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       Getting started
                                 Setting up
                                 Domain Masking




www.pure360community.co.uk                        1
Setting up
Domain Masking
                                                                              customer community




Why do we need masking?

Our Email Broadcast System sends & receives tracked emails & reports the results - e.g. whether
the email bounced or whether a link was clicked. Masking is the process that allows use of a
domain that relates to your or your client’s brand, appearing in the email header (‘from’ address)
and the URL of the links.

In order to use the your or your client’s domain yet still have responses and links come to our
Email Broadcast System without the email appearing to have been “spoofed”, it is necessary for
the domain configuration to be updated. Since the main domain is probably already handling email
and web traffic it is necessary to use a new domain, or create a sub-domain to achieve this.

Once set-up, it is vital that the chosen domain/sub-domain is dedicated entirely to emailing via our
Email Broadcast System – It should not be used to host websites or for other email service.
Similarly no re-directs/forwarding should be put in place. Any of these changes would cause
serious issues such as links in emails becoming invalid.

How to add your domain mask:

Please follow all of the listed steps:

   1   Choosing a domain for masking

       For this example let’s assume the existing website has the domain ‘xyz.com’.

       Your email mask can be either of the following two options:

       A brand new full domain (i.e. ‘xyz-news.com’, or ‘xyz-email.com’) *
       A sub-domain of your existing domain (i.e. ‘news.xyz.com’, or ‘email.xyz.com’) **

       We’d suggest you don’t use prefixes or words that are likely to trigger spam filters, such as
       ‘offers.yourdomain.com’.




www.pure360community.co.uk                                                                             2
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Domain Masking
                                                                            customer community




  2   Setting up your chosen domain

      Once a domain or sub-domain has been chosen & registered with your domain provider, it
      will need to be pointed towards our broadcast systems name servers.

      Important – Please confirm with your chosen domain provider they will be able to point your
      chosen domain or sub-domain to three name servers. In the case of this not being possible
      for a sub-domain, registering a new full domain is generally the easiest & quickest solution.

      The NS record mapping (using the example of the chosen sub-domain ‘news.xyz.com’)
      should be set up as follows:


                         Your new domain      Name Server (NS) Record

                         news.xyz.com         ns0.dnssub.com

                         news.xyz.com         ns1.dnssub.com

                         news.xyz.com         ns2.dnssub.com


  3   This gives a news.xyz.com. sub-domain with nameservers pointing at the required
      nameservers, ready for setup of the A, MX and TXT records which will be completed by the
      broadcast provider.

      Testing

      Note: Important – Please complete this step before submitting your chosen mask to us as
      explained in step 4

      Please wait 24 hours for your new domain/sub-domain to propagate around the internet.




www.pure360community.co.uk                                                                        3
Setting up
Domain Masking
                                                                               customer community




      After this period please visit - http://www.dnssub.com/ to confirm the *domain/sub-domain
      has been configured correctly. If errors are shown please make the required corrections &
      re-test before continuing to step 4. Please note: Some errors will not emerge until the
      broadcast providers final configuration has been completed.

      *please remove the preceding ‘www’ from the start of any newly created domains when
      using the above domain checker.

  4   Making your mask live

      The final step is to let us know your masking information in an email.

             1. Domain or Sub Domain you have pointed to us.
             2. The full from address including the part to the left of the @ sign.
             3. The name of the profile that this address should be applied to.

      Please email support@pure360.co.uk with the above information, when returned to us, the
      domain masking will be complete and available for use on your account after one working
      day (if steps 1-3 have been completed correctly)

      If you administer your own DNS or require a more technical overview, please see Appendix
      A for more details.

Appendix A
Please note: This section is to be used by technical personnel, when the standard masking
process is not applicable.




www.pure360community.co.uk                                                                        4
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Domain Masking
                                                                          customer community




Configuring a sub-domain using BIND

The following example uses the fictitious domain xyz.com and sub-domain news, which should be
replaced by the actual domain and sub-domain required. These details should have been
completed within the table above, if they have not, then this document should be returned to the
sender for completion.

We would recommend that the client set up a sub-domain news.xyz.com. and set up the NS
record mapping to point to our system, as below.

An example of a DNS zone file stub for xyz.com follows:



                           --- start of DNS file stub ---

                           ; nameservers
                           news.xyz.com.     IN NS ns0.dnssub.com.
                           news.xyz.com.     IN NS ns1.dnssub.com.
                           news.xyz.com.     IN NS ns2.dnssub.com.

                           --- end of DNS file stub ---



*This gives a ‘news.xyz.com’ sub-domain with nameservers pointing at our nameservers,
ready for the setup of the A, MX and TXT records which will be completed by us.




www.pure360community.co.uk                                                                     5
Setting up
Domain Masking
                                                                            customer community




Configuring Windows 2000/2003 domain delegation

  1   Open the DNS settings: Start button – Control Panel – Administrative Tools – DNS.

  2   Select and highlight the required domain from the tree structure on the right hand side of
      the screen.

  3   Right-click the highlighted domain.

  4   Left-click the ‘New delegation’ menu option, the New Delegation wizard will now begin.




www.pure360community.co.uk                                                                         6
Setting up
Domain Masking
                                                                           customer community




 5   Left-click the ‘New delegation’ menu option, the New Delegation wizard will now begin.




 6   Enter the name of the sub domain e.g. ‘news’ in the ‘Delegated domain’ field.

 7   Left-click the ‘Next’ button. The ‘Name Servers’ panel will now be displayed.




www.pure360community.co.uk                                                                    7
Setting up
Domain Masking
                                                                            customer community




 8    Left-click the ‘Add’ button. The ‘New Resource’ panel will be displayed

 9    In the ‘Server Name’ field add each of our DNS servers. *This will need to be done one
      server at a time. For example:

             Add ‘ns0.dnssub.com’ – click the resolve button and the IP address will be added
             to the IP address box.

             Left-click on the ‘Ok’ button.

 10   Repeat the above process for ‘ns1.dnssub.com’ and ‘ns2.dnssub.com’.

 11   The ‘Name Servers’ panel should now contain the details of our DNS servers.




 12   Left-click the ‘Next’ button.




www.pure360community.co.uk                                                                      8
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Domain Masking
                                                                              customer community




 13   A summary window will be displayed, if everything is correct then left-click the ‘Finish’ button




Tiny DNS and djbDNS

Add the following entries for your sub-domain into the domain data file. This will direct the
sub-domain to our system.

#NS
.xyz.com::a.dns.co.uk:3600
.xyz.com::b.dns.co.uk:3600
.xyz.com::c.dns.co.uk:3600
&news.xyz.com::ns0.dnssub.com
&news.xyz.com::ns1.dnssub.com
&news.xyz.com::ns2.dnssub.com

This gives a ‘news.xyz.com’ sub-domain with nameservers pointing at our nameservers, ready for
setup of the A, MX and TXT records, which will be completed by us.




www.pure360community.co.uk                                                                          9

				
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