RESUME
ANOOP KUMAR MISHRA
E-61/A SHASHI GARDEN GALI NO.-8
MAYUR VIHAR PHASE -1
New Delhi-91
Mobile: +91- 9560984452, 9911180749
E-Mail:anoopmishra_indian@rediffmail.com
.
Area of Expertise:-
Branch Operation Management:
Manage over all branch operation.
Managing funds & assets and developing plans for achievement corporate goals.
Maintaining balance between available funds and requirements.
Create good understanding between company’s boss and my subordinates.
Customer Relationship Management:-
Attend to clients (individuals) concerns & complaints and undertaking steps to effectively resolve
them.
Interact with the customers to gather their feedback regarding the products’ utilities.
Attend to clients (individuals/corporate clients) concerns & complaints by undertaking steps for
effectively resolving them.
Identifying high growth markets & new avenues of business for accelerating business growth.
Managing and improving trade sales, institutional sales etc.
Expanding & improving distribution efficiency in a cost effective manner.
Developing appropriate circulation policies & systems for ensuring product
Availability.
Establishing an appropriate database on customers’ basis.
Conducting sales promotion activities for increasing brand visibility and brand awareness.
Collecting market intelligence, analyzing trends and developing and implementing action
plans.
Contributing towards product quality by collecting feedback from the market regularly.
Developing cross-functional projects, processes, teams, infrastructure and communication
systems.
Client agency - media relationship management.
Timely collection of recoveries related to circulation sales, space sales and deposits.
Ensuring improved product delivery and quality assurance processes.
Ensuring proper accounting of all financial transactions and stores inventory.
Ensuring execution of all annual maintenance contracts at the branch.
Representing the co. & providing all support to the corporate legal team in litigations against
Company.
Ensuring all MIS reports related to the respective branch performance are sent to the HO in
time.
Ensuring implementation of all company policies at the respective branch from time to time.
Striving continuously to uphold and improve the image and response of the company and
ensuring that no activity damaging the image of the company takes place at the respective
branch.
WORKING EXPERIENCE
M.J.P. MEDIA PVT. LTD. As a Circulation Executive from April-2010 to till date.
NAI DUNIYA MEDIA PVT.LTD as a Team Leader from March-09 till April-2010.
WESTERN UNION MONEY TRANSFER as a Branch Operation In charge.
A.W.B. Finance as a collection executive of ICICI BANK LONE.
Educational Qualification:-
High school Arts U. P. Board 2004
Intermediate Arts U. P. Board 2006
B.A Ruhilkhand University 2009
Pursuing M.B.A from P.T.U In Shadipur New Delhi
Personal Details:-
Father’s Name: Mr. Shive Prakash Mishra
Date of Birth: 01/July/1988
Marital Status: Married
Social Network: Strong
Languages Known:-
Hindi: Read, Write Speak & Understand very well.
English: Read, Write Speak & Understand very well.
Hobbies:-
Education: Reading the books, working on computer.
Sports: Cricket, Chess, Card, & Fighting Karate.
Others: Shopping, Join club & Parties, Watching movies,
Listening songs etc.
Date :-
ANOOP KUMAR MISHRA