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					                                     November 2008, Enterprise System Availability Events




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                                                                                                                                Entries Reported in Minutes (see *2)
1-Nov 6:00      7:00             P   STC2 & 22 COB prep reboot                                100%       60      21.5%
4-Nov 8:40      9:35             N   WAN midway campus power outage                           100%       55       0.4%
6-Nov 2:45      5:45             N   WAN circuit down                                         100%       180      0.8%
9-Nov 5:00      9:00             P   D2L database index rebuilds                              100%       240     100.0%
11-Nov 9:00     16:40            ?   ISRS Web oracle server buried by reg queries              20%       460     100.0%                    92.00
16-Nov 5:00     9:00             P   D2L upgrade firmware                                     100%       240     100.0%
16-Nov 5:00     10:00            P   Oracle servers upgrade                                   100%       300     100.0%
22-Nov 5:30     8:30             N   Oracle REPL new connections denied                        20%       180     100.0%
30-Nov 4:00     8:00             P   Oracle servers upgrade                                   100%       240     100.0%

                                     TOTAL                                                                                    0.00         92.00

                                     Percentage of time available                                                           100.00%       99.79%

      287017 System Wide Students                         *Total Minutes for the Month=       43200
*1: P- Expected Pre-scheduled; U- Unexpected Pre-scheduled; *2: Entries minutes are Event duration minutes weighted by, both, the percent of application
    N- Normal Unplannned Event; ?- Cause Undetermined         affected and percent of students affected
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