RezPackage Feature List
Version 2.0
December 2010
ID Contents
1 Reservation
2 B2B
3 B2S
4 Contracting
5 Reports
6 Integrations
7 Accounting
8 Content Management
9 Customer Relation Management
10 Web Services
Note :
Customer signing up for Rezpackage does not automatically get all product mod
Modules will be enabled based on the scope of the project
Separate charges may apply for selected fully / partly supported items.
Items classified as future releases maybe be chargeable items
Customisations may be chargeable
ture List
t all product modules listed in this document.
d items.
ID Module Product Feature
#
1 Air Availability can be search by using the following search criteria's by
entering the Airport codes or by name : Origin, destination, departing &
return date & time, Round trip / One Way, seat class, by airlines and by
passenger age ranges (Adult, Child, Infants), Published and private
fares, search availability for a specific flight along with prefer non stop
option.
2 Air Airline Price matrix for all available airlines along with connection break
down for easy filtering.
3 Air Availability can be sorted by Price, Arrival time , departure time and
duration (total flying hours)
4 Air Flight Information display will include the following : Air Fare, Date &
time ( Arrival & departure with connectivity), Airport names, total
travelling time, flight No, air Line name, # of Stops and the information
regarding if the flight lands next day and the Fare Class details
5 Air Fares types - published fares and Private Web Fares are used for
shopping cart bookings and , private fares / IT fares are used for
package bookings. For Packages if the system found the publish fares
are cheaper than the private fares system will pickup the publish fares
6 Air for flight reservations.
Fare Rules will be displayed in the payment page before the booking
confirmation. The user needs to check the policy before continue the
reservation.
7 Air Seat Selection Option. (At the time of the reservation passenger should
be able to request for the particular seat if available however it will
confirmed based on the availability with the particular airlines.)
8 Air Supports to passenger reservation, send credit card info to GDS, SSR,
OSI, APIS info, Remarks.
9 Air Allows Reservations to be done for Air only
10 Air E- Ticketing feature (Once the booking is made and confirmed system
will send the request to particular airline via GDS to issue the air eticket.
If the air eticket issue gets failed system will send an alert to the portal
operator to issue the eticket manually )
11 Air System generated email confirmations / itineraries for single or multiple
carrier reservations.
12 Air Online Cancelation (by using the web services)
13 Air Modification via PNR download functionality (by using the web services)
14 Air Update PNR with land components / creation of passive segments
15 Air Use of customer profiles (in the GDS) to complete reservations
16 Air Flex date search
17 Air Restrict specific airlines for specific searches / routes
18 Air Search Engine Proper Validation
19 Air Availability can be filtered by using direct flight only, connecting flights
or all flights.
20 Air Airport Searches by using Google map along with the city name with the
distance
21 Air Include Near By Airport Search Option
22 Air Refine Search Results using slide bar for Arrival time, departure time
and no of stops
23 Air Layover Duration(Transit) Slide Bar Option
24 Air Red Eye Night Option
25 Air Fare Charts
26 Air Frequent Flyer / Pay By Miles Program searches
27 Air Multi Flight Searches(Open Jaw, Stop Over, Multi Destination)
28 Air Flight Quality Warnings
29 Air Airlines along with the best fare option (filters)
30 Air Airports along with best fare option (filters)
31 Air Results Set Actions : Details / Save / Mail / Delete Option
32 Air APIS- Validations based on the travel destination.
33 Air Nego Space feature
34 Car Availability can be search by using the following search criteria : Airport
code or by city name : Car Type, Pick up & Drop off location, Date &
time along with the country of residence
35 Car Availability display : grouped by car type with other information's such
as vendor name, mileage, Daily rate, total price, description and the
rental conditions ( from the supplier)
36 Car Request option for infants seat & booster seat. If the booster seats cost
additionally needs to make the payment at the time of the car collection
desk.
37 Car System generated email Itineraries for pickup & drop off information
with date and time, car options and the payment information's
38 Car Online Cancelation
39 Car Online Modification
40 Car Car Class Filter
41 Car Car Rental Agency Filter
42 Car Car Make Filter
43 Car Car Option(automatic/ Manual/ AC) Filter
44 Car Car info Matrix along with the supplier names in the results page.
45 Car Display rental location in a map (All available car rental companies near
to the search locations)
46 Hotels System supports the following accommodation types - hotels, hostels,
apartment hotels and vacation homes
47 Hotel Availability can be search by using the following search criteria's by
destination/ city, check in & out dates, no of nights, no of rooms, adults,
children specification and advance features such as star rating, , hotel
type, hotel name, preferred currency etc
48 Hotel Hotel Search Filters such as: Star Rating, Price, Name, inventory status ,
location, accommodation type and near by attractions
49 Hotel Daily rates with preferred currency and the selling currency (In step 2)
50 Hotel Inventory status - allotments, request etc
51 Hotel Hotel Info page regarding all the facilities available in the hotel with
Google map
52 Hotel Internal and Third party cancellation policy display & confirmation by the
client before processing the booking.
53 Hotel Special Promotions Following promotions are supported by the system:
1. All the Promotions can be set by Hotel and or Room and or Bed and or
Rate Plan level
2. Early Bird Promotion
3. Minimum Nights Promotion
4. Promotion Period Promotion
5. Tactical offer for the combination of pax (e.g. - Std. Adults only /
Std. Adults + Addi. Adults / Std. Adults + Child / Std. Adults + Addi.
Adults + Child)
6. Free Nights Promotion
7. Rate Discount Promotion
8. Special Promotional Rate Promotion
9. Promotions can be set by booking channel (e.g. – Call center / web
reservation)
10. Promotions can be set by partner type (e.g. – Selected Travel Agent
or all Travel Agents / Selected Affiliate or Selected Affiliate Name /
Direct customer)
54 Hotel Hotel Location search criteria either by City/Area/Region/Hotel Name/
Land Mark along with grouping
55 Hotel Display of customer reviews
56 Hotel Display of customer ratings and the back office process to administrator
the ratings
57 Hotel Sort features - price, hotel name, star rating
58 Hotel Filter - Price, star rating, hotel name, hotel preferences
59 Hotel Hotel results display according to the preferred method
60 Hotel Tag hotels - as preferred hotel or best rate tag
61 Hotel Display of rack rate with strike off and the display of portal rate
62 Hotel 3rd party supplier rate comparisons and display supplier with minimal
rate
63 Hotel Aggregate both local and multiple supplier inventory & content into
single search results and availability displays
64 Hotel Online Cancellation
65 Hotel Online Modification
66 Hotel Display of last room availability message
67 Hotel Hotel Availability search via photos view
68 Hotel Hotel Availability search via map View
69 Hotel Hotel Availability search via Videos View
70 Hotel Hotels – Filter for star rating along with the price range & display the #
of hotels
71 Hotel Hotel - Nearby attraction along with distance search option
72 Hotel Hotel – sort option by popularity, featured hotel, reviews, rating, and
distance
73 Hotel Refine Search options by using slide bar for traveler rating.
74 Hotel Hotels mandatory supplementary rates should be displayed in the
results page.
75 Hotel B2B – Multiple supplier results for B2B agents (without rate comparison
across suppliers)
76 Hotel Special Promotions for Children
77 Hotel Suburb wise filter for Step 1 & Step 2
78 Activity Any type travel activity can be sold via the Activity module : transfers,
tours, tickets, attractions, dinner reservations, extended tours etc
79 Activity Availability can be search by destination/ city, arrival & departure
dates, no of nights, no of adults & children.
80 Activity Activity Info page regarding all the facilities available in the particular
activity.
81 Activity Internal and Third party cancellation policy display & confirmation by the
client before processing the booking.
82 Activity Online Cancellation
83 Activity Online Modification
84 Activity Activities – Sorting Options
85 Activity Activities – Special filters
86 Activity Activity – Grouping by category
87 Activity Activity Location search criteria either by City/Area/Region/Activity
Name/ Land Mark along with grouping
88 Activity Activity Availability & rates by Photos View
89 Activity Activity Availability & rates by Maps View
90 Activity Activity Availability& rates by Videos View
91 Activity Activity- Nearby attraction along with distance search option
92 Activity Activity - Supplementary Option
93 Activity Activity – sort option by popularity, featured activity, reviews, rating,
and distance
94 Activity Refine Search options by using slide bar for Price range and traveler
rating.
95 Activity Special Promotions for Adults & Children’s
96 Packaging Dynamic Packaging
97 Packaging Fixed Packaging
98 Packaging Shopping Cart
99 Packaging Pre Set Packaging
100 Packaging Quotation Reservation
101 Packaging Cancel Reservations
102 Packaging Modify Reservations - Internal Contracts
103 Packaging Modify Reservations - External Contracts
104 Packaging Email Alerts
105 Packaging Advance Package bookings – night’s extension along with flight returns.
106 General Internet Booking Engine in I-frame format
107 General Internet Booking Engine code (step 1 of the booking process - search
criteria) will be provided in HTML format to insert to client's web sites
108 General Deep Links facility to book air, car, hotel, activities and packages for a
specific city, package or individual product
109 General Customer Dashboard with secure login
110 General Multi Currency
111 General Multi Lingual
112 General Affiliate / White Label Reservations
113 General Thematic/Lifestyle (romantic, gaming, bachelor, etc) Planning
114 General Payment Processing
115 General Accept Promotion/Discount Codes & supports applying Rewards Program
Points toward purchase
116 General Group Bookings
117 General Booking Form to enter off line booking into the system
118 General POS (point of sale) product
119 General Call Center Booking Module
120 General Web Analytics
121 General Deposit payment (two step payments)
122 General Live merchandising ads
123 General Auto Cancellation
124 Insurance 3rd Party Integration with the Suppliers along with applying profit
markups / booking fees / commission to the selling rates.
125 Cruise Integration to 3rd party systems only
126 General Visa Request Form
Fully Partly Not Customizable Future
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Remarks
These options are available for content obtained via
the GDS
For certain layouts REZG supports : flight search
results side by side on a single page without scroll
for onward and return sectors.
According to the Fare rules provided via the GDS
API / web services.
The GDS web service / API should support this
feature.
System supports general remarks, special remarks,
tour booking reference, ticketing, phone, email,
special services requests (SSRs), other service
information (OSIs), frequent flyer (FQTV),m
accounting info, queues
This can be controlled based on the portal operators
request
If supported by the GDS and the respective account
has to be set up for this feature.
By using the RezG system it's possible to cancel the
bookings real time. if the Portal operator wants to
charge administrative fees it can be done too in the
RezG system.
Modification needs to be done in the relevant GDS
and via RezG system the user can download the
PNR with the amendments. Once it's downloaded
this data will override the previous air booking
details.
Land components booked via the Rezpackage
system can be uploaded to the Air PNR as a remark
Frequent flyer number, seat preferences (like
window, aisle), meal preferences, phone numbers of
customers, will be used to confirm the booking. This
is mainly used for Corporate bookings.
Currently the system supports the -1/+1 option
This case applies for airline based portals
This validation covers or invalidity of the selected /
entered data in the search criteria
Direct Flights define as only direct departure and
return flight results will be filtered. Connecting
flights defines either any of the sector has more
than connection falls under this category. All flights
options defines as displaying all the results for the
particular search.
Based on the travel destination Passport details are
mandatory.
These options are available only if the suppliers
supports via the XML feeds. At present the system
mainly supports airport pickup and drop off
locations
By using the XML feeds we can request this feature
only if the supplier supports. We will not be
guarantee the availability or no additional charges
for these options. If any charges applies the
particular charges needs to be paid at the time of
vehicle collection.
By using the RezG system it's possible to cancel the
bookings directly in the vendor system as long the
vendor supports such interface. If the Portal
operator wishes to charge an administrative fee it
can be done via the Rezpackage system.
Suppliers do not support this feature
In the step 2 customers can view the daily rate
breakups in selling currency and preferred currency.
Depending on the inventory type: Allotment / On
Request / Free Sell, system will display the labels as
Available(Allotment / Free Sell) or On Request
This page contents: images, address, descriptions,
amenities details, maps and other relevant
information regarding the hotel.
Before client/agent confirms the booking they need
to read and approve it to confirm the booking in the
payment page. The same details will be printer with
the email confirmations for the customer references.
If reviews are obtained via 3rd party interface,
separate customization is required
Price - Price can be sorted according to ascending or
descending order
Star Rating - can be sorted according to ascending
or descending order
Hotel Name - an be sorted according to alphabetical
order
Price - Price can be filtered based on the selling
currency within the given range
Star Rating - can be filtered within the given range
Hotel Name - an be sorted according to alphabetical
order
Hotels can be displayed according to preferred
ranking order:
1) Based on the priority can given cheapest
available regardless of the inventory provider
2) Based on the supplier (internal & 3rdparty) can
give the priority
This option provided for internal hotels where the
hotel can be recommended by the portal operator
for users. In the results there will be tag stating
"Best Rate"
Rack rate is obtained by adding mark up on the
portal rate.
System compares the each hotel rates with enabled
suppliers for the particular
Local inventory gets priority over supplier (XML)
inventory.
System supports cancellation module for direct and
3rd party supplier cancellations in all the aspects
Modification is possible only for direct contracts. For
3d party XMl contracts, a manual process is built
into the system. Direct 3rd party modification for
selected XML suppliers will be available in a future
release.
Based on the child promotion need to redefine the
logics
This page contents: images, address, descriptions,
maps and other relevant information regarding the
activity.
Before the client confirms the booking they need to
read and approve it to confirm the booking in the
payment page. The same details will be printer with
the email confirmations for the customer references.
System supports direct contracts and 3rd party XMl
direct cancellations
Modification is possible only for direct contracts. For
3d party XML contracts, a manual process is built
into the system. Direct 3rd party modification for
selected XML suppliers will be available in a future
release.
Products will be dynamically combined and total
package rate displayed to customers. System will
display the cheapest air fare (booked via the GDS)
along with the hotel rates as total value. However
the user has the flexibility of changing the flight and
or hotel . In addition there is a flexibility in the
system to add the car rentals and or activities. Total
package rate will get displayed.
Customer can booked fixed itinerary packages. The
package may include Flight (booked via the GDS)
and land components. Generally land component is
booked totally via a local tour operator / DMC
The user can view individual product pricing
Call center process only. These are the packages
built by the portal operator. The portal operator
combines the internal inventory - land only + flights
(booked off line) to build the package.
Option to create a “Quote” once the shopping
process is complete, which does not hold any
inventory, but stores the details of the items.
Quotations can be retrieved and confirmed subject
to availability at the time of confirmation.
Cancellations feature is available for internal and
third party XML inventory providers. If a third party
supplier (XML) does not provide this facility, in this
instance portal operator needs to contact the
relevant supplier to cancel the booking outside the
system.
Modification feature is available for internal
contracts for hotel and activities.
Third party suppliers it's partially available with
manual process.
For third party XML bookings the portal operator
needs to login via the 3rd party website to make the
modifications
Emails (confirmations & vouchers) for reservations,
quotations, cancellations and modifications are
generated for customers, suppliers, agents and the
portal operator.
With the package bookings if the clients wanted to
add more hotels / extend the stay in the same hotel
the system should be able to arrange the flights
according to the criteria's(e.g. - Multicity).
API documentation available if needed
Customer can view his/her past bookings/
quotations, cancel reservations, update profile and
confirm a quotation.
Rates can be displayed in different currencies based
on the cross exchange rates maintained in the mid
office system. In addition REZG application can link
to currency programs, where based on the access
destination the rates gets displayed in the local
currency. Charging the client in multi currency will
depend on client's payment gateway rules. The
system supports 4 types of currencies: base
currency, selling currency, supplier currency and
payment currency.
Reservation process can be made multi lingual. The
portal operator will need to carry out the language
translations. The full reservation process, including
email confirmations can be multi lingual. For some
portals Rezpackage can enable only key fields to be
multi lingual and data to be displayed in English
(including emails)
The IBE can be provided to B2C and or B2B agents
to place on their web sites to accept reservations.
The system tracks bookings from each affiliate and
white labeled sites.
Recommendation engine offers selected products
based on customer desired experience, products
based on purchaser selected themes, products
based on customers desired themes, solution collect
information about purchases in general so that
suggestions can be made based on thematic
interests or "buyers like me also liked…" techniques
Payments can be processed via integration to
payment gateway systems
This can be an integration to a rewards / points
system or mid office system to set up the rewards
Book group custom activities (hotel, air, show,
tours, VIP, dining, other), provide group names for
easy reference, group planning and self booking
tools, ability to cancel or change individual purchase
from a booking
System supports entering land components into the
system (B2C and B2B). To enter Flights and cars
booked offline will be made available in a future
release.
POS will be assigned a sales currency, product
offerings, view sales analysis by POS, assign
separate users to POS, ability modify reservations
done at different POS.
Ability to book any product on behalf of any
customer(direct / travel agent / corporate), retrieve
quotes and confirm the same, add products to
existing bookings, accept different forms of
payment, manager override to change rates (buying
and selling), provide discounts etc . Call Center
agents can see the same offerings as self-service
customers
System supports including code from 3rd party
systems for analytics of system users (IBE only). In
addition system provides IP data analytics, site
usage analytics and search criteria analytics
Ability to accept partial payments (deposit) and
balance to be received prior to the payment
deadline.
The Rezpackage layout supports display of ads in
the booking process (step 2 & 3 and transisition
pages)
If the payments are not made and vouchers are not
issued by the agents system will auto cancel the
bookings 1 day prior to the cancellation policy
deadline.
Customers can fill the visa request form and send it
online to the portal operator for the necessary
action. Once the visa is processed same can be
charged via the RezG system by creating a activity
as Visa to particular destination
ID Module Product Feature Fully
# Supported
1 Agent Module System supports complete B2B module X
2 Agent Module Agent Types X
3 Agent Module Cash Agent (No credit facility) X
4 Agent Module Credit Agent X
5 Agent Module Agent Credit Information X
6 Agent Module LPO facility (local purchase order) X
7 Agent Module Auto cancellation X
8 Agent Module Auto invoicing X
9 Agent Module Voucher Process X
10 Agent Module Commissionable / Net Rate agents X
11 Agent Module B2B Extranet X
12 Agent Module Agent Setup X
13 Agent Module Agent Currency X
14 Agent Module Agent Pos Location X
15 Agent Module Agent Dash Board Configuration X
16 Agent Module Agent Consultation Assignment
17 Agent Module Agent Allowed Payment Methods X
18 Agent Module Agent’s logo and address in the email correspondences. X
19 Agent Module GSA (General Sales Agents Module) X
20 Agent Module Agents - Internal user creation
21 Agent Module Agents to B2C sell rate (sale price for display only) X
22 Agent Module Cancellation Module X
23 Agent Module Modification Module
24 Agent Module Assign rights to agent and sub users X
25 Agent Module Host B2B login option on portal operator's web site X
26 Agent Module IBE - white label operations for agents.
27 Agent Module Optional bookings (i.e. bookings that are held but not yet
deposited or paid)
28 Agent Module Email Alerts
29 Agent Module Email Confirmations X
Partly Not Customizabl Future
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Remarks
Net rate or commissions to agents, different payment types -
cash, credit (with credit limits). At present majority of the
business rules apply only for land products.
Agent can be classified as cash agent or credit agent.
Cash Agent - Can make the bookings by using the liquid cash or
credit card only.
Credit Agent -Can make the bookings by using the credit limit.
Once the credit limit is over need to re top up the account.
Can make bookings outside cancellation policy period
Cannot issue Voucher until payment is received.
Cannot make bookings within cancellation period. However at
all the time by using the live credit card can make reservations.
Can make bookings outside cancellation policy period.
Will not be able to make bookings within cancellation period if
credit is insufficient.
Credit agent will be assigned with the credit limit. According to
the bookings (or cancellations) made inside or outside the
cancellation policy the payment rules will apply. The credit
amounts will be auto adjusted based on payment / invoice
rules.
Agents for whom LPO is a requirement will not be able to make
bookings within cancellation period
Call center agents will be able to update the LPO number
against each booking
Bookings will be auto cancelled if credit is not sufficient or if
payment is not received on the due date
Bookings will be auto-invoiced on the due date and credit will
be updated
Bookings which are made within the cancellation period are
auto-vouchered after being invoiced.
If a booking is not vouchered by the due date the system will
auto cancel the booking
Commissionable agents can deduct the commission at the time
of making a reservation and pay the portal operator the balance
due or pay the total sell rate and receive the commission
separately from the portal operator.
Net Rate agents has to pay the portal operator the rate provided
to them. The Agent may add a mark up and sell to their clients
(mark up managed outside the system)
Agents will be able to log into the system to make bookings,
modifications, cancellations as well as be able to generate
limited reports.
Tour Operator / Travel Agency basic information can be setup
including respective agents details
Assign currency per travel company
Assign Agent to a POS location
Display of booking lists, promotions and status of cancellations
etc
Internal agents (portal operator's agents) can be assigned to an
agent, so that the internal agent will follow up on the travel
agent's bookings.
Depends on the agent via the agent setup screen we can control
regarding the payment types and charging options.
All agent bookings will include the agents corporate logo and
contact details
An option through which Portal Operator's Travel agents can
provide access to reservations to their own sub agents.
Option for the Agents to maintain the credit limits, Sub Agent
payments and payments to portal operator. The travel agent
can mark up rates for their sub agents
Ability for an agent to create internal users (agency staff)
Agent (net rate) is able to apply a mark up to generate the sell
rate when displaying the system to travelers. This markup will
be used to calculate the rates when displaying in the results
screen.
Note: This does not apply at the time of making the reservation.
Agents are able to cancel bookings prior to the cancellation
deadline
Booking modifications can be done outside the cancellation
policy period.
Super user can create and assign the rights to sub user
according to the operational needs.
RezG will provide a login code to place it in a portal operators
website where agents can login and make the reservations.
Agents can have their own website to make reservations for the
clients. Once the booking is made all the email confirmations
will be sent to the client along with agents contact details.
This feature applicable for B2B bookings only. This bookings can
be made by Travel Agent who has Credit Limit or Cash
transactions. Credit limit agents can make the bookings inside
or out side the cancellation policy however if it's inside the
cancellation policy period system will deduct the credit limit
immediately if not will be deducted before the cancellation
policy date if the credits are not available system will auto
cancel the particular booking. For Cash Agents they can make
the bookings out side the cancellation policy only and needs to
settle down the payments before the cancellation deadline if not
system will auto cancel the particular bookings.
Mail alerts gets generated prior to the cancellation deadline,
voucher deadline, payment deadline
When agents make reservations, the system will generate
confirmations / vouchers to the agent.
ID Module Product Feature
#
1 Air Integration to GDS and LCC
2 Air Load Fares to the GDs or manage rates and seat allocations
3 Air Handling Fee (Booking Fee)
4 Air Commission Fee
5 Air Profit markup - to apply for private/ IT and or published fares.
Fares to be loaded by Portal operator to the GDS
6 Air Multiple Office IDS / PCC
7 Car Integration to direct suppliers and GDS
8 Car Commission Fee Setup
9 Car Booking Fee Setup
10 Car Profit Markup Setup
11 Car Loading of direct Car contracts
12 Hotel Creating Local (direct) hotel contracts
13 Hotel Inventory and Rate management
14 Hotel Set Up Regional Contracts
15 Hotel Multi Currency
16 Hotel Define Rate Regions and Exceptions
17 Hotel Hotel Cancellation Policies - customer and supplier
18 Hotel Amenity Setup
19 Hotel Set Up Hotel Types and Nearby Attractions
20 Hotel Hotel Static Content Setup
21 Hotel Assign Hotel to Display on Map
22 Hotel Upload Images & Link to Video, Maps, Driving Directions
23 Hotel Basic reusable information setups
24 Hotel Set up free child age groups
25 Hotel Hotel Ranking
26 Hotel Set up room occupancy
27 Hotel Inventory Setup
28 Hotel Rates Setup
29 Hotel Child Rates
30 Hotel FIT Rates and Package net rates
31 Hotel Inventory & Rates
32 Hotel Profit Markup
33 Hotel Block Inventory
34 Hotel Supplementary Services
35 Hotel Multiple Child rates
36 Hotel Special Promotions
37 Hotel Configure rates based on number of nights stay
38 Hotel Discount set up
39 Hotel Commissionable contracts where portal operator deducts the
commission and pays the hotel supplier the balance
40 Hotel Alerts for any changes done by supplier to inventory / rates
41 Hotel Be able to define amenities at the room level
42 Hotel Set up mark ups for 3rd party XML supplier content
43 Activity Activity set up (tickets, transfers, tours, passes, tee times)
44 Activity Activity Contracts - net / commissionable, cancellation policies
45 Activity Create nearby attractions
46 Activity Content Page Setup
47 Activity Upload Images & Link to Video, Maps
48 Activity Multi Currency
49 Activity Local / Direct contract set up
50 Activity Profit Markup
51 Activity Block Inventory
52 Activity Commissionable contracts where portal operator deducts the
commission and pays the activity supplier the balance
53 Activity Supplementary Services
54 Admin User Creation & Rights Assignment
55 Admin Manager Over Ride
56 Admin Exchange Rate Management
57 Admin Supplier Basic Setup
58 Admin Third Party Supplier Tax Setup
59 Admin Deposit Set up
60 Packaging Package Cancellation policies
61 Insurance Profit Markup Screen
62 Insurance Commission Screen
63 Insurance Handling Fee (Booking Fee)
64 General Booking confirmation via SMS
65 General Affiliate Module
Fully Partly Not Customizabl Future
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X _
X
X
X Yes _
X _
X _
X _
X Yes _
X
X
No X
No X
No X
Yes X
X X
Remarks
Our system is capable to handle Sabre, Amadeus, Galileo ,
Worldspan and selected Low Cost Carrier
Rezpackage can integrate to a 3rd party system. Use of the
activty module to manage charter seat allocation is possible
Air Booking Fee can be applied for fares obtained via the
GDS or LCC system. Fees can be applied based Booking
Channel ( Website / Call center), By Partner types(B2C /
B2B) by airlines, Flight type,region,supplier( GDS / LCC) and
by passenger or per booking. This booking fee will be applied
at the time of making a reservation. As a standard booking
fees applies only for Published fares.
Air commission can be setup by:Supplier Name,
Region,Country,City,AirLine, Flight Type, Commission Type,
Charge base on Commission Amount and the Commission
Period - Arrival (From To). The commission set up is only for
reference purpose to determine the commissions receivable
on uncancelled bookings
Mark up can be applied for fares obtained via the GDS or LCC
system. Air Profit markup can be setup based on Booking
Channel ( Website / Call center), By Partner types(B2C /
B2B), Profit markup Type by ( % or Value), By Period, by
airlines,region,supplier( GDS / LCC) and daily manner
markups. The GDS will be updated with the original rate
only.
System supports accessing and comparing rates form
multiple OID's / PCCs'
System can be integrated to any number of car inventory
suppliers.
Car commission can be setup by the following parameter
levels :Supplier Name, Region,Country,City,Car Type,
Commission Type. The commission set up is only for
reference purpose to determine the commissions receivable
on uncancelled bookings.
Car Booking Fee can be setup by the following parameter
levels :Region, Country, city, Supplier name, Car Type. This
booking fee will be applied at the time of making a
reservation.
Car Profit markup can be setup by Booking Channel (
Website / Call center), By Partner types(B2C / B2B).
Maintain car inventory contracts along with the rates and
profit markup
Contracts can be directly contracted by the portal operator
and or by a 3rd party supplier. Contracts can be net or
commissionable contracts.
Contract can be setup by inventory obtained (by hotel / room
type / room & bed type), rates setup (Per person / per room)
by pos location wise, by regional, by net / commissionable
and allotments / free sell / on request.
Same property will have separate rates for customers based
in separate regions
The Portal operator can set up contracts in the supplier
currency and can be sold via any currency as per the portal
operators wish
The portal operator has the flexibility to have a separate
policy to the customer rather than applying the suppliers
policy (system ads a buffer on the supplier policy only).
System also supports room wise cancellation policies
By Hotel level Amenities can be setup by paid amenities and
unpaid amenities.
Hotels can be classified into different types
By using the Hotel content setup the user can feed the short
description, detail description, directions, visitor comments,
hotel & room amenities, common cancellation policy and
Location ( Latitude, Longitude).
Internal hotels can be displayed in the google map by giving
the latitude and logitude
Hotel Images (Thumb nail image and normal images) and
hotel video, map, directions URL can be linked.
Amenities, bed type, hotel group, hotel type, near by
attractions, rate plan, room type and start category can be
setup commonly for all the internal hotels.
According to the system configuration system will treat the
free child age group by the hotel level.
According to the portal operators wish can configure the
hotels order by using the hotel ranking option. If more than
one hotel has same priority then system will sort it according
to the alphabetical order.
Assign standard adults, additional adults and children per
room based on the room & bed type
Inventory can be setup for customer regions or per tour
operator level for a room / bed type level within the period
by allocating minimum & maximum nights stay at hotel and
cut off days.
Rates can be feed by regional level along with daily manner
for the room type/ bed type/ rate plan combinations for Net
Rate, Additional adults rate and child rate
System supports separate rates for Child 1 and Child 2
Rates can be classified as Package rates and FIT rates. FIT
rates used for shopping cart reservations and Package rates
applicable for Package(Preset / Dynamic) bookings
It can be setup by Period level/ monthly wise or selected
dates only.
Profit Markup can be specified separately for each booking
channel and within certain channels upto a customer level ,
regional wise, destination based, individual hotel and room
type level. Profit markup can be setup by % or Fix value by
daily manner.
Hotels can be blockout if the hotel can not be accomadated
the passenegers due to any specific reasons. However Hotel
needs to anticipate the bookings which already made.
It can be setup by hotel name, room type, region tour
operator levels for the particular period. However the user
can define the whether particular supplementary is
mandatory or not and chargeable or not chargeable. Rates
can be based on per service/per person/ per day/ per person
per day, per room per day and late checkout. Also having
provision to enter the net rate and profit markup needed
depends on the selection criteria.
Can specify multiple child rates (child 1 and 2 only) per room
type
Special Promotions Following promotions are supported by
the system:
1. All the Promotions can be set by Hotel and or Room and or
Bed and or Rate Plan level
2. Early Bird Promotion
3. Minimum Nights Promotion
4. Promotion Period Promotion
5. Tactical offer for the combination of pax (eg - Std. Adults
only / Std. Adults + Addi. Adults / Std. Adults + Child / Std.
Adults + Addi. Adults + Child)
6. Free Nights Promotion
7. Rate Discount Promotion
8. Special Promotional Rate Promotion
9. Promotions can be set by booking channel (eg – Call
center / web reservation)
10. Promotions can be set by partner type (eg – Selected
Travel Agent or all Travel Agents / Selected Affiliate or
Selected Affiliate Name / Direct customer)
Based on the minimum no of nights stay different rates can
be entered for same room combination
Ability to provide discounts to direct consumers in the call
center environment
All the contracting related audits will be alerted to the portal
operator for operational needs. In addition the information
can be reviewed via Audit tracking report.
For the each 3rd party hotel supplier the portal operator
works with can be set the different profitmarkups based on
the booking chanel, region, date range and partner types by
daily manner.
Activity module can be used to sell the different types of
activities.
System supports allotments / free sell / on request
reservations. In addition according to the needs can
configure the cancellation policy too.
Near by attractions can be created and assigned for the
internal properties only.
By using the content setup the user can feed the short
description, Departure & return details, booking policy,
visitor comments, common cancellation policy, Program Page
tile & meta tags and key words.
For third party hotels and activities by supplier, country, city
& by booking channel wise system will apply the tax by % or
fix value.
The Portal operator can set up contracts in the supplier
currency and the inventories can be sell in any currencies
too.
Inventory, rates, restrictions, program sessions, rate plans
etc can be configure in the system
Profit Markup can be specified by booking channel, regional
wise and the period for country, city, supplier, activity and
activity type level. Profit markup can be setup by % or Fix
value for daily manner. This applies for Direct contracts and
for 3rd party XML suppliers.
Activities can be blockout if the activity can not be
accomadated the passenegers due to any specific reasons.
However activity needs to anticipate the bookings which
already made.
Users are classified as internal, B2B, hotel partners, activity
partners and corporate customers. Access rights can be set
up for user groups under each of the user types
By using this functionality user will have the feature to over
ride the net & or the sell rates after a booking has been
made.
The Portal Operator can manage cross exchange rates in the
system depends on the currency fluctuation and system will
aply the updated rates for the new bookings.
Formodifications and cancellations sytem will use the
exisiting cueency exchange rate which has been used at the
time of reservation.
Internal DMC and Hoteliers basic information can be feedinto
the system by using this supplier basic setup screen.
For third party hotels and activities by supplier, country, city
& by booking channel wise system will apply the tax by % or
fix value.
If deposits are requested by suppliers, the relevant plans can
be set up via this module. The payables to suppliers will refer
to the deposit structure set up via this module. In a future
release there will be an option to set up the deposits charges
from customers (2 step payments)
Ability to set up dynamic package cancellation policies.
System will apply the most restrictive policy to the users.
Airline policy has to manually set up in the system
Portal operator needs to provide the integration details with
the third party mobile integrating partner
Generate white label IBE's, set up affiliates, change look and
feel , change banners and footers, assign affiliate commission
and commission tracking reports
ID Module Product Feature Fully
# Supported
1 Supplier Supplier Extranet X
2 Supplier Own Password change option for the Users X
3 Supplier The following operations can be done by using the X
supplier login:
1)Inventory and Rates Management for selected dates
or a particular month
2)Block Inventory Option for blackout dates
3)Reservation report for particular hotel/ activity /
assigned hotels or activities reservations and on
request booking confirmations
4) Rooming list report for the particular hotel / activity
operations
5)Hotel / Activity manage static content, images ,
reviews etc
4 Supplier Email Alerts X
5 Supplier Ability to confirm the bookings X
6 Supplier All back office screen GUI improvements including
partner logins.
7 Supplier Supplier Dashboard
8 Supplier Audit Tracking X
9 Supplier Supplier modification restriction X
Partly Not Customizabl Future
Supported Supported e Release
_
_
Yes _
Yes _
X
X
Remarks
Hotel and Activity suppliers can login and update rates , inventory and static
content according to the portal operators configuration restrictions. Via using
one extranet per supplier multiple hotels can be managed.
The hotel partners can change their password by themselves without the portal
operators interference.
The mentioned operations can be performed by the supplier within the portal
operators restrictions. Portal operator has the full control over the system.
Email alerts for reservations, cancellations and modifications will be sent to the
supplier for the internal contracts reservation. The suppliers can confirm or
decline the booking by clicking on the URL.
Supplier can confirm the on request hotel / activity bookings by clicking in the
URL in the Email or via reservation report by entering the supplier confirmation
no.
Display of booking details (reservation, cancellation, modification details along
with rooming list)
All changes performed by the supplier is tracked in the system for all the
contracting operations.
Ability for the Portal Operator to manage the updates the supplier can do - e.g.:
increase net rates, reduce allotments, increase or decrease cut off and
restrictions
ID Module Product Feature Fully Partly
# Supported Supported
1 Air Passenger Report X
2 Air Airline Payable Report X
3 Air Profit Markup Report X
4 Air Commission Report X
5 Air Booking Fee Setup X
6 Air Airport Tax Report X
7 Air Airfare Rates Report X
8 Car Profit Markup Report X
9 Car Commission Report X
10 Car Booking Fee Setup X
11 Hotel Inventory Report X
12 Hotel Rates Report X
13 Hotel Blackout report X
14 Hotel Arrival Report X
15 Hotel Discount Report X
16 Hotel Profit markup Report X
17 Hotel Customer Fax Report X
18 Hotel Rooming List Report X
19 Hotel Commission Report X
20 Hotel Supplementary Report X
21 Activity Inventory Report X
22 Activity Rates Report X
23 Activity Blackout report X
24 Activity Profit markup Report X
25 Activity Commission Report X
26 Activity Arrival Report X
27 Packaging Package Salas Analysis Report X
28 Packaging Preset Packages Report X
29 Packaging Preset Package Rates Report X
30 Accounting Prepay Supplier Report X
31 Accounting Invoice Report X
32 Accounting Supplier Invoice Release Report X
33 Accounting Online Payment Report X
34 Accounting Supplier Payable Report X
35 Accounting Sales & refunds report X
36 Accounting Aging Analysis Report X
37 Accounting Payment Report X
38 Accounting Secure Credit Card Details Report X
39 Accounting Credit Limit Report X
40 Accounting Reconciliation report X
41 Accounting Third Party Supplier Payable Report X
42 Management Profit & Loss Report X
43 Management Operator Performance Report X
44 Management Passenger Travelled Report X
45 Management Agent Performance Report X
46 Management Product Materialization Report X
47 Management User Access Audit Report X
48 Management Usage Statistic Report X
49 Management Reports Wizard
50 Management PDF & Excel downloads
51 Management Statistical reports with the graphical
representation.
52 Management Forecasting report
53 Management Reporting wizard to build the report
according to the required fields dynamically
along with pdf, excel, word.
54 Operational Reservation Report X
55 Operational Cancellation Report X
56 Operational Customer Chaser Report X
57 Operational Currency Exchange Rate Report X
58 Operational Supplier Chaser Report X
59 Operational Booking Confirmation Report X
60 Operational Failed Booking Report X
61 Operational Booking Modification Report X
62 Operational Contract Report X
63 Operational Quotation Report
64 Operational Customer Reservation History Report X
65 Operational CRM Report
66 Operational Booking List Report X
67 Operational Auto Cancellation Report X
68 Operational Queued Report X
69 Operational Audit Tracking Report X
70 Operational Hotel Details Report X
71 Affiliate Booking report X
72 Affiliate Summary Report X
73 Affiliate Booking Summary Report X
74 Affiliate Commission report X
75 Affiliate Cancellation Report X
76 Affiliate Detail Report X
77 Affiliate Reservation Report X
Not Customizabl Future
Supported e Release
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
Yes X
Yes X
Yes X
Yes X
Yes X
_
_
_
_
_
_
_
_
_
_
_
X
_
_
_
_
_
_
_
_
_
_
_
Remarks
To view the passengers details who travelled during the particular
period.
The purpose of this report to provide details regarding the
payments due to Airline suppliers.
To view the mark up entered for all 3rd party air contracts
To view the commissions due on commissionable air bookings
To view the booking fee entered for the selected air route
combination.
To view the taxes which has-been assigned for the airports for the
particular period based on the seat class.
To view the airfares which has-been assigned for the origin and
destination for the particular period based on the seat class along
with stop over and open jaw rates.
To view the mark up entered for all 3rd party car contracts.
To view the commissions due on commissionable car bookings
To view the booking fee entered for the selected car combination.
To view the inventory status of all direct contracted hotels (with
allotments).
To view the rates (net and sell) of all direct (internally managed in
the back office) contracted hotels
To view the Black Out dates of all direct contracted hotels
To view the guest arrival details for hotel bookings
To view the discounts based on the reservation no.
To view the mark up entered for all direct contracted hotels
This reports provides the information the e2fax has transmitted the
CC details to hotels.
To view the rooming lists per reservation
To view the commissions due on commissionable hotel contract
bookings
To view all supplementary details per hotel (includes cost and sell
rates)
To view the inventory status of all direct contracted Activities (with
allotments).
To view the rates (net and sell) of all direct (internally managed in
the back office) contracted Activities
To view the Black Out dates of all direct contracted Activities
To view the mark up entered for all direct contracted activities
To view the commissions due on commissionable activity contract
bookings.
To view the guest arrival details for activity bookings
To view the sales of packages within a given period
To view the pre set packages which has been available with in the
period.
To View Rates of Hotels which come in packages.
The purpose of this report to provide details regarding the
payments due to suppliers based on prepay contracts
The purpose of this report to generate invoices to agents, the
bookings made by them.
Used by suppliers to enter invoice data to the system. IE :- Master
Invoices / sub invoices
The purpose of this report to provide details of all bookings made in
the system and be able to charge customer credit cards for the
balance due on bookings (where full payments have not been
received), if the payment method is credit cards
The purpose of this report to 1) view all outstanding payables to
suppliers (direct contracts)
2)Enter payments made to suppliers
3)To issue payment vouchers to suppliers
It is used to show sales and refunds within a given time period and
it will show a price breakdown such as Net rate, Sell rate, portal
commission, agent commission, Air base fare, taxes etc
To provide a summary of the receivables per customer (where
bookings have not been paid in full) categorized on the number
days the payments are overdue and where the first service element
date has passed.
The purpose of this report to provide details of all bookings made in
the system and be able to enter payment details, where the
payment is by off line method. Enter payment receipts .
To view payment details of customers, where payment type is by
credit card.
The purpose of this report is to implicate the summary of credit
limit, credit utilized and credit available for Tour operators.
This reports provide the details of the difference between RAPID
system and RezG system.
The purpose of this report to
1)To view all outstanding payables to suppliers (XML)
2)Enter payments made to suppliers
To provide profitability details per booking
To provide a summary of bookings made by each user (Call Center
Users)
To provide a monthly summary of passengers traveled per
destination.
The report considers passengers per destination only if the guest /
passenger have booked a minimum of 1 night hotel stay at a
destination
To provide a summary of bookings made by each agent (B2B) –
(agent Productivity Report)
To provide a product wise summary of bookings and inventory
utilization
The purpose of this report to provide system administrator to view
history of key data entry and data changes in the system. The audit
report will display the date, time, user name, and the previous
changed data.
The purpose of this report to provide sum of searches (not unique
searches) for a particular date, origin and destination pair, product
type, etc. Also shows the "Channel" that indicates call center, web
reservation and the agent for which this search was conducted
By using this report, user can view the booking details of all un-
cancelled reservations, summary and product level details. Also by
using this report can Change "request booking" status to "confirmed
bookings"
By using this report, user can view the summary and product level
details of cancelled reservations
the purposes of this reports are :
1)To be able to view the amounts due from customers on confirmed
bookings (deposit and Final payments)
2)To be able to generate invoices to customers where payments
have not been fully received (we send a reminder – same format as
tax invoice / booking confirmation)
3)Travel agent invoices will display the gross value per booking less
commission due to them from the portal operator (i.e. net amount)
This reports contents all the currency exchange rate history used in
the system.
To identify unconfirmed request bookings, where the services are
still on request after 1 day from the original booking date. Issue
confirmation reminders to suppliers
Issue customer, supplier and portal operator confirmations /
acknowledgements (confirmed bookings, request bookings,
modified bookings and cancelled bookings)
To provide details of bookings that did not get saved (web and call
centre).
To provide an audit trail of the booking modifications (Internal
contracts only)
To provide a summary of all the missing inventory dates and rates
which sort according to the supplier in a given time period
To view a summary of quotations that was made in the system.
To view a summary of all reservations per customer
To provide the MIS details of the bookings
The purpose of this report to display all the bookings which are
done, and by default it displays the last ten bookings of the system
in addition to that bookings can be edited or modify by using this
report.
The purpose of this report view all bookings which are going to auto
cancel in a certain time period along with the reason of auto
canceling it.
The purpose of this report is to view and print reports which are
queued by the system during peek times. Since processing large
reports (generating Excel / PDF reports) with a lot of records during
peek time can affect the performance of the system, they are
queued and later processed during off peek times.
All changes done in the system (rates, inventory and key set up
screens) are tracked and displayed
The purpose of the report is to view the contracts & contact details.
Modules
ID
Interface Name Hotel
# Activity Transfers
3rd Party XML (Tour Operator / Wholesalers) systems
1 Blumar X
2 Bonotel X
3 CtnTours X
4 Dotw X
5 ATOL-Gogloble X
6 Hotelbeds X X
7 HotelDo X
8 Hotel Pronto X
9 HotelsPro X
10 HotUSA X
11 Tourico X X
12 GTA X X
13 JonView X
14 Kouni-Kobra X X
15 Miki X X
16 Mondial X
17 KnightsBridge X
18 Specialtours X
19 TourPlan X
20 TransHotel X
21 Travco X
22 Whitesands X
23 Qantas X
24 Hoojoozat X
25 Procan X X
26 Hilton Hotels X
27 Synixis X
28 Clickonline X
29 Saltours X
30 Hotels.com X
31 Viator X
32 Unaira X
33 Carnival Cruise
34 Amadeus Cruise
35 Amadeus X
36 Sabre X
37 Worldspan X
38 Galileo X
39 Travelfusion (LCC)
40 Amadeus MCW
41 Europe Car
42 Auto Europe
43 Jac Travel X
44 Imperial
45 Hertz
46 Car Trawler
47 Authorizenet
48 Verisign
49 RealexPayments
50 Data Cash
51 Protx Payment Gateway
52 Card Services International
53 Global Collect
54 Etisalat
55 CECA
56 WorldPlay
57 Cyber Source
58 HSBC Payment Service
59 Link Point Payment Service
60 La Caixa Payment Service
61 Global Payment
62 Barclaycard Payment Service
63 Ezy Yield X
64 HBSI (Hotel Booking systems) X
65 World Avenue X
66 Travflex(AOSCLick) X
67 MARS
68 holidayautos
69 FirstCar Rental
70 Broadway X
71 Concord / Portal Universe
72 SWH-Etisalate
Modules
Payment Remarks for Modules Available With RezG
Car Air Cruise
gateway
Future Development - Transfers and car interfaces
Future Development - Transfers, cruise and car
interfaces
Future Development - Transfers, cruise and car
interfaces
Future Development - Transfers and activity interfaces
Future Development - Transfers and activity interfaces
Future Development - Transfers and activity interfaces
X
X
X X
X
X
X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Channel Management System
Channel Management System
X Future Interface
X
X
X
X
ID Module Product Feature Fully
# Supported
1 Interface Integration from Accounting systems via web X
service
2 Interface Integrations to 3 rd party accounting systems X
3 Reports Prepay Supplier Report X
4 Reports Invoice Report X
5 Reports Supplier Invoice Release Report X
6 Reports Online Payment Report X
7 Reports Supplier Payable Report X
8 Reports Sales & refunds report X
9 Reports Aging Analysis Report X
10 Reports Payment Report X
11 Reports Secure Credit Card Details Report X
12 Reports Credit Limit Report X
13 Reports Reconciliation report X
14 Reports Third Party Supplier Payable Report X
Partly Not Customizabl Future
Supported Supported e Release
Yes _
Yes
_
_
_
_
_
_
_
_
_
_
_
_
Remarks
REZG provides a services where any accounting system can integrate
and obtain all booking data via Rezpackage.
REZG can integrate to any accounting API
The purpose of this report to provide details regarding the payments
due to suppliers based on prepay contracts
The purpose of this report to generate invoices to agents, the bookings
made by them.
Used by suppliers to enter invoice data to the system. IE :- Master
Invoices / sub invoices
The purpose of this report to provide details of all bookings made in the
system and be able to charge customer credit cards for the balance due
on bookings (where full payments have not been received), if the
payment method is credit cards
The purpose of this report to 1) view all outstanding payables to
suppliers (direct contracts)
2)Enter payments made to suppliers
3)To issue payment vouchers to suppliers
It is used to show sales and refunds within a given time period and it
will show a price breakdown such as Net rate, Sell rate, portal
commission, agent commission, Air base fare, taxes etc
To provide a summary of the receivables per customer (where bookings
have not been paid in full) categorized on the number days the
payments are overdue and where the first service element date has
passed.
The purpose of this report to provide details of all bookings made in the
system and be able to enter payment details, where the payment is by
off line method. Enter payment receipts .
To view payment details of customers, where payment type is by credit
card.
The purpose of this report is to implicate the summary of credit limit,
credit utilized and credit available for Tour operators.
This reports provide the details of the difference between RAPID
system and RezG system.
The purpose of this report to
1)To view all outstanding payables to suppliers (XML)
2)Enter payments made to suppliers
ID Module Product Feature Fully
# Supported
1 Hotel Hotel info for internal and 3rd party inventory X
2 Activity Activity info for internal and 3rd party inventory X
3 Package Package info page X
4 Integration Content Management Systems X
5 General Multilanguage Support
6 General Saving reviews and ratings from customers
7 General Integration to "review" data repository systems
8 General Map view and filtering X
Partly Not Customizabl Future
Supported Supported e Release
Yes _
Yes _
Yes _
X
X
X
Remarks
Rezpackage provide a limited CMS to maintain product
information
Rezpackage provide a limited CMS to maintain product
information
Rezpackage provide a limited CMS to maintain product
information
REZG system is capable of integrating to 3rd party
CMSs'.
For locally managed content
ID Product Feature Fully Partly
# Supported Supported
1 CRM System Integration
2 Web services for CRM
3 Customer History Report X
4 Develop Email list X
Not Customizabl Future
Supported e Release
Yes X
Yes X
Yes
Remarks
Rezpackage can integrate to majority of CRM systems. A web service
will be provided for this purpose
REZG provides a services where any CRM system can integrate and
obtain all relevant data
ID Module Product Feature
#
1 XML Out The Rezpackage XMl out will support reservations and cancellations processes
2 XML Out Reservations will support : Air, hotel, Activities (transfers, sight-seeing, events,
golf) and car rentals
3 XML Out Web services will cover B2C booking process
4 XML Out Web services will cover B2B booking process
5 XML Out Web service for hotels will include the standard business rules included in the
RIDE (Rezgateway inventory distribution engine) system – multi supplier rate
comparison logic
6 XML Out Web service will provide static content and supplier cancellation policies
7 Service Reservation Service
8 Service Inventory & Rates Service
9 Service Reports
Fully Supported Partly Not Customizable Future
Supported Supported Release
X
X
X
X
X
X
X
X
X
Remarks
Web service (XML out of the reservation system)
will not cover booking modifications
The Portal Operator will need to develop a IBE,
integrate to a payment gateway and issue
confirmations to their clients
Provide the IBE as a service without the back
office
Provide the back office only as a service
Provide a service to transmit data to a report
writer