TeCH TaLk TOP TiPs

Smooth Riding Post Edition No. 3 On-Car Brake Lathe News www.procuteurope.com march 2009 New OwNers Take Over PrO-CuT aNd Haweka (uk) LTd Two entrepreneurs have taken over the Pro-Cut Europe and Haweka (UK )Ltd. Peter Spraggs and John Pullin, Managing Director and Commercial Director respectively, took control of the company at the end of September 2008. Peter and John were previously part of the Senior Management team in charge of the successful Barnes Group. After enjoying the growth of Barnes and establishing their position in the consumables market, Peter and John saw an opportunity to further develop both Pro-Cut and Haweka in the UK market. Peter said “We were looking for a well set up, dynamic company within a growth market and Haweka (UK) Ltd met these requirements. Guy and Dave have done a brilliant job over the last 10 years and we hope to continue this growth and establish Pro-Cut and Haweka as No 1 in the market.” Guy Carter commented “Dave and I will help Peter and John for as long as they need it to ensure our customers receive the service they have come to expect. We have enjoyed launching the Pro-Cut brake lathe in Europe and working with the worlds leading manufacturers but all journeys must end. We wish Peter and John luck in their new endeavour and look forward to seeing brake lathes as car owners rather than technicians now.” Peter and John both have engineering backgrounds and between them have nearly 20 years experience in the motor industry. Their combined knowledge and experience gained in previous roles have left them with a skill set suited to taking both companies to the next level. John will predominantly concentrate on building the Haweka business in the UK whilst Peter will continue to develop Pro-Cut in Europe and Africa. TeCH TaLk TOP TiPs wiTH MasTer TeCHNiCiaN - wayNe sTarkey Question: Why do i get shadoWs When skimming cross drilled discs? The first rule when resurfacing cross drilled discs is to make sure you do one side at a time. The first cut should always be a rough one to ensure the best finish possible. The shadows referred to in the question develop on the disc when the tips are set for a deep cut. When skimming cross drilled discs the tips should be set at a 4” maximum. Any deeper and the cutting heads will jump when crossing the holes causing the shadow pattern. The shadows won’t show straight away but once the car has been driven for 10-20 miles they will become noticeable. Remember the golden rules when resurfacing cross drilled discs: 1) Cut one side at a time 2) Do a rough cut on each side 3) Never set the cutting tips above 4” If you are experiencing any technical problems please call the Pro-Cut Master Technicians for assistance. If you have any questions about your brake lathe or require more information on any of the articles in the newsletter please contact the Pro-Cut Team on: Tel: 01242 621 011 Fax: 01242 620 558 Email: info@procuteurope.com Smooth Riding Post Edition No. 3 On-Car Brake Lathe News www.procuteurope.com march 2009 deCLaN MCCOrMaCk Makes Brake skiMMiNg a suCCess Declan McCormack, has been servicing vehicles in the UK since 1987, specialises in Japanese Imports but also works on any vehicle from small two seaters up to a long wheel-base 4x4’s. Declan invested in a ProCut On-Car brake lathe in July 2008. In the past 6 months Declan has skimmed over 500 brake discs on everything from Subaru Impreza’s to BMW X5’s and race day cars. He tells us why he bought a Pro-Cut brake lathe and what it has done for his business. Pro-Cut: Why did you decide to buy a Pro-Cut On-Car brake lathe? Declan McCormack: To save customers money, bring in more business and use down the track on race cars suffering from warped discs. PC: How often do you use the brake lathe? DM: I’m near the end of my third box of tips (equivalent to 600 skims) in just over 6 months but don’t use it as much I’d like to. It took a while to get going but once I started advertising the lathe, word got round and once I put some information on the website, the business started coming in. I use it a lot on 4x4’s and high end vehicles that may have specialist discs which are difficult to match, or when rear discs are suffering from corrosion problems around MOT time. I don’t use it that much on the smaller stuff when the discs are so cheap. It’s brilliant on Impreza’s and 4x4’s with rusty discs or vehicles suffering from vibrations. I had an X5 in recently which was suffering from steering wheel vibration after having new discs put on in a dealership. The lathe matched the discs to the hub and solved the problem quickly and efficiently. PC: Are customers happy with the service? DM: Yes they are. I’ve had no problems with any of the discs I’ve skimmed. In fact I had a Laguna in recently with corroded back discs which was going to fail the MOT, I quoted the customer a price for new discs and a price for skimming – he was happy I could offer him the lower price due to skimming and we got the business. It’s a real no brainer for customers with high end cars and the results are always good. PC: Has it led to a decrease in your disc orders then? DM: No, it has not affected disc or pad sales. If the discs are below minimum thickness I replace them and if they can be skimmed I offer it to the customer. If anything the brake lathe has led to an increase in sales because customers know I can offer more options. PrO-CuT COMPeTiTiON Here’s the section you have all been waiting for - it’s competition time. Up for grabs is a free service from one of the Master Technicians worth up to £150. Remember send your answers to Info@procuteurope.com. Question: Peter & John, the new owners, used to work for a major consumables firm. Who was it? 1) Barnes Groups 2) Hayes Group 3) Farmes Group T&C’s: Only on mainland UK . Prize includes parts and hourly rate up to value of £200. All decisions are final and carried out the Haweka (UK) Ltd directors. If you have any questions about your brake lathe or require more information on any of the articles in the newsletter please contact the Pro-Cut Team on: Tel: 01242 621 011 Fax: 01242 620 558 Email: info@procuteurope.com Smooth Riding Post New Fixed PriCed serviCiNg FOr 2009 Edition No. 3 On-Car Brake Lathe News www.procuteurope.com march 2009 PrO-CuT CuTs MOT’s FaiLs Good customer service can take many forms and preventative maintenance always strikes the right note with customers. Identifying potential problems, communicating them to the customer and positive action to curtail them will stop those expensive surprises that most car drivers experience at some point. An on-car brake lathe is the perfect option for both the workshop and the customer. During MOT’s the brake discs are checked to ensure braking efficiency meets VOSA standards. Rear discs on cars often corrode before they wear out and are replaced prematurely. Workshops that do this are missing out on extra potential labour opportunities. The Pro-Cut PFM on-car brake lathe can skim discs in 9 minutes (18 minutes per axle) automatically whilst the technician fits pads. If customers are advised that skimming the rear discs is good preventative maintenance and would stop the need to prematurely replace the discs potentially saving them a substantial amount of money then they are likely to agree to it. The workshop charges £40 per axle for 18 minutes work equating to an extra £130 in labour per hour for MOT’s on top of what is already being charged for minimal extra effort. The customer receives brand new brake performance, minimal bedding in time and good customer service. The customer will return due to the good service experience for the next MOT. NEW PrICE £149 Recent customer feedback has led us to change our servicing prices. In previous years we have charged you by the hour for servicing your on-car brake lathe. We have now developed a FIxEd PrICE sErvICE which we are offering you for just £149. This new price includes all our travelling costs plus up to 2 hours of our engineer’s time to service the lathe and/ or answer any questions you may have. Your lathe is a piece of precision equipment which requires calibration to continue delivering optimum performance, please call us to arrange your next service and make sure you are getting the results you paid for. Many of our customers earn £000s in extra income each year. We have provided some ideas from across the country (listed below) on how to make the most out of your lathe. When just changing pads – offer to re-face the customer’s discs for an extra charge. Your profitability improves and your customer has effect brakes with no bedding in period. Offer lower-cost repairs and retain customers, where you might otherwise have changed discs – perfect for these recessionary times. On sales cars – skim discs rather than replace, improve their appearance and your profit margin! Solve problems such as brake vibration and noise On sales cars – skim discs rather than replace, improve their appearance and your profit margin! If you have any questions about your brake lathe or require more information on any of the articles in the newsletter please contact the Pro-Cut Team on: Tel: 01242 621 011 Fax: 01242 620 558 Email: info@procuteurope.com Smooth Riding Post Balancing Accessory News www.haweka.co.uk Edition No. 3 march 2009 MOTOrBike wHeeL BaLaNCiNg as easy as aBC Spring signifies the start of the good weather and with it comes the roar of the motorbike. Many bike enthusiasts are uncovering their pride and joys and looking for a top quality service to ensure they get the best performance and ride available. Haweka’s ProBike Modular scheme is perfect for any workshop looking to start balancing motorcycle wheels or increase the number of bikes they can work on. Many start with the ProBike Standard modular kit, ideal for scooters and bikes up to a 14mm shaft. This kit contains a wallboard, centring cones, sleeves and the new quickfix clamping device to make sure If your focus is on performance bikes, Haweka offer the Professional and Expert modular kits which build on the Standard to get enabling you to balance wheels up to a 19mm shaft. The modular system is ideal for workshops looking to test the waters or expand their services one step at a time. Whatever motorbikes or scooters you are balancing we can help. Call us today for more information about wheel balancing in your workshop. THe PrOBike sTaNdard MOduLar sysTeM Haweka BaLaNCes vw aNd MerCedes LigHT COMMerCiaL veHiCLes Haweka’s R&D department have been working with leading vehicle manufacturers to develop a balancing solution for the VW Crafter and Mercedes Benz Sprinter. The new models (2006 onwards) have a larger PCD requiring new adaptors to mount the wheels correctly on the balancers and achieve 0 everytime. Haweka are pleased to announce the launch of two specialist kits to balance single and twin wheel light commercial vehicles. The special adaptors necessary to mount and balance these wheels are only available from Haweka, but to Mercedes Benz and VW Dealers until July 2009. Balancing these wheels using this kit will provide van owners with: 1) Smoother ride 2) Better road holding 3) Improved fuel consumption 4) Prevent premature suspension component failure 5) Customer satisfaction We offer a one-stop shop for every wheel balancer in the world. If you have a balancing problem – we have a solution. For any wheel balancing enquiries contact us on: Tel: 01242 621 001 Fax: 01242 620 558 Email: John.Pullin@haweka.co.uk Smooth Riding Post Haweka UK is pleased to announce the opening of a specialist Wheel Alignment Training Centre in Gloucestershire, UK. The brand new facilities contain a state-of-the-art commercial vehicle MOT bay, lecture room and communal area. No longer does wheel alignment for trucks need to be a long drawn-out and complicated affair. This new facility provides a perfect platform for Haweka to train UK commercial workshop technicians on the next generation of wheel alignment systems, the TA-20. Located at Richard Read Transport’s Longhope depot, the new training centre has everything the Haweka Master Technicians need to take wheel alignment novices through to expert level. Balancing Accessory News www.haweka.co.uk Edition No. 3 MArch 2009 Haweka aLigN THeir kNOwLedge wiTH CusTOMers The new training centre gives Haweka the resources to keep offering tailor made courses to customers nationwide. The lecture room contains the modern facilities needed to communicate the theoretical side of wheel alignment and how to provide optimum logistical angles reducing tyre wear and fuel consumption to customers. The communal area, overlooking one of the workshops, is spacious and comfortable allowing course attendees to discuss the theory between themselves and relax during breaks. The TA-20 is the new generation of wheel aligners and can measure a 2-axle semi-trailer tractor in 10 minutes flat. The unique magnetic clamp leaves no need for compensation and the system measures the front toe, individual toe, camber toe-out on turns, turning radius, castor, kingpin inclination angle, angular tilt of axles, thrust angle and axle offset simply and easily. Traditional wheel alignment systems have problems with twin steering axles and often need extra time it takes to allow for remeasurement and compensation. The new TA20 can quickly measure and adjust the twin steering axles one after the other when equipped with two additional turning plates. The new system can align cars, light trucks, heavy trucks, buses, tractors, farm tractors, cranes, earth moving vehicles and more. The TA-20 offers the choice between measuring from axle to axle or from the axle to the chassis to ensure it is able to fulfil requirements both today and tomorrow. Peter Spraggs, Director of Haweka UK said “The new facility Richard Read has built is state-of-the art and he has spared no expense. The added bonus of the site is that we have access to their fleet and the different vehicles in it. I am very happy that we can continue our accredited training programmes and offer current and future customers the opportunity to become expert wheel alignment technicians. I know that customers will enjoy the experience here and leave able to offer their customers a greener more profitable If you have any questions about your balancing accessories or require more information on any of the articles in the newsletter please contact the Haweka Team on: Tel: 01242 621 001 Fax: 01242 620 558 Email: John.Pullin@haweka.co.uk Smooth Riding Post Technology for smooth riding vehicles Price List Balancing Accessory News www.haweka.co.uk Edition No. 3 march 2009 New PriCe LisT FOr 2009 Even the UK’s No 1 Supplier of wheel balancing adaptors and accessories is making some changes due to the credit crunch. The new Haweka (UK) Ltd price list for 2009 is out and will come into affect on April 1st 2009. This price list supersedes all previous editions. If you haven’t received a price list Dealer: Your HAWEKA then please contact us on the details below. We are still offering the same quality products, with the same quality customer service and fast PI-Nr. LR0306031507 delivery. We have also developed new information leaflets detailing the parts and Wheel lifting device prices of our premium products. These cover everything a tyre shop needs to balance 4x4 wheels through to spare cones and centring sleeves. if you would like any further information about these please contact John Pullin. uct 08 09 V2 Your HAWEKA Dealer: Balancing Technique for Passenger Cars - Trucks - Motorcycles Product AIRGO LIFT PI-Nr. LR0306031507 Experts in smooth riding vehicles evice FT 031507 The ideal accessory for tyre service. for tyre service. New PrOduCT - THe airgO Tyre LiFT The special unit to lift and settle heavy tyres on the balancer. The Airgo Lift allows you to achieve the correctly clamped. t and settle heavy best possible positioning of the tyre designed The ideal accessory for tyre service. This special unit ison the balancer shaft. The tyre is always to lift and settle heavy tyres on the balancer. In addition to this there is no strain by the The Airgo lift allows you to achieve the best possible positioning of the tyre on theshaft on the tyre duringisthe clamping balancer shaft. The tyre always correctly process. You don’t get any falsified results clamped. due to the lack of distortion in the you to achieve the g of the tyre on the tyre is always e is no strain by the ring the clamping any falsified results distortion in the In addition to this there is no strain by the shaft on the tyre during „PROPERLY get any any HALF BALANCED“ the clamping process. You don’tCENTERED ISfalsified results due to the lack of distortion in the connection. Theworks unit only whole with The whole unit only works with compressed air - no electrical connection required. compressed air. No electrical connection is required. connection. D IS HALF BALANCED“ only works with ctrical connection is Part No. 916 000 012 optional with turning plate platform grip linear guide lift support safety shutter cushion cylinder Techn linear guide Technical Data: 6 – 8 bar 7 bar 380 mm 515 mm 70 kg 42 kg compressed air needed lift support Part working pressure 012 No. 916 000 safety shutter maximum lifting height optional with turning plate cushion cylinder max. horizontal travel max. lifting weight Technical Data: weight net ramp ramp base frame compressed air foot pedal safety hood compr workin maxim max. h max. l weight Attention compressed air needed 6 – 8 bar foot pedal HAWEKA AUSWUCHTTECHNIK HORST WARKOTSCH GM We offer a one-stop shop for every wheel balancer in the If the air pressure exceeds 8 bar, 30938 Burgwedel  Schulze-Delitzsch Str. 21  od working pressure 7 bar pressure reducer has to be installed!balancing problem – we have a Tel. +49/5139/8996 world. If you have a Fax: +49/5139/8996-222  www.haweka.com solution. info@haweka.com maximum lifting height 380 mm Attention For any wheel balancing enquiries contact us on: max. horizontal travel Tel: 01242 621 515 mm Email: John.Pullin@haweka.co.uk ECHNIK HORST WARKOTSCH GMBH 001 Fax: 01242 620 558 max. lifting  Tel. +49/5139/8996-0 weight 70 kg Delitzsch Str. 21 X:\Produkt INFO\Airgolift\P-Info_Airgolift englisch.doc