Usable Desirable Findable Accessible Credible Valuable
IloveIM 7 6 6 5 6 8
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible
wablet NA 8 NA NA 7
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Valuable
8
Usable
10
8
6
Desirable
4
2
0
Findable
Accessible
Usable Desirable Findable Accessible Credible
Meebo 9 7 8 6 7
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Valuable
8
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible Valuable
KoolIM 5 5 5 5 5 8
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible Valuable
RadiusIM 7 7 8 5 7 8
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible Valuable
mabber 8 6 7 6 7 8
Usable
8
6
Valuable 4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Product X User Experience evaluation
Usable Desirable Findable Accessible Credible
6/21/2006 8 4 5 4 3
7/21/2006 7 6 5 4 3
8/21/2006 6 8 5 4 3
Product Name: Product X | Evaluation Period: 21/06-01/09, 2006
Usable
8
7
6
Useful 5 Desirable
4
3
2
1
0
Valuable Findable
Credible Accessible
6/21/2006 7/21/2006 8/21/2006
Valuable Useful
8 6
8 6
8 6
2006
Desirable
Findable
Usable Desirable Findable Accessible Credible Valuable
eBuddy 6 4 6 6 4 8
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible Valuable
MSN 9 4 9 6 8 8
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible Valuable
AIM 8 4 8 6 8 8
Usable
10
8
6
Valuable
4
2
0
Credible
Accessible
Usable
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible Valuable
ICQ 5 4 6 4 6 8
Usable
10 ICQ
8
6
Valuable
4
2
0
Credible
Accessible
Usable
ICQ
Desirable
Findable
Accessible
Usable Desirable Findable Accessible Credible
ICQ 5 4 6 4 6
AIM 8 4 8 6 8
MSN 9 4 9 6 8
eBuddy 6 4 6 6 4
goowy 5 4 5 4 3
mabber 8 6 7 6 7
RadiusIM 7 7 8 5 7
KoolIM 5 5 5 5 5
IloveIM 7 6 6 5 6
Meebo 9 7 8 6 7
wablet NA 8 NA NA 7
Valuable
8
8
Usable ICQ
8 10
AIM
8 8
8 MSN
6
Valuable Desirable
8 4 eBuddy
8 2 goowy
8
0 mabber
8
RadiusIM
8
8 KoolIM
Credible Findable
IloveIM
Meebo
Accessible wablet
eBuddy
goowy
mabber
RadiusIM
KoolIM
IloveIM
Meebo
wablet
1 2 3
goowy ICQ mabber
Multi Protocol supportyes no yes
Flash
Presentation technology Html AJAX
4 5 6 7 8 9 10 11
RadiusIM meebo msn Aim ILoveIM.com eBuddy wablet koolim
yes yes no no yes yes NA yes
AJAX AJAX html Html AJAX AJAX NA AJAX