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BRISBANE LOCATION
Reference No: DVAO380
Job Title: Education Scheme Team Leader / Project Officer
APS Level: APS Level 6 DVA Band 3
Section: Veterans’ Children Education Scheme
Assigned Duties Number: TBA
Contact Officer Details: Nikki Wood 07 3223 8530 or nikki.wood@dva.gov.au
Where to lodge Applications: To apply go to
https://dvajobs.nga.net.au/cp/index.cfm?event=jobs.home and complete the on-line
application by COB 5 January 2012.
For more information: Contact PSGRecruitment@dva.gov.au or phone 1300 555 246.
CONTEXT STATEMENT
The VCES team is seeking an energetic, innovative person, who possesses strong project
management and research skills, as well as strong leadership skills. The successful applicant
will be an enthusiastic, self- motivated person who possesses a willingness to continuously
improve work practices and procedures.
The VCES team is responsible for processing applications for eligible students for the
Veterans’ Children Education Scheme (VCES) and the Military Rehabilitation and
Compensation Act Education and Training Scheme (MRCAETS).
Benefits may include
education allowances:
o primary allowance
o secondary and tertiary allowances including:
Living at Home allowance
Living Away from Home allowance; and
Homeless allowance
special financial assistance
fares allowance
rent assistance
additional tuition; and
guidance and counselling.
DUTY STATEMENT
Reference No: DVAO380
APS Level: APS Level 6 DVA Band 3
Job Title: Education Scheme Team Leader / Project
Officer
Section: Veterans’ Children Education Scheme
Group: Deputy Commissioner Queensland
Division: Deputy President
Location: Brisbane
No. of staff directly supervised: 6
Immediate Supervisor: Executive Officer to Deputy Commissioner
Queensland
In accordance with the principles of workplace diversity, Occupational Health &
Safety, participative work practices and APS values:
1. Under minimal supervision, undertake the coordination for the Education Scheme
2. Assist with the ongoing development and implementation of national procedures
and guidelines for the Education Scheme
3. Demonstrated capacity to analyse and research complex issues .
4. High level written and verbal communication skills, including the ability to
produce complex documents such as analysis of current policy and legislative
requirements of the scheme.
5. Demonstrated knowledge and understanding of VCES and MRCAETS legislation,
or the ability to quickly acquire that knowledge.
6. Assisting the Executive Officer to review and manage change within the
Education Scheme.
7. Strong organisational and project management skills, including the ability to work
with minimum supervision, perform well under pressure, manage a team and meet
deadlines.
JOB PROFILE TEMPLATE
Capabilities and Behaviours
Capability Relevant behaviours Capability Relevant behaviours
Connecting Anticipating and Building our Learning and
with clients planning for future skills improving, by
needs of our clients recognising where we
using knowledge of need to improve our
DVA and the APS to skills and taking
resolve issues responsibility for
accurately and improvement
quickly identifying and
keeping colleagues pursuing
across DVA informed opportunities to learn
of new initiatives or and improve
process changes Making use of the skills
understanding how our of others, by
own advice may using individual and
impact on other areas team strengths where
they best fit
knowing when and
how to access extra
assistance from other
sources, inside or
outside the
organisation
Promoting
performance, by:
encouraging and
supporting regular
workplace discussions
about performance,
process and
improvement options
Searching Innovating, by: Taking care of Demonstrating
for solutions being open to new business leadership, by:
ideas and testing actively applying the
them behaviours in this
continually asking framework
‘how can we Planning, organising
improve?’ and reviewing, by:
translating determining key
innovations and events, timeframes and
initiatives from activities to achieve
elsewhere and using goals
them in the way we consulting during
work planning process
Challenging, by: regularly monitoring
questioning current and adjusting plans to
techniques to ensure suit changing
they still meet the circumstances or needs
need Operating effectively
identifying and and ethically, by
addressing following rules and
duplication of guidelines
processes managing own
Making quality workload
decisions, by:
Factoring in the work
of other areas in DVA
to provide the most
complete solution
Knowing the Understanding the Collaborating Working cooperatively,
environment work environment, by with by
understanding and colleagues understanding and
applying DVA accommodating
policies, practices and different points of
legislative frameworks view
forging links with using the team to
other areas identify and solve
ensuring information problems
is passed up, down and sharing information
across DVA widely across areas
understanding how our Dealing with change, by
own job fits into the being open and
broader organisation flexible to different
approaches
offering constructive
feedback on new
initiatives or processes
Demonstrating our
commitment, by
supporting colleagues
to achieve results
identifying areas of
concern to our leaders
presenting balanced,
informed and unbiased
perspectives on issues
Supporting Tools and Processes
Foundational DVA Corporate Plan Specific to job aDVAnce
DVA Service Charter VIEW
DVA Workforce Strategy Education
APS Values & Code of
Conduct Assistance
DVA Enterprise Processing
Agreement System
DVA Annual Report Consolidated
APS Integrated Library of
Leadership System (ILS)
Information
Performance
Management Framework Knowledge
Relevant
Legislation,
Policies &
Procedures
Quality
Assurance
Framework
Business and
Section Plans
Service Delivery
Businesslines
SELECTION CRITERIA
Please note: Limit your response to 350 words per criterion.
1. Connecting with clients.
You will need to be able to work with fellow DVA staff, veterans and other key
stakeholders to develop, implement and manage programs that facilitate and
promote veteran access to relevant programs and activities that enhance their
health and wellbeing.
2. Building our skills.
It is important that the successful applicant is interested in expanding their
knowledge and actively pursues learning opportunities that benefit themselves,
other staff and DVA. You should also be able to demonstrate your ability to
identify team and individual strengths and how these can be optimised to meet
business outcomes.
3. Searching for solutions.
Seeking feedback, identifying opportunities and developing solutions which you
bring to fruition with limited resources, and in a geographically dispersed
environment, is integral to this position. The successful applicant will be
innovative, with an awareness of APS parameters and accountability
requirements, and must demonstrate suitable contract and financial management
skills.
4. Taking care of business.
Achieving success in this position will often be through the co-operative and
consultative relationships you develop with staff, contractors and other key
stakeholders. As well as being able to plan and monitor their own activities the
successful applicant will need to be able to demonstrate that they can lead and
motivate their peers and others to deliver maximum benefits for the veteran
community.
5. Knowing the environment.
To be credible in this position, the successful applicant will need to demonstrate a
sound understanding of, or experience in, community support services, the use of
community-based activities to enhance the well being of veterans and how these
relate to DVA programs and policies.
6. Collaborating with colleagues.
It will be important for you to be a confident leader and skilled communicator
who embraces diversity and understands and practices the APS Values and Code
of Conduct. It will be essential in this role for you to be confident in offering
constructive feedback. Some national responsibilities will be assisted by the
ability to accommodate different perspectives and working with colleagues to
identify and solve problems as well as achieve outcomes.