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                                      FINAL PROGRAM

                                    Harrah’s Hotel and Casino
                                       Las Vegas, Nevada

                                      Tuesday, May 22, 2007


8:30 – 10:00 AM          Tom Copeland, Redleaf National Institute

      Getting Down to Business: Business Supports for Child Care Providers
This train-the-trainer seminar will enhance the ability of CCR&R staff to help family child care
providers be more successful at running a business. Participants will learn how to explain the
basic concepts of: record-keeping and taxes, contracts and policies, marketing, legal and
insurance issues, as well as money management and retirement. The seminar will also examine
the business of child care from the point of view of the parent (tax credits, contract disputes, legal
and insurance issues). Whether you answer provider questions on the phone or conduct provider
workshops, this seminar will help improve your skills.

Silver Room

10:00 – 10:30 AM         Break


10:30 AM – 12:30 PM Pre-Institute Training Session (Continued)

                         Silver Room

12:30 – 2:00 PM          Lunch on your own

    2007 NACCRRA Professional Development Institute Final Program            •   Page 1 of 12

2:00 – 4:00 PM       Pre-Institute Training Session (Continued)

                     Silver Room

                             Wednesday, May 23, 2007

7:30 – 8:30 AM       Continental Breakfast

                     The Range


8:30 – 10:00 AM      Pre-Institute Training Session (Continued)

                     Silver Room

10:00 – 10:30 AM     Break


10:30 AM – 12:00 PM Pre-Institute Training Session (Continued)

                     Silver Room


   2007 NACCRRA Professional Development Institute Final Program   •   Page 2 of 12
12:00 – 1:30 PM             Welcome, Lunch and Keynote Speaker
                            Welcome: Linda Smith, Executive Director, NACCRRA

   Keynote Speaker
   Diane Trister Dodge, Founder and President, Teaching Strategies, Inc.

   Diane Trister Dodge, founder and president of Teaching Strategies, Inc., is the author of numerous
   books, articles, and training materials on early childhood education. She is the lead author on all of
   Teaching Strategies books, including the popular The Creative Curriculum®... series.

   After earning a Masters degree from Bank Street College of Education, Diane earned 30 years of
   experience working with teachers and administrators first as a kindergarten teacher, and then as the
   education coordinator for a Head Start program in rural Mississippi. Her experiences in the field have
   taught her the value of curriculum and training materials that articulate a clear philosophy and
   practical approach to meaningful learning. Her belief that curriculum and assessment are intricately
   linked led to the development of The Creative Curriculum Developmental Continuum and The Creative
   Curriculum Developmental Assessment Toolkit for Ages 3-5. She has also written many books for parents,
   including Building Your Baby's Brain, Reading Right from the Start, and A Parent's Guide to Early
   Childhood Education.

   Diane is a renowned speaker, trainer and a former member of the Governing Board of the National Association
   for the Education of Young Children (NAEYC). She currently serves on the Board of Directors for the Center
   for the Child Care Work Force and other local Washington, D.C., organizations.

   Improv Showroom

2:00 – 3:30 PM Concurrent Sessions

Managing Challenging Behaviors of Young Children with Positive Behavior Support
Glen Dunlap, University of South Florida, Reno, NV

This session will provide an overview of positive behavior support (PBS) for young children with
challenging behaviors. The “Teaching Pyramid” model for preventing challenging behaviors will
be presented, followed by a description of the PBS process for addressing the most serious
challenging behaviors. The process includes practical assessment and intervention procedures.

Studio 1

    2007 NACCRRA Professional Development Institute Final Program                      •   Page 3 of 12
Beyond Textbooks, Lectures, and Workshops: An Innovative, Technology-based Approach to
Professional Development
Sherrie Rudick and Tim Waxenfelter, Teaching Strategies, Inc., Washington, DC

This session introduces a groundbreaking, technology-based training course that can help
CCR&Rs provide effective, ongoing, timely, and cost-effective training that also meets CDA
training requirements. See a demonstration of a web-based, interactive training program. Learn
about how a high-tech, high-touch approach can be used to provide high-quality, sequential,
professional development for teachers and family child care providers.

Studio 2

Can You Really Tell Parents What Quality Is?
Linda Smith, NACCRRA, Arlington, VA

It is one thing to give parents a list of names that match their individual child care needs. But are
we using words and messages that resonate with parents when we are conducting the consumer
education portion of the referral process? Are we making sure that parents really do understand
what in child care makes for safe, healthy, and ready to learn children? Using NACCRRA’s Is
This the Right Place for My Child?: 38 Research-Based Indicators of High-Quality Child Care publication
and some results of our parent poll, we will share with you words and messages that will help
parents understand, and subsequently make better child care choices.

Studio 3

The Power of the Internet and the Internet Mask Module (Virtual Referral Software)
Ruth Bowell, NACCRRAware Technical Support, Troy, OH

NACCRRAware Help Desk Representatives will present basics of the Internet Mask Module
(IMM) setup, including various profile options and filter settings. This session will also highlight
the new IMM Virtual Tour module, currently activated in limited release (the full release is
expected later this year). This feature creates the opportunity for family child care home
providers to have a “virtual tour” of their child care home available for NACCRRAware IMM

Studio 4

3:30 – 4:00 PM              Break

    2007 NACCRRA Professional Development Institute Final Program               •   Page 4 of 12
4:00 – 5:30 PM               Concurrent Sessions

Why Won’t They Change?
Joy Humbarger and Sheryl Godsy, Francis Child Development Institute, Kansas City, MO

If the coachee is not in the driver's seat, it's never going to happen! Through research with NIEER
on Kansas City's pilot Quality Rating System, Francis Child Development Institute has identified
effective ways for supporting providers. Get a sneak preview of our new coaching curriculum,
“Strengths-Based Coaching for Early Childhood and School Age Care and Education”. Come and
discuss foundations for strengths-based coaching, and practice techniques from this multi-
layered approach.

Studio 1

Child Care for Children with Disabilities: Indiana’s System to Address this Challenge
Renee Kinder, Indiana Association of Child Care Resource and Referral, Indianapolis, IN

Discover Indiana's methods for assisting child care providers in their discovery and compliance
with the Americans with Disabilities Act and other inclusion-related topics, such as person-first
language, the benefits of inclusion, social emotional development and Indiana's Child Care
Licensing Regulations. Methods such as the implementation of a two-day REQUIRED Center
Director Inclusion Training, Inclusion Specialists in each of the 11 CCR&Rs, on-site technical
assistance, enhanced referrals for families of children with disabilities, the Mentors as Partners
project (MAP), and much more will be shared.

Studio 2

Helping Parents Understand Licensing and Regulation
Beverly Schmalzried, NACCRRA, Johnson City, TN

Parents have the primary responsibility for choosing child care for their children. Most parents
expect government is helping them by regulating and inspecting child care facilities. In many
cases, that is not what is happening. How can we help parents understand what the regulations
in their state actually are, and how they are actually enforced? What role can CCR&Rs play in
bridging the gap between the complexity of regulation and parents’ understanding of their state’s
licensing system?

Studio 3

NACCRRAware 101: Data Entry and Referral Searches
Ruth Bowell, NACCRRAware Technical Support, Troy, OH
Designed for new users, this session will cover the basics of provider and client data entry as well
as the referral search and printouts for clients. The session will take an in-depth look at the data
entry fields, including the NACCRRA data standard fields.

Studio 4

    2007 NACCRRA Professional Development Institute Final Program                         •   Page 5 of 12
                                        Thursday, May 24, 2007

7:30 – 8:30 AM              Continental Breakfast

                            The Range

8:30 – 10:00 AM             Concurrent Sessions

A CCR&R Success Story!
Lessons Learned from the Air Force Quality Family Child Care Project
Denise McBride, Solano Family & Children’s Services, Fairfield, CA

This session will consist of an in-depth discussion about Solano Family & Children’s Services
two-year partnership with the United States Air Force and NACCRRA to replicate the military's
family child care model in civilian communities. Find out how family child care providers were
trained, what worked, what didn’t work, and lessons for CCR&Rs to consider when working
with families, providers, and funders.

Studio 1

Parents Really Do Want What’s Best for their Children:
Effective and Respectful Parent Counseling
Pattie Ryan, Quality Technical Support, Indianapolis, IN

CCR&Rs are the only child care-related services that work with all parts of the child care system.
A referral is one of the critical services that CCR&Rs provide. Participants will explore what
parents are looking for when choosing child care, and how to interact with families and provide
them with information on high-quality child care. This session will identify the key components
of the referral process necessary to help families make informed choices, as well as techniques for
incorporating best practices in daily work with clients.

Studio 2

Strategies for Improving On-site Technical Assistance
Beverly Schmalzried, NACCRRA, Johnson City, TN

On-site technical assistance (onsite TA) is one of CCR&Rs’ main strategies for improving the
quality of child care. But what is it? How can CCR&Rs effectively deliver it to providers? At this
session, we’ll use presentation and hands-on activities to discuss on-site TA, and the findings of
NACCRRA’s recent survey on the topic. Learn about models that have worked and those that
haven’t, the cost and benefit of providing onsite TA, and how CCR&Rs are implementing it.

Studio 3

    2007 NACCRRA Professional Development Institute Final Program          •   Page 6 of 12
NACCRRAware: Custom Searches, Custom Reports and Standard Reports
Ruth Bowell, NACCRRAware Technical Support, Troy, OH

This session will cover the custom search (query building) feature of NACCRRAware as well as
custom and standard reports. Participants will learn how to query the databases, enhanced
referral searches, build custom reports for data archiving and/or exports, and retrieve aggregate
data for agency reports.

Studio 4

10:00 - 10:30 AM            Break


10:30 AM – 12:00 PM Concurrent Sessions

Changing Caregiver Behaviors: Lessons Learned From a Train-the-Trainer Demonstration
Project to Promote Safe Sleep Practices in Child Care
Laura Aird, American Academy of Pediatrics, Elk Grove Village, IL, and Rachel Moon, Children's National Medical
Center, Washington, DC

Representatives from the American Academy of Pediatrics (AAP) will describe findings from a
project in four states designed to evaluate AAP materials and a train-the-trainer model in
changing caregiver behaviors on infant sleep practices. The study methods were unique and
included direct observations, education of caregivers, and follow-up observations. This
presentation provides comparisons between control and intervention sites and identifies
barriers/lessons learned about changing caregiver behaviors. Methods for supporting family
caregivers will be highlighted.

Studio 1

Promoting Social and Emotional Development for Infants and Toddlers
Philip H. Printz, Center on the Social and Emotional Foundations for Early Learning, Arundel, ME

The Center on the Social and Emotional Foundations for Early Learning has developed a
conceptual model of evidence-based practices for promoting young children's social emotional
competence and preventing and addressing challenging behavior. Learn about the materials
developed by CSEFEL, which focus on enhancing knowledge and skills, as well as supporting the
implementation and sustainability of evidence-based practice.

Studio 3

Getting Feedback From Families: Effective Follow-up Techniques
Pattie Ryan, Quality Technical Support, Indianapolis, IN

Obtaining feedback from families is critical to informing and enhancing CCR&Rs’ daily activities
with clients. This session will examine components of effective follow-up techniques, including
methodology and utilization of data. Participants will be provided with samples of effective
follow-up questions, as well as techniques for improving follow-up response rates.

Studio 2

    2007 NACCRRA Professional Development Institute Final Program                     •   Page 7 of 12
Using Data & Research in Ways that Make Sense
Paula Smith, NACCRRA, Arlington, VA

This session will review basic concepts how to work with data, including how to find existing
data, how to collect new data, and how to use these data in ways that makes sense to us and
others. Discover how to present data so that the business community, policy-makers, and the
general public can understand its meaning and use data to make important decisions.
NACCRRA’s publication, the Guide to Using Data and Research for Non-Researchers, will be
distributed during this session.

Studio 4

12:00 – 1:30 PM             Hot Topic Lunches

Referral Counselors Caseloads and Responsibilities
Pattie Ryan, Quality Technical Support, Indianapolis, IN

Participants will engage in a lively discussion about what the responsibilities of a counselor
should be. We will also ask the question: What is a realistic caseload?

Studio 2

Better Business Practices for Providers
Paula Bendl Smith, NACCRRA, Arlington, VA

We all know that child care center directors and family child care providers have to master
business practices in order to master high-quality child care. How does your CCR&R share its
data to promote smart business growth? Let's talk!

Studio 4

NACCRRA’s Vision for Training and Technical Assistance Best Practices
Susan Perry-Manning, NACCRRA, Arlington, VA

NACCRRA believes that CCR&Rs can be the cornerstone of an intentional coordinated Training
and Technical Assistance infrastructure and measurably improve the quality of child care for all
children. How does your CCR&R fit into this vision? What are you doing to make this happen?
What are your most exciting initiatives?

Studio 1

What Should CCR&Rs Do About License-Exempt and Illegal Care?
Beverly Schmalzried, NACCRRA, Johnson City, TN

Ensuring the safety of children in child care is a shared responsibility among parents, providers,
and government. However, much of the child care in this country is unregulated – either because
it is license-exempt or operating illegally. What position should CCR&Rs take on these two kinds
of care? Should CCR&Rs be doing more to ensure the safety and well-being of children in non-
relative informal child care arrangements?

Studio 3

    2007 NACCRRA Professional Development Institute Final Program           •   Page 8 of 12

2:00 – 3:30 PM               Concurrent Sessions

Best Practices and Challenges of Blending CCR&R with Subsidized Programs
Gerie Nasche and Jamie Witzman, Florida Child Care Resource and Referral Network, Tallahassee, FL

Blending CCR&R with Subsidy Management can be implemented with positive outcomes for
families and CCR&Rs. Presenters will share their expertise and knowledge in best practices and
challenges of providing full family services when CCR&R staff duties are blended with
subsidized responsibilities. Participants will be encouraged to share local experiences.

Studio 1

Ten Tips for Tremendous Trainers
Renee Kinder, Indiana Association of Child Care Resource and Referral, Indianapolis, IN

Would you like better attendance at your training? Are you ready for some new ideas? Do you
need activities and icebreakers to "spice things up"? If you answered yes to these questions, this
session is for YOU! Join us to discover the methods and resources that Indiana's CCR&R trainers
use to educate their child care providers, community members and families. A brief discussion
will be held to share how Indiana's Project Directors prepare new trainers to "hit the ground
running". Participants will have the opportunity to experience activities and icebreakers used to
promote training participants' engagement. Ample time will be provided for session participants
to share training tips and activities that they find useful in their communities. These practical and
ready-to-put-to-use ideas will make this session appropriate for any CCR&R trainer. Whether
you're a "wanna be" trainer, someone who has a few trainings under your belt, or an "old pro",
you will leave this session with exciting new ideas.

Studio 2

Models that Work: CCR&R’s Supporting Child Care Business
Dorothy Browning, First Step Fund, Kansas City, MO

In our role as national distributor of the Developing Your Family Child Care Business curricula,
we work with CCR&Rs across America as they implement business support programs for child
care providers in their areas. This session will bring together two of those organizations to
discuss their specific implementation plans over the past year (both are doing training in multiple
sites). We’ll discuss what worked, what were roadblocks and how were they overcome, as well as
issues such as funding, other sources of support, etc.

Studio 3

Developing a Project Evaluation Plan
Betty Underwood, NACCRRA, Arlington, VA

Moving from reporting outputs (e.g. number of newsletters) to reporting on true outcomes has
become increasingly important to funders of all types. This session will focus on what your data
can tell you about outputs, and how you can review, analyze, and report the significance of its
meaning. Learn to tell the story about numbers in ways that demonstrate the value of your work.

Studio 4

    2007 NACCRRA Professional Development Institute Final Program                         •   Page 9 of 12
3:30 – 4:00 PM               Break


4:00 – 5:30 PM               Concurrent Sessions

Early Childhood Native American Curriculum Toolkit
Cathy Grace, Early Childhood Institute/Mississippi State University, Mississippi State, MS

At this session, learn about a toolkit designed to assist tribal early childhood
coordinators/program directors in training providers to teach and maintain tribal languages in a
developmentally appropriate manner. As a part of the Early Childhood Institute at Mississippi
State University, the National Center for Rural Early Childhood Learning Initiatives has
developed this toolkit and an accompanying training manual in collaboration with the Tribal
Child Care Training and Technical Assistance Center (TriTac) and recognized authorities in
Indian education. Copies of the toolkit will be available to participants.

Studio 1

From Concoction to Conclusion!
Creating Engaging Workshops to Meet Your Community’s Needs
Christine Rosenquist and Heather Maloy, Child Care Resource and Referral of Tacoma/ Pierce County, Tacoma, WA

This interactive workshop will help you channel your big ideas for professional development
trainings into manageable planning steps. Using our new overnight Provider Wellness Weekend
retreat as a model, we will take you through the steps of assessing provider needs, brainstorming
training ideas, formalizing goals and learning objectives, and implementing and evaluating
events. We will also discuss logistics like tapping into local resources, balancing multiple
breakout sessions, and budgeting.

Studio 2

A Signature Series Model: Incorporating Cutting-Edge Techniques with Proven Adult
Learning Strategies
Ginny Harmelink, Kim Lamb, Cheryl Kolesien, and Elisha Lowndes, Children and Nutrition Services, Inc., Wyoming

Based on the Signature Series model, participants in this session will leave with a toolbox of ideas
to implement that will help engage participants in their own training sessions. Everything we
share is available to audience members to include in their future training sessions.

Studio 3

Doing the Data Dance
Laura Giddings, Washington State Child Care Resource and Referral Network, Tacoma, WA

Why does high-quality data collection matter to referral specialists, provider technical assistance
specialists, consultants, trainers, and others? What can data tell us about our jobs, our programs,
and our communities? How can we use it to move mountains? This session will focus on what it
takes to collect, maintain, and present high-quality child care resource and referral data.

Studio 4

    2007 NACCRRA Professional Development Institute Final Program                      •     Page 10 of 12
                                          Friday, May 25, 2007

7:30 – 8:30 AM              Continental Breakfast

                            The Range

8:30 – 10:00 AM             Plenary Session

Every Voice Counts
Mary Beth Salomone and Linda Smith, NACCRRA, Arlington, VA

All of us, regardless of our day-to-day role in CCR&R, are advocates for high-quality child care.
In Friday’s opening session, find out what we can do to work together. Whether you are new to
advocacy or you a seasoned advocate who can help others get involved, come to this session to
hear the latest about NACCRRA’s strategies for raising awareness about high-quality child care
in every community. CCR&Rs are the infrastructure for child care- and every voice counts!

Reno Room


10:00 – 10:30 AM                      Break


10:30 AM – 12:00 PM            Concurrent Sessions

Parent Engagement
Pattie Ryan, Quality Technical Support, Indianapolis, IN

Your first-hand knowledge and expertise about the parents who live in your community gives
you an edge as an advocate. It’s the real stories of parents that make a difference when working
with legislators. And, the success of our policy agenda depends on parents taking action! Come
to this session to work with your colleagues on engaging parents in advocacy and brainstorming
basic things you can do to incorporate this into your regular work. After this session, you will
have the start of a plan you can implement and more information about the resources available to
you from NACCRRA.

Studio 1

    2007 NACCRRA Professional Development Institute Final Program         •   Page 11 of 12
NACCRRA’s Training Agenda and Engaging Providers in Advocacy
Susan Perry-Manning, NACCRRA, Arlington, VA

CCR&Rs are the single largest provider of community-based training, reaching 500,000 child care
providers each year. NACCRRA’s 12-point plan for improving our nation’s training would create
a system to improve the quality of care for all children. But the success of the 12-point plan
depends on the leadership of CCR&Rs and child care providers. Come to this session to discuss
the training agenda and ways to engage child care providers in advocacy for issues that are all
about them! After this session, you will have the start of a plan you can implement and more
information about the resources available to you from NACCRRA.

Studio 2

Tools for Giving an Advocacy Workshop
Mary Beth Salomone, NACCRRA, Arlington, VA

To help make advocacy accessible to child care providers and others in your community, we
encourage CCR&Rs to offer advocacy workshops as part of their regular schedules of trainings.
Come to this session to get resources for providing such a workshop, and to discuss how to make
this work in your community.

Studio 3

Tools for Hosting a “Site Visit” in Your Community
Paula Bendl Smith, NACCRRA, Arlington, VA

Often the best way to help elected officials and other leaders understand the child care needs of a
community is to SHOW them. By bringing them out of their offices and into a CCR&R or child
care center, we can move beyond fact sheets and give them a “call to action” to improve the
quality of care based on what they saw first-hand. Come to this session to learn how to plan a
simple but effective visit, and to begin to plan your own local visit.

Studio 4

   2007 NACCRRA Professional Development Institute Final Program          •   Page 12 of 12

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