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Department of Justice ADA title II Notice of Proposed Rulemaking

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Department of Justice ADA title II Notice of Proposed Rulemaking
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Tuesday,

June 17, 2008









Part III



Department of

Justice

28 CFR Parts 35 and 36

Nondiscrimination on the Basis of

Disability in State and Local Government

Services; Nondiscrimination on the Basis

of Disability by Public Accommodations

and in Commercial Facilities; Proposed

Rules

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34466 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



DEPARTMENT OF JUSTICE 22031–0846. Overnight deliveries redacted, all or part of that comment

should be sent to the Disability Rights may not be posted on http://

28 CFR Part 35 Section, Civil Rights Division, U.S. www.regulations.gov.

[CRT Docket No. 105; AG Order No. 2967– Department of Justice, located at 1425 Personal identifying information

2008] New York Avenue, NW., Suite 4039, identified and located as set forth above

Washington, DC 20005. All comments will be placed in the agency’s public

RIN 1190–AA46 will be made available for public docket file, but not posted online.

viewing online at http:// Confidential business information

Nondiscrimination on the Basis of identified and located as set forth above

www.regulations.gov.

Disability in State and Local will not be placed in the public docket

Government Services FOR FURTHER INFORMATION CONTACT:

file. If you wish to inspect the agency’s

Janet L. Blizard, Deputy Chief, Disability

AGENCY: Department of Justice, Civil public docket file in person by

Rights Section, Civil Rights Division,

Rights Division. appointment, please see the FOR

U.S. Department of Justice, at (202) 307–

ACTION: Notice of proposed rulemaking. FURTHER INFORMATION CONTACT

0663 (voice or TTY). This is not a toll-

paragraph.

free number. Information may also be

SUMMARY: The Department of Justice

obtained from the Department’s toll-free Overview

(Department) is issuing this notice of

ADA Information Line at (800) 514– Throughout this NPRM, the current,

proposed rulemaking (NPRM) in order

0301 (voice) or (800) 514–0383 (TTY). legally enforceable ADA Standards will

to: Adopt enforceable accessibility This rule is also available in an

standards under the Americans with be referred to as the ‘‘1991 Standards.’’

accessible format on the ADA Home 28 CFR part 36, App. A, 56 FR 35544

Disabilities Act of 1990 (ADA) that are Page at http://www.ada.gov. You may

‘‘consistent with the minimum (July 26, 1991), modified in part 59 FR

obtain copies of this rule in large print 2674 (Jan. 18, 1994). The Access Board’s

guidelines and requirements issued by or on computer disk by calling the ADA

the Architectural and Transportation 2004 revised guidelines will be referred

Information Line at the number listed to as the ‘‘2004 ADAAG.’’ 69 FR 44084

Barriers Compliance Board’’ (Access above.

Board); and perform periodic reviews of (July 23, 2004), as amended (editorial

any rule judged to have a significant SUPPLEMENTARY INFORMATION: changes only) at 70 FR 45283 (Aug. 5,

economic impact on a substantial 2005). The revisions now proposed in

Electronic Submission and Posting of the NPRM, based on the 2004 ADAAG,

number of small entities, and a Public Comments

regulatory assessment of the costs and are referred to in the preamble as the

benefits of any significant regulatory You may submit electronic comments ‘‘proposed standards.’’

action as required by the Regulatory to http://www.regulations.gov. When In performing the required periodic

Flexibility Act, as amended by the submitting comments electronically, review of its existing regulations, the

Small Business Regulatory Enforcement you must include CRT Docket No. 105 Department has reviewed its title II

Fairness Act of 1996 (SBREFA). in the subject box, and you must regulation section by section, and, as a

In this NPRM, the Department include your full name and address. result, proposes several clarifications

proposes to adopt Parts I and III of the Please note that all comments and amendments in this NPRM. In

Americans with Disabilities Act and received are considered part of the addition, the Department’s initial,

Architectural Barriers Act Accessibility public record and made available for formal benefit-cost analysis dealing with

Guidelines (2004 ADAAG), which were public inspection online at http:// the Department’s NPRMs for both titles

published by the Access Board on July www.regulations.gov. Such information II and III is included in this NPRM. See

23, 2004. Prior to its adoption by the includes personal identifying E.O. 12866, 58 FR 51735 (Sept. 30,

Department, the 2004 ADAAG is information (such as your name, 1993), amended by E.O. 13258, 67 FR

effective only as guidance to the address, etc.) voluntarily submitted by 9385 (Feb. 26, 2002), and E.O. 13422, 72

Department; it has no legal effect on the the commenter. FR 2763 (Jan. 18, 2007); 5 U.S.C. 601,

If you want to submit personal 603, 610(a); and OMB Circular A–4,

public until the Department issues a

identifying information (such as your http://www.whitehouse.gov/omb/

final rule adopting the revised ADA

name, address, etc.) as part of your circulars/a004/a-4.pdf. The NPRM was

Standards (proposed standards).

Concurrently with the publication of comment, but do not want it to be submitted to the Office of Management

this NPRM, the Department is posted online, you must include the and Budget (OMB), Office of

publishing an NPRM to amend its title phrase ‘‘PERSONAL IDENTIFYING Information and Regulatory Affairs, for

III regulation, which covers public INFORMATION’’ in the first paragraph review and approval prior to

accommodations and commercial of your comment. You must also locate publication in the Federal Register.

facilities, in order to adopt the 2004 all the personal identifying information

you do not want posted online in the Purpose

ADAAG as its proposed standards for

first paragraph of your comment and On July 26, 1990, President George H.

title III entities, to make amendments to

identify information you want redacted. W. Bush signed into law the Americans

the title III regulation for consistency

If you want to submit confidential with Disabilities Act, 42 U.S.C. 12101 et

with title II, and to make amendments

business information as part of your seq., a comprehensive civil rights law

that reflect the collective experience of

comment but do not want it posted prohibiting discrimination on the basis

sixteen years of enforcement of the

online, you must include the phrase of disability. At the beginning of his

ADA.

‘‘CONFIDENTIAL BUSINESS administration, President George W.

DATES: All comments must be received INFORMATION’’ in the first paragraph Bush underscored the nation’s

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by August 18, 2008. of your comment. You must also commitment to ensuring the rights of

ADDRESSES: Submit electronic prominently identify confidential over 50 million individuals with

comments and other data to http:// business information to be redacted disabilities nationwide by announcing

www.regulations.gov. Address written within the comment. If a comment has the New Freedom Initiative (available at

comments concerning this NPRM to: so much confidential business http://www.whitehouse.gov/infocus/

ADA NPRM, P.O. Box 2846, Fairfax, VA information that it cannot be effectively newfreedom). The Access Board’s





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publication of the 2004 ADAAG is the based upon the version of ADAAG transportation services that are subject

culmination of a long-term effort to published by the Access Board on the to subtitle B of title II should be

facilitate ADA compliance and same date. Under the current regulation, reminded that the Department’s

enforcement by eliminating, to the title II entities are required to comply regulation, at 28 CFR 35.102, provides

extent possible, inconsistencies among either with the 1991 Standards or with that—

federal accessibility requirements and the Uniform Federal Accessibility (a) Except as provided in paragraph (b) of

between federal accessibility Standards (UFAS), 41 CFR part 101– this section, this part applies to all services,

requirements and state and local 19.6, App. A—which many public programs, and activities provided or made

building codes. In support of this effort, entities were accustomed to following available by public entities.

the Department is announcing its under section 504—with respect to (b) To the extent that public transportation

intention to adopt standards consistent newly constructed or altered facilities. services, programs, and activities of public

with Parts I and III of the 2004 ADAAG entities are covered by subtitle B of title II of

Relationship to Other Laws the ADA, 42 U.S.C. 12141, they are not

as the ADA Standards for Accessible subject to the requirements of this part.

Design. To facilitate this process, the The Department of Justice regulation

Department is seeking public comment implementing title II, 28 CFR 35.103, Nothing in this proposed rule alters

on the issues discussed in this notice. provides: that provision. To the extent that the

public transportation services,

The ADA and Department of Justice (a) Rule of interpretation. Except as

programs, and activities of public

Regulations otherwise provided in this part, this part

shall not be construed to apply a lesser entities are covered by subtitle B of title

The ADA broadly protects the rights standard than the standards applied under II of the ADA, they are subject to the

of individuals with disabilities in title V of the Rehabilitation Act of 1973, 29 regulation of the Department of

employment, access to state and local U.S.C. 791 et seq., or the regulations issued Transportation (DOT) at 49 CFR part 37

government services, places of public by federal agencies pursuant to that title. and are not covered by this proposed

accommodation, transportation, and (b) Other laws. This part does not rule. Matters not covered by subtitle B

other important areas of American life invalidate or limit the remedies, rights, and are covered by this rule. In addition,

and, in addition, requires newly procedures of any other federal, state or local activities not specifically addressed by

laws (including state common law) that DOT’s ADA regulation may be covered

designed and constructed or altered

provide greater or equal protection for the

state and local government facilities, by DOT’s regulation implementing

rights of individuals with disabilities or

public accommodations, and individuals associated with them. section 504 for its federally assisted

commercial facilities to be readily programs and activities at 49 CFR part

accessible to and usable by individuals Nothing in this proposed rule will 27. Like other programs of public

with disabilities. 42 U.S.C. 12101 et seq. alter this relationship. The Department entities that are also recipients of federal

Under the ADA, the Department is recognizes that public entities subject to financial assistance, those programs

responsible for issuing regulations to title II of the ADA may also be subject would be covered by both the section

implement title II and title III of the Act, to title I of the ADA, which prohibits 504 regulation and this part. Airports

except to the extent that transportation discrimination on the basis of disability operated by public entities are not

providers subject to title II or title III are in employment, section 504, which subject to DOT’s ADA regulation, but

regulated by the Department of prohibits discrimination on the basis of they are subject to subpart A of title II

Transportation. Id. at 12134. disability in the programs and activities and to this rule.

The Department is also proposing of recipients of federal financial

assistance, and other federal statutes The Roles of the Access Board and the

amendments to its title III regulation,

such as the Air Carrier Access Act, 49 Department of Justice

which prohibits discrimination on the

basis of disability in public U.S.C. 41705, and the Fair Housing Act, The Access Board was established by

accommodations and commercial 42 U.S.C. 3601 et seq. Compliance with section 502 of the Rehabilitation Act of

facilities, published concurrently with the Department’s regulations under the 1973, 29 U.S.C. 792. The Board consists

the publication of this NPRM, in this ADA does not necessarily ensure of thirteen public members appointed

issue of the Federal Register. compliance with other federal statutes. by the President, of whom the majority

Title II applies to state and local Public entities that are subject both to must be individuals with disabilities,

government entities, and, in Subtitle A, the Department’s regulations and to and the heads of twelve federal

protects qualified individuals with regulations published by other federal departments and agencies specified by

disabilities from discrimination on the agencies must ensure that they comply statute, including the heads of the

basis of disability in services, programs, with the requirements of both Department of Justice and the

and activities provided by state and regulations. If there is a direct conflict Department of Transportation.

local government entities. Title II between the regulations, the regulation Originally, the Access Board was

extends the prohibition of that provides greater accessibility will established to develop and maintain

discrimination established by section prevail. When different statutes apply to accessibility guidelines for federally

504 of the Rehabilitation Act of 1973, as entities that routinely interact, each funded facilities under the Architectural

amended, 29 U.S.C. 794 (section 504), to entity must follow the regulation that Barriers Act of 1968 (ABA), 42 U.S.C.

all activities of state and local specifically applies to it. For example, a 4151 et seq. The passage of the ADA

governments regardless of whether these public airport is a title II facility that expanded the Access Board’s

entities receive federal financial houses air carriers subject to the Air responsibilities. The ADA requires the

assistance. 42 U.S.C. 12131–65. Carrier Access Act (ACAA). The public Access Board to ‘‘issue minimum

On July 26, 1991, the Department airport operator would comply with the guidelines that shall supplement the

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issued its final rules implementing title title II requirements, not with the ACAA existing Minimum Guidelines and

II and title III, which are codified at 28 requirements. Conversely, the air carrier Requirements for Accessible Design for

CFR part 35 (title II) and part 36 (title is required to comply with the ACAA, purposes of subchapters II and III of this

III). Appendix A of the title III not with the ADA. chapter * * * to ensure that buildings,

regulation, at 28 CFR part 36, contains In addition, public entities (including facilities, rail passenger cars, and

the current 1991 Standards, which were AMTRAK) that provide public vehicles are accessible, in terms of





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architecture and design, transportation, industry, the building code community, ADAAG by soliciting public input on

and communication, to individuals with state and local government entities, and issues relating to the potential

disabilities.’’ 42 U.S.C. 12204. The ADA individuals with disabilities. In 1999, application of the Access Board’s

requires the Department to issue based largely on the report and revisions once the Department adopts

regulations that include enforceable recommendations of the advisory them as revised standards; and (2) to

accessibility standards applicable to committee,1 the Access Board issued a request background information that

facilities subject to title II or title III that proposed rule to jointly update and would assist the Department in

are consistent with the minimum revise its ADA and ABA accessibility preparing a regulatory analysis under

guidelines issued by the Access Board. guidelines. 64 FR 62248 (Nov. 16, 1999). the guidance provided in OMB Circular

Id. at 12134, 12186. In response to its rule, the Access Board A–4, http://www.whitehouse.gov/omb/

The Department was extensively received more than 2,500 comments circulars/a004/a-4.pdf, Sections D

involved in the development of the 2004 from individuals with disabilities, (Analytical Approaches) and E

ADAAG. As a federal member of the affected industries, state and local (Identifying and Measuring Benefits and

Access Board, the Attorney General’s governments, and others. The Access Costs). While underscoring that the

representative voted to approve the Board provided further opportunity for Department, as a member of the Access

revised guidelines. Although the participation by holding public hearings Board, had already reviewed comments

enforceable standards issued by the throughout the nation. The Access provided to the Access Board during its

Department under title II and title III Board worked vigorously from the development of the 2004 ADAAG, the

must be consistent with the minimum beginning to harmonize the ADA and Department specifically requested

guidelines published by the Access ABA Accessibility Guidelines with public comment on the potential

Board, it is the responsibility solely of industry standards and model codes application of the 2004 ADAAG to

the Attorney General to promulgate that form the basis for many state and existing facilities. The extent to which

standards and to interpret and enforce local building codes. The Access Board the 2004 ADAAG is used with respect

those standards. released an interim draft of its to the program access requirement in

The ADA also requires the guidelines to the public on April 2, title II (like the readily achievable

Department to develop regulations with 2002, 67 FR 15509, in order to provide barrier removal requirement applicable

respect to existing facilities subject to an opportunity for entities with model to existing facilities under title III) is

title II (Subtitle A) and title III. How and codes to consider amendments that solely within the discretion of the

to what extent the Access Board’s would promote further harmonization. Department. The ANPRM dealt with the

guidelines are used with respect to the By the date of its final publication on Department’s responsibilities under

readily achievable barrier removal July 23, 2004, 69 FR 44084, the 2004 both title II and title III.

requirement applicable to existing ADAAG had been the subject of

facilities under title III of the ADA and Public response to the ANPRM was

extraordinary public participation and

to the provision of program accessibility extraordinary. The Department

review.

under title II of the ADA are solely In addition, the Access Board extended the comment deadline by four

within the discretion of the Department amended the ADAAG four times since months at the public’s request. 70 FR

of Justice. 1998. In 1998, it added specific 2992 (Jan. 19, 2005). By the end of the

guidelines on state and local extended comment period, the

The Revised Guidelines (2004 ADAAG) Department had received more than 900

government facilities, 63 FR 2000 (Jan.

Part I of the 2004 ADAAG provides 13, 1998), and building elements comments covering a broad range of

so-called ‘‘scoping’’ requirements for designed for use by children, 63 FR issues. Most of the comments responded

facilities subject to the ADA; ‘‘scoping’’ 2060 (Jan. 13, 1998). Subsequently, the to questions specifically posed by the

is a term used in the 2004 ADAAG to Access Board added specific guidelines Department, including issues involving

describe requirements (set out in Parts on play areas, 65 FR 62498 (Oct. 18, the application of the 2004 ADAAG

I and II) that prescribe what elements 2000), and on recreation facilities, 67 FR once the Department adopts it, and cost

and spaces—and, in some cases, how 56352 (Sept. 3, 2002). information to assist the Department in

many of them—must comply with the These amendments to the ADAAG its regulatory assessment. The public

technical specifications. Part II provides have not previously been adopted by the provided information on how to assess

scoping requirements for facilities Department as ADA Standards. Through the cost of compliance by small entities,

subject to the ABA (i.e., facilities this NPRM, the Department is office buildings, hotels and motels,

designed, built, altered, or leased with announcing its intention to publish a assembly areas, hospitals and long-term

federal funds). Part III provides uniform proposed rule that will adopt revised care facilities, residential units,

technical specifications for facilities ADA Standards consistent with the recreational facilities, and play areas.

subject to either statute. This revised 2004 ADAAG, including all of the Comments addressed the effective date

format is designed to eliminate amendments to the ADAAG since 1998. of the proposed standards, the triggering

unintended conflicts between the two event by which the effective date is

The Advance Notice of Proposed measured in new construction, and

federal accessibility standards and to

Rulemaking variations on a safe harbor, which

minimize conflicts between the federal

regulations and the model codes that The Department published an would excuse elements in compliance

form the basis of many state and local advance notice of proposed rulemaking with the 1991 Standards from

building codes. (ANPRM) regarding its ADA regulation compliance with the proposed

The revised 2004 ADAAG is the on September 30, 2004, 69 FR 58768, for standards. Comments responded to

culmination of a ten-year effort to two reasons: (1) To begin the process of questions regarding elements scoped for

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improve ADA compliance and adopting the Access Board’s 2004 the ‘‘first time’’ in the 2004 ADAAG,

enforcement. In 1994, the Access Board including detention and correctional

1 After a two-year process of collaboration with

began the process of updating the facilities, recreational facilities and play

the Access Board, the Advisory Committee issued

original ADAAG by establishing an its Recommendations for a New ADAAG in

areas, as well as proposed additions to

advisory committee composed of September 1996, available at http://www.access- the Department’s regulation for items

members of the design and construction board.gov/pubs.htm. such as free-standing equipment.





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Comments also dealt with the specific Access Board for further consideration than $100 million when using the 1991

requirements of the 2004 ADAAG. of the particular feature or facility. In Standards as the comparative baseline:

Many commenters requested such a case, the Department would Side reach; water closet clearances in

clarification of or changes to the delay adoption of the accessibility single-user toilet rooms with in-

Department’s title II regulation. requirement for the particular feature or swinging doors; stairs; elevators;

Commenters observed that now, more facility in question in its final rule and location of accessible routes to stages;

than seventeen years after the enactment await Access Board action before accessible attorney areas and witness

of the ADA, as facilities are becoming moving to consider any final action. stands; assistive listening systems; and

physically accessible to individuals Regulatory Impact Analysis. An initial accessible teeing grounds, putting

with disabilities, the Department needs regulatory impact analysis of the greens, and weather shelters at golf

to focus on second-generation issues benefits and costs of a proposed rule is courses. However, this baseline figure

that ensure individuals with disabilities required by Executive Order 12866 (as does not take into account the fact that,

actually gain access to the accessible amended by Executive Order 13258 and since 1991, various model codes and

elements. So, for example, commenters Executive Order 13422). A full benefit- consensus standards—such as the

asked the Department to focus on such cost analysis is required of any model International Building Codes

issues as ticketing in assembly areas and regulatory action that is deemed to be (‘‘IBC’’) published by the International

reservations of boat slips. The public significant—that is, a regulation that Codes Council and the consensus

asked about captioning and the division will have an annual effect of $100 accessibility standards developed by the

of responsibility between the million or more on the economy. See American National Standards Institute

Department and the Access Board for OMB Circular A–4; Regulatory (‘‘ANSI’’)—have been adopted by a

fixed and non-fixed (or free-standing) Flexibility Act of 1980, 5 U.S.C. 601, majority of states (in whole or in part)

equipment. Finally, commenters asked 603, as amended by the SBREFA, 5 and that these codes have provisions

for clarification on some issues in the U.S.C. 610(a). mirroring the substance of the

existing regulations, such as title III’s Early in the rulemaking process, the Department’s proposed regulations.

requirements regarding service animals. Department concluded that the Indeed, such regulatory overlap is

All of the issues raised in the public economic impact of its adoption of the intentional since harmonization among

comments are addressed, in turn, in this 2004 ADAAG as proposed standards for federal accessibility standards, state and

NPRM or in the NPRM for title III. title II and title III was likely to exceed local building codes, and model codes

Issues involving title III of the ADA, the threshold for significant regulatory is one of the goals of the Department’s

such as readily achievable barrier actions of $100 million. The Department rulemaking efforts.

removal, are addressed in the NPRM for has completed its initial regulatory

title III, published concurrently with impact analysis measuring the Even though the 1991 Standards are

this NPRM in this issue of the Federal incremental benefits and costs of the an appropriate baseline to compare the

Register. proposed standards; the initial new requirements against, since they

regulatory impact analysis is addressed represent the current set of uniform

Background (SBREFA, Regulatory federal regulations governing

at length with responses to public

Flexibility Act, and Executive Order) accessibility, in practice it is likely that

comments from the ANPRM in

Reviews many public and private facilities across

Appendix B.

The Department must provide two The public may notice differences the country are already being built or

types of assessments as part of its between the Department’s regulatory altered in compliance with the

NPRM: an analysis of the benefits and impact analysis and the Access Board’s Department’s proposed alterations

costs of adopting the 2004 ADAAG as its regulatory assessment of the 2004 standards with respect to these

proposed standards, and a periodic ADAAG. The differences in framework elements. Because the model codes are

review of its existing regulations to and approach result from the differing voluntary, public entities often modify

consider their impact on small entities, postures and responsibilities of the or carve out particular standards when

including small businesses, small Department and the Access Board. First, adopting them into their laws, and even

nonprofit organizations, and small the breadth of the proposed changes when the standards are the same, local

governmental jurisdictions. E.O. 12866, assessed in Appendix A of this NPRM officials often interpret them differently.

58 FR 51735 (Sept. 30, 1993), as is greater than in the Access Board’s The mere fact that a state or local

amended by E.O. 13258, 67 FR 9385 assessments related to the 2004 government has adopted a version of the

(Feb. 26, 2002) and E.O. 13422, 72 FR ADAAG. Unlike the Access Board, the IBC does not necessarily mean that

2763 (Jan. 18, 2007); Regulatory Department must examine the effect of facilities within that jurisdiction are

Flexibility Act of 1980, 5 U.S.C. 601, the proposed standards not only on legally subject to its accessibility

603, as amended by the Small Business newly constructed or altered facilities, provisions. Because of these

Regulatory Enforcement Fairness Act of but also on existing facilities. Second, complications, and the inherent

1996 (SBREFA), 5 U.S.C. 610(a); OMB whereas the Access Board issued difficulty of determining which baseline

Circular A–4; and E.O. 13272, 67 FR separate rules for many of the is the most appropriate for each

53461 (Aug. 13, 2002). differences between the 1991 Standards provision, the RIA accompanying this

The Department leaves open the and the 2004 ADAAG (e.g., play areas rulemaking compares the costs and

possibility that, as a result of the receipt and recreation facilities), the benefits of the proposed requirements to

of comments on an issue raised by the Department is proposing to adopt several alternative baselines, which

2004 ADAAG, or if the Department’s several years of revisions in a single reflect various versions of existing

Regulatory Impact Analysis reveals that rulemaking. building codes. In addition, since the

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the costs of making a particular feature According to the Department’s initial Department is soliciting comment on

or facility accessible are Regulatory Impact Analysis (‘‘RIA’’), it these eight particular provisions with

disproportionate to the benefits to is estimated that the incremental costs high net costs, the Department believes

persons with disabilities, the Attorney of the proposed requirements for each of it is useful to further discuss the

General, as a member of the Access the following eight existing elements potential impact of alternative baselines

Board, may return the issue to the will exceed monetized benefits by more on these particular provisions.





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34470 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



For example, the Department’s with the proposed regulations (side proposed requirement mandates that,

proposed standards for existing stairs reach, water closet clearances in single- when a direct circulation path (for

and elevators have identical user toilet rooms with in-swinging doors, audience members) connects the seating

counterparts in one or more IBC stairs, elevators, location of accessible area to a stage, the accessible route to

versions put in place before the 2004 routes to stages, accessible attorney the stage must also be direct.

ADAAG (2000 or 2003). Please note, areas and witness stands, assistive The Department has generally

however, that the IBC 2006 version listening systems, and accessible teeing determined that the overall costs for this

bases a number of its provisions on grounds, putting greens, and weather requirement are relatively high in the

guidelines in the 2004 ADAAG. These shelters at golf courses), as well as alterations context, due to the expense

IBC versions, in turn, have been adopted additional practical benefits from these of having to provide a lift or ramp to

collectively by forty-six (46) states and requirements, which are often difficult access the stage area directly, regardless

the District of Columbia on a statewide to adequately monetize. of which baseline is used for the

basis. In the four (4) remaining states The Department does not have analysis. The Department, however, has

(Colorado, Delaware, Illinois, and statutory authority to modify the 2004 had difficulty in estimating the real

Mississippi), while IBC adoption is left ADAAG; instead, the ADA requires the costs of this requirement because of a

to the discretion of local jurisdictions, Attorney General to issue regulations lack of information about whether

the vast majority of these local implementing the ADA that are colleges, elementary and secondary

jurisdictions have elected to adopt IBC ‘‘consistent with’’ the ADA Accessibility schools, and entertainment venues now

as their local code. Thus, given that Guidelines issued by the Access Board. routinely provide such access when

nearly all jurisdictions in the country See 42 U.S.C. 12134(c), 12186(c). As they are altering existing auditoriums or

currently enforce a version of the IBC as noted above in other parts of this how frequently such alterations occur.

their building code, and to the extent preamble, the Department leaves open Also, the Department currently lacks

that the IBC building codes may be the possibility of seeking further sufficient data or other sources with

settled in this area and would not be consideration by the Access Board of which to quantify the benefits that

further modified to be consistent if they particular issues raised by the 2004 accrue to students and other persons

differ from the final version of these ADAAG based on disproportionate costs with disabilities who, as a result of

regulations, the incremental costs and and compared to benefits and public direct access to stages, would be able to

benefits attributable to the Department’s comments. The Access Board did not participate fully and equally in

proposed regulations governing have the benefit of our RIA or public graduation exercises and other events.

alterations to existing stairs and comment on our RIA as it pertains to the Question 3: The Department would

elevators may be less significant than 2004 ADAAG. welcome information from operators of

the RIA suggests over the life of the Question 2: The Department would auditoriums on the likelihood that their

regulation. welcome comment on whether any of auditoriums will be altered in the next

In a similar vein, consideration of an the proposed standards for these eight fifteen years, and, if so, whether such

alternate IBC/ANSI baseline would also areas (side reach, water closet alterations are likely to include

likely lower the incremental costs and clearances in single-user toilet rooms accessible and direct access to stages. In

benefits for five other proposed with in-swinging doors, stairs, elevators, addition, the Department would like

standards (side reach; water closet location of accessible routes to stages, specific information on whether,

clearances in single-user toilet rooms accessible attorney areas and witness because of local law or policy,

with in-swinging doors; location of stands, assistive listening systems, and auditorium operators are already

accessible routes to stages; accessible accessible teeing grounds, putting providing a direct accessible route to

attorney areas and witness stands; and greens, and weather shelters at golf their stages. (The Department is also

assistive listening systems), albeit to a courses) should be raised with the interested in whether having to provide

lesser extent. Each of these proposed Access Board for further consideration, a direct access to the stage would

standards has a counterpart in either in particular as applied to alterations. encourage operators of auditoriums to

Chapter 11 of one or more versions of Stages. The proposed requirement to postpone or cancel the alterations of

the IBC, ANSI A117.1, or a functionally provide direct access to stages their facilities.) The Department also

equivalent state accessibility code. represents an effort to ensure that seeks information on possible means of

While IBC Chapter 11 and ANSI A117.1 individuals with disabilities are able to quantifying the benefits that accrue to

have yet not been as widely adopted as participate in programs in an integrated persons with disabilities from this

some other IBC chapters, the RIA setting. Under the current 1991 proposed requirement or on its

nonetheless still estimates that between Standards, a compliant accessible route importance to them. To the extent that

15% and 35% of facilities nationwide connecting seating locations to such information cannot be quantified,

are already covered by IBC/A117.1 performing areas is permitted to go the Department welcomes examples of

provisions that mirror these five outside the assembly area and make use personal or anecdotal experience that

proposed standards. It is thus expected of an indirect interior accessible route to illustrate the value of this requirement.

that the incremental costs and benefits access the stage area. As a result, even The Department’s RIA also estimates

for these proposed standards may also when other audience members are able significant costs, regardless of the

be lower than the costs and benefits to access a stage directly via stairs in baseline used, for the proposed

relative to the 1991 Standards baseline. order to participate in ceremonies, skits, requirement that court facilities must

Question 1: The Department believes or other interactive on-stage events, provide an accessible route to a witness

it would be useful to solicit input from persons with mobility disabilities may stand or attorney area and clear floor

the public to inform us on the be required to use an inconvenient space to accommodate a wheelchair.

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anticipated costs or benefits for certain indirect entrance to the stage. As These costs arise both in the new

requirements. The Department therefore graduates or award recipients, they may construction and alteration contexts. If

invites comment as to what actual costs be required to part company with their the witness stand is raised, then either

and benefits would be for these eight peers, to make their way to the stage a ramp or lift must be provided to

existing elements, in particular as alone, and to make a conspicuous ensure access to the witness stand.

applied to alterations, in compliance entrance. To address this situation, the While the RIA quantifies the benefits for





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this proposed requirement (as it does for hear or understand the audible portion existing golf courses should be reduced

all of the proposed requirements) of the presentation. with little or no practical loss in

primarily in terms of time savings, the From an economic perspective, the accessibility.

Department fully appreciates that such cost of a single hearing-aid compliant Question 6: The Department seeks

a methodology does not capture the ALS is not high—about $500 more than information from the owners and

intangible benefits that accrue when a non-compliant system—and compliant operators of golf courses, both public

persons with mobility disabilities are equipment is readily available on the and private, on the extent to which their

able to participate in the court process retail market. As estimated in the RIA, courses already have golf car passages

as conveniently as any other witness or the high overall costs for the revised to teeing grounds, putting greens, and

party. Without access to the witness technical requirements for ALS are weather shelters, and, if so, whether

stand, for example, a wheelchair user, or instead driven by the assumption that they intend to avail themselves of the

a witness who uses other mobility entities with large assembly areas (such proposed exception.

devices such as a walker or crutches, as universities, stadiums, and Analysis of impact on small entities.

may have to sit at floor level. If the auditoriums) will be required to The second type of analysis that the

witness with a mobility disability purchase a relatively large number of Department has undertaken is a review

testifies from a floor level position, the compliant systems. On the other hand, of its existing regulations for title II and

witness could be placed at a the overall scoping for ALS has been title III in order to consider the impact

disadvantage in communicating with reduced in the Department’s proposed of those regulations on small entities.

the judge and jury, who may no longer requirement, thus mitigating the cost to The review requires agencies to

be able to see the witness as easily, or, covered entities. The proposed revision consider five factors: (1) The continued

potentially, at all. This may create a to the technical requirement merely need for the rule; (2) the nature of

reciprocal difficulty for the judge and specifies that 25% (or at least two) of complaints or comments received

jurors who lose the sightline normally the required ALS receivers must be concerning the rule from the public; (3)

provided by the raised witness stand hearing-aid compatible. The RIA the complexity of the rule; (4) the extent

that enables them to see and hear the estimates that a significant part of the to which the rule overlaps, duplicates,

witness in order to evaluate his or her cost of this requirement will come from or conflicts with other federal rules,

demeanor and credibility—difficulty the replacement of individual ALS and, to the extent feasible, with state

that redounds to the detriment of receivers and system maintenance. and local governmental rules; and (5)

litigants themselves and ultimately our Question 5: The Department seeks the length of time since the rule has

system of justice. information from arena and assembly been evaluated or the degree to which

area administrators on their experiences technology, economic conditions, or

Question 4: The Department in managing ALS. In order to evaluate other factors have changed in the area

welcomes comment on how to measure the accuracy of the assumptions in the affected by the rule. 5 U.S.C. 610(b).

or quantify the intangible benefits that RIA relating to ALS costs, the Based on these factors, the agency

would accrue from accessible witness Department welcomes particular should determine whether to continue

stands. We particularly invite anecdotal information on the life expectancy of the rule without change or to amend or

accounts of the courtroom experiences ALS equipment and the cost of ongoing rescind the rule to minimize any

of individuals with disabilities who have maintenance. significant economic impact of the rule

encountered inaccessible witness The Department’s proposed on a substantial number of small

stands, as well as the experiences of requirements mandate an accessible entities. Id. at 610(a).

state and local governments in making (pedestrian) route that connects all In performing this review, the

witness stands accessible, either in the accessible elements within the Department has gone through its

new construction or alteration context. boundary of the golf course and facility, regulation section by section, and, as a

Under the 1991 Standards, Assistive including teeing grounds, putting result, proposes several clarifications

Listening Systems (‘‘ALS’’) are required greens, and weather shelters. Requiring and amendments in this NPRM.

in courtrooms and in other settings access to necessary features of a golf Amendments to its title III regulation

where audible communication is course ensures that persons with are proposed in the NPRM for title III

integral to the use of the space and mobility disabilities may fully and published jointly with this rule. The

audio amplification systems are equally participate in a recreational proposals reflect the Department’s

provided for the general audience. activity. analysis and review of complaints or

However, these Standards do not set From an economic perspective, the comments from the public as well as

forth technical specifications for such Department’s RIA assumes that virtually changes in technology. Many of the

systems. Since 1991, advancements in every tee and putting green on an proposals aim to clarify and simplify the

ALS and the advent of digital existing course will need to be regraded obligations of covered entities. As

technologies have made these systems in order to provide compliant accessible discussed in greater detail above, one

more amenable to uniform technical (pedestrian) routes to these features. significant goal of the development of

specifications. In keeping with these However, the Department’s proposal the 2004 ADAAG was to eliminate

technological advancements, the revised also excuses compliance with the duplication or overlap in federal

requirements create a technical standard requirement for an accessible accessibility guidelines as well as to

that, among other things, ensures that a (pedestrian) route so long as a ‘‘golf car harmonize the federal guidelines with

certain percentage of required ALS have passage’’ (i.e., the path typically used by model codes. The Department has also

hearing-aid compatible receivers. golf cars) is otherwise provided to the worked to create harmony where

Requiring hearing-aid compatible ALS teeing ground, putting green, or other appropriate between the requirements of

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enables persons who are hard of hearing accessible element on a course. Because titles II and III. Finally, while the

to hear a speech, a play, a movie, or to it is likely that most public and private regulation is required by statute and

follow the content of a trial. Without an golf courses in the United States already there is a continued need for it as a

effective ALS, people with hearing loss provide golf passages to most or all whole, the Department proposes several

are effectively excluded from holes, the actual costs of this modifications that are intended to

participation because they are unable to requirement for owners and operators of reduce its effects on small entities.





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Organization of This NPRM Safe harbor. One of the most continue to determine accessibility in

The subsequent sections of this NPRM important issues the Department must these facilities on a case-by-case basis

deal with the Department’s response to address in proposing to adopt the 2004 under existing law? Please provide

comments and its proposals for changes ADAAG as its new ADA Standards for information on the effect of such a

to its current regulation that derive from Accessible Design is the effect that the proposal on people with disabilities and

the required, periodic review that it proposed standards will have on public entities.

performed. The proposed standards and existing facilities under title II. This Service animals. The Department

the Department’s response to comments issue was not addressed in the 2004 wishes to clarify the obligations of

regarding the 2004 ADAAG are ADAAG because it is outside of the public entities to accommodate

contained in Appendix A to the NPRM. scope of the Access Board’s authority individuals with disabilities who use

Appendix B to the NPRM contains the under the ADA. service animals. The Department

Department’s initial, formal benefit-cost Under title II, program accessibility continues to receive a large number of

analysis. requires that state and local government complaints from individuals with

The section of the NPRM entitled, agencies provide individuals with service animals. It appears, therefore,

‘‘General Issues,’’ briefly introduces disabilities with access to their that many covered entities are confused

topics that are noteworthy because they programs when ‘‘viewed in their about their obligations under the ADA

are new to the title II regulation or have entirety.’’ Title II does not require in this area. At the same time, some

been the subject of attention or structural modifications in all individuals with impairments—who

comment. The topics introduced in the circumstances in order to provide would not be covered as qualified

general issues section include: Safe program access. As a result of this individuals with disabilities—are

harbor, service animals, wheelchairs flexibility, the Department believes that claiming that their animals are

and other power-driven mobility the program accessibility requirement as legitimate service animals, whether

devices, effective communication and it is codified in the current regulation fraudulently or sincerely (albeit

auxiliary aids, alterations to prison may appropriately mitigate any burdens mistakenly), to gain access to the

cells, and equipment. on public entities without additional facilities of public entities. Another

Following the general issues section is regulatory safeguards. Nevertheless, in trend is the use of wild or exotic

the ‘‘Section-By-Section Analysis and order to provide certainty and clarity, animals, many of which are untrained,

Response to Comments.’’ This section the Department is proposing a safe as service animals. In order to clarify its

includes a detailed discussion of the harbor for elements in existing facilities position and avoid further

proposed changes to the text of the title that are in compliance with either the misapplication of the ADA, the

II regulation. The section-by-section 1991 Standards or the Uniform Federal Department is proposing amendments to

analysis follows the order of the current Accessibility Standards (UFAS), 41 CFR its regulation with regard to service

regulation, except that regulatory part 101–19.6, App. A. This proposal is animals.

sections that remain unchanged are not discussed below in § 35.150(b)(2) of the Minimal protection. In the

indicated. The discussion within each section-by-section analysis. Department’s ADA Business Brief on

section explains the proposals and the The Department invites comment on Service Animals, which was published

reasoning behind them as well as the whether public entities that operate in 2002, the Department interpreted the

Department’s response to related public existing facilities with play or recreation minimal protection language in its

comments. Subject areas that deal with areas should be exempted from definition of service animals within the

more than one section of the regulation compliance with certain requirements context of a seizure (i.e., alerting and

include references to the related in the 2004 ADAAG. Existing facilities protecting a person who is having a

sections where appropriate. would continue to be subject to seizure). Although the Department

The section-by-section analysis accessibility requirements in existing received comments urging it to

includes specific questions to which the law, but not specifically to the eliminate the phrase ‘‘providing

Department requests public response. requirements in: (1) The Access Board’s minimal protection’’ from its regulation,

These questions are numbered and supplemental guidelines on play areas, the Department continues to believe that

italicized so that they are easier for 65 FR 62498 (Oct. 18, 2000); and (2) the the language serves the important

readers to locate and reference. The Access Board’s supplemental guidelines function of excluding from coverage so-

Department emphasizes, however, that on recreation facilities, 67 FR 56352 called ‘‘attack dogs’’ that pose a direct

the public may comment on any aspect (Sept. 3, 2002). Under this scenario, the threat to others.

of this NPRM and is not required to 2004 ADAAG would apply only to new Guidance on permissible service

respond solely to questions specifically play areas and recreation facilities, and animals. The existing regulation

posed by the Department. would not govern the accessibility of implementing title III defines a ‘‘service

The Department’s proposed changes existing facilities as legal requirements. animal’’ as ‘‘any guide dog, signal dog,

to the actual regulatory text of title II Public entities that operate existing or other animal.’’ At the time the

that follow the section-by-section facilities with play or recreation areas, regulation was promulgated, the

analysis are entitled, ‘‘Part 35: pursuant to the ADA’s requirements to Department believed that leaving the

Nondiscrimination on the Basis of provide equal opportunity for species selection up to the discretion of

Disability in State and Local individuals with disabilities, may still the individual with a disability was the

Government Services.’’ have the obligation to provide an best course of action. Due to the

accessible route to the playground, some proliferation of animal types that have

General Issues accessible equipment, and an accessible been used as ‘‘service animals,’’

This section briefly introduces topics surface for the play area or recreation including wild animals, the Department

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that are noteworthy because they are facility. believes that this area needs established

new to the title II regulation or have Question 7: Should the Department parameters. Therefore, the Department

been the subject of considerable exempt public entities from specific is proposing to eliminate certain species

attention or comment. Each topic is compliance with the supplemental from coverage under the ADA even if

discussed in greater detail subsequently requirements for play areas and the other elements of the definition are

in the section-by-section analysis. recreation facilities, and instead satisfied.





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Comfort animals vs. psychiatric where there may be compelling reasons for power-operated wheelchairs of 6

service animals. Under the Department’s to permit the use of animals whose miles per hour. In a study of trail and

present regulatory language, some presence provides emotional support to other nonmotorized transportation users

individuals and entities have assumed a person with a disability. Accordingly, including EPAMDs, the Federal

that the requirement that service other federal agency regulations Highway Administration (FHWA) found

animals must be individually trained to governing those situations may that the eye height of people using

do work or carry out tasks excluded all appropriately provide for increased EPAMDs ranged from 681⁄4 inches to

persons with mental disabilities from access for animals other than service 791⁄2 inches. See Federal Highway

having service animals. Others have animals. Administration, Characteristics of

assumed that any person with a Proposed training standards. The Emerging Road and Trail Users and

psychiatric condition whose pet Department has always required that Their Safety (Oct. 2004), available at

provided comfort to him or her was service animals be individually trained http://www.tfhrc.gov/safety/pubs/04103.

covered by the ADA. The Department to do work or perform tasks for the Thus, EPAMDs can operate at much

believes that psychiatric service animals benefit of an individual with a greater speeds than wheelchairs, and the

that are trained to do work or perform disability, but has never imposed any average user is much taller than most

a task (e.g., reminding its owner to take type of formal training requirements or wheelchair users.

medicine) for persons whose disability certification process. While some EPAMDs have been the subject of

is covered by the ADA are protected by advocacy groups have urged the debate among users, pedestrians,

the Department’s present regulatory Department to modify its position, the disability advocates, state and local

approach. Department does not believe that such governments, businesses, and bicyclists.

Psychiatric service animals can be a modification would serve the array of The fact that a device is not designed

trained to perform a variety of tasks that individuals with disabilities who use primarily for use by or marketed

assist individuals with disabilities to service animals. primarily to individuals with

detect the onset of psychiatric episodes Detailed regulatory text changes and disabilities, nor used primarily by

and ameliorate their effects. Tasks the Department’s response to public persons with disabilities, complicates

performed by psychiatric service comments on these issues and others are the question of whether individuals

animals may include reminding the discussed below in the definitions with disabilities should be allowed to

handler to take medicine; providing § 35.104 and in a newly-proposed operate them in areas and facilities

safety checks, or room searches, or § 35.136. where other powered devices are not

turning on lights for persons with Post Wheelchairs and other power-driven allowed. Those who question the use of

Traumatic Stress Disorder; interrupting mobility devices. Since the passage of EPAMDs in pedestrian areas argue that

self-mutilation by persons with the ADA, choices of mobility aids the speed, size, and operating features of

dissociative identity disorders; and available to individuals with disabilities the devices make them too dangerous to

keeping disoriented individuals from have vastly increased. In addition to operate alongside pedestrians and

danger. devices such as wheelchairs and wheelchair users. Although the question

The Department is proposing new mobility scooters, individuals with of EPAMD safety has not been resolved,

regulatory text in § 35.104 to formalize disabilities may use devices that are not many states have passed legislation

its position on emotional support or designed primarily for use by addressing EPAMD operation on

comfort animals, which is that individuals with disabilities, such as sidewalks, bicycle paths, and roads. In

‘‘[a]nimals whose sole function is to electronic personal assistive mobility addition, some states, such as Iowa and

provide emotional support, comfort, devices (EPAMDs). (The only available Oregon, have minimum age

therapy, companionship, therapeutic model known to the Department is the requirements, or mandatory helmet

benefits, or promote emotional well- Segway.) The Department has received laws. New Jersey requires helmets for all

being are not service animals.’’ The complaints and become aware of EPAMD users, while Hawaii and

Department wishes to underscore that situations where individuals with Pennsylvania require helmets for users

the exclusion of emotional support mobility disabilities have utilized riding under a certain age.

animals from ADA coverage does not lawn mowers, golf cars, large While there may be legitimate safety

mean that persons with psychiatric, wheelchairs with rubber tracks, issues for EPAMD users and bystanders,

cognitive, or mental disabilities cannot gasoline-powered, two-wheeled EPAMDs and other nontraditional

use service animals. The Department scooters, and other devices for mobility devices can deliver real

proposes specific regulatory text in locomotion in pedestrian areas. These benefits to individuals with disabilities.

§ 35.104 to make this clear: ‘‘[t]he term new or adapted mobility aids benefit For example, individuals with severe

service animal includes individually individuals with disabilities, but also respiratory conditions who can walk

trained animals that do work or perform present new challenges for state and limited distances and individuals with

tasks for the benefit of individuals with local governments. multiple sclerosis have reported

disabilities, including psychiatric, EPAMDs illustrate some of the benefitting significantly from EPAMDs.

cognitive, and mental disabilities.’’ This challenges posed by new mobility Such individuals often find that

language simply clarifies the devices. The basic Segway model is a EPAMDs are more comfortable and

Department’s longstanding position. two-wheeled, gyroscopically stabilized, easier to use than wheelchairs, and

The Department’s rule is based on the battery-powered personal transportation assist with balance, circulation, and

assumption that the title II and title III device. The user stands on a platform digestion in ways that wheelchairs do

regulations govern a wider range of suspended three inches off the ground not. See Rachel Metz, Disabled Embrace

public settings than the settings that by wheels on each side, grasps a T- Segway, New York Times, Oct. 14, 2004.

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allow for emotional support animals. shaped handle, and steers the device The Department has received

The Department recognizes, however, similarly to a bicycle. The EPAMD can questions and complaints from

that there are situations not governed travel up to 121⁄2 miles per hour, individuals with disabilities and

exclusively by the title II and title III compared to the average pedestrian covered entities about which mobility

regulations, particularly in the context walking speed of 3 to 4 miles per hour aids must be accommodated and under

of residential settings and employment and the approximate maximum speed what circumstances. While some





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individuals with disabilities support the investigations, the Department has accessible to prisoners with disabilities

use of unique mobility devices, other determined that public entities and presented three options: (1) Require

individuals with disabilities are sometimes misunderstand the scope of all altered elements to be accessible,

concerned about their personal safety their obligations under the statute and which would maintain the current

when others are using such devices. the regulation. Moreover, the number of policy that applies to other ADA

There is also concern about the impact individuals with hearing loss continues alterations requirements; (2) permit

of such mobility devices on facilities, to grow in this country as a large substitute cells to be made accessible

such as the weight of the device on segment of the population ages and as within the same facility, which would

fragile floor surfaces. individuals live longer. permit correctional authorities to meet

The Department intends to address The Department is proposing several their obligation by providing the

these issues and proposes to adopt a changes and additions to §§ 35.104, required accessible features in cells

policy that sets the parameters for when 35.160, and 35.161 of the title II within the same facility, other than

these devices must be accommodated. regulation to address these issues. those specific cells in which alterations

Toward that end, the Department Among other amendments, these are planned; or (3) permit substitute

proposes new definitions of the terms changes update the regulatory language cells to be made accessible within a

‘‘wheelchair’’—which includes in response to numerous technological prison system, which would focus on

manually and power-driven wheelchairs advances and breakthroughs in the area ensuring that prisoners with disabilities

and mobility scooters—and ‘‘other of auxiliary aids and services since the are housed in facilities that best meet

power-driven mobility device’’ and regulation was promulgated sixteen their needs, since alterations within a

accompanying regulatory text. The years ago. The most significant changes prison environment often result in

proposed definitions are discussed in relate to video interpreting services piecemeal accessibility. Discussion of

the section-by-section analysis of (VIS) and the provision of effective the proposed options and submitted

§ 35.104, and the proposed regulatory communication for companions. comments are described below in the

text is discussed in the section-by- A technology that has emerged since section-by-section analysis of § 35.152, a

section analysis of § 35.137. promulgation of the original regulation newly proposed section on matters

Much of the debate surrounding is video interpreting services (VIS), and related to detention and correctional

mobility aids has centered on the Department proposes to include it in facilities.

appropriate definitions for the terms the regulation. VIS permits an

Equipment and furniture. Question

‘‘wheelchair’’ and ‘‘other power-driven individual who is deaf or hard of

seven of the ANPRM asked for comment

mobility devices.’’ The Department has hearing to view and sign to a video

on whether regulatory guidance is

not defined the term ‘‘manually interpreter (i.e., a live interpreter in

needed with respect to the acquisition

powered mobility aids.’’ Instead, the another location) who can see and sign

proposed rule provides a list including to the individual through a camera and use of mobile, portable, and other

wheelchairs, walkers, crutches, canes, located on or near the monitor. VIS can free-standing equipment or furnishings

braces, or similar devices. The inclusion provide immediate, effective access to used by covered entities to provide

of the term ‘‘similar devices’’ indicates interpreting services seven days a week, services, and asked for specific

that the list is not intended to be twenty-four hours a day in a variety of examples of situations that should be

exhaustive. The Department would like situations by allowing individuals in addressed. The ANPRM explained that

input as to whether addressing separate locations to have live, face-to- free-standing equipment was already

‘‘manually powered mobility aids’’ in face communications. addressed in the regulations in several

this manner (i.e., via examples of such The specific amendments to the different contexts, but that since

devices) is appropriate. The Department section on auxiliary aids and services, covered entities continue to raise

also would like information as to in addition to the provision of VIS, are questions about the extent of their

whether there are any other non- described in §§ 35.104, 35.160, and obligation to provide accessible free-

powered or manually powered mobility 35.161 of the section-by-section analysis standing equipment, the Department

aids that should be added to the list and below. was considering adding specific

an explanation of the reasons they Alterations to prison cells. The 2004 language on equipment.

should be included. If an actual ADAAG establishes requirements for the The Department received comments

definition is preferred, the Department design and construction of cells in both in favor and against this proposal

would welcome input with regard to the correctional facilities. When the Access with a majority of comments in favor of

language that might be used to define Board adopted these new requirements, requiring accessible equipment and

‘‘manually powered mobility aids,’’ and it deferred one decision to the Attorney furniture. However, the Department has

an explanation of the reasons this General, specifically: ‘‘Alterations to decided to add no new regulatory text

language would better serve the public. cells shall not be required to comply with respect to equipment at this time.

Effective communication and except to the extent determined by the A few title II entities submitted very

auxiliary aids. Revised § 35.160(a) of the Attorney General.’’ The unique brief comments, with about half in favor

title II regulation requires a public entity environment and security concerns of a of specific requirements for free-

to take appropriate steps to ensure that correctional facility present challenges standing equipment and half opposed.

communications with individuals with that are not an issue in other Most individuals and organizations

disabilities, including applicants, government buildings, so the representing individuals with

participants, members of the public, and Department must strike a balance disabilities were in favor of adding or

their companions, are as effective as between the accessibility needs of clarifying requirements for accessible

communications with others. The inmates with disabilities and the equipment. Disability organizations

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Department has investigated hundreds concerns of the prison officials and staff pointed out that from the user’s

of complaints alleging that public that run the facilities. Therefore, in the perspective, it is irrelevant whether the

entities have failed to provide effective ANPRM, the Department sought public equipment (e.g., ATMs or vending

communication, many of which resulted comment about the most effective machines) is free-standing or fixed,

in settlement agreements and consent means to ensure that existing since the equipment must be accessible

decrees. During the course of its correctional facilities are made in order for them to use it.





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The Department believes that and possibly two, specialized golf cars until there are safety standards for these

accessible equipment and furnishings available for the use of individuals with cars.

are required when appropriate under disabilities, with no greater advance Other concerns raised by public

the existing regulations governing notice required to obtain them than for comments were the effect of allowing

modifications of policies, practices, and use of other golf cars. The Department accessible golf car use on the greens and

procedures, and in the requirement for also asked about the golf car’s safety and their impact on maintenance of the

program accessibility. 28 CFR 35.130(7); use on golf course greens. Accessible course. Some commenters suggested

35.150. In addition, some equipment single-user golf cars are cars for use by that the cars would damage the greens

may also be subject to the effective individuals with mobility impairments and that the repair costs would be more

communication requirements. 28 CFR that are driven with hand controls, and significant than for traditional golf cars.

35.160. The existing regulation at from which a person with a disability In addition, one commenter suggested

§ 35.150(a) requires that entities operate can hit the golf ball while remaining in that courses exceeding certain slope and

each service, program, or activity so the seat of the car. Some golf cars have degree standards be exempted from

that, when viewed in its entirety, each a swivel, elevated seat that allows the having single-user cars because of safety

is readily accessible to and usable by golfer to play from a semi-standing concerns. Comments from golf courses

individuals with disabilities, subject to position. These cars can be used by that have provided accessible golf cars

a defense of fundamental alteration or individuals without disabilities as well. were generally positive in terms of

undue burden. Section 35.150(b) The Department received many safety and maintenance of the course.

specifies that such entities may meet comments regarding accessible golf cars, Further, courses that provide accessible

their obligation to make each program with the majority of commenters in cars do not report any safety issues or

accessible to individuals with favor of requiring accessible golf cars. more than minimal damage to the

disabilities through the ‘‘redesign of The comments in opposition to greens.

equipment.’’ Section 35.160(a) requires requiring accessible golf cars came from With respect to making golf cars

covered entities to provide effective some individuals and from entities available, most supporters of providing

communication to program participants. covered by title III. The Department has accessible golf cars believe that no

Consequently, providing accessible decided to propose no new regulations advance notice should be required to

equipment is required when appropriate specific to accessible golf cars at this reserve the golf cars. One association

under the existing regulations. The time. supported requiring golf courses to have

Department has decided to continue accessible cars with advance notice,

Many commenters in favor of

with this approach and not to add any which could be achieved through

requiring accessible golf cars noted the

specific regulatory guidance addressing pooling arrangements with other

social aspect of golf, generally, and its

equipment at this time. courses. Some commenters explained

specific—albeit informal—importance,

The 2004 ADAAG includes revised that at least two cars per course should

in many business transactions, thus

requirements for some types of fixed be required so that golfers with

affecting both the social lives and the

equipment that are specifically disabilities can play together.

careers of some individuals with Commenters also addressed whether

addressed in the 1991 Standards, such

disabilities. courses that provide no cars at all

as ATMs and vending machines, as well

Comments opposed to requiring should provide accessible cars. Some

as detailed requirements for fixed

accessible golf cars generally came from commenters supported requiring every

equipment that is not addressed by

individuals and golf course owners and golf course, whether or not it provides

name in the current Standards, such as

associations covered by title III. Some traditional golf cars, to provide

depositories, change machines, and fuel

dispensers. Because the 2004 ADAAG commenters believed that there is little accessible cars because individuals with

provides detailed requirements for demand for accessible golf cars, or that disabilities will not be able to play

many types of fixed equipment, covered the problem is solved by putting without an accessible car.

entities should consult those ‘‘medical’’ flags on traditional cars to The Department has decided not to

requirements in determining what steps identify individuals with disabilities add a regulation specifically addressing

are appropriate for making free-standing who are then permitted to drive onto the accessible golf cars at this time. The

equipment accessible. The Department greens, which otherwise would not be existing regulation, which requires that

also agrees that when federal guidance permitted. Others stated that accessible entities operate each service, program,

for accessibility exists for equipment golf cars were too expensive or were or activity so that, when viewed in its

required to be accessible to individuals specialized equipment that individuals entirety, the service, program, or activity

who are blind or have low vision, with disabilities should purchase for is readily accessible to and usable by

entities should consult such guidance themselves. One city representative individuals with disabilities, subject to

(e.g., federal standards implementing commented that courses that do not a defense of fundamental alteration or

section 508 of the Rehabilitation Act, 36 provide golf cars should not be required undue burden, will continue to govern

CFR part 1194, or the guidelines that to provide accessible golf cars. this issue. 28 CFR 35.150(a).

specify communication accessibility for Safety and the impact on golf course The Department is aware that the

ATMs and fare card machines in the grounds were other areas addressed by Department of Defense has recently

2004 ADAAG, 36 CFR part 1191, App. the comments. Again, opinions were undertaken an extensive study of the

D). The Department intends to continue divided. Some commenters said that the accessibility of golf courses operated for

to monitor the use of accessible single-user golf cars are safe, do not military personnel. As a result of its

equipment by covered entities and to damage the greens, and speed up the study, the Department of Defense plans

analyze the economic impact of possibly pace of play. Others argued that the cars to provide two accessible golf cars at

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providing more detailed requirements in should pass the American National each of the 174 golf courses that the

future regulations governing specific Standards Institute (ANSI) standards 2 Department of Defense operates, except

types of free-standing equipment. for traditional golf cars, and that the those at which it would be unsafe to

Accessible golf cars. Question six of single-user cars should not be required operate such golf cars because of the

the ANPRM asked whether golf courses terrain of the course. See U.S.

should be required to make at least one, 2 ANSI Z130.1–1999. Department of Defense, Report to





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34476 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



Congress: Access of Disabled Persons to Commercial Facilities (Title III TA secondary auditory programs (SAP), and

Morale, Recreation, and Welfare (MRW) Manual), III–4.300, available at http:// accessible electronic and information

Facilities and Activities (Sept. 25, 2007). www.ada.gov/taman3.html. The title III technology.

The Department of Justice plans to definition of auxiliary aids and services

study the Defense Department’s provided the framework for the same ‘‘Direct Threat’’

implementation of its plan to determine definition in title II. See 56 FR 35544, In the Department’s proposed

if it provides an effective framework for 35565 (July 26, 1991) and 56 FR 35694, § 35.136(b)(3), a service animal may be

ensuring golf course accessibility. 35697 (July 26, 1991). This additional removed from the premises of a public

example of an appropriate auxiliary aid

Section-by-Section Analysis and entity if the animal poses a direct threat

and service was inserted because many

Response to Comments to the health or safety of others that

public entities do not realize that this

This section provides a detailed cannot be eliminated by reasonable

easy and efficient technique is available

description of the Department’s to them. While the exchange of written modifications. Direct threat is not

proposed changes to the title II notes is inappropriate for lengthy or defined in title II, but it is defined in

regulation, the reasoning behind the complicated communications, it can be § 36.208(b) of the current title III

proposals, and responses to public appropriate for situations such as regulation as ‘‘a significant risk to the

comments received on the topic. The routine requests for written information, health or safety of others that cannot be

section-by-section analysis follows the for a police officer issuing a speeding eliminated by a modification of policies,

order of the current title II regulation, ticket, or as a means of communication practices, or procedures, or by the

except that if the Department is not while awaiting the arrival of an provision of auxiliary aids or services.’’

proposing a change to a regulation interpreter. The Department proposes taking the

section, the unchanged section is not Also in paragraph (1) of the definition from its current location in

discussed. In addition, this section definition, the Department has replaced title III and placing it in the definitions

includes specific questions for which the term ‘‘telecommunications devices section in both title II (§ 35.104) and

the Department requests public for deaf persons (TDD)’’ with ‘‘text title III (§ 36.104).

response. These questions are numbered telephones (TTYs).’’ Although ‘‘TDD’’ is

and italicized in order to make them the term used in the ADA, the use of ‘‘Existing Facility’’

easier for readers to locate and ‘‘TTY’’ has become the commonly Under the ADA, a facility may be one

reference. accepted term and is consistent with the or more of three types at different points

terminology used by the Access Board in time: (1) An existing facility, (2) an

Subpart A—General in the 2004 ADAAG. The Department altered facility, or (3) a newly designed

Section 35.104 Definitions has also included in paragraph (1)

and constructed facility. In the current

‘‘accessible electronic and information

‘‘1991 Standards’’ and ‘‘2004 ADAAG’’ regulation, title II defines new

technology’’ as another example of

The Department is proposing to add construction at § 35.151(a) and

auxiliary aids and services. Lastly,

to the proposed regulation definitions of ‘‘computer-aided’’ has been added to alterations at § 35.151(b). In contrast, the

both the ‘‘1991 Standards’’ and the describe ‘‘transcription services’’ to term ‘‘existing facility’’ is not defined

‘‘2004 ADAAG.’’ The term ‘‘1991 make it consistent with title III. although it is used in the statute and in

Standards’’ refers to the currently The Department has added to the regulations for titles II and III. 42

enforceable ADA Standards for paragraph (1) a new technology, video U.S.C. 12182(b)(2)(A)(iv); 28 CFR

Accessible Design, codified at 28 CFR interpreting services (VIS), which 35.150.

part 36, App. A. The term ‘‘2004 consists of a video phone, video The Department’s enforcement of the

ADAAG’’ refers to Parts I and III of the monitors, cameras, a high speed Internet ADA is premised on a broad

Americans with Disabilities Act and connection, and an interpreter. VIS is understanding of ‘‘existing facilities.’’

Architectural Barriers Act Accessibility specifically discussed below in the The classifications of facilities under the

Guidelines, which were issued by the proposed definition of VIS. ADA regulation are not static. Rather, a

Architectural and Transportation In paragraph (2) of the definition, the building that was newly designed and

Barriers Compliance Board on July 23, Department proposes to insert constructed at one time—and, therefore,

2004, at 69 FR 44084 (to be codified at additional examples of auxiliary aids subject to the accessibility standards in

36 CFR 1191), and which the and services for individuals who are effect at the time—becomes an ‘‘existing

Department is proposing to adopt in this blind or have low vision. The preamble facility’’ after it is completed. At some

NPRM. These terms are included in the to the original regulation makes clear point in its life, it may also be

definitions section for ease of reference. that the original list in the regulation

considered ‘‘altered’’ and then again

was ‘‘not an all-inclusive or exhaustive

‘‘Auxiliary Aids and Services’’ become ‘‘existing.’’

catalogue of possible or available

Several types of auxiliary aids that auxiliary aids or services. It is not The added definition of ‘‘existing

have become more readily available possible to provide an exhaustive list, facility’’ in the proposed regulation

have been added to § 35.104 under the and an attempt to do so would omit the clarifies that the term means exactly

definition of auxiliary aids and services. new devices that will become available what it says: A facility in existence on

For purposes of clarification, the with emerging technology.’’ See 56 FR any given date is an existing facility

Department has added the exchange of 35694, 35697 (July 26, 1991). Because under the ADA. If a facility exists, it is

written notes as an example of an technological advances in the seventeen an existing facility whether it was built

auxiliary aid or service. This common- years since the ADA was enacted have in 1989, 1999, or 2009. Of course, if the

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sense example is a codification of the increased the range of auxiliary aids and construction of a facility at issue begins

Department’s longstanding policy with services for those who are blind or have after the triggering dates for the new

regard to title III entities. See The low vision, the Department has added construction standards, then the facility

Americans with Disabilities Act, Title III additional examples, including brailled is subject to the new construction

Technical Assistance Manual, Covering displays, screen reader software, standards, and if it is altered, it is

Public Accommodations and magnification software, optical readers, subject to the alterations standards.





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Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules 34477



‘‘Other Power-Driven Mobility Device’’ qualified to interpret orally. Also, modifications to rules, policies, or

The proposed regulation defines the someone with just a rudimentary practices, the removal of architectural,

term ‘‘other power-driven mobility familiarity with sign language or finger communication, or transportation

device’’ as ‘‘any of a large range of spelling is not a qualified sign language barriers, or the provision of auxiliary

devices powered by batteries, fuel, or interpreter. Likewise, a qualified sign aids and services, meets the essential

language interpreter would not include eligibility requirements for the receipt of

other engines—whether or not designed

someone who is fluent in sign language services or the participation in programs

solely for use by individuals with

but unable to translate spoken or activities provided by a public

mobility impairments—that are used by

communication into ASL or to translate entity.’’ 28 CFR 35.104. The Department

individuals with mobility impairments

signed communication into spoken is proposing to add to the title II

for the purpose of locomotion, including

words. regulation the same definition of

golf cars, bicycles, electronic personal The revised definition includes ‘‘service animal’’ that it will propose for

assistance mobility devices (EPAMDs) examples of different types of the title III regulation. The title III

(e.g., Segway), or any mobility aid interpreters. An oral interpreter has regulation currently contains a

designed to operate in areas without special skill and training to mouth a definition of ‘‘service animal’’ in

defined pedestrian routes.’’ The speaker’s words silently for individuals § 36.104.

definition is designed to be broad and who are deaf or hard of hearing, many The current definition of ‘‘service

inclusive because the Department of whom were raised orally and were animal’’ in § 36.104 is, ‘‘any guide dog,

recognizes the diverse needs and taught to read lips or were diagnosed signal dog, or other animal individually

preferences of individuals with with hearing loss later in life and do not trained to do work or perform tasks for

disabilities and does not wish to impede know sign language. An individual who the benefit of an individual with a

individual choice except when is deaf or hard of hearing may need an disability, including, but not limited to,

necessary. Power-driven mobility oral interpreter if the speaker’s voice is guiding individuals with impaired

devices are included in this category. unclear, there is a quick-paced exchange vision, alerting individuals with

Mobility aids that are designed for areas of communication (e.g., in a meeting), or impaired hearing to intruders or sounds,

or conditions without defined when the speaker does not directly face providing minimal protection or rescue

pedestrian areas, such as off-road bike the individual who is deaf or hard of work, pulling a wheelchair, or fetching

paths, roads (except where allowed by hearing. A cued speech interpreter dropped items.’’ The Department would

law or where a sidewalk is not functions in the same manner as an oral modify that current definition, and add

provided), freeways, or natural surfaces interpreter except that he or she also the same definition, as modified, to the

such as beaches where there is not a uses a hand code, or cue, to represent title II regulation at § 35.104. The

defined circulation route for each speech sound. changes that would be made to the title

pedestrians, are also included in this III definition, and that would be

category. ‘‘Qualified Reader’’

incorporated in the title II definition are

Question 8: Please comment on the The current regulation identifies a as follows:

proposed definition of other power- qualified reader as an auxiliary aid, but 1. Remove ‘‘guide’’ or ‘‘signal’’ as

driven mobility devices. Is the definition it does not define the term. See 28 CFR descriptions of types of service dogs,

overly inclusive of power-driven 35.104(2). Based upon the Department’s add ‘‘other common domestic’’ animal,

mobility devices that may be used by investigation of complaints alleging that and add ‘‘qualified’’ to ‘‘individual’’ in

individuals with disabilities? some entities have provided ineffective the Department’s current definition;

The Department’s proposed regulatory readers, the Department proposes to 2. Remove ‘‘individuals with

text on accommodating wheelchairs and define ‘‘qualified reader’’ similarly to impaired vision’’ and replace it with

other power-driven mobility devices is ‘‘qualified interpreter’’ to ensure that ‘‘individuals who are blind or have low

discussed below in § 35.137 of the entities select qualified individuals to vision;’’

section-by-section analysis. read an examination or other written 3. Change ‘‘individuals with impaired

information in an effective, accurate, hearing’’ to ‘‘individuals who are deaf or

‘‘Proposed Standards’’

and impartial manner. Failing to hard of hearing;’’

The Department has added the term provide a qualified reader to a person 4. Replace the term ‘‘intruders’’ with

‘‘proposed standards’’ to mean the 2004 with a disability could amount to the phrase ‘‘the presence of people’’ in

ADAAG as revised or amended by the discrimination based upon disability. the section on alerting individuals who

Department in this rulemaking. The full are deaf or hard of hearing;

text of the 2004 ADAAG is available for ‘‘Service Animal’’

5. Add the following to the list of

review at http://www.access-board.gov Although there is no specific language work and task examples: Assisting an

along with a detailed comparison of the in the current title II regulation individual during a seizure, retrieving

1991 Standards and the 2004 ADAAG concerning service animals, title II medicine or the telephone, providing

that identifies the differences between entities have the same legal obligations physical support to assist with balance

the two documents. as title III entities to make reasonable and stability to individuals with

modifications in policies, practices, or mobility disabilities, and assisting

‘‘Qualified Interpreter’’ procedures to allow service animals individuals, including those with

The Department proposes to add to when necessary to avoid discrimination cognitive disabilities, with navigation;

the definition of ‘‘qualified interpreter’’ on the basis of disability, unless the 6. Add that ‘‘service animal’’ includes

to clarify that the term includes, but is modifications would fundamentally individually trained animals that do

not limited to, sign language alter the nature of the service, program, work or perform tasks for the benefit of

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interpreters, oral interpreters, and cued or activity. 28 CFR 35.130(b)(7). In order individuals with disabilities, including

speech interpreters. to qualify for coverage under title II, a psychiatric, cognitive, or mental

Not all interpreters are qualified for person must be a ‘‘qualified individual disabilities;

all situations. For example, a qualified with a disability,’’ which is defined as 7. Add that ‘‘service animal’’ does not

interpreter who uses American Sign ‘‘an individual with a disability who, include wild animals (including

Language (ASL) is not necessarily with or without reasonable nonhuman primates born in captivity),





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34478 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



reptiles, rabbits, farm animals eliminated from the definition, and that issue (i.e., how many unusual animals

(including any breed of horse, pony, ‘‘physical’’ should be added to describe are now claimed as service animals) and

miniature horse, pig, and goat), ferrets, tasks. Tasks by their nature are physical, believes that this aspect of the

amphibians, and rodents; and so the Department does not believe that regulation needs clarification.

8. Add that animals whose sole such a change is warranted. In contrast, To establish a practical and

function is to provide emotional the existing phrase ‘‘do work’’ is slightly reasonable species parameter, the

support, comfort, therapy, broader than ‘‘perform tasks,’’ and adds Department proposes to narrow the

companionship, therapeutic benefits, or meaning to the definition. For example, definition of acceptable animal species

promote emotional well-being are not a psychiatric service dog can help some to ‘‘dog or other common domestic

service animals. individuals with dissociative identity animal’’ by excluding the following

The Department is proposing these disorder to remain grounded in time or animals: Wild animals (including

changes in response to concerns place. As one service dog user stated, in nonhuman primates born in captivity),

expressed by commenters regarding the some cases, ‘‘critical forms of assistance reptiles, rabbits, farm animals

Department’s ANPRM. Issues raised by can’t be construed as physical tasks,’’ (including any breed of horse, miniature

the commenters include: noting that the manifestations of ‘‘brain- horse, pony, pig, or goat), ferrets,

‘‘Minimal protection.’’ There were based disabilities,’’ such as psychiatric amphibians, and rodents. Many

many comments by service dog users disorders and autism, are as varied as commenters asserted that limiting the

urging the Department to remove from their physical counterparts. One number of allowable species would help

the definition the phrase ‘‘providing commenter stated that the current stop erosion of the public’s trust, which

minimal protection.’’ The commenters definition works for everyone (i.e., those results in reduced access for many

set forth the following reasons for why with physical and mental disabilities) individuals with disabilities, despite the

the phrase should be deleted: (1) The and urged the Department to keep it. fact that they use trained service

current phrase can be interpreted to The Department has evaluated this issue animals that adhere to high behavioral

apply coverage under the ADA to and believes that the crux of the current standards. The Department is compelled

‘‘protection dogs’’ that are trained to be definition (individual training to do to take into account practical

aggressive and protective, so long as work or perform tasks) is inclusive of considerations of certain animals and

they are paired with a person with a the varied services provided by working contemplate their suitability in a variety

disability; and (2) since some view the animals on behalf of individuals with of public contexts, such as libraries or

minimal protection language to mean all types of disabilities and proposes courtrooms.

that a dog’s very presence can act as a that this portion of the definition remain In addition, the Department believes

crime deterrent, the language may be the same. that it is necessary to eliminate from

interpreted to allow any untrained pet Define ‘‘task.’’ One commenter coverage all wild animals, whether born

dog to provide minimal protection by its suggested defining the term ‘‘task,’’ or bred in captivity or the wild. Some

mere presence. These interpretations presumably so that there would be a animals, such as nonhuman primates,

were not contemplated by the ADA. better understanding of what type of pose a direct threat to safety based on

Question 9: Should the Department service performed by an animal would behavior that can be aggressive and

clarify the phrase ‘‘providing minimal qualify for coverage. The Department violent without notice or provocation.

protection’’ in the definition or remove feels that the common definition of task The American Veterinary Medical

it? Are there any circumstances where a is sufficiently clear and that it is not Association (AVMA) issued a position

service animal providing ‘‘minimal necessary to add the term to the statement against the use of monkeys as

protection’’ would be appropriate or definitions section; however, the service animals, stating, ‘‘[t]he AVMA

expected? Department has proposed additional does not support the use of nonhuman

‘‘Alerting to intruders.’’ Some examples of work or tasks to help primates as assistance animals because

commenters expressed a similar concern illustrate this requirement in the of animal welfare concerns, the

regarding the phrase ‘‘alerting * * * to definition of service animal. potential for serious injury, and

intruders’’ in the current text as the Define ‘‘animal’’ or what qualifies zoonotic [animal-to-human disease

concern expressed by commenters certain species as ‘‘service animals.’’ transmission] risks.’’ See the AVMA

regarding the phrase ‘‘providing When the regulation was promulgated 2005 position statement, Nonhuman

minimal protection.’’ Commenters in 1991, the Department did not define Primates as Assistance Animals,

indicated that ‘‘alerting to intruders’’ the parameters of acceptable animal available at http://www.avma.org/

has been misinterpreted by some species, and few anticipated the variety issues/policy/nonhuman_primates.asp.

individuals to apply to a special line of of animals that would be used in the The potential for nonhuman primates to

protection dogs that are trained to be future, ranging from pigs and miniature transmit dangerous diseases to humans

aggressive. People have asserted, horses to snakes and iguanas. One has been documented in scientific

incorrectly, that use of such animals is commenter suggested defining ‘‘animal’’ journals.

protected under the ADA. The (in the context of service animals) or the Although unusual species make up a

Department reiterates that public parameters of acceptable species to very small percentage of service animals

entities are not required to admit any reduce the confusion over whether a as a collective group, their use has

animal that poses a direct threat to the particular service animal is covered. engendered broad public debate and,

health or safety of others. The One service dog organization therefore, the Department seeks

Department has proposed removing commented that other species would be comment on this issue.

‘‘intruders’’ and replacing it with ‘‘the acceptable if those animals could meet Question 10: Should the Department

presence of people.’’ the behavioral standards of trained eliminate certain species from the

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‘‘Task’’ emphasis. Many commenters service dogs. Other commenters asserted definition of ‘‘service animal’’? If so,

followed the lead of an umbrella service that there are certain animals (e.g., please provide comment on the

dog organization and suggested that the reptiles) that cannot be trained to do Department’s use of the phrase

phrase ‘‘performing tasks’’ should form work or perform tasks, so these animals ‘‘common domestic animal’’ and on its

the basis of the service animal would not be covered. The Department choice of which types of animals to

definition, that ‘‘do work’’ should be has followed closely this particular exclude.





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Question 11: Should the Department Handbook No. 4350.3 Rev–1, Chg–2, performance standards for VIS at

impose a size or weight limitation for Occupancy Requirements of Subsidized § 35.160.

common domestic animals, even if the Multifamily Housing Programs (June

‘‘Wheelchair’’

animal satisfies the ‘‘common domestic 2007), available at http://

animal’’ prong of the proposed www.hudclips.org.) Moreover, the The Department proposes the

definition? Department’s proposal to change the following definition of ‘‘wheelchair’’ in

Comfort animals. It is important to definition of ‘‘service animal’’ under the § 35.104: ‘‘Wheelchair means a device

address the concept of comfort animals ADA is not intended to affect the rights designed solely for use by an individual

or emotional support animals, which of people with disabilities who use with a mobility impairment for the

have become increasingly popular. The assistance animals in their homes under primary purpose of locomotion in

increased use of comfort animals is the FHA. typical indoor and outdoor pedestrian

primarily by individuals with mental or In addition, the term ‘‘psychiatric areas. A wheelchair may be manually

psychiatric impairments, many of which service animal’’ describes a service operated or power-driven.’’

do not rise to the level of disability. The proposed definition of

animal that does work or performs a

Comfort animals are also used by ‘‘wheelchair’’ is informed by several

task for the benefit of an individual with

individuals without any type of existing definitions of ‘‘wheelchair.’’

a psychiatric disability. This contrasts

impairment who claim the need for Section 507 of the ADA defines

with ‘‘emotional support’’ animals that

such an animal in order to bring their wheelchair in the context of whether to

are covered under the Air Carrier Access

pets into facilities of public entities. allow wheelchairs in federal wilderness

Act, 49 U.S.C. 41705 et seq., and its

The difference between an emotional areas: ‘‘The term ‘wheelchair’ means a

implementing regulations, 14 CFR

support animal and a psychiatric service device designed solely for use by a

382.7, see also 68 FR 24874, 24877 (May

animal is the service that is provided, mobility-impaired person for

9, 2003) (guidance on accommodation of

i.e., the actual work or task performed locomotion, that is suitable for use in an

service animals and emotional support indoor pedestrian area.’’ 42 U.S.C.

by the service animal. Another critical animals on air transportation) and

factor rests on the severity of the 12207(c)(2). The Department believes

qualify as ‘‘assistance animals’’ under that while this definition is appropriate

individual’s impairment. For example,

the FHA, but do not qualify as ‘‘service in the limited context of federal

only individuals with conditions that

animals’’ under the ADA. wilderness areas, it is not specific

substantially limit them in a major life

activity qualify for coverage under the ‘‘Video Interpreting Services (VIS)’’ enough to provide clear guidance in the

ADA, and only those individuals’ use of array of settings covered by title II.

The Department has added a The other existing federal definition

a service animal will be covered under

definition of video interpreting services of ‘‘wheelchair’’ that the Department

the ADA. See definition of disability, 42

(VIS), a technology composed of a video reviewed is in the Department of

U.S.C. 12102(2) and 28 CFR 35.104.

phone, video monitors, cameras, a high Transportation regulation implementing

Major life activities include functions

speed Internet connection, and an the transportation provisions under title

such as caring for one’s self, performing

interpreter. The video phone provides II and title III of the ADA. The

manual tasks, walking, seeing, hearing,

speaking, breathing, learning, and video transmission to a video monitor Department of Transportation’s

working. Many Americans have some that permits the individual who is deaf definition of ‘‘wheelchair’’ is ‘‘a

type of physical or mental impairment or hard of hearing to view and sign to mobility aid belonging to any class of

(e.g., arthritis, anxiety, back pain, a video interpreter (i.e., a live three or four-wheeled devices, usable

imperfect vision, etc.), but establishing interpreter in another location), who can indoors, designed for and used by

a physical or mental disability also see and sign to the individual through individuals with mobility impairments,

requires a substantial limitation of a a camera located on or near the monitor, whether operated manually or

major life activity. Traditionally, service while others can communicate by powered.’’ 49 CFR 37.3. The Department

dogs worked as guides for individuals speaking. The video monitor can has adopted much of the language from

who were blind or had low vision. Since display a split screen of two live images, this definition. Under the proposed

the original regulations were with the interpreter in one image and definition, wheelchairs include

promulgated, service animals have been the individual who is deaf or hard of manually operated and power-driven

trained to assist individuals with hearing in the other image. wheelchairs and mobility scooters.

different types of disabilities. As a VIS can provide immediate, effective Mobility devices such as golf cars,

result, individuals with minor access to interpreting services seven bicycles, and electronic personal

impairments may mistakenly conclude days a week, twenty-four hours a day by assistance mobility devices (EPAMDs)

that any type of impairment qualifies allowing people in different locations to are inherently excluded from the

them for ADA coverage. engage in live, virtual face-to-face proposed definition. Typically, the

Change ‘‘service animal’’ to communications. Moreover, VIS is devices covered under the proposed

‘‘assistance animal.’’ Some commenters particularly helpful where qualified definition are single-user, have three to

asserted that ‘‘assistance animal’’ is a interpreters are not readily available four wheels, and are appropriate for

term of art and should replace ‘‘service (e.g., for quick response during both indoor and outdoor pedestrian

animal.’’ While some agencies, like the emergency hospital visits, in areas with areas. However, it could include a

Department of Housing and Urban an insufficient number of qualified variety of types of wheelchairs and

Development (HUD), use the term interpreters to meet demand, and in mobility scooters with individualized or

‘‘assistance animal,’’ that term is used to rural areas where distances and an unique features or models with different

denote a broader category of animals interpreter’s travel time present numbers of wheels. ‘‘Typical indoor and

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than is covered by the ADA. The obstacles). outdoor pedestrian areas’’ refer to

Department believes that changing the In addition to adding the specific locations and surfaces used by and

term used under the ADA would create definition of VIS, the Department intended for pedestrians, including

confusion, particularly in view of the proposes to add VIS to the definition of sidewalks, paved paths, floors of

broader parameters for coverage under ‘‘auxiliary aids and services’’ (discussed buildings, elevators, and other

the Fair Housing Act (FHA) (cf., HUD above in § 35.104) and to set out circulation routes, but would not





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34480 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



include such areas as off-road bike a definition would better serve the that discrete event, a public entity may

paths, roads (except where allowed by public. reduce such accessible features in

law or where a sidewalk is not The proposed regulation regarding accordance with the requirements in the

provided), freeways, or natural surfaces mobility devices, including proposed standards.

such as beaches where there is not a wheelchairs, is discussed below in the

section-by-section analysis for § 35.137. Section 35.136 Service Animals

defined circulation route for

pedestrians. The Department’s title II regulation

Subpart B—General Requirements now states that ‘‘[a] public entity shall

The Department does not propose to

define specific dimensions that qualify Section 35.130 General Prohibitions make reasonable modifications in

a device as a wheelchair. The Against Discrimination policies, practices, or procedures when

Department of Transportation’s the modifications are necessary to avoid

Section 35.133 Maintenance of

definition includes a subpart defining discrimination on the basis of disability,

Accessible Features

‘‘common wheelchair’’ to provide unless the public entity can demonstrate

The general rule regarding the that making the modifications would

guidance for public transit authorities

maintenance of accessible features, fundamentally alter the nature of the

on which devices must be transported.

which provides that a public entity service, program, or activity.’’ 28 CFR

A ‘‘common wheelchair’’ is a

must maintain in operable working 35.130(b)(7). In the proposed title II

wheelchair that ‘‘does not exceed 30 condition those features of facilities and

inches in width and 48 inches in length language, the Department intends to

equipment that are required to be provide the broadest feasible access to

measured two inches above the ground, readily accessible to and usable by

and does not weigh more than 600 individuals with disabilities who use

qualified individuals with disabilities, service animals, unless a public entity

pounds when occupied.’’ 49 CFR 37.3. is unchanged. However, the Department

The narrower definition of ‘‘common can demonstrate that making the

wishes to clarify its application and modifications would fundamentally

wheelchair’’ was developed with proposes one change to the section.

reference to the requirements for lifts to alter the nature of the public entity’s

The Department has noticed that service, program, or activity.

establish parameters for the size and some covered entities do not understand The proposed section regarding

weight a lift can safely accommodate. what is required by § 35.133, and it service animals would incorporate the

See 49 CFR part 37, App. D (2002). The would like to take the opportunity Department’s policy interpretations as

Department does not believe it is presented by this NPRM to clarify the outlined in its published technical

necessary to adopt stringent size and requirement. Section 35.133(a) broadly assistance Commonly Asked Questions

weight requirements for wheelchairs. covers all features that are required to be about Service Animals (1996) (available

The Department requests public input accessible under the ADA, from at http://www.ada.gov/qasrvc.htm), and

on the proposed definition for accessible routes and elevators to roll-in ADA Business Brief: Service Animals

‘‘wheelchair.’’ showers and signage. It is not sufficient (2002) (available at http://www.ada.gov/

Question 12: As explained above, the for a building or other feature to be built svcanimb.htm), as well as make changes

definition of ‘‘wheelchair’’ is intended to in compliance with the ADA, only to be based on public comment. Proposed

be tailored so that it includes many changed or blocked later so that it § 35.136 would:

styles of traditional wheeled mobility becomes inaccessible. A common 1. Expressly incorporate the

devices (e.g., wheelchairs and mobility problem observed by the Department is Department’s policy interpretations as

scooters). Does the definition appear to that covered facilities do not maintain outlined in its published technical

exclude some types of wheelchairs, accessible routes. For example, the assistance and add that a public entity

mobility scooters, or other traditional accessible routes in offices or hallways may ask an individual with a disability

wheeled mobility devices? Please cite are commonly obstructed by boxes, to remove a service animal from the

specific examples if possible. furniture, or other items so that the premises if: (i) The animal is out of

Question 13: Should the Department routes are inaccessible to individuals control and the animal’s handler does

expand its definition of ‘‘wheelchair’’ to who use wheelchairs. Under the ADA, not take effective action to control it; (ii)

include Segways? the accessible route must be maintained the animal is not housebroken; (iii) the

Question 14: Are there better ways to and therefore these items are required to animal’s presence or behavior

define different classes of mobility be removed. If the items are placed there fundamentally alters the nature of the

devices, such as the weight and size of temporarily—for example, if an office service the public entity provides (e.g.,

the device that is used by the receives multiple boxes of supplies and repeated barking); or (iv) the animal

Department of Transportation in the is moving them from the hall to the poses a direct threat to the health or

definition of ‘‘common wheelchair’’? storage room—then § 35.133(b) excuses safety of others that cannot be

Question 15: Should the Department such ‘‘isolated or temporary eliminated by reasonable modifications

maintain the non-exhaustive list of interruptions.’’ Other common examples in § 35.136(b);

examples as the definitional approach of features that must be maintained, and 2. Add in § 35.136(c) that if a public

to the term ‘‘manually powered mobility often are not, are platform lifts and entity properly excludes a service

aids’’? If so, please indicate whether elevators. Public entities must ensure animal, the public entity must give the

there are any other non-powered or that these features are operable, and to individual with a disability the

manually powered mobility devices that meet this requirement, regular servicing opportunity to participate in or benefit

should be considered for specific and making repairs quickly will be from the services, programs, or activities

inclusion in the definition, a description necessary. without having the service animal on

of those devices, and an explanation of The Department proposes to amend the premises;

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the reasons they should be included. the rule by adding § 35.133(c) to address 3. Add in § 35.136(d) requirements

Question 16: Should the Department the discrete situation in which the that the work or tasks performed by a

adopt a definition of the term scoping requirements provided in the service animal must be directly related

‘‘manually powered mobility aids’’? If proposed standards may reduce the to the handler’s disability; that a service

so, please provide suggested language number of required elements below that animal that accompanies an individual

and an explanation of the reasons such are required by the 1991 Standards. In with a disability into a public entity’s





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facility must be individually trained to animals. Because of the variety of operating rooms, holding and recovery

do work or perform a task, be individual training that a service animal areas, labor and delivery suites,

housebroken, and be under the control can receive—from formal licensing at an newborn intensive care nurseries, and

of its owner; and that a service animal academy to individual training on how sterile processing departments. See

must have a harness, leash, or other to respond to the onset of medical Centers for Disease Control, Guidelines

tether; conditions, such as seizures—the for Environmental Infection Control in

4. Add in § 35.136(e) specific Department is not inclined to establish Health Care Facilities (June 2003),

language clarifying that ‘‘[a] public a standard that all service animals must available at http://www.cdc.gov/mmwr/

entity is not responsible for caring for or meet. Some of the behavioral standards preview/mmwrhtml/rr5210a1.htm.

supervising a service animal.’’ This that the Department is proposing

proposed language does not require that Section 35.137 Mobility Devices

actually relate to suitability for public

the person with a disability care for his access, such as being housebroken and Proposed § 35.137 has been added to

or her service animal if care can be under the control of its handler. provide additional guidance to public

provided by a family member, friend, Hospital and healthcare settings. entities about the circumstances in

attendant, volunteer, or anyone acting Public entities, including public which power-driven mobility devices

on behalf of the person with a disability. hospitals, must modify policies, must be accommodated.

This provision is a variation on the practices, or procedures to permit the As discussed earlier in this NPRM,

existing title III language in use of a service animal by an individual this proposal is in response to growing

§ 36.302(c)(2), which states, ‘‘[n]othing with a disability. 28 CFR 35.130(b)(7). confusion about what types of mobility

in this part requires a public The exception to this requirement is if devices must be accommodated. The

accommodation to supervise or care for making the modification would Department has received complaints

a service animal.’’ The Department is fundamentally alter the nature of the and become aware of situations where

proposing similar modifications to the service, program, or activity. The individuals with mobility disabilities

title III requirements on service animals Department generally follows the have utilized for locomotion purposes

in the NPRM for title III, published guidance of the Centers for Disease riding lawn mowers, golf cars, large

concurrently with this NPRM. Control and Prevention (CDC) on the wheelchairs with rubber tracks,

5. Expressly incorporate the use of service animals in a hospital gasoline-powered, two-wheeled

Department’s policy interpretations as setting. scooters, and other devices that are not

outlined in its published technical As required by the ADA, a healthcare designed for use or exclusively used by

assistance that a public entity must not facility must permit a person with a people with disabilities. Indeed, there

ask what the person’s disability is or disability to be accompanied by his or has been litigation about whether the

about the nature of the person’s her service animal in all areas of the ADA requires covered entities to allow

disability, nor require proof of service facility in which that person would people with disabilities to use their

animal certification or licensing, but otherwise be allowed, with some EPAMDs like users of traditional

that a public entity may ask (i) if the exceptions. Zoonotic diseases can be wheelchairs. Individuals with

animal is required because of a transmitted to humans through trauma disabilities have sued several shopping

disability; and (ii) what work or tasks (e.g., bites or scratches). Although there malls in which businesses refused to

the animal has been trained to perform is no evidence that most service animals allow a person with a disability to use

in § 35.136(f); pose a significant risk of transmitting an EPAMD. See, e.g., Sarah Antonacci,

6. Expressly incorporate the infectious agents to humans, animals White Oaks Faces Lawsuit over Segway,

Department’s policy interpretations as can serve as a reservoir for a significant State Journal-Register, Oct. 9, 2007,

outlined in its published technical number of diseases that could available at http://www.sj-r.com/news/

assistance and add that a public entity potentially be transmitted to humans in stories/17784.asp; Shasta Clark, Local

must not require an individual with a the healthcare setting. A service animal Man Fighting Mall Over Right to Use

disability to pay a fee or surcharge or may accompany its owner to such areas Segway, WATE 6 News, July 26, 2005,

post a deposit as a condition of as admissions and discharge offices, the available at http://www.wate.com/

permitting a service animal to emergency room, inpatient and Global/story.asp?s=3643674. The

accompany its handler in a public outpatient rooms, examining and Department believes clarification on

entity’s facility, even if such deposits diagnostic rooms, clinics, rehabilitation what the ADA requires is necessary at

are required for pets, and that if a public therapy areas, the cafeteria and vending this juncture.

entity normally charges its citizens for areas, the pharmacy, rest rooms, and all Section 35.137(a) reiterates the

damage that they cause, a citizen with other areas of the facility where visitors general rule that public entities shall

a disability may be charged for damage are permitted, except those listed below. permit individuals using wheelchairs,

caused by his or her service animal in Under the ADA, the only scooters, and manually powered

§ 35.136(h). circumstances under which a person mobility aids, including walkers,

These changes will respond to the with a disability may not be entitled to crutches, canes, braces, and similar

following concerns raised by be accompanied by his or her service devices, in any areas open to

individuals and organizations that animal are those rare circumstances in pedestrians. The regulation underscores

commented in response to the ANPRM. which it has been determined that the this general proposition because the

Proposed behavior or training animal poses a direct threat to the great majority of mobility scooters and

standards. Some commenters proposed health or safety of others. A direct threat wheelchairs must be accommodated

behavior or training standards for the is defined as a significant risk to the under nearly all circumstances in which

Department to adopt in its revised health or safety of others that cannot be title II applies.

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regulation, not only to remain in eliminated or mitigated by a Section 35.137(b) adopts the general

keeping with the requirement for modification of polices, practices, or requirement in the ADA that public

individual training, but also on the basis procedures. Based on CDC guidance, it entities must make reasonable

that without training standards the is generally appropriate to exclude a modifications to their policies,

public has no way to differentiate service animal from areas that require a practices, and procedures when

between untrained pets and service protected environment, including necessary to enable an individual with





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34482 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



a disability to use a power-driven people with disabilities inside a individual with a disability to park the

mobility device to participate in its building may be prohibited, for mobility device and walk into the recorder of

services, programs, or activities unless example, because the exhaust may be deeds office, the city government would still

doing so would result in a fundamental harmful to others. A mobility device be required to provide services to the person

through program access by meeting the

alteration of their services, programs, or that is unsafe to others would not be individual in an adjacent, more spacious

activities. reasonable under the proposed office, allowing him or her to obtain services

If a public entity restricts the use of regulation. Additionally, the risk of over the phone, sending an employee to the

power-driven mobility devices by harm to the environment or natural or individual’s home, or through other means.

people without disabilities, then it must cultural resources or conflicts with

develop policies addressing which The Department is seeking public

federal land management laws and

devices and under what circumstances comment on the proposed definitions

regulations are also to be considered.

individuals with disabilities may use and policy concerning wheelchairs and

The final consideration is the ability of

power-driven mobility devices for the other mobility devices.

the public entity to stow the mobility Question 17: Are there types of

purpose of mobility. Under the device when not in use, if requested by

Department’s proposed regulation in personal mobility devices that must be

the user. accommodated under nearly all

§ 35.137(c), public entities must adopt While a public entity may inquire into

policies and procedures regarding the circumstances? Conversely, are there

whether the individual is using the

accommodation of power-driven types of mobility devices that almost

device due to a disability, the entity

mobility devices other than wheelchairs always will require an assessment to

may not inquire about the nature and

and scooters that are designed to assess determine whether they should be

extent of the disability, as provided in

whether allowing an individual with a accommodated? Please provide

§ 35.137(d).

disability to use a power-driven The Department anticipates that, in examples of devices and circumstances

mobility device is reasonable and does many circumstances, allowing the use of in your responses.

not result in a fundamental alteration to unique mobility devices by individuals Question 18: Should motorized

its programs, services, or activities. with disabilities will be reasonable to devices that use fuel or internal-

Public entities may establish policies provide access to a public entity’s combustion engines (e.g., all-terrain

and procedures that address and services, programs, and activities, and vehicles) be considered personal

distinguish among types of mobility that in many cases it will not mobility devices that are covered by the

devices. fundamentally alter the public entity’s ADA? Are there specific circumstances

For example, a city may determine operations and services. On the other in which accommodating these devices

that it is reasonable to allow individuals hand, the use of mobility devices that would result in a fundamental

with disabilities to use EPAMDs in a are unsafe to others, or unusually alteration?

variety of outdoor programs and Question 19: Should personal

unwieldy or disruptive, is unlikely to be

activities, but that it would not be mobility devices used by individuals

reasonable and may constitute a

reasonable to allow the use of golf cars with disabilities be categorized by

fundamental alteration.

as mobility devices in similar Consider the following examples: intended purpose or function, by indoor

circumstances. At the same time, the or outdoor use, or by some other factor?

Example 1: Although people who do not Why or why not?

city may address its concerns about have mobility impairments are prohibited

factors such as space limitations by from operating EPAMDs at the fairgrounds, Section 35.138 Ticketing

disallowing EPAMDs by members of the the county has developed a policy allowing

general public. people with disabilities to use EPAMDs as The ticketing policies and practices of

Section 35.137(c) lists permissible their mobility device on the fairgrounds. The public entities are subject to title II’s

factors that a public entity may consider county’s policy states that EPAMDs are nondiscrimination provisions. See 42

in determining whether the use of allowed in all areas of the fairgrounds that U.S.C. 12132. Through the investigation

different types of power-driven mobility are open to pedestrians as a reasonable of complaints, its enforcement actions,

devices by individuals with disabilities modification to its general policy on and public comments related to

EPAMDs. The county determined that the

may be permitted. In developing ticketing, the Department is aware of the

venue provides adequate space for a larger

policies, public entities should group device such as an EPAMD and that it does need to provide regulatory guidance to

power-driven mobility devices by type not fundamentally alter the nature of the entities involved in the sale or

(e.g., EPAMDs, golf cars, gasoline- fair’s activities and services. The county’s distribution of tickets. With this NPRM,

powered vehicles, wheelchairs designed policies do, however, require that EPAMDs the Department proposes to include a

for outdoor use, and other devices). A be operated at a safe speed limit. A county section on ticketing within the general

blanket exclusion of all devices that fall employee may inquire at the ticket gate requirements of subpart B.

under the definition of other power- whether the device is needed due to the In response to the ANPRM,

user’s disability and also inform an

driven mobility devices in all locations individual with a disability using an EPAMD

individuals with disabilities and related

would likely violate the proposed that the county policy requires that it be advocacy groups commented that the

regulation. operated at or below the designated speed reduced requirements for accessible

The factors listed in § 35.137(c)(1)–(3) limit. seating in assembly areas underscored

may be used in order to develop policies Example 2: The city has developed a the need for clarification from the

regarding the use of other power-driven policy specific to city hall regarding the use Department on ticketing related issues.

mobility devices by people with of EPAMDs (i.e., users who do not need the One disability advocacy group asserted

disabilities. The dimensions, weight, devices due to disability are required to leave that in order to guarantee equal access

and other characteristics of the mobility the devices outside the building). While most to assembly areas for people with

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device in relation to a wheelchair or of city hall is spacious, the city has disabilities, it is necessary to provide

determined that it is not reasonable to allow

scooter, as well as the device’s people with disabilities to bring their

complementary design standards, sales

maneuverability and speed, may be EPAMDs into the recorder of deeds office, policies, and operational procedures.

considered. Another permissible factor which is quite small, and the device’s The Department agrees that more

is the risk of potential harm to others. dimensions make it unsafe and unwieldy in explicit regulation is needed to ensure

The use of gas-powered golf cars by this situation. If it is not possible for the that individuals with disabilities are not





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Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules 34483



improperly denied access to events entities that provide a service or system permitted to do. A facility must provide

because of discriminatory procedures by which individuals can purchase a portable seat for the transferee to use

for the sale of wheelchair spaces. The event tickets, and is not limited to a if necessary.

Department’s enforcement actions have venue’s operation of its own ticketing Secondary market ticket sales. The

demonstrated that some venue systems. Department is aware that the proposed

operators, ticket sellers, and distributors The Department has received rule may represent a significant change

are not properly implementing title II’s numerous complaints from individuals in practice for many public entities with

general nondiscrimination provisions. who were denied the opportunity to respect to ‘‘secondary market’’ ticket

The Department has entered into acquire tickets for accessible seats sales. Because the secondary market is

agreements addressing problems with through avenues such as ticketing pre- a recognized—and often integral—part

ticketing sales and distribution by sales, promotions, lotteries, or wait lists. of the ticketing distribution system for

requiring specific modifications to The proposed rule, at § 35.138(b), makes many venues and activities, individuals

ticketing policies. While these clear that public entities must include with disabilities will be denied an equal

negotiated settlement agreements and accessible seating in all stages of the opportunity to benefit from the goods

consent decrees rest on fundamental ticketing process, including pre-sales, offered—attendance at an event—if

nondiscrimination principles, they promotions, lotteries, or wait lists. public entities have no obligations with

represent solutions tailored to specific Identification of available accessible respect to accessible seating bought or

facilities. The Department believes that seating. Section 35.138(c) of the sold in this way. In conjunction with

guidance in this area is needed, but also proposed rule requires a facility to the proposed rule, the Department seeks

recognizes that ticketing practices and identify available accessible seating if comment about public entities’ current

policies vary with venue size and event seating maps, brochures, or other practices with respect to the secondary

type, and that a ‘‘one-size-fits-all’’ information is provided to the general market for tickets, and the anticipated

approach may be unrealistic. public. In the Department’s impact of the proposed rule on different

The proposed rule clarifies the investigations of theaters and stadiums, types of facilities or events. Specifically,

application of title II with respect to it has discovered that many facilities the Department would like to know:

ticketing issues in certain contexts, and lack an accurate inventory of the

Question 20: If an individual resells a

is intended to strike a balance between accessible seating in their venues, and

ticket for accessible seating to someone

a covered entity’s desire to maximize that this information gap results in lost

who does not need accessible seating,

ticket sales and the rights of individuals opportunities for patrons who need

should the secondary purchaser be

with disabilities to attend events in accessible seating. For some public

required to move if the space is needed

assembly areas in a manner that is equal entities, multiple inventories may be

for someone with a disability?

to that afforded to individuals without required to account for different uses of

disabilities. The proposed rule does not, the facilities because the locations of Question 21: Are there particular

however, purport to cover or clarify all accessible seating may change in an concerns about the obligation imposed

aspects or applications of title II to arena depending on whether it is used by the proposed rule in which a public

ticketing issues. Moreover, the rule for a hockey game, a basketball game, or entity must provide accessible seating,

applies only to the sale or distribution a concert. The proposed rule further including a wheelchair space where

of tickets that are sold or distributed on provides that the facility identify the needed, to an individual with a

a preassigned basis. accessible seating on publicly available disability who purchases an

Because this rule addresses ticketing seating charts. This transparency will ‘‘inaccessible’’ seat through the

policies and practices for stadiums, facilitate the accurate sale of accessible secondary market?

arenas, theaters, and other facilities in seating. Release of unsold accessible seats.

which entertainment and sporting Section 35.138(d) requires public Section 35.138(f) provides regulatory

events are held, its provisions are entities to provide individuals with guidance regarding the release of unsold

related to and informed by those in disabilities with accurate information accessible seats. Through its

proposed § 35.151(g), which establishes about the location of accessible seating. investigations, the Department has

design requirements for seating in The proposed rule specifically prohibits become familiar with the problem of

assembly areas. (Section 35.151(g) is the practice of ‘‘steering’’ individuals designated accessible seating being sold

discussed below in the section-by- with disabilities to certain wheelchair to the general public before people who

section analysis.) After the proposed spaces so that the facility can maximize need accessible seating can buy tickets.

standards are finalized, the scoping potential ticket sales for other unsold As a result, individuals who need to use

reduction will apply to all public wheelchair spaces. the accessible seating cannot attend an

entities. See proposed 28 CFR 35.133(c) Season tickets and multiple event event.

(discussed earlier in the section-by- tickets. Section 35.138(e) addresses the The Department has entered into

section analysis). sale of season tickets and other tickets agreements addressing this problem by

Ticket distribution methods. Section for multiple events. The proposed rule requiring specific modifications to

35.138(a) states the general rule that a provides that public entities must sell ticketing policies. While these

public entity shall modify its policies, season tickets or tickets for multiple negotiated settlement agreements and

practices, and procedures to ensure that events for accessible seating in the same consent decrees rest on fundamental

individuals with disabilities can manner that such tickets are sold to nondiscrimination principles, they

purchase single or multi-event tickets those purchasing general seating. The represent solutions tailored to specific

for accessible seating in the same way rule also states that spectators facilities. The Department believes that

as others (i.e., during the same hours purchasing tickets for accessible seating guidance in this area is needed, but also

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and through the same distribution on a multi-event basis shall be recognizes that ticketing practices and

methods as other seating is sold) unless permitted to transfer tickets for single- policies vary with venue size and event

doing so would fundamentally alter the event use by friends or associates in the type, and that a ‘‘one-size-fits-all’’

nature of its ticketing service, program, same fashion and to the same extent approach may be unrealistic. These

or activity. The proposed rule makes other spectators holding tickets for the options provide flexibility so that

clear that it is meant to reach all public same type of ticketing plan are ticketing policies can be adjusted





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34484 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



according to the venue size and event level for an event, then a percentage wheelchair seating to purchase no more

type. (determined by the ratio of the total than two tickets (for him or herself and

Facility sell-out. The approach in number of seats at that price level to the a companion), while other patrons have

§ 35.138(f)(1) allows for the release of total number of seats in the assembly significantly higher purchase limits (if

unsold accessible seating once standard area) of the number of accessible seats any). This is particularly difficult for

seats in the facility have been sold. must be provided at that price level in families, friends, or other groups larger

(Luxury boxes, club boxes, or suites are an accessible location. For example, than two that include a person who

not required to be sold out before the many theaters built prior to the passage requires accessible seating. If the ticket

remaining accessible seats are released.) of the ADA have balconies that are number is limited, the result for

To implement this option, the release of inaccessible to individuals who use wheelchair users is that parents and

unsold accessible seating should be wheelchairs, and the only wheelchair children, friends, classmates, and others

done according to an established, spaces are located in the orchestra level are separated. Section 35.138(i) clarifies

written schedule. Blocks of seats should where tickets are more expensive. If a application of title II to ameliorate such

be released in stages, and should comparably sized balcony in a theater a situation.

include tickets in a range of price built under the ADA’s new construction There are various ways that covered

categories and locations that is standards would have two wheelchair entities can accommodate groups that

representative of the range of seating spaces, the older theater must sell two require at least one wheelchair space.

that remains available to other patrons. orchestra wheelchair spaces at the The proposed regulation at § 35.138(i)(1)

Sell-outs in specific seating areas. balcony price on a first come, first would require a public entity to permit

Under the second option, § 35.138(f)(2), served basis. up to three companions to sit in a

a facility could release unsold accessible Fraudulent purchase of designated designated wheelchair area, platform, or

seating in a specific seating area once all accessible seating. The Department has cross-over aisle that is designated as a

of the standard seats in that location received numerous comments regarding wheelchair area, even if the number of

were sold out. For example, if all fraudulent attempts to purchase companions outnumber the individuals

standard seats in the orchestra level are wheelchair spaces for patrons other than requiring a wheelchair space. For

sold, the unsold accessible seats in the those who use wheelchairs. Moreover, example, a parent who uses a

orchestra level could be released for sale the Department recognizes that wheelchair could attend a concert with

to the general public. implementation of some of its his or her spouse and their two

Sell-outs of specific price ranges. The proposals, such as public identification children, and all four could sit together

third approach described at of accessible seating, increases the in the wheelchair area. The Department

§ 35.138(f)(3) would permit a public potential for the fraudulent purchase of recognizes that some advocates may

entity to release unsold accessible seats accessible seats by those who do not object to this use of designated

in a specific price range if all other need them. The Department continues wheelchair areas because it will reduce

standard seats in that price range were to believe that requiring an individual to the amount of accessible seating

sold out. For example, if all $50 seats provide proof that he or she is a person available for those who need it. On

were sold, regardless of their location, with a disability is an unnecessary and balance, however, the Department

the unsold $50 accessible seats would burdensome invasion of privacy and believes that the opportunity to sit with

be released for sale to the general may unfairly deter individuals with family and friends, as other patrons do,

public. disabilities from purchasing tickets to is an integral element of the experience

Question 22: Although not included an event. of attending a ticketed event, and it is

in the proposed regulation as currently Notwithstanding this position, the an element that is often denied to

drafted, the Department is soliciting proposed rule at § 35.138(h) would individuals with disabilities.

comment on whether additional permit public entities to take certain By limiting the number of tickets that

regulatory guidance is required or steps to address potential ticket fraud. can be purchased under this provision

appropriate in terms of a more detailed Under proposed § 35.138(h)(1), a to four, the Department seeks a balance

or set schedule for the release of tickets covered entity may inquire at the time by which groups and families can be

in conjunction with the three of the ticket purchase for single-event accommodated while still leaving ample

approaches discussed above. For tickets whether the wheelchair space is space for other individuals who use

example, does the proposed regulation for someone who uses a wheelchair. wheelchairs. The Department seeks

address the variable needs of assembly Section 35.138(h)(2) addresses potential comments from individuals, business

areas covered by the ADA? Is additional ticket fraud for season or subscription entities, and advocacy organizations on

regulatory guidance required to tickets. Under this provision, a facility whether the proposed rule will

eliminate discriminatory policies, may require the purchaser to attest in appropriately effectuate the integration

practices, and procedures related to the writing that a wheelchair space is for and nondiscrimination principles

sale, holding, and release of accessible someone who uses a wheelchair. underlying the rule.

seating? What considerations should However, the regulation preserves the Question 23: Is the proposed rule

appropriately inform the determination right of an individual with a disability regarding the number of tickets that a

of when unsold accessible seating can to transfer his or her ticket for public entity must permit individuals

be released to the general public? individual events and clarifies that the who use wheelchairs to purchase

Ticket pricing. Section 35.138(g) of intermittent use of the wheelchair space sufficient to effectuate the integration of

the proposed rule addresses ticket by a person who does not use a wheelchair users with others? If not,

pricing. The proposed rule codifies the wheelchair does not constitute fraud. please provide suggestions for achieving

Department’s longstanding policy that Purchase of multiple tickets. The the same result with regard to

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public entities cannot impose a Department has received numerous individual and group ticket sales.

surcharge for wheelchair spaces. complaints stating that assembly Group ticket sales. Group ticket sales

Accessible seating must be made operators are unfairly restricting the present another area in which the

available at all price levels for an event. number of tickets that can be purchased Department believes additional

If an existing facility has barriers to by individuals with disabilities. Many regulatory guidance is appropriate. The

accessible seating at a particular price venues limit an individual requiring purpose of the proposed rule at





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§ 35.138(i)(2) is to prevent the current proposed standards. In these as well. There are a number of

practice of separating groups in a way circumstances, the public entity is exceptions to the technical

that isolates or segregates those in the entitled to a safe harbor, and is only specifications for accessible routes, and

group who require wheelchair seating. If required to modify elements to comply there are special rules (incorporated by

a group includes one or more with the proposed standards if the reference from nationally recognized

individuals who use a wheelchair, the public entity is, independently, standards for accessibility and safety in

proposed rule requires the facility to planning an alteration that is not play areas) for accessible ground

place that group in a seating area that undertaken in fulfillment of its program surfaces. Accessible ground surfaces

includes wheelchair spaces so that, if accessibility obligations. See 28 CFR must be inspected and maintained

possible, the group can sit together. If it 35.151(b). The proposed safe harbor for regularly and frequently to ensure

is necessary to divide the group, it title II operates only with respect to continued compliance.

should be divided so that the elements that are in compliance with The Department is concerned about

individuals in the group who use a the scoping and technical specifications the potential impact of these

wheelchair are not isolated from the in either the 1991 Standards or the supplemental requirements on existing

group. In existing facilities that lack UFAS; it does not apply to elements that play areas that are not otherwise being

accessible seating in certain areas, e.g., are addressed by supplemental altered. The program accessibility

a theater with an inaccessible balcony, requirements in the 2004 ADAAG. The requirement does not require public

the proposed regulation would require Department proposes a new entities to make structural modifications

covered entities to seat at least three § 35.150(b)(2), denominated Safe to existing facilities except where such

companions with the individuals using Harbor, to § 35.150 (Program modifications may be necessary to make

a wheelchair in the accessible seating Accessibility). Section 35.150(a) the program or service, when

area of the orchestra. includes general provisions, and considered as a whole, accessible to

paragraph (b) of that section describes individuals with disabilities. Although

Subpart D—Program Accessibility the methods by which a public entity play areas may be more likely than other

Section 35.150(b)(2) Safe Harbor complies with the program accessibility types of facilities to require structural

requirements. Historic preservation modifications, this does not mean that

Under the ‘‘program accessibility’’ programs, which are addressed in every existing playground operated by a

requirement in title II, each service, § 35.150(b)(2) in the current regulation, city or county must be made accessible.

program, or activity, when viewed in its have been moved to § 35.150(b)(3) in the Compliance with the program

entirety, must be readily accessible to proposed rule. accessibility requirement turns on the

and usable by individuals with The Department proposes in accessibility of the program—i.e., the

disabilities. 28 CFR 35.150 (emphasis § 35.150(b)(2) that if elements in an program of providing and maintaining

added). The title II regulation makes existing facility are in compliance with public playgrounds—rather than the

clear that, unlike public either the 1991 Standards or UFAS, the accessibility of each particular facility

accommodations under title III, a public public entity is not required to alter— used to provide that program. Where a

entity is not required to make each of its or retrofit again—such elements to public entity provides and maintains

existing facilities accessible to and reflect incremental changes in the 2004 multiple play areas as part of its

usable by individuals with disabilities. ADAAG simply because the Department program of providing public

28 CFR 35.150(a)(1). Moreover, public is adopting new ADA Standards. As playgrounds, for purposes of the

entities are not required to make explained above, this safe harbor program accessibility requirement, only

structural changes to existing facilities operates on an element-by-element a reasonable number but at least one of

where other methods are effective in basis, and does not apply to elements such play areas would be required to

ensuring program accessibility. 28 CFR subject to requirements that are not undertake structural modifications to

35.150(b)(1). included in the current ADA Standards provide access for individuals with

Given that program accessibility is not for Accessible Design, but rather are disabilities. The same reasoning would

an element-by-element inquiry, but supplemental requirements in the 2004 apply where an existing site (e.g., a state

rather looks to the program when ADAAG. park) provides multiple play areas

‘‘viewed in its entirety,’’ and that designed for the same age group.

structural changes are not always Section 35.150(b)(4) and (5) Existing The Department notes that the

required in order to provide access to Play Areas and Recreation Facilities requirement to provide a reasonable

the programs, services, or activities of a Play areas. Sections 206.2.17, 206.7.8, number of accessible play areas is

public entity, the Department believes and 240.1 of the 2004 ADAAG provide consistent with the longstanding

that the program accessibility a detailed set of requirements for newly program accessibility rules, which

requirement, itself, may appropriately constructed and altered play areas. provide that it is not necessary for every

mitigate any burdens on public entities Section 240.2.1.1 of the 2004 ADAAG facility to be accessible, provided that

with respect to their existing facilities. requires that at least one ground level the program, when viewed in its

Nevertheless, in order to provide play component of each type provided entirety, is readily accessible to

certainty to public entities and (e.g., for different experiences such as individuals with disabilities. In

individuals with disabilities alike, the rocking, swinging, climbing, spinning, situations where a public entity

Department proposes to add a provision and sliding) must be accessible and provides the services of one program at

to the program accessibility requirement connected to an accessible route. In multiple sites (e.g., a town with ten

in § 35.150 that would clarify that addition, if elevated play components parks), the public entity would focus on

public entities that have brought are provided, entities must make at least whether the number and location of the

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elements into compliance in existing fifty percent (50%) of the elevated play accessible parks offer comparable

facilities are not, simply because of the components accessible and connect convenience to persons with disabilities

Department’s adoption of the 2004 them to an accessible route, and may and whether the range of programs and

ADAAG as its new standards, required have to make an additional number of services offered at the accessible parks

to modify those elements in order to ground level play components are equivalent to the range offered at the

reflect incremental changes in the (representing different types) accessible inaccessible parks. At a minimum, a





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public entity must provide at least one Question 26: The Department requests percent (50%) of the elevated play

accessible facility unless the public public comment with respect to the components are accessible.

entity can demonstrate that providing application of these requirements to Many commenters advised the

the accessible facility would result in a existing play areas. What is the ‘‘tipping Department that making elevated play

fundamental alteration in the nature of point’’ at which the costs of compliance components accessible in existing play

its program or activity or in undue with the new requirements for existing areas that are not otherwise being

financial and administrative burdens. play areas would be so burdensome that altered would impose an undue burden

However, determining how many more the entity would simply shut down the on most facilities. Given the nature of

than one would be ‘‘reasonable’’ playground? the element at issue, retrofitting existing

requires a careful analysis of factors in The Department is proposing two elevated play components in play areas

order to determine how many accessible specific provisions to reduce the impact to meet the scoping and technical

facilities are necessary to ensure that the on existing facilities that undertake specifications in the alteration standard

covered program is accessible. Factors structural modifications pursuant to the would be difficult and costly, and in

to be considered include, but are not program accessibility requirement. First, some instances, infeasible. In response

limited to, the size of the public entity, the Department proposes to add to expressed concerns, the Department

geographical distance between sites, § 35.150(b)(5)(i) to provide that existing proposes to reduce the scoping for

travel times to the sites, the number of play areas that are less than 1,000 existing play areas that are not being

sites, and availability of public square feet in size and are not otherwise altered by permitting entities to

transportation to the sites. being altered need not comply with the substitute ground level play

The Department is proposing several scoping and technical requirements for components for elevated play

specific provisions and posing play areas in section 240 of the 2004 components. Entities that provide

additional questions in an effort to both ADAAG. The Department selected this elevated play components that do not

mitigate and gather information about size based on the provision in section comply with section 240.2.2 of the 2004

the potential burden of the 1008.2.4.1 of the 2004 ADAAG, ADAAG would be deemed in

supplemental requirements on existing Exception 1, permitting play areas less compliance for purposes of the program

public facilities. than 1,000 square feet in size to provide accessibility requirement as long as the

Question 24: Is a ‘‘reasonable number, accessible routes with a reduced clear number of accessible ground level play

but at least one’’ a workable standard width (44 inches instead of 60 inches). components is equal to the sum of (a)

for determining the appropriate number In its 2000 regulatory assessment for the the number of ground level play

of existing play areas that a public play area guidelines, the Access Board components required to comply with

entity must make accessible for its assumed that such ‘‘small’’ play areas section 240.2.1 of the 2004 ADAAG (as

program to be accessible? Should the represented only about twenty percent provided by Table 240.2.1.2, but at least

Department provide a more specific (20%) of the play areas located in public one of each type) and (b) the number of

scoping standard? Please suggest a more schools, and none of the play areas elevated play components required to

specific standard if appropriate. In the located in city and state parks (which comply with 2004 ADAAG section

alternative, should the Department the Board assumed were typically larger 240.2.2 (namely, fifty percent (50%) of

provide a list of factors that a public than 1,000 square feet). If these all elevated play components). In

entity could use to determine how many assumptions are correct, the proposed existing play areas that provide a

of its existing play areas to make exemption would have relatively little limited number of ground level play

accessible, e.g., number of play areas, impact on most existing play areas components, qualifying for this

travel times, or geographic distances operated by public entities, while still exception may require providing

between play areas, and the size of the mitigating the burden on those smaller additional ground level play

public entity? public entities to which it did apply. components.

State and local governments may have Question 27: The Department would While this provision may result in

already adopted accessibility standards like to hear from public entities and less accessibility than the application of

or codes similar to the 2004 ADAAG individuals with disabilities about the the alteration standard, public entities

requirements for play and recreation potential effect of this approach. Should will likely be more willing to

areas, but which might have some existing play areas less than 1,000 voluntarily undertake structural

differences from the Access Board’s square feet be exempt from the modifications in play areas if they

guidelines. requirements applicable to play areas? anticipate that compliance will be

Question 25: The Department would Secondly, the Department proposes to straightforward and relatively

welcome comment on whether there are add § 35.150(b)(4)(i) to provide that inexpensive. In addition, for existing

state and local standards specifically existing play areas that are not being play areas with limited resources, it will

regarding play and recreation area altered will be permitted to meet a often be more efficient to devote

accessibility. To the extent that there are reduced scoping requirement with resources to making the ground surface

such standards, we would welcome respect to their elevated play of the play area accessible, which is

comment on whether facilities currently components. Elevated play components, necessary to provide an accessible route

governed by, and in compliance with, which are found on most playgrounds, to any play components. Reduced

such state and local standards or codes are the individual components that are scoping for elevated play components

should be subject to a safe harbor from linked together to form large-scale could also minimize the risk that

compliance with applicable composite playground equipment (e.g., covered entities will delay compliance,

requirements in the 2004 ADAAG. We the monkey bars attached to the remove elevated play components, or

would also welcome comment on suspension bridge attached to the tube simply close the play area. It also

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whether it would be appropriate for the slide, etc.). The proposed standards provides a bright-line rule for which

Access Board to consider provide that a play area that includes compliance can be easily evaluated.

implementation of guidelines that both ground level and elevated play Question 28: The Department would

would permit such a safe harbor with components must ensure that a like to hear from public entities and

respect to play and recreation areas specified number of the ground level individuals with disabilities about the

undertaking alterations. play components and at least fifty potential effect of this approach. Should





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existing play areas be permitted to provide a list of factors that a public accessible and, for some people, can be

substitute additional ground level play entity could use to determine how many an important part of maintaining health.

components for the elevated play of its existing swimming pools to make Other commenters noted that having

components it would otherwise have accessible, e.g., number of swimming two accessible means of egress from a

been required to make accessible? Are pools, travel times or geographic pool can be a significant safety feature

there other select requirements distances between swimming pools, and in the event of an emergency. It may be,

applicable to play areas in the 2004 the size of the public entity? however, that as a practical matter the

ADAAG for which the Department The Department is proposing two reduction in scoping may not be

should consider exemptions or reduced specific provisions to minimize the significant, as the measures required to

scoping? potential impact of the new meet the alteration standards for

Question 29: The Department would requirements on existing swimming accessible entries would often impose

welcome comment on whether it would pools that undertake structural an undue burden even if considered on

be appropriate for the Access Board to modifications pursuant to the program a case-by-case basis.

consider implementation of guidelines accessibility requirement. First, the Question 31: The Department would

for play and recreational facilities Department is proposing to add like to hear from public entities and

undertaking alterations that would § 35.150(b)(5)(ii) to provide that individuals with disabilities about this

permit reduced scoping of requirements swimming pools that have over 300 exemption. Should the Department

or substitution of ground level play linear feet of swimming pool wall and allow existing public entities to provide

components in lieu of elevated play are not being altered will be required to only one accessible means of access to

components, as the Department is provide only one (rather than two) swimming pools more than 300 linear

proposing with respect to barrier accessible means of entry, at least one feet long?

removal obligations for certain play or of which must be a sloped entry or a Secondly, the Department proposes to

recreational facilities. pool lift. This provision represents a add § 35.150(b)(5)(ii) to provide that

Swimming pools. As noted earlier, the less stringent requirement than the existing swimming pools that have less

program accessibility requirement does requirement in 2004 ADAAG section than 300 linear feet of swimming pool

not require public entities to make 242.2, which requires such pools, when wall and are not being altered need not

structural modifications to existing newly constructed or altered, to provide undertake structural modifications to

facilities except where such two accessible means of entry. Under comply with the scoping and technical

modifications may be necessary to make this proposal, for purposes of the requirements for swimming pools in

the program or service, when program accessibility requirement, section 242.2 of the 2004 ADAAG. In its

considered as a whole, accessible to swimming pools operated by public 2002 regulatory assessment for the

individuals with disabilities. Although entities would be required to have at recreation guidelines, the Access Board

swimming pools, like play areas, may be least one accessible entry. assumed that pools with less than 300

more likely than other types of facilities Commenters responding to the feet of linear pool wall would represent

to require structural modifications, this ANPRM noted that the two-means-of- ninety percent (90%) of the pools in

does not mean that every existing entry-standard, if applied to existing public high schools; forty percent (40%)

swimming pool operated by a city or swimming pools, will of the pools in public parks and

county must be made accessible. disproportionately affect small public community centers; and thirty percent

Compliance with the program entities, both in terms of the cost of (30%) of the pools in public colleges

accessibility requirement turns on the implementing the standard and and universities. If these assumptions

accessibility of the program—i.e., the anticipated litigation costs. Larger are correct, the proposed exemption

program of providing and maintaining public entities benefit from economies would have the greatest impact on the

public swimming pools—rather than the of scale, which are not available to small accessibility of swimming pools in

accessibility of each particular facility entities. Although complying with the public high schools.

used to provide that program. Where a alteration standard would impose an Question 32: The Department would

public entity provides and maintains undue burden on many small public like to hear from public entities and

multiple swimming pools as part of its entities, the litigation-related costs of individuals with disabilities about the

program of providing public swimming proving that such compliance is not potential effect of this approach. Should

pools, for purposes of the program necessary to provide program access existing swimming pools with less than

accessibility requirement, only a may be significant. Moreover, these 300 linear feet of pool wall be exempt

reasonable number but at least one of commenters argue, the immediacy of from the requirements applicable to

such swimming pools would be perceived noncompliance with the swimming pools?

required to undertake structural standard—it will usually be readily Wading pools. Section 242.3 of the

modifications to provide access for apparent whether a public entity has the 2004 ADAAG provides that newly

individuals with disabilities. The same required accessible entry or entries— constructed or altered wading pools

reasoning would apply where an makes this element particularly must provide at least one sloped means

existing site (e.g., a city recreation vulnerable to serial ADA litigation. The of entry to the deepest part of the pool.

center) provides multiple swimming reduced scoping would apply to all The Department is concerned that

pools serving the same purpose. public entities, regardless of size. installing a sloped entry in existing

Question 30: Is a ‘‘reasonable number, The Department recognizes that this wading pools may not be feasible for a

but at least one’’ a workable standard approach could reduce the accessibility significant proportion of public entities

for determining the appropriate number of larger swimming pools compared to and is considering creating an

of existing swimming pools that a public the requirements in the 2004 ADAAG. exemption for existing wading pools

jlentini on PROD1PC65 with PROPOSALS3









entity must make accessible for its Individuals with disabilities and that are not being altered.

program to be accessible? Should the advocates were particularly concerned Question 33: What site constraints

Department provide a more specific about the accessibility of pools, and exist in existing facilities that could

scoping standard? Please suggest a more noted that for many people with make it difficult or infeasible to install

specific standard if appropriate. In the disabilities, swimming is one of the few a sloped entry in an existing wading

alternative, should the Department types of exercise that is generally pool? Should existing wading pools that





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are not being altered be exempt from the constraints that would make require at least twenty-five percent

requirement to provide a sloped entry? compliance with this requirement (25%) of railings at fishing piers and

Saunas and steam rooms. The infeasible? platforms to be no higher than 34 inches

Department is proposing one specific Areas of sport activity. Sections high, so that a person seated in a

provision to minimize the potential 206.2.2 and 206.2.12 of the 2004 wheelchair can fish over the railing, to

impact of the new requirements on ADAAG require each area of sport be dispersed along the pier or platform,

existing saunas and steam rooms. activity (e.g., courts and playing fields, and to be on an accessible route. (An

Section 241 of the 2004 ADAAG whether indoor or outdoor) to be served exception permits railings to comply,

requires newly constructed or altered by an accessible route. In court sports, instead, with the model codes, which

saunas and steam rooms to meet the accessible route would also have to permit railings to be 42 inches high.) If

accessibility requirements, including directly connect both sides of the court. gangways (where only one end of route

accessible turning space and an For purposes of the program is attached to land) and floating piers

accessible bench. Where saunas or accessibility requirement, as with play (where neither end is attached to land)

steam rooms are provided in clusters, areas and swimming pools, where an are involved, a number of exceptions are

five percent (5%), but at least one sauna existing facility provides multiple areas provided from the general standards for

or steam room in each cluster, will have of sport activity that serve the same accessible routes in order to take into

to be accessible. The Department purpose (e.g., multiple soccer fields), account the difficulty of meeting

understands that many saunas are only a reasonable number but at least accessibility slope requirements due to

manufactured (pre-fabricated) and come one (rather than all) would need to meet fluctuations in water level. In existing

in standard sizes (e.g., two-person or accessibility requirements. facilities, moreover, gangways need not

four-person), and that the two-person Question 36: Should the Department be lengthened to meet the requirement

size may not be large enough to meet the create an exception to this requirement (except, in an alteration, as may be

turning space requirement. Therefore, for existing courts (e.g., tennis courts) required by the path of travel

the Department proposes in that have been constructed back-to-back requirement).

§ 35.150(b)(5)(iii) to specify that existing without any space in between them? Question 38: The Department is

saunas or steam rooms that have a Boating facilities. Sections 206.2.10, interested in collecting data regarding

capacity of only two persons and are not 235.2 and 235.3 of the 2004 ADAAG the impact of this requirement on

being altered need not undertake require a specified number of boat slips existing facilities. Are there issues (e.g.,

structural modifications to comply with and boarding piers at boat launch ramps space limitations) that would make it

the scoping and technical requirements to be accessible and connected to an difficult to provide an accessible route

for saunas and steam rooms in section accessible route. In existing boarding to existing fishing piers and platforms?

241 of the 2004 ADAAG. While this piers, the required clear pier space may Miniature golf courses. Sections

exception may limit the accessibility of be perpendicular to and extend the 206.2.16, 239.2, and 239.3 of the 2004

small existing saunas or steam rooms in width of the boat slip if the facility has ADAAG require at least fifty percent

public facilities, such facilities would at least one accessible boat slip, (50%) of the holes on miniature golf

remain subject to the ADA’s general providing that more accessible slips courses to be accessible and connected

requirement to ensure that individuals would reduce the total number (or to an accessible route (which must

with disabilities have an equal widths) of existing boat slips. Accessible connect the last accessible hole directly

opportunity to enjoy the services and boarding piers at boat launch ramps to the course entrance or exit);

amenities of their facilities. must comply with the requirements for generally, the accessible holes would

Exercise machines. Sections 236 and accessible boat slips for the entire length have to be consecutive ones. Specified

206.2.13 of the 2004 ADAAG require of the pier. If gangways (only one end exceptions apply to accessible routes

one of each type of fixed exercise of route is attached to land) and floating located on the playing surfaces of holes.

machine to meet clear floor space piers (neither end is attached to land) Question 39: The Department is

specifications and to be on an accessible are involved, a number of exceptions are considering creating an exception for

route. Types of machines are generally provided from the general standards for existing miniature golf facilities that are

defined according to the muscular accessible routes in order to take into of a limited total square footage, have a

groups exercised or the kind of account the difficulty of meeting limited amount of available space

cardiovascular exercise provided. accessibility slope requirements due to within the course, or were designed with

Question 34: Will existing facilities fluctuations in water level. In existing extreme elevation changes. If the

have to reduce the number of available facilities, moreover, gangways need not Department were to create such an

exercise equipment and machines in be lengthened to meet the requirement exception, what parameters should the

order to comply? What types of space (except in an alteration, as may be Department use to determine whether a

limitations would affect compliance? required by the path of travel miniature golf course should be exempt?

Team or player seating areas. Section requirement).

221.2.1.4 of the 2004 ADAAG requires Question 37: The Department is Section 35.151 New Construction and

one or more wheelchair spaces to be interested in collecting data regarding Alterations

provided in each team or player seating the impact of these requirements in Section 35.151, which provides that

area with fixed seats, depending upon existing boating facilities. Are there those buildings that are constructed or

the number of seats provided for issues (e.g, space limitations) that would altered by, on behalf of, or for the use

spectators. For bowling lanes, the make it difficult to provide an accessible of a public entity shall be designed,

requirement would be limited to lanes route to existing boat slips and boarding constructed, or altered to be readily

required to be accessible. piers at boat launch ramps? To what accessible to and usable by individuals

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Question 35: Are team or player extent do the exceptions for existing with disabilities, is unchanged in the

seating areas in certain types of existing facilities (i.e., with respect to boat slips proposed rule, but current § 35.151(a)

facilities (e.g., ice hockey rinks) more and gangways) mitigate the burden on will be redesignated as § 35.151(a)(1).

difficult to make accessible due to existing facilities? The Department will add a new section,

existing designs? What types of existing Fishing piers and platforms. Sections designated as § 35.151(a)(2), to provide

facilities typically have design 206.2.14 and 237 of the 2004 ADAAG that full compliance with the





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requirements of this section is not The Department proposes to add function unless the provision of

required where an entity can § 35.151(b)(4) in order to make the path restrooms is the major reason that the

demonstrate that it is structurally of travel requirement in title II facility is maintained by a public entity,

impracticable to meet the requirements. consistent with that in title III. Both the such as at a highway rest stop. In that

Full compliance will be considered Uniform Federal Accessibility situation, a restroom would be

structurally impracticable only in those Standards (UFAS) and the title III considered to be an ‘‘area containing a

rare circumstances when the unique regulation contain requirements for primary function’’ of the facility.

characteristics of terrain prevent the provision of an accessible ‘‘path of The requirement for an accessible

incorporation of accessibility features. travel’’ to the altered area when an path of travel does not apply, however,

This exception is now contained in the existing facility is altered, although the to the extent that the cost and scope of

title III regulation and in the 1991 circumstances that trigger the alterations to the path of travel is

Standards (applicable to both public requirements are somewhat different disproportionate to the cost of the

accommodations and facilities used by under each statute. Under section overall alteration, as determined under

public entities), so it has applied to any 4.1.6(3) of UFAS, an accessible route to criteria established by the Attorney

covered facility that was constructed the altered area, an accessible entrance, General. Sections 227, 42 U.S.C. 12147,

under the 1991 Standards since the and (where applicable) accessible toilet and 242, 42 U.S.C. 12162, of the ADA

effective date of the ADA. The facilities must be provided when a adopt the same requirement for public

Department is adding it to the text of substantial alteration is made to an transportation facilities under title II.

§ 35.151 to maintain consistency existing building. An alteration is Section 202.4 of the proposed

between the design requirements that considered ‘‘substantial’’ if the total cost standards adopts the statutory path of

apply under title II and those that apply of all alterations within any twelve travel requirement, and § 36.403 of the

under title III. month period amounts to fifty percent Department’s title III regulation

(50%) or more of the full and fair cash establishes the criteria for determining

Section 35.151(b) Alterations when the cost of alterations to the path

value of the building. The proposed rule

The Department’s proposed rule eliminates the UFAS ‘‘substantial of travel is ‘‘disproportionate’’ to the

would amend § 35.151(b)(2) to make alteration’’ basis for path of travel cost of the overall alteration. The

clear that the path of travel requirements because it eliminates Department’s proposed § 35.151(b)(4)

requirements of § 35.151(b)(4) do not UFAS as an option. will adopt the language now contained

apply to measures taken solely to The path of travel requirements of the in the title III regulation in its entirety,

comply with program accessibility Department’s proposed title II rule are including the disproportionality

requirements. This amendment is based on section 303(a)(2) of the ADA, limitation (i.e., alterations made to

consistent with § 36.304(d)(1) of the title which provides that when an entity provide an accessible path of travel to

III regulation, which states that ‘‘[t]he undertakes an alteration to a place of the altered area would be deemed

path of travel requirements of § 36.403 public accommodation or commercial disproportionate to the overall alteration

shall not apply to measures taken solely facility that affects or could affect the when the cost exceeds twenty percent

to comply with the barrier removal usability of or access to an area that (20%) of the cost of the alteration to the

requirements of this section.’’ contains a primary function, the entity primary function area).

The two requirements for alterations shall ensure that, to the maximum

to historic facilities enumerated in Section 35.151(c) Accessibility

extent feasible, the path of travel to the Standards for New Construction and

current § 35.151(d)(1) and (2) have been altered area—and the restrooms,

combined under proposed Alterations

telephones, and drinking fountains

§ 35.151(b)(3), and one substantive serving it—is readily accessible to and Section 35.151(c) proposes to adopt

change is proposed. Proposed usable by individuals with disabilities, Parts I and III of the Americans with

§ 35.151(b)(3) provides that alterations including individuals who use Disabilities Act and Architectural

to historic properties shall comply, to wheelchairs. Barriers Act Guidelines, 69 FR 44084

the maximum extent feasible, with the The Department proposes to add a (July 23, 2004) (2004 ADAAG) as the

provisions applicable to historic provision to the path of travel ADA Standards for Accessible Design

properties in the design standards requirement in § 35.151(b)(4)(ii)(C) that (proposed standards). As the

specified in § 35.151(c). Currently, the would clarify that public entities that Department noted above, the

regulation provides that alterations to have brought required elements of the development of these proposed

historic facilities shall comply with path of travel into compliance are not standards represents the culmination of

section 4.1.7 of UFAS or section 4.1.7 of required to modify those elements in a lengthy effort by the Access Board to

the 1991 Standards. See 28 CFR order to reflect incremental changes in update its guidelines, to make the

35.151(d)(1). However, the proposed the proposed standards when the public federal guidelines consistent to the

regulation requires that alterations to entity alters a primary function area that extent permitted by law, and to

historic properties on or after six is served by the element. In these harmonize the federal requirements

months after the effective date of the circumstances, the public entity is with the private sector model codes that

proposed regulation comply with the entitled to a safe harbor, and is only form the basis of many state and local

proposed standards, not UFAS or the required to modify elements to comply building code requirements. The full

1991 Standards. See § 35.151(c). The with the proposed standards if the text of the 2004 ADAAG is available for

substantive requirement in current public entity is planning an alteration to public review on the ADA Home Page

§ 35.151(d)(2)—that alternative methods the element. (http://www.ada.gov) and on the Access

of access shall be provided pursuant to The proposed rule provides that areas Board’s Web site (http://www.access-

jlentini on PROD1PC65 with PROPOSALS3









the requirements of § 35.150 if it is not such as mechanical rooms, boiler rooms, board.gov). The Access Board site also

feasible to provide physical access to an supply storage rooms, employee lounges includes an extensive discussion of the

historic property in a manner that will and locker rooms, janitorial closets, development of the 2004 ADAAG, and

not threaten or destroy the historic entrances, and corridors are not areas a detailed comparison of the 1991

significance of the building or facility— containing a primary function. Nor are Standards, the 2004 ADAAG, and the

is unchanged. restroom areas containing a primary 2003 International Building Code.





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Appendix A to this proposed rule is in 28 CFR part 36, subpart F. Revisions requirements. To avoid placing the

an analysis of the major changes in the to that process are being proposed in an burden of complying with both

proposed standards and a discussion of NPRM to amend the title III regulation standards on public entities, the

the public comments that the that is being published elsewhere in the Department will coordinate a

Department received on specific Federal Register today. In addition, the government-wide effort to revise federal

sections of the 2004 ADAAG. Comments Department operates an extensive agencies’ section 504 regulations to

discussing the costs and benefits of the technical assistance program. The adopt the 2004 ADAAG as the standard

proposed standards have been Department anticipates that once this for new construction and alterations.

considered and taken into account by rule is final, it will issue revised The purpose of the six-month delay in

the Department’s regulatory impact technical assistance material to provide requiring compliance with the 2004

analysis. Comments on the effect of the guidance about the implementation of Standards is to allow covered entities a

proposed standards on existing facilities this rule. reasonable grace period to transition

are discussed in conjunction with the Current § 35.151(c) establishes two between the existing and the proposed

analysis of § 35.150 of this proposed standards for accessible new standards. For that reason, if a title II

rule. construction and alteration. Under entity prefers to use the 2004 ADAAG

The remaining comments addressed paragraph (c), design, construction, or as the standard for new construction or

global issues, such as the Department’s alteration of facilities in conformance alterations commenced within the six-

proposal to adopt the 2004 ADAAG as with the Uniform Federal Accessibility month period after the effective date of

the ADA Standards for Accessible Standards (UFAS) or with the 1991 the proposed regulation, such entity

Design without significant changes. Standards (which, at the time of the will be considered in compliance with

Section 204 of the ADA, 42 U.S.C. publication of the rule were also title II of the ADA.

12134, directs the Attorney General to referred to as the Americans with

issue regulations to implement title II Section 35.151(d) Scope of Coverage

Disabilities Act Accessibility Guidelines

that are consistent with the guidelines for Buildings and Facilities (ADAAG)) is The Department is proposing

published by the Access Board. deemed to comply with the § 35.151(d) to clarify that the

Commenters suggested that the requirements of this section with requirements established by this

Department should not adopt the 2004 respect to those facilities (except that if section, including those contained in

ADAAG, but should develop an the 1991 Standards are chosen, the the proposed standards, prescribe what

independent regulation. The elevator exemption does not apply). The is necessary to ensure that fixed or built-

Department is a statutory member of the 1991 Standards were based on the in elements in new or altered facilities

Access Board and was actively involved ADAAG that were initially developed are accessible to individuals with

in the development of the 2004 ADAAG. by the Access Board as guidelines for disabilities. Once the construction or

Because of its long involvement with the accessibility of buildings and alteration of a facility has been

the process, the Department does not facilities that are subject to title III. The completed, all other aspects of

believe that it is necessary or Department adopted the ADAAG as the programs, services, and activities

appropriate to begin that lengthy standards for places of public conducted in that facility are subject to

development process again. accommodation and commercial the operational requirements

Nevertheless, during the process of facilities under title III of the ADA and established in this regulation. Although

drafting this NPRM, the Department has it was published as Appendix A to the the Department often chooses to use the

reviewed the 2004 ADAAG to determine Department’s regulation implementing requirements of the 1991 Standards as a

if additional regulatory provisions are title III, 28 CFR part 36, and amended guide to determining when and how to

necessary. As a result of this review, the on Jan. 18, 1994, 59 FR 2674. make equipment and furnishings

Department decided to propose new The Department’s proposed rule accessible, those determinations fall

sections, which are contained in would revise the existing § 35.151(c) to within the discretionary authority of the

§ 35.151(d)–(h), to clarify how the adopt the 2004 ADAAG as the ADA Department and do not flow

Department will apply the proposed Standards for Accessible Design. The automatically from the Standards.

standards to social service proposed rule amends current The Department is also clarifying that

establishments, housing at places of § 35.151(c)(1) by revising the current the advisory notes, appendix notes, and

education, assembly areas, and medical language to limit its application to figures that accompany the 1991

care facilities. Each of these provisions facilities on which construction Standards do not establish separately

is discussed below. commences within six months of the enforceable requirements. This

Another general comment suggested publication of the final rule adopting clarification has been made to address

that the Department should adopt a revised standards. The proposed rule concerns expressed by commenters who

system for providing formal adds paragraph (c)(2) to § 35.151, which mistakenly believed that the advisory

interpretations of the standards, states that facilities on which notes in the 2004 ADAAG established

analogous to the code interpretation construction commences on or after the requirements beyond those established

systems used by states and the major date six months following the in the text of the guidelines (e.g.,

model codes. Because the ADA is a civil publication of the final rule shall Advisory 504.4 suggests, but does not

rights statute, not a building code, the comply with the proposed standards require, that covered entities provide

statute does not contemplate or adopted by that rule. visual contrast on stair tread nosing to

authorize a formal code interpretation As a result, for the first six months make them more visible to individuals

system. The ADA anticipated that there after the effective date of the proposed with low vision).

would be a need for close coordination regulation, public entity recipients can

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of the ADA building requirements with continue to use either UFAS or the 1991 Section 35.151(e) Social Service

the state and local requirements. Standards and be in compliance with Establishments

Therefore, the statute authorized the title II. Six months after the effective The Department is proposing a new

Attorney General to establish an ADA date of the rule, the new standards will § 35.151(e) that provides that group

code certification process under title III take effect. Construction in accordance homes, halfway houses, shelters, or

of the ADA. That process is addressed with UFAS will no longer satisfy ADA similar social service establishments





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that provide temporary sleeping the option that harmonizes the provision that in guest rooms with more

accommodations or residential dwelling regulatory requirements: Coverage than twenty-five beds, at least five

units shall comply with the provisions under the residential dwelling units percent (5%) of the beds must have

of the proposed standards that apply to requirements. parallel clear floor space enabling a

residential facilities, including, but not In response to its request for public person using a wheelchair to access and

limited to, the provisions in §§ 233 and comments on this issue, the Department transfer to the bed. See sections 224.3,

809 of the 2004 ADAAG. received a total of eleven responses from 806.2.3, 305 of the 2004 ADAAG. The

The reasons for this proposal are industry and disability rights groups residential dwelling unit section does

based on two important changes in the and advocates. Some commenters not explicitly include a similar

2004 ADAAG. For the first time, representing disability rights groups provision.

residential dwelling units are explicitly expressed concern that the residential In response to this concern, the

covered in the 2004 ADAAG in section dwelling unit requirements in the 2004 Department has added § 35.151(e)(1),

233. Second, the language addressing ADAAG are less stringent than the which states that in settings where the

scoping and technical requirements for revised transient lodging requirements, sleeping areas include more than

homeless shelters, group homes, and and would result in diminished access twenty-five beds, and in which the

similar social service establishments is for individuals with disabilities. residential dwelling unit requirements

eliminated. Currently, such The commenters are correct that in apply, five percent (5%) of the beds

establishments are covered in section some circumstances, the residential must comply with section 806.2.3 of the

9.5 of the transient lodging section of requirements are less stringent, 2004 ADAAG (i.e., at least five percent

the 1991 Standards. The deletion of particularly with respect to accessibility (5%) must have parallel clear floor

section 9.5 creates an ambiguity of for individuals with communication- space on both sides of the bed enabling

coverage that must be addressed. related disabilities. Other differences a person using a wheelchair to access

The Department proposed in the between the residential standards and and transfer to the bed).

ANPRM that the establishments the transient lodging standards include: Definitions of residential facilities and

currently covered by section 9.5 be The residential guidelines do not transient lodging. The 2004 ADAAG

covered as residential dwelling units in require elevator access to upper floors if adds a definition of ‘‘residential

the 2004 ADAAG (section 233), rather the required accessible features can be dwelling unit’’ and modifies the current

than as transient lodging guest rooms in provided on a single, accessible level; definition of ‘‘transient lodging.’’

section 224. The Department believes and the residential guidelines do not Under section 106.5 of the 2004

this is a prudent action based on its expressly require roll-in showers. ADAAG, a ‘‘residential dwelling unit’’ is

effect on social service providers. Despite this, the Department still defined as ‘‘a unit intended to be used

Transferring coverage of social service believes that applying the residential as a residence, that is primarily long-

establishments from transient lodging to dwelling unit requirements to homeless term in nature’’ and does not include

residential dwelling units will alleviate shelters and similar social service transient lodging, inpatient medical

conflicting requirements for social establishments is appropriate to the care, licensed long-term care, and

service providers. The Department nature of the services being offered at detention or correctional facilities.

believes that a substantial percentage of those facilities, and that it will Additionally, section 106.5 of the 2004

social service providers are recipients of harmonize the ADA and section 504 ADAAG changes the definition of

federal financial assistance from the requirements applicable to those ‘‘transient lodging’’ to a building or

HUD. The Department of Health and facilities. In addition, the Department facility ‘‘containing one or more guest

Human Services (HHS) also provides believes that the proposal is consistent room[s] for sleeping that provides

financial assistance for the operation of with its obligations under the accommodations that are primarily

shelters through the Administration for Regulatory Flexibility Act to provide short-term in nature’’ and does not

Children and Families programs. As some regulatory relief to small entities include residential dwelling units

such, they are covered both by the ADA that operate on limited budgets. intended to be used as a residence. The

and section 504. The two design Nevertheless, the Department is references to ‘‘dwelling units’’ and

standards for accessibility—i.e., the requesting information from providers ‘‘dormitories’’ that are in the definition

1991 Standards and UFAS—have who operate homeless shelters, transient of the 1991 Standards are omitted from

confronted many social service group homes, halfway houses, and other the 2004 ADAAG definition of transient

providers with separate, and sometimes social service establishments, and from lodging.

conflicting, requirements for design and the clients of these facilities who would The Department said in the ANPRM

construction of facilities. To resolve be affected by this proposed change. that by applying the 2004 ADAAG

these conflicts, the residential dwelling Question 40: To what extent have residential facility standards to transient

unit standards in the 2004 ADAAG have conflicts between the ADA and section group homes, homeless shelters,

been coordinated with the section 504 504 affected these facilities? What halfway houses, and other social service

requirements. The transient lodging would be the effect of applying the establishments, these facilities would be

standards, however, are not similarly residential dwelling unit requirements more appropriately classified according

coordinated. The deletion of section 9.5 to these facilities, rather than the to the nature of the services they

of the 1991 Standards from the 2004 requirements for transient lodging guest provide, rather than the duration of

ADAAG presented two options: (1) rooms? those services. Participants in these

Require coverage under the transient Another commenter expressed programs may be housed on either a

lodging standards, and subject such concern about how the Department short-term or long-term basis in such

facilities to separate, conflicting would address dormitory-style settings facilities, and variations occur even

jlentini on PROD1PC65 with PROPOSALS3









requirements for design and in homeless shelters, transient group within the same programs and the same

construction; or (2) require coverage homes, halfway houses, and other social facility. Therefore, duration is an

under the residential dwelling unit service establishments if they are inconsistent way of classifying these

section, which harmonizes the scoped as residential dwelling units. facilities.

regulatory requirements under the ADA The commenter noted that the transient Several commenters stated that the

and section 504. The Department chose lodging requirements include a specific definitions of residential dwellings and





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34492 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



transient lodging in the 2004 ADAAG residential dwelling units built by or on summer, school dormitories become

are not clear and will confuse social behalf of public entities with the intent program areas where small groups meet,

service providers. They noted that that the finished units will be sold to receptions and educational sessions are

including ‘‘primarily long-term’’ and individual owners. held, and social activities occur. The

‘‘primarily short-term’’ in the respective ability to move between rooms, both

Section 35.151(f) Housing at a Place of

definitions creates confusion when accessible rooms and standard rooms, in

Education

applied to the listed facilities because order to socialize, to study, and to use

they serve individuals for widely The Department of Justice and the all public and common use areas is an

varying lengths of time. Department of Education share essential part of having access to these

The Department is aware of the wide responsibility for regulation and educational programs and activities.

range and duration of services provided enforcement of the ADA in If the requirements for residential

by social service establishments. postsecondary educational settings, facilities were applied to dormitories

Therefore, rather than focus on the including architectural features. operated by schools, this could hinder

length of a person’s stay at a facility, the Housing types in educational settings access to educational programs for

Department believes that it makes more range from traditional residence halls students with disabilities. The prior

sense to look at a facility according to and dormitories to apartment or discussion about social service

the type of services provided. For that townhouse-style residences. In addition establishments with sleeping

reason, rather than saying that social to the ADA and section 504, other accommodations explained that the

service establishments ‘‘are’’ residential federal laws, including the Fair Housing requirements for dispersing accessible

facilities, the Department has drafted Act of 1968, may apply. Covered entities units would not necessarily require an

the proposed § 35.151(e) to provide that subject to the ADA must always be elevator or access to different levels of

group homes, and other listed facilities, aware of, and comply with, any other a facility. Conversely, applying the

shall comply with the provisions in the federal statutes or regulations that transient lodging requirements to school

2004 ADAAG that would apply to govern the operation of residential dormitories would necessitate greater

residential facilities. properties. access throughout the facility to

Finally, the Department received Since the enactment of the ADA, the students with disabilities. Therefore, the

comments from code developers and Department has received many Department requests public comment on

architects commending the decision to questions about how the ADA applies to how to scope school dormitories.

coordinate the 2004 ADAAG with the educational settings, including school Question 42: Would the residential

requirements of section 504, and asking dormitories. Neither the 1991 Standards facility requirements or the transient

the Department to coordinate the 2004 nor the 2004 ADAAG specifically lodging requirements in the 2004

ADAAG with the Fair Housing Act’s addresses how it applies to housing in ADAAG be more appropriate for

accessibility requirements. The educational settings. Therefore, the housing at places of education? How

Department believes that the Department is proposing a new would the different requirements affect

coordination of the Fair Housing Act § 35.151(f) that provides that residence the cost when building new dormitories

with the other applicable disability halls or dormitories operated by or on and other student housing? Please

rights statutes is within the jurisdiction behalf of places of education shall provide examples, if possible.

of HUD. HUD is the agency charged comply with the provisions of the

proposed standards for transient Section 35.151(g) Assembly Areas

with the responsibility to develop

regulations to implement the Fair lodging, including, but not limited to, The Department is proposing a new

Housing Act, the Architectural Barriers the provisions in sections 224 and 806 § 35.151(g) to supplement the assembly

Act, and the provisions of section 504 of the 2004 ADAAG. Housing provided area requirements in the proposed

applicable to federally funded housing via individual apartments or standards. This provision would add

programs. townhouses will be subject to the five additional requirements.

Scoping of residential dwelling units requirements for residential dwelling Section 35.151(g)(1) would require

for sale to individual owners. In the units. wheelchair and companion seating

2004 ADAAG, the Access Board Public and private school dormitories locations to be dispersed so that some

deferred to the Department and to HUD, have varied characteristics. Like social seating is available on each level served

the standard-setting agency under the service establishments, schools are by an accessible route. This requirement

ABA, to decide the appropriate scoping generally recipients of federal financial should have the effect of ensuring the

for residential dwelling units built by or assistance and are subject to both the full range of ticket prices, services, and

on behalf of public entities with the ADA and section 504. College and amenities offered in the facility. Factors

intent that the finished units will be university dormitories typically provide distinguishing specialty seating areas

sold to individual owners. These housing for up to one academic year, are generally dictated by the type of

programs include, for example, HUD’s but may be closed during school facility or event, but may include, for

HOME program. In addition, some states vacation periods. In the summer, they example, such distinct services and

have their own state-funded programs to are often used for short-term stays of amenities as reserved seating (when

construct units for sale to individuals. one to three days, a week, or several other seats are sold on a first-come-first-

The Department expects that, after months. They are also diverse in their served basis only); reserved seating in

consultation and coordination with layout. Some have double-occupancy sections or rows located in premium

HUD, the Department will make a rooms and a toilet and bathing room locations (e.g., behind home plate or

determination in the final rule. shared with a hallway of others, while near the home team’s end zone) that are

Question 41: The Department would some may have cluster, suite, or group not otherwise available for purchase by

jlentini on PROD1PC65 with PROPOSALS3









welcome recommendations from arrangements where several rooms are other spectators; access to wait staff for

individuals with disabilities, public located inside a secure area with in-seat food or beverage service;

housing authorities, and other bathing, kitchen, and common facilities. availability of catered food or beverages

interested parties that have experience Public schools are subject to title II for pre-game, intermission, or post-game

with these programs. Please comment and program access requirements. meals; restricted access to lounges with

on the appropriate scoping for Throughout the school year and the special amenities, such as couches or





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flat screen televisions; or access to team appropriate to prohibit the use of maintained in medical care facilities

personnel or facilities for team- temporary platforms in fixed seating such as hospitals. In response,

sponsored events (e.g., autograph areas. Nothing in § 35.151(g) is intended commenters representing individuals

sessions, sideline passes, or facility to prohibit the use of temporary with disabilities supported a

tours) not otherwise available to other platforms to increase the available requirement for dispersion of accessible

spectators. seating, e.g., platforms that cover a sleeping rooms among all types of

Section 35.151(g)(2) adds the basketball court or hockey rink when medical specialty areas, such as

prohibition that the seating may not be the arena is being used for a concert. obstetrics, orthopedics, pediatrics, and

placed on temporary platforms or other These areas of temporary seating do not cardiac care. Conversely, commenters

movable structures. The Department has remove required wheelchair locations representing the health care industry

become aware that a growing trend in and, therefore, would not violate the pointed out that treatment areas in

the design of large sports facilities is to requirements of this regulation. In health care facilities can be very fluid

provide wheelchair seating on addition, covered entities would still be due to fluctuation in the population and

removable platforms that seat four or permitted to use individual movable other demographic and medical funding

more wheelchair users and their seats to infill any wheelchair locations trends. The Access Board decided not to

companions. These platforms cover one that are not sold to wheelchair users. add a dispersion requirement because

or more rows of non-wheelchair seating. Section 35.151(g)(3) would require compliance over the lifetime of the

The platforms are designed to be facilities that have more than 5,000 seats facility could prove difficult given the

removed so that the part of the seating to provide at least five wheelchair need for flexibility of spaces within

bowl that they cover can be used to seat locations with at least three companion such facilities. The Department

additional ambulatory spectators. The seats for each wheelchair space. The recognizes that it may be difficult to

sale of any seats in the covered area Department is proposing this ensure a perfect distribution of rooms

requires removal of the platform, requirement to address complaints from throughout all specialty areas in a

thereby eliminating some of the many wheelchair users that the practice hospital, but the Department is

required wheelchair seating locations. of providing a strict one-to-one concerned that the absence of any

In another design that produces a relationship between wheelchair dispersion requirement may result in

similar result, removable platforms locations and companion seating often inappropriate concentrations of

configured to provide multiple, non- prevents family members from attending accessible rooms.

wheelchair seats, are installed over events together. Question 43: The Department is

some or all of the required wheelchair Section 35.151(g)(4) would provide seeking information from hospital

seating locations. In this configuration, more precise guidance for designers of designers and hospital administrators

selling a ticket for one wheelchair stadium-style movie theaters by that will help it determine how to ensure

location requires the removal of requiring such facilities to locate that accessible hospital rooms are

multiple non-wheelchair seats. wheelchair seating spaces and dispersed throughout the facility in a

The Department believes that both of companion seating on a riser or cross- way that will not unduly restrain the

these designs violate both the letter and aisle in the stadium section that satisfies ability of hospital administrators to

the intent of this regulation. Both at least one of the following criteria: allocate space as needed. The proposed

designs have the potential to reduce the (i) It is located within the rear sixty standards require that ten percent

number of available wheelchair seating percent (60%) of the seats provided in (10%) of the patient bedrooms in

spaces below the level required. an auditorium; or hospitals that do not specialize in

Reducing the number of available (ii) It is located within the area of an treating conditions that affect mobility

spaces is likely to result in reducing the auditorium in which the vertical be accessible. If it is not feasible to

opportunity for people who use viewing angles (as measured to the top distribute these rooms among each of

wheelchairs to have the same choice of of the screen) are from the 40th to the the specialty areas, would it be

ticket prices and access to amenities 100th percentile of vertical viewing appropriate to require the accessible

that are available to other patrons in the angles for all seats as ranked from the rooms to be dispersed so that there are

facility. In addition, placing wheelchair seats in the first row (1st percentile) to accessible patient rooms on each floor?

seating on removable platforms may seats in the back row (100th percentile). Are there other methods of dispersal

have a disproportionate effect on the that would be more effective?

availability of seating for individuals Section 35.151(h) Medical Care

who use wheelchairs and their Facilities Section 35.151(i) Curb Ramps

companions attempting to buy tickets The Department is proposing a new The current § 35.151(e) on curb ramps

on the day of the event. Use of § 35.151(h) on medical care facilities, has been redesignated as § 35.151(i).

removable platforms may result in which now must comply with the The Department has made a minor

instances where last minute requests for applicable sections of the proposed editorial change, deleting the phrase

wheelchair and companion seating standards. The Department also ‘‘other sloped areas’’ from the two

cannot be met because entire sections of proposes that medical care facilities that places in which it appears in the current

wheelchair seating will be lost when a do not specialize in the treatment of rule. The phrase ‘‘other sloped areas’’

platform is removed. The use of conditions that affect mobility shall lacks technical precision. Both the 1991

movable seats, on the other hand, could disperse the accessible patient Standards and the proposed standards

meet such a demand without bedrooms required by section 223.2.1 of provide technical guidance for the

eliminating blocks of wheelchair seating the proposed standards in a manner that installation of curb ramps.

at a time, converting only those seats enables patients with disabilities to

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that are needed for ambulatory have access to appropriate specialty Miniature Golf Courses

spectators and are not wanted by services. The Department proposes to adopt the

individuals who use wheelchairs and The Department is aware that the requirements for miniature golf courses

their companions. Access Board sought comment on how in the 2004 ADAAG. However, it

For these reasons, the Department dispersion of accessible sleeping rooms requests public comment on a suggested

believes that it is necessary and can effectively be achieved and change to the requirement for holes to





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34494 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



be consecutive. A commenter aging inmate populations, corrections requiring the use of a cane, walker,

association argued that the ‘‘miniature conferences now routinely include wheelchair, or other aids to do daily

golf experience’’ includes not only workshops on strategies to address the activities.’’ Laura M. Maruschak, Bureau

putting but also enjoyment of ‘‘beautiful needs of elderly prisoners, including the of Justice Statistics (BJS), Medical

landscaping, water elements that increased health care needs. In addition, Problems of Jail Inmates (2006),

include ponds, fountain displays, and the Federal Bureau of Prisons requires available at http://www.ojp.usdoj.gov/

lazy rivers that matriculate throughout that three percent (3%) of inmate bjs/abstract/mpji.htm. In a 1997 survey,

the course and themed structures that housing at BOP facilities is accessible. BJS reported that among state prison

allow players to be taken into a ‘fantasy- Bureau of Prisons, Design Construction inmates age 45 or older, twenty-five

like’ area.’’ Thus, requiring a series of Branch, Design Guidelines, Attachment percent (25%) said they had a ‘‘physical

consecutive accessible holes would A: Accessibility Guidelines for Design, condition.’’ Laura M. Maruschak and

limit the experience of guests with Construction, and Alteration of Federal Allen J. Beck, Ph.D., Bureau of Justice

disabilities to one area of the course. To Bureau of Prisons (Oct. 31, 2006). Statistics, Medical Problems of Inmates,

remedy this situation, the association The lack of sufficient accessible cells 1997 (2001), available at http://

suggests allowing multiple breaks in the is further demonstrated by complaints www.ojp.usdoj.gov/bjs/abstract/

sequence of accessible holes while received by the Department. The mpi97.htm.

maintaining the requirement that the Department receives dozens of Number of accessible cells. Section

accessible holes are connected by an complaints per year alleging that 232.2.1 of the 2004 ADAAG requires at

accessible route. detention and correctional facilities least two percent (2%), but no fewer

The suggested change would need to have too few accessible cells, toilets, than one, of the cells in newly

be made by the Access Board and then and showers for inmates with mobility constructed detention and correctional

adopted by the Department, and if disabilities. Other complaints allege that facilities to have accessibility features

adopted, it would apply to all miniature inmates with mobility disabilities are for individuals with mobility

golf courses, not only existing miniature housed in medical units or infirmaries disabilities. Section 232.3 provides that,

golf facilities. separate from the general population where special holding cells or special

Question 44: The Department would simply because there are no accessible housing cells are provided, at least one

like to hear from the public about the cells. Another common complaint to the cell serving each purpose shall have

suggestion of allowing multiple breaks Department is from inmates alleging mobility features. While the 2004

in the sequence of accessible holes, that they are housed at a more ADAAG establishes these requirements

provided that the accessible holes are restrictive classification level simply for cells in newly constructed detention

connected by an accessible route. because no accessible housing exists at and correctional facilities, it does not

Should the Department ask the Access the appropriate classification level. establish requirements for accessible

Board to change the current requirement Further, the Department’s onsite cells in alterations to existing facilities,

in the 2004 ADAAG? reviews and investigations of detention deferring that decision to the Attorney

and correctional facilities confirm the General.

Accessible Cells in Detention and

complaints that there are too few The Department seeks input on how

Correctional Facilities

accessible cells. The need for accessible best to meet the needs of inmates with

Through complaints received, cells can vary widely from facility to mobility disabilities in the design,

investigations, and compliance reviews facility, depending on the population construction, and alteration of detention

of jails, prisons, and other detention and housed. While the requirement that two and correctional facilities. The

correctional facilities, the Department percent (2%) of the cells have mobility Department seeks comments on the

has found that many detention and features would be adequate to meet following issues:

correctional facilities have too few or no current needs in some facilities the Question 45: Are the requirements for

accessible cells and shower facilities to Department has reviewed, it would not accessible cells in sections 232.2 and

meet the needs of their inmates with begin to meet current needs at other 232.3 of the 2004 ADAAG adequate to

mobility disabilities. The insufficient facilities. For example, at one facility meet the needs of the aging inmate

numbers of accessible cells are, in part, with a population of almost 300 population in prisons? If not, should the

due to the fact that most jails and inmates, ten percent (10%) of the percentage of cells required to have

prisons were built long before the ADA inmates use wheelchairs. The accessible features for individuals with

became law and, since then, have requirement that two percent (2%) of mobility disabilities be greater and, if so,

undergone few alterations. However, the cells at this facility must be accessible what is the appropriate percentage?

Department believes that the unmet would not meet the needs of inmates Should the requirement be different for

demand for accessible cells is also due with mobility disabilities, since it prisons than for other detention and

to the changing demographics of the would not be adequate to meet the correctional facilities?

inmate population. With thousands of needs of wheelchair users alone. Question 46: Should the Department

prisoners serving life sentences without Another facility has a geriatric unit for establish a program accessibility

eligibility for parole, prisoners are aging, 60 inmates. A two percent (2%) requirement that public entities modify

and the prison population of standard would fall far short of meeting additional cells at a detention or

individuals with disabilities and elderly the needs of this largely bedridden correctional facility to incorporate the

individuals is growing. A recent article population. Another building at this accessibility features needed by specific

illustrates this change. Since 1990, the same facility has 600 cells and houses inmates with mobility disabilities when

number of Oklahoma inmates age 45 or more than 18 inmates who need the number of cells required by sections

older has quadrupled, and, in 2006, ten accessible cells. Under the two percent 232.2 and 232.3 of the 2004 ADAAG are

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percent (10%) of the Oklahoma state (2%) standard, only twelve accessible inadequate to meet the needs of their

prison population was elderly. Angel cells would be required. inmate population? Under this option,

Riggs, Now in Business: Handicapped According to the Bureau of Justice additional cells provided for inmates

Accessible Prison: State Opens First Statistics (BJS) 2002 survey of jail with mobility disabilities would not

Prison for Disabled, in Tulsa World inmates, ‘‘two percent of jail inmates necessarily be required to comply with

(Feb. 20, 2007). Reflecting this trend of said they had a mobility impairment, all requirements of section 807.2 of the





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2004 ADAAG, so long as a cell had the Introduction of new § 35.152 for operates the correctional facility does so

mobility features needed by the inmate detention and correctional facilities. In at the direction of the state government,

it housed. view of the statistics regarding the unless the private entity elects to use

Dispersion of cells. In the 2004 current percentage of inmates with the facility for something other than

ADAAG, Advisory 232.2 recommends mobility disabilities, the fact that prison incarceration, in which case title III may

that ‘‘[a]ccessible cells or rooms should populations include large numbers of apply. For that reason, the proposed

be dispersed among different levels of aging inmates who are not eligible for § 35.152(a) makes it clear that this

security, housing categories, and parole, the allegations in complaints section’s requirements will apply to

holding classifications (e.g., male/ received by the Department from prisons operated by public entities

female and adult/juvenile) to facilitate inmates, and the Department’s own directly or through contractual or other

access.’’ In explaining the basis for experience with detention and relationships.

recommending, but not requiring, this correctional facilities, the Department is Alterations to cells and program

type of dispersal, the Access Board proposing regulatory language in a new access. When addressing the issue of

stated that ‘‘[m]any detention and section (§ 35.152) on correctional alterations of prison cells, the

correctional facilities are designed so facilities, and seeking public comment Department must consider the realities

that certain areas (e.g., ‘shift’ areas) can on these issues. of many inaccessible state prisons and

be adapted to serve as different types of The proposed rule at § 35.152 is strained budgets against the title II

housing according to need’’ and that intended to address these frequent program access requirement for existing

‘‘[p]lacement of accessible cells or problems for inmates with disabilities facilities under § 35.150(a), which

rooms in shift areas may allow by: (1) Proposing specific requirements states: ‘‘A public entity shall operate

additional flexibility in meeting to ensure accessibility when a each service, program, or activity, so

requirements for dispersion of correctional or detention facility alters that the service, program, or activity,

accessible cells or rooms.’’ During its cells; (2) specifying that public entities when viewed in its entirety, is readily

onsite reviews of detention and shall not place inmates or detainees accessible to and usable by individuals

correctional facilities, the Department with disabilities in locations that exceed with disabilities.’’ The Supreme Court,

has observed that male and female their security classification in order to in Pennsylvania Department of

inmates, adult and juvenile inmates, provide accessible cells; (3) requiring Corrections v. Yeskey, 524 U.S. 206

and inmates at different security that public entities shall not place (1998), unanimously held that the ADA

classifications are typically housed in inmates in designated medical units and unmistakably covers state prisons and

separate areas of detention and infirmaries solely due to disability; (4) prisoners, so program access does apply

correctional facilities. In many specifying that public entities shall not to state correctional facilities; the

instances, detention and correctional relocate inmates and detainees solely question remains how best to achieve

facilities have housed inmates in based on disability to different, that within the unique confines of a

inaccessible cells, even though accessible facilities without equivalent prison system.

accessible cells were available programs than where they would Correctional and detention facilities

elsewhere in the facility, because there ordinarily be housed; and (5) requiring commonly provide a variety of different

were no cells in the areas where they that public entities shall not deprive programs for education, training,

needed to be housed, such as the inmates or detainees from visitation counseling, or other purposes related to

women’s section of the facility, the with family members by placing them in rehabilitation. Some examples of

juvenile section of the facility, or in a distant facilities based on their programs generally available to inmates

particular security classification area. disabilities. The additions to the include: Programs to obtain G.E.Ds;

Question 47: Please comment on existing title II regulation, including English as a second language; computer

whether the dispersal of accessible cells each of these proposals and any public training; job skill training and on-the-job

recommended in Advisory 232.2 of the comments received on this topic, are training; religious instruction and

2004 ADAAG should be required. discussed in turn below. guidance; alcohol and substance abuse

Alterations to cells. In section 232.2 of Contractual arrangements with groups; anger management; and other

the 2004 ADAAG, the Access Board private entities. Prisons that are built or programs. Historically, individuals with

deferred one decision to the Attorney run by private entities have caused disabilities have been excluded from

General, specifically: ‘‘Alterations to some confusion with regard to such programs because they are not

cells shall not be required to comply requirements under the ADA. The located in accessible locations, or

except to the extent determined by the Department believes that title II inmates with disabilities have been

Attorney General.’’ The security obligations extend to the public entity segregated to units without equivalent

concerns of detention and correctional as soon as the building is used by or on programs. In light of the Supreme

facilities present challenges that do not behalf of a state or local government Court’s decision in Yeskey and the

exist in other government buildings, so entity, irrespective of whether the requirements of title II, however, it is

the Department must strike a balance public entity contracts with a private critical that public entities provide these

that accommodates the accessibility entity to run the correctional facility. opportunities. The Department’s

needs of inmates with disabilities while The power to incarcerate citizens rests proposed rule aims to specifically

addressing security concerns. Therefore, with the state, not a private entity. As require equivalent opportunities to such

in the ANPRM, the Department sought the Department stated in the preamble programs.

public comment on three options for the to the current title II regulation, ‘‘[a]ll The Department wishes to emphasize

most effective means of ensuring that governmental activities of public that detention and correctional facilities

existing detention and correctional entities are covered, even if they are are unique facilities under title II.

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facilities are made accessible to inmates carried out by contractors.’’ 56 FR Inmates cannot leave the facilities and

with disabilities. The proposed options 35694, 35696 (July 26, 1991). If a prison must have their needs met—including

and submitted comments are discussed is occupied by state prisoners and is those relating to a disability—by the

below in the section-by-section analysis inaccessible, the state is responsible state corrections system. If the state fails

for a new proposed section on detention under title II of the ADA. In essence, the to accommodate prisoners with

and correctional facilities. private builder or contractor that disabilities, these individuals have little





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34496 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



recourse, particularly when the need is it is essential that the planning process commenter offered that the unique

urgent (e.g., an accessible toilet or clean initially assume that inmates or safety concerns of a correctional facility

needles for insulin injections for detainees with disabilities will be require a balance between staff and

prisoners with diabetes). assigned within the system under the inmate safety and accessibility. One

In light of a public entity’s obligation same criteria that would be applied to advocacy group reasoned that Option II

to provide program access to prisoners inmates who do not have disabilities. was best because it would allow prison

with disabilities, coupled with the Exceptions may be made on a case-by- operators to determine the most

Department’s proposal for a more case basis if the specific situation appropriate location for the accessible

flexible alterations standard, the warrants different treatment. For cells. One group commented that this

Department believes that the state has a example, if an inmate is deaf and option would allow the prison officials

higher responsibility to provide communicates only using sign language, more flexibility, which is necessary in a

accommodations based on disability. a prison may consider whether it is correctional environment. Equally

Therefore, it is essential that state more appropriate to give priority to important, keeping inmates in the same

corrections systems fulfill their program housing the prisoner in a facility close facility may allow them to remain closer

access requirements by adequately to his family that houses no other deaf to their homes; the third option could

addressing the needs of prisoners with inmates, or if it would be preferable to create segregated facilities. In the end,

disabilities, which include, but are not house the prisoner in a setting where this group asserted that each facility—

limited to, proper medication and there are other sign language users with rather than each system—should be

medical treatment, accessible toilet and whom he can communicate. looked at ‘‘in its entirety.’’

shower facilities, devices such as a bed Question 48: The Department is One large advocacy group stated that

transfer or a shower chair, and particularly interested in hearing from Option II was acceptable, stressing that

assistance with hygiene methods for prison administrators and from the program access requires the same

prisoners with physical disabilities. public about the potential effect of the training and work opportunities that

Therefore, the Department is proposing assignment scheme proposed here on other prisoners have. An architectural

a new § 35.152 that will require public inmates and detainees who are deaf or association asserted that this option

entities to ensure that inmates with who have other disabilities. Are there should only apply to existing

disabilities do not experience other, more appropriate tests to apply? correctional cells, but that any other

discrimination because the prison Alterations to cells. In the ANPRM, part of a correctional facility should be

facilities or programs are not accessible the Department proposed three options made accessible when it is altered. The

to them. for altering cells. The vast majority of Department, however, is only

Integration of inmates and detainees commenters (numbering three to one) addressing the alterations of prison cells

with disabilities. The Department is also supported Option II, which would allow in this rulemaking. While expressing

proposing a specific application of the substitute cells to be made accessible support for Option II, a few commenters

ADA’s general integration mandate. within the same facility, over Option III. stressed that cells made accessible in a

Section 35.152(b)(2) would require Only one commenter expressed support different location in the facility must

public entities to ensure that inmates or for Option I, and a handful of provide equal access to dining,

detainees with disabilities are housed in commenters supported Option III. The recreational, educational, medical, and

the most integrated setting appropriate comments on each option are discussed visitor areas as the former location.

to the needs of the individual. Unless below. Another commenter stated that the

the public entity can demonstrate that it Option I: Require all altered elements alternate cell location should not

is appropriate for a specific individual, to be accessible. Only one commenter require longer travel distances.

a public entity— supported this option, stating that The Department has evaluated all of

providing alternative approaches could the comments and proposes regulatory

(1) Should not place inmates or detainees allow those running the prison to language reflecting Option II, which

with disabilities in locations that exceed

provide a lower level of accessibility, provides an appropriate balance

their security classification because there are

no accessible cells or beds in the appropriate and that any deviation from the 1991 between the needs of prisoners with

classification; Standards on alterations should be disabilities and the unique requirements

(2) Should not place inmates or detainees addressed through a barrier removal of detention and correctional facilities.

with disabilities in designated medical areas plan, transition plan, or a claim of Option III: Permit substitute cells to be

unless they are actually receiving medical technical infeasibility. A few made accessible within a prison system.

care or treatment; commenters argued that this option The biggest problem that commenters

(3) Should not place inmates or detainees would result in piecemeal accessibility, had with Option III was that it would be

with disabilities in facilities that do not offer

which would be inadequate. As one more likely to separate prisoners from

the same programs as the facilities where

they would ordinarily be housed; commenter stated, ‘‘providing an their families and communities. One

(4) Should not place inmates or detainees accessible lavatory or water closet (often advocacy group asserted that this option

with disabilities in facilities further away a single unit) in an inaccessible cell could lead to the illegal segregation of

from their families in order to provide makes no sense.’’ inmates with disabilities; moreover,

accessible cells or beds, thus diminishing Option II: Permit substitute cells to be some of the accessible facilities may not

their opportunity for visitation based on their made accessible within the same have the same programs or services (e.g.,

disability. facility. Commenters supporting Option Alcoholics Anonymous, etc.). One

The Department recognizes that there II favored the more flexible plan to group argued that this option would

are a wide range of considerations that achieve accessibility within a prison give preference to the needs of the

affect decisions to house inmates or context. Many expressed support for prison system over the needs of

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detainees and that in specific cases this option because it would allow individuals with disabilities, while

there may be compelling reasons why a individuals with disabilities to remain another group found this option

placement that does not follow the close to their families. One commenter unacceptable because it had seen its

provisions of § 35.152(b) may, requested accessible cells by type (e.g., own state correctional system

nevertheless, comply with the ADA. women’s, men’s, juvenile, different ‘‘funneling’’ its wheelchair-using

However, the Department believes that security levels, etc.). Another inmates into a few facilities, which





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sometimes exceeded the prisoners’ same facility; is integrated with other circumstances. For example, a

security level requirements. Moreover, cells to the maximum extent feasible; companion may be legally authorized to

some prisoners with disabilities are sent and has, at a minimum, equal physical make health care decisions on behalf of

to ‘‘special housing’’ units in a facility access as the original cells to areas used the patient or may need to help the

because they are the only areas with by inmates or detainees for visitation, patient with information or instructions

accessible cells. dining, recreation, educational given by hospital personnel. In addition,

In support of Option III, one state programs, medical services, work a companion may be the patient’s next

building code commissioner stressed programs, religious services, and of kin or health care surrogate with

that this plan would maximize the participation in other programs that the whom hospital personnel communicate

flexibility of corrections officials to facility offers to inmates or detainees. concerning the patient’s medical

place individuals with disabilities in condition. Moreover, a companion

facilities best suited to their needs; Subpart E—Communications could be designated by the patient to

prison accessibility extends far beyond Section 35.160 Communications communicate with hospital personnel

cells; and barrier removal in a very old about the patient’s symptoms, needs,

prison could be cost prohibitive. The Department proposes to expand

condition, or medical history. It has

Another commenter, a state department § 35.160(a) to clarify that a public

been the Department’s longstanding

of labor representative, argued that entity’s obligation to ensure effective

position that public entities are required

Option III is the most reasonable for communication extends not just to

to provide effective communication to

state-run facilities (but that Option I applicants, participants, and members

companions who are themselves deaf,

should extend to private correctional of the public with disabilities, but to

hard of hearing, or who have other

facilities) due to tremendous budget their companions as well. communication-related disabilities

constraints. As the Department The Department also proposes to add

when they accompany patients to

expressed initially, the same title II a new § 35.160(a)(2) that will define

medical care providers for treatment.

accessibility requirements apply to a ‘‘companion’’ for the purposes of this Public entities must be aware,

facility, irrespective of whether it is run section as a person who is a family however, that considerations of privacy,

directly by the state or a private entity member, friend, or associate of a confidentiality, emotional involvement,

with which the state contracts. program participant who, along with the and other factors may adversely affect

While expressing some support for participant, is an appropriate person the ability of family members or friends

Option II, one public interest law firm with whom the public entity should to facilitate communication. In addition,

representing individuals with communicate. the Department stresses that privacy and

disabilities stated that Option III is the The Department is proposing to add confidentiality must be maintained. We

best, because many older prisons are companions to the scope of coverage of note that covered entities, such as

inaccessible. ‘‘Simply having one § 35.160 to emphasize that the ADA hospitals, that are subject to the Privacy

accessible cell in an otherwise applies in some instances in which a Rule, 45 CFR parts 160, 162, and 164,

inaccessible facility does little good.’’ public entity needs to communicate of the Health Insurance Portability and

Therefore, requiring an entire prison with a family member, friend, or Accountability Act of 1996 (HIPPA),

system to have at least one fully associate of the program participant in Public Law 104–191, are permitted to

accessible facility is the better approach. order to provide its services. Examples disclose to a patient’s relative, close

The Department appreciates that of such situations include when a friend, or any other person identified by

Option III affords state corrections school communicates with the parent of the patient (such as an interpreter)

systems the maximum amount of a child during a parent-teacher meeting; relevant patient information if the

flexibility with regard to placement of in a life-threatening situation, when a patient agrees to such disclosures. The

individuals with disabilities. hospital needs to communicate with an agreement need not be in writing.

Unfortunately, many commenters injured person’s companion to obtain Covered entities should consult the

expressed legitimate concerns, most necessary information; or when a person Privacy Rule regarding other ways

significantly that prisoners will, more may need to communicate with a parole disclosures might be able to be made to

likely, be separated from family, friends, officer about a relative’s release such persons.

and community, which is critical to conditions. In such situations, if the The Department is proposing to

their rehabilitation and successful companion is deaf or hard of hearing, amend § 35.160(b)(2) to recognize that

release, and many programs at the new blind, has low vision, or has a disability the type of auxiliary aid or service

facility will not be the same. Lastly, the that affects his or her speech, it is the necessary to ensure effective

fact that certain facilities could become public entity’s responsibility to provide communication will vary in accordance

exclusively, or largely, designated for an appropriate auxiliary aid or service with the method of communication

prisoners with disabilities would result to communicate effectively with the used by the individual; the nature,

in segregation, even if it is not intended. companion. Where communication with length, and complexity of the

Proposed requirement for cell a companion is necessary to serve the communication involved; and the

alterations. The Department has interests of a person who is context in which the communication is

concluded that Option II provides the participating in a public entity’s taking place. This addition is a

best balance. Therefore, the Department services, programs, or activities, codification of the Department’s

is proposing § 35.152(c) that would effective communication must be longstanding position, which is

provide that when cells are being assured. included in the Department of Justice’s

altered, a covered entity may satisfy its This issue is particularly important in The Americans with Disabilities Act,

obligation to provide the required health care settings. The Department has Title II Technical Assistance Manual,

jlentini on PROD1PC65 with PROPOSALS3









number of cells with mobility features encountered confusion and reluctance Covering State and Local Government

by providing the required mobility by medical care providers regarding the Programs and Services (Title II TA

features in substitute cells (i.e., cells scope of their obligations with respect to Manual), II–7.1000, available at http://

other than those where alterations are such companions. Effective www.ada.gov/taman2.html. For

originally planned), provided that: Each communication with a companion with example, an individual who is deaf or

substitute cell is located within the a disability is necessary in a variety of hard of hearing may need a qualified





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interpreter to discuss with municipal because of advances in video Question 50: The Department is

hospital personnel a diagnosis, technology, can provide a high quality considering requiring captioning of

procedures, tests, treatment options, interpreting experience. VIS can safety and emergency information in

surgery, or prescribed medication (e.g., circumvent the difficulty of providing sports stadiums with a capacity of

dosage, side effects, drug interactions, live interpreters quickly, which is why 25,000 or more within a year of the

etc.), or to explain follow-up treatments, more public entities are providing effective date of the regulation. Would a

therapies, test results, or recovery. In qualified interpreters via VIS. larger threshold, such as sports

comparison, in a simpler, shorter There are downsides to VIS, such as stadiums with a capacity of 50,000 or

interaction, the method to achieve frozen images on the screen, or when an more, be more appropriate or would a

effective communication can be more individual is in a medical care facility lower threshold, such as stadiums with

basic. For example, an individual who and is limited in moving his or her a capacity of 15,000 or more, be more

is seeking local tax forms may only need head, hands, or arms. Another downside appropriate?

an exchange of written notes to achieve is that the camera may mistakenly focus Question 51: If the Department

effective communication. on an individual’s head, which makes adopted a requirement for captioning at

The Department proposes adding communication difficult or impossible. sports stadiums, should there be a

§ 35.160(c) to codify its longstanding Also, the accompanying audio specific means required? That is, should

policy that it is the obligation of the transmission might be choppy or it be provided through any effective

public entity, not the individual with a garbled, making spoken communication means (scoreboards, line boards,

disability, to provide auxiliary aids and unintelligible. The Department is aware handheld devices, or other means), or

services when needed for effective of complaints that some public entities are there problems with some means,

communication. In particular, the have difficulty setting up and operating such as handheld devices, that should

Department receives many complaints VIS because staff have not been eliminate them as options?

from individuals who are deaf or hard appropriately trained to do so. Question 52: The Department is aware

of hearing alleging that public entities that several major stadiums that host

To address the potential problems

expect them to provide their own sign sporting events, including National

associated with the use of VIS, the

language interpreters. This burden is Football League football games at Fed

Department is proposing the inclusion

misplaced. As such, § 35.160(c)(1) Ex Field in Prince Georges County,

of four performance standards for VIS to

makes clear that a public entity may not Maryland, currently provide open

ensure effective communication: (1)

require an individual with a disability captioning of all public address

High quality, clear, real time, full-

to bring another individual to interpret announcements, and do not limit

motion video and audio over a

for him or her. captioning to safety and emergency

dedicated high speed Internet

Section 35.160(c)(2) codifies the information. What would be the effect of

Department’s policy that there are very connection; (2) a clear, sufficiently

a requirement to provide captioning for

limited instances when a public entity large, and sharply delineated picture of

patrons who are deaf or hard of hearing

may rely on an accompanying the participants’ heads, arms, hands,

for game-related information (e.g.,

individual to interpret or facilitate and fingers, regardless of the body

penalties), safety and emergency

communication: (1) In an emergency position of the person who is deaf; (3)

information, and any other relevant

involving a threat to public safety or clear transmission of voices; and (4)

announcements?

welfare; or (2) if the individual with a nontechnicians who are trained to set

disability specifically requests it, the up and operate the VIS quickly. Section 35.161 Telecommunications

accompanying individual agrees to Captioning at sporting venues. The The Department proposes to retitle

provide the assistance, and reliance on Department is aware that individuals this section ‘‘Telecommunications’’ to

that individual for this assistance is who are deaf or hard of hearing have reflect situations in which a public

appropriate under the circumstances. In expressed concerns that they are entity must provide an effective means

such instances, the public entity is still unaware of information that is provided to communicate by telephone for

required to offer to provide an over the public address systems. individuals with disabilities, and

interpreter free of charge. In no Therefore, the Department is proposing proposes several other changes.

circumstances should a child be used to requiring that sports stadiums with a The Department proposes to

facilitate communication with a parent capacity of 25,000 or more provide redesignate current § 35.161 as

about a sensitive matter. The captioning for patrons who are deaf or § 35.161(a), and to replace the term

Department has produced a video and hard of hearing for safety and ‘‘Telecommunication devices for the

several publications that explain this emergency information announcements deaf (TDD’s)’’ with ‘‘text telephones

and other ADA obligations in law made over the public address system. (TTYs).’’ Although ‘‘TDD’’ is the term

enforcement settings. They may be There are various options that could be used in the ADA, ‘‘TTY’’ has become

viewed at http://www.ada.gov or used for providing captioning, such as the commonly accepted term and is

ordered from the ADA Information Line on a scoreboard, on a line board, on a consistent with the terminology used by

(800–514–0301 (voice) or 800–514–0383 handheld device, or other methods. the Access Board in the 2004 ADAAG.

(TTY)). Question 49: The Department believes In addition, the proposed regulation

Video interpreting services. Section that requiring captioning of safety and updates the terminology in light of

35.160(d) has been added to establish emergency information made over the modern usage from ‘‘individuals with

performance standards for video public address system in stadiums impaired hearing or speech’’ to

interpreting services (VIS), a system the seating fewer than 25,000 has the ‘‘individuals with hearing or speech

Department recognizes as a means to potential of creating an undue burden disabilities.’’

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provide qualified interpreters quickly for smaller entities. However, the In § 35.161(b), the Department

and easily. (The mechanics of VIS are Department requests public comment addresses automated attendant systems

discussed above in the definition of VIS about the effect of requiring captioning that handle telephone calls

in the section-by-section analysis of of emergency announcements in all electronically. These automated systems

§ 35.104.) VIS also has economic stadiums, regardless of size. Would such are a common method for answering

advantages, is readily available, and a request be feasible for small stadiums? and directing incoming calls to public





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entities. The Department has become Department prior to filing a lawsuit, and exercise discretion in selecting title II

aware that individuals with disabilities that a complainant would satisfy this complaints for resolution by deleting

who use TTYs or the requirement if no action was taken by the term ‘‘each’’ as it appears before

telecommunications relay services— the Department within sixty days. The ‘‘complaint’’ in § 35.172(a). The

primarily those who are deaf or hard of Department has considered the proposed rule at § 35.172(a) would read

hearing or who have speech-related comments that it received by a variety that, ‘‘[t]he designated agency shall

disabilities—have been unable to use of groups and has decided not to investigate complaints’’ rather than

automated telephone trees systems, propose an exhaustion requirement ‘‘investigate each complaint.’’

because they are not compatible with exclusively for prisoners in the The Department also proposes to

TTYs or a telecommunications relay regulation. change the language in § 35.171(a)(2)(i)

service. Automated attendant systems regarding misdirected complaints to

Sections 35.171, 35.172, and 35.190 make it clear that, if an agency receives

often disconnect before the individual

Streamlining Complaint Investigations a complaint for which it lacks

using one of these calling methods can

and Designated Agency Authority jurisdiction either under section 504 or

complete the communication.

In addition, the Department proposes The Department is proposing as a designated agency under the ADA,

a new § 35.161(c) that would require modifications to its current procedures the agency may refer the complaint to

that individuals using with respect to the investigation of the appropriate agency. The current

telecommunications relay services or complaints alleging discrimination on language requires the agency to refer the

TTYs be able to connect to and use the basis of disability by public entities complaint to the Department, which, in

effectively any automated attendant under title II of the ADA. Specifically, turn, refers the complaint. The proposed

system used by a public entity. The the Department is proposing several revisions to § 35.171 make it clear that

Department declined to address this amendments to its enforcement an agency can refer a misdirected

issue in the 1991 regulation because it procedures in order to streamline both complaint either directly to the

believed that it was more appropriate its internal procedures for investigating appropriate agency or to the

for the Federal Communications complaints and its procedures with Department. This amendment is

Commission (FCC) to address this in its regard to the other designated agencies intended to protect against the

rulemaking under title IV, 56 FR 35694, with enforcement responsibilities under unnecessary backlogging of complaints

35712 (July 26, 1991). Because the FCC title II. These proposals will reduce the and to prevent undue delay in an

has since raised this concern with the administrative burdens associated with agency taking action on a complaint.

Department and requested that the implementing the statute and ensure The Department is also proposing to

Department address it, it is now that the Department retains the make clear that the same procedures

appropriate to raise this issue in the title flexibility to allocate its limited that apply to complaint investigations

III regulation. enforcement resources effectively and also apply to compliance reviews that

The Department has proposed productively. are not initiated by receipt of a

§ 35.161(c), which requires that a public Subtitle A of title II of the ADA complaint, but rather are based on other

entity must respond to telephone calls defines the remedies, procedures, and information indicating that

from a telecommunications relay service rights provided for qualified individuals discrimination exists in a service,

established under title IV of the with disabilities who are discriminated program, or activity covered by this

Americans with Disabilities Act in the against on the basis of disability in the part. This provision is consistent with

same manner that it responds to other services, programs, or activities of state the Department’s procedures for

telephone calls. The Department and local governments. 42 U.S.C. enforcing title III of the ADA as well as

proposes adding this provision to 12131–12134. Subpart F of the current title VII of the Civil Rights Act of 1964,

address a series of complaints from regulation establishes administrative as amended, 42 U.S.C. 2000e et seq.,

those who use TTYs or the procedures for the enforcement of title and section 504. Section 203 of the ADA

telecommunications relay systems that II of the ADA. Subpart G identifies eight provides that those same rights,

many public entities refuse to accept ‘‘designated agencies,’’ including the remedies, and procedures shall apply to

those calls. Department, that have responsibility for title II of the ADA, 42 U.S.C. 12133. The

investigating complaints under title II. Department’s proposed rule renames

Section 35.170 Complaints—Prison The Department’s current title II § 35.172(a), ‘‘Investigations and

Litigation Reform Act regulation is based on the enforcement Compliance Reviews,’’ and provides in

In the ANPRM, the Department procedures established in regulations new paragraph (b) that ‘‘[t]he designated

proposed addressing the effect of the implementing section 504. Thus, the agency may conduct compliance

Prison Litigation Reform Act (PLRA) on Department’s current regulation reviews of public entities based on

complaints by prisoners alleging provides that the designated agency information indicating a possible failure

unlawful discrimination on the basis of ‘‘shall investigate each complete to comply with the nondiscrimination

disability under title II of the ADA. The complaint’’ alleging a violation of title II requirements of this part.’’

PLRA provides, in relevant part, that and shall ‘‘attempt informal resolution’’ Finally, the Department is proposing

‘‘[n]o action shall be brought with of such complaint. 28 CFR 35.172(a). to streamline the requirements for

respect to prison conditions under In the years since the current letters of findings. Section 35.172 of the

section 1983 of this title, or any other regulation went into effect, the Department’s current regulation requires

federal law, by a prisoner confined in Department has received many more designated agencies to investigate all

any jail, prison, or other correctional complaints alleging violations of title II complete complaints for which they are

facility until such administrative than its resources permit it to resolve. responsible as determined under

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remedies as are available are The Department has reviewed each § 35.171. Specifically, a designated

exhausted.’’ 42 U.S.C. 1997e(a). As a complaint that it has received and agency must issue a letter of findings at

result of this language, the Department directed its resources to resolving the the conclusion of the investigation if the

proposed requiring those prisoners most critical matters. The Department complaint was not resolved informally

alleging title II violations to file an proposes to clarify in its revised and attempt to negotiate a voluntary

administrative complaint with the regulation that designated agencies may compliance agreement if a violation was





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34500 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



found. The Department’s proposal will by the Department as a proposed rule on as a component of this rulemaking. The

clarify that letters of finding are only June 20, 1994, at 59 FR 31808. To the Department’s ANPRM, NPRM, and the

required when a violation is found. The extent that those proposals were RIA include all of the elements of the

discussion of letters of finding is moved incorporated in the 2004 ADAAG, they IRFA required by the Regulatory

to a new paragraph (c) in the proposed will all be included in the Department’s Flexibility Act (RFA). See 5 U.S.C. 601

rule, and provides the same language as proposed standards. et seq., as amended by SBREFA, 5

in the current regulation with the U.S.C. 603(b)(1)–(5), 603(c).

Regulatory Process Matters Section 603(b) lists specific

exception that the phrase ‘‘and a

violation is found’’ is added following This NPRM has been reviewed by the requirements for an IRFA regulatory

the phrase ‘‘if resolution is not Office of Management and Budget analysis. The Department has addressed

achieved.’’ (OMB) under Executive Order 12866, 58 these IRFA issues throughout the

Subpart G of the existing regulation FR 51735 (Sept. 30, 1993). The ANPRM, NPRM, and the RIA. In

deals with the various agency Department has evaluated its existing summary, the Department has satisfied

designations that the Department regulations for title II and title III section its IRFA obligations under section

proposed in promulgating the regulation by section, and many of the proposals 603(b) by providing the following:

for title II of the ADA. Current § 35.190 in its NPRMs for both titles reflect its 1. Description of the reasons that

lays out all of the agency designations. efforts to mitigate any negative effects action by the agency is being

Paragraphs 35.190(c) and (d), on small entities. The Department has considered. See, e.g., ‘‘The Roles of the

respectively, leave to the discretion of also prepared its initial regulatory Access Board and the Department of

the Attorney General decisions where impact analysis (RIA), as directed by Justice,’’ ‘‘The Revised Guidelines,’’ and

delegations are not specifically assigned Executive Order 12866 (amended ‘‘The Advance Notice of Proposed

or where there are apparent conflicts of without substantial change by E.O. Rulemaking’’ sections of the titles II and

jurisdiction. The Department’s proposed 13258, 67 FR 9385 (Feb. 26, 2002), and III NPRMs; Section 2.1, ‘‘Access Board

rule would add a new § 35.190(e) in E.O. 13422, 72 FR 2763 (Jan. 18, 2007)), Regulatory Assessment’’ of the Initial

order to deal with the situation in which and OMB Circular A–4. Regulatory Impact Analysis; see also

a complainant has sought the assistance The Department’s initial regulatory Department of Justice ADA Advanced

of the Department of Justice. The impact analysis measures the Notice of Proposed Rulemaking, 69 FR

proposed rule at § 35.190(e) provides incremental benefits and costs of the 58768, 58768–70 (Sept. 30, 2004)

that when the Department receives a proposed standards relative to the (outlining the regulatory history and

complaint alleging a violation of title II benefits and costs of the 1991 rationale underlying DOJ’s proposal to

that is directed to the Attorney General Standards. The assessment has revise its regulations implementing

that may fall within the jurisdiction of estimated the benefits and costs of all titles II and III of the ADA);

new and revised requirements as they 2. Succinct statement of the objectives

a designated agency or another federal

would apply to newly constructed of, and legal basis for, the proposed

agency that has jurisdiction under

facilities, altered facilities, and facilities rule. See, e.g., titles II and III NPRM

section 504, the Department may

that are removing barriers to access. sections entitled, ‘‘Summary,’’

exercise its discretion to retain the

A summary of the regulatory ‘‘Overview,’’ ‘‘Purpose,’’ ‘‘The ADA and

complaint for investigation under this

assessment, including the Department’s Department of Justice Regulations,’’

part. The Department would, of course,

responses to public comments ‘‘The Roles of the Access Board and the

consult with the designated agency

addressing its proposed methodology Department of Justice,’’ ‘‘Background

regarding its intention to review when

and approach, is attached as Appendix (SBREFA, Regulatory Flexibility Act,

it plans to retain the complaint. In

B to this NPRM. The complete, formal and Executive Order) Reviews,’’ and

appropriate circumstances, the ‘‘Regulatory Impact Analysis’’; App. B:

report of the initial regulatory impact

Department and the designated agency Regulatory Assessment sections

analysis is available online for public

may conduct a joint investigation. entitled, ‘‘Background,’’ ‘‘Regulatory

review on the Department’s ADA Home

Finally, the Department also proposes to Alternatives,’’ ‘‘Regulatory Proposals

Page (http://www.ada.gov) and at

amend § 35.171(a)(2)(ii) to be consistent with Cost Implications,’’ and

http://www.regulations.gov. The report

with the changes in the proposed rule ‘‘Measurement of Incremental Benefits’’;

is the work product of the Department’s

at § 35.190(e). see also 69 FR at 58768–70, 58778–79

contractor, HDR/HLB Decision

Additional Information Economics, Inc. The Department has (outlining the goals and statutory

adopted the results of this analysis as its directives for the regulations

Withdrawal of Outstanding NPRMs implementing titles II and III of the

assessment of the benefits and costs that

With the publication of this NPRM, the proposed standards will confer on ADA);

the Department is withdrawing three society. The Department invites the 3. Description of, and, where feasible,

outstanding NPRMs: The joint NPRM of public to read the full report and to an estimate of the number of small

the Department and the Access Board submit electronic comments at http:// entities to which the proposed rule will

dealing with children’s facilities, www.regulations.gov. apply. See Section 6, ‘‘Small Business

published on July 22, 1996, at 61 FR Impact Analysis’’ and App. 5, ‘‘Small

37964; the Department’s proposal to Regulatory Flexibility Act Business Data of the RIA’’ (available for

extend the time period for providing This NPRM has also been reviewed by review at http://www.ada.gov); see also

curb ramps at existing pedestrian the Small Business Administration’s App. B: Regulatory Assessment sections

walkways, published on November 27, Office of Advocacy pursuant to entitled, ‘‘Regulatory Alternatives,’’

1995, at 60 FR 58462; and the Executive Order 13272, 67 FR 53461 ‘‘Regulatory Proposals with Cost

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Department’s proposal to adopt the (Aug. 13, 2002). Because the proposed Implications,’’ and ‘‘Measurement of

Access Board’s accessibility guidelines rule, if adopted, may have a significant Incremental Benefits’’ (estimating the

and specifications for state and local economic impact on a substantial number of small entities the Department

government facilities, published as an number of small entities, the believes may be impacted by the

interim final rule by the Access Board Department has conducted an Initial proposed rules and calculating the

on June 20, 1994, at 59 FR 31676, and Regulatory Flexibility Analysis (IRFA) likely incremental economic impact of





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Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules 34501



these rules on small facilities/entities into account the resources available to • Adopt a regulatory alternative for

versus ‘‘typical’’ (i.e., average-sized) small entities; (2) use of performance barrier removal that, for the first time,

facilities/entities); rather than design standards; and (3) provides a specific annual monetary

4. Description of the projected any exemption from coverage of the ‘‘cost cap’’ for barrier removal

reporting, record-keeping, and other rule, or any part thereof, for such small obligations for qualified small

compliance requirements of the entities. businesses (see title III NPRM sections

proposed rule, including an estimate of The Department’s rulemaking efforts entitled, ‘‘Safe Harbor and Other

the classes of small entities that will be satisfy the IRFA requirement for Proposed Limitations on Barrier

subject to the requirement and the type consideration of significant regulatory Removal’’ and ‘‘Safe Harbor for

of professional skills necessary for alternatives. In September 2004, the Qualified Small Businesses Regarding

preparation of the report or record. See Department issued an ANPRM to What Is Readily Achievable’’);

titles II and III NPRM sections entitled, commence the process of revising its • Exempt certain existing small

‘‘Paperwork Reduction Act’’ (providing regulations implementing titles II and III recreational facilities (i.e., play areas,

that no new record-keeping or reporting of the ADA. See 69 FR 58768 (Sept. 30, swimming pools, saunas, and steam

requirements will be imposed by the 2004). Among other things, the ANPRM rooms) which, in turn, are often owned

NPRMs). The Department acknowledges sought public comment on 54 specific or operated by small entities, from

that there are other compliance questions. Prominent among these barrier removal obligations in order to

requirements in the NPRMs that may questions was the issue of whether (and comply with the standards in the

impose costs on small entities. These how) to craft a ‘‘safe harbor’’ provision proposed regulations (see title II NPRM

costs are presented in the Department’s for existing title III-covered facilities/ at § 35.150(b)(4) and (5); title III NPRM

Initial Regulatory Impact Analysis, entities that would reduce the financial section entitled, ‘‘Reduced Scoping for

Chapter 6, ‘‘Small Business Impact burden of complying with the 2004 Public Accommodations, Small

Analysis’’ and accompanying App. 5, ADAAG. See id. at 58771–72. The Facilities, and Qualified Small

‘‘Small Business Data’’ (available for ANPRM also specifically invited Businesses’’); and

review at http://www.ada.gov); comment from small entities concerning • Reduce scoping for certain other

5. Identification, to the extent the proposed rules’ potential economic existing recreational facilities (i.e., play

practicable, of all relevant federal rules impact and suggested regulatory areas over 1,000 square feet and

that may duplicate, overlap, or conflict alternatives to ameliorate such impact. swimming pools with over 300 linear

with the proposed rule. See, e.g., title II Id. at 58779 (Question 10). By the end feet of pool wall) operated by either title

NPRM sections entitled, ‘‘Analysis of of the comment period, the Department II or title III entities (see title II NPRM

Impact on Small Entities’’ (generally had received over 900 comments, at § 35.150(b)(4) and (5); title III NPRM

describing DOJ efforts to eliminate including comments from SBA’s Office section entitled, ‘‘Reduced Scoping for

duplication or overlap in federal of Advocacy and small entities. See, Public Accommodations, Small

accessibility guidelines), ‘‘The ADA and e.g., title II NPRM Preamble and title III Facilities, and Qualified Small

Department of Justice Regulations,’’ NPRM Preamble sections entitled, ‘‘The Businesses’’).

‘‘Social Service Establishments’’ Advance Notice of Proposed Taken together, the foregoing

(§ 35.151(e)), ‘‘Streamlining Complaint Rulemaking’’ (summarizing public regulatory proposals amply demonstrate

Investigations and Designated Agency response to the ANPRM). Many small that the Department was sensitive to the

Authority’’ (§§ 35.171, 35.172, and business advocates expressed concern potential economic impact of the

35.190), ‘‘Executive Order 13132: regarding the cost of making older revised regulations on small businesses

Federalism’’ (discussing interplay of existing title III-covered buildings and attempted to mitigate this impact

section 504 and ADA Standards), compliant with new regulations (since with a variety of provisions that, to the

‘‘Alterations’’ (§ 35.151(b)) (discussing many small businesses operate in such extent consistent with the ADA, impose

interplay of UFAS and ADA Standards); facilities) and urged DOJ to issue clearer reduced compliance standards on small

title III NPRM sections entitled, guidance on barrier removal. See title III entities.

‘‘Analysis of Impact on Small Entities’’ NPRM Preamble discussion of ‘‘Safe Section 610 Review. The Department

(generally describing DOJ’s harbor and other proposed limitations is also required to conduct a periodic

harmonization efforts with other federal on barrier removal.’’ regulatory review pursuant to section

accessibility guidelines), ‘‘Social Service In drafting the NPRMs for titles II and 610 of the RFA, 5 U.S.C. 601 et seq., as

Establishments’’ (§ 36.406(d)), III, the Department expressly addressed amended by the SBREFA, 5 U.S.C. 610

‘‘Definitions of Residential Facilities small businesses’ collective ANPRM et seq.

and Transient Lodging,’’ ‘‘Housing at a comments and proposed regulatory The review requires agencies to

Place of Education’’ (§ 36.406(e)) alternatives to help mitigate the consider five factors: (1) The continued

(discussing section 504), ‘‘Change economic impact of the proposed need for the rule; (2) the nature of

‘Service Animal’ to ‘Assistance regulations on small entities. For complaints or comments received

Animal,’ ’’ ‘‘Scope of Coverage’’ example, the Department’s regulatory concerning the rule from the public; (3)

(discussing Fair Housing Act), proposals: the complexity of the rule; (4) the extent

‘‘Effective Date: Time Period,’’ and • Provide a ‘‘safe harbor’’ provision to which the rule overlaps, duplicates,

‘‘Social Service Establishments’’ whereby elements in existing title II- or or conflicts with other federal rules and,

(discussing UFAS); and title III-covered buildings or facilities to the extent feasible, with state and

6. Description of any significant that are compliant with the current 1991 local governmental rules; and (5) the

alternatives to the proposed rule that Standards or UFAS need not be length of time since the rule has been

accomplish the stated objectives of modified to comply with the standards evaluated or the degree to which

jlentini on PROD1PC65 with PROPOSALS3









applicable statutes and minimize any in the proposed regulations (see ‘‘Safe technology, economic conditions, or

significant impact of the proposed rule Harbor’’ and § 35.150(b)(2) of the title II other factors have changed in the area

on small entities, including alternatives NPRM; ‘‘Safe Harbor and Other affected by the rule. See 5 U.S.C. 610(b).

considered, such as: (1) Establishment Proposed Limitations on Barrier Based on these factors, the agency is

of differing compliance or reporting Removal’’ and § 36.304 of the title III required to determine whether to

requirements or timetables that take NPRM); continue the rule without change or to





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34502 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



amend or rescind the rule, to minimize and activities, and, therefore, clearly has direct effects on state and local

any significant economic impact of the some federalism implications. State and governments, the relationship between

rule on a substantial number of small local governments have been subject to the Federal Government and the States,

entities. See id. at 610 (a). the ADA since 1991, and the majority or the distribution of power and

In developing these proposed rules, have also been required to comply with responsibilities among the various

the Department has gone through its the requirements of section 504. Hence, levels of government.

regulations section by section, and, as a the ADA and the title II regulations are

result, proposes several clarifications National Technology Transfer and

not novel for state and local

and amendments in both the title II and Advancement Act of 1995

governments. This proposed rule will

title III implementing regulations. The preempt state laws affecting entities The National Technology Transfer

proposals reflect the Department’s subject to the ADA only to the extent and Advancement Act of 1995 (NTTAA)

analysis and review of complaints or that those laws directly conflict with the directs that all federal agencies and

comments from the public as well as statutory requirements of the ADA. But departments use technical standards

changes in technology. Many of the the Department believes it is prudent to that are developed or adopted by

proposals aim to clarify and simplify the consult with public entities about the voluntary consensus standards bodies,

obligations of covered entities. As potential federalism implications of the which are private, generally non-profit

discussed in greater detail above, one proposed title II regulations. organizations that develop technical

significant goal of the development of In addition, the interaction of title II standards or specifications using well-

the 2004 ADAAG was to eliminate and title III has potentially significant defined procedures that require

duplication or overlap in federal federalism implications. Title III of the openness, balanced participation among

accessibility guidelines as well as to ADA covers public accommodations affected interests and groups, fairness

harmonize the federal guidelines with and commercial facilities. These and due process, and an opportunity for

model codes. The Department has also facilities are generally subject to appeal, as a means to carry out policy

worked to create harmony where regulation by different levels of objectives or activities. Public Law 104–

appropriate between the requirements of government, including federal, state, 113 (15 U.S.C. 272(b)). In addition, the

titles II and III. Finally, while the and local governments. The ADA and statute directs agencies to consult with

regulation is required by statute and the Department’s implementing voluntary, private sector, consensus

there is a continued need for it as a regulation set minimum civil rights standards bodies and requires that

whole, the Department proposes several protections for individuals with agencies participate with such bodies in

modifications that are intended to disabilities that in turn may affect the the development of technical standards

reduce its effects on small entities. implementation of state and local laws, when such participation is in the public

The Department has consulted with particularly building codes. For these interest and is compatible with agency

the Small Business Administration’s reasons, the Department has determined and departmental missions, authorities,

Office of Advocacy about this process. that this NPRM may have federalism priorities, and budget resources.

The Office of Advocacy has advised that implications and requires The Department, as a member of the

although the process followed by the intergovernmental consultation in Access Board, was an active participant

Department was ancillary to the compliance with Executive Order in the lengthy process of developing the

proposed adoption of revised ADA 13132. 2004 ADAAG, on which the proposed

Standards, the steps taken to solicit The Department intends to amend the standards are based. As part of this

public input and to respond to public regulation in a manner that meets the update, the Board has made its

concerns is functionally equivalent to objectives of the ADA while also guidelines more consistent with model

the process required to complete a minimizing conflicts between state law building codes, such as the International

section 610 review. Therefore, this and federal interests. To that end, as a Building Code (IBC), and industry

rulemaking fulfills the Department’s member of the Access Board, the standards. It coordinated extensively

obligations under the RFA. Department has been privy to with model code groups and standard-

substantial feedback from state and local setting bodies throughout the process so

Executive Order 13132: Federalism governments through the development that differences could be reconciled. As

Executive Order 13132, ‘‘Federalism,’’ of the 2004 ADAAG. In addition, the a result, an historic level of

64 FR 43255 (Aug. 4, 1999), requires Department solicited and received input harmonization has been achieved,

executive branch agencies to consider from public entities in the September which has brought about improvements

whether a proposed rule will have 2004 ANPRM. Some elements of the to the guidelines, as well as to

federalism implications. That is, the proposed rule reflect the Department’s counterpart provisions in the IBC and

rulemaking agency must determine work to mitigate federalism key industry standards, including those

whether the rule is likely to have implications, particularly the provisions for accessible facilities issued through

substantial direct effects on state and that streamline the administrative the American National Standards

local governments; a substantial direct process for state and local governments Institute.

effect on the relationship between the seeking ADA code certification under

federal government and the states and title III. Plain Language Instructions

localities; or a substantial direct effect The Department is now soliciting The Department makes every effort to

on the distribution of power and comments from elected state and local promote clarity and transparency in its

responsibilities among the different officials and their representative rulemaking. In any regulation, there is a

levels of government. If an agency national organizations through this tension between drafting language that

believes that a proposed rule is likely to NPRM. The Department seeks comment is simple and straightforward that also

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have federalism implications, it must from all interested parties, but gives full effect to issues of legal

consult with state and local elected especially state and local elected interpretation. The Department operates

officials about how to minimize or officials, about the potential federalism a toll-free ADA Information Line (800–

eliminate the effects. implications of the proposed rule. The 514–0301 (voice); 800–514–0383 (TTY))

Title II of the ADA covers state and Department will welcome comments on that the public is welcome to call during

local government programs, services, whether the proposed rule may have normal business hours to obtain





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Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules 34503



assistance in understanding anything in wheelchair in alphabetical order and Proposed standards means the

this rule. If any commenter has revising the definitions of auxiliary aids requirements set forth in appendices B

suggestions for how the regulation could and services and qualified interpreter to and D to 36 CFR part 1191 as adopted

be written more clearly, please contact read as follows: by the Department of Justice.

Janet L. Blizard, Deputy Chief, Disability * * * * *

Rights Section, whose contact § 35.104 Definitions.

Qualified interpreter means an

information is provided in the 1991 Standards means the ADA interpreter who is able to interpret

introductory section of this rule, Standards for Accessible Design, effectively, accurately, and impartially

entitled, FOR FURTHER INFORMATION codified at 28 CFR part 36, Appendix A. using any necessary specialized

CONTACT. 2004 ADAAG means the requirements vocabulary. Qualified interpreters

Paperwork Reduction Act set forth in appendices B and D to 36 include, for example, sign language

CFR part 1191. interpreters, oral interpreters, and cued

The Paperwork Reduction Act of 1980 * * * * * speech interpreters. Oral interpreter

(PRA), 44 U.S.C. 3501 et seq., requires means an interpreter who has special

Auxiliary aids and services

agencies to clear forms and record skill and training to mouth a speaker’s

keeping requirements with OMB before includes—

(1) Qualified interpreters, notetakers, words silently for individuals who are

they can be introduced. This rule does deaf or hard of hearing. Cued speech

not contain any paperwork or record computer-aided transcription services,

written materials, exchange of written interpreter means an interpreter who

keeping requirements, and does not functions in the same manner as an oral

require clearance under the PRA. notes, telephone handset amplifiers,

assistive listening devices, assistive interpreter except that he or she also

Unfunded Mandates Reform Act listening systems, telephones uses a hand code, or cue, to represent

compatible with hearing aids, closed each speech sound.

Section 4(2) of the Unfunded

Mandates Reform Act of 1995, 2 U.S.C. caption decoders, open and closed * * * * *

1503(2), excludes from coverage under captioning, text telephones (TTYs), Qualified reader means a person who

that Act any proposed or final federal videotext displays, video interpreting is able to read effectively, accurately,

regulation that ‘‘establishes or enforces services (VIS), accessible electronic and and impartially using any necessary

any statutory rights that prohibit information technology, or other vocabulary.

discrimination on the basis of race, effective methods of making orally * * * * *

color, religion, sex, national origin, age, delivered information available to Service animal means any dog or

handicap, or disability.’’ Accordingly, individuals who are deaf or hard of other common domestic animal

this rulemaking is not subject to the hearing; individually trained to do work or

provisions of the Unfunded Mandates (2) Qualified readers, taped texts, perform tasks for the benefit of a

Reform Act. audio recordings, brailled materials and qualified individual with a disability,

displays, screen reader software, including, but not limited to, guiding

List of Subjects in 28 CFR Part 35 individuals who are blind or have low

magnification software, optical readers,

Administrative practice and secondary auditory programs (SAP), vision, alerting individuals who are deaf

procedure, Buildings and facilities, Civil large print materials, accessible or hard of hearing to the presence of

rights, Communications, Individuals electronic and information technology, people or sounds, providing minimal

with disabilities, Reporting and or other effective methods of making protection or rescue work, pulling a

recordkeeping requirements, State and visually delivered materials available to wheelchair, fetching items, assisting an

local governments. individuals who are blind or have low individual during a seizure, retrieving

By the authority vested in me as vision; medicine or the telephone, providing

Attorney General by law, including 28 physical support and assistance with

* * * * *

U.S.C. 509 and 510, 5 U.S.C. 301, and balance and stability to individuals with

Direct threat means a significant risk mobility disabilities, and assisting

section 204 of the Americans with to the health or safety of others that

Disabilities Act, Public Law 101–336, 42 individuals, including those with

cannot be eliminated by a modification cognitive disabilities, with navigation.

U.S.C. 12134, and for the reasons set of policies, practices, or procedures, or

forth in the preamble, chapter I of Title The term service animal includes

by the provision of auxiliary aids or individually trained animals that do

28 of the Code of Federal Regulations is services.

proposed to be amended as follows: work or perform tasks for the benefit of

* * * * * individuals with disabilities, including

PART 35—NONDISCRIMINATION ON Existing facility means a facility that psychiatric, cognitive, and mental

THE BASIS OF DISABILITY IN STATE has been constructed and remains in disabilities. The term service animal

AND LOCAL GOVERNMENT SERVICES existence on any given date. does not include wild animals

* * * * * (including nonhuman primates born in

1. The authority citation for 28 CFR captivity), reptiles, rabbits, farm animals

Other power-driven mobility device

part 35 continues to read as follows: (including any breed of horse, miniature

means any of a large range of devices

Authority: 5 U.S.C. 301; 28 U.S.C. 509, powered by batteries, fuel, or other horse, pony, pig, or goat), ferrets,

510; 42 U.S.C. 12134. engines—whether or not designed solely amphibians, and rodents. Animals

for use by individuals with mobility whose sole function is to provide

Subpart A—General emotional support, comfort, therapy,

impairments—that are used by

2–3. Amend § 35.104 by adding the individuals with mobility impairments companionship, therapeutic benefits, or

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following definitions of 1991 Standards, for the purpose of locomotion, including to promote emotional well-being are not

2004 ADAAG, direct threat, existing golf cars, bicycles, electronic personal service animals.

facility, other power-driven mobility assistance mobility devices (EPAMDs), * * * * *

device, proposed standards, service or any mobility aid designed to operate Video interpreting services (VIS)

animal, qualified reader, video in areas without defined pedestrian means an interpreting service that uses

interpreting services (VIS), and routes. video conference technology over high





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34504 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



speed Internet lines. VIS generally work or perform a task, housebroken, a fundamental alteration of the public

consists of a videophone, monitors, and under the control of its handler. A entity’s service, program, or activity.

cameras, a high speed Internet service animal shall have a harness, (c) Development of policies permitting

connection, and an interpreter. leash, or other tether. the use of other power-driven mobility

Wheelchair means a device designed (e) Care or supervision of service devices. A public entity shall establish

solely for use by an individual with a animals. A public entity is not policies to permit the use of other

mobility impairment for the primary responsible for caring for or supervising power-driven mobility devices by

purpose of locomotion in typical indoor a service animal. individuals with disabilities when it is

and outdoor pedestrian areas. A (f) Inquiries. A public entity shall not reasonable to allow an individual with

wheelchair may be manually operated ask about the nature or extent of a a disability to participate in a service,

or power-driven. person’s disability, but can determine program, or activity. Whether a

whether an animal qualifies as a service modification is reasonable to allow the

Subpart B—General Requirements animal. For example, a public entity use of a class of power-driven mobility

4. Amend § 35.133 by adding may ask: If the animal is required device by an individual with a disability

paragraph (c) to read as follows: because of a disability; and what work in specific venues (e.g., parks,

or task the animal has been trained to courthouses, office buildings, etc.) shall

§ 35.133 Maintenance of accessible perform. A public entity shall not be determined based on:

features. require documentation, such as proof (1) The dimensions, weight, and

* * * * * that the animal has been certified or operating speed of the mobility device

(c) If the proposed standards reduce licensed as a service animal. in relation to a wheelchair;

the number of required accessible (g) Access to areas open to the public, (2) The risk of potential harm to

elements below the number required by program participants, and invitees. others by the operation of the mobility

the 1991 Standards, the number of Individuals with disabilities who are device;

accessible elements in a facility subject accompanied by service animals may (3) The risk of harm to the

to this part may be reduced in access all areas of a public entity’s environment or natural or cultural

accordance with the requirements of the facility where members of the public, resources or conflict with Federal land

proposed standards. program participants and invitees are management laws and regulations; and

5. Amend 28 CFR part 35 by adding allowed to go, unless the public entity (4) The ability of the public entity to

§ 35.136 to read as follows: can demonstrate that individuals stow the mobility device when not in

accompanied by service animals would use, if requested by the user.

§ 35.136 Service animals. fundamentally alter the public entity’s (d) Inquiry into use of power-driven

(a) General. Generally, a public entity service, program, or activity. mobility device. A public entity may ask

shall modify its policies, practices, or (h) Fees or surcharges. A public entity a person using a power-driven mobility

procedures to permit the use of a service shall not ask or require an individual device if the mobility device is needed

animal by an individual with a with a disability to post a deposit, pay due to the person’s disability. A public

disability, unless the public entity can a fee or surcharge, or comply with other entity shall not ask a person using a

demonstrate that the use of a service requirements not generally applicable to mobility device questions about the

animal would fundamentally alter the other citizens as a condition of nature and extent of the person’s

public entity’s service, program, or permitting a service animal to disability.

activity. accompany its handler in a public 7. Amend 28 CFR part 35 by adding

(b) Exceptions. A public entity may entity’s facility, even if people § 35.138 to read as follows:

ask an individual with a disability to accompanied by pets are required to do

remove a service animal from the § 35.138 Ticketing.

so. If a public entity normally charges

premises if: its citizens for damage that they cause, (a) General. A public entity that sells

(1) The animal is out of control and a citizen with a disability may be tickets on a preassigned basis shall

the animal’s handler does not take charged for damage caused by his or her modify its policies, practices, or

effective action to control it; service animal. procedures to ensure that individuals

(2) The animal is not housebroken or 6. Amend 28 CFR part 35 by adding with disabilities can purchase tickets for

the animal’s presence or behavior § 35.137 to read as follows: accessible seating during the same

fundamentally alters the nature of the hours, through the same methods of

service the public entity provides; or § 35.137 Mobility devices. distribution, and in the same types and

(3) The animal poses a direct threat to (a) Use of wheelchairs, scooters, and numbers of ticketing sales outlets as

the health or safety of others that cannot manually powered mobility aids. A other patrons, unless the modification

be eliminated by reasonable public entity shall permit individuals would fundamentally alter the nature of

modifications. with mobility impairments to use the ticketing service, program, or

(c) If an animal is properly excluded. wheelchairs, scooters, walkers, crutches, activity.

If a public entity properly excludes a canes, braces, or other similar devices (b) Availability. Tickets for accessible

service animal, it shall give the designed for use by individuals with seating shall be made available during

individual with a disability the mobility impairments in any areas open all stages of ticket sales, including, but

opportunity to participate in the service, to pedestrian use. not limited to, presales, promotions,

program, or activity without having the (b) Other power-driven mobility lotteries, wait-lists, and general sales.

service animal on the premises. devices. A public entity shall make (c) Identification of accessible seating.

(d) General requirements. The work or reasonable modifications in its policies, If seating maps, plans, brochures, or

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tasks performed by a service animal practices, and procedures to permit the other information is provided to the

shall be directly related to the handler’s use of other power-driven mobility general public, wheelchair seating and

disability. A service animal that devices by individuals with disabilities, companion seats shall be identified.

accompanies an individual with a unless the public entity can demonstrate (d) Notification of accessible seating

disability into a facility of a public that the use of the device is not locations. A public entity that sells or

entity shall be individually trained to do reasonable or that its use will result in distributes tickets for seating at





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assembly areas shall, upon inquiry, individual who utilizes a wheelchair. A (i) In addition to the provisions of

inform spectators with disabilities and public entity may investigate the section 240.2.1 of the proposed

their companions of the locations of all potential misuse of accessible seating standards, where an existing play area

unsold or otherwise available accessible where there is good cause to believe that provides elevated play components, an

seating for any ticketed event at the such seating has been purchased additional number of ground level play

facility. fraudulently. components may be substituted for the

(e) Sale of season tickets or other (i) Purchasing multiple tickets. (1) number of elevated play components

tickets for multiple events. Season Individuals with disabilities and their that would have been required to

tickets or other tickets sold on a multi- companions shall be permitted to comply with the provisions of section

event basis to individuals with purchase the same maximum number of 240.2.2 of the proposed standards; and

disabilities and their companions shall tickets for an event per sales transaction (ii) Where an existing swimming pool

be sold under the same terms and as other spectators seeking to purchase has at least 300 linear feet of swimming

conditions as other tickets sold for the seats for the same event. If there is an pool wall, it shall comply with the

same series of events. Spectators insufficient number of seats for all applicable requirements for swimming

purchasing tickets for accessible seating members of a party to sit together, seats pools, except that it shall provide at

on a multi-event basis shall also be shall be provided that are as close as least one accessible means of entry that

permitted to transfer tickets for single- possible to the wheelchair spaces. For complies with section 1009.2 or section

event use by friends or associates in the accessible seating in a designated 1009.3 of the proposed standards.

same fashion and to the same extent as wheelchair area, a public entity shall (5) Exemption for small facilities. For

permitted other spectators holding provide up to three companion seats for measures taken to comply with the

tickets for the same type of ticketing each person with a disability who program accessibility requirements of

plan. requires a wheelchair space, provided this section, existing facilities shall

(f) Hold and release of accessible that at the time of purchase there are comply with the applicable

seating. A public entity may release sufficient available wheelchair spaces. requirements for alterations in § 35.151

unsold accessible seating to any person (2) For group sales, if a group includes of this part, except as follows:

with or without a disability following one or more individuals who use a (i) Where an existing play area has

any of the circumstances described wheelchair, the group shall be placed in less than 1000 square feet, it shall be

below: a seating area that includes wheelchair exempt from the provisions of section

(1) When all seating (excluding luxury spaces so that, if possible, the group can 240 of the proposed standards;

boxes, club boxes, or suites) for an event sit together. If it is necessary to divide (ii) Where an existing swimming pool

has been sold; the group, it should be divided so that has less than 300 linear feet of

(2) When all seating in a designated the individuals in the group who use swimming pool wall, it shall be exempt

area in the facility has been sold and the wheelchairs are not isolated from their from the provisions of section 242.2 of

accessible seating being released is in group. the proposed standards; and

the same designated area; or (iii) Where an existing sauna or steam

(3) When all seating in a designated Subpart D—Program Accessibility room was designed and constructed to

price range has been sold and the seat only two people, it shall be exempt

accessible seating being sold is within 8. Amend § 35.150 as follows: from the provisions of § 241 of the

the same designated price range. a. Redesignate paragraph (b)(2) as proposed standards.

Nothing in this provision requires a paragraph (b)(3);

* * * * *

facility to release wheelchair seats for b. Add the words ‘‘or acquisition’’ 9. Revise § 35.151 to read as follows:

general sale. after the word ‘‘redesign’’ in the first

(g) Ticket prices. The price of tickets sentence of paragraph (b)(1) and add § 35.151 New construction and alterations.

for accessible seating shall not be set paragraphs (b)(2), (b)(4), and (b)(5) to (a) Design and construction. (1) Each

higher than for tickets to seating located read as follows: facility or part of a facility constructed

in the same seating section for the same by, on behalf of, or for the use of a

§ 35.150 Existing facilities.

event. Accessible seating must be made public entity shall be designed and

available at all price levels for an event. * * * * * constructed in such manner that the

If an existing facility has barriers to (b) * * * facility or part of the facility is readily

accessible seating at a particular price (2) Safe harbor. If a public entity has accessible to and usable by individuals

level for an event, then a percentage constructed or altered elements in an with disabilities, if the construction was

(determined by the ratio of the total existing facility in accordance with the commenced after January 26, 1992.

number of seats at that price level to the specifications in either the 1991 (2) Exception for structural

total number of seats in the assembly Standards or the Uniform Federal impracticability. (i) Full compliance

area) of the number of accessible seats Accessibility Standard, such public with the requirements of this section is

must be provided at that price level in entity is not, solely because of the not required where a public entity can

an accessible location. Department’s adoption of the proposed demonstrate that it is structurally

(h) Prevention of fraudulent purchase standards, required to retrofit such impracticable to meet the requirements.

of accessible seating. A public entity elements to reflect incremental changes Full compliance will be considered

may not require proof of disability in the proposed standards. structurally impracticable only in those

before selling a wheelchair space. * * * * * rare circumstances when the unique

(1) For the sale of single-event tickets, (4) Reduced scoping for existing characteristics of terrain prevent the

it is permissible to inquire whether the facilities. For measures taken to comply incorporation of accessibility features.

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individual purchasing the wheelchair with the program accessibility (ii) If full compliance with this

space uses a wheelchair. requirements of this section, existing section would be structurally

(2) For season tickets, subscriptions, facilities shall comply with the impracticable, compliance with this

or other multi-events, it is permissible applicable requirements for alterations section is required to the extent that it

to ask the individual to attest in writing in § 35.151 of this part, except as is not structurally impracticable. In that

that the wheelchair space is for an follows: case, any portion of the facility that can





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34506 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



be made accessible shall be made that affect the usability of or access to shall be made accessible to the extent

accessible to the extent that it is not an area containing a primary function. that it can be made accessible without

structurally impracticable. (ii) A path of travel includes a incurring disproportionate costs.

(b) Alteration. (1) Each facility or part continuous, unobstructed way of (B) In choosing which accessible

of a facility altered by, on behalf of, or pedestrian passage by means of which elements to provide, priority should be

for the use of a public entity in a the altered area may be approached, given to those elements that will

manner that affects or could affect the entered, and exited, and which connects provide the greatest access, in the

usability of the facility or part of the the altered area with an exterior following order:

facility shall, to the maximum extent approach (including sidewalks, streets, (1) An accessible entrance;

feasible, be altered in such manner that and parking areas), an entrance to the (2) An accessible route to the altered

the altered portion of the facility is facility, and other parts of the facility. area;

readily accessible to and usable by (A) An accessible path of travel may (3) At least one accessible restroom

individuals with disabilities, if the consist of walks and sidewalks, curb for each sex or a single unisex restroom;

alteration was commenced after January ramps and other interior or exterior (4) Accessible telephones;

26, 1992. pedestrian ramps; clear floor paths (5) Accessible drinking fountains; and

(2) The path of travel requirements of through lobbies, corridors, rooms, and (6) When possible, additional

§ 35.151(b)(4) shall not apply to other improved areas; parking access accessible elements such as parking,

measures taken solely to comply with aisles; elevators and lifts; or a storage, and alarms.

the program accessibility requirements combination of these elements. (v) Series of smaller alterations. (A)

of this section. (B) For the purposes of this section,

(3) Alterations to historic properties The obligation to provide an accessible

the term path of travel also includes the path of travel may not be evaded by

shall comply, to the maximum extent restrooms, telephones, and drinking

feasible, with the provisions applicable performing a series of small alterations

fountains serving the altered area. to the area served by a single path of

to historic properties in the design (C) Safe harbor. If a public entity has

standards specified in § 35.151(c). If it is travel if those alterations could have

constructed or altered required elements

not feasible to provide physical access been performed as a single undertaking.

of a path of travel in accordance with

to an historic property in a manner that (B)(1) If an area containing a primary

the specifications in either the 1991

will not threaten or destroy the historic function has been altered without

Standards or the Uniform Federal

significance of the building or facility, providing an accessible path of travel to

Accessibility Standards, the public

alternative methods of access shall be that area, and subsequent alterations of

entity is not required to retrofit such

provided pursuant to the requirements that area, or a different area on the same

elements to reflect incremental changes

of § 35.150. path of travel, are undertaken within

in the proposed standards solely

(4) Path of travel. An alteration that three years of the original alteration, the

because of an alteration to a primary

affects or could affect the usability of or total cost of alterations to the primary

function area served by that path of

access to an area of a facility that function areas on that path of travel

travel.

contains a primary function shall be (iii) Disproportionality. (A) during the preceding three-year period

made so as to ensure that, to the Alterations made to provide an shall be considered in determining

maximum extent feasible, the path of accessible path of travel to the altered whether the cost of making that path of

travel to the altered area and the area will be deemed disproportionate to travel accessible is disproportionate.

restrooms, telephones, and drinking the overall alteration when the cost (2) Only alterations undertaken after

fountains serving the altered area, are exceeds twenty percent (20%) of the the effective date of this part shall be

readily accessible to and usable by cost of the alteration to the primary considered in determining if the cost of

individuals with disabilities, including function area. providing an accessible path of travel is

individuals who use wheelchairs, (B) Costs that may be counted as disproportionate to the overall cost of

unless the cost and scope of such expenditures required to provide an the alterations.

alterations is disproportionate to the accessible path of travel may include: (c) Accessibility standards. (1) For

cost and scope of the overall alterations. (1) Costs associated with providing an facilities on which construction

(i) Primary function. A primary accessible entrance and an accessible commences before [date six months

function is a major activity for which route to the altered area, e.g., the cost of after the effective date of the final rule],

the facility is intended. Areas that widening doorways or installing ramps; design, construction, or alteration of

contain a primary function include, but (2) Costs associated with making facilities in conformance with the

are not limited to, the meeting rooms in restrooms accessible, such as installing Uniform Federal Accessibility

a conference center, as well as offices grab bars, enlarging toilet stalls, Standards (UFAS) (Appendix A to 41

and other work areas in which the insulating pipes, or installing accessible CFR part 101–19.6) or with the

activities of the public entity using the faucet controls; Americans with Disabilities Act

facility are carried out. (3) Costs associated with providing Accessibility Guidelines for Buildings

(A) Mechanical rooms, boiler rooms, accessible telephones, such as relocating and Facilities (Appendix A to the

supply storage rooms, employee lounges a telephone to an accessible height, Department of Justice’s final rule

or locker rooms, janitorial closets, installing amplification devices, or implementing title III of the ADA, 56 FR

entrances, and corridors are not areas installing a text telephone (TTY); and 35544) shall be deemed to comply with

containing a primary function. (4) Costs associated with relocating an the requirements of this section with

Restrooms are not areas containing a inaccessible drinking fountain. respect to those facilities, except that

primary function unless the provision of (iv) Duty to provide accessible the elevator exemption contained at

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restrooms is the principal purpose of the features in the event of section 4.1.3(5) and section 4.1.6(1)(j) of

area, e.g., in highway rest stops. disproportionality. (A) When the cost of the 1991 Standards shall not apply.

(B) For the purposes of this section, alterations necessary to make the path of Departures from particular requirements

alterations to windows, hardware, travel to the altered area fully accessible of either standard by the use of other

controls, electrical outlets, and signage is disproportionate to the cost of the methods shall be permitted when it is

shall not be deemed to be alterations overall alteration, the path of travel clearly evident that equivalent access to





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Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules 34507



the facility or part of the facility is (4) Stadium-style movie theaters can demonstrate that it is appropriate to

thereby provided. locate wheelchair seating spaces and make an exception for a specific

(2) Facilities on which construction companion seating on a riser or cross- individual, a public entity—

commences on or after [date six months aisle in the stadium section that satisfies (i) Should not place inmates or

after the effective date of the final rule] at least one of the following criteria: detainees with disabilities in

shall comply with the proposed (i) It is located within the rear sixty inappropriate security classifications

standards. percent (60%) of the seats provided in because no accessible cells or beds are

(d) Scope of coverage. The proposed an auditorium; or available;

standards apply to fixed or built-in (ii) It is located within the area of an (ii) Should not place inmates or

elements of buildings, structures, site auditorium in which the vertical detainees with disabilities in designated

improvements, and pedestrian routes or viewing angles (as measured to the top medical areas unless they are actually

vehicular ways located on a site. Unless of the screen) are from the 40th to the receiving medical care or treatment;

specifically stated otherwise in the text, 100th percentile of vertical viewing (iii) Should not place inmates or

advisory notes, appendix notes, and angles for all seats as ranked from the detainees with disabilities in facilities

figures contained in the ADA Standards seats in the first row (1st percentile) to that do not offer the same programs as

explain or illustrate the requirements of seats in the back row (100th percentile). the facilities where they would

the rule, they do not establish (h) Medical care facilities. Medical ordinarily be housed; and

enforceable requirements. care facilities subject to the proposed (iv) Should not deprive inmates or

(e) Social service establishments. standards shall comply with the detainees with disabilities of visitation

Group homes, halfway houses, shelters, provisions applicable to medical care with family members by placing them in

or similar social service establishments facilities, including, but not limited to, distant facilities where they would not

that provide temporary sleeping sections 223 and 805. In addition, otherwise be housed.

medical care facilities that do not (c) Alterations to detention and

accommodations or residential dwelling

specialize in the treatment of conditions correctional facilities. Alterations to

units subject to the proposed standards

that affect mobility shall disperse the jails, prisons, and other detention and

shall comply with the provisions of the

accessible patient rooms required by correctional facilities will comply with

proposed standards that apply to

section 223.2.1 in a manner that enables the requirements of § 35.151(b).

residential facilities, including, but not

patients with disabilities to have access However, when alterations are made to

limited to, the provisions in sections

to appropriate specialty services. specific cells, detention and correctional

233 and 809.

(i) Curb ramps. (1) Newly constructed facility operators may satisfy their

(1) In sleeping rooms covered by this

or altered streets, roads, and highways obligation to provide the required

section with more than twenty-five

must contain curb ramps at any number of cells with mobility features

beds, five percent (5%) minimum of the

intersection having curbs or other by providing the required mobility

beds shall have clear floor space

barriers to entry from a street level features in substitute cells (i.e., cells

complying with section 806.2.3.

pedestrian walkway. other than those where alterations are

(f) Housing at a place of education.

(2) Newly constructed or altered street originally planned), provided that each

Dormitories or residence halls operated

level pedestrian walkways must contain substitute cell—

by or on behalf of places of education (1) Is located within the same facility;

that are subject to the proposed curb ramps at intersections to streets,

roads, or highways. (2) Is integrated with other cells to the

standards shall comply with the maximum extent feasible; and

10. Amend 28 CFR part 35 by adding

provisions applicable to transient (3) Has, at a minimum, equal physical

§ 35.152 to read as follows:

lodging, including, but not limited to, access as the altered cells to areas used

the requirements for transient lodging § 35.152 Detention and correctional by inmates or detainees for visitation,

guest rooms in sections 224 and 806. facilities. dining, recreation, educational

(g) Assembly areas. Assembly areas (a) General. Public entities that are programs, medical services, work

subject to the proposed standards shall responsible for the operation or programs, religious services, and

comply with the provisions applicable management of detention and participation in other programs that the

to assembly areas, including, but not correctional facilities, either directly or facility offers to inmates or detainees.

limited to, sections 221 and 804. In through contracts or other arrangements,

addition, assembly areas shall ensure shall comply with this section. Subpart E—Communications

that— (b) Discrimination prohibited. (1) 11. Revise § 35.160 to read as follows:

(1) Wheelchair and companion Public entities shall ensure that

seating locations are dispersed among qualified inmates or detainees with § 35.160 General.

all levels of the facility that are served disabilities shall not, because that (a)(1) A public entity shall take

by an accessible route; facility is inaccessible to or unusable by appropriate steps to ensure that

(2) Wheelchair and companion individuals with disabilities, be communications with applicants,

seating locations are not located on (or excluded from participation in, or be participants, members of the public

obstructed by) temporary platforms or denied the benefits of the services, with disabilities, and companions

other movable structures. When programs, or activities of a public entity, thereof are as effective as

wheelchair seating locations are not or be subjected to discrimination by any communications with others.

required to accommodate people who public entity unless the public entity (2) For purposes of this section,

use wheelchairs, individual, readily can demonstrate that the required companion means a family member,

removable seats may be placed in those actions would result in a fundamental friend, or associate of a program

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spaces; alteration or undue burden. participant who, along with the

(3) Facilities that have more than (2) Public entities shall ensure that participant, is an appropriate person

5,000 seats shall provide at least five inmates or detainees with disabilities with whom the public entity should

wheelchair locations that are configured are housed in the most integrated setting communicate.

to provide at least three companion appropriate to the needs of the (b) A public entity shall furnish

seats for each wheelchair space; and individuals. Unless the public entity appropriate auxiliary aids and services





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34508 Federal Register / Vol. 73, No. 117 / Tuesday, June 17, 2008 / Proposed Rules



where necessary to afford individuals Americans with Disabilities Act in the § 35.190 Designated agencies.

with disabilities and their companions same manner that it responds to other * * * * *

who are individuals with disabilities, an telephone calls. (e) When the Department receives a

equal opportunity to participate in, and complaint directed to the Attorney

enjoy the benefits of, a service, program, Subpart F—Compliance Procedures General alleging a violation of this part

or activity conducted by a public entity. 13. Amend § 35.171 by revising that may fall within the jurisdiction of

(c)(1) A public entity shall not require paragraph (a)(2) to read as follows: a designated agency or another Federal

an individual with a disability to bring agency that may have jurisdiction under

another individual to interpret for him § 35.171 Acceptance of complaints. section 504, the Department may

or her. (a) * * * exercise its discretion to retain the

(2) A public entity shall not rely on (2)(i) If an agency other than the complaint for investigation under this

an individual accompanying an Department of Justice determines that it part.

individual with a disability to interpret does not have section 504 jurisdiction

Dated: May 30, 2008.

or facilitate communication, except in and is not the designated agency, it shall

an emergency involving a threat to promptly refer the complaint to either Michael B. Mukasey,

public safety or welfare, or unless the the appropriate designated agency or Attorney General.

individual with a disability specifically agency that has section 504 jurisdiction [FR Doc. E8–12622 Filed 6–16–08; 8:45 am]

requests it, the accompanying or to the Department of Justice, and so BILLING CODE 4410–13–P

individual agrees to provide the notify the complainant.

assistance, and reliance on that (ii) When the Department of Justice

individual for this assistance is receives a complaint for which it does DEPARTMENT OF JUSTICE

appropriate under the circumstances. not have jurisdiction under section 504

(d) Video interpreting services (VIS). and is not the designated agency, it may 28 CFR Part 36

A public entity that chooses to provide exercise jurisdiction pursuant to

[CRT Docket No. 106; AG Order No. 2968–

qualified interpreters via VIS shall § 35.190(e) or refer the complaint to an 2008]

ensure that it provides— agency that does have jurisdiction under

(1) High quality, clear, real-time, full- section 504 or to the appropriate agency RIN 1190–AA44

motion video and audio over a designated in subpart G of this part or,

dedicated high speed Internet in the case of an employment complaint Nondiscrimination on the Basis of

connection; that is also subject to title I of the Act, Disability by Public Accommodations

(2) A clear, sufficiently large, and to the Equal Employment Opportunity and in Commercial Facilities

sharply delineated picture of the Commission.

AGENCY: Department of Justice, Civil

interpreter’s head and the participating * * * * * Rights Division.

individual’s head, arms, hands, and 14. Revise § 35.172 to read as follows:

fingers, regardless of his body position; ACTION: Notice of proposed rulemaking.

(3) Clear transmission of voices; and § 35.172 Investigations and compliance

reviews. SUMMARY: The Department of Justice

(4) Training to nontechnicians so that

they may quickly and efficiently set up (a) The designated agency shall (Department) is issuing this notice of

and operate the VIS. investigate complaints for which it is proposed rulemaking (NPRM) in order

(e) Sports stadiums. One year after the responsible under § 35.171. to: Adopt enforceable accessibility

effective date of this regulation, sports (b) The designated agency may standards under the Americans with

stadiums that have a seating capacity of conduct compliance reviews of public Disabilities Act of 1990 (ADA) that are

25,000 or more shall provide captioning entities based on information indicating ‘‘consistent with the minimum

on the scoreboards and video monitors a possible failure to comply with the guidelines and requirements issued by

for safety and emergency information. nondiscrimination requirements of this the Architectural and Transportation

12. Revise § 35.161 to read as follows: part. Barriers Compliance Board’’ (Access

(c) Where appropriate, the designated Board); and perform periodic reviews of

§ 35.161 Telecommunications. agency shall attempt informal resolution any rule judged to have a significant

(a) Where a public entity of any matter being investigated under economic impact on a substantial

communicates by telephone with this section, and, if resolution is not number of small entities, and a

applicants and beneficiaries, text achieved and a violation is found, issue regulatory assessment of the costs and

telephones (TTYs) or equally effective to the public entity and the benefits of any significant regulatory

telecommunications systems shall be complainant, if any, a Letter of Findings action as required by the Regulatory

used to communicate with individuals that shall include— Flexibility Act, as amended by the

who are deaf or hard of hearing or have (1) Findings of fact and conclusions of Small Business Regulatory Enforcement

speech impairments. law; Fairness Act of 1996 (SBREFA).

(b) When a public entity uses an (2) A description of a remedy for each In this NPRM, the Department

automated attendant system for violation found; and proposes to adopt Parts I and III of the

receiving and directing incoming (3) Notice of the rights and procedures Americans With Disabilities Act and

telephone calls, that automated available under paragraph (d) of this Architectural Barriers Act Accessibility

attendant system must provide effective section and §§ 35.173 and 35.174. Guidelines (2004 ADAAG), which were

communication with individuals using (d) At any time, the complainant may published by the Architectural and

auxiliary aids and services, including file a private suit pursuant to § 203 of Transportation Barriers and Compliance

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TTYs or a telecommunications relay the Act, whether or not the designated Board (Access Board) on July 23, 2004.

system. agency finds a violation. Prior to its adoption by the Department,

(c) A public entity shall respond to the 2004 ADAAG is effective only as

Subpart G—Designated Agencies

telephone calls from a guidance to the Department; it has no

telecommunications relay service 15. Amend § 35.190 by adding legal effect on the public until the

established under title IV of the paragraph (e) to read as follows: Department issues a final rule adopting





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