Professionalism and Diplomacy
Student Ambassadors
representing
Bristol Community College
Meaning?
Describe:What does
“professionalism” look like?
Professionalism
a person who is expert at his or her
work: You can tell by her comments
that this editor is a real professional.
Professionalism
in a Student Ambassador
Representingthe “BCC brand”
Being who you are – improved.
What is the “BCC Brand?”
Professionally representing BCC
Be an expert at your work
Use what you know – your expert
experience at BCC
What is an expert?
Someone who knows his or her stuff
Someone who illustrates that stuff in a
way that others understand.
What do you know about Bristol
Community College?
Exercise:
Describe an experience that demonstrates
how Bristol Community College changes
the world, learner by learner.
Meaning?
Describe: What does “diplomacy”
look like?
Diplomacy
Tact and skill in dealing with people.
Subtly skillful handling of a situation
What diplomacy is not
Lying
Telling people what they want to hear
Making stuff up if you don’t know
Exercise
You are giving a tour and you point out the
TASC, describing the services offered
there. A mother says to her son, “Well,
that’s where you’ll need to spend all your
time.”
How do you respond?