Connecting Utility Service in Charlottesville & Albemarle
Electricity
Dominion Virginia Power: 888-667-3000. Service area is Charlottesville and urban areas of Albemarle
County. Requests for new service should be placed well in advance of move-in date. For contact
through the internet: http://www.dom.com and for questions.
Central Virginia Electric Co-Op: 800-367-2832. This cooperative electric company serves certain
rural areas of Albemarle County including Keswick and Free Union. Requests for new service should
be placed well in advance of move-in date.
Rappahannock Electric Co-Op: 540-825-8373. This cooperative electric company serves certain rural
areas of Northern Albemarle County and Greene County. Requests for new service should be placed
well in advance of move-in date
Allegheny Power: 800-255-3443. Certain portions of counties, which are north of Albemarle County,
are included in this company’s service area. Requests for new service should be placed well in advance
of move-in date.
City of Charlottesville Gas, Water/Sewer & Trash
City of Charlottesville: 434-970-3211. (8:00a-4:30p) Public gas, water & sewer service is provided by
the Utilities Division located at City Hall, corner of Seventh & E. Main Streets at the top of the
Downtown Mall. Customers can also use the web to connect or disconnect service, apply for the budget
plan, and obtain other information. The web address is www.charlottesville.org/utility. The service area
includes the city and some surrounding areas of the county. Requests for new service can be made by
phone, at the website or in person at City Hall. Requests for new service should be placed well in
advance of move-in date.
For Gas: A connection fee will be charged to all meters. A deposit is required for first time gas
customers. Contact the City of Charlottesville about specific consumption rates or visit
www.charlottesville.org/utility. Gas Leak and Emergencies: 434-293-9164.
For Water and Sewer: A connection fee will be charged to all meters and a deposit will be required.
Contact the City of Charlottesville about specific consumption rates or visit
www.charlottesville.org/utility. Water/Sewer After Hours: 434-970-3820.
Curbside Trash Collection & Recycling: 434-970-3830. Trash Sticker Sales- 434-970-3146.
Albemarle County Water & Sewer
The Albemarle County Service Authority: 434-977-4511. The Administration and Operations Center
is located at 168 Spotnap Road at Pantops in Charlottesville. The service area includes Crozet,
Scottsville and the area of Albemarle surrounding the city. To apply for service, visit the Operations
Center or call them. To establish a new account for service contact the Albemarle County Service
Authority or visit http://www.acsanet.com. Requests for new service should be placed well in advance
of move-in date.
Telephone Service
Embarq: 800-672-6242 Embarq serves Charlottesville, most of Albemarle, Greene and Fluvanna
Counties & Schuyler. Charlottesville/Albemarle area telephone books are delivered in December of each
year. Additional books may be picked-up at any Embarq service center or by calling 800-487-6733.
Verizon: 540-954-6222 or 800-621-9900. Serves a small portion of Albemarle County in the
Greenwood area.
Ntelos: 434-760-0141
Cellular Service Providers
Cellular providers vary as do service areas and service plans.
Alltel: 800-255-8351
Nextel: 434-964-2900
Ntelos: 888-427-8858 or 434-760-0141
Sprint: 434-973-6332,
US Cellular: 888-944-9400
Verizon Wireless: 800-256-4646
Cable & Television Service*
Comcast Cable: 800-266-2278
Dish Network: 888-609-5982.
Direct TV - 800-747-9038
*Written permission is required from property manager to: (a) install outlets not presently
existing, (b) to install additional service connections to the property/building, and (c) as to location
of outside satellite dishes and how they are attached or affixed.
Update 5.15.07