2006
AAQG RMC Workshop
“Improving Aerospace Auditing Skills”
Summary Report
Prepared by: Tim Lee
September 12, 2006
On August 16 -17, 2006 the AAQG RMC held an aerospace auditor
workshop in Milwaukee, Wisconsin.
Workshop Purpose
Enhance communication and provide information and guidance to a
targeted audience of Certification Bodies (CB) aerospace auditors,
contract aerospace auditors and CB trainers doing business in the
Americas.
The workshop included a guest panel discussion and topics such as
aerospace surveillance audits, auditing contract review processes,
documentation of nonconformance's/corrective action and a general
topics forum that provided the latest information and status on ongoing
AAQG RMC activities.
The workshop was an excellent opportunity to network and discuss key
topics that significantly impact the success of the Americas aerospace
sector 9100 series certification process.
Attendance: 111 persons attended the workshop.
Target Audience: CRB Auditors, Contract Auditors, CRB Trainer
Topics:
Guest Panel Discussion
IAQG/AAQG/RMC Overview (RMC 101)
Surveillance Assessments
Auditing Contract Review
Documenting Nonconformances & Corrective Action
General Topics Session (AS9101, OASIS, Re-assessments,
Auditor Certification)
Workshop Organizers included AAQG Members, AB’s and CB’s:
Tim Lee - Boeing
Jay Park – Northrop
Richard Vinton – Raytheon
Larry Tustison – Rolls Royce
Spencer Rodgers – Spirit
Olga Ceriteli* – JPL
Guy Johansen* – UTC
Pete Kucan* – PRI
Sidney Vianna* – DNV
Fred Becker - TRC
Lori Scheid – ANAB
Becky Lemon - SAE
(* Breakout Session Team Leaders)
Upfront planning was key to the success of this workshop.
Keynote & Guest Panel
The workshop began with a keynote address by the ANAB Accreditation
Manager Randy Dougherty.
The keynote speech was followed by a guest panel activity.
Each guest was provided a chance to speak and provide their
observations, concerns and their organizations expectations relating to the
aerospace certification process.
The Distinguished Guest Panel included:
Brian Hughitt – NASA, Manager of Quality Assurance
Debra Harrison – Defense Contract Management Agency, Deputy Director
James Howell - Missile Defense Agency, Assistant Director of Quality
Rick Downs – Cessna/Textron (IAQG OPMT Chairman)
Colin Clarke – Bombardier (AAQG Chairman)
A general assembly session followed the quest panel discussion.
General Assembly Session: Aerospace Certification (Lessons Learned)
Topics : AAQG Structure
Maintenance of IAQG Standards
ANAB Heads-Up (Latest Releases)
Training/Overview of RABQSA and Accredited Courses
Completion of Assessment Checklists
Assessment Scoring
OASIS Enhancements and Issues
Description: This was a general assembly open forum activity. The session included a variety
topics and the focus was on lesson learned and providing the latest available information.
Criteria: AS9101, 9110, 9120, AS9104, AS9014, Guide 62/Guidance on 62
The remainder of the workshop focused on three breakout sessions:
Breakout Session A: Aerospace Surveillance Audits
This workshop topic focused on the required surveillance audit activities.
Including the planning, assessment of required processes, selection of additional
processes for conformance, emphasis areas (AAQG Member/Customer
expectations) and the associated reporting expectations.
Breakout Session B: Aerospace Audit Findings & Corrective Action
This workshop topic focused on the documentation and classification of
aerospace audit findings, the evaluation of a client response, including root cause
analysis, and the acceptance/closure of corrective action.
Breakout Session C: Assessment of Aerospace Contract Review Processes
(Determination of Requirements Related to Product)
This session focused on the auditing of an aerospace suppliers contract review
process (AS9100 Section 7.2 and 7.4.2). Including topics such as; what constitutes
a robust contract review process, auditing techniques, types of contracts/purchase
orders, AAQG Member flow down requirements, change/configuration control and
the records associated with contract review.
Criteria: AS9100, AS9101, AS9110, AS9120, AS9104, AS9014, Guide 62/Guidance on 62
Feedback Results
(74 forms returned)
97% Met Expectations
97% Wanted more workshops
96% Right Length
Feedback Form Analysis of Feedback
Workshop Evaluation of Events Workshop Participants that Completed Feedback
Form
11
9 AB CB
Criteria
7 MGT/Auditor Aerospace
OEM Auditor/ Auditor
5
MGT
3
Contract
1 CB
Aerospace
MGT/Trainer/
0 2 4 6 8 10 Auditor
Staff
Rating 1 to 10
Summary
The workshop was well planned and supported by all AAQG
stakeholders.
It was deemed a big success by all attendees.
The guest panel exercise set the tone early:
“Get Tough!”
“No soft grading of findings”
“Continue to Improve”