Montreal, Quebec.

Caison, A.L., (February, 2004). An Application of National Student Clearinghouse (NSC) Data

in Student Retention Research. Paper presented at the annual meeting of the North Carolina

Association of Institutional Research, Sunset Beach, NC.

Caison, A.L. (April 1, 2002). Shifts in Power: Tenure in American Higher Education. Paper

presented at the Annual Meeting of the American Educational Research Association, New

Orleans, LA.

Akroyd, H.D., Adams, R.D., & Caison, A.L. (April 10, 2001). Levels of Burnout in Radiation

Therapists and the Ability of Selected Stressors, Social Support and Workload to Predict

Them. Paper presented at the Annual Meeting of the American Educational Research

Association, Seattle, WA.



INVITED PRESENTATIONS

Caison, A.L. (November 2, 2006). Using information theory to explore the comparability of

survey and institutional database methods for retention research. Paper to be presented at

the 2006 National Postsecondary Education Consortium Symposium on Student Success.

Washington, DC.



PROFESSIONAL PUBLICATIONS

Caison, A.L. (2004). Alumni survey. Raleigh, NC: Department of Adult and Higher Education,

North Carolina State University.

O’Brien, G.W., Ambrose, J.T., Banks, A.J., Caison, A.L., Conway, T.E., Esbenshade, K.L., Hunt,

L.D., Mallette, B.I., Mitchell, T.L., & Mustafa, M.M. (2003). Task force report on undergraduate

retention and graduation rates at NC State. Raleigh, NC: North Carolina State University.

Caison, A.L. (2002). Alumni survey. Raleigh, NC: Department of Adult and Higher Education,

North Carolina State University.

Caison, A.L. (2002). Public four-year colleges and universities: Tenure trends in American higher education.

Unpublished doctoral dissertation. Raleigh, NC: North Carolina State University.

McNeely, M., Caison, A.L., & Eller, A. (2001). Mortality report: Report on deaths that occurred fiscal

year 1996-1997 through fiscal year 1999-2000 for the population identified in the Thomas S. class action

lawsuit. Raleigh, NC: North Carolina Department of Health and Human Services Division

of Mental Health, Developmental Disabilities and Substance Abuse Services.

Caison, A.L. (1999). Teaching introductory anthropology: A case study of curriculum design processes.

Unpublished master’s thesis. Raleigh, NC: North Carolina State University.

Amy L. Caison, Ed.D. 5



PROFESSIONAL PRESENTATIONS

Caison, A.L. (2006). An Introduction to SPSS for Quantitative Analysis. Atlantic Regional

Training Center, Master’s Programme in Applied Health Services Research, Dalhousie

Univeristy, Nova Scotia, Canada.

Caison, A.L. (2006). Quantitative Methods for Health Care Research: An Overview. Atlantic

Regional Training Center, Master’s Programme in Applied Health Services Research,

Memorial University of Newfoundland, St. John’s, Newfoundland, Canada.

Caison, A.L. (2004). NC State’s Long-Range Enrollment Planning Goals. University Housing

Planning Retreat, North Carolina State University, Raleigh, North Carolina, USA.

Caison, A.L. (2004). The Intermediate Years of University Life. Panel Contributor for the

Student Affairs Extravaganza, North Carolina State University Division of Student Affairs,

Raleigh, North Carolina, USA.

Caison, A.L. (2003). Developing Your Unique Teaching and Learning Styles. The Lighthouse

Institute, Georgia Department of Technical and Adult Education, Georgia, USA.



PUBLICATIONS UNDER PEER REVIEW

Collins, K., Caison, A.L., & Neville, D. (under review). A comparison of medical technologist

and physician expectations of a system for electronically exchanging laboratory

information. Canadian Journal of Medical Laboratory Science.

Neville, D., Collins, K., MacDonald, D., & Caison, A.L. (under review). The Newfoundland and

Labrador client registry: An evaluation. International Journal of Medical Informatics.



CONSULTING

2000-Present National Initiative for Leadership and Institutional Effectiveness, North Carolina

State University. Data analysis, Visual Basic and SAS programming, research

design

2000-Present College Planning Systems, Taylors, SC. Research design, instrument

development, report development

2005-2006 Faculty of Education, Memorial University of Newfoundland. Develop

Leadership and Human Resource Development in Post-Secondary Education

(ED 6804) and Advanced Human Resource Communication (ED 6805) for

distance education delivery

2003 General H. Hugh Shelton Leadership Initiative, North Carolina State University.

Factor analysis, survey design, analysis

2002, 2004 Department of Adult and Higher Education, North Carolina State University.

Survey design, data analysis, report development



EXTERNAL FUNDING, HONORS, AND AWARDS

Association for Institutional Research 2004 Focused Research Grant (NSF Grant No. SRS-

0086139, AIR Grant No. 04-482): Analysis of Institutionally-Specific Retention Research Methods:

A Comparison Between Survey and Institutional Database Approaches, $29,778

Chancellor’s Division Pride of the Wolfpack Staff Excellence Award, 2004

Joseph D. Moore Distinguished Professorship Dissertation Fellowship, 2001, $1,000

Phi Kappa Phi, an international academic honor society, inducted 1999

Joseph D. Moore Distinguished Professorship Thesis Support Grant, 1998, $1,000

Cum Laude, 1996

Amy L. Caison, Ed.D. 6



PROFESSIONAL AFFILIATIONS

Association for Institutional Research

American Educational Research Association: Division J (Postsecondary Education)



PROFESSIONAL SERVICE

Participant, Patient Accessible Electronic Health Records Workshop, 11th Word Congress on

Internet in Medicine (MEDNET 2006), Toronto, ON, Canada

Member, Electronic Medical Record Steering Committee, Practice Management/Electronic

Medical Record Urban Pilot Implementation, Memorial University of Newfoundland, 2006-

present

Reviewer, Research in Higher Education, 2006-present

Progress Toward Degree Regulation Review Committee, North Carolina State University, 2005

Student Success Advisory Council, North Carolina State University, 2004-2005

Council on Undergraduate Education, North Carolina State University, 2004-2005

Information Technology General Education Requirement Subcommittee, North Carolina State

University, 2004

Proposal Reviewer, 2005 Annual Forum of the American Educational Research Association:

Division J

Undergraduate Academic Operations Council, North Carolina State University, 2003-2005

Phase II Capital Bond Referendum Planning Committee, North Carolina State University, 2003-

2004

Space Needs Analysis Task Group, North Carolina State University, 2003-2004

Team Leader, Multidimensional Database Usability Group, North Carolina State University,

2003-2004

Undergraduate Retention and Graduation Rate Task Force, North Carolina State University,

2003

University Awards for Excellence Selection Committee (Chancellor’s Unit), North Carolina State

University, 2002



GRADUATE STUDENT SERVICE

Committee Member, Research Design/Methodology, Melissa Jackowski, Doctor of Education,

North Carolina State University, completed Spring 2005.

Committee Member, Research Design/Methodology & Content, Derik M. Hinz, Master of

Science, North Carolina State University, completed Spring 2005



COMMUNITY SERVICE

Board of Directors, Alumni Association of the University of North Carolina at Wilmington,

2004-2005



CITIZENSHIP & IMMIGRATION STATUS

US Citizenship (born in Wilmington, North Carolina, USA)

Valid open work permit in Canada, expiry August 12, 2008, subject to renewal, application for

permanent residency is currently under consideration by Citizenship and Immigration

Canada



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