Sample IT Supervisor Resume
Isabella G. GARCIA
989 S. Woodrow Lane
Atlanta, GA 30125
Cell: 404-888-4539
Email: garcia.isabella@example.com
Summary of Objectives:
Seeking an opportunity to work as an IT supervisor wherein my professional experience will
prove effective in supporting computer system maintenance in a renowned organization
Core Competencies:
Comprehensive knowledge of software, hardware and data communication networks
Familiar with the established methods, guidelines, procedures and policies of information
technology
Good analytical, detail oriented with excellent management skills
Ability to identify and solve software and hardware issues
Considerable knowledge of preparing and installing software packages
Excellent communicator and ability to build relation with the public
Proficient in training and supervisory techniques
Knowledge of system implementation, network infrastructure, and team building
Ability to work under stress and handle multiple tasks
Professional Experience:
ABC Communications, Georgina
June 2005 till date
Information Technology Supervisor
Responsible for providing leadership, vision, and direction for application and product
support of the organization
Provides technical service to customers by identifying, prioritizing and confirming
resolution of reported problems
Performs tasks of installation, upgrade, software, hardware, operating system and
operating systems configuration
Identify and determine user application support needs, develops application support
standards and designs support plan for multi-vendor platform solutions
Responsible for managing hardware and software asset inventory
Evaluates as well recommend necessary changes to support procedures as part of an
ongoing assessment of daily operations
Recommends hardware and software enhancements to increase productivity
Georgina Business Inc, Georgia
April 2001 to May 2004
Information Technology Supervisor
Perform tasks of developing and implementing technical service restoration and
troubleshooting procedures for identifying, testing and diagnosing systems and solution
faults
Provides support to ongoing training of application support personnel to ensure that
standards for support of all systems and solutions are met
Establish processes to monitor performance of support personnel, problem logs,
reviewing response times, trends and problem reporting
Directs preparation and installation of network software
Prepare and maintains reports as well as draft correspondence related to work
Educational Summary:
Achieved Master’s Degree in Business Administration
University of Georgina in the year 2000
Achieved Bachelor’s Degree in Information Technology
University of Georgina in the year 1997
Personal Information:
Name: Isabella G. GARCIA
Date of Birth: 23.05.1974
Employment Status: Full time
Relationship status: Married
Reference:
Will be furnished upon request