iran

Document Sample
iran Powered By Docstoc
					    Development of Service
          Industry in IRAN

Ebrahim Eghbal
Industrial Management Institute (IMI),
IRAN
    History
       Geopolitics aspects and critical location of Iran in the
        ancient SILK ROAD emerged the service industry in some
        relevant segments like trading, hospitality and hosting,
        traditional banking, etc.




2
    Socioeconomic Trend
       Oil discovery, extraction in the past century,
        and nationalizing in 1950s
       Major investment in manufacturing sectors
        specially in petroleum, automotive, and other
        large scale industries in 1960 - 1980
       Emerging needs for service providing in 1990s
       Strategic rotation to service industry, particular
        in transport sector, insurance, tourism, and etc.
3
    Main Drivers
     Two important targets in Iran's 4th
      development plan:
        Increasing the percentage of service
         sector in GDP
        Overwhelming the barriers to trigger the
         investment in service sector
     Iran applied for WTO membership and trying
      to find competitive advantage through
      expanding service sector

4
    Current Situation
     Iran’s economy is marked by a bloated,
      inefficient state sector.
     Most economic activities are controlled by the
      state.
     Increasing private investment in service
      sector with:
         Small and Medium size
         Internal and External problems



5
    Current GDP




6
    Current Major Services
       Professional services:
           Banking, Insurance, Consulting, …
       Trading Services:
           retail, selling, maintenance, Customer services, …
       Infrastructure Services:
           Telecommunication, Transportation, …
       Public Services:
           Training and Education, Health Care, Security, Research, …
       Individual Services:
           Restaurant and Catering, properties agencies, kinder
            garden, …
7
    Emergent Services
       New emergent high potential services in
        Iran:
         Web  based services
         Public services
         Modern Transportation services
         Tourism services
         Customer services
         Health care services
         etc.
8
    ICT Opportunities for Service
    Sector
       National ICT Master Plan
       Credit cards expansion
       E-purchasing facilities
       GIS and GPS facilities
       …




9
     Existing Barriers for Service Sector
        Constraints of public laws
            Weakness of the banking law
          Lack    of a Copyright law
        Managerial problems:
            Lack of management knowledge
            Lack of experience in Service Management
            Using Traditional Organizational Structures
        Lack of enterprise-wide network linkage

10
     IMI Role In Service Sector
        An Introduction to IMI
        IMI Lines of Businesses:
            Consulting:
                 Service Business Modeling
            Education:
                 MBA in Service Management
            Training:
                 short-term courses and professional workshops for
                  service managers


11
     IMI Market In Service Sector
        Targeted Market Segment:
            Finance and Credit Institutes
            Insurance Institutes
            Holdings
            Funding Institutes
            Transportation and Logistics Organizations
            GCs
            Training and Education Institutes
            Research Centers
            Hotels and Tourism Agencies
            Advertisement Companies
            Distributors
            Health Care Institutes
            Building Companies
            Government Organizations


12
     We are ready to collaborate with APO in area of
      service sector in Asia for knowledge and
      expertise sharing.




13
     Thank you



14

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:28
posted:12/19/2011
language:
pages:14